Dell EMC PowerEdge R750xs 60KKP Manual

Dell EMC PowerEdge R750xs
Installation and Service Manual
Part Number: E75S Series
Regulatory Type: E75S001
August 2022
Rev. A03
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Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid
the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
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subsidiaries. Other trademarks may be trademarks of their respective owners.

Chapter 1: About this document.................................................................................................... 7
Chapter 2: PowerEdge R750xs system overview............................................................................8
Front view of the system...................................................................................................................................................8
Left control panel view................................................................................................................................................11
Right control panel view.............................................................................................................................................12
Rear view of the system.................................................................................................................................................. 12
Inside the system .............................................................................................................................................................. 14
System information label..................................................................................................................................................15
Rail sizing and rack compatibility matrix.......................................................................................................................18
Locating the Express Service Code and Service Tag............................................................................................... 19
Chapter 3: Initial system setup and configuration........................................................................20
Setting up the system......................................................................................................................................................20
iDRAC configuration......................................................................................................................................................... 20
Options to set up iDRAC IP address.......................................................................................................................20
Options to log in to iDRAC.........................................................................................................................................21
Resources to install operating system......................................................................................................................... 22
Options to download firmware ................................................................................................................................22
Options to download and install OS drivers .........................................................................................................23
Downloading drivers and firmware.......................................................................................................................... 23
Chapter 4: Minimum to POST and system management configuration validation......................... 24
Minimum configuration to POST ..................................................................................................................................24
Configuration validation................................................................................................................................................... 24
Error messages............................................................................................................................................................ 25
Chapter 5: Installing and removing system components.............................................................. 26
Safety instructions............................................................................................................................................................26
Before working inside your system............................................................................................................................... 27
After working inside your system.................................................................................................................................. 27
Recommended tools......................................................................................................................................................... 27
Optional front bezel.......................................................................................................................................................... 28
Removing the front bezel..........................................................................................................................................28
Installing the front bezel............................................................................................................................................ 29
System cover..................................................................................................................................................................... 30
Removing the system cover..................................................................................................................................... 30
Installing the system cover........................................................................................................................................ 31
Drive backplane cover......................................................................................................................................................32
Removing the drive backplane cover......................................................................................................................32
Installing the drive backplane cover........................................................................................................................33
Optional optical drive........................................................................................................................................................34
Removing the optical disk drive............................................................................................................................... 34
Installing the optical disk drive................................................................................................................................. 35
Contents
Contents 3

Air shroud............................................................................................................................................................................ 37
Removing the air shroud............................................................................................................................................ 37
Installing the air shroud.............................................................................................................................................. 37
Cooling fans........................................................................................................................................................................ 38
Removing a cooling fan..............................................................................................................................................38
Installing a cooling fan................................................................................................................................................ 39
Removing the cooling fan cage................................................................................................................................40
Installing the cooling fan cage...................................................................................................................................41
Removing the cooling fan cage board.................................................................................................................... 42
Installing the cooling fan cage board...................................................................................................................... 43
Side wall brackets............................................................................................................................................................. 44
Removing the side wall bracket............................................................................................................................... 44
Installing the side wall bracket................................................................................................................................. 45
Intrusion switch module...................................................................................................................................................46
Removing the intrusion switch module.................................................................................................................. 46
Installing the intrusion switch................................................................................................................................... 47
Optional serial COM port.................................................................................................................................................48
Removing the optional serial COM port.................................................................................................................48
Installing the optional serial COM port ..................................................................................................................49
Drives................................................................................................................................................................................... 50
Removing a drive blank..............................................................................................................................................50
Installing a drive blank................................................................................................................................................. 51
Removing the drive carrier........................................................................................................................................ 51
Installing the drive carrier..........................................................................................................................................52
Removing the drive from the drive carrier............................................................................................................53
Installing the drive into the drive carrier................................................................................................................54
Drive backplane................................................................................................................................................................. 55
Drive backplane............................................................................................................................................................55
Removing the drive backplane ................................................................................................................................ 57
Installing the drive backplane................................................................................................................................... 58
Cable routing...................................................................................................................................................................... 59
System memory.................................................................................................................................................................69
System memory guidelines........................................................................................................................................69
General memory module installation guidelines....................................................................................................70
Removing a memory module......................................................................................................................................71
Installing a memory module....................................................................................................................................... 72
Processor and heat sink module.................................................................................................................................... 73
Removing the processor and heat sink module....................................................................................................73
Removing the processor............................................................................................................................................ 75
Installing the processor.............................................................................................................................................. 77
Installing the processor heat sink module............................................................................................................. 80
Expansion cards and expansion card risers.................................................................................................................82
Expansion card installation guidelines.....................................................................................................................83
Removing the expansion card risers........................................................................................................................91
Installing the expansion card risers......................................................................................................................... 93
Removing expansion card from the expansion card riser..................................................................................94
Installing an expansion card into the expansion card riser................................................................................ 96
Optional IDSDM module...................................................................................................................................................98
Removing the IDSDM module.................................................................................................................................. 98
Installing the IDSDM module.....................................................................................................................................99
4Contents

MicroSD card....................................................................................................................................................................100
Removing the MicroSD card...................................................................................................................................100
Installing the MicroSD card...................................................................................................................................... 101
Optional BOSS S2 card.................................................................................................................................................. 102
Removing the BOSS S2 card.................................................................................................................................. 102
Installing the BOSS S2 controller card................................................................................................................. 105
PERC.................................................................................................................................................................................. 108
Removing the adapter PERC.................................................................................................................................. 108
Installing the adapter PERC.................................................................................................................................... 109
Removing the rear mounting front PERC module.............................................................................................. 110
Installing the rear mounting front PERC module................................................................................................. 111
Removing the front mounting front PERC module............................................................................................ 112
Installing the front mounting front PERC module.............................................................................................. 113
Rear drive module.............................................................................................................................................................114
Removing the rear drive module.............................................................................................................................114
Installing the rear drive module............................................................................................................................... 115
Optional OCP card........................................................................................................................................................... 116
Removing the OCP shroud.......................................................................................................................................116
Installing the OCP shroud......................................................................................................................................... 117
Removing the OCP card........................................................................................................................................... 118
Installing the OCP card............................................................................................................................................. 119
System battery ................................................................................................................................................................120
Replacing the system battery................................................................................................................................. 120
Optional internal USB card............................................................................................................................................ 122
Removing the internal USB key..............................................................................................................................122
Installing the internal USB key................................................................................................................................ 123
Power supply unit............................................................................................................................................................ 123
Hot spare feature.......................................................................................................................................................123
Removing a power supply unit blank.....................................................................................................................124
Installing a power supply unit blank....................................................................................................................... 124
Removing a power supply unit................................................................................................................................125
Installing a power supply unit..................................................................................................................................126
Power interposer board..................................................................................................................................................127
Removing the power interposer board................................................................................................................. 127
Installing the power interposer board................................................................................................................... 127
System board....................................................................................................................................................................128
Removing the system board....................................................................................................................................128
Installing the system board......................................................................................................................................129
Trusted Platform Module................................................................................................................................................131
Upgrading the Trusted Platform Module.............................................................................................................. 131
Initializing TPM for users......................................................................................................................................... 132
Initializing the TPM 1.2 for users............................................................................................................................132
Initializing the TPM 2.0 for users........................................................................................................................... 132
Control panel.....................................................................................................................................................................133
Removing the left control panel............................................................................................................................. 133
Installing the left control panel............................................................................................................................... 134
Removing the right control panel...........................................................................................................................134
Installing the right control panel.............................................................................................................................135
Chapter 6: Jumpers and connectors........................................................................................... 137
Contents 5

System board connectors..............................................................................................................................................137
System board jumper settings......................................................................................................................................139
Disabling a forgotten password....................................................................................................................................139
Chapter 7: System diagnostics and indicator codes.................................................................... 141
Status LED indicators......................................................................................................................................................141
System health and system ID indicator codes.......................................................................................................... 142
iDRAC Quick Sync 2 indicator codes.......................................................................................................................... 143
iDRAC Direct LED indicator codes.............................................................................................................................. 143
LCD panel.......................................................................................................................................................................... 144
Viewing Home screen............................................................................................................................................... 145
Setup menu................................................................................................................................................................. 145
View menu................................................................................................................................................................... 145
NIC indicator codes.........................................................................................................................................................146
Power supply unit indicator codes...............................................................................................................................146
Drive indicator codes...................................................................................................................................................... 148
Using system diagnostics.............................................................................................................................................. 149
Dell Embedded System Diagnostics...................................................................................................................... 149
Chapter 8: Getting help.............................................................................................................. 151
Recycling or End-of-Life service information............................................................................................................151
Contacting Dell Technologies........................................................................................................................................ 151
Accessing system information by using QRL.............................................................................................................151
Quick Resource Locator for PowerEdge R750xs system................................................................................ 152
Receiving automated support with SupportAssist .................................................................................................152
Chapter 9: Documentation resources......................................................................................... 153
6Contents

About this document
This document provides an overview about the system, information about installing and replacing components, diagnostic tools,
and guidelines to be followed while installing certain components.
1
About this document 7

PowerEdge R750xs system overview
The PowerEdge R750xs system 2S, 2U system that supports:
●Up to two 3rd Generation Intel Xeon Scalable processors with up to 32 cores per processor.
●16 DDR4 DIMM slot
●Two AC or DC power supply units
●16 x 2.5-inch SAS/ SATA + 8 x 2.5-inch NVMe drives.
●16 x 2.5-inch SAS/ SATA drives.
●12 x 3.5-inch SAS/ SATA + 2 x 2.5-inch SAS/ SATA or NVMe rear drives.
●8 x 2.5-inch SAS/ SATA drives.
●8 x 2.5-inch NVMe drives.
●8 x 3.5-inch SAS/ SATA drives.
NOTE: For more information about how to hot swap NVMe PCIe SSD U.2 device, see the Dell Express Flash NVMe
PCIe SSD User's Guide at https://www.dell.com/support > Browse all Products > Data Center Infrastructure >
Storage Adapters & Controllers > Dell PowerEdge Express Flash NVMe PCIe SSD > Documentation > Manuals
and Documents.
NOTE: All instances of SAS, SATA and NVMe drives are referred to as drives in this document, unless specified otherwise.
NOTE: For more information, see the Dell EMCPowerEdgeR750xs Technical Specifications on the product documentation
page.
Topics:
•Front view of the system
•Rear view of the system
•Inside the system
•System information label
•Rail sizing and rack compatibility matrix
•Locating the Express Service Code and Service Tag
Front view of the system
Figure 1. Front view of 16 x 2.5-inch SAS/SATA + 8 x 2.5-inch NVMe drive system
2
8 PowerEdge R750xs system overview

Figure 2. Front view of 12 x 3.5-inch SAS/SATA drive system
Figure 3. Front view of 16 x 2.5-inch SAS/SATA drive system
Figure 4. Front view of 8 x 2.5-inch NVMe drive system
Table 1. Features available on the front of the system
Item Ports, panels, and
slots
Icon Description
1 Left control panel N/A Contains the system health, system ID, status LED and the
iDRAC Quick Sync 2 (wireless) indicator.
NOTE: The iDRAC Quick Sync 2 indicator is available only
on certain configurations.
●Status LED: Enables you to identify any failed hardware
components. There are up to five status LEDs and an overall
system health LED (Chassis health and system ID) bar. For
more information, see the Status LED indicators section.
●Quick Sync 2 (wireless): Indicates a Quick Sync enabled
system. The Quick Sync feature is optional. This feature
allows management of the system by using mobile devices
called as OpenManage Mobile (OMM) feature. Using iDRAC
Quick Sync 2 with OpenManage Mobile (OMM) aggregates
hardware or firmware inventory and various system level
PowerEdge R750xs system overview 9

Table 1. Features available on the front of the system (continued)
Item Ports, panels, and
slots
Icon Description
diagnostic and error information that can be used in
troubleshooting the system. For more information, see the
Integrated Dell Remote Access Controller User's Guide
available at https://www.dell.com/idracmanuals
2 Drive N/A Enables you to install drives that are supported on your system.
3 Right control panel and
VGA port
Contains the power button, USB port, iDRAC Direct micro port,
and the iDRAC Direct status LED. VGA port enables you to
connect a display device to the system.
4 Information tag N/A The Information tag is a slide-out label panel that contains
system information such as Service Tag, NIC, MAC address,
and so on. If you have opted for the secure default access
to iDRAC, the Information tag also contains the iDRAC secure
default password.
Figure 5. Front view of the 8 x 3.5-inch drive system
Table 2. Features available on the front of the system
Item Ports, panels, and
slots
Icon Description
1 Left control panel N/A Contains the system health, system ID, status LED and the
iDRAC Quick Sync 2 (wireless) indicator.
NOTE: The iDRAC Quick Sync 2 indicator is available only
on certain configurations.
●Status LED: Enables you to identify any failed hardware
components. There are up to five status LEDs and an overall
system health LED (Chassis health and system ID) bar. For
more information, see the Status LED indicators section.
●Quick Sync 2 (wireless): Indicates a Quick Sync enabled
system. The Quick Sync feature is optional. This feature
allows management of the system by using mobile devices
called as OpenManage Mobile (OMM) feature. Using iDRAC
Quick Sync 2 with OpenManage Mobile (OMM) aggregates
hardware or firmware inventory and various system level
diagnostic and error information that can be used in
troubleshooting the system. For more information, see the
Integrated Dell Remote Access Controller User's Guide
available at https://www.dell.com/idracmanuals
2 Optical drive blank N/A For the 8 x 3.5-inch drive system, a optical drive bay blank is
installed.
3 Drive N/A Enables you to install drives that are supported on your system.
10 PowerEdge R750xs system overview

Table 2. Features available on the front of the system (continued)
Item Ports, panels, and
slots
Icon Description
4 Right control panel and
VGA port
Contains the power button, USB port, iDRAC Direct micro port,
and the iDRAC Direct status LED. VGA port enables you to
connect a display device to the system.
5 Information tag N/A The Information tag is a slide-out label panel that contains
system information such as Service Tag, NIC, MAC address,
and so on. If you have opted for the secure default access
to iDRAC, the Information tag also contains the iDRAC secure
default password.
NOTE: For more information, see the Dell EMCPowerEdgeR750xs Technical Specifications on the product documentation
page.
Left control panel view
Figure 6. Left control panel with optional iDRAC Quick Sync 2.0 indicator
Table 3. Left control panel
Item Indicator, button, or
connector
Icon Description
1 Status LED indicators NA Indicates the status of the system. For more information, see the
Status LED indicators section.
2 System health and system
ID indicator
Indicates the status of the system. For more information, see the
System health and system ID indicator codes section.
3 iDRAC Quick Sync
2 wireless indicator
(optional)
Indicates if the iDRAC Quick Sync 2 wireless option is activated. The
Quick Sync 2 feature allows management of the system using mobile
devices. This feature aggregates hardware/firmware inventory and
various system level diagnostic/error information that can be used in
troubleshooting the system. You can access system inventory, Dell
Lifecycle Controller logs or system logs, system health status, and
also configure iDRAC, BIOS, and networking parameters. You can also
launch the virtual Keyboard, Video, and Mouse (KVM) viewer and
virtual Kernel-based Virtual Machine (KVM), on a supported mobile
device. For more information, see the Integrated Dell Remote Access
Controller User's Guide at www.dell.com/poweredgemanuals
NOTE: For more information about the indicator codes, see the System diagnostics and indicator codes section.
PowerEdge R750xs system overview 11

Right control panel view
Figure 7. Right control panel
Table 4. Right control panel
Item Indicator or button Icon Description
1 Power button Indicates if the system is powered on or off. Press the power button to
manually power on or off the system.
NOTE: Press the power button to gracefully shut down an ACPI-
compliant operating system.
2USB 2.0-compliant port The USB port is a 4-pin connector and 2.0-compliant. This port enables
you to connect USB devices to the system.
3iDRAC Direct LED
indicator
N/A The iDRAC Direct LED indicator lights up to indicate that the iDRAC Direct
port is actively connected to a device.
4iDRAC Direct port (Micro-
AB USB)
The iDRAC Direct port (Micro-AB USB) enables you to access the iDRAC
direct Micro-AB USB features. For more information, see the https://
www.dell.com/idracmanuals.
NOTE: You can configure iDRAC Direct by using a USB to micro USB
(type AB) cable, which you can connect to your laptop or tablet. Cable
length should not exceed 3 feet (0.91 meters). Performance could be
affected by cable quality.
NOTE: For more information, see the Dell EMCPowerEdgeR750xs Technical Specifications on the product documentation
page.
Rear view of the system
Figure 8. Rear view of the system
12 PowerEdge R750xs system overview

Table 5. Rear view of the system
Item Ports, panels, or slots Icon Description
1 PCIe expansion card slot 1 Enables you to connect PCI Express expansion cards.
2 PCIe expansion card slot
2
Enables you to connect PCI Express expansion cards.
3 Expansion card riser with
slot 3 and 4.
Enables you to connect PCI Express expansion card risers.
4 PCIe expansion card slot
5
Enables you to connect PCI Express expansion cards.
5System identification
button
Press the system ID button:
●To locate a particular system within a rack.
●To turn the system ID on or off.
To reset iDRAC, press and hold the button for more than 16
seconds.
NOTE:
●To reset iDRAC using system ID, ensure that the system ID
button is enabled in the iDRAC setup.
●If the system stops responding during POST, press and hold
the system ID button (for more than 5 seconds) to enter
the BIOS progress mode.
6 PCIe expansion card slot
6
Enables you to connect PCI Express expansion cards.
7BOSS-S2 card module N/A Enables you to connect BOSS card.
8Rear drive module N/A Enables you to install two rear NVMe or SAS/SATA drives.
9Power supply unit (PSU
2)
Indicates the PSU.
10 Power supply unit (PSU 1) Indicates the PSU.
11 VGA port Enables you to connect a display device to the system.
12 Optional OCP N/A This port supports OCP 3.0. The NIC ports are integrated on the
OCP card which is connected to the system board.
13 USB 3.0 port This port is USB 3.0-compliant.
14 USB 2.0 port This port is USB 2.0-compliant.
15 iDRAC dedicated port Enables you to remotely access iDRAC. For more information, see
the iDRAC User's Guide at www.dell.com/poweredgemanuals
16 Ethernet ports The Ethernet ports that are integrated on the system board
provide network connectivity. These NIC ports can also be shared
with iDRAC when iDRAC network settings is set to shared mode.
NOTE: For more information, see the Dell EMCPowerEdgeR750xs Technical Specifications on the product documentation
page.
PowerEdge R750xs system overview 13

Inside the system
Figure 9. Inside the system with riser
1. Front PERC 2. Cooling Fans
3. Memory module slots 4. Power interposer board
5. Intrusion switch 6. Riser 1A/1B
7. Rear drive module 8. PSU 1 and PSU 2
9. System board 10. Processor heat sink
11. Backplane 12. NVMe backplane with provision for H755N PERC
13. Information tag
14 PowerEdge R750xs system overview

Figure 10. Inside the system without riser
1. Front PERC 2. Cooling Fans
3. Memory module slots 4. Power interposer board
5. Intrusion switch 6. OCP
7. PSU 1 and PSU 2 8. System board
9. Processor heat sink 10. Backplane
11. 8 x 2.5-inch NVMe backplane with provision for H755N
PERC
12. Information tag
System information label
The system information label is located on back of the system cover.
PowerEdge R750xs system overview 15

Figure 11. Service information
16 PowerEdge R750xs system overview

Figure 12. System tasks, hot swap, front PERC rear loading, memory information
PowerEdge R750xs system overview 17

Figure 13. LED behavior, configuration and layout, express service tag for 2.5-inch drive system
Figure 14. LED behavior, configuration and layout, express service tag for 3.5-inch drive system
Figure 15. Riser removal
Rail sizing and rack compatibility matrix
For specific information about the rail solutions compatible with your system, see the Dell EMC Enterprise Systems
Rail Sizing and Rack Compatibility Matrix available at https://i.dell.com/sites/csdocuments/Business_solutions_engineering-
Docs_Documents/en/rail-rack-matrix.pdf.
The document provides the information that is listed below:
●Specific details about rail types and their functionalities.
●Rail adjustability range for various types of rack mounting flanges.
●Rail depth with and without cable management accessories.
18 PowerEdge R750xs system overview

●Types of racks supported for various types of rack mounting flanges.
Locating the Express Service Code and Service Tag
The unique Express Service Code and Service Tag are used to identify the system.
The information tag is located on the front of the system that includes system information such as the Service Tag, Express
Service Code, Manufacture date, NIC, MAC address, QRL label, and so on. If you have opted for the secure default access
to iDRAC, the Information tag also contains the iDRAC secure default password. If you have opted for iDRAC Quick Sync
2, the Information tag also contains the OpenManage Mobile (OMM) label, where administrators can configure, monitor, and
troubleshoot the PowerEdge servers.
Figure 16. Locating the Express Service Code and Service tag
1. Information tag (front view)
2. Information tag (back view)
3. OpenManage Mobile (OMM) label
4. iDRAC MAC address and iDRAC secure password label
5. Service Tag, Express Service Code, QRL label
The Mini Enterprise Service Tag (MEST) label is located on the rear of the system that includes the Service Tag (ST), Express
Service Code (Exp Svc Code), and Manufacture Date (Mfg. Date). The Exp Svc Code is used by Dell EMC to route support calls
to the appropriate personnel.
Alternatively, the Service Tag information is located on a label on the left wall of the chassis.
PowerEdge R750xs system overview 19

Initial system setup and configuration
This section describes the tasks for initial setup and configuration of the Dell EMC system. The section also provides general
steps to set up the system and the reference guides for detailed information.
Topics:
•Setting up the system
•iDRAC configuration
•Resources to install operating system
Setting up the system
Perform the following steps to set up the system:
Steps
1. Unpack the system.
2. Install the system into the rack. For more information, see the rail installation and cable management accessory guides
relevant to your rail and cable management solution at www.dell.com/poweredgemanuals.
3. Connect the peripherals to the system and the system to the electrical outlet.
4. Power on the system.
For more information about setting up the system, see the Getting Started Guide that is shipped with your system.
NOTE: For information about managing the basic settings and features of the system, see the Dell EMC PowerEdge
R750xs BIOS and UEFI Reference Guide on the product documentation page.
iDRAC configuration
The Integrated Dell Remote Access Controller (iDRAC) is designed to make you more productive as a system administrator
and improve the overall availability of Dell EMC servers. iDRAC alerts you to system issues, helps you to perform remote
management, and reduces the need for physical access to the system.
Options to set up iDRAC IP address
To enable communication between your system and iDRAC, you must first configure the network settings based on your
network infrastructure. The network settings option is set to DHCP, by default.
NOTE: For static IP configuration, you must request for the settings at the time of purchase.
You can set up the iDRAC IP address using one of the interfaces in the table below. For information about setting up iDRAC IP
address, see the documentation links provided in the table below.
Table 6. Interfaces to set up iDRAC IP address
Interface Documentation links
iDRAC Settings utility Integrated Dell Remote Access Controller User's Guide at
https://www.dell.com/idracmanuals or for system specific
Integrated Dell Remote Access Controller User's Guide,
go to https://www.dell.com/poweredgemanuals > Product
Support page of your system > Documentation.
3
20 Initial system setup and configuration