Dell Latitude 3379 User manual

Dell Latitude 3379
Owner's Manual
Regulatory Model: P69G
Regulatory Type: P69G001

Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your computer.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you
how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
©2016 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual
property laws. Dell and the Dell logo are trademarks of Dell Inc. in the United States and/or other jurisdictions. All other
marks and names mentioned herein may be trademarks of their respective companies.
2016 - 08
Rev. A00

Contents
1 Working on your computer................................................................................ 8
Safety instructions................................................................................................................................. 8
Before working inside your computer..................................................................................................9
Turning off your computer................................................................................................................... 9
After working inside your computer.....................................................................................................9
2 System overview................................................................................................. 10
System top view.................................................................................................................................. 10
System front view.................................................................................................................................11
System back view................................................................................................................................ 12
System side view — Left...................................................................................................................... 12
System side view — Right....................................................................................................................13
3 Removing and installing components............................................................14
Recommended tools...........................................................................................................................14
Base cover............................................................................................................................................14
Removing the base cover..............................................................................................................14
Installing the base cover................................................................................................................16
Battery..................................................................................................................................................16
Removing the battery.................................................................................................................... 16
Installing the battery...................................................................................................................... 17
Power and volume control board.......................................................................................................17
Removing the power and volume control board.........................................................................17
Installing the power and volume control board...........................................................................18
Solid State Drive (SSD).........................................................................................................................19
Removing the solid state drive (SSD) card....................................................................................19
Installing the solid state drive (SSD) card..................................................................................... 20
Coin cell battery..................................................................................................................................20
Removing the coin cell battery.................................................................................................... 20
Installing the coin cell battery....................................................................................................... 21
WLAN card........................................................................................................................................... 21
Removing the WLAN card............................................................................................................. 21
Installing the WLAN....................................................................................................................... 22
Memory module..................................................................................................................................22
Removing the memory module....................................................................................................22
Installing the memory module..................................................................................................... 24
Speaker................................................................................................................................................ 24
Removing the speakers.................................................................................................................24
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Installing the speakers...................................................................................................................25
System fan........................................................................................................................................... 26
Removing the system fan............................................................................................................. 26
Installing the system fan............................................................................................................... 26
Heat sink.............................................................................................................................................. 27
Removing the heatsink..................................................................................................................27
Installing the heatsink................................................................................................................... 28
LED board............................................................................................................................................28
Removing the LED board..............................................................................................................28
Installing the LED board................................................................................................................29
Input/Output(I/O) board.....................................................................................................................30
Removing the Input/Output (I/O) board......................................................................................30
Installing the Input/Output (I/O) board.........................................................................................31
Power connector.................................................................................................................................31
Removing the power connector port...........................................................................................31
Installing the power connector port............................................................................................ 32
Keyboard daughter board...................................................................................................................33
Removing the keyboard daughter board..................................................................................... 33
Installing the keyboard daughter board....................................................................................... 34
Touchpad............................................................................................................................................ 34
Removing the touchpad .............................................................................................................. 34
Installing the touchpad..................................................................................................................37
Display assembly................................................................................................................................. 37
Removing the display assembly....................................................................................................37
Installing the display assembly......................................................................................................39
Display cover.......................................................................................................................................39
Removing the display cover..........................................................................................................39
Installing the display cover........................................................................................................... 40
Display cable........................................................................................................................................41
Removing the display cable.......................................................................................................... 41
Installing the display cable............................................................................................................42
Sensor board....................................................................................................................................... 42
Removing the sensor board..........................................................................................................42
Installing the sensor board............................................................................................................43
Display hinges..................................................................................................................................... 44
Removing the display hinges........................................................................................................44
Installing the display hinges..........................................................................................................44
Camera................................................................................................................................................ 45
Removing the camera...................................................................................................................45
Installing the camera.....................................................................................................................46
System board...................................................................................................................................... 46
Removing the system board.........................................................................................................46
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Installing the system board...........................................................................................................49
Keyboard............................................................................................................................................. 50
Removing the keyboard................................................................................................................50
Installing the keyboard..................................................................................................................52
Palmrest...............................................................................................................................................53
Removing the palmrest.................................................................................................................53
Installing the palmrest...................................................................................................................54
4 Technology and components..........................................................................56
Power adapter.....................................................................................................................................56
Processors........................................................................................................................................... 56
Identifying processors in Windows 10............................................................................................... 56
Verifying the processor usage in Task Manager................................................................................ 56
Verifying the processor usage in Resource Monitor..........................................................................57
Chipsets...............................................................................................................................................58
Downloading the chipset driver......................................................................................................... 58
Identifying the chipset in Device Manager on Windows 10..............................................................58
Graphic options...................................................................................................................................59
Downloading drivers...........................................................................................................................59
Identifying the display adapter........................................................................................................... 59
Changing the screen resolution.........................................................................................................59
Rotating the display............................................................................................................................ 60
Display options....................................................................................................................................60
Adjusting brightness in Windows 10.................................................................................................. 60
Cleaning the display............................................................................................................................ 61
Using touch screen in Windows 10.................................................................................................... 61
Connecting to external display devices..............................................................................................61
Realtek ALC3253 Waves MaxxAudio Pro controller...........................................................................61
Downloading the audio driver...................................................................................................... 62
Identifying the audio controller in Windows 10...........................................................................62
Changing the audio settings.........................................................................................................62
WLAN cards......................................................................................................................................... 62
Secure Boot screen options......................................................................................................... 62
Hard drive options...............................................................................................................................63
Identifying the hard drive in Windows 10.....................................................................................63
Entering BIOS setup...................................................................................................................... 63
Camera features..................................................................................................................................64
Identifying the camera in Device Manager on Windows 10........................................................64
Starting the camera.......................................................................................................................64
Starting the camera app................................................................................................................64
Memory features................................................................................................................................. 65
Verifying system memory in Windows 10....................................................................................65
5

Verifying system memory in setup...............................................................................................66
Testing memory using ePSA.........................................................................................................66
Intel chipset drivers.............................................................................................................................66
Intel HD Graphics drivers.................................................................................................................... 67
Realtek HD audio drivers.....................................................................................................................67
5 System Setup.......................................................................................................68
Boot Sequence....................................................................................................................................68
Navigation keys................................................................................................................................... 68
System setup options..........................................................................................................................69
General screen options.......................................................................................................................69
System Configuration screen options................................................................................................70
Video screen options...........................................................................................................................71
Security screen options....................................................................................................................... 71
Secure Boot screen options................................................................................................................73
Intel Software Guard Extensions screen options...............................................................................73
Performance screen options.............................................................................................................. 74
Power Management screen options.................................................................................................. 74
POST Behavior screen options........................................................................................................... 75
Virtualization support screen options................................................................................................ 76
Wireless screen options...................................................................................................................... 76
Maintenance screen options...............................................................................................................77
System Log screen options.................................................................................................................77
Updating the BIOS ..............................................................................................................................77
System and setup password............................................................................................................... 78
Assigning a system password and setup password..................................................................... 78
Deleting or changing an existing system and/or setup password.............................................. 79
6 Diagnostics..........................................................................................................80
Enhanced Pre-Boot System Assessment (ePSA) diagnostics............................................................80
System diagnostic lights..................................................................................................................... 80
7 Technical specifications....................................................................................82
System specifications..........................................................................................................................82
Processor specifications..................................................................................................................... 82
Memory specifications........................................................................................................................82
Audio specifications............................................................................................................................83
Video specifications............................................................................................................................ 83
Camera specifications.........................................................................................................................83
Communication specifications.......................................................................................................... 84
Port and connector specifications.....................................................................................................84
Display specifications..........................................................................................................................84
6

Keyboard specifications......................................................................................................................85
Touchpad specifications.....................................................................................................................85
Battery specifications..........................................................................................................................85
AC Adapter specifications...................................................................................................................86
Physical specifications........................................................................................................................ 86
Environmental specifications............................................................................................................. 86
8 Contacting Dell...................................................................................................88
7

1
Working on your computer
Safety instructions
Use the following safety guidelines to help protect your computer from potential damage and to help to
ensure your personal safety. Unless otherwise noted, each procedure included in this document assumes
that the following conditions exist:
• You have read the safety information that shipped with your computer.
• A component can be replaced or--if purchased separately--installed by performing the removal
procedure in reverse order.
WARNING: Disconnect all power sources before opening the computer cover or panels. After you
finish working inside the computer, replace all covers, panels, and screws before connecting to
the power source.
WARNING: Before working inside your computer, read the safety information that shipped with
your computer. For additional safety best practices information, see the Regulatory Compliance
Homepage at www.dell.com/regulatory_compliance
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or
by periodically touching an unpainted metal surface, such as a connector on the back of the
computer.
CAUTION: Handle components and cards with care. Do not touch the components or contacts
on a card. Hold a card by its edges or by its metal mounting bracket. Hold a component such as a
processor by its edges, not by its pins.
CAUTION: When you disconnect a cable, pull on its connector or on its pull-tab, not on the cable
itself. Some cables have connectors with locking tabs; if you are disconnecting this type of cable,
press in on the locking tabs before you disconnect the cable. As you pull connectors apart, keep
them evenly aligned to avoid bending any connector pins. Also, before you connect a cable,
ensure that both connectors are correctly oriented and aligned.
NOTE: The color of your computer and certain components may appear differently than shown in
this document.
8

Before working inside your computer
To avoid damaging your computer, perform the following steps before you begin working inside the
computer.
1. Ensure that you follow the Safety instructions.
2. Ensure that your work surface is flat and clean to prevent the computer cover from being scratched.
3. Turn off your computer, see Turning off your computer.
CAUTION: To disconnect a network cable, first unplug the cable from your computer and
then unplug the cable from the network device.
4. Disconnect all the network cables from the computer.
5. Disconnect your computer and all attached devices from the electrical outlets.
6. Press and hold the power button while the computer is unplugged to ground the system board.
7. Remove the cover.
CAUTION: Before touching anything inside your computer, ground yourself by touching an
unpainted metal surface, such as the metal at the back of the computer. While you work,
periodically touch an unpainted metal surface to dissipate static electricity, which could
harm internal components.
Turning off your computer
After working inside your computer
After you complete any replacement procedure, ensure you connect any external devices, cards, and
cables before turning on your computer.
CAUTION: To avoid damage to the computer, use only the battery designed for this particular
Dell computer. Do not use batteries designed for other Dell computers.
1. Connect any external devices, such as a port replicator or media base, and replace any cards, such as
an ExpressCard.
2. Connect any telephone or network cables to your computer.
CAUTION: To connect a network cable, first plug the cable into the network device and then
plug it into the computer.
3. Replace the battery.
4. Replace the base cover.
5. Connect your computer and all attached devices to their electrical outlets.
6. Turn on your computer.
9

2
System overview
System top view
1. keyboard 2. palmrest
3. touchpad
10

System front view
1. microphone 2. infrared emitter
3. infrared camera 4. camera
5. camera status light 6. microphone
7. display 8. power and battery status light/hard drive
activity light
11

System back view
1. display hinge 2. thermal vent
3. display hinge
System side view — Left
1. power connector port 2. USB 3.1 Type-C port
3. HDMI port 4. USB 3.0 with PowerShare
5. headset port
12

System side view — Right
1. power button 2. volume control buttons
3. media card reader 4. USB 2.0 port
5. security cable slot
13

3
Removing and installing components
This section provides detailed information on how to remove or install the components from your
computer.
Recommended tools
The procedures in this document require the following tools:
• Small flat blade screwdriver
• Phillips screwdriver
• Small plastic scribe
Base cover
Removing the base cover
1. Follow the procedure in Before working inside your computer.
2. Remove the screws that secure the back cover to the computer.
14

3. Using a plastic scribe, pry the back cover from the edges and remove it from the computer.
15

Installing the base cover
1. Align the edges of the back cover with the computer and press until it clicks into place.
2. Tighten the screws to secure the back cover to the computer.
3. Follow the procedure in After working inside your computer.
Battery
Removing the battery
1. Follow the procedure in Before working inside your computer.
2. Remove the base cover.
3. To remove the battery:
a. Disconnect the battery cable from the connector on the system board [1].
b. Remove the screws that secure the battery to the computer [2].
c. Lift the battery away from the computer [3].
16

Installing the battery
1. Insert the battery into the slot on the computer.
2. Tighten the screws to secure the battery to the computer.
3. Connect the battery cable to the connector on the system board
4. Install the base cover.
5. Follow the procedure in After working inside your computer.
Power and volume control board
Removing the power and volume control board
1. Follow the procedure in Before working inside your computer.
2. Remove the:
a. base cover
b. battery
3. To remove the power and volume control board:
a. Peel the adhesive tape [1].
b. Disconnect the power and volume control board cable from the connector on the system board
[2].
17

c. Release the cables from the placeholders [3].
d. Remove the screw that secures the power and volume control board to the computer [4].
e. Lift the power and volume control board away from the computer [5].
Installing the power and volume control board
1. Place the power and volume control board into the slot on the computer.
2. Tighten the screw to secure the power and volume control board to the computer.
3. Align the cables through the placeholders.
4. Connect the power and volume control board to the connector on the system board.
5. Affix the adhesive tape to secure it.
6. Install the:
a. battery
b. base cover
7. Follow the procedure in After working inside your computer.
18

Solid State Drive (SSD)
Removing the solid state drive (SSD) card
1. Follow the procedure in Before working inside your computer.
2. Remove the:
a. base cover
b. battery
3. To remove the SSD card:
a. Remove the screw that secures the SSD card to the computer [1].
b. Disconnect the SSD card from the connector on the system board [2].
19

Installing the solid state drive (SSD) card
1. Connect the SSD card to the connector on the system board.
2. Tighten the screw to secure the SSD card to the computer.
3. Install the:
a. battery
b. base cover
4. Follow the procedure in After working inside your computer.
Coin cell battery
Removing the coin cell battery
1. Follow the procedure in Before working inside your computer.
2. Remove the:
a. base cover
b. battery
3. To remove the coin cell battery:
a. Disconnect the coin cell battery from the connector on the system board [1].
b. Pry the coin cell battery to remove it from the computer [2].
20