Dell EMC VxFlex Ready Node 14G Installation instructions

Maintenance
Dell EMC VxFlex Ready Node 14G
Server Inspection Guide
P/N 302-004-342
REV 03
June 2018
lPreface...................................................................................................................2
lIntroduction............................................................................................................ 3
lHardware installation checklist............................................................................... 4
lPrerequisites.......................................................................................................... 5
lVerify the status of the system hardware, storage controller, and disks.................6

Preface
As part of an effort to improve its product lines, Dell EMC periodically releases
revisions of its software and hardware. Therefore, some functions described in this
document might not be supported by all versions of the software or hardware
currently in use. The product release notes provide the most up-to-date information
on product features.
Contact your Dell EMC technical support professional if a product does not function
properly or does not function as described in this document.
Note
This document was accurate at publication time. Go to Dell EMC Online Support
(https://support.emc.com) to ensure that you are using the latest version of this
document.
Previous versions of Dell EMC VxFlex OS were marketed under the name Dell EMC
ScaleIO.
Similarly, previous versions of Dell EMC VxFlex Ready Node were marketed under the
name Dell EMC ScaleIO Ready Node.
References to the old names in the product, documentation, or software, etc. will
change over time.
Note
Software and technical aspects apply equally, regardless of the branding of the
product.
Related documentation
The release notes for your version includes the latest information for your product.
The following Dell EMC publication sets provide information about your VxFlex OS or
VxFlex Ready Node product:
lVxFlex OS software (downloadable as VxFlex OS Software <version>
Documentation set)
lVxFlex Ready Node with AMS (downloadable as VxFlex Ready Node with AMS
Documentation set)
lVxFlex Ready Node no AMS (downloadable as VxFlex Ready Node no AMS
Documentation set)
lVxRack Node 100 Series (downloadable as VxRack Node 100 Series
Documentation set)
You can download the release notes, the document sets, and other related
documentation from Dell EMC Online Support.
Typographical conventions
Dell EMC uses the following type style conventions in this document:
Bold Used for names of interface elements, such as names of windows,
dialog boxes, buttons, fields, tab names, key names, and menu paths
(what the user specifically selects or clicks)
Italic Used for full titles of publications referenced in text
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Monospace Used for:
lSystem code
lSystem output, such as an error message or script
lPathnames, filenames, prompts, and syntax
lCommands and options
Monospace italic Used for variables
Monospace bold Used for user input
[ ] Square brackets enclose optional values
| Vertical bar indicates alternate selections - the bar means “or”
{ } Braces enclose content that the user must specify, such as x or y or
z
... Ellipses indicate nonessential information omitted from the example
Where to get help
Dell EMC support, product, and licensing information can be obtained as follows:
Product information
For documentation, release notes, software updates, or information about Dell
EMC products, go to Dell EMC Online Support at https://support.emc.com.
Technical support
Go to Dell EMC Online Support and click Service Center. You will see several
options for contacting Dell EMC Technical Support. Note that to open a service
request, you must have a valid support agreement. Contact your Dell EMC sales
representative for details about obtaining a valid support agreement or with
questions about your account.
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[email protected].
Introduction
This document provides an overview of the inspection process for VxFlex Ready Node
servers.
When the node is powered on, the front panel blue LED should light up and be steady.
In addition, neither the power supplies nor drives should have any amber LEDs lit.
If the front panel LEDs are either blinking or colored amber, or if the drives light up an
amber LED, use the information in the following sections to check the nodes. The
sensor information and the Event log information are available via the BMC. You can
access the information on the drives from the PERCCLI utility.
Before you begin, ensure that you know the IP address of the BMC (iDRAC) port on
the server.
Perform the following steps to inspect a server:
lCheck the hardware installation.
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Introduction 3

lCheck the sensors.
lEnable the disk utility.
lVerify the drive status.
lPrepare the hardware for failure analysis, if necessary.
Hardware installation checklist
This section includes a hardware checklist to be used by the CE.
It is the CE's responsibility to complete this checklist.
Customer Name: CE Name:
Customer Location:
Installation Type: ☐New Installation
☐Add-On
☐Revisit
☐Other (specify) ___________________
Install Start Date: Install End Date:
VxFlex OS Hardware Info
VxFlex OS Node Type Check all that apply:
☐1U1N Qty:
☐2U1N Qty:
☐Mgmt. Server
Network Equipment: ☐Mgmt Switch Qty:
☐Data Switch Qty:
☐Mgmt. Server
Packaging Issues:
Item Observation Notes
Missing rails/screws/docs
Physical damage to node
Physical damage to switch
Other
Hardware Checks (prior to powering on the server)
Item Observation Notes
Server/node can move freely
on rails
PSU seated (reseat if loose)
Power-cords secured with
retaining clips
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Drives seated (do *NOT* pull
drives yet)
Bezels installed if available
Rack stable and castor wheels
locked
Network cables labelled and
clicked-in
Hardware checks: (post power-up)
Item Observation Notes
Server responds to power-
button
All PSUs power-on
Rear fan-spin (feel air-flow)
PSU has no amber LED on
Server has no amber LED on
HDD/SSD has no amber LED
on (reseat and reset the
server)
Attach KVM, reset/power-
cycle server and note down
error displayed, if any are
shown. Open SRs for errors.
Other issues:
Briefly list any hardware issues identified ( list any cases/SRs opened):
Prerequisites
Prerequisites for inspecting a server in the VxFlex Ready Node environment are as
follows:
General prerequisites
lEnsure that you know the IP address range, subnet, and gateway IP addresses for
the BMC (iDRAC) port for all servers.
lTo connect via a service PC or laptop computer using SSH/RDP, ensure that the
computer has a functional network port and an available IP address (and subnet
and gateway) on the management network.
lFor console operations (KVM access), ensure that you have either a VGA tool kit
to allow console connection from a laptop computer to a server, or a computer
screen and keyboard connection to the rack.
Java requirements
Use Required version
VxFlex OS GUI Java 1.8 latest update
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Prerequisites 5

Use Required version
BMC (iDRAC) management client (Java
console)
Java 1.7 latest update
In your Internet browser, ensure that pop-ups are enabled (or enabled just for the
Java console features).
Internet browsers
The following internet browsers are supported:
lFirefox 30 or higher
lInternet Explorer 8 or higher
lGoogle Chrome
Verify the status of the system hardware, storage
controller, and disks
Verify the status of the system hardware, storage controller, and disks on a VxFlex
Ready Node server.
Before you begin
Ensure that you know:
lThe IP address of the BMC (iDRAC) port
lThe username and password for the BMC (iDRAC) portal (default username and
password are root and password)
Procedure
1. From a browser, go to http://
<BMC/iDRAC_IP_address> .
2. In the DELL Console Login window, type the user name and password, and
then click Login.
The Dashboard displays the high-level status of all hardware devices in the
System Health pane.
In an ideal scenario, all hardware sensors are green.
3. Navigate to Maintenance > System event log.
The System Event Log pane is displayed with color-coded severity levels.
4. Check whether the System Event Log displays either of the following RAID
controller errors:
lThe PERC1 battery has failed
lIntegrated RAID Controller 1 is unable to recover cached
data from the Battery Backup Unit (BBU).
If either of these alerts appears in the system event log, it is possible that the
RAID storage controller has failed and requires replacement. Refer to the
VxFlex
Ready Node v 2.x Integrated Storage Controller Card Replace FRU Guide . In order
to avoid data loss or data integrity issues, ensure that you follow the special
procedure for preparing the server for part replacement when RAID controller
errors occur.
5. Check whether either of the following errors occurs for a physical disk:
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lThe rebuild of Disk 0 in Backplane 1 of Integrated RAID
Controller 1 failed due to errors on the source physical
disk.
lA block on Disk 0 in Backplane 1 of Integrated RAID
Controller 1 was punctured by the controller.
If either of these alerts appears in the system event log, one of the disks on the
SDS may have failed and requires replacement. Refer to the relevant
VxFlex
Ready Node v2.x Disk Replace FRU Guide . In order to avoid data loss or data
integrity issues, follow any additional instructions for replacing a disk when
either of these errors occurs.
6. Ensure that any power supply- and fan-related events in the event log are non-
repetitive. Repetitive events may be due to the intermittent nature of faults,
such as poor physical connections.
For repetitive events, it is recommended that you remove the relevant hardware
module and replace it in its socket.
7. In the navigation pane, select Storage > Overview > Controller.
A table displays the controller-related information, with the controller type in
the Name column. For example:
lESXi: PERC H740P Mini (Embedded)
lLinux: PERC H740P Mini (Embedded)
lWindows: PERC H740P Adapter (PCI Slot 4)
8. In the navigation pane, select Storage > Physical Disks.
A table displays information regarding the physical disks, and an option to
Blink/Unblink the selected disk.
9. Verify that no disk is in failed state.
If any of the disks is failed, refer to the relevant Disk Replace FRU.
10. In the navigation pane, select System.
11. In the Inventory pane, verify that the server drivers and firmware in the
Firmware Inventory list match the required versions, as published in the
ScaleIO Ready Node Driver and Firmware Matrix.
If the driver and firmware versions do not match the matrix, you must update
them. See "Updating the BIOS, firmware and settings" in the
VxFlex Ready Node
Hardware Configuration and Operating System Installation Guide for the relevant
operating system.
Server Inspection Guide
Verify the status of the system hardware, storage controller, and disks 7

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Published June 2018
Dell believes the information in this publication is accurate as of its publication date. The information is subject to change without notice.
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Published in the USA.
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