Dell Vostro 3581 User manual

Vostro 3581
Service Manual
Regulatory Model: P75F
Regulatory Type: P75F009

Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
© 2019 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks
may be trademarks of their respective owners.
2019 - 01
Rev. A00

Contents
1 Working on your computer............................................................................................................................. 6
Safety instructions............................................................................................................................................................. 6
Before working inside your computer..............................................................................................................................6
Electrostatic discharge—ESD protection....................................................................................................................... 7
ESD eld service kit .......................................................................................................................................................... 7
Components of an ESD eld service kit.................................................................................................................... 7
ESD protection summary ........................................................................................................................................... 8
Transporting sensitive components................................................................................................................................. 8
Lifting equipment ........................................................................................................................................................ 8
After working inside your computer.................................................................................................................................8
2 Technology and components........................................................................................................................ 10
DDR4..................................................................................................................................................................................10
DDR4 Details............................................................................................................................................................... 10
Memory Errors.............................................................................................................................................................11
HDMI 1.4............................................................................................................................................................................. 11
HDMI 1.4 Features....................................................................................................................................................... 11
Advantages of HDMI..................................................................................................................................................12
USB features..................................................................................................................................................................... 12
USB 3.0/USB 3.1 Gen 1 (SuperSpeed USB)............................................................................................................12
Speed........................................................................................................................................................................... 13
Applications................................................................................................................................................................. 13
Compatibility................................................................................................................................................................14
Intel Optane memory........................................................................................................................................................14
Enabling Intel Optane memory..................................................................................................................................14
Disabling Intel Optane memory................................................................................................................................. 15
3 Removing and installing components............................................................................................................16
Recommended tools.........................................................................................................................................................16
Screw list........................................................................................................................................................................... 16
Secure Digital Card........................................................................................................................................................... 17
Removing the micro SD card.....................................................................................................................................17
Installing the micro SD card.......................................................................................................................................18
Optical drive...................................................................................................................................................................... 19
Removing the optical drive........................................................................................................................................19
Installing the optical drive......................................................................................................................................... 20
Base cover.........................................................................................................................................................................21
Removing the base cover..........................................................................................................................................21
Installing the base cover............................................................................................................................................23
Battery...............................................................................................................................................................................24
Lithium-ion battery precautions............................................................................................................................... 24
Removing the battery................................................................................................................................................25
Installing the battery..................................................................................................................................................25
Contents 3

Memory modules............................................................................................................................................................. 26
Removing the memory module................................................................................................................................ 26
Installing the memory module...................................................................................................................................27
WLAN card....................................................................................................................................................................... 28
Removing the WLAN card........................................................................................................................................ 28
Installing the WLAN card.......................................................................................................................................... 29
Solid-state drive/Intel Optane memory module...........................................................................................................30
Removing the M.2 2280 Solid-state drive or Intel Optane memory - Optional................................................. 30
Installing the M.2 2280 Solid-state drive or Intel Optane memory - Optional.....................................................31
Removing the M.2 2230 Solid-state drive..............................................................................................................32
Installing the M.2 2230 Solid-state drive................................................................................................................ 33
Coin-cell battery...............................................................................................................................................................35
Removing the coin-cell battery................................................................................................................................35
Installing the coin-cell battery.................................................................................................................................. 35
Hard drive assembly........................................................................................................................................................ 36
Removing the hard drive assembly..........................................................................................................................36
Installing the hard drive assembly............................................................................................................................ 37
Hard drive..........................................................................................................................................................................38
Removing the hard drive ..........................................................................................................................................38
Installing the hard drive ............................................................................................................................................ 39
System fan........................................................................................................................................................................40
Removing the system fan......................................................................................................................................... 40
Installing the system fan............................................................................................................................................43
Heat sink........................................................................................................................................................................... 45
Removing the heatsink..............................................................................................................................................45
Installing the heatsink................................................................................................................................................ 46
VGA cable......................................................................................................................................................................... 46
Removing the VGA cable..........................................................................................................................................46
Installing the VGA cable.............................................................................................................................................47
Speakers............................................................................................................................................................................48
Removing the speakers.............................................................................................................................................48
Installing the speakers............................................................................................................................................... 49
IO board............................................................................................................................................................................ 50
Removing the IO board............................................................................................................................................. 50
Installing the IO board................................................................................................................................................52
Touchpad...........................................................................................................................................................................53
Removing the touch pad assembly..........................................................................................................................53
Installing the touch pad assembly............................................................................................................................55
Display assembly...............................................................................................................................................................57
Removing the display assembly................................................................................................................................57
Installing the display assembly..................................................................................................................................60
Power-button board........................................................................................................................................................ 63
Removing the power button board..........................................................................................................................63
Installing the power button board............................................................................................................................ 64
Power button....................................................................................................................................................................65
Removing the power button.................................................................................................................................... 65
Installing the power button.......................................................................................................................................66
4Contents

System board................................................................................................................................................................... 66
Removing the system board.....................................................................................................................................66
Installing the system board....................................................................................................................................... 70
Power button assembly with ngerprint reader...........................................................................................................73
Removing the power button with ngerprint reader.............................................................................................73
Installing the power button with ngerprint reader............................................................................................... 74
Power-adapter port......................................................................................................................................................... 75
Removing the power adapter port...........................................................................................................................75
Installing the power adapter port.............................................................................................................................76
Display bezel......................................................................................................................................................................77
Removing the display bezel.......................................................................................................................................77
Installing the display bezel ........................................................................................................................................78
Camera.............................................................................................................................................................................. 79
Removing the camera................................................................................................................................................79
Installing the camera..................................................................................................................................................80
Display panel......................................................................................................................................................................81
Removing the display panel....................................................................................................................................... 81
Installation the display panel..................................................................................................................................... 83
Display hinges...................................................................................................................................................................85
Removing the display hinges.................................................................................................................................... 85
Installing the display hinges.......................................................................................................................................86
Display cable..................................................................................................................................................................... 87
Removing the display cable.......................................................................................................................................87
Installing the display cable.........................................................................................................................................88
Display back-cover and antenna assembly................................................................................................................... 89
Removing the display back-cover............................................................................................................................89
Installing the display back-cover...............................................................................................................................91
Palm-rest and keyboard assembly.................................................................................................................................. 91
Removing the palmrest and keyboard assembly....................................................................................................92
4 Troubleshooting........................................................................................................................................... 94
Enhanced Pre-Boot System Assessment (ePSA) diagnostics...................................................................................94
Running the ePSA diagnostics................................................................................................................................. 94
System diagnostic lights................................................................................................................................................. 94
Flashing BIOS (USB key)................................................................................................................................................ 95
Flashing the BIOS............................................................................................................................................................ 96
Backup media and recovery options..............................................................................................................................96
WiFi power cycle..............................................................................................................................................................96
Flea power release........................................................................................................................................................... 96
5 Getting help.................................................................................................................................................97
Contacting Dell................................................................................................................................................................. 97
Contents 5