Dell PowerEdge C8000XD User manual

Dell PowerEdge C8000XD
Hardware Owner’s
Manual
Regulatory Model: B06B
Regulatory Type: B06B002

Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make better use of
your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of data if
instructions are not followed.
WARNING: A WARNING indicates a potential for property damage, personal
injury, or death.
____________________
Information in this publication is subject to change without notice.
© 2013 Dell Inc. All rights reserved.
Reproduction of these materials in anymanner whatsoever without the written permissionof Dell Inc.
is strictly forbidden.
Trademarks used in this text: Dell™, the DELL logo, and PowerEdge™ are trademarks of Dell Inc.
Intel is a registered trademark of Intel Corporation in the United States or other countries.
Othertrademarksandtradenamesmaybeusedinthispublicationtorefertoeithertheentitiesclaiming
the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and
trade names other than its own.
Regulatory Model B06B
Regulatory Type: B06B002
2013 - 10 P/N XXXXX Rev. A02

Contents 3
Contents
1 About Your System . . . . . . . . . . . . . . . . . . 7
Front-Panel Features and Indicators . . . . . . . . . . . 7
Hard-Drive Features . . . . . . . . . . . . . . . . . . . . 9
Hard-Drive Bay Numbering. . . . . . . . . . . . . . 9
Hard-Drive Indicator Patterns . . . . . . . . . . . 10
SAS Connectors Features . . . . . . . . . . . . . . . . 14
Expander Configuration Mode . . . . . . . . . . . 16
Service Tag. . . . . . . . . . . . . . . . . . . . . . . . 22
Other Information You May Need . . . . . . . . . . . . 23
2 Installing System Components . . . . . . . . 25
Safety Instructions. . . . . . . . . . . . . . . . . . . . 25
Recommended Tools. . . . . . . . . . . . . . . . . . . 26
Inside the System . . . . . . . . . . . . . . . . . . . . 27
Sled. . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Opening the Sled . . . . . . . . . . . . . . . . . . 28
Closing the Sled. . . . . . . . . . . . . . . . . . . 29
Removing a Sled . . . . . . . . . . . . . . . . . . 30
Installing a Sled. . . . . . . . . . . . . . . . . . . 31

4Contents
Sled Blank . . . . . . . . . . . . . . . . . . . . . . . . 31
Removing a Sled Blank . . . . . . . . . . . . . . . 31
Installing a Sled Blank . . . . . . . . . . . . . . . 32
Hard-Drives. . . . . . . . . . . . . . . . . . . . . . . . 32
Hard-Drive Configuration . . . . . . . . . . . . . . 32
Hard-Drive Installation Guidelines . . . . . . . . . 33
Standard Hard-Drive Carrier . . . . . . . . . . . . 34
Removing a Standard Hard-Drive Carrier . . . . . 34
Installing a Standard Hard-Drive Carrier . . . . . . 35
Removing a 3.5-inch Hard-Drive From
a Standard Hard-Drive Carrier . . . . . . . . . . . 36
Installing a 3.5-inch Hard-Drive Into
a Standard Hard-Drive Carrier . . . . . . . . . . . 37
Flexible Hard-Drive Carrier . . . . . . . . . . . . . 38
Removing a Flexible Hard-Drive Carrier . . . . . . 38
Installing a Flexible Hard-Drive Carrier . . . . . . 39
Removing a 2.5-inch Hard-Drive From
a Flexible Hard-Drive Carrier . . . . . . . . . . . . 40
Installing a 2.5-inch Hard-Drive Into
a Flexible Hard-Drive Carrier . . . . . . . . . . . . 41
Expansion Hard-Drive Carrier . . . . . . . . . . . 42
Removing an Expansion Hard-Drive Carrier . . . . 42
Installing an Expansion Hard-Drive Carrier. . . . . 43
Removing a SSD Hard-Drive Carrier . . . . . . . . 44
Installing a SSD Hard-Drive Carrier . . . . . . . . 45
Removing a 2.5-inch SSD Hard-Drive
From a SSD Hard-Drive Carrier . . . . . . . . . . . 46
Installing a 2.5-inch SSD Hard-Drive
Into a SSD Hard-Drive Carrier . . . . . . . . . . . 47
Removing a SSD Hard-Drive Carrier
From an Expansion Hard-Drive Carrier . . . . . . . 48
Installing a SSD Hard-Drive Carrier
Into an Expansion Hard-Drive Carrier . . . . . . . 49

Contents 5
Removing the Hard-Drive Backplane
From an Expansion Hard-Drive Carrier. . . . . . . 50
Installing a Hard-Drive Backplane Into
an Expansion Hard-Drive Carrier . . . . . . . . . . 51
3 Troubleshooting . . . . . . . . . . . . . . . . . . . 53
Safety First—For You and Your System . . . . . . . . . 53
Installation Problems . . . . . . . . . . . . . . . . . . 53
Troubleshooting External Connections . . . . . . . . . 54
Troubleshooting a Sled . . . . . . . . . . . . . . . . . 54
Troubleshooting a Hard-Drive . . . . . . . . . . . . . . 54
Hard-Drive Not Recognized . . . . . . . . . . . . 55
Hard-Drive Indicator Does Not Light . . . . . . . . 55
Troubleshooting the SAS Expander Board . . . . . . . 56
Troubleshooting the External SAS Connection . . . . . 56
Troubleshooting the Hard-Drive Backplane . . . . . . 57
Troubleshooting the Node Power Distribution
Board . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Checking the Expander Firmware Version . . . . . . . 58
4 Using the Expander Flash Utility . . . . . . . 59
Hardware and Software Requirements . . . . . . . . . 59
SAS Expander Support. . . . . . . . . . . . . . . . . . 59
Command Description . . . . . . . . . . . . . . . . . . 60
Command Line Parameters. . . . . . . . . . . . . 60

6Contents
Cabling Configurations. . . . . . . . . . . . . . . . . . 62
Expander Firmware File Names . . . . . . . . . . . . . 63
Expander Firmware Update Guidelines . . . . . . . . . 65
Updating the Expander Firmware . . . . . . . . . . . . 65
5 Jumpers and Connectors. . . . . . . . . . . . 71
Hard-Drive Backplane Connectors . . . . . . . . . . . 71
SAS Expander Board Connectors . . . . . . . . . . . . 74
Node Power Distribution Board Connectors . . . . . . 75
6 Getting Help . . . . . . . . . . . . . . . . . . . . . . 77
Contacting Dell . . . . . . . . . . . . . . . . . . . 77
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

About Your System 7
1
About Your System
Front-Panel Features and Indicators
Figure 1-1. Front-Panel Features and Indicators
Item Indicator, Button, or
Connector
Icon Description
1 Handle Hold to pull the hard-drive cage from the
sled.
1
2
3
4
5
6
7
8
910
11

8About Your System
2 External mini-SAS
connector A2
Connects to a compute sled’s host bus
adapter (HBA) or RAID card. When you
configure zoning for the storage sled, the
external mini-SAS connector becomes
zone group 0.
3 External mini-SAS
connector A1
Connects to a compute sled’s host bus
adapter (HBA) or RAID card. When you
configure zoning for the storage sled, the
external mini-SAS connector becomes
zone group 1.
4, 8 Sled power/status
indicator
The power/status indicator lights green
when the sled power is on and power is
applied to the SAS expander board.
The power/status indicator alternately
lights green and blinks amber when a
critical event occurs.
5, 9 Sled identification
indicator
Lights blue to identify a particular mini-
SAS connector and sled.
6 External mini-SAS
connector B2
Connects to a compute sled’s host bus
adapter (HBA) or RAID card. When you
configure zoning for the storage sled, the
external mini-SAS connector becomes
zone group 2.
7 External mini-SAS
connector B1
Connects to a compute sled’s host bus
adapter (HBA) or RAID card. When you
configure zoning for the storage sled, the
external mini-SAS connector becomes
zone group 3.
10 Sled release tab Press to release the sled from the
enclosure.
11 Hard-drive cage release
latch
Press to release the hard-drive cage from
the sled.
Item Indicator, Button, or
Connector
Icon Description

About Your System 9
Hard-Drive Features
The C8000XD storage sled is available with 12-drive or 24-drive option. All
hard-drives are mounted in special hard-drive carriers and connect to the
hard-drive backplane inside the sled.
• Standard hard-drive carrier supports 3.5-inch SAS/SATA/SSD hard-drive.
• Flexible hard-drive carrier supports 2.5-inch SAS/SATA/SSD hard-drive.
• Expansion hard-drive carrier supports two 2.5-inch SSD hard-drives.
The 12-drive configuration installs 12 standard or flexible hard-drive carriers.
The 24-drive configuration installs 12 expansion hard-drive carriers. See
"Hard-Drive Indicator Patterns" on page 10 for information on the hard-drive
indicators on the sled. Different patterns are displayed as drive events occur
in the sled.
Hard-Drive Bay Numbering
Figure 1-2. 12-Drive Bay Numbering
11, 10
1, 0
9, 8
7, 6
5, 4
3, 2

10 About Your System
Figure 1-3. 24-Drive Bay Numbering
Hard-Drive Indicator Patterns
The C8000XD sled hard-drive backplanes include a hard-drive activity LED
and two bi-colored hard-drive status and fault LEDs per drive. The state of
the hard-drive backplane indicators alerts you to the condition of the hard-
drives in the sled. You can view the status of the hard-drive indicators on the
backplane by opening the sled (See "Opening the Sled" on page 28). The
hard-drive indicators are visible on both sides of the bottom edge of the hard-
drive cage.
The following illustrations show the location of the hard-drive indicators in a
12-drive or 24-drive bay sled.
23, 22, 21, 20
3, 2, 1, 0
19, 18, 17, 16
15, 14, 13, 12
11, 10, 9, 8
7, 6, 5, 4