Dell P2418HZ User manual

Model No.: P2418HZ
Regulatory model: P2418HZc
User’s Guide
Dell P2418HZ

Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make better
use of your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of
data if instructions are not followed.
WARNING: A WARNING indicates a potential for property damage, personal
injury or death.
_________________________
Information in this document is subject to change without notice.
© 2016 Dell Inc. All rights reserved.
Reproduction of these materials in any manner whatsoever without the written permission
of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell and the DELL logo are trademarks of Dell Inc.; Microsoft
and Windows are either trademarks or registered trademarks of Microsoft. Corporation in
the United States and/or other countries, Intel is a registered trademark of Intel Corporation
in the U.S. and other countries; and ATI is a trademark of Advanced Micro Devices, Inc.
ENERGY STAR is a registered trademark of the U.S. Environmental Protection Agency. As an
ENERGY STAR partner, Dell Inc. has determined that this product meets the ENERGY STAR
guidelines for energy efficiency.
Other trademarks and trade names may be used in this document to refer to either the
entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary
interest in trademarks and trade names other than its own.
2016 - 12 Rev. A00

Contents | 3
Contents
About your monitor ................................................................ 5
Package contents.......................................................................................5
Product features......................................................................................... 7
Identifying parts and controls..................................................................8
Monitor specifications............................................................................. 12
Universal serial bus (USB) interface ......................................................22
Plug and play capability ..........................................................................25
LCD monitor quality and pixel policy...................................................25
Maintenance guidelines..........................................................................25
Setting up the monitor .........................................................26
Attaching the stand..................................................................................26
Connecting your monitor ......................................................................28
Organizing cables ................................................................................... 30
Disconnecting the monitor stand.........................................................31
Wall mounting (optional)........................................................................32
Operating your monitor.......................................................33
Power on the monitor.............................................................................33
Using the front panel controls ..............................................................33

4| Contents
Using the on-screen display (OSD) menu ..........................................37
Setting up your monitor......................................................................... 49
Using the Tilt, Swivel, and Vertical Extension.................................... 50
Operating the webcam cover shutter .................................................52
Installing the monitor IR Camera driver ..............................................52
Setting up Windows Hello......................................................................54
Setting up the monitor webcam as default setting...........................57
Setting up the monitor speaker as default setting ........................... 60
Troubleshooting....................................................................63
Self-test ......................................................................................................63
Built-in diagnostics ..................................................................................65
Common problems ................................................................................ 66
Product-specific problems ................................................................... 68
Universal serial bus (USB) specific problems..................................... 69
Microsoft® Skype for Business® Specific Problems....................... 69
Appendix ................................................................................. 71
FCC notices (U.S. Only) and other regulatory information............. 71
Contacting Dell......................................................................................... 71

About your monitor | 5
About your monitor
Package contents
Your monitor ships with the components shown below. Ensure that you have
received all the components and Contacting Dell if something is missing.
NOTE: Some items may be optional and may not ship with your monitor. Some
features or media may not be available in certain countries.
Monitor
Stand riser
Stand base
Power cable (varies by
country)

6| About your monitor
VGA cable
DP Cable
USB 3.0 Upstream Cable
(Enables the USB Ports on
the Monitor)
Dell
TM
SE2417HG Monitor
Contents:
• Device drivers
• Quick Setup Guide
• User's Guide
• Dell Display Manager
Software
Drivers and Documentation
P/N YHVN1 Rev. A01
P/N Q70G19C170012B
April 2016
Made in China
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Dell™ P1917S Monitor
YHVN1A01
(DELLP/N:1KCKM rev.A00)
Q41G78S170054A
Printedin China.
©2016Dell Inc. All rights reserved. www.dell.com/support/monitors
Dell P1917S/P1917SWh
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Contents:
• Device drivers
• Quick Setup Guide
• User's Guide
• Dell Display Manager
Software
DriversandDocumentation
P/N YHVN1 Rev. A00
P/N Q70G19C170012A
April 2016
Made in China
Dell™ P1917S Monitor
YHVN1A00
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Contents:
• Device drivers
• Quick Setup Guide
• User's Guide
• Dell Display Manager
Software
DriversandDocumentation
P/N YHVN1 Rev. A00
P/N Q70G19C170012A
April 2016
Made in China
Dell™ P1917S Monitor
YHVN1A00
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2
USB USB
DP
VGAVGA
DP
2
1
1
2
35° 21°
1
2
1
3
∞ Drivers and
Documentation media
∞ Quick Setup Guide
∞ Safety and Regulatory
Information

About your monitor | 7
Product features
The Dell P2418HZ flat panel display has an active matrix, Thin-Film Transistor (TFT),
Liquid Crystal Display (LCD), and LED backlight. The monitor features include:
∞P2418HZ:60.47 cm (23.8 inch) viewable area display (measured diagonally).
1920 x 1080 resolution, plus full-screen support for lower resolutions.
∞ Plug and play capability if supported by your system.
∞ Features built-in 2MP Full HD image sensor and dual IR LEDs with infrared
camera at the top bezel for top notch video quality.
∞ Comes with 2 x 5W integrated front-firing speakers and dual mic array with
noise cancellation to provide a rich audio experience.
∞ VGA, HDMI and DisplayPort connectivity.
∞ Equipped with 1 USB upstream port and 2x USB2.0/ 2x USB3.0 downstream
ports (including 1x USB3.0 BC1.2 charging port).
∞ On-Screen Display (OSD) adjustments for ease of set-up and screen
optimization.
∞ Software and documentation media includes an Information File (INF), Image
Color Matching File (ICM), and product documentation.
∞ Dell Display Manager Software (in the CD shipped with the monitor).
∞ Security-cable slot.
∞ Tilt,swivel,height and rotate adjustment capabilities.
∞ Removable stand and Video Electronics Standards Association (VESA™) 100 mm
mounting holes for flexible mounting solutions.
∞ 0.3 W power consumption when in the sleep mode.
∞ Optimize eye comfort with a flicker-free screen and ComfortView feature which
minimizes blue light emission.
∞ Certified for Skype for Business.
∞ Certified for Windows Hello (Face Authentication) and supports Microsoft
Cortana.

8| About your monitor
Identifying parts and controls
Front View
4 5 33
1 2
Front panel controls
Label Description
1Function buttons (For more information, see Operating your monitor)
2Power on/off button (with LED indicator)
3Microphone
4Webcam cover shutter
5Webcam (Full HD)
NOTE: For displays with glossy bezels the user should consider the placement of
the display as the bezel may cause disturbing reflections from surrounding light
and bright surfaces.

About your monitor | 9
Back View
4
5
2
3
1
6
Back View without monitor stand Back View with monitor stand
Label Description Use
1VESA mounting holes (100 mm x 100
mm - behind attached VESA Cover)
Wall mount monitor using VESA-
compatible wall mount kit (100 mm x
100 mm).
2Regulatory label Lists the regulatory approvals.
3Stand release button Release stand from monitor.
4Security lock slot Secures monitor with security
lock(sold separately).
5Barcode, serial number, and Service
Tag label
Refer to this label if you need to
contact Dell for technical support.
6Cable management slot Use to organize cables by placing
them through the slot.

10 | About your monitor
Side View
1
2
Label Description Use
1USB downstream port
2x USB 3.0
downstream port
(including 1x USB3.0
BC1.2 charging port)
Connect your USB device.
NOTE: To use this port, you must connect the
USB cable (shipped with your monitor) to the
USB-upstream port on the monitor and to your
computer.
2Headphone-out /
Microphone-in combo
jack
Connect the headset.

About your monitor | 11
Bottom View
1234 5
6
Bottom view without monitor stand
Label Description Use
1Power port Connect the power cable.
2HDMI port Connect your computer with HDMI cable(optional).
3DP port Connect your computer to the monitor using a DP
cable.
4VGA port Connect your computer with VGA cable.
5USB connector (x2
downstream, x1
upstream)
Connect the USB cable that came with your monitor
to the computer. Once the cable is connected, you
can use the USB connectors on the rear side and
bottom side of the monitor.
6Stand lock feature To lock the stand to the monitor using a M3 x 6mm
screw (screw not included).

12 | About your monitor
Monitor specifications
Model P2418HZ
Screen type Active matrix - TFT LCD
Panel type In-Plane Switching Technology
Viewable image
Diagonal
Horizontal, Active Area
Vertical, Active Area
Area
604.70 mm (23.80 in)
527.04 mm (20.75 in)
296.46 mm (11.67 in)
1562.46 cm2(242.15 in2)
Pixel pitch 0.2745 mm x 0.2745 mm
Pixel per inch (PPI) 93
Viewing angle (vertical /
horizontal)
178° (vertical) typical
178° (horizontal) typical
Brightness 250 cd/m² (typical)
Contrast ratio 1000: 1 (typical)
8 Million: 1 (Dynamic)
Aspect ratio 16:9
Display screen coating Anti-glare with 3H hardness
Backlight White LED edgelight system
Response time 6 ms (gray to gray)
Color depth 16.7 million colors
Color support 83% (CIE 1976), 72% (CIE 1931)
Built-in devices USB 3.0 super-speed hub (with 1x USB 3.0 upstream
port, 2x USB 3.0 downstream ports and 2x USB2.0
downstream ports, including 1x USB 3.0 BC1.2 charging
port)
Dell Display Manager
compatibility
Yes

About your monitor | 13
Connectivity 1xDP (ver 1.2)
1xHDMI (ver 1.4)
1xVGA
1xUSB3.0 port - Upstream
2xUSB3.0 port - Side
2xUSB2.0 port - Bottom
1xHeadphone-out / Microphone-in combo jack
Border width (edge of
monitor to active area)
19.8mm (Top)
11.4mm(Left/Right)
43.3mm(Bottom)
Security Security lock slot (cable lock sold separately)
Adjustability Height adjustable stand (125mm)
Tilt (-5°/+21°)
Swivel (-45°/+45°)
Pivot (90°)

14 | About your monitor
Resolution specifications
Model P2418HZ
Horizontal scan
range
30 kHz to 83 kHz (automatic)
Vertical scan
range
56 Hz to 76 Hz (automatic)
Maximum preset
resolution
1920 x 1080 at 60 Hz
Supported video modes
Model P2418HZ
Video display capabilities (VGA,
HDMI & DP playback )
480i, 480p, 576i, 576p, 720p, 1080i, 1080p
Preset display modes
Display Mode Horizontal
Frequency
(kHz)
Vertical
Frequency
(Hz)
Pixel Clock
(MHz)
Sync Polarity
(Horizontal /
Vertical)
VESA, 720 x 400 31.5 70.1 28.3 -/+
VESA, 640 x 480 31.5 60.0 25.2 -/-
VESA, 640 x 480 37.5 75.0 31.5 -/-
VESA, 800 x 600 37.9 60.3 40.0 +/+
VESA, 800 x 600 46.9 75.0 49.5 +/+
VESA, 1024 x 768 48.4 60.0 65.0 -/-
VESA, 1024 x 768 60.0 75.0 78.8 +/+
VESA, 1152 x 864 67.5 75.0 108.0 +/+
VESA, 1280 x 1024 64.0 60.0 108.0 +/+
VESA, 1280 x 1024 80.0 75.0 135.0 +/+
VESA, 1600 x 900 60.0 60.0 108.0 +/+
VESA, 1920 x 1080 67.5 60.0 148.5 +/+

About your monitor | 15
Electrical specifications
Model P2418HZ
Video input signals ∞ Analog RGB, 0.7 Volts +/-5%, positive polarity at 75
ohm input impedance
∞ HDMI 1.4, 600mV for each differential line,100 ohm
input impedance per differential pair
∞ DisplayPort 1.2, 600mV for each differential line,
100 ohm input impedance per differential pair
AC input voltage/frequency/
current
100 VAC to 240 VAC / 50 Hz or 60 Hz ±3 Hz /
1.5A (typical)
Inrush current ∞ 120 V: 30 A (Max.) at 0°C (cold start)
∞ 240 V: 60 A (Max.) at 0°C (cold start)
Webcam – microphone specifications
Lens Field of view 77.5° for 1920 x 1080
Focus mode Fixed Focus
Focus area 22 cm~Infinity
Focusing distance
(normal mode)
50 cm
Image Sensor Active array size 2.12 mega-pixel
Video
Specification
Video frame rate 1920 x 1080 (Full HD)- up to 30 frames
per second
640 x 480 (VGA) and below - up to 30
frames per second
Audio
Specification
Microphone type Omni-directional digital microphone x 2
Interface USB 2.0 High Speed
Power Supply 3.3 volts +/- 5%
Speaker specifications
Model P2418HZ
Speaker 2 x 5.0 W
Frequency
Response
200 Hz - 20 kHz
Operating
Temperature
-25 °C ~ 70 °C

16 | About your monitor
Physical characteristics
Model P2418HZ
Signal cable type ∞ Digital: detachable, HDMI, 19 pins.
∞ Digital: detachable, DP, 20 pins.
∞ Analog: detachable, D-Sub, 15 pins
∞ Universal Serial Bus: USB, 9 pins
Dimensions (with stand)
Height (extended) 500.6 mm (19.71 in)
Height (compressed) 375.6 mm (14.79 in)
Width 549.8 mm (21.65 in)
Depth 180.0 mm (7.09 in)
Dimensions (without stand)
Height 359.6 mm (14.16 in)
Width 549.8 mm (21.65 in)
Depth 51.1 mm (2.01 in)
Stand dimensions
Height (extended) 401.5 mm (15.87 in)
Height (compressed) 354.4 mm (13.95 in)
Width 242.6 mm (9.55 in)
Depth 180.0 mm (7.09 in)
Weight
Weight with packaging 8.25 kg (18.18 lb)
Weight with stand assembly
and cables
6.12 kg (13.49 lb)
Weight without stand assembly
(no cables)
3.60 kg (7.93 lb)
Weight of stand assembly 1.96 kg (4.32 lb)
Front-frame gloss 2 - 4
Environmental characteristics
Model P2418HZ
Compliant Standards

About your monitor | 17
Energy Saver feature for Energy Star certified Monitor
EPEAT Gold registered in the U.S. EPEAT registration varies by country.
See www.epeat.net for registration status by country.
TCO-certified display
BFR/PVC- Free monitor (excluding external cables)
Energy Gauge shows the energy level being consumed by the monitor in real time
Temperature
Operating 0°C to 40°C (32°F to 104°F)
∞ Storage: -20°C to 60°C (-4°F to 140°F)
∞ Shipping: -20°C to 60°C (-4°F to 140°F)
Non-operating
Humidity
Operating 20% to 80% (non-condensing)
∞ Storage: 10% to 90% (non-condensing)
∞ Shipping: 10% to 90% (non-condensing)
Non-operating
Altitude
Operating (maximum) 5,000 m (16,400 ft)
Non-operating (maximum) 12,192 m (40,000 ft)
Thermal dissipation ∞ 218.52 BTU/hour(maximum)
∞ 64.87 BTU/hour(typical)
Power management modes
If you have VESA's DPM™ compliance display card or software installed in your PC,
the monitor can automatically reduce its power consumption when not in use. This
is referred to as Power Save Mode*. If the computer detects input from the keyboard,
mouse or other input devices, the monitor automatically resumes functioning. The
following table shows the power consumption and signaling of this automatic power
saving feature.
* Zero power consumption in off mode can only be achieved by disconnecting the
main cable from the monitor.

18 | About your monitor
VESA
Modes
Horizontal
Sync
Vertical
Sync
Video Power
Indicator
Power
Consumption
Normal
operation
Active Active Active White 64 W (maximum)**
19 W (typical,
without USB load)
Active-off
mode
Inactive Inactive Blanked White
(Glowing )
Less than 0.3 W
Switch off - - - Off Less than 0.3 W
Energy Star Power Consumption
Pon 17.1 W
ETEC 54 kWh
** Maximum power consumption with max luminance.
This document is informational only and reflects laboratory performance. Your
product may perform differently, depending on the software, components and
peripherals you ordered and shall have no obligation to update such information.
Accordingly, the customer should not rely upon this information in making
decisions about electrical tolerances or otherwise. No warranty as to accuracy or
completeness is expressed or implied.
The OSD functions only in the normal operation mode. When any button is pressed
in the Active-off mode, the following message will be displayed:
Dell P2418HZ
No VGA signal from your device.
?
Press any key on the keyboard or move the mouse to wake it up.
the correct input source.
If there is no display, press the monitor button again to select
Activate the computer and the monitor to gain access to the OSD.
NOTE: This monitor is ENERGY STAR-compliant.
NOTE:
Pon: Power consumption of on mode as defined in Energy Star 7.0 version.
ETEC:Total energy consumption in kWh as defined in Energy Star 7.0 version.

About your monitor | 19
Pin assignments
VGA connector
Pin Number 15-pin Side of the Connected Signal Cable
1 Video-Red
2 Video-Green
3 Video-Blue
4 GND
5 Self-test
6 GND-R
7 GND-G
8 GND-B
9 Computer 5V/3.3V
10 GND-sync
11 GND
12 DDC data
13 H-sync
14 V-sync
15 DDC clock

20 | About your monitor
HDMIconnector
Pin Number 19-pin Side of the Connected Signal Cable
1 T.M.D.S. Data 2+
2 T.M.D.S. Data 2 Shield
3 T.M.D.S. Data 2-
4 T.M.D.S. Data 1+
5 T.M.D.S. Data 1 Shield
6 T.M.D.S. Data 1 -
7 T.M.D.S. Data 0+
8 T.M.D.S. Data 0 Shield
9 T.M.D.S. Data 0-
10 T.M.D.S. Clock +
11 T.M.D.S. Clock Shield
12 T.M.D.S. Clock -
13 CEC
14 Reserved (N.C. on device)
15 SCL
16 SDA
17 DDC/CEC Ground
18 +5V Power
19 Hot Plug Detect