Quick Reference Guide 7
• Solutions — Troubleshooting hints and 
tips, articles from technicians, and online 
courses, frequently asked questions
• Community — Online discussion with 
other Dell customers
• Upgrades — Upgrade information for 
components, such as memory, the hard 
drive, and the operating system
• Customer Care — Contact information, 
service call and order status, warranty, 
and repair information
• Service and support — Service call status 
and support history, service contract, 
online discussions with technical support
• Dell Technical Update Service — 
Proactive e-mail notification of software 
and hardware updates for your computer
• Reference — Computer documentation, 
details on my computer configuration, 
product specifications, and white papers
• Downloads — Certified drivers, patches, 
and software updates
Dell Support Website — support.dell.com
NOTE: Select your region or business 
segment to view the appropriate support site.
• Desktop System Software (DSS) — If you 
reinstall the operating system for your 
computer, you should also reinstall the 
DSS utility. DSS provides critical updates 
for your operating system and support for 
processors, optical drives, USB devices, 
and so on. DSS is necessary for correct 
operation of your Dell computer. The 
software automatically detects your 
computer and operating system and 
installs the updates appropriate for your 
configuration.
To download Desktop System Software:
1
Go to 
support.dell.com
, select your 
region or business segment, and enter 
your Service Tag. 
2
Select 
Drivers & Downloads
 and click
Go
.
3
Click your operating system and search for 
the keyword
 
Notebook System Software
.
NOTE: The support.dell.com user interface 
may vary depending on your selections.
What Are You Looking For? Find It Here