Dell PowerEdge C8000 User manual

Dell PowerEdge C8220
Hardware Owner’s
Manual
Regulatory Model: B05B
Regulatory Type: B05B001

Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make better use of
your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of data if
instructions are not followed.
WARNING: A WARNING indicates a potential for property damage, personal
injury, or death.
____________________
Information in this publication is subject to change without notice.
© 2012 Dell Inc. All rights reserved.
Reproduction of these materials in anymanner whatsoever without the written permissionof Dell Inc.
is strictly forbidden.
Trademarks used in this text: Dell™, the DELL logo, and PowerEdge™ are trademarks of Dell Inc.
Intel is a registered trademark of Intel Corporation in the U.S. and other countries.
Othertrademarksandtradenamesmaybeusedinthispublicationtorefertoeithertheentitiesclaiming
the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and
trade names other than its own.
Regulatory Model B05B
Regulatory Type: B05B001
2012 - 08 P/N XXXXX Rev. A00

Contents 3
Contents
1 About Your System . . . . . . . . . . . . . . . . . 11
Accessing System Features During Startup. . . . . . . 11
Front-Panel Features and Indicators . . . . . . . . . . 12
NIC Indicator Codes . . . . . . . . . . . . . . . . . . . 14
Power and System Board Indicator Codes . . . . . . . 16
BMC Heartbeat Indicator Codes. . . . . . . . . . . . . 17
Service Tag. . . . . . . . . . . . . . . . . . . . . . . . 18
POST Error Code . . . . . . . . . . . . . . . . . . . . . 19
Collecting System Event Log for
Investigation . . . . . . . . . . . . . . . . . . . . 19
System Event Log. . . . . . . . . . . . . . . . . . . . . 27
Processor Error. . . . . . . . . . . . . . . . . . . 27
Memory Ecc . . . . . . . . . . . . . . . . . . . . 28
PCIe Error . . . . . . . . . . . . . . . . . . . . . . 30
IOH Core Error . . . . . . . . . . . . . . . . . . . 31
SB Error . . . . . . . . . . . . . . . . . . . . . . . 32
POST Start Event . . . . . . . . . . . . . . . . . . 33
POST End Event. . . . . . . . . . . . . . . . . . . 34
POST Error Code Event . . . . . . . . . . . . . . . 35
BIOS Recovery Event . . . . . . . . . . . . . . . . 36
ME Fail Event . . . . . . . . . . . . . . . . . . . . 37
SEL Generator ID . . . . . . . . . . . . . . . . . . 37

4Contents
BMC . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Other Information You May Need . . . . . . . . . . . . 43
2 Using the System Setup Program . . . . . 45
System Setup Menu . . . . . . . . . . . . . . . . . . . 45
System Setup Options at Boot . . . . . . . . . . . . . . 46
Using the System Setup Program Navigation
Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
General Help . . . . . . . . . . . . . . . . . . . . . . . 47
Console Redirection . . . . . . . . . . . . . . . . . . . 47
Enabling and Configuring Console
Redirection . . . . . . . . . . . . . . . . . . . . . 47
Serial Port Connection List . . . . . . . . . . . . . 51
Main Menu . . . . . . . . . . . . . . . . . . . . . . . . 52
Main Screen . . . . . . . . . . . . . . . . . . . . 52
System Settings. . . . . . . . . . . . . . . . . . . 53
Advanced Menu . . . . . . . . . . . . . . . . . . . . . 55
Power Management . . . . . . . . . . . . . . . . 56
CPU Configuration . . . . . . . . . . . . . . . . . 62
Memory Configuration . . . . . . . . . . . . . . . 65
SATA Configuration . . . . . . . . . . . . . . . . . 67
PCI Configuration . . . . . . . . . . . . . . . . . . 70
USB Configuration . . . . . . . . . . . . . . . . . 77
Security Menu . . . . . . . . . . . . . . . . . . . . . . 78
Server Menu . . . . . . . . . . . . . . . . . . . . . . . 80
View System Log . . . . . . . . . . . . . . . . . . 85

Contents 5
Boot Menu . . . . . . . . . . . . . . . . . . . . . . . . 86
Exit Menu . . . . . . . . . . . . . . . . . . . . . . . . 88
Command Line Interfaces for System Setup
Options . . . . . . . . . . . . . . . . . . . . . . . . . . 90
IPMI Command List . . . . . . . . . . . . . . . . . . . 113
Power Management Settings . . . . . . . . . . . . . . 122
3 Installing System Components . . . . . . . 125
Safety Instructions. . . . . . . . . . . . . . . . . . . . 125
Recommended Tools. . . . . . . . . . . . . . . . . . . 126
Inside the System . . . . . . . . . . . . . . . . . . . . 127
Sled Configuration . . . . . . . . . . . . . . . . . . . . 128
Sled. . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Removing a Sled . . . . . . . . . . . . . . . . . . 129
Installing a Sled. . . . . . . . . . . . . . . . . . . 130
Sled Blank . . . . . . . . . . . . . . . . . . . . . . . . 130
Removing a Sled Blank . . . . . . . . . . . . . . . 130
Installing a Sled Blank . . . . . . . . . . . . . . . 131
SD Card. . . . . . . . . . . . . . . . . . . . . . . . . . 131
Removing a SD Card . . . . . . . . . . . . . . . . 131
Installing a SD Card. . . . . . . . . . . . . . . . . 132
Sled Covers . . . . . . . . . . . . . . . . . . . . . . . 132
Removing the Front Cover . . . . . . . . . . . . . 132
Installing the Front Cover . . . . . . . . . . . . . . 133
Removing the Back Cover . . . . . . . . . . . . . 134
Installing the Back Cover . . . . . . . . . . . . . . 135

6Contents
Cooling Shroud . . . . . . . . . . . . . . . . . . . . . 135
Removing the Cooling Shroud . . . . . . . . . . 135
Installing the Cooling Shroud . . . . . . . . . . . 136
Heat Sink . . . . . . . . . . . . . . . . . . . . . . . . 137
Removing a Heat Sink. . . . . . . . . . . . . . . 137
Installing a Heat Sink . . . . . . . . . . . . . . . 139
Processors . . . . . . . . . . . . . . . . . . . . . . . 140
Removing a Processor . . . . . . . . . . . . . . 140
Installing a Processor. . . . . . . . . . . . . . . 142
System Memory . . . . . . . . . . . . . . . . . . . . 143
Memory Module Installation
Guidelines . . . . . . . . . . . . . . . . . . . . . 143
Supported DIMM Configuration . . . . . . . . . 144
Removing Memory Modules . . . . . . . . . . . 146
Installing Memory Modules. . . . . . . . . . . . 147
Expansion Card. . . . . . . . . . . . . . . . . . . . . 148
Removing the Expansion Card . . . . . . . . . . 148
Installing the Expansion Card. . . . . . . . . . . 149
Expansion Card Riser . . . . . . . . . . . . . . . . . 150
Removing the Expansion Card Riser . . . . . . . 150
Installing the Expansion Card Riser. . . . . . . . 151
Mezzanine Cards . . . . . . . . . . . . . . . . . . . . 151
Removing the Infiniband Mezzanine
Card . . . . . . . . . . . . . . . . . . . . . . . . 151
Installing the Infiniband Mezzanine
Card . . . . . . . . . . . . . . . . . . . . . . . . 154
Removing the 10 GbE Mezzanine Card . . . . . . 155
Installing the 10 GbE Mezzanine Card . . . . . . 157

Contents 7
SD Card Reader . . . . . . . . . . . . . . . . . . . . . 158
Removing the SD Card Reader . . . . . . . . . . . 158
Installing the SD Card Reader . . . . . . . . . . . 160
Removing the SD Card Reader Support
Bracket . . . . . . . . . . . . . . . . . . . . . . . 161
Installing the SD Card Reader Support
Bracket . . . . . . . . . . . . . . . . . . . . . . . 162
Internal Hard-Drives . . . . . . . . . . . . . . . . . . . 162
Removing a Hard-Drive Carrier. . . . . . . . . . . 162
Installing a Hard-Drive Carrier . . . . . . . . . . . 163
Removing a Hard-Drive From
the Hard-Drive Carrier . . . . . . . . . . . . . . . 164
Installing a Hard-Drive Into
a Hard-Drive Carrier . . . . . . . . . . . . . . . . 165
Removing the Hard-Drive Tray . . . . . . . . . . . 165
Installing the Hard-Drive Tray . . . . . . . . . . . 166
Interposer Extender . . . . . . . . . . . . . . . . . . . 167
Removing the Interposer Extender . . . . . . . . . 167
Installing the Interposer Extender . . . . . . . . . 168
Node Power Distribution Board . . . . . . . . . . . . . 169
Removing the Node Power Distribution
Board . . . . . . . . . . . . . . . . . . . . . . . . 169
Installing the Node Power Distribution
Board . . . . . . . . . . . . . . . . . . . . . . . . 170
System Battery . . . . . . . . . . . . . . . . . . . . . . 171
Removing the System Battery . . . . . . . . . . . 171
Installing the System Battery. . . . . . . . . . . . 172
System Board . . . . . . . . . . . . . . . . . . . . . . 173
Removing the System Board . . . . . . . . . . . . 173
Installing the System Board . . . . . . . . . . . . 175

8Contents
4 Troubleshooting. . . . . . . . . . . . . . . . . . . 177
Safety First—For You and Your System . . . . . . . . 177
Installation Problems . . . . . . . . . . . . . . . . . 177
Troubleshooting System Startup Failure. . . . . . . . 178
Troubleshooting External Connections . . . . . . . . 178
Troubleshooting the Video Subsystem. . . . . . . . . 178
Troubleshooting a USB Device . . . . . . . . . . . . 178
Troubleshooting a Serial I/O Device. . . . . . . . . . 179
Troubleshooting a NIC . . . . . . . . . . . . . . . . . 180
Troubleshooting a Wet Enclosure . . . . . . . . . . . 181
Troubleshooting a Damaged Enclosure . . . . . . . . 182
Troubleshooting the Enclosure Fan Modules . . . . . 183
Troubleshooting the Power Sled . . . . . . . . . . . 185
Troubleshooting System Memory . . . . . . . . . . . 185
Troubleshooting a Hard-Drive . . . . . . . . . . . . . 187
Troubleshooting a Storage Controller . . . . . . . . . 188
Troubleshooting Expansion Cards . . . . . . . . . . . 189
Troubleshooting Processors . . . . . . . . . . . . . . 190
Troubleshooting the System Board . . . . . . . . . . 191
Troubleshooting the System Battery . . . . . . . . . . 192
IRQ Assignment Conflicts . . . . . . . . . . . . . . . 193

Contents 9
5 Jumpers and Connectors . . . . . . . . . . . 195
System Board Jumper Settings . . . . . . . . . . . . . 195
System Board Connectors . . . . . . . . . . . . . . . . 197
Interposer Extender Connectors. . . . . . . . . . . . . 199
SD Card Reader Connectors . . . . . . . . . . . . . . . 200
Node Power Distribution Board Connectors . . . . . . 201
6 Getting Help. . . . . . . . . . . . . . . . . . . . . . 203
Contacting Dell . . . . . . . . . . . . . . . . . . . 203
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205

10 Contents