Dell PowerEdge C8000 User manual

Dell PowerEdge C8000
Hardware Owner’s
Manual
Regulatory Model: B10S
Regulatory Type: B10S001

Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make better use of
your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of data if
instructions are not followed.
WARNING: A WARNING indicates a potential for property damage, personal
injury, or death.
____________________
Information in this publication is subject to change without notice.
© 2012 Dell Inc. All rights reserved.
Reproduction of these materials in anymanner whatsoever without the written permissionof Dell Inc.
is strictly forbidden.
Trademarks used in this text: Dell™, the DELL logo, PowerEdge™ are trademarks of Dell Inc.
Intel is a registered trademark of Intel Corporation in the United State or other countries.
Othertrademarksandtradenamesmaybeusedinthispublicationtorefertoeithertheentitiesclaiming
the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and
trade names other than its own.
Regulatory Model B10S
Regulatory Type: B10S001
2012 - 07 P/N XXXXX Rev. A00

Contents 3
Contents
1 About the System . . . . . . . . . . . . . . . . . . . 9
Accessing System Features During Startup. . . . . . . 10
Front-Panel Features and Indicators . . . . . . . . . . 11
Back-Panel Features and Indicators . . . . . . . . . . 12
Server Enclosure Indicator Codes. . . . . . . . . . . . 14
NIC Indicator Codes . . . . . . . . . . . . . . . . . . . 16
Sled Bay Numbering. . . . . . . . . . . . . . . . . . . 18
Fan Bay Numbering . . . . . . . . . . . . . . . . . . . 19
Sled Module Configuration . . . . . . . . . . . . . . . 20
Sled Features . . . . . . . . . . . . . . . . . . . . . . 21
Power Sleds . . . . . . . . . . . . . . . . . . . . 21
Compute Sleds . . . . . . . . . . . . . . . . . . . 23
Storage Sleds. . . . . . . . . . . . . . . . . . . . 29
Service Tag. . . . . . . . . . . . . . . . . . . . . . . . 31
POST Error Codes . . . . . . . . . . . . . . . . . . . . 35
Collecting System Event Log for
Investigation . . . . . . . . . . . . . . . . . . . . 35
System Event Log. . . . . . . . . . . . . . . . . . . . . 43
Processor Error. . . . . . . . . . . . . . . . . . . 43
Memory Ecc . . . . . . . . . . . . . . . . . . . . 44
PCIe Error . . . . . . . . . . . . . . . . . . . . . . 46

4Contents
IOH Core Error . . . . . . . . . . . . . . . . . . . 47
SB Error . . . . . . . . . . . . . . . . . . . . . . . 48
POST Start Event . . . . . . . . . . . . . . . . . . 49
POST End Event . . . . . . . . . . . . . . . . . . . 50
POST Error Code Event . . . . . . . . . . . . . . . 51
BIOS Recovery Event . . . . . . . . . . . . . . . . 52
ME Fail Event . . . . . . . . . . . . . . . . . . . . 52
SEL Generator ID . . . . . . . . . . . . . . . . . . 53
BMC . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Other Information You May Need . . . . . . . . . . . . 59
2 Using the System Setup Program . . . . . 61
System Setup Menu . . . . . . . . . . . . . . . . . . . 61
System Setup Options at Boot . . . . . . . . . . . . . . 62
Using the System Setup Program
Navigation Keys . . . . . . . . . . . . . . . . . . . . . 62
General Help . . . . . . . . . . . . . . . . . . . . . . . 63
Console Redirection . . . . . . . . . . . . . . . . . . . 63
Enabling and Configuring Console
Redirection . . . . . . . . . . . . . . . . . . . . . 63
Main Menu . . . . . . . . . . . . . . . . . . . . . . . . 68
Main Screen . . . . . . . . . . . . . . . . . . . . 68
System Settings. . . . . . . . . . . . . . . . . . . 69
Advanced Menu . . . . . . . . . . . . . . . . . . . . . 71
Power Management . . . . . . . . . . . . . . . . 72
CPU Configuration . . . . . . . . . . . . . . . . . 78
Memory Configuration . . . . . . . . . . . . . . . 81
SATA Configuration . . . . . . . . . . . . . . . . . 83

Contents 5
PCI Configuration . . . . . . . . . . . . . . . . . . 86
USB Configuration . . . . . . . . . . . . . . . . . 93
Security Menu . . . . . . . . . . . . . . . . . . . . . . 94
Server Menu . . . . . . . . . . . . . . . . . . . . . . . 96
View System Log . . . . . . . . . . . . . . . . . . 101
Boot Menu . . . . . . . . . . . . . . . . . . . . . . . . 102
Exit Menu . . . . . . . . . . . . . . . . . . . . . . . . 104
Command Line Interfaces for System
Setup Options . . . . . . . . . . . . . . . . . . . . . . 106
IPMI Command List . . . . . . . . . . . . . . . . . . . 129
Power Management Settings . . . . . . . . . . . . . . 138
3 Installing System Components . . . . . . . 141
Safety Instructions. . . . . . . . . . . . . . . . . . . . 141
Recommended Tools. . . . . . . . . . . . . . . . . . . 142
Inside the System . . . . . . . . . . . . . . . . . . . . 143
Sled Blank . . . . . . . . . . . . . . . . . . . . . . . . 144
Removing a Sled Blank . . . . . . . . . . . . . . . 144
Installing a Sled Blank . . . . . . . . . . . . . . . 144
Compute Sleds . . . . . . . . . . . . . . . . . . . . . . 145
Removing a Compute Sled . . . . . . . . . . . . . 145
Installing a Compute Sled . . . . . . . . . . . . . 146
Storage Sled . . . . . . . . . . . . . . . . . . . . . . . 147
Removing a Storage Sled. . . . . . . . . . . . . . 147
Installing a Storage Sled . . . . . . . . . . . . . . 148

6Contents
Power Sled . . . . . . . . . . . . . . . . . . . . . . . 148
Inside a Power Sled. . . . . . . . . . . . . . . . 150
Removing a Power Sled. . . . . . . . . . . . . . 150
Installing a Power Sled . . . . . . . . . . . . . . 152
Removing the PSU1/3 Module Assembly . . . . . 153
Installing the PSU1/3 Module Assembly . . . . . 155
Removing the PSU2/4 Module Assembly . . . . . 155
Installing the PSU2/4 Module Assembly . . . . . 156
Removing the PSU Module . . . . . . . . . . . . 157
Installing the PSU Module . . . . . . . . . . . . 158
Fan Modules . . . . . . . . . . . . . . . . . . . . . . 159
Removing a Fan Module . . . . . . . . . . . . . 159
Installing a Fan Module . . . . . . . . . . . . . . 160
Front Panel Board . . . . . . . . . . . . . . . . . . . 161
Removing the Front Panel Board . . . . . . . . . 161
Installing the Front Panel Board . . . . . . . . . 162
Fan Controller Board . . . . . . . . . . . . . . . . . . 163
Removing the Fan Controller Board . . . . . . . 163
Installing the Fan Controller Board . . . . . . . . 164
4 Troubleshooting. . . . . . . . . . . . . . . . . . . 165
Safety First—For You and Your System . . . . . . . . 165
Installation Problems . . . . . . . . . . . . . . . . . 165
Troubleshooting System Startup Failure. . . . . . . . 166
Troubleshooting External Connections . . . . . . . . 166
Troubleshooting the Video Subsystem. . . . . . . . . 166
Troubleshooting a USB Device . . . . . . . . . . . . 166

Contents 7
Troubleshooting a Serial I/O Device . . . . . . . . . . 167
Troubleshooting a NIC . . . . . . . . . . . . . . . . . . 168
Troubleshooting a Wet Enclosure . . . . . . . . . . . . 169
Troubleshooting a Damaged Enclosure . . . . . . . . . 170
Troubleshooting Enclosure Components . . . . . . . . 171
Troubleshooting Enclosure Fan Modules . . . . . 171
Troubleshooting the Power Sled . . . . . . . . . . 173
Troubleshooting Power Supplies. . . . . . . . . . 173
Troubleshooting Sled Components . . . . . . . . . . . 174
Troubleshooting System Memory . . . . . . . . . 174
Troubleshooting a Hard-Drive . . . . . . . . . . . 176
Troubleshooting Expansion Cards . . . . . . . . . 177
Troubleshooting Processors . . . . . . . . . . . . 177
Troubleshooting the System Board . . . . . . . . 178
Troubleshooting the System Battery . . . . . . . . 179
IRQ Assignment Conflicts . . . . . . . . . . . . . . . . 180
5 Jumpers and Connectors . . . . . . . . . . . 181
Server Enclosure Boards . . . . . . . . . . . . . . . . 181
Front Panel Board Connectors . . . . . . . . . . . 181
Fan Controller Board Connectors . . . . . . . . . 182
Power Management Board Connectors . . . . . . 183
Power Sled Boards . . . . . . . . . . . . . . . . . . . 184
Power Distribution Boards Connectors . . . . . . 184
Power Interposer Board Connectors. . . . . . . . 186

8Contents
6 Getting Help . . . . . . . . . . . . . . . . . . . . . . 187
Contacting Dell . . . . . . . . . . . . . . . . . . 187
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189

About the System 9
1
About the System
The PowerEdge C8000 server enclosure features ten vertically aligned sled
bays which support a full sled or a mixed sled enclosure. A full sled enclosure
can include up to five C8220X double-wide compute sleds, ten C8220
single-wide compute sleds, or five C8000XD storage sleds. A mixed sled
enclosure can support a mixture of differing sled types. To function as a
system, a compute sled is inserted into the PowerEdge C8000 server enclosure
that supports fans and optional power sleds. The fans are shared resources of
the sleds in the PowerEdge C8000 server enclosure.
NOTE: To ensure proper operation and cooling, all bays in the enclosure must be
populated at all times with either a sled or with a sled blank.

10 About the System
Accessing System Features During Startup
The following keystrokes provide access to system features during startup.
The SAS/SATA card or PXE hotkey support are available only in the BIOS
boot mode. Hotkey function is not available in the Unified Extensible
Firmware Interface (UEFI) boot mode.
Keystroke Description
<F2> Enters the System Setup program. See "System Setup Menu" on
page 61.
<F11> Enters the BIOS Boot Manager or the Unified Extensible
Firmware Interface (UEFI) Boot Manager, depending on the
system's boot configuration. See "System Setup Options at Boot"
on page 62.
<F12> Starts Preboot eXecution Environment (PXE) boot.
<Ctrl><C> Enters the LSI 2008 SAS Mezzanine Card Configuration Utility.
For more information, see the SAS adapter documentation.
<Ctrl><H> Enters the LSI 2008 SAS Mezzanine Card Configuration Utility.
For more information, see the documentation for your SAS RAID
card.
<Ctrl><S> Enters the utility to configure onboard NIC settings for PXE boot.
For more information, see the documentation for your integrated
NIC.
<Ctrl><I> Enters the onboard SAS and SATA controller’s configuration
utility.