Dell EqualLogic PS Series User manual

Dell EqualLogic PS6610 Storage Arrays
Hardware Owner's Manual
Version 1.0
Regulatory Model Series E11J

©Copyright2016DellInc.Allrights reserved.
Dell™ andEqualLogic®are trademarksofDellInc.
Alltrademarksandregisteredtrademarksmentionedhereinarethepropertyoftheirrespectiveowners.
Informationinthisdocumentissubjecttochangewithoutnotice.
ReproductionofthismaterialinanymannerwhatsoeverwithoutthewrittenpermissionofDellis
strictly forbidden.
Published:April 2016
Part Number: l10-6205-EN-R3
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Table of Contents
Preface v
1Basic Storage Array Information 1
About the PS6610 Array 1
PS6610 Features 1
Recommended Tools 6
Hardware Protection 6
Shutting Down and Restarting an Array 6
2Drive Maintenance 9
Supported Drives and Drive Types 9
Drive Installation Guidelines and Restrictions 9
Drive Handling Requirements 9
Drive Maintenance Requirements 10
Array Behavior When aDrive Fails 11
Identifying Failed Drives 11
Interpreting Drive LEDs 11
3Control Module Maintenance 15
Control Module Features 15
Replace aControl Module 21
Replace the MicroSD Card 25
Battery Replacement 27
Shipping Requirements 28
4Maintain Power Supply Units 31
About Power Supplies 31
Identifying Power Supply Failures 31
5Maintain Fan Modules 35
6Advanced Networking Options 37
7Troubleshooting Your Array 39
Safety First—For You and Your Array 39
Determining Service Tag Information 39
Obtaining Component Diagnostics 39
Array Startup Failure 39
Loss of Array Connections 40
Loss of External Connections 40
Power Supply Failure 40
Array Cooling Problems 40
Control Module Failures 41
Faulty Hard Drives 41
Index 43
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PS6610 Hardware Owner's Manual Contents
iv

PS6610 Hardware Owner's Manual Preface
Use the following procedure to register for an EqualLogic customer support account, to log cases via
the web, and to obtain software updates, further documentation, and resources.
1. Visit eqlsupport.dell.com or the Dell support URL specified in information provided with the Dell
product.
2. Select the required service. Click the Contact Us link, or select the Dell support service from the
list of services provided.
3. Choose your preferred method of contacting Dell support, such as email or telephone.
Online Services
You can learn about Dell products and services by visiting dell.com (or the URL specified in any Dell
product information).
Warranty Information
The array warranty is included in the shipping box. For information about registering awarranty, visit
onlineregister.com/dell.
Further Information
For initial setup information, refer to the Installation and Setup Guide for your PS Series array.
Notes, Cautions, and Warnings
• ANOTE symbol indicates important information that helps you make better use of your hardware or
software.
• ACAUTION symbol indicates potential damage to hardware or loss of data if instructions are not
followed.
• AWARNING symbol indicates apotential for property damage, personal injury, or death.
Heavy weight warning. Afully configured PS6610 enclosure weighs up to 131
kg (288 lb). An unpopulated enclosure weighs 64 kg (141 lb). Use appropriate
lifting methods.
High temperature warning. The operating temperature inside the enclosure can
reach up to 60°C (140° F). Take care when opening drawers and removing
carriers.
Elecrical disconnection warning. Indicates that all electrical supply connections
to the enclosure should be disconnected before proceeding.
vi

1Basic Storage Array Information
This chapter includes information about the location and basic operation of the replaceable
components in astorage array, tools and equipment you will need, protecting hardware from
electrostatic discharge, and power on and off operations.
About the PS6610 Array
The PS6610 array is aPS6x10 10GbE class EqualLogic PS Series array that continues the focus by
Dell on industry-standard features and capabilities for the midrange iSCSI SAN market. PS Series
Storage Arrays version 8.0 introduces the PS6610.
PS6610 Features
The PS6610 array is a5U chassis that can be configured with either 42 or 84 drives. Both 2.5-inch
and 3.5-inch drives are supported in either configuration. Features of the PS6610 include:
• Two hot-swappable Type 18 control modules, which contain increased memory (16GB per
controller) and amore powerful processor than previous generation controllers.
• 5U SAS Drive Enclosure
• Ethernet ports:
– Two pairs of 10Gb/s dual-media interfaces (10GBASE-T/SFP+)
– Ability to fall back to 1GB/s interface (10GBASE-T ports only)
• Support for ReadyRails™ II
Front-Panel Features and Indicators
The main features of the front panel are shown in Figure 1and identified in Table 1.The left and
right sides of each drawer on the PS6610 each contain an anti-tamper lock (see Figure 2), arecessed
handle for opening the drawer, and asideplane status indicator (see Figure 3)that monitors the
operation and activity of each sideplane. As you face the front of the chassis, an Enclosure Status
Indicator is located on the left edge that provides status information for the entire array (see Figure
4).
• Table 2describes the sideplane status indicators located on the drawers.
• Table 3describes the enclosure indicator.
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PS6610 Hardware Owner's Manual 1Basic Storage Array Information
Figure 1: Front Panel Features
Table 1: Front Panel Feature Identification
Item Description
1Recessed Handle
2Anti-Tamper Lock
3Sideplane Status Indicator
4Enclosure Status Indicator
Figure 2: Anti-Tamper Locks
Note: The anti-tamper locks require aT20 Torx key (included). To lock drawers, turn the key until
the red arrows point away from the center of the enclosure.
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PS6610 Hardware Owner's Manual 1Basic Storage Array Information
Figure 3: Sideplane Status Indicator
Table 2: Sideplane Status Indicator Description
Item Indicator Description
1Sideplane OK/
Power Good Off —Sideplane card or cable fault
Green —Sideplane card and cable are functional (though a
fault might be indicated by the following LEDs)
2Drawer Fault Amber —Sideplane card fault causing loss of availability or
redundancy
3Logical Fault Amber (steady) —Host indicated drive fault
4Cable Fault Amber —Cable fault
5Activity Bar
Graph Represents the relative amount of drive activity in that sideplane
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PS6610 Hardware Owner's Manual 1Basic Storage Array Information
Figure 4: Enclosure Status Indicator
Table 3: Enclosure Status Indicator Description
Item Indicator
1Enclosure
Status
Indicator
2Input
Switch
3Power
On/Standby
4Module
Fault
5Logical
Status
6Drawer 1
Description
Unit ID Display —Anumerical display whose primary function
is to display the enclosure unit identification number. This display
can be helpful when setting up and maintaining amultiple-
enclosure storage center.
Used to set the Unit ID Display
Off —The enclosure does not have power
Green —The enclosure is on (operational)
Amber —The enclosure is in standby mode (not operational)
Indicates the current health condition of the array:
• Off —No faults
• Amber (blinking) —Warning condition
• Amber (steady) —Critical condition that might be set by
either ahardware fault or aRAID double-fault condition or
similar error. Additionally, an LED might be lit on aPSU,
drawer, DDIC, fan module, or IO module indicating the part at
fault.
Indicates adrive fault. The LED lights up amber when there is a
drive fault of some kind. Afault LED will also be lit on the
offending drive(s) in the system, and the sideplane status indicator
will show alogical fault.
Amber when adrive, cable, or sideplane fault has occurred in
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