Dell PowerEdge C6220 User manual

Regulatory Model B08S
Dell
PowerEdge
C6220
Systems
Hardware Owner’s
Manual

Notes, Cautions, and Warnings
NOTE:
A NOTE indicates important information that helps you make
better user of your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss
of data if instructions are not followed.
WARNING: A WARNING indicates a potential for property damage,
personal injury, or death.
Information in this publication is subject to change without notice.
© 2012 Dell Inc. All rights reserved.
Reproduction of these materials in any manner whatsoever without the written permission of
Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell™, the DELL logo, and PowerEdge™ are trademarks of Dell
Inc. Intel® and Intel® Xeon® are registered trademarks of Intel Corporation in the U.S. and
other countries.
Other trademarks and trade names may be used in this publication to refer to either the entities
claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in
trademarks and trade names other than its own.
Regulatory Model B08S
March 2012 Rev. A00

Contents | 3
Contents
1About Your System......................................................................12
Accessing System Features During Startup...................................................12
Front-Panel Features and Indicators ............................................................... 13
Hard-Drive Indicator Patterns...........................................................................17
Service Tag ........................................................................................................... 19
Back Panel Features and Indicators................................................................ 21
LAN Indicator Codes ........................................................................................... 25
Power and System Board Indicator Codes.....................................................27
Power Supply Indicator Codes .........................................................................28
BMC Heart Beat LED ........................................................................................... 29
Post Error Code.....................................................................................................30
Collecting System Event Log (SEL) for Investigation............................30
System Event Log .................................................................................................34
Processor Error ........................................................................................... 34
Memory ECC................................................................................................. 35
PCIe Error .....................................................................................................36
IOH Core Error.............................................................................................. 37
SB Error.........................................................................................................38
POST Start Event .........................................................................................39
POST End Event ........................................................................................... 40
POST Error Code Event ..............................................................................41
BIOS Recovery Event.................................................................................. 41

4|Contents
ME Fail Event................................................................................................ 42
SEL Generator ID......................................................................................... 43
BMC ........................................................................................................................ 43
Other Information You May Need.....................................................................47
2Using the System Setup Program ............................................48
Start Menu.............................................................................................................48
System Setup Options at Boot...........................................................................49
Console Redirection............................................................................................ 49
Enabling and Configuring Console Redirection ..................................... 50
Main Menu............................................................................................................ 54
Main Screen................................................................................................. 54
Advanced Menu ................................................................................................... 56
Power Management...................................................................................57
CPU Configuration....................................................................................... 59
Memory Configuration................................................................................62
SATA Configuration ....................................................................................64
PCI Configuration ........................................................................................ 67
USB Configuration....................................................................................... 72
Boot Menu............................................................................................................. 73
Server Menu..........................................................................................................74
LAN Configuration....................................................................................... 76
Remote Access Configuration ..................................................................77
Security Menu ...................................................................................................... 79
Exit Menu............................................................................................................... 80
Command Line Interfaces for Setup options ..................................................81

Contents | 5
3Installing System Components ...............................................111
Safety Instructions............................................................................................. 111
Recommended Tools......................................................................................... 111
Inside the System............................................................................................... 112
Hard Drives..........................................................................................................113
Removing a 3.5-inch Hard-Drive Blank .................................................113
Installing a 3.5-inch Hard-Drive Blank ..................................................114
Removing a 2.5-inch Hard-Drive Blank .................................................115
Installing a 2.5-inch Hard-Drive Blank ..................................................115
Removing a Hard-Drive Carrier ..............................................................116
Installing a Hard-Drive Carrier................................................................117
Removing a Hard Drive from a Hard-Drive Carrier .............................117
Installing a Hard Drive into a Hard-Drive Carrier ................................119
Power Supplies..................................................................................................119
Recommended Configuration ................................................................. 120
Full Configuration ...................................................................................... 120
Removing a Power Supply.......................................................................120
Installing a Power Supply........................................................................121
System-Board Assembly ..................................................................................122
Removing a Dummy System-Board Tray .............................................. 122
Installing a Dummy System-Board Tray ...............................................123
Removing a System-Board Assembly ...................................................124
Installing a System-Board Assembly.....................................................125
Air Baffle..............................................................................................................125
Removing the Air Baffle for 1U Node.....................................................125

6|Contents
Installing the Air Baffle for 1U Node......................................................126
Removing the Air Baffle for 2U Node.....................................................127
Installing the Air Baffle for 2U Node......................................................128
Heat Sinks ........................................................................................................... 128
Removing the Heat Sink........................................................................... 128
Installing the Heat Sink ............................................................................129
Processors...........................................................................................................130
Removing a Processor .............................................................................130
Installing a Processor...............................................................................131
Interposer Extender...........................................................................................133
Removing the Interposer Extender ........................................................133
Installing the Interposer Extender.......................................................... 134
Removing the Interposer Extender Tray ...............................................135
Installing the Interposer Extender Tray ................................................136
Expansion-Card Assembly and Expansion Card .........................................136
Removing the Expansion Card for 1U Node .........................................136
Installing the Expansion Card for 1U Node...........................................138
Removing the Expansion Card for 2U Node .........................................139
Installing the Expansion Card for 2U Node...........................................144
LSI 9265-8i Card..................................................................................................146
Removing the LSI 9265-8i Card for 1U Node.........................................146
Installing the LSI 9265-8i Card for 1U Node..........................................149
Cable Routing for LSI 9265-8i Card (1U Node)...................................... 150
Removing the LSI 9265-8i Card for 2U Node.........................................152
Installing the LSI 9265-8i Card for 2U Node..........................................156

Contents | 7
Cable Routing for the LSI 9265-8i Card (2U Node)...............................157
LSI 9265-8i RAID Battery................................................................................... 159
Removing the LSI 9265-8i RAID Battery Assembly..............................159
Installing the LSI 9265-8i RAID Battery Assembly...............................160
Removing the LSI 9265-8i RAID Battery ................................................161
Installing the LSI 9265-8i RAID Battery .................................................162
Expansion-Card Connector.............................................................................. 163
Removing the Expansion-Card Connector for 1U Node..................... 163
Installing the Expansion-Card Connector for 1U Node ......................164
Removing the Expansion-Card Connector for 2U Node..................... 165
Installing the Expansion-Card Connector for 2U Node ......................167
Optional Mezzanine Cards...............................................................................168
Removing the LSI 2008 SAS Mezzanine Card ...................................... 168
Installing the LSI 2008 SAS Mezzanine Card........................................ 169
Cable Routing for LSI 2008 SAS Mezzanine Card (1U Node).............170
Cable Routing for LSI 2008 SAS Mezzanine Card (2U Node).............171
Removing the 1GbE Mezzanine Card.....................................................172
Installing the 1GbE Mezzanine Card......................................................174
Removing the 10GbE Mezzanine Card...................................................175
Installing the 10GbE Mezzanine Card....................................................178
Mezzanine-Card Bridge Board........................................................................179
Removing the Mezzanine-Card Bridge Board .....................................179
Installing the Mezzanine-Card Bridge Board.......................................180
System Memory..................................................................................................181
Supported Memory Module Configuration........................................... 181

8|Contents
Removing the Memory Modules ............................................................183
Installing the Memory Modules..............................................................184
System Battery ...................................................................................................186
Replacing the System Battery ................................................................ 186
System Board......................................................................................................188
Removing a System Board ......................................................................188
Installing a System Board........................................................................ 189
Opening and Closing the System....................................................................190
Opening the System..................................................................................190
Closing the System.................................................................................... 191
Cooling Fans........................................................................................................192
Removing a Cooling Fan...........................................................................192
Installing a Cooling Fan............................................................................ 194
Power Distribution Boards ..............................................................................195
Removing a Power Distribution Board.................................................. 195
Installing a Power Distribution Board ...................................................200
Cable Routing for Power Distribution Board........................................202
Middle Planes .................................................................................................... 205
Removing the Middle Planes .................................................................. 205
Installing the Middle Planes.................................................................... 212
Cable Routing for Middle Plane to 3.5” Hard-Drive Backplane........214
Backplanes .........................................................................................................219
Removing the Backplane.........................................................................219
Installing the Backplane ..........................................................................224
Front Panels ........................................................................................................ 225

Contents | 9
Removing the Front Panel........................................................................225
Installing the Front Panel.........................................................................228
Sensor Boards .................................................................................................... 229
Removing the Sensor Board for 3.5” Hard-Drive System.................. 229
Installing the Sensor Board for 3.5” Hard-Drive System ................... 231
Cable Routing for Sensor Board and Front Panel for 3.5” Hard Drive
System......................................................................................................... 232
Removing the Sensor Board for 2.5” Hard-Drive System.................. 234
Installing the Sensor Board for 2.5” Hard-Drive System ................... 236
Cable Routing for Sensor Board and Front Panel for 2.5” Hard Drive
System......................................................................................................... 237
4Troubleshooting Your System.................................................239
Safety First –For You and Your System ........................................................ 239
Installation Problems........................................................................................ 239
Troubleshooting System Startup Failure.......................................................240
Troubleshooting External Connections.........................................................240
Troubleshooting the Video Subsystem.......................................................... 240
Troubleshooting a USB Device.......................................................................240
Troubleshooting a Serial I/O Device.............................................................. 241
Troubleshooting a NIC ......................................................................................242
Troubleshooting a Wet System.......................................................................243
Troubleshooting a Damaged System ............................................................. 244
Troubleshooting the System Battery..............................................................244
Troubleshooting Power Supplies................................................................... 245
Troubleshooting System Cooling Problems .................................................246
Troubleshooting a Fan ......................................................................................246

10 |Contents
Troubleshooting System Memory...................................................................247
Troubleshooting a Hard Drive .........................................................................249
Troubleshooting a Storage Controller ........................................................... 250
Troubleshooting Expansion Cards ................................................................. 252
Troubleshooting Processors ........................................................................... 253
IRQ Assignment Conflicts................................................................................. 254
5Jumpers and Connectors.........................................................255
System Board Connectors................................................................................255
Backplane Connectors ..................................................................................... 256
3.5" Hard-Drive Backplane With MCU...................................................256
2.5" Hard-Drive Backplane With MCU...................................................258
Middle Plane Connectors.................................................................................260
Interposer Extender Connectors.....................................................................261
LSI 2008 SAS Mezzanine Card Connectors................................................... 262
1GbE Mezzanine Card Connectors ................................................................. 263
10GbE Mezzanine Card Connectors ............................................................... 264
Power Distribution Board 1 Connectors ....................................................... 265
Power Distribution Board 2 Connectors ....................................................... 266
Sensor Board Connectors ................................................................................ 266
Jumper Settings ................................................................................................. 267
System Configuration Jumper Settings ................................................267
Backplane Jumper Settings....................................................................268
6Getting Help................................................................................269
Contacting Dell...................................................................................................269
7Index ............................................................................................270

Contents | 11

1
12 |About Your System
About Your System
Accessing System Features During Startup
The following keystrokes provide access to system features during startup.
Please be noted that the hot-keys of SAS/SATA card or PXE support are
only available in BIOS boot mode only. There is no hot-key when booting
by uEFI mode.
Keystroke Description
<F2> Enters the System Setup program. See “Start Menu” on page 48.
<F11> Enters the BIOS Boot Manager. See “System Setup Options at
Boot” on page 49.
<F12> Starts Preboot eXecution Environment (PXE) / iSCSI boot.
<Ctrl><C> Enters the LSI 2008 SAS Mezzanine Card Configuration Utility.
For more information, see the SAS adapter documentation.
<Ctrl><H> Enters the LSI 9265-8i Card Configuration Utility. For more
information, see the documentation for your SAS RAID card.
<Ctrl><Y>
Enters the MegaPCLI SAS RAID Management Tool.
<Ctrl><S> Enters the utility to configure onboard LAN settings for PXE
boot. For more information, see the documentation for your
integrated LAN.
<Ctrl><I> Enter onboard SAS and SATA Controller’s Configuration Utility.

About Your System | 13
Front-Panel Features and Indicators
Figure 1-1. Front Panel−3.5” x12 Hard Drives With Four System Boards
Figure 1-2. Front Panel−3.5” x12 Hard Drives With Two System Boards
Figure 1-3. Front Panel−3.5” x6 Hard Drives With One System Board
NOTE:
Figure 1-3 supports at most 6 hard drives.

14 |About Your System
Figure 1-4. Front Panel−2.5” x24 Hard Drives With Four System Boards
Figure 1-5. Front Panel−2.5” x8 Hard Drives With One System Board
Figure 1-6. Front Panel−2.5” x16 Hard Drives With Two System Boards
NOTE:
Figure 1-2, Figure 1-3, Figure 1-5 and Figure 1-6 only support the 2U-node
system with the configurations of interposer extender and LSI9265-8i card (or LSI
2008 SAS mezzanine card).

About Your System | 15
Item Indicator, Button
Or Connector
Icon Description
1 Power-on indicator/
system state indicator/
power button for system
board 1
The power-on indicator turns to
green when the system power is
on.
The power-on indicator turns to
amber when the system critical
event occurs.
The power button controls the
DC power supply output to the
system.
NOTE:
When powering on the
system, the video monitor can take
from several seconds to over 2
minutes to display an image,
depending on the amount of DIMM
installed in the system.
NOTE:
On ACPI-compliant
operating systems, turning off the
system using the power button
causes the system to perform a
graceful shutdown before power to
the system is turned off.
NOTE:
To force an ungraceful
shutdown, press and hold the
power button for 5 seconds.
3 Power-on indicator/
system state indicator/
power button for system
board 2
7 Power-on indicator/
system state indicator/
power button for system
board 4
9 Power-on indicator/
system state indicator/
power button for system
board 3

16 |About Your System
Item Indicator, Button
Or Connector
Icon Description
2 System identification
indicator/button for
system board 1
The identification button can be
used to locate a particular system
and system board within a chassis.
When the button is pushed, the
blue system status indicator on
the front and back blink until the
button is pushed again.
4 System identification
indicator/button for
system board 2
6 System identification
indicator/button for
system board 4
8 System identification
indicator/button for
system board 3
5 Hard Drives Up to twelve hot-swappable 3.5-
inch hard drives.
Up to twenty four hot-swappable
2.5-inch hard drives.
* Drive Cover Applicable only for 2.5-inch hard
drive system. This is not a usable
drive slot.

About Your System | 17
Hard-Drive Indicator Patterns
Figure 1-7. 3.5-inch Hard Drive Indicators
1 hard-drive activity indicator
(green)
2 hard-drive status indicator (green
and amber)
Figure 1-8. 2.5-inch Hard Drive Indicators
1 hard-drive status indicator (green
and amber)
2 hard-drive activity indicator
(green)

18 |About Your System
Table 1-1. Hard-Drive Status Indicators−For 3.5"/2.5” Hard-Drive Backplane With
MCU
Controller Hard Drive
Type Function Activity LED Status LED
Green Green Amber
Onboard
Controller
SATA2 Drive on-line Off/
Blinking
when active
On Off
Fail Off/
Blinking
when active
On Off
LSI 9265
/LSI 2008
SAS
/SATA2
Slot Empty Off Off Off
Drive On-
line/Access
Blinking
when active
On Off
Drive Fail Off Off On 125 ms
Off 125 ms
Drive Rebuild Blinking
when active
On 400
ms
Off 100
ms
Off
Drive Identify Blinking
when active
On 250
ms
Off 250
ms
Off

About Your System | 19
Service Tag
The Service Tag locations for 1U node, 2U node and chassis are as follows.
Figure 1-9 Service Tag Location for 1U Node
Figure 1-10 Service Tag Location for 2U Node

20 |About Your System
Figure 1-11 Service Tag Location on the Chassis
The linkage of 12 hard drives for four system boards is presented as below.
Please refer to Front-Panel Features and Indicators on page 13 for other
SKUs.
Figure 1-12 Service Tag Linkage