Dell PowerEdge 2970 User manual

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Dell™ PowerEdge™ 2970 Systems
Hardware Owner’s Manual

Notes, Notices, and Cautions
NOTE: A NOTE indicates important information that helps you make better use of your computer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the
problem.
CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.
____________________
Information in this document is subject to change without notice.
© 2007 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarksusedinthistext:Dell,theDELLlogo,Inspiron,DellPrecision,Dimension,OptiPlex,Latitude,PowerEdge,PowerVault,PowerApp,
PowerConnect, XPS, and Dell OpenManage are trademarks of Dell Inc.; AMD and AMD Opteron are registered trademarks and AMD
PowerNow! is a trademark of Advanced Micro Devices; Microsoft and Windows are registered trademarks of Microsoft Corporation; EMC is
a registered trademark of EMC Corporation.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products.
Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
Model EMS01
February 2007

Contents 3
Contents
1 About Your System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Other Information You May Need . . . . . . . . . . . . . . . . . . . . . . . . 11
Accessing System Features During Startup . . . . . . . . . . . . . . . . . . . 12
Front-Panel Features and Indicators . . . . . . . . . . . . . . . . . . . . . . 13
Hard-Drive Indicator Codes. . . . . . . . . . . . . . . . . . . . . . . . . 15
Back-Panel Features and Indicators . . . . . . . . . . . . . . . . . . . . . . 17
Connecting External Devices . . . . . . . . . . . . . . . . . . . . . . . . 17
Power Indicator Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
NIC Indicator Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
LCD Status Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Solving Problems Described by LCD Status Messages . . . . . . . . . . 27
Removing LCD Status Messages . . . . . . . . . . . . . . . . . . . . . . 28
System Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Warning Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Diagnostics Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Alert Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
2 Using the System Setup Program . . . . . . . . . . . . . . . . . . 37
Entering the System Setup Program . . . . . . . . . . . . . . . . . . . . . . . 37
Responding to Error Messages. . . . . . . . . . . . . . . . . . . . . . . 37
Using the System Setup Program. . . . . . . . . . . . . . . . . . . . . . 38
System Setup Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Main Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Memory Information Screen . . . . . . . . . . . . . . . . . . . . . . . . 41
CPU Information Screen . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Integrated Devices Screen . . . . . . . . . . . . . . . . . . . . . . . . . 42
Serial Communication Screen . . . . . . . . . . . . . . . . . . . . . . . 43

4Contents
System Security Screen . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Exit Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
System and Setup Password Features. . . . . . . . . . . . . . . . . . . . . . 45
Using the System Password . . . . . . . . . . . . . . . . . . . . . . . . 46
Using the Setup Password . . . . . . . . . . . . . . . . . . . . . . . . . 48
Disabling a Forgotten Password. . . . . . . . . . . . . . . . . . . . . . . . . 49
Baseboard Management Controller Configuration . . . . . . . . . . . . . . . 49
Entering the BMC Setup Module . . . . . . . . . . . . . . . . . . . . . . 49
BMC Setup Module Options . . . . . . . . . . . . . . . . . . . . . . . . 49
3 Installing System Components . . . . . . . . . . . . . . . . . . . . 51
Recommended Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Inside the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Front Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Removing the Front Bezel. . . . . . . . . . . . . . . . . . . . . . . . . . 54
Replacing the Front Bezel. . . . . . . . . . . . . . . . . . . . . . . . . . 55
Opening and Closing the System . . . . . . . . . . . . . . . . . . . . . . . . 55
Opening the System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Closing the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Hard Drives. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Removing a Drive Blank . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Installing a Drive Blank . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Removing a Hot-Plug Hard Drive . . . . . . . . . . . . . . . . . . . . . . 57
Installing a Hot-Plug Hard Drive . . . . . . . . . . . . . . . . . . . . . . 58
Replacing a Hard-Drive Carrier . . . . . . . . . . . . . . . . . . . . . . . . . 59
Removing a Hard Drive From a Hard-Drive Carrier. . . . . . . . . . . . . 59
Installing a Hard Drive Into a Drive Carrier. . . . . . . . . . . . . . . . . 59
Power Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Removing a Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . 61
Replacing a Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . 62
Removing the Power Supply Blank . . . . . . . . . . . . . . . . . . . . . 62
Installing the Power Supply Blank . . . . . . . . . . . . . . . . . . . . . 63

Contents 5
System Fans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Removing a System Fan. . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Replacing a Cooling Fan . . . . . . . . . . . . . . . . . . . . . . . . . . 64
SAS Controller Daughter Card . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Installing a SAS Controller Daughter Card . . . . . . . . . . . . . . . . . 65
Removing a SAS Controller Daughter Card. . . . . . . . . . . . . . . . . 68
RAID Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Installing a RAID Battery . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Removing a RAID Battery . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Configuring the Boot Device. . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Internal USB Memory Key Connector . . . . . . . . . . . . . . . . . . . . . . 70
Installing the Optional Internal USB Memory Key . . . . . . . . . . . . . 70
Expansion Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Expansion Card Installation Guidelines. . . . . . . . . . . . . . . . . . . 72
Installing an Expansion Card . . . . . . . . . . . . . . . . . . . . . . . . 72
Removing an Expansion Card. . . . . . . . . . . . . . . . . . . . . . . . 74
Cooling Shroud . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Removing the Cooling Shroud . . . . . . . . . . . . . . . . . . . . . . . 74
Installing the Cooling Shroud . . . . . . . . . . . . . . . . . . . . . . . . 75
Fan Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Removing the Fan Bracket . . . . . . . . . . . . . . . . . . . . . . . . . 76
Replacing the Fan Bracket . . . . . . . . . . . . . . . . . . . . . . . . . 77
Expansion-Card Cage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Removing the Expansion-Card Cage . . . . . . . . . . . . . . . . . . . . 77
Replacing the Expansion-Card Cage . . . . . . . . . . . . . . . . . . . . 79
RAC Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Removing the RAC Card . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Installing a RAC Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Optical Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Removing the Optical Drive from the System. . . . . . . . . . . . . . . . 82
Installing the Optical Drive . . . . . . . . . . . . . . . . . . . . . . . . . 83
Removing the Optical Drive From the Optical Drive Tray . . . . . . . . . . 83
Installing an Optical Drive Into the Optical Drive Tray . . . . . . . . . . . 84

6Contents
Diskette Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Removing the Diskette Drive From the System . . . . . . . . . . . . . . . 84
Installing the Diskette Drive Into the System . . . . . . . . . . . . . . . . 85
Removing the Diskette Drive From the Drive Carrier . . . . . . . . . . . . 86
Installing the Diskette Drive Into the Drive Carrier . . . . . . . . . . . . . 87
Tape Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Removing and Installing an Internal Tape Drive . . . . . . . . . . . . . . 87
Removing and Replacing the Tape Drive Cable Retention Bracket . . . . 89
System Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
General Memory Module Installation Guidelines . . . . . . . . . . . . . 91
Memory Sparing Support . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Installing Memory Modules. . . . . . . . . . . . . . . . . . . . . . . . . 94
Removing Memory Modules . . . . . . . . . . . . . . . . . . . . . . . . 95
Integrated NIC TOE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Processors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Removing a Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Installing a Processor. . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
System Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Replacing the System Battery . . . . . . . . . . . . . . . . . . . . . . 100
Expansion-Card Riser Boards . . . . . . . . . . . . . . . . . . . . . . . . . 102
Removing the Left Expansion-Card Riser Board . . . . . . . . . . . . . 102
Installing the Left Riser Board . . . . . . . . . . . . . . . . . . . . . . 103
Removing the Center Riser Board . . . . . . . . . . . . . . . . . . . . 104
Installing the Center Riser Board . . . . . . . . . . . . . . . . . . . . . 104
Sideplane Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Removing the Sideplane Board. . . . . . . . . . . . . . . . . . . . . . 105
Installing the Sideplane Board . . . . . . . . . . . . . . . . . . . . . . 107
SAS/SATA Backplane Board. . . . . . . . . . . . . . . . . . . . . . . . . . 107
Removing the SAS/SATA Backplane Board . . . . . . . . . . . . . . . 107
Installing the SAS/SATA Backplane Board . . . . . . . . . . . . . . . . 108
Control Panel Assembly (Service-only Procedure) . . . . . . . . . . . . . . 109
Removing the Control Panel Assembly . . . . . . . . . . . . . . . . . . 109
Installing the Control Panel Assembly . . . . . . . . . . . . . . . . . . 110

Contents 7
System Board (Service-only Procedure) . . . . . . . . . . . . . . . . . . . 111
Removing the System Board . . . . . . . . . . . . . . . . . . . . . . . 111
Installing the System Board. . . . . . . . . . . . . . . . . . . . . . . . 112
4 Troubleshooting Your System . . . . . . . . . . . . . . . . . . . . 115
Safety First—For You and Your System . . . . . . . . . . . . . . . . . . . . 115
Start-Up Routine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Checking the Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Troubleshooting IRQ Assignment Conflicts. . . . . . . . . . . . . . . . 116
Troubleshooting External Connections . . . . . . . . . . . . . . . . . . 116
Troubleshooting the Video Subsystem . . . . . . . . . . . . . . . . . . 117
Troubleshooting the Keyboard . . . . . . . . . . . . . . . . . . . . . . 117
Troubleshooting the Mouse. . . . . . . . . . . . . . . . . . . . . . . . 118
Troubleshooting Basic I/O Functions . . . . . . . . . . . . . . . . . . . . . 118
Troubleshooting a Serial I/O Device . . . . . . . . . . . . . . . . . . . 119
Troubleshooting a USB Device . . . . . . . . . . . . . . . . . . . . . . 119
Troubleshooting a NIC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Troubleshooting a Wet System. . . . . . . . . . . . . . . . . . . . . . . . . 120
Troubleshooting a Damaged System. . . . . . . . . . . . . . . . . . . . . . 121
Troubleshooting the System Battery . . . . . . . . . . . . . . . . . . . . . . 122
Troubleshooting Power Supplies . . . . . . . . . . . . . . . . . . . . . . . 122
Troubleshooting System Cooling Problems . . . . . . . . . . . . . . . . . . 123
Troubleshooting a Fan . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Troubleshooting System Memory . . . . . . . . . . . . . . . . . . . . . . . 124
Troubleshooting a Diskette Drive . . . . . . . . . . . . . . . . . . . . . . . 126
Troubleshooting an Optical Drive . . . . . . . . . . . . . . . . . . . . . . . 127
Troubleshooting a Tape Drive . . . . . . . . . . . . . . . . . . . . . . . . . 128
Troubleshooting a Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . 129
Troubleshooting a SAS or SAS RAID Controller Daughter Card . . . . . . . 130

8Contents
Troubleshooting Expansion Cards . . . . . . . . . . . . . . . . . . . . . . . 132
Troubleshooting the Microprocessors . . . . . . . . . . . . . . . . . . . . 133
5 Running the System Diagnostics . . . . . . . . . . . . . . . . . . 135
Using Server Administrator Diagnostics . . . . . . . . . . . . . . . . . . . 135
System Diagnostics Features . . . . . . . . . . . . . . . . . . . . . . . . . 135
When to Use the System Diagnostics . . . . . . . . . . . . . . . . . . . . . 135
Running the System Diagnostics . . . . . . . . . . . . . . . . . . . . . . . 136
System Diagnostics Testing Options. . . . . . . . . . . . . . . . . . . . . . 136
Using the Custom Test Options . . . . . . . . . . . . . . . . . . . . . . . . 136
Selecting Devices for Testing. . . . . . . . . . . . . . . . . . . . . . . 136
Selecting Diagnostics Options . . . . . . . . . . . . . . . . . . . . . . 137
Viewing Information and Results . . . . . . . . . . . . . . . . . . . . . 137
6 Jumpers and Connectors . . . . . . . . . . . . . . . . . . . . . . . 139
System Board Jumpers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
System Board Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
SAS/SATA Backplane Board Connectors . . . . . . . . . . . . . . . . . . . 143
Sideplane Board Connectors . . . . . . . . . . . . . . . . . . . . . . . . . 144
Expansion-Card Riser-Board Components and PCIe Buses . . . . . . . . . 144
Disabling a Forgotten Password. . . . . . . . . . . . . . . . . . . . . . . . 145
7 Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Technical Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Online Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
AutoTech Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Automated Order-Status Service . . . . . . . . . . . . . . . . . . . . . 148
Technical Support Service . . . . . . . . . . . . . . . . . . . . . . . . 148
Dell Enterprise Training and Certification. . . . . . . . . . . . . . . . . . . 149

Contents 9
Problems With Your Order . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Product Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Returning Items for Warranty Repair or Credit . . . . . . . . . . . . . . . . 149
Before You Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Contacting Dell. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183

10 Contents

About Your System 11
About Your System
This section describes the physical, firmware, and software interface features that provide and ensure
the essential functioning of your system. The physical connectors on your system’s front and back
panels provide convenient connectivity and system expansion capability. The system firmware,
applications, and operating systems monitor the system and component status and alert you when a
problem arises. System conditions can be reported by any of the following:
• Front or back panel indicators
• System messages
• Warning messages
• Diagnostics messages
• Alert messages
This section describes each type of message, lists the possible causes, and provides steps to resolve
any problems indicated by a message. The system indicators and features are illustrated in this
section.
Other Information You May Need
CAUTION: The Product Information Guide provides important safety and regulatory information. Warranty
information may be included within this document or as a separate document.
• The Rack Installation Guide or Rack Installation Instructions included with your rack solution
describes how to install your system into a rack.
• The
Getting Started Guide provides an overview of system features, setting up your system, and
technical specifications.
• CDs included with your system provide documentation and tools for configuring and managing
your system.
• Systems management software documentation describes the features, requirements, installation,
and basic operation of the software.
• Operating system documentation describes how to install (if necessary), configure, and use the
operating system software.
• Documentation for any components you purchased separately provides information to configure
and install these options.

12 About Your System
• Updates are sometimes included with the system to describe changes to the system, software, and/or
documentation.
NOTE: Always check for updates on support.dell.com and read the updates first because they often
supersede information in other documents.
• Release notes or readme files may be included to provide last-minute updates to the system or
documentation or advanced technical reference material intended for experienced users or
technicians.
Accessing System Features During Startup
Table 1-1 describes keystrokes that may be entered during startup to access system features. If your
operating system begins to load before you enter the keystroke, allow the system to finish booting, and
then restart your system and try again.
Table 1-1. Keystrokes for Accessing System Features
Keystroke Description
<F2> Enters the System Setup program. See "Using the System Setup Program" on page 38.
<F10> Opens the utility partition, allowing you to run the system diagnostics. See "Running the
System Diagnostics" on page 135
<F11> Enters the boot mode selection screen, allowing you to choose a boot device.
<F12> Starts PXE boot.
<Ctrl><E> Enters the Baseboard Management Controller (BMC) Management Utility, which allows
access to the system event log (SEL). See the BMC User’s Guide for more information on
setup and use of BMC.
<Ctrl><C> If a SAS controller is installed, this keystroke enters the SAS Configuration Utility. See your
SAS controller User’s Guide for more information.
<Ctrl><R> If a SAS RAID controller is installed, this keystroke enters the RAID configuration utility,
which allows you to configure an optional SAS RAID card. For more information, see the
documentation for your SAS RAID card.
<Ctrl><S> If you have PXE support enabled through the System Setup Program (see "Integrated Devices
Screen" on page 42), this keystroke allows you to configure NIC settings for PXE boot. For
more information, see the documentation for your integrated NIC.
<Ctrl><D> If you have the optional Dell Remote Access Controller (DRAC), this keystroke allows access
to selected DRAC configuration settings. See the DRAC User’s Guide for more information
on setup and use of DRAC.

About Your System 13
Front-Panel Features and Indicators
Figure 1-1 shows the controls, indicators, and connectors located behind the optional rack bezel on the
system's front panel.
Figure 1-1. Front-Panel Features and Indicators
654321 87
9
Table 1-2. Front-Panel LED Indicators, Buttons, and Connectors
Item Indicator, Button, or Connector Icon Description
1 Power-on indicator, power
button
The power-on indicator lights when the system power
is on.
The power button controls the DC power supply output
to the system. When the system bezel is installed, the
power button is not accessible.
NOTE: When powering on the system, the video monitor
can take as long as 30 seconds to display an image,
depending on the amount of memory installed in the
system.
NOTE: On ACPI-compliant operating systems, turning off
the system using the power button causes the system to
perform a graceful shutdown before power to the system
is turned off.
2 NMI button Used to troubleshoot software and device driver errors
when using certain operating systems. This button can
be pressed using the end of a paper clip.
Use this button only if directed to do so by qualified
support personnel or by the operating system's
documentation.

14 About Your System
3 System identification button The identification buttons on the front and back panels
can be used to locate a particular system within a rack.
When one of these buttons is pushed, the LCD panel
on the front and the blue system status indicator on the
back blink until one of the buttons is pushed again.
4 LCD panel Provides system ID, status information, and system error
messages.
The LCD lights during normal system operation. Both
the systems management software and the
identification buttons located on the front and back of
the system can cause the LCD to flash blue to identify a
particular system.
The LCD lights amber when the system needs
attention, and the LCD panel displays an error code
followed by descriptive text.
NOTE: If the system is connected to AC power and an
error has been detected, the LCD lights amber regardless
of whether the system has been powered on.
5 USB connectors (2) Connects USB devices to the system. The ports are USB
2.0-complaint.
6 Video connector Connects a monitor to the system.
7 Hard drives (8) Eight 2.5-inch hot plug
8 Optical drive (optional) One optional slimline CD, DVD, or CD-RW/DVD
drive.
NOTE: DVD devices are data only.
9 Media bay Bay for optional diskette drive and/or tape drive.
Table 1-2. Front-Panel LED Indicators, Buttons, and Connectors (continued)
Item Indicator, Button, or Connector Icon Description

About Your System 15
Hard-Drive Indicator Codes
The hard-drive carriers have two indicators—the drive-activity indicator and the drive-status indicator. See
Figure 1-2. In RAID configurations, the drive-status indicator lights to indicate the status of the drive. In
non-RAID configurations, only the drive-activity indicator lights; the drive-status indicator is off.
Figure 1-2. Hard-Drive Indicators
1 drive-status indicator (green
and amber)
2 green drive-activity indicator
1
2

16 About Your System
Table 1-3 lists the drive indicator patterns for RAID hard drives. Different patterns are displayed as drive
events occur in the system. For example, if a hard drive fails, the "drive failed" pattern appears. After the
drive is selected for removal, the "drive being prepared for removal" pattern appears, followed by the "drive
ready for insertion or removal" pattern. After the replacement drive is installed, the "drive being prepared for
operation" pattern appears, followed by the "drive online" pattern.
NOTE: For non-RAID configurations, only the drive-activity indicator is active. The drive-status indicator is off.
Table 1-3. Hard-Drive Indicator Patterns for RAID
Condition Drive-Status Indicator Pattern
Identify drive/preparing for
removal
Blinks green two times per second
Drive ready for insertion or
removal
Off
Drive predicted failure Blinks green, amber, and off.
Drive failed Blinks amber four times per second.
Drive rebuilding Blinks green slowly.
Drive online Steady green.
Rebuild aborted Blinks green three seconds, amber three seconds, and off six seconds.

About Your System 17
Back-Panel Features and Indicators
Figure 1-3 shows the controls, indicators, and connectors located on the system's back panel.
Figure 1-3. Back-Panel Features and Indicators
Connecting External Devices
When connecting external devices to your system, follow these guidelines:
• Most devices must be connected to a specific connector and device drivers must be installed before the
device operates properly. (Device drivers are normally included with your operating system software or
with the device itself.) See the documentation that accompanied the device for specific installation
and configuration instructions.
• Always attach external devices while your system and the device are turned off. Next, turn on any
external devices before turning on the system (unless the documentation for the device specifies
otherwise).
For information about individual connectors, see "Jumpers and Connectors" on page 139. For information
about enabling, disabling, and configuring I/O ports and connectors, see "Using the System Setup Program"
on page 37.
1 PCIe slot 1 2 PCIe slot 2 3 PCIe slot 3
4 power supply bay 1 (PS1) 5 power supply bay 2 (PS2) 6 system identification button
7 system status indicator 8 system status indicator
connector
9 NIC2 connector
10 NIC1 connector 11 USB connectors (2) 12 video connector
13 serial connector 14 remote access controller
connector (optional)
PCI 3
PCI 1
PCI 2
Gb 2 Gb 1
14 13
3
12 11 10 98 6
7
5
124

18 About Your System
Power Indicator Codes
The power button on the front panel controls the power to the system from the system's power supplies.
The power indicator lights green when the system is on.
The indicators on the redundant power supplies show whether power is present or whether a power fault
has occurred (see Figure 1-4). Table 1-4 lists the power supply indicator codes.
Figure 1-4. Redundant Power Supply Indicators
Table 1-4. Redundant Power Supply Indicators
Indicator Function
Power supply status Green indicates that the power supply is operational.
Power supply fault Amber indicates a problem with the power supply.
AC line status Green indicates that a valid AC source is connected to the power supply.
1 power supply status 2 power supply fault 3 AC line status
3
2
1

About Your System 19
NIC Indicator Codes
Each NIC on the back panel has an indicator that provides information on network activity and link status.
See Figure 1-5. Table 1-5 lists the NIC indicator codes.
Figure 1-5. NIC Indicators
1 link indicator 2 activity indicator
Table 1-5. NIC Indicator Codes
Indicator Indicator Code
Link and activity indicators are off The NIC is not connected to the network.
Link indicator is green The NIC is connected to a valid link partner on the network.
Activity indicator is amber blinking Network data is being sent or received.
12

20 About Your System
LCD Status Messages
The system's control panel LCD provides status messages to signify when the system is operating
correctly or when the system needs attention.
The LCD lights blue to indicate a normal operating condition, and lights amber to indicate an error
condition. The LCD scrolls a message that includes a status code followed by descriptive text. Table 1-6
lists the LCD status messages that can occur and the probable cause for each message. The LCD
messages refer to events recorded in the System Event Log (SEL). For information on the SEL and
configuring system management settings, see the systems management software documentation.
CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the
components inside the system. See your Product Information Guide for complete information about safety
precautions, working inside the computer, and protecting against electrostatic discharge.
NOTE: If your system fails to boot, press the System ID button for at least five seconds until an error code appears
on the LCD. Record the code, then see "Getting Help" on page 147.
Table 1-6. LCD Status Messages
Code Text Causes Corrective Actions
N/A
SYSTEM NAME A 62-character string that can be
defined by the user in the System
Setup program.
The
SYSTEM NAME displays
under the following conditions:
• The system is powered on.
• The power is off and active
POST errors are displayed.
This message is for information
only.
You can change the system ID
and name in the System Setup
program. See "Using the System
Setup Program" on page 37.
E1000 FAILSAFE, Call
Support Check the system event log for critical failure events.
See "Getting Help" on page 147.
E1114 Temp Ambient Ambient system temperature is
out of acceptable range.
See "Troubleshooting System
Cooling Problems" on page 123.
E1118 CPU Temp
Interface The BMC is unable to determine the CPU(s) temperature status.
Consequently, the BMC increases
the CPU fan speed to maximum
as a precautionary measure.
Turn off power to the system and
restart the system. If the problem
persists, see "Getting Help" on
page 147.
E1210 CMOS Batt CMOS battery is missing, or the
voltage is out of acceptable range.
See "Troubleshooting the System
Battery" on page 122.