Dell PowerEdge C8000 User manual

Dell PowerEdge C8220
Hardware Owner’s
Manual
Regulatory Model: B05B
Regulatory Type: B05B001

Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make better use of
your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of data if
instructions are not followed.
WARNING: A WARNING indicates a potential for property damage, personal
injury, or death.
____________________
Information in this publication is subject to change without notice.
© 2012 Dell Inc. All rights reserved.
Reproduction of these materials in anymanner whatsoever without the written permissionof Dell Inc.
is strictly forbidden.
Trademarks used in this text: Dell™, the DELL logo, and PowerEdge™ are trademarks of Dell Inc.
Intel is a registered trademark of Intel Corporation in the U.S. and other countries.
Othertrademarksandtradenamesmaybeusedinthispublicationtorefertoeithertheentitiesclaiming
the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and
trade names other than its own.
Regulatory Model B05B
Regulatory Type: B05B001
2012 - 08 P/N XXXXX Rev. A00

Contents 3
Contents
1 About Your System . . . . . . . . . . . . . . . . . 11
Accessing System Features During Startup. . . . . . . 11
Front-Panel Features and Indicators . . . . . . . . . . 12
NIC Indicator Codes . . . . . . . . . . . . . . . . . . . 14
Power and System Board Indicator Codes . . . . . . . 16
BMC Heartbeat Indicator Codes. . . . . . . . . . . . . 17
Service Tag. . . . . . . . . . . . . . . . . . . . . . . . 18
POST Error Code . . . . . . . . . . . . . . . . . . . . . 19
Collecting System Event Log for
Investigation . . . . . . . . . . . . . . . . . . . . 19
System Event Log. . . . . . . . . . . . . . . . . . . . . 27
Processor Error. . . . . . . . . . . . . . . . . . . 27
Memory Ecc . . . . . . . . . . . . . . . . . . . . 28
PCIe Error . . . . . . . . . . . . . . . . . . . . . . 30
IOH Core Error . . . . . . . . . . . . . . . . . . . 31
SB Error . . . . . . . . . . . . . . . . . . . . . . . 32
POST Start Event . . . . . . . . . . . . . . . . . . 33
POST End Event. . . . . . . . . . . . . . . . . . . 34
POST Error Code Event . . . . . . . . . . . . . . . 35
BIOS Recovery Event . . . . . . . . . . . . . . . . 36
ME Fail Event . . . . . . . . . . . . . . . . . . . . 37
SEL Generator ID . . . . . . . . . . . . . . . . . . 37

4Contents
BMC . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Other Information You May Need . . . . . . . . . . . . 43
2 Using the System Setup Program . . . . . 45
System Setup Menu . . . . . . . . . . . . . . . . . . . 45
System Setup Options at Boot . . . . . . . . . . . . . . 46
Using the System Setup Program Navigation
Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
General Help . . . . . . . . . . . . . . . . . . . . . . . 47
Console Redirection . . . . . . . . . . . . . . . . . . . 47
Enabling and Configuring Console
Redirection . . . . . . . . . . . . . . . . . . . . . 47
Serial Port Connection List . . . . . . . . . . . . . 51
Main Menu . . . . . . . . . . . . . . . . . . . . . . . . 52
Main Screen . . . . . . . . . . . . . . . . . . . . 52
System Settings. . . . . . . . . . . . . . . . . . . 53
Advanced Menu . . . . . . . . . . . . . . . . . . . . . 55
Power Management . . . . . . . . . . . . . . . . 56
CPU Configuration . . . . . . . . . . . . . . . . . 62
Memory Configuration . . . . . . . . . . . . . . . 65
SATA Configuration . . . . . . . . . . . . . . . . . 67
PCI Configuration . . . . . . . . . . . . . . . . . . 70
USB Configuration . . . . . . . . . . . . . . . . . 77
Security Menu . . . . . . . . . . . . . . . . . . . . . . 78
Server Menu . . . . . . . . . . . . . . . . . . . . . . . 80
View System Log . . . . . . . . . . . . . . . . . . 85

Contents 5
Boot Menu . . . . . . . . . . . . . . . . . . . . . . . . 86
Exit Menu . . . . . . . . . . . . . . . . . . . . . . . . 88
Command Line Interfaces for System Setup
Options . . . . . . . . . . . . . . . . . . . . . . . . . . 90
IPMI Command List . . . . . . . . . . . . . . . . . . . 113
Power Management Settings . . . . . . . . . . . . . . 122
3 Installing System Components . . . . . . . 125
Safety Instructions. . . . . . . . . . . . . . . . . . . . 125
Recommended Tools. . . . . . . . . . . . . . . . . . . 126
Inside the System . . . . . . . . . . . . . . . . . . . . 127
Sled Configuration . . . . . . . . . . . . . . . . . . . . 128
Sled. . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Removing a Sled . . . . . . . . . . . . . . . . . . 129
Installing a Sled. . . . . . . . . . . . . . . . . . . 130
Sled Blank . . . . . . . . . . . . . . . . . . . . . . . . 130
Removing a Sled Blank . . . . . . . . . . . . . . . 130
Installing a Sled Blank . . . . . . . . . . . . . . . 131
SD Card. . . . . . . . . . . . . . . . . . . . . . . . . . 131
Removing a SD Card . . . . . . . . . . . . . . . . 131
Installing a SD Card. . . . . . . . . . . . . . . . . 132
Sled Covers . . . . . . . . . . . . . . . . . . . . . . . 132
Removing the Front Cover . . . . . . . . . . . . . 132
Installing the Front Cover . . . . . . . . . . . . . . 133
Removing the Back Cover . . . . . . . . . . . . . 134
Installing the Back Cover . . . . . . . . . . . . . . 135

6Contents
Cooling Shroud . . . . . . . . . . . . . . . . . . . . . 135
Removing the Cooling Shroud . . . . . . . . . . 135
Installing the Cooling Shroud . . . . . . . . . . . 136
Heat Sink . . . . . . . . . . . . . . . . . . . . . . . . 137
Removing a Heat Sink. . . . . . . . . . . . . . . 137
Installing a Heat Sink . . . . . . . . . . . . . . . 139
Processors . . . . . . . . . . . . . . . . . . . . . . . 140
Removing a Processor . . . . . . . . . . . . . . 140
Installing a Processor. . . . . . . . . . . . . . . 142
System Memory . . . . . . . . . . . . . . . . . . . . 143
Memory Module Installation
Guidelines . . . . . . . . . . . . . . . . . . . . . 143
Supported DIMM Configuration . . . . . . . . . 144
Removing Memory Modules . . . . . . . . . . . 146
Installing Memory Modules. . . . . . . . . . . . 147
Expansion Card. . . . . . . . . . . . . . . . . . . . . 148
Removing the Expansion Card . . . . . . . . . . 148
Installing the Expansion Card. . . . . . . . . . . 149
Expansion Card Riser . . . . . . . . . . . . . . . . . 150
Removing the Expansion Card Riser . . . . . . . 150
Installing the Expansion Card Riser. . . . . . . . 151
Mezzanine Cards . . . . . . . . . . . . . . . . . . . . 151
Removing the Infiniband Mezzanine
Card . . . . . . . . . . . . . . . . . . . . . . . . 151
Installing the Infiniband Mezzanine
Card . . . . . . . . . . . . . . . . . . . . . . . . 154
Removing the 10 GbE Mezzanine Card . . . . . . 155
Installing the 10 GbE Mezzanine Card . . . . . . 157

Contents 7
SD Card Reader . . . . . . . . . . . . . . . . . . . . . 158
Removing the SD Card Reader . . . . . . . . . . . 158
Installing the SD Card Reader . . . . . . . . . . . 160
Removing the SD Card Reader Support
Bracket . . . . . . . . . . . . . . . . . . . . . . . 161
Installing the SD Card Reader Support
Bracket . . . . . . . . . . . . . . . . . . . . . . . 162
Internal Hard-Drives . . . . . . . . . . . . . . . . . . . 162
Removing a Hard-Drive Carrier. . . . . . . . . . . 162
Installing a Hard-Drive Carrier . . . . . . . . . . . 163
Removing a Hard-Drive From
the Hard-Drive Carrier . . . . . . . . . . . . . . . 164
Installing a Hard-Drive Into
a Hard-Drive Carrier . . . . . . . . . . . . . . . . 165
Removing the Hard-Drive Tray . . . . . . . . . . . 165
Installing the Hard-Drive Tray . . . . . . . . . . . 166
Interposer Extender . . . . . . . . . . . . . . . . . . . 167
Removing the Interposer Extender . . . . . . . . . 167
Installing the Interposer Extender . . . . . . . . . 168
Node Power Distribution Board . . . . . . . . . . . . . 169
Removing the Node Power Distribution
Board . . . . . . . . . . . . . . . . . . . . . . . . 169
Installing the Node Power Distribution
Board . . . . . . . . . . . . . . . . . . . . . . . . 170
System Battery . . . . . . . . . . . . . . . . . . . . . . 171
Removing the System Battery . . . . . . . . . . . 171
Installing the System Battery. . . . . . . . . . . . 172
System Board . . . . . . . . . . . . . . . . . . . . . . 173
Removing the System Board . . . . . . . . . . . . 173
Installing the System Board . . . . . . . . . . . . 175

8Contents
4 Troubleshooting. . . . . . . . . . . . . . . . . . . 177
Safety First—For You and Your System . . . . . . . . 177
Installation Problems . . . . . . . . . . . . . . . . . 177
Troubleshooting System Startup Failure. . . . . . . . 178
Troubleshooting External Connections . . . . . . . . 178
Troubleshooting the Video Subsystem. . . . . . . . . 178
Troubleshooting a USB Device . . . . . . . . . . . . 178
Troubleshooting a Serial I/O Device. . . . . . . . . . 179
Troubleshooting a NIC . . . . . . . . . . . . . . . . . 180
Troubleshooting a Wet Enclosure . . . . . . . . . . . 181
Troubleshooting a Damaged Enclosure . . . . . . . . 182
Troubleshooting the Enclosure Fan Modules . . . . . 183
Troubleshooting the Power Sled . . . . . . . . . . . 185
Troubleshooting System Memory . . . . . . . . . . . 185
Troubleshooting a Hard-Drive . . . . . . . . . . . . . 187
Troubleshooting a Storage Controller . . . . . . . . . 188
Troubleshooting Expansion Cards . . . . . . . . . . . 189
Troubleshooting Processors . . . . . . . . . . . . . . 190
Troubleshooting the System Board . . . . . . . . . . 191
Troubleshooting the System Battery . . . . . . . . . . 192
IRQ Assignment Conflicts . . . . . . . . . . . . . . . 193

Contents 9
5 Jumpers and Connectors . . . . . . . . . . . 195
System Board Jumper Settings . . . . . . . . . . . . . 195
System Board Connectors . . . . . . . . . . . . . . . . 197
Interposer Extender Connectors. . . . . . . . . . . . . 199
SD Card Reader Connectors . . . . . . . . . . . . . . . 200
Node Power Distribution Board Connectors . . . . . . 201
6 Getting Help. . . . . . . . . . . . . . . . . . . . . . 203
Contacting Dell . . . . . . . . . . . . . . . . . . . 203
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205

10 Contents

About Your System 11
1
About Your System
Accessing System Features During Startup
The following keystrokes provide access to system features during startup.
The SAS/SATA card or PXE hotkey support are available only in the BIOS
boot mode. Hotkey function is not available in the Unified Extensible
Firmware Interface (UEFI) boot mode.
Keystroke Description
<F2> Enters the System Setup program. See "System Setup Menu" on
page 45.
<F11> Enters the BIOS Boot Manager or the Unified Extensible
Firmware Interface (UEFI) Boot Manager, depending on the
system's boot configuration. See "System Setup Options at Boot"
on page 46.
<F12> Starts Preboot eXecution Environment (PXE) boot.
<Ctrl><C> Enters the LSI 2008 SAS Mezzanine Card Configuration Utility.
For more information, see the SAS adapter documentation.
<Ctrl><H> Enters the LSI 2008 SAS Mezzanine Card Configuration Utility.
For more information, see the documentation for your SAS RAID
card.
<Ctrl><S> Enters the utility to configure onboard NIC settings for PXE boot.
For more information, see the documentation for your integrated
NIC.
<Ctrl><I> Enters the onboard SAS and SATA controller’s configuration
utility.

12 About Your System
Front-Panel Features and Indicators
Figure 1-1. Front-Panel Features and Indicators
Item Indicator, Button, or
Connector
Icon Description
1 USB connectors Connects USB devices to the system. The
ports are USB 2.0 compliant.
2 Mezzanine card
expansion slot
Installs an I/O module mezzanine card.
3 Low profile PCIe
expansion slot
Installs a low profile PCI Express x16 card.
4 Release latch Press to release the sled from the
enclosure.
1
2
3
4
5
6
7
8
9
10
11
12

About Your System 13
5Power-onindicator/
power button
The power-on indicator lights when the
sled power is on.
The power-on indicator lights amber
when the system critical event occurs.
The power button turns the compute
sled on.
NOTE: When powering on the sled, the
video monitor can take from several
seconds to over 2 minutes to display an
image, depending on the amount of memory
installed in the system.
NOTE: On ACPI-compliant operating
systems, turning off the sled using the
power button causes the sled to perform a
graceful shutdown before power to the sled
is turned off.
NOTE: To force an ungraceful shutdown,
press and hold the power button for five
seconds.
6 VGA connector Connects a VGA display to the system.
7 Serial connector Connects a serial device to the system.
8 BMC management
port
Dedicated management port.
9 Ethernet connector 2 Embedded 10/100/1000 Mbit NIC
connector.
10 Ethernet connector 1 Embedded 10/100/1000 Mbit NIC
connector.
11 Sled identification
indicator
Lights blue to identify a particular system
and system board.
12 Handle Hold to pull the sled from the enclosure.
Item Indicator, Button, or
Connector
Icon Description
2
1

14 About Your System
NIC Indicator Codes
Figure 1-2. NIC Indicators
1 link indicator 2 activity indicator
Indicator Status Indicator Code
Link indicator Solid amber Linking at 100 Mbps port speed
Solid green Linking at 1 Gbps port speed (maximum)
Blinking green Linking at 1 Gbps port speed
Network activity is present
•PreOSPOST
• OS without driver
•OSwithdriver
Blinks at speed relative to packet density
Off Linking at 10 Mbps port speed
Activity
indicator
Solid green No activity
Blinking green Transmit or receive activity
Off Idle

About Your System 15
Figure 1-3. NIC Indicators (BMC management port)
1 link indicator 2 activity indicator
Indicator Status Indicator Code
Link indicator Blinking amber Linking at 10 Mbps port speed
Blinking green Linking at 100 Mbps port speed (maximum)
Activity
indicator
Solid green No activity
Blinking green Transmit or receive activity
Off Idle

16 About Your System
Power and System Board Indicator Codes
The indicators on the front of the sled display status codes during system
startup. For location of the indicators on the front panel, see Figure 1-1.
Table 1-1. Power and System Board Indicator Codes
Indicator Color Status Indicator Code
Power-on
indicator
Green Solid
Sled power is on (S0)
Amber Off
Green Solid BMC critical condition event in power off
mode (S4/S5)
Amber Blinking
Green Blinking BMC critical condition event in power on
mode (S0)
Amber Blinking
System
identification
indicator
Blue Solid The IPMI via Chassis Identify Command On
or ID Button Press ID On is generated.
Blue Blinking Only the IPMI via Chassis Identify Command
Blink On is generated.
Off The IPMI via Chassis Identify Command Off
or ID Button Press ID Off is generated.

About Your System 17
BMC Heartbeat Indicator Codes
The system board includes a BMC heartbeat indicator (LED17) for
debugging the Baseboard Management Controller (BMC). The BMC
heartbeat indicator lights green when power is supplied to the sled and blinks
green when the BMC firmware is ready.
Figure 1-4. BMC Heartbeat Indicator
1 system board 2 BMC heartbeat indicator

18 About Your System
Service Tag
The following illustration provides location of the Service Tag number on the
C8220 single-wide compute sled.
Figure 1-5. Service Tag Location for C8220 Single-Wide Compute Sled

About Your System 19
POST Error Code
Collecting System Event Log for Investigation
Whenever possible, the system BIOS will output the current boot progress
codes on the video screen. Progress codes are 32-bit quantities plus optional
data. The 32-bit numbers include class, subclass, and operation information.
The class and subclass fields point to the type of hardware that is being
initialized. The operation field represents the specific initialization activity.
Based on the data bit availability to display progress codes, a progress code
can be customized to fit the data width. The higher the data bit, the higher
the granularity of information that can be sent on the progress port. The
progress codes may be reported by the system BIOS or option ROMs.
The Response section in the following table may be divided into 3 types:
• Warning or Not an error – The message is displayed on the screen. An error
record is logged to the SEL. The system will continue booting with a
degraded state. The user may want to replace the erroneous unit.
• Pause – The message is displayed on the screen, an error is logged to the
SEL, and user input is required to continue. The user can take immediate
corrective action or choose to continue booting.
• Halt – The message is displayed on the screen, an error is logged to the
SEL, and the system cannot boot unless the error is resolved. The user
needs to replace the faulty part and restart the system.
Error
Code
Error Message Response Error Cause Corrective Actions
0010h Local Console
Resource
Conflict
Pause Video device
initialization
failed
See "Troubleshooting the
Video Subsystem" on
page 178.
If the problem persists, see
"Getting Help" on page 203.
0011h Local Console
Controller Error
Pause Video device
initialization
failed
See "Troubleshooting the
Video Subsystem" on
page 178.
If the problem persists, see
"Getting Help" on page 203.

20 About Your System
0012h Local Console
Output Error
Pause Video device
initialization
failed
See "Troubleshooting the
Video Subsystem" on
page 178.
If the problem persists, see
"Getting Help" on page 203.
0013h ISA IO
Controller Error
Pause ISA device
initialization
failed
See "Troubleshooting
Expansion Cards" on
page 189.
If the problem persists, see
"Getting Help" on page 203.
0014h ISA IO Resource
Conflict
Pause ISA device
initialization
failed
See "Troubleshooting
Expansion Cards" on
page 189.
If the problem persists, see
"Getting Help" on page 203.
0015h ISA IO
Controller Error
Pause ISA device
initialization
failed
See "Troubleshooting
Expansion Cards" on
page 189.
If the problem persists, see
"Getting Help" on page 203.
0016h ISA Floppy
Controller Error
Pause Floppy device
initialization
failed
See "Troubleshooting a USB
Device" on page 178.
If the problem persists, see
"Getting Help" on page 203.
0017h ISA Floppy
Input Error
Pause Floppy device
initialization
failed
See "Troubleshooting a USB
Device" on page 178.
If the problem persists, see
"Getting Help" on page 203.
0018h ISA Floppy
Output Error
Pause Floppy device
initialization
failed
See "Troubleshooting a USB
Device" on page 178.
If the problem persists, see
"Getting Help" on page 203.
Error
Code
Error Message Response Error Cause Corrective Actions