Dell Inspiron 14 3000 Series User manual

Inspiron 14
3000
Service Manual
Computer Model: Inspiron 14–3459
Regulatory Model: P60G
Regulatory Type: P60G004

Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make
better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or
loss of data and tells you how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage,
personal injury, or death.
Copyright ©2016 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other
trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be
trademarks of their respective owners.
2016 - 08
Rev. A01

Contents
Before working inside your computer........................... 10
Before you begin .....................................................................................10
Safety instructions...................................................................................10
Recommended tools.................................................................................11
After working inside your computer..............................12
Removing the battery...................................................13
Procedure................................................................................................13
Replacing the battery...................................................14
Procedure................................................................................................14
Removing the base cover............................................. 15
Prerequisites............................................................................................15
Procedure................................................................................................15
Replacing the base cover..............................................17
Procedure................................................................................................ 17
Post-requisites.........................................................................................17
Removing the hard drive.............................................. 18
Prerequisites............................................................................................18
Procedure................................................................................................18
Replacing the hard drive...............................................21
Procedure................................................................................................21
Post-requisites.........................................................................................21
3

Removing the memory modules...................................22
Prerequisites........................................................................................... 22
Procedure............................................................................................... 22
Replacing the memory modules................................... 24
Procedure............................................................................................... 24
Post-requisites........................................................................................25
Removing the wireless card......................................... 26
Prerequisites........................................................................................... 26
Procedure............................................................................................... 26
Replacing the wireless card......................................... 28
Procedure............................................................................................... 28
Post-requisites........................................................................................28
Removing the keyboard............................................... 29
Prerequisites........................................................................................... 29
Procedure............................................................................................... 29
Replacing the keyboard............................................... 32
Procedure............................................................................................... 32
Post-requisites........................................................................................32
Removing the palm rest............................................... 33
Prerequisites........................................................................................... 33
Procedure............................................................................................... 33
Replacing the palm rest............................................... 38
Procedure............................................................................................... 38
Post-requisites........................................................................................38
4

Removing the touch pad..............................................39
Prerequisites........................................................................................... 39
Procedure............................................................................................... 39
Replacing the touch pad.............................................. 42
Procedure............................................................................................... 42
Post-requisites........................................................................................42
Removing the power-button board.............................. 43
Prerequisites........................................................................................... 43
Procedure............................................................................................... 43
Replacing the power-button board.............................. 45
Procedures..............................................................................................45
Post-requisites........................................................................................45
Removing the speakers................................................46
Prerequisites........................................................................................... 46
Procedure............................................................................................... 46
Replacing the speakers................................................48
Procedure............................................................................................... 48
Post-requisites........................................................................................48
Removing the I/O board.............................................. 49
Prerequisites........................................................................................... 49
Procedure............................................................................................... 49
Replacing the I/O board............................................... 51
Procedure................................................................................................51
Post-requisites.........................................................................................51
5

Removing the system board........................................ 52
Prerequisites........................................................................................... 52
Procedure............................................................................................... 52
Replacing the system board.........................................55
Procedure...............................................................................................55
Post-requisites........................................................................................55
Removing the coin-cell battery....................................57
Prerequisites........................................................................................... 57
Procedure............................................................................................... 57
Replacing the coin-cell battery.................................... 59
Procedure............................................................................................... 59
Post-requisites........................................................................................59
Removing the heat sink............................................... 60
Prerequisites...........................................................................................60
Procedure............................................................................................... 60
Replacing the heat sink................................................62
Procedure............................................................................................... 62
Post-requisites........................................................................................62
Removing the fan........................................................ 63
Prerequisites........................................................................................... 63
Procedure............................................................................................... 63
Replacing the fan.........................................................65
Procedure............................................................................................... 65
Post-requisites........................................................................................65
6

Removing the display assembly................................... 66
Prerequisites........................................................................................... 66
Procedure............................................................................................... 66
Replacing the display assembly.....................................71
Procedure................................................................................................ 71
Post-requisites.........................................................................................71
Removing the display bezel..........................................72
Prerequisites........................................................................................... 72
Procedure............................................................................................... 72
Replacing the display bezel.......................................... 74
Procedure............................................................................................... 74
Post-requisites........................................................................................ 74
Removing the display panel..........................................75
Prerequisites........................................................................................... 75
Procedure............................................................................................... 75
Replacing the display panel..........................................78
Procedure............................................................................................... 78
Post-requisites........................................................................................ 78
Removing the display hinges........................................79
Prerequisites........................................................................................... 79
Procedure............................................................................................... 79
Replacing the display hinges.........................................81
Procedure................................................................................................81
Post-requisites.........................................................................................81
7

Removing the display back-cover................................ 82
Prerequisites........................................................................................... 82
Procedure............................................................................................... 82
Replacing the display back-cover................................ 84
Procedure............................................................................................... 84
Post-requisites........................................................................................84
Removing the camera..................................................85
Prerequisites........................................................................................... 85
Procedure............................................................................................... 85
Replacing the camera.................................................. 87
Procedure............................................................................................... 87
Post-requisites........................................................................................ 87
Removing the power-adapter port...............................88
Prerequisites........................................................................................... 88
Procedure............................................................................................... 88
Replacing the power-adapter port...............................90
Procedure............................................................................................... 90
Post-requisites........................................................................................90
Removing the computer base.......................................91
Prerequisites............................................................................................91
Procedure................................................................................................91
Replacing the computer base.......................................93
Procedure............................................................................................... 93
Post-requisites........................................................................................93
8

Flashing the BIOS........................................................ 94
Getting help and contacting Dell..................................95
Self-help resources.................................................................................95
Contacting Dell....................................................................................... 96
9

Before working inside your
computer
NOTE: The images in this document may differ from your computer
depending on the configuration you ordered.
Before you begin
1 Save and close all open files and exit all open applications.
2 Shut down your computer.
The shut-down instruction varies depending on the operating system installed on
your computer.
– Windows 10: Click Start → Power → Shut down.
– Windows 8.1: On the Start screen, Click the power icon → Shut down.
– Windows 7: Click Start → Shut down.
NOTE: If you are using a different operating system, see the
documentation of your operating system for shut-down instructions.
3 Disconnect your computer and all attached devices from their electrical outlets.
4 Disconnect all attached network devices and peripherals, such as keyboard,
mouse, and monitor, from your computer.
5 Remove any media card and optical disc from your computer, if applicable.
6 Close the display and turn the computer over.
Safety instructions
Use the following safety guidelines to protect your computer from potential damage
and ensure your personal safety.
WARNING: Before working inside your computer, read the safety
information that shipped with your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
10