Dell Latitude 5285 User manual

Latitude 5285 / 5290 2-in-1 Fingerprint Reader
Setup and Authentication
Owner's Manual

Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
©2018 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks
may be trademarks of their respective owners.
2018 - 01
Rev. A00

Contents
1 About the ngerprint reader...........................................................................................................................4
2 Setting up the ngerprint reader................................................................................................................... 5
3 Registering ngerprint(s).............................................................................................................................. 9
4 Using the ngerprint reader......................................................................................................................... 13
5 Deleting ngerprint(s)..................................................................................................................................15
6 Troubleshooting............................................................................................................................................17
7 Contacting Dell.............................................................................................................................................19
Contents 3

About the ngerprint reader
Dell Latitude tablets and laptops (applicable models only) feature an advanced ngerprint reader that allows you to conrm your identity
and log in to the system with a single touch of your nger.
The ngerprint reader uses a methodology in which a user's identity is authenticated via stored data. However, the performance of this
authentication process depends on the user's individual ngerprint characteristics. This guide will help you understand the do's and don'ts
for a successful authentication and take you through several troubleshooting steps to help resolve issues, if any.
1
4 About the ngerprint reader

Setting up the ngerprint reader
Before registering your ngerprint, ensure that you set the following:
• Windows password (to log in to Windows)
• PIN setting (used in place of a password)
NOTE: Ensure that your PIN is a combination of four or more digits.
1 Navigate to the ngerprint reader setup:
a Click Start on the taskbar and then click Settings in the pop-up window.
b In the Windows Settings page, click Accounts.
2
Setting up the ngerprint reader 5

c In the Accounts pop-up page, click Sign-in Options.
2 In the Windows Hello section, click Set up under Fingerprint.
6Setting up the ngerprint reader

NOTE: The 'Add another ngerprint' pop-up window is displayed instead of 'Set up' if your ngerprint is already
registered.
3 In the 'Welcome to Windows Hello' window, click Get Started.
Setting up the ngerprint reader 7

4 Enter your PIN in the 'Making sure it's you' window.
8Setting up the ngerprint reader

Registering ngerprint(s)
To register your ngerprint(s), ensure that you follow the guidelines below.
1 When the 'Touch the ngerprint sensor' window appears, repeatedly lift and rest your nger on the reader until setup is complete.
Follow the instructions on the screen and scan until the 'All done' window is displayed. Best practices for successfully registering your
ngerprint(s), accompanied by pictures, are below.
NOTE: Ensure the nger is positioned correctly: placed at and covering the entire reader.
3
Registering ngerprint(s) 9

NOTE: Ensure that you do not place the ngertip at an angle on the reader.
NOTE: Fingerprint will NOT be scanned if the nger is not placed properly on the ngerprint
reader.
NOTE: Adjust the position of the nger to enable the reader to capture multiple scans of your ngerprint. The reader thus
creates a more complete image of the ngerprint and improves the reliability of the reader.
2 On successful registration of a ngerprint, the 'All set' window pops-up. Click Close.
10 Registering ngerprint(s)