Dell PowerEdge 6600 Guide

Dell™PowerEdge™6600SystemsInstallationandTroubleshootingGuide
Introduction
Indicators, Messages, and Codes
Finding Software Solutions
Running the System Diagnostics
TroubleshootingYourSystem
Installing System Options
Installing Drives
Getting Help
Jumpers and Connectors
Abbreviations and Acronyms
Notes, Notices, and Cautions
Information in this document is subject to change without notice.
©2001DellComputerCorporation.Allrightsreserved.
Reproduction in any manner whatsoever without the written permission of Dell Computer Corporation is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, PowerEdge, Dell OpenManage, Dimension, Inspiron, Dell Precision, OptiPlex, Latitude, and DellNet are trademarks of Dell Computer
Corporation; MS-DOS is a registered trademark of Microsoft Corporation.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Computer Corporation
disclaims any proprietary interest in trademarks and trade names other than its own.
Initial release: 25 Feb 02
NOTE: A NOTE indicates important information that helps you make better use of your computer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.

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Jumpers and Connectors
Dell™PowerEdge™6600SystemsInstallationandTroubleshootingGuide
Jumpers—AGeneralExplanation
I/O Riser Card Jumpers and Connectors
I/O Board Connectors and Buses
Microprocessor Board Connectors
SCSI Backplane Board Connectors
Peripheral Riser Card Connectors
Disabling a Forgotten Password
This section provides specific information about the jumpers on the system board. It also provides some basic information on jumpers and switches and
describes the connectors and sockets on the various boards in the system.
Jumpers—AGeneralExplanation
Jumpers provide a convenient and reversible way of reconfiguring the circuitry on a printed circuit board. When reconfiguring the system, you may need to
change jumper settings on the system board. You may also need to change jumper settings on expansion cards or drives.
Jumpers
Jumpers are small blocks on a circuit board with two or more pins emerging from them. Plastic plugs containing a wire fit down over the pins. The wire connects
the pins and creates a circuit. To change a jumper setting, pull the plug off its pin(s) and carefully fit it down onto the pin(s) indicated. FigureA-1 shows an
example of a jumper.
Figure A-1. Example Jumpers
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A jumper is referred to as open or unjumpered when the plug is pushed down over only one pin or if there is no plug at all. When the plug is pushed down
over two pins, the jumper is referred to as jumpered. The jumper setting is often shown in text as two numbers, such as 1-2. The number 1 is printed on the
circuit board so that you can identify each pin number based on the location of pin 1.
FigureA-2 shows the location and default settings of the jumper blocks on the system board. See TableA-1 for the designations, default settings, and
functions of the system's jumpers.
I/O Riser Card Jumpers and Connectors
FigureA-2 shows the location of the configuration jumpers and connector on the I/O riser card. TableA-1 and TableA-2 list the jumpers and connectors.
Figure A-2. I/O Riser Card Components
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CAUTION: Make sure the system is turned off before you change a jumper setting. Otherwise, damage to the system or unpredictable results may
occur.

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I/O Board Connectors and Buses
FigureA-3 shows the expansion slots, buses, and bus operating speeds.
Figure A-3. I/O Board Connectors and Buses
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Table A-1. I/O Riser Card Jumper Settings
Jumper
Setting
Description
NVRAM_CLR
(default)
The configuration settings are retained at system boot.
The configuration settings are cleared at next system boot. (If the configuration settings become corrupted to the point where the
system will not boot, change the jumper setting to 1–2 and boot the system. Change the jumper setting back to 2–3 before
restoring the configuration information.)
PSWD
(default)
The password feature is enabled.
The password feature is disabled.
RSVD
Reserved (do not change).
FVS
Reserved (do not change).
NOTE: For the full name of an abbreviation or acronym used in this table, see "Abbreviations and Acronyms."
Table A-2. I/O Riser Card Connectors
Connector or Socket
Description
INTR
Chassis intrusion switch connector
P1
Back-panel system status indicator
SCSIA
An external SCSI connector on the back panel or an internal tape drive
VBATT
System battery socket
NOTE: See Figure2-3 for back-panel connectors provided by the I/O riser card.

Microprocessor Board Connectors
See FigureA-4 and TableA-3 for the location and description of the microprocessor board connectors.
Figure A-4. Microprocessor Board Connectors
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SCSI Backplane Board Connectors
Table A-3. Microprocessor Board Connectors
Connector or Socket
Description
I/O
Interface connector for the microprocessor board and the I/O board
FANn
Fan connectors 1 through 6
PDB
Interface connector for the microprocessor board and the power distribution board
VRMn
VRM connectors 1 through 4
CPUn
Microprocessor sockets 1 through 4
MEMORYn
Memory riser card connectors A and B
PRC
Peripheral riser card connector
NOTE: For the full name of an abbreviation or acronym used in this table, see "Abbreviations and Acronyms."

FigureA-5 shows the location of the connectors on each side of the SCSI backplane board.
Figure A-5. Connectors on the SCSI Backplane Board
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Peripheral Riser Card Connectors
See FigureA-6 and TableA-4 for the location and description of the peripheral riser card connectors.
Figure A-6. Peripheral Riser Card Connectors
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Table A-4. Peripheral Riser Card Connectors
Connector or Socket
Description
CPCONN
Control panel cable connector
BPCONN
Backplane power connector (not used)
CDFDCONN
CD/diskette interface cable connector
PRCCONN
Peripheral riser card connector
NOTE: For the full name of an abbreviation or acronym used in this table, see "Abbreviations and Acronyms."

Disabling a Forgotten Password
The system's software security features include a system password and a setup password, which are discussed in detail in "Using the System Setup Program"
in the User's Guide. A password jumper on the I/O riser card enables these password features or disables them and clears any password(s) currently in use.
To disable a forgotten system password or setup password, perform the following steps.
1. Remove the back cover (see "Removing the Back Cover" in "Troubleshooting Your System").
2. Refer to FigureA-2 for the location of the password jumper (labeled "PSWD") on the I/O riser card.
3. Remove the jumper plug from the PSWD jumper.
4. Replace the back cover, and then reconnect the system to an electrical outlet and turn it on.
The existing passwords are not disabled (erased) until the system boots with the PSWD jumper plug removed. However, before you assign a new
system and/or setup password, you must install the jumper plug.
5. Repeat step 1.
6. Install the jumper plug on the PSWD jumper (see FigureA-2).
7. Replace the back cover, and then reconnect the system and peripherals to their electrical outlets and turn them on.
8. Assign a new system and/or setup password.
To assign a new passwords using the System Setup program, see "Assigning a System Password" in the User's Guide.
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CAUTION: See "Protecting Against Electrostatic Discharge" in the Safety Instructions in your System Information document.
NOTE: If you assign a new system and/or setup password with the jumper plug still removed, the system disables the new password(s) the next
time it boots.

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Abbreviations and Acronyms
Dell™PowerEdge™6600SystemsInstallationandTroubleshootingGuide
A
ampere(s)
AC
alternating current
ADC
analog-to-digital converter
ANSI
American National Standards Institute
APIC
Advanced Peripheral Interrupt Controller
ASIC
application-specific integrated circuit
BIOS
basic input/output system
BMC
baseboard management controller
bpi
bits per inch
bps
bits per second
BTU
British thermal unit
C
Celsius
CD
compact disc
CGA
color graphics adapter
cm
centimeter(s)
CMOS
complementary metal oxide semiconductor
COM
communications
cpi
characters per inch
cpl

characters per line
CPU
central processing unit
DAC
digital-to-analog converter
DAT
digital audio tape
dB
decibel(s)
dBA
adjusted decibel(s)
DC
direct current
DDR
double-data rate
DIMM
dual in-line memory module
DIN
Deutsche Industrie Norm
DIP
dual in-line package
DMA
direct memory access
DOC
Department of Communications (in Canada)
dpi
dots per inch
DRAC
Dell™RemoteAccessCard
DRAM
dynamic random-access memory
DS/DD
double-sided double-density
DS/HD
double-sided high-density
ECC
error checking and correction
EDO
extended-data out
EGA

enhanced graphics adapter
EIDE
enhanced integrated drive electronics
EMI
electromagnetic interference
EMM
expanded memory manager
EMS
Expanded Memory Specification
EPP
Enhanced Parallel Port
EPROM
erasable programmable read-only memory
ESD
electrostatic discharge
ESDI
enhanced small-device interface
ESM
embedded server management
F
Fahrenheit
FAT
file allocation table
FCC
Federal Communications Commission
ft
feet
g
gram(s)
G
gravities
GB
gigabyte(s)
GUI
graphical user interface
Hz
hertz
I/O
input/output
ID
identification

IDE
integrated drive electronics
IRQ
interrupt request
K
kilo-(1024)
KB
kilobyte(s)
KB/sec
kilobyte(s) per second
Kb
kilobit(s)
Kbps
kilobit(s) per second
kg
kilogram(s)
kHz
kilohertz
LAN
local area network
lb
pound(s)
LCD
liquid crystal display
LED
light-emitting diode
LIF
low insertion force
LN
load number
lpi
lines per inch
LVD
low voltage differential
m
meter(s)
mA
milliampere(s)
mAh
milliampere-hour(s)

MB
megabyte(s)
Mb
megabit(s)
Mbps
megabit(s) per second
MBR
master boot record
MDA
monochrome display adapter
MGA
monochrome graphics adapter
MHz
megahertz
mm
millimeter(s)
ms
millisecond(s)
MTBF
mean time between failures
mV
millivolt(s)
NIC
network interface controller
NiCad
nickel cadmium
NiMH
nickel-metal hydride
NMI
nonmaskable interrupt
ns
nanosecond(s)
NTFS
NT File System
NVRAM
nonvolatile random-access memory
OTP
one-time programmable
PAL
programmable array logic
PCI

Peripheral Component Interconnect
PCMCIA
Personal Computer Memory Card International Association
PDB
power distribution board
PDU
power distribution board
PGA
pin grid array
PIC
personal identification code
POST
power-on self-test
ppm
pages per minute
PQFP
plastic quad flat pack
PSDB
power-supply distribution board
PS/2
Personal System/2
PXE
preboot execution environment
RAID
redundant arrays of independent disks
RAM
random-access memory
RCU
Resource Configuration Utility
REN
ringer equivalence number
RFI
radio frequency interference
RGB
red/green/blue
ROM
read-only memory
rpm
revolutions per minute
RTC

real-time clock
SBE
single bit ECC
SCSI
small computer system interface
sec
second(s)
SEC
single-edge contact
SEL
system event log
SDRAM
synchronous dynamic random-access memory
SIMM
single in-line memory module
SMB
server management bus
SMI
system management interrupt
SNMP
Simple Network Management Protocol
SRAM
static random-access memory
SVGA
super video graphics array
TFT
thin film transistor
tpi
tracks per inch
UMB
upper memory block
UPS
uninterruptible power supply
USB
universal serial bus
V
volt(s)
VAC
volt(s) alternating current
VDC
volt(s) direct current

VGA
video graphics array
VLSI
very-large-scale integration
VRAM
video random-access memory
VRM
voltage regulator module
W
watt(s)
WH
watt-hour(s)
XMM
extended memory manager
XMS
eXtended Memory Specification
ZIF
zero insertion force
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Introduction
Dell™PowerEdge™6600SystemsInstallationandTroubleshootingGuide
Other Documents You May Need
Obtaining Technical Assistance
Your system is a high-speed server that offers significant service and upgrade features. The system includes the following service features to make
troubleshooting and repair easy and effective:
lEmbedded server management hardware, which monitors temperatures and voltages throughout the system and notifies you if the system overheats, if
a system cooling fan malfunctions, or if a power supply fails
lRedundant, hot-pluggable cooling fans and power supplies
lSystem diagnostics, which checks for hardware problems (if the system can boot)
The following system upgrade options are offered:
lAdditional microprocessors
lAdditional memory
lA variety of PCI and PCI-X expansion-card options (including RAID controller cards)
lA remote access PCI expansion card for system management
Other Documents You May Need
Besides this Installation and Troubleshooting Guide, the following documentation is included with your system:
lThe Setting Up Your System sheet provides general instructions for setting up your system.
lThe System Information document provides important safety and regulatory information. Warranty information might be included within this document or
as a separate document.
lThe Rack Installation Guide describes how to unpack, set up, and install your system in a rack.
lThe User's Guide describes system features and technical specifications, video and SCSI device drivers, the System Setup program, and software
support utilities.
lThe systems management software documentation describes the features, requirements, installation, and basic operation of the systems management
software. See the software's online help for information about the alert messages issued by the software.
lOperating system documentation is included if you ordered the software with the system. This documentation describes how to install (if necessary),
configure, and use the operating system software.
lDocumentation is included with any options you purchased separately from the system. This documentation includes information that you need to
configure and install these options in your system.
You may also have the following documents:
lDocumentation updates are sometimes included with the system to describe changes to the system or software.
lTechnical information files—sometimes called "readme" files—may be installed on the hard drive to provide last-minute updates about technical changes
to the system or advanced technical reference material intended for experienced users or technicians.
Obtaining Technical Assistance
If at any time you do not understand a procedure described in this guide or if your system does not perform as expected, a number of tools are provided to
help you. For more information on these help tools, see "Getting Help."
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NOTE: Always read these updates before consulting any other documentation because the updates often contain information that supersedes
the information in the other documents.

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Indicators, Messages, and Codes
Dell™PowerEdge™6600SystemsInstallationandTroubleshootingGuide
Applications, operating systems, and the system itself are capable of identifying problems and alerting you to them. When a problem occurs, a message may
appear on the monitor or front-panel status LCD, or a beep code may sound.
Several different types of messages can indicate when the system is not functioning properly:
lSystem status indicators
lFront-panel indicators and features
lBack-panel indicators and features
lSCSI hard-drive indicator codes
lPower-supply indicator codes
lNIC indicator codes
lExpansion-slot indicator codes
lLCD status messages
lSystem messages
lSystem beep codes
lWarning messages
lDiagnostics messages
lAlert messages
The system indicators and features are illustrated in Figure2-1 through Figure2-7. This section also describes each type of message and lists the possible
causes and actions you can take to resolve any problems indicated by a message. To determine what type of message you have received, read the following
subsections.
System Status Indicators
The system's bezel has an indictor that can represent system status when the bezel is installed (see Figure2-1). The indicator identifies when the system is
operating properly or when the system needs attention. The back-panel system status indicator functions the same as the bezel's status indicator. A caution
code identifies a problem with power supply, system or power-supply fans, system temperature, hard drives, or expansion cards.
Table2-1 lists the system's status indicator codes.
Figure 2-1. System Status Indicators
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System Status Indicators
Front-Panel Indicators and Features
Back-Panel Indicators and Features
SCSI Hard-Drive Indicator Codes
Power-Supply Indicator Codes
NIC Indicator Codes
Expansion-Slot Indicator Codes
LCD Status Messages
System Messages
System Beep Codes
Warning Messages
Diagnostics Messages
Alert Messages
Table 2-1. System Status Indicator Codes
Bezel Indicators
Back-Panel
Indicator Code

Front-Panel Indicators and Features
Additional indicators are located behind the bezel for system power and hard drives. The CD and diskette drives have green activity indicators. The front-panel
LCD provides status information using an alphanumeric character display (see "LCD Status Messages"). See Figure2-2 for the front-panel indicators and
features.
Figure 2-2. Front-Panel Features
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Back-Panel Indicators and Features
Figure2-3 shows the back-panel features of the system.
Figure 2-3. Back-Panel Features
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Indicator
Status
Caution
Off
Off
Off
No power is available to the system, or the system is not powered on.
On
Off
Blue
The system is operating normally.
Off
Blinking
Amber blinking
The system has detected an error and requires attention.
Blinking
Off
Blue blinking
The system is identifying itself.
NOTE: Systems management software causes the status indicator to blink to identify a particular system. For more
information, see the systems management software documentation.

SCSI Hard-Drive Indicator Codes
Each SCSI hard-drive carrier has two indicators: a busy indicator and a status indicator (see Figure2-4). The indicators provide information on the status of
the respective hard drive. Table2-2 lists the drive indicator codes.
Figure 2-4. SCSI Hard-Drive Indicators
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Table2-2 lists the drive indicator codes. Different codes display as drive events occur in the system. For example, in the event of a hard-drive failure, the "drive
fail" code appears. After the drive is selected for removal, the "prepared for removal" code appears. After the replacement drive is installed, the "Prepare for
operation, drive online" code appears.
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Table 2-2. SCSI Hard-Drive Indicator Codes
Indicator
Indicator Code
Off
Drive bay empty, ready for insertion or removal
Steady green
Drive being prepared for operation, drive online
Blinks green four times per second
Identify drive

Power-Supply Indicator Codes
Each hot-pluggable power supply has three indicators that can provide information on power status, fault, and the presence of AC power (see Figure2-5).
Table2-3 lists the power-supply indicator codes.
Figure 2-5. Power-Supply Indicators
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NIC Indicator Codes
Each NIC has an indicator that provides information on network activity and link status (see Figure2-6). Table2-4 lists the NIC indicator codes.
Figure 2-6. NIC Indicators
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Blinks green twice per second at equal intervals
Drive being prepared for removal
Blinks green twice per second at unequal intervals
Drive rebuilding
Blinks amber four times per second
Drive failed
Blinks green, then amber, and then off, repeating this sequence every two seconds
Predicted failure for the drive
Steady green
Drive online
NOTE: The drive busy indicator identifies whether the hard drive is active on the SCSI bus. This indicator is controlled by the hard drive.
Table 2-3. Power-Supply Indicator Codes
Indicator
Indicator Code
Power-on
Green indicates that the power supply is operational.
Fault
Red indicates a problem with the power supply (fan failure, voltage error, etc.).
AC present
Green indicates that AC power is present at the power supply and that the system is connected to an AC source.
Table 2-4. NIC Indicator Codes
Indicator
Indicator Code
Off
The NIC is not connected to the network.
Green
The NIC is connected to a valid link partner.
Amber blinking
Network data is being sent or received.

Expansion-Slot Indicator Codes
An indicator is located beside each PCI hot-pluggable expansion slot (see Figure2-7). The indicators show through the back-panel vents. Table2-5 lists the
codes for these indicators.
Figure 2-7. Expansion-Slot Indicators
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LCD Status Messages
The system's bezel indictor can signify when the system is operating correctly or when the system needs attention (see Figure2-1). When the bezel indicator
signifies an error condition, open the bezel to see further information provided by the LCD.
The LCD can display two lines of alphanumeric characters. The display codes are presented in two color combinations:
lWhite characters on a blue background —Information only; no action is required.
lAmber characters on a black background —The system needs attention.
Table2-6 lists the LCD status messages that can occur and the probable cause for each message. The LCD messages refer to events recorded in the system
event log (SEL). For information on the SEL and configuring system management settings, see the systems management software documentation found on
the documentation CD that shipped with your system.
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Table 2-5. Expansion-Slot Indicator Code
Indicator
Indicator Code
Off
Expansion-slot power is off. No action is required.
Green
Expansion-slot power is on. No action is required.
Green blinking fast
Expansion slot is being identified by an application program or driver. No action is required.
Amber blinking slow
Expansion card is faulty or improperly installed, causing a problem with power supply to the card.
Amber blinks twice, pauses, and
then repeats the sequence
Expansion card of a slower operating speed was hot-plugged. If you are replacing an expansion card with a card of a
slower operating speed, you must power down the system to install the replacement card.
NOTE: Before you perform any procedures described in Table2-6, see "Before You Begin" in "Troubleshooting Your System."
Table 2-6. LCD Status Messages
Line 1
Message
Line 2
Message
Causes
Corrective Actions