Dell Latitude UY691 User manual

Dell™ Latitude™ D830
User’s Guide
Model PP04X

Notes, Notices, and Cautions
NOTE: A NOTE indicates important information that helps you make better use of your computer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the
problem.
CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.
Abbreviations and Acronyms
For a complete list of abbreviations and acronyms, see "Glossary" on page 149.
If you purchased a Dell™ n Series computer, any references in this document to Microsoft
®
Windows
®
operating systems are not applicable.
____________________
Information in this document is subject to change without notice.
© 2007–2008 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, Latitude, ExpressCharge, TravelLite, Strike Zone, Wi-Fi Catcher, and Dell OpenManage
are trademarks of Dell Inc.; Intel, Core, and Celeron are registered trademarks of Intel Corporation; Microsoft, Outlook, Windows Vista, and
Windows are either registered trademarks or trademarks of Microsoft Corporation; Bluetooth is a registered trademark owned by Bluetooth
SIG, Inc. and is used by Dell under license; EMC is a registered trademark of EMC Corporation; ENERGY STAR is a registered trademark of
the U.S. Environmental Protection Agency. As an ENERGY STAR partner, Dell Inc. has determined that this product meets the ENERGY
STAR guidelines for energy efficiency.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products.
Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
Model PP04X
September 2009 P/N UY691 Rev. A04

Contents 3
Contents
1 Finding Information
2 About Your Computer
Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Left Side View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Right Side View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Back View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Transferring Information to a New Computer . . . . . . . . . . . . . . . . . . 26
Running the Files and Settings Transfer Wizard
With the Operating System CD . . . . . . . . . . . . . . . . . . . . . . . 26
Running the Files and Settings Transfer Wizard
Without the Operating System CD . . . . . . . . . . . . . . . . . . . . . 27
Windows Vista® . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
3 Using a Battery
Battery Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Checking the Battery Charge . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Dell™ QuickSet Battery Meter . . . . . . . . . . . . . . . . . . . . . . . 30
Microsoft®Windows®Power Meter . . . . . . . . . . . . . . . . . . . 30
Charge Gauge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Low-Battery Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Conserving Battery Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Power Management Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Standby Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Hibernate Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Configuring Power Management Settings . . . . . . . . . . . . . . . . . . . 33
Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

4Contents
Replacing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Storing a Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
4 Using the Keyboard
Numeric Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Key Combinations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
System Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Display Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Microsoft®Windows®Logo Key Functions . . . . . . . . . . . . . . . . 36
Touch Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Customizing the Touch Pad and Track Stick . . . . . . . . . . . . . . . . 38
Changing the Track Stick Cap . . . . . . . . . . . . . . . . . . . . . . . . . . 38
5 Using Multimedia
Playing CDs or DVDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Adjusting the Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Volume Control Window . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Volume Control Buttons. . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Adjusting the Picture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
6 Using the Display
Adjusting Brightness. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Switching the Video Image From Your Computer Display to a Projector. . . . 43
Making Images and Text Look Bigger or Sharper on the Screen:
Setting Display Resolution and Refresh Rate . . . . . . . . . . . . . . . . . . 43
Microsoft®Windows®XP . . . . . . . . . . . . . . . . . . . . . . . . . 44
Windows Vista® . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Using an External Monitor Simultaneously as an Extension
of Your Computer Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Contents 5
Microsoft®Windows®XP . . . . . . . . . . . . . . . . . . . . . . . . . 45
Windows Vista® . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Using an External Monitor as Your Primary Display: Swapping
Primary and Secondary Displays . . . . . . . . . . . . . . . . . . . . . . . . 46
Microsoft®Windows®XP . . . . . . . . . . . . . . . . . . . . . . . . . 46
Windows Vista® . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Using the Ambient Light Sensor . . . . . . . . . . . . . . . . . . . . . . . . . 46
7 Setting Up and Using Networks
Connecting a Network or Broadband Modem Cable . . . . . . . . . . . . . . 49
Setting Up a Network in Microsoft Windows XP . . . . . . . . . . . . . . . . 49
Setting Up a Network in Microsoft Windows Vista® . . . . . . . . . . . . . 50
Wireless Local Area Network (WLAN) . . . . . . . . . . . . . . . . . . . . . 50
What You Need to Establish a WLAN Connection . . . . . . . . . . . . . 50
Checking Your Wireless Network Card. . . . . . . . . . . . . . . . . . . 50
Setting Up a New WLAN Using a Wireless Router and a
Broadband Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Connecting to a WLAN . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Monitoring the Status of Wireless Network Connections
Through Dell™ QuickSet . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Mobile Broadband or Wireless Wide Area Network (WWAN). . . . . . . . . 54
What You Need to Establish a Mobile Broadband
Network Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Checking Your Mobile Broadband Card . . . . . . . . . . . . . . . . . . 54
Connecting to a Mobile Broadband Network . . . . . . . . . . . . . . . 55
Enabling/Disabling the Dell Mobile Broadband Network Card. . . . . . . 55
Managing Your Network Settings Through the
Dell QuickSet Location Profiler . . . . . . . . . . . . . . . . . . . . . . . 56
Dell™ Wi-Fi Catcher™ Network Locator . . . . . . . . . . . . . . . . . . . . 56
Internet Connection Firewall . . . . . . . . . . . . . . . . . . . . . . . . . . 56
8UsingCards
Card Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

6Contents
Card Blanks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Extended Cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Installing a PC Card or ExpressCard. . . . . . . . . . . . . . . . . . . . . . . 59
PC Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
ExpressCard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Removing a Card or Blank . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
9 Securing Your Computer
Security Cable Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Smart Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
About Smart Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Installing a Smart Card . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Using a Primary/System Password . . . . . . . . . . . . . . . . . . . . . 65
Using an Administrator Password . . . . . . . . . . . . . . . . . . . . . 65
Using a Hard Drive Password . . . . . . . . . . . . . . . . . . . . . . . 66
Trusted Platform Module (TPM) . . . . . . . . . . . . . . . . . . . . . . . . . 67
Enabling the TPM Feature . . . . . . . . . . . . . . . . . . . . . . . . . 67
Security Management Software. . . . . . . . . . . . . . . . . . . . . . . . . 68
Computer Tracking Software . . . . . . . . . . . . . . . . . . . . . . . . . . 68
If Your Computer Is Lost or Stolen . . . . . . . . . . . . . . . . . . . . . . . . 68
10 Troubleshooting
Diagnostic Lights. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Diagnostic Light Codes During POST . . . . . . . . . . . . . . . . . . . . 71
Dell Technical Update Service . . . . . . . . . . . . . . . . . . . . . . . . . 73
Dell Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
When to Use the Dell Diagnostics . . . . . . . . . . . . . . . . . . . . . 73
Starting the Dell Diagnostics From Your Hard Drive . . . . . . . . . . . . 73
Starting the Dell Diagnostics From the Drivers and Utilities CD . . . . . . 74
Dell Diagnostics Main Menu . . . . . . . . . . . . . . . . . . . . . . . . 74

Contents 7
Dell Support Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Accessing the Dell Support Utility . . . . . . . . . . . . . . . . . . . . . 76
Clicking the Dell Support Icon . . . . . . . . . . . . . . . . . . . . . . . 76
Double-Clicking the Dell Support Icon . . . . . . . . . . . . . . . . . . . 77
Drive Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
CD and DVD drive problems . . . . . . . . . . . . . . . . . . . . . . . . 78
Hard drive problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
E-Mail, Modem, and Internet Problems . . . . . . . . . . . . . . . . . . . . . 79
Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
IEEE 1394 Device Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Keyboard Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
External keyboard problems . . . . . . . . . . . . . . . . . . . . . . . . 84
Unexpected characters. . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Lockups and Software Problems . . . . . . . . . . . . . . . . . . . . . . . . 84
The computer does not start up . . . . . . . . . . . . . . . . . . . . . . 85
The computer stops responding . . . . . . . . . . . . . . . . . . . . . . 85
A program stops responding or crashes repeatedly . . . . . . . . . . . . 85
A program is designed for an earlier Microsoft® Windows®
operating system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
A solid blue screen appears . . . . . . . . . . . . . . . . . . . . . . . . 85
Other software problems . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Memory Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Network Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
PC Card or ExpressCard Problems. . . . . . . . . . . . . . . . . . . . . . . . 87
Power Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Ensuring Sufficient Power for Your Computer . . . . . . . . . . . . . . . 88
Docking Power Considerations. . . . . . . . . . . . . . . . . . . . . . . 88
Printer Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Scanner Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Sound and Speaker Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 90
No sound from integrated speakers . . . . . . . . . . . . . . . . . . . . 90
No sound from external speakers . . . . . . . . . . . . . . . . . . . . . 90
No sound from headphones . . . . . . . . . . . . . . . . . . . . . . . . 90

8Contents
Touch Pad or Mouse Problems . . . . . . . . . . . . . . . . . . . . . . . . . 90
Video and Display Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . 91
If the display is blank . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
If the display is difficult to read . . . . . . . . . . . . . . . . . . . . . . . 92
If only part of the display is readable . . . . . . . . . . . . . . . . . . . . 92
11 System Setup Program
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Viewing the System Setup Screens . . . . . . . . . . . . . . . . . . . . . . . 93
System Setup Screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Commonly Used Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Changing the Boot Sequence. . . . . . . . . . . . . . . . . . . . . . . . 94
Changing COM Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
12 Traveling With Your Computer
Identifying Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Packing the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Travel Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Traveling by Air . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
13 Reinstalling Software
Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
What Is a Driver? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Identifying Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Reinstalling Drivers and Utilities . . . . . . . . . . . . . . . . . . . . . 100
Using the Hardware Troubleshooter Tool in Microsoft Windows XP
and Windows Vista Operating Systems . . . . . . . . . . . . . . . . . . . . 102
Restoring Your Operating System . . . . . . . . . . . . . . . . . . . . . . . 102
Using Microsoft Windows System Restore. . . . . . . . . . . . . . . . 103
Using the Operating System CD. . . . . . . . . . . . . . . . . . . . . . 104

Contents 9
14 Adding and Replacing Parts
Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Recommended Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Turning Off Your Computer . . . . . . . . . . . . . . . . . . . . . . . . 107
Before Working Inside Your Computer . . . . . . . . . . . . . . . . . . 107
Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Returning a Hard Drive to Dell . . . . . . . . . . . . . . . . . . . . . . 110
Media Bay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Removing the Device Security Screw . . . . . . . . . . . . . . . . . . 110
Removing and Installing Media Bay Devices. . . . . . . . . . . . . . . 111
Hinge Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Subscriber Identity Module (SIM) Card . . . . . . . . . . . . . . . . . . . . 119
Wireless Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Wireless Local Area Network (WLAN) Cards . . . . . . . . . . . . . . 120
Mobile Broadband or Wireless Wide Area Network (WWAN) Cards . . 122
FCM (Flash Cache Module) . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Internal Card With Bluetooth®Wireless Technology. . . . . . . . . . . . . 125
Coin-Cell Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
15 Dell™ QuickSet
16 Specifications
17 Getting Help
Obtaining Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Technical Support and Customer Service . . . . . . . . . . . . . . . . 139
DellConnect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Online Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
AutoTech Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

10 Contents
Automated Order-Status Service . . . . . . . . . . . . . . . . . . . . . 141
Problems With Your Order . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Product Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Returning Items for Warranty Repair or Credit . . . . . . . . . . . . . . . . 141
Before You Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Contacting Dell. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
18 Appendix
Cleaning Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Computer, Keyboard, and Display . . . . . . . . . . . . . . . . . . . . 145
Touch Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Mouse. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Floppy Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
CDs and DVDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Macrovision Product Notice. . . . . . . . . . . . . . . . . . . . . . . . . . 147
FCC Notice (U.S. Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
FCC Class B . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149