Dell DX6004S User manual

Dell DX6004S Systems
Hardware Owner’s
Manual
Regulatory Model: E07S Series
Regulatory Type: E07S002
book.book.book Page 1 Tuesday, September 7, 2010 8:45 PM

Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make better use of
your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of data if
instructions are not followed.
WARNING: A WARNING indicates a potential for property damage, personal
injury, or death.
____________________
Information in this publication is subject to change without notice.
© 2010 Dell Inc. All rights reserved.
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc.
is strictly forbidden.
Trademarks used in this text: Dell™, the DELL logo, and PowerEdge™ are trademarks of Dell Inc.
Microsoft®, Windows®, Windows Server®, and MS-DOS®are either trademarks or registered
trademarks of Microsoft Corporation in the United States and/or other countries.
Other trademarks and trade names may be used in this publication to refer to either the entities claiming
the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and
trade names other than its own.
Regulatory Model: E07S Series
Regulatory Type: E07S002
September 2010 Rev. A00
book.book.book Page 2 Tuesday, September 7, 2010 8:45 PM

Contents 3
Contents
1 About Your System. . . . . . . . . . . . . . . . . . 11
Accessing System Features During Startup. . . . . . . 11
Front-Panel Features and Indicators . . . . . . . . . . 12
LCD Panel Features (Optional). . . . . . . . . . . . . . 14
Home Screen . . . . . . . . . . . . . . . . . . . . 15
Setup Menu. . . . . . . . . . . . . . . . . . . . . 16
View Menu . . . . . . . . . . . . . . . . . . . . . 16
Hard-Drive Status Indicators . . . . . . . . . . . . . . 17
Back-Panel Features and Indicators . . . . . . . . . . 18
Guidelines for Connecting External Devices . . . . . . 19
NIC Indicator Codes . . . . . . . . . . . . . . . . . . . 20
Power Indicator Codes . . . . . . . . . . . . . . . . . 21
LCD Status Messages . . . . . . . . . . . . . . . . . . 22
Solving Problems Described by LCD
Status Messages . . . . . . . . . . . . . . . . . . 34
Removing LCD Status Messages . . . . . . . . . . 34
System Messages . . . . . . . . . . . . . . . . . . . . 35
Warning Messages . . . . . . . . . . . . . . . . . . . 48
Diagnostics Messages . . . . . . . . . . . . . . . . . 48
Alert Messages . . . . . . . . . . . . . . . . . . . . . 48
book.book.book Page 3 Tuesday, September 7, 2010 8:45 PM

4Contents
Other Information You May Need . . . . . . . . . . . . 49
2 Using the System Setup Program and
UEFI Boot Manager . . . . . . . . . . . . . . . . . 51
Choosing the System Boot Mode . . . . . . . . . . . . 51
Entering the System Setup Program . . . . . . . . . . . 52
Responding to Error Messages. . . . . . . . . . . 52
Using the System Setup Program
Navigation Keys . . . . . . . . . . . . . . . . . . . 52
System Setup Options . . . . . . . . . . . . . . . . . . 53
Main Screen . . . . . . . . . . . . . . . . . . . . 53
Memory Settings Screen . . . . . . . . . . . . . . 55
Processor Settings Screen . . . . . . . . . . . . . 55
SATA Settings Screen. . . . . . . . . . . . . . . . 56
Boot Settings Screen . . . . . . . . . . . . . . . . 57
Integrated Devices Screen . . . . . . . . . . . . . 57
PCI IRQ Assignments Screen . . . . . . . . . . . . 58
Serial Communication Screen . . . . . . . . . . . 58
Power Management Screen . . . . . . . . . . . . 60
System Security Screen . . . . . . . . . . . . . . 61
Exit Screen . . . . . . . . . . . . . . . . . . . . . 63
Entering the UEFI Boot Manager. . . . . . . . . . . . . 63
Using the UEFI Boot Manager
Navigation Keys . . . . . . . . . . . . . . . . . . . 64
UEFI Boot Manager Screen. . . . . . . . . . . . . 64
UEFI Boot Settings Screen . . . . . . . . . . . . . 65
System Utilities Screen . . . . . . . . . . . . . . . 65
System and Setup Password Features. . . . . . . . . . 65
Using the System Password . . . . . . . . . . . . 66
Using the Setup Password . . . . . . . . . . . . . 68
book.book.book Page 4 Tuesday, September 7, 2010 8:45 PM

Contents 5
Embedded System Management . . . . . . . . . . . . 69
Baseboard Management Controller Configuration . . . . 70
Entering the BMC Setup Module . . . . . . . . . . 70
iDRAC Configuration Utility . . . . . . . . . . . . . . . 71
Entering the iDRAC Configuration Utility . . . . . . 71
3 Installing System Components . . . . . . . . 73
Recommended Tools. . . . . . . . . . . . . . . . . . . 73
Inside the System . . . . . . . . . . . . . . . . . . . . 73
Front Bezel (Optional) . . . . . . . . . . . . . . . . . . 75
Removing the Front Bezel . . . . . . . . . . . . . 75
Installing the Front Bezel . . . . . . . . . . . . . . 75
Opening and Closing the System . . . . . . . . . . . . 76
Opening the System . . . . . . . . . . . . . . . . 76
Closing the System . . . . . . . . . . . . . . . . . 77
Optical Drive (Optional) . . . . . . . . . . . . . . . . . 78
Removing an Optical Drive . . . . . . . . . . . . . 78
Installing an Optical Drive . . . . . . . . . . . . . 80
Hard Drives. . . . . . . . . . . . . . . . . . . . . . . . 81
Removing a Hard-Drive Blank . . . . . . . . . . . 81
Installing a Hard-Drive Blank. . . . . . . . . . . . 82
Removing a Hard-Drive Carrier. . . . . . . . . . . 82
Installing a Hard-Drive Carrier . . . . . . . . . . . 84
Removing a Hard Drive From a
Hard-Drive Carrier . . . . . . . . . . . . . . . . . 84
Installing a Hard Drive Into a
Hard-Drive Carrier . . . . . . . . . . . . . . . . . 85
book.book.book Page 5 Tuesday, September 7, 2010 8:45 PM

6Contents
Expansion Card. . . . . . . . . . . . . . . . . . . . . . 86
Expansion Card Installation Guidelines. . . . . . . 86
Removing an Expansion Card. . . . . . . . . . . . 88
Installing an Expansion Card . . . . . . . . . . . . 89
Expansion-Card Riser . . . . . . . . . . . . . . . . . . 91
Removing an Expansion-Card Riser . . . . . . . . 91
Installing an Expansion-Card Riser . . . . . . . . . 93
Cooling Shroud . . . . . . . . . . . . . . . . . . . . . . 93
Removing the Cooling Shroud . . . . . . . . . . . 93
Installing the Cooling Shroud . . . . . . . . . . . . 95
Integrated Storage Controller Card . . . . . . . . . . . 95
Removing the Integrated Storage
Controller Card . . . . . . . . . . . . . . . . . . . 95
Installing the Integrated Storage
Controller Card . . . . . . . . . . . . . . . . . . . 97
System Memory . . . . . . . . . . . . . . . . . . . . . 97
General Memory Module
Installation Guidelines . . . . . . . . . . . . . . . 98
Mode-Specific Guidelines . . . . . . . . . . . . . 98
Installing Memory Modules. . . . . . . . . . . . 101
Removing Memory Modules . . . . . . . . . . . 103
Cooling Fans . . . . . . . . . . . . . . . . . . . . . . 104
Removing a Cooling Fan . . . . . . . . . . . . . 104
Installing a Cooling Fan . . . . . . . . . . . . . . 105
iDRAC6 Express Card . . . . . . . . . . . . . . . . . 106
Installing an iDRAC6 Express Card . . . . . . . . 106
Removing an iDRAC6 Express Card. . . . . . . . 108
iDRAC6 Enterprise Card (Optional) . . . . . . . . . . 109
Installing an iDRAC6 Enterprise Card. . . . . . . 109
book.book.book Page 6 Tuesday, September 7, 2010 8:45 PM

Contents 7
Removing an iDRAC6 Enterprise Card . . . . . . . 111
VFlash Media (Optional) . . . . . . . . . . . . . . . . . 112
Installing a VFlash Media Card . . . . . . . . . . . 112
Removing a VFlash Media Card . . . . . . . . . . 112
Processor . . . . . . . . . . . . . . . . . . . . . . . . 112
Removing a Processor . . . . . . . . . . . . . . . 112
Installing a Processor . . . . . . . . . . . . . . . 116
Power Supplies . . . . . . . . . . . . . . . . . . . . . 117
Removing a Redundant Power Supply . . . . . . . 117
Installing a Redundant Power Supply . . . . . . . 119
Removing the Power Supply Blank. . . . . . . . . 119
Installing the Power Supply Blank . . . . . . . . . 120
Removing a Non-Redundant Power Supply . . . . 120
Installing a Non-Redundant Power Supply. . . . . 122
System Battery . . . . . . . . . . . . . . . . . . . . . . 122
Replacing the System Battery . . . . . . . . . . . 122
Control Panel Assembly . . . . . . . . . . . . . . . . . 124
Removing the Control Panel Board Assembly
and the Control Panel Display Module . . . . . . . 124
Installing the Control Panel Board Assembly
and the Control Panel Display Module . . . . . . . 126
SAS Backplane . . . . . . . . . . . . . . . . . . . . . 126
Removing the SAS Backplane . . . . . . . . . . . 126
Installing the SAS Backplane . . . . . . . . . . . 129
Power Distribution Board . . . . . . . . . . . . . . . . 130
Removing the Power Distribution Board . . . . . . 130
Installing the Power Distribution Board . . . . . . 132
System Board . . . . . . . . . . . . . . . . . . . . . . 133
Removing the System Board . . . . . . . . . . . . 133
book.book.book Page 7 Tuesday, September 7, 2010 8:45 PM

8Contents
Installing the System Board. . . . . . . . . . . . 135
4 Troubleshooting Your System . . . . . . . . 137
Safety First—For You and Your System . . . . . . . . 137
Troubleshooting System Startup Failure. . . . . . . . 137
Troubleshooting External Connections . . . . . . . . 137
Troubleshooting the Video Subsystem. . . . . . . . . 138
Troubleshooting a USB Device . . . . . . . . . . . . 138
Troubleshooting a Serial I/O Device. . . . . . . . . . 139
Troubleshooting a NIC . . . . . . . . . . . . . . . . . 139
Troubleshooting a Wet System. . . . . . . . . . . . . 140
Troubleshooting a Damaged System. . . . . . . . . . 141
Troubleshooting the System Battery . . . . . . . . . . 142
Troubleshooting Power Supply . . . . . . . . . . . . 143
Troubleshooting System Cooling Problems . . . . . . 143
Troubleshooting a Fan . . . . . . . . . . . . . . . . . 144
Troubleshooting System Memory . . . . . . . . . . . 145
Troubleshooting an Optical Drive . . . . . . . . . . . 147
Troubleshooting a Tape Backup Unit . . . . . . . . . 148
Troubleshooting a Hard Drive . . . . . . . . . . . . . 149
Troubleshooting an Expansion Card . . . . . . . . . . 149
Troubleshooting the Processor . . . . . . . . . . . . 150
book.book.book Page 8 Tuesday, September 7, 2010 8:45 PM

Contents 9
5 Running the System Diagnostics . . . . . . 153
Using Online Diagnostics . . . . . . . . . . . . . . . . 153
Embedded System Diagnostics Features . . . . . . . . 153
When to Use the Embedded System Diagnostics . . . . . 154
Running the Embedded System Diagnostics . . . . . . 154
System Diagnostics Testing Options . . . . . . . . . . 154
Using the Custom Test Options . . . . . . . . . . . . . 155
Selecting Devices for Testing . . . . . . . . . . . 155
Selecting Diagnostics Options . . . . . . . . . . . 155
Viewing Information and Results . . . . . . . . . . 155
6 Jumpers and Connectors . . . . . . . . . . . 157
System Board Jumpers . . . . . . . . . . . . . . . . . 157
System Board Connectors . . . . . . . . . . . . . . . . 158
Disabling a Forgotten Password . . . . . . . . . . . . 160
7 Getting Help. . . . . . . . . . . . . . . . . . . . . . 161
Contacting Dell . . . . . . . . . . . . . . . . . . . . . 161
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
book.book.book Page 9 Tuesday, September 7, 2010 8:45 PM

10 Contents
book.book.book Page 10 Tuesday, September 7, 2010 8:45 PM