Dell Latitude XT PP12S User manual

www.dell.com | support.dell.com
Dell™ Latitude™ XT User’s Guide
Model PP12S

Notes, Notices, and Cautions
NOTE: A NOTE indicates important information that helps you make better use of
your Tablet-PC.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data
and tells you how to avoid the problem.
CAUTION: A CAUTION indicates a potential for property damage, personal injury,
or death.
____________________
Information in this document is subject to change without notice.
© 2007 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly
forbidden.
Trademarks used in this text: Dell, the DELL logo, Inspiron,Dell Precision,Dimension,OptiPlex,
Latitude, PowerEdge, PowerVault, PowerApp, TravelLite, Wi-Fi Catcher, ExpressCharge, and Dell
OpenManage are trademarks of Dell Inc.; Intel,Pentium, and Celeron are registered trademarks of
Intel Corporation; Bluetooth is a registered trademark owned by Bluetooth SIG, Inc. and is used by
Dell under license; TouchStrip is a trademark of UPEK, Inc.; Blu-ray Disc is a trademark of the Blu-
ray Disc Association; Microsoft,Windows,Windows Server,MS-DOS, Aero, and Windows Vista are
either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other
countries.
Other trademarks and trade names may be used in this document to refer to either the entities claiming
the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and
trade names other than its own.
Model PP12S
June 2007 P/N PU189 Rev. A00

Contents 3
Contents
1 Resources . . . . . . . . . . . . . . . . . . . . . . . . 13
Finding Information . . . . . . . . . . . . . . . . . . . 13
Getting Help . . . . . . . . . . . . . . . . . . . . . . . 20
Obtaining Assistance . . . . . . . . . . . . . . . 20
Dell Support Service . . . . . . . . . . . . . . . . 21
Problems With Your Order . . . . . . . . . . . . . 23
Product Information . . . . . . . . . . . . . . . . 23
Returning Items for Warranty Repair or Credit . . 23
Before You Call . . . . . . . . . . . . . . . . . . . 24
Contacting Dell . . . . . . . . . . . . . . . . . . . 26
2 About Your Tablet-PC . . . . . . . . . . . . . . . 27
Front View . . . . . . . . . . . . . . . . . . . . . . . . 27
Left Side View . . . . . . . . . . . . . . . . . . . . . . 32
Right Side View . . . . . . . . . . . . . . . . . . . . . 34
Back View . . . . . . . . . . . . . . . . . . . . . . . . 36
Top View . . . . . . . . . . . . . . . . . . . . . . . . . 38
Bottom View . . . . . . . . . . . . . . . . . . . . . . . 39
Specifications . . . . . . . . . . . . . . . . . . . . . . 40

Contents 4
3 Setting Up and Using Your Tablet-PC . . . 49
Transferring Information to a New Tablet-PC . . . . . 49
Using Notebook Mode . . . . . . . . . . . . . . . . . 49
Using Tablet Mode . . . . . . . . . . . . . . . . . . . 50
Converting Your Tablet-PC Between Notebook and Tablet Modes
50
Right- and Left-handed Use . . . . . . . . . . . . 54
Screen Orientation . . . . . . . . . . . . . . . . . 56
Controlling Your Tablet-PC in Tablet Mode . . . . 57
Using the Pen . . . . . . . . . . . . . . . . . . . 60
Using Touch . . . . . . . . . . . . . . . . . . . . 64
Using QuickSet . . . . . . . . . . . . . . . . . . . . . 65
Clicking the QuickSet Icon . . . . . . . . . . . . . 65
Double-Clicking the QuickSet Icon . . . . . . . . 66
Right-Clicking the QuickSet Icon . . . . . . . . . 66
Windows Mobility Center . . . . . . . . . . . . . . . . 66
Using a Battery . . . . . . . . . . . . . . . . . . . . . 67
Battery Performance . . . . . . . . . . . . . . . . 67
Checking the Battery Charge . . . . . . . . . . . 68
Microsoft®Windows®Vista™ Power Meter . . . 69
Conserving Battery Power . . . . . . . . . . . . . 70
Power Management Modes . . . . . . . . . . . . 71
Configuring Power Management Settings . . . . . 72
Charging the Main Battery . . . . . . . . . . . . . 73
Removing the Main Battery . . . . . . . . . . . . 73
Installing the Main Battery . . . . . . . . . . . . . 74
Storing a Battery . . . . . . . . . . . . . . . . . . 75
Using a Keyboard . . . . . . . . . . . . . . . . . . . . 75
Numeric Keypad . . . . . . . . . . . . . . . . . . 75

Contents 5
Key Combinations . . . . . . . . . . . . . . . . . 76
Touch Pad . . . . . . . . . . . . . . . . . . . . . 78
Changing the Track Stick Cap . . . . . . . . . . . 79
Using the Display . . . . . . . . . . . . . . . . . . . . 80
Adjusting Brightness on the LED Backlit Thin-and-Light LCD 81
Adjusting Brightness on the Dual-bulb (CCFL) LCD 81
Using Cards . . . . . . . . . . . . . . . . . . . . . . . 82
ExpressCards . . . . . . . . . . . . . . . . . . . . 82
Smart Cards . . . . . . . . . . . . . . . . . . . . 84
Secure Digital (SD) Cards . . . . . . . . . . . . . 86
4 Setting Up and Using Networks . . . . . . . 87
Connecting a Network or Broadband Modem . . . . . 87
Network Setup Wizard . . . . . . . . . . . . . . . . . 88
Wireless Local Area Network (WLAN) . . . . . . . . . 88
What You Need to Establish a WLAN Connection . 88
Checking Your Wireless Network Adapter . . . . 89
Setting Up a New WLAN Using a Wireless Router and a
Broadband Modem . . . . . . . . . . . . . . . . . 89
Connecting to a WLAN . . . . . . . . . . . . . . . 91
Mobile Broadband/Wireless Wide Area Network (WWAN) 93
What You Need to Establish a Mobile Broadband Network
Connection . . . . . . . . . . . . . . . . . . . . . 93
Checking Your Dell Mobile Broadband Card . . . . 94
Connecting to a Mobile Broadband Network . . . 95
Enabling/Disabling the Dell Mobile Broadband Card 96
Managing Your Network Settings Through the Dell QuickSet
Location Profiler . . . . . . . . . . . . . . . . . . 96
Dell Wi-Fi Catcher™ Network Locator . . . . . . . . . 96

Contents 6
Microsoft®Windows®Firewall . . . . . . . . . . . . 97
5 Securing Your Tablet-PC . . . . . . . . . . . . . 99
Security Cable Lock . . . . . . . . . . . . . . . . . . . 99
Smart Cards and Biometric Readers . . . . . . . . . . 99
Passwords . . . . . . . . . . . . . . . . . . . . . . . . 100
About Passwords . . . . . . . . . . . . . . . . . 100
Using a Primary (or System) Password . . . . . . 101
Using an Administrator Password . . . . . . . . . 102
Using a Hard Drive Password . . . . . . . . . . . 102
Trusted Platform Module (TPM) . . . . . . . . . . . . . 103
Enabling the TPM Feature . . . . . . . . . . . . . 103
Security Management Software . . . . . . . . . . . . 104
Activating the Security Management Software . . 104
Using the Security Management Software . . . . 105
Computer Tracking Software . . . . . . . . . . . . . . 105
If Your Tablet-PC Is Lost or Stolen . . . . . . . . . . . 105
6 Cleaning Your Tablet-PC . . . . . . . . . . . . 107
Tablet-PC, Keyboard, and Display . . . . . . . . . . . 107
Touch Pad . . . . . . . . . . . . . . . . . . . . . . . . 107
Optical Drives and Optical Drive Media . . . . . . . . 108

Contents 7
7 Troubleshooting . . . . . . . . . . . . . . . . . . 109
Dell Diagnostics . . . . . . . . . . . . . . . . . . . . . 109
When to Use the Dell Diagnostics . . . . . . . . . 109
Starting the Dell Diagnostics From Your Hard Drive 109
Starting the Dell Diagnostics From the Drivers and Utilities Media
111
Dell Diagnostics Main Menu . . . . . . . . . . . . 111
Dell Support Utility . . . . . . . . . . . . . . . . . . . 113
Accessing the Dell Support Utility . . . . . . . . . 113
Clicking the Dell Support Icon . . . . . . . . . . . 114
Windows Hardware Troubleshooter . . . . . . . . . . 114
Solving Problems . . . . . . . . . . . . . . . . . . . . 114
Hard Drive Problems . . . . . . . . . . . . . . . . 115
Optical Drive Problems . . . . . . . . . . . . . . . 115
E-Mail and Internet Problems . . . . . . . . . . . 116
Error Messages . . . . . . . . . . . . . . . . . . 117
IEEE 1394 Device Problems . . . . . . . . . . . . 117
Lockups and Software Problems . . . . . . . . . 118
Memory Problems . . . . . . . . . . . . . . . . . 119
Network Problems . . . . . . . . . . . . . . . . . 120
Power Problems . . . . . . . . . . . . . . . . . . 120
Printer Problems . . . . . . . . . . . . . . . . . . 121
Scanner Problems . . . . . . . . . . . . . . . . . 122
Sound and Speaker Problems . . . . . . . . . . . 122
Touch Pad or Mouse Problems . . . . . . . . . . 124
Pen Problems . . . . . . . . . . . . . . . . . . . 124
Display Problems . . . . . . . . . . . . . . . . . . 125
Power Lights . . . . . . . . . . . . . . . . . . . . . . 125

Contents 8
8 Using the System Setup Program . . . . . 127
Overview . . . . . . . . . . . . . . . . . . . . . . . . 127
System Setup Screens . . . . . . . . . . . . . . . . . . 128
Viewing the System Setup Screens . . . . . . . . 128
Commonly Used Options . . . . . . . . . . . . . . . . 128
Changing the Boot Sequence . . . . . . . . . . . 128
9 Reinstalling Software . . . . . . . . . . . . . . 131
Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . 131
What Is a Driver? . . . . . . . . . . . . . . . . . . 131
Identifying Drivers . . . . . . . . . . . . . . . . . 131
Reinstalling Drivers and Utilities . . . . . . . . . . 132
Restoring Your Operating System . . . . . . . . . . . . 134
Using Microsoft Windows System Restore . . . . 134
Using Dell Factory Image Restore . . . . . . . . . 135
Using the Operating System Media . . . . . . . . 137
10 Adding and Replacing Parts . . . . . . . . . 139
Before You Begin . . . . . . . . . . . . . . . . . . . . 139
Recommended Tools . . . . . . . . . . . . . . . . 139
Turning Off Your Tablet-PC . . . . . . . . . . . . . 139
Before Working Inside Your Tablet-PC . . . . . . . 140
Main Battery . . . . . . . . . . . . . . . . . . . . . . . 143
Removing the Main Battery . . . . . . . . . . . . 143
Installing the Main Battery . . . . . . . . . . . . . 144
Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . 144

Contents 9
Removing the Hard Drive . . . . . . . . . . . . . 145
Installing the Hard Drive . . . . . . . . . . . . . . 146
Subscriber Identity Module (SIM) Card . . . . . . . . 147
Removing the SIM Card . . . . . . . . . . . . . . 147
Installing the SIM Card . . . . . . . . . . . . . . . 148
Internal Card With Bluetooth®Wireless Technology . 148
Removing a Bluetooth Card . . . . . . . . . . . . 149
Installing a Bluetooth Card . . . . . . . . . . . . . 150
Memory and Mini-card Cover . . . . . . . . . . . . . . 150
Removing the Memory and Mini-card Cover . . . 150
Installing the Memory and Mini-card Cover . . . . 151
Memory . . . . . . . . . . . . . . . . . . . . . . . . . 151
Removing a Memory Module . . . . . . . . . . . 151
Installing a Memory Module . . . . . . . . . . . . 152
Mini Card . . . . . . . . . . . . . . . . . . . . . . . . 153
Removing a Mini Card . . . . . . . . . . . . . . . 153
Installing a Mini Card . . . . . . . . . . . . . . . 156
Hinge Cover . . . . . . . . . . . . . . . . . . . . . . . 157
Removing the Hinge Cover . . . . . . . . . . . . . 157
Installing the Hinge Cover . . . . . . . . . . . . . 158
Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . 158
Removing the Keyboard . . . . . . . . . . . . . . 159
Installing the Keyboard . . . . . . . . . . . . . . 160
Coin-Cell Battery . . . . . . . . . . . . . . . . . . . . 160
Removing the Coin-cell Battery . . . . . . . . . . 160
Installing the Coin-cell Battery . . . . . . . . . . . 161
Display Assembly . . . . . . . . . . . . . . . . . . . . 162

Contents 10
Removing the Display Assembly . . . . . . . . . . 162
Installing the Display Assembly . . . . . . . . . . 165
Palm Rest . . . . . . . . . . . . . . . . . . . . . . . . 168
Removing the Palm Rest . . . . . . . . . . . . . . 169
Installing the Palm Rest . . . . . . . . . . . . . . 171
System Board . . . . . . . . . . . . . . . . . . . . . . 171
Removing the System Board . . . . . . . . . . . . 171
Installing the System Board . . . . . . . . . . . . 173
Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Removing the Fan . . . . . . . . . . . . . . . . . 173
Installing the Fan . . . . . . . . . . . . . . . . . . 175
Pen and Whip Antenna Assembly . . . . . . . . . . . 175
Removing the Pen and Whip Antenna Assembly . 175
Installing the Pen and Whip Antenna Assembly . . 177
Wireless Switch . . . . . . . . . . . . . . . . . . . . . 177
Removing the Wireless Switch . . . . . . . . . . 177
Installing the Wireless Switch . . . . . . . . . . . 178
11 Dell™ D/Bay . . . . . . . . . . . . . . . . . . . . . 181
About the Dell D/Bay . . . . . . . . . . . . . . . . . . 181
Setting Up and Using the D/Bay . . . . . . . . . . . . . 181
Removing and Installing Devices When the Tablet-PC is Turned Off
182
Removing and Installing Devices While the Tablet-PC Is Running
183

Contents 11
12 Media Base (Optional) . . . . . . . . . . . . . 185
Left View . . . . . . . . . . . . . . . . . . . . . . . . . 185
Right View . . . . . . . . . . . . . . . . . . . . . . . . 186
Back View . . . . . . . . . . . . . . . . . . . . . . . . 186
Top View . . . . . . . . . . . . . . . . . . . . . . . . . 190
Setting Up Your Media Base . . . . . . . . . . . . . . 191
Securing the Media Base . . . . . . . . . . . . . . . . 192
Docking Your Tablet-PC to the Media Base . . . . . . 193
Undocking Your Tablet-PC From the Media Base . . . 194
Installing the Optical Drive Into the Media Base . . . . 195
Removing the Optical Drive From the Media Base . . . 195
Media Base Specifications . . . . . . . . . . . . . . . 196
13 Battery Slice (Optional) . . . . . . . . . . . . 199
Top View . . . . . . . . . . . . . . . . . . . . . . . . . 199
Bottom View . . . . . . . . . . . . . . . . . . . . . . . 200
Setting Up Your Battery Slice . . . . . . . . . . . . . . 200
Docking Your Tablet-PC to the Battery Slice . . . . . . 201
Undocking Your Tablet-PC From the Battery Slice . . . 202
Charging Your Battery Slice . . . . . . . . . . . . . . 203
Battery Slice Power Status LED . . . . . . . . . . . . 204

Contents 12
Battery Slice Specifications . . . . . . . . . . . . . . 204
14 Traveling With Your Tablet-PC . . . . . . . 207
Identifying Your Tablet-PC . . . . . . . . . . . . . . . 207
Packing the Tablet-PC . . . . . . . . . . . . . . . . . . 207
Travel Tips . . . . . . . . . . . . . . . . . . . . . . . . 208
Traveling by Air . . . . . . . . . . . . . . . . . . . . . 209
15 Appendix . . . . . . . . . . . . . . . . . . . . . . . . 229
FCC Notice (U.S. Only) . . . . . . . . . . . . . . . . . . 229
FCC Class B . . . . . . . . . . . . . . . . . . . . . 229
Macrovision Product Notice . . . . . . . . . . . . . . 230

Resources 13
Resources
Finding Information
NOTE: Some features or media may be optional and may not ship with your Tablet-
PC. Some features or media may not be available in certain countries.
NOTE: Additional information may ship with your Tablet-PC.
What Are You Looking For? Find It Here
• A diagnostic program for my Tablet-PC
• Drivers for my Tablet-PC
• My device documentation
Drivers and Utilities Media
NOTE: The Drivers and Utilities media may
be optional and may not ship with your
Tablet-PC.

Resources 14
• Notebook System Software (NSS) Documentation and drivers are already
installed on your Tablet-PC. You can use
the Drivers and Utilities media to reinstall
drivers (see "Reinstalling Drivers and
Utilities" on page 132) or to run the Dell
Diagnostics (see "Dell Diagnostics" on
page 109).
Readme files may be included on your
media to provide last-minute updates
about technical changes to your Tablet-
PC or advanced technical-reference
material for technicians or experienced
users.
NOTE: Drivers and documentation updates
can be found at support.dell.com.
What Are You Looking For? Find It Here

Resources 15
• How to set up my Tablet-PC
• Basic troubleshooting information
• How to run the Dell Diagnostics
Quick Reference Guide
NOTE: This document may be optional and
may not ship with your Tablet-PC.
NOTE: This document is available as a PDF
at support.dell.com.
• Warranty information
• Terms and Conditions (U.S. only)
• Safety instructions
• Regulatory information
• Ergonomics information
• End User License Agreement
Dell™ Product Information Guide
What Are You Looking For? Find It Here

Resources 16
• How to set up my Tablet-PC
• Summary of your Tablet-PC features
• Available accessories for your Tablet-PC
Quick Reference Card
What Are You Looking For? Find It Here

Resources 17
• Service Tag and Express Service Code
•Microsoft
®
Windows
®
License Label
Service Tag and Microsoft
®
Windows
®
License
NOTE: Your Tablet-PC’s Service Tag label is
located on the bottom of your Tablet-PC
near the memory and mini-card cover (see
"Bottom View" on page 39).
NOTE: You can also find your Service Tag
information through the System Setup
program. See "System Setup Screens" on
page 128.
Your Tablet-PC’s Service Tag contains
both a Service Tag number and an Express
Service Code.
• Use the Service Tag to identify your
Tablet-PC when you use
support.dell.com or contact support.
• Enter the Express Service Code to direct
your call when contacting support.
NOTE: Your Tablet-PC’s Microsoft®
Windows® License label is located under
the main battery in the battery bay of your
Tablet-PC (see "Removing the Main Battery"
on page 143).
• Use the product key on the license label
if you need to reinstall your operating
system.
NOTE: As an increased security measure,
the newly designed Microsoft Windows
license label incorporates a missing portion
or "hole" to discourage removal of the label.
What Are You Looking For? Find It Here

Resources 18
• Solutions — Troubleshooting hints and
tips, articles from technicians, and
online courses, frequently asked
questions
• Community — Online discussion with
other Dell customers
• Upgrades — Upgrade information for
components, such as memory, the hard
drive, and the operating system
• Customer Care — Contact information,
service call and order status, warranty,
and repair information
• Service and Support — Service call
status and support history, service
contract, online discussions with
technical support
• Dell Technical Update Service —
Proactive e-mail notification of software
and hardware updates for my Tablet-PC
• Reference — Tablet-PC documentation,
details on my Tablet-PC configuration,
product specifications, and white papers
• Downloads — Certified drivers, patches,
and software updates
Dell Support Website — support.dell.com
NOTE: Select your region or business
segment to view the appropriate support
site.
• Notebook System Software (NSS) — If
you reinstall the operating system for
your Tablet-PC, you should also reinstall
the NSS utility. NSS provides critical
updates for your operating system and
support for processors, optical drives,
USB devices, and so on. NSS is necessary
for correct operation of your Dell Tablet-
PC. The software automatically detects
your Tablet-PC and operating system,
and installs the updates appropriate for
your configuration.
To download Notebook System Software:
1 Go to support.dell.com and click
Drivers & Downloads.
2 Enter your Service Tag or Product Type
and Product Model, and click
Go .
3 Scroll to System and Configuration
Utilities
→ Dell Notebook System
Software
and click Download Now .
4 Select Drivers & Downloads and click
Go .
NOTE: The support.dell.com user interface
may vary depending on your selections.
What Are You Looking For? Find It Here

Resources 19
• Software upgrades and troubleshooting
hints — Frequently asked questions, hot
topics, and general health of your
computing environment
Dell Support Utility
The Dell Support Utility is an automated
upgrade and notification system installed
on your Tablet-PC. This support provides
real-time health scans of your computing
environment, software updates, and
relevant self-support information. Access
the Dell Support Utility from the
icon in the taskbar. For more information,
see "Dell Support Utility" on page 113.
• How to find information about your
Tablet-PC and its components
• How to connect to the Internet
• How to add user accounts for different
people
• How to transfer files and settings from
another Tablet-PC
Windows Welcome Center
The Windows Welcome Center
automatically appears when you use the
Tablet-PC for the first time. You can
choose to have it appear every time you
start your Tablet-PC, or turn it off. Once
turned off, to access the Welcome Center
click Start →Help and Support.
• How to use Microsoft Windows Vista™
• How to work with programs and files
• How to personalize my desktop
Windows Help and Support
1 Click Start → Help and Support .
2 In Search Help , type a word or phrase that
describes your problem, and then press
<Enter> or click the magnifying glass.
3 Click the topic that describes your
problem.
4 Follow the instructions on the screen.
• Information on tablet features and
functionality, network activity, the Power
Management Wizard, hotkeys, and
other items controlled by Dell QuickSet.
Dell QuickSet Help
To view Dell QuickSet Help , press the
QuickSet tablet settings button (see "Front
View" on page 27), or
right-click the
QuickSet icon in the Microsoft®
Windows®taskbar, and select Help. The
taskbar is located in the lower-right corner
of your screen.
• How to reinstall my operating system Operating System Media
What Are You Looking For? Find It Here

Resources 20
Getting Help
Obtaining Assistance
CAUTION: Before working inside your Tablet-PC, follow the safety instructions
located in the Product Information Guide.
If you experience a problem with your Tablet-PC, complete the following steps
to troubleshoot and diagnose the problem:
1 See "Troubleshooting" on page 109 for information and procedures that
pertain to the problem your Tablet-PC is experiencing.
The operating system is already installed
on your Tablet-PC. To reinstall your
operating system, use the Operating
System media. See "Reinstalling Windows
Vista" on page 137.
After you reinstall your operating system,
use the Drivers and Utilities media to
reinstall drivers for the devices that came
with your Tablet-PC.
Your operating system product key is on
the Microsoft®Windows®License Label
located in your Tablet-PC’s main battery
bay (see "Removing the Main Battery" on
page 143).
NOTE: The color of your media varies
based on the operating system you ordered.
What Are You Looking For? Find It Here