Dell PowerEdge M620 User manual

Dell PowerEdge
Modular Systems
Hardware Owner’s
Manual

Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make better use of
your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of data if
instructions are not followed.
WARNING: A WARNING indicates a potential for property damage, personal
injury, or death.
____________________
Information in this publication is subject to change without notice.
© 2008–2011 Dell Inc. All rights reserved.
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc.
is strictly forbidden.
Trademarks used in this text: Dell™, the DELL logo, PowerEdge™, and PowerConnect™ are
trademarks of Dell Inc. AMD
®
and AMD Opteron®are either trademarks or registered trademarks of
Advanced Micro Devices, Inc. Intel®and Xeon®are registered trademarks of Intel Corporation in the
U.S. and other countries. Microsoft®, MS-DOS®, Windows®, and Windows Server®are registered
trademarks of Microsoft Corporation in the United States and/or other countries. Cisco®is a registered
trademark of Cisco Systems Inc.
Other trademarks and trade names may be used in this publication to refer to either the entities claiming
the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and
trade names other than its own.
March 2011 Rev. A06

Contents 3
Contents
1 About Your System. . . . . . . . . . . . . . . . . . 13
Accessing System Features During Start-up . . . . . . 13
System Overview. . . . . . . . . . . . . . . . . . . . . 14
System Control Panel Features . . . . . . . . . . . . . 16
LCD Module . . . . . . . . . . . . . . . . . . . . . . . 18
LCD Module Features. . . . . . . . . . . . . . . . 19
Using the LCD Module Menus . . . . . . . . . . . 19
Blade Features . . . . . . . . . . . . . . . . . . . . . . 22
Using USB Diskette or USB DVD/CD Drives . . . . 31
Hard-Drive Features . . . . . . . . . . . . . . . . . . . 31
Back-Panel Features . . . . . . . . . . . . . . . . . . 34
Power Supply Indicator. . . . . . . . . . . . . . . 36
Fan Module Indicators . . . . . . . . . . . . . . . 37
Identifying Midplane Version . . . . . . . . . . . . . . 38
iKVM Module . . . . . . . . . . . . . . . . . . . . . . 41
Tiering the Avocent iKVM Switch From
an Analog KVM Switch . . . . . . . . . . . . . . . 44
Tiering the Avocent iKVM Switch From
a Digital KVM Switch . . . . . . . . . . . . . . . . 46
CMC Module . . . . . . . . . . . . . . . . . . . . . . . 48
I/O Connectivity . . . . . . . . . . . . . . . . . . . . . 52

4Contents
Guidelines for Installing I/O Modules. . . . . . . . 52
Port Auto-Disablement in Quad-Port
Network Daughter Card
(PowerEdge M710HD Only) . . . . . . . . . . . . . 53
Mezzanine Cards . . . . . . . . . . . . . . . . . . 55
I/O Module Port Mapping . . . . . . . . . . . . . . 58
Dell PowerConnect-KR 8024-k Switch . . . . . . . 69
Dell M8428-k 10 Gb Converged
Network Switch. . . . . . . . . . . . . . . . . . . 71
Mellanox M3601Q QDR Infiniband
Switch I/O Module . . . . . . . . . . . . . . . . . 73
Mellanox M2401G Infiniband
Switch I/O Module . . . . . . . . . . . . . . . . . 74
Cisco SFS M7000e Infiniband
Switch Module . . . . . . . . . . . . . . . . . . . 75
Cisco Ethernet Switch . . . . . . . . . . . . . . . 77
PowerConnect M6348 1 Gb Ethernet
Switch I/O Module . . . . . . . . . . . . . . . . . 79
PowerConnect M8024 10 Gb Ethernet
Switch I/O Module . . . . . . . . . . . . . . . . . 81
PowerConnect M6220 Ethernet
Switch Module . . . . . . . . . . . . . . . . . . . 83
Dell 10 GbE KR Pass-Through I/O Module . . . . . 85
Dell 8/4 Gbps Fibre Channel
Pass-Through I/O Module . . . . . . . . . . . . . 86
10 Gb Ethernet Pass-Through Module II . . . . . . 88
10 Gb Ethernet Pass-Through I/O Module . . . . . 90
4 Gbps Fibre Channel Pass-Through Module. . . . 92
Brocade M5424 FC8 I/O Module . . . . . . . . . . 95
Brocade M4424 SAN I/O Module . . . . . . . . . . 98
10/100/1000 Mb Ethernet
Pass-Through Module . . . . . . . . . . . . . . 101
LCD Status Messages . . . . . . . . . . . . . . . . . 103
Viewing Status Messages . . . . . . . . . . . . 103
Removing LCD Status Messages . . . . . . . . . 103

Contents 5
System Messages . . . . . . . . . . . . . . . . . . . . 115
Warning Messages . . . . . . . . . . . . . . . . . 134
Diagnostics Messages . . . . . . . . . . . . . . . . . 135
Alert Messages . . . . . . . . . . . . . . . . . . . . . 135
2 Using the System Setup Program
and UEFI Boot Manager . . . . . . . . . . . . 137
Choosing the System Boot Mode . . . . . . . . . . . . 137
Entering the System Setup Program . . . . . . . . . . . 138
Responding to Error Messages. . . . . . . . . . . 138
Using the System Setup Program
Navigation Keys. . . . . . . . . . . . . . . . . . . 138
System Setup Options . . . . . . . . . . . . . . . . . . 139
Memory Settings Screen . . . . . . . . . . . . . . 140
Processor Settings Screen . . . . . . . . . . . . . 141
SATA Settings Screen (PowerEdge
M610, M610x) . . . . . . . . . . . . . . . . . . . . 143
Boot Settings Screen . . . . . . . . . . . . . . . . 143
Integrated Devices Screen . . . . . . . . . . . . . 144
PCI IRQ Assignments Screen. . . . . . . . . . . . 146
Serial Communication Screen . . . . . . . . . . . 146
Power Management Screen (PowerEdge
M915, M910, M710, M710HD,
M610 and M610x Only) . . . . . . . . . . . . . . . 147
System Security Screen . . . . . . . . . . . . . . 148
Exit Screen . . . . . . . . . . . . . . . . . . . . . 149
Entering the UEFI Boot Manager . . . . . . . . . . . . 150
UEFI Boot Manager Screen . . . . . . . . . . . . 150
UEFI Boot Settings Screen . . . . . . . . . . . . . 150
System Utilities Screen . . . . . . . . . . . . . . . 151

6Contents
System and Setup Password Features. . . . . . . . . 151
Using the System Password . . . . . . . . . . . 151
Using the Setup Password . . . . . . . . . . . . 153
3 Installing Blade Components. . . . . . . . . 155
Recommended Tools . . . . . . . . . . . . . . . . . . 155
Removing and Installing a Blade . . . . . . . . . . . 155
Removing a Blade. . . . . . . . . . . . . . . . . 155
Installing a Blade . . . . . . . . . . . . . . . . . 158
Removing and Installing a Blade Blank . . . . . . . . 158
Removing a Blade Blank . . . . . . . . . . . . . 158
Installing a Blade Blank. . . . . . . . . . . . . . 159
Opening and Closing the Blade . . . . . . . . . . . . 159
Opening the Blade . . . . . . . . . . . . . . . . 159
Closing the Blade . . . . . . . . . . . . . . . . . 161
Inside the System. . . . . . . . . . . . . . . . . . . . 162
System Memory . . . . . . . . . . . . . . . . . . . . 171
System Memory – PowerEdge M915 . . . . . . . 171
System Memory – PowerEdge M910 . . . . . . . 177
System Memory – PowerEdge M905 . . . . . . . 181
System Memory – PowerEdge M805 . . . . . . . 184
System Memory – PowerEdge M710 . . . . . . . 188
System Memory – PowerEdge M710HD . . . . . 194
System Memory – PowerEdge
M610/M610x. . . . . . . . . . . . . . . . . . . . 199
System Memory – PowerEdge M605 . . . . . . . 204
System Memory – PowerEdge M600 . . . . . . . 210
Installing Memory Modules. . . . . . . . . . . . 213
Removing Memory Modules . . . . . . . . . . . 214

Contents 7
Mezzanine Interface Card (PowerEdge
M610x Only) . . . . . . . . . . . . . . . . . . . . . . . 215
Removing the Mezzanine Interface Card. . . . . . 215
Installing the Mezzanine Interface Card . . . . . . 217
I/O Module Mezzanine Cards . . . . . . . . . . . . . . 217
Installing a Mezzanine Card . . . . . . . . . . . . 219
Removing a Mezzanine Card . . . . . . . . . . . . 222
SD Card. . . . . . . . . . . . . . . . . . . . . . . . . . 223
PowerEdge M905 and M805 . . . . . . . . . . . . 223
PowerEdge M915, M910, M710, M710HD,
M610, and M610x . . . . . . . . . . . . . . . . . . 224
SD vFlash Card (PowerEdge M915, M910, M710,
M710HD, M610, and M610x Only) . . . . . . . . . . . . 225
RAID Battery . . . . . . . . . . . . . . . . . . . . . . . 226
Removing a RAID Battery. . . . . . . . . . . . . . 226
Installing the RAID Battery . . . . . . . . . . . . . 231
Integrated NIC Hardware Key . . . . . . . . . . . . . . 232
Internal USB Key (PowerEdge M915, M910,
M710, M710HD, M610, and M610x Only). . . . . . . . . 232
Network Daughter Card/LOM Riser Card
(PowerEdge M915 and M710HD Only). . . . . . . . . . 233
Removing the LOM Riser Card . . . . . . . . . . . 233
Installing the LOM Riser Card . . . . . . . . . . . 234
Expansion Cards and Expansion-Card Riser
(PowerEdge M610x Only) . . . . . . . . . . . . . . . . 235
Expansion Card Installation Guidelines . . . . . . 235
Installing an Expansion Card . . . . . . . . . . . . 236
Removing an Expansion Card . . . . . . . . . . . 238
Expansion-Card Riser (PowerEdge M610x Only) . . . . 239

8Contents
Removing the Expansion-Card Riser . . . . . . . 239
Installing the Expansion-Card Riser . . . . . . . 243
Processors . . . . . . . . . . . . . . . . . . . . . . . 243
Processor Installation Guidelines . . . . . . . . 243
Removing a Processor . . . . . . . . . . . . . . 244
Installing a Processor. . . . . . . . . . . . . . . 259
FlexMem Bridge (PowerEdge M910 Only) . . . . 261
HT Bridge Card (PowerEdge M905 Only) . . . . . 262
Blade System Board NVRAM Backup Battery. . . . . 265
Hard Drives. . . . . . . . . . . . . . . . . . . . . . . 267
Hard Drive Installation Guidelines . . . . . . . . 267
Installing a Hard Drive . . . . . . . . . . . . . . 267
Removing a Hard Drive . . . . . . . . . . . . . . 269
Configuring the Boot Drive . . . . . . . . . . . . 269
Removing a Hard Drive From a
Hard-Drive Carrier . . . . . . . . . . . . . . . . 269
Installing a Hard Drive in a
Hard-Drive Carrier . . . . . . . . . . . . . . . . 270
Video Controller (PowerEdge M905, M805,
M605, and M600 Only) . . . . . . . . . . . . . . . . . 272
Hard-Drive Backplane . . . . . . . . . . . . . . . . . 274
Blade System Board . . . . . . . . . . . . . . . . . . 276
Removing the System Board . . . . . . . . . . . 276
Installing the System Board. . . . . . . . . . . . 280
Storage Controller Card . . . . . . . . . . . . . . . . 281
Removing the Storage Controller Board . . . . . 281
Installing the Storage Controller Board . . . . . 282
Midplane Interface Card (PowerEdge M610x) . . . . 283
Removing the Midplane Interface Card . . . . . 283

Contents 9
Installing the Midplane Interface Card. . . . . . . 285
4 Installing Enclosure Components . . . . . 287
Power Supply Modules . . . . . . . . . . . . . . . . . 287
System Power Guidelines . . . . . . . . . . . . . 287
Power Supply Blanks . . . . . . . . . . . . . . . . 288
Removing a Power Supply Module. . . . . . . . . 288
Installing a Power Supply Module . . . . . . . . . 291
Fan Modules . . . . . . . . . . . . . . . . . . . . . . . 291
Removing a Fan Module . . . . . . . . . . . . . . 291
Installing a Fan Module. . . . . . . . . . . . . . . 292
CMC Module . . . . . . . . . . . . . . . . . . . . . . . 293
Removing a CMC Module. . . . . . . . . . . . . . 293
Installing an SD Card in the CMC Module . . . . . 294
Installing a CMC Module . . . . . . . . . . . . . . 295
iKVM Module . . . . . . . . . . . . . . . . . . . . . . 296
Removing an iKVM Module. . . . . . . . . . . . . 296
Installing an iKVM Module . . . . . . . . . . . . . 296
I/O Modules . . . . . . . . . . . . . . . . . . . . . . . 296
Removing an I/O Module . . . . . . . . . . . . . . 296
Installing an I/O Module . . . . . . . . . . . . . . 298
Enclosure Bezel . . . . . . . . . . . . . . . . . . . . . 298
Removing the Enclosure Bezel . . . . . . . . . . . 298
Installing the Enclosure Bezel . . . . . . . . . . . 299
Enclosure Midplane . . . . . . . . . . . . . . . . . . . 300
Installing the Midplane and Front
Module Cage Assembly . . . . . . . . . . . . . . 302
Enclosure Control Panel Assembly . . . . . . . . . . . 303

10 Contents
Removing the Enclosure Control Panel. . . . . . 303
Installing the Enclosure Control Panel . . . . . . 305
LCD Module . . . . . . . . . . . . . . . . . . . . . . 305
Removing the LCD Module . . . . . . . . . . . . 305
Installing the LCD Module . . . . . . . . . . . . 307
5 Troubleshooting Your System . . . . . . . . 309
Safety First—For You and Your System . . . . . . . . 309
Start-Up Routine . . . . . . . . . . . . . . . . . . . . 309
Checking the Equipment . . . . . . . . . . . . . . . . 310
Troubleshooting External Connections . . . . . . . . 310
Troubleshooting Video . . . . . . . . . . . . . . 310
Troubleshooting the Keyboard . . . . . . . . . . 311
Troubleshooting the Mouse. . . . . . . . . . . . 311
Troubleshooting USB Devices . . . . . . . . . . 312
Responding to a Systems Management
Alert Message . . . . . . . . . . . . . . . . . . . . . 312
Troubleshooting a Wet Enclosure . . . . . . . . . . . 312
Troubleshooting a Damaged Enclosure . . . . . . . . 313
Troubleshooting Enclosure Components . . . . . . . 314
Troubleshooting Power Supply Modules . . . . . 314
Troubleshooting Fan Modules . . . . . . . . . . 315
Troubleshooting the CMC Module . . . . . . . . 315
Troubleshooting the iKVM Module . . . . . . . . 317
Troubleshooting a Network
Switch Module . . . . . . . . . . . . . . . . . . 318
Troubleshooting Blade Components. . . . . . . . . . 319

Contents 11
Troubleshooting Blade Memory . . . . . . . . . . 319
Troubleshooting Hard Drives . . . . . . . . . . . . 320
Troubleshooting Expansion Cards . . . . . . . . . 321
Troubleshooting Processors . . . . . . . . . . . . 322
Troubleshooting the Blade Board . . . . . . . . . 323
Troubleshooting the NVRAM
Backup Battery . . . . . . . . . . . . . . . . . . . 324
6 Running System Diagnostics . . . . . . . . . 325
Dell PowerEdge Diagnostics . . . . . . . . . . . . . . 325
System Diagnostics Features . . . . . . . . . . . . . . 325
When to Use the System Diagnostics . . . . . . . . . . 326
Running the System Diagnostics . . . . . . . . . . . . 326
Running the Embedded System Diagnostics . . . . 326
From a USB Flash Drive. . . . . . . . . . . . . . . 327
System Diagnostics Testing Options . . . . . . . . . . 328
Using the Advanced Testing Options . . . . . . . . . . 329
Error Messages . . . . . . . . . . . . . . . . . . . . . 329
7 System Board Information . . . . . . . . . . . 331
Blade System Board Jumper Settings. . . . . . . . . . 331
PowerEdge M915 Jumper Settings. . . . . . . . . 331
PowerEdge M905 Jumper Settings. . . . . . . . . 332
PowerEdge M910 Jumper Settings. . . . . . . . . 332
PowerEdge M805 Jumper Settings. . . . . . . . . 333
PowerEdge M710 Jumper Settings. . . . . . . . . 334
PowerEdge M710HD Jumper Settings . . . . . . . 335

12 Contents
PowerEdge M610/M610x Jumper Settings . . . . 336
PowerEdge M600 Jumper Settings . . . . . . . . 337
System Board Connectors . . . . . . . . . . . . . . . 338
PowerEdge M915 System Board . . . . . . . . . 338
PowerEdge M910 System Board . . . . . . . . . 340
PowerEdge M905 System Board . . . . . . . . . 342
PowerEdge M805 System Board . . . . . . . . . 344
PowerEdge M710 System Board . . . . . . . . . 346
PowerEdge M710HD System Board . . . . . . . 348
PowerEdge M610 System Board . . . . . . . . . 349
PowerEdge M610x System Board . . . . . . . . 350
PowerEdge M610x Midplane
Interface Card. . . . . . . . . . . . . . . . . . . 352
PowerEdge M610x Expansion-Card Riser . . . . 353
PowerEdge M610x Mezzanine
Interface Card. . . . . . . . . . . . . . . . . . . 354
PowerEdge M605 System Board . . . . . . . . . 355
PowerEdge M600 System Board . . . . . . . . . 357
Disabling a Forgotten Password. . . . . . . . . . . . 358
8 Getting Help . . . . . . . . . . . . . . . . . . . . . . 361
Contacting Dell. . . . . . . . . . . . . . . . . . . . . 361
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 363

About Your System 13
1
About Your System
Accessing System Features During Start-up
Keystroke Description
<F2> Enters the System Setup program. See "Using the System Setup
Program and UEFI Boot Manager" on page 137.
<F10> Enters System Services, which opens the Dell Unified Server
Configurator (USC). The Dell USC allows you to access utilities such
as embedded system diagnostics. For more information, see the
Unified Server Configurator documentation.
NOTE: Unified Server Configurator is supported on PowerEdge M610,
M610x, M710, M710HD, M910, and M915.
<F11> Boot Mode set to BIOS: Enters the BIOS Boot Manager, which allows
you to select a boot device.
Boot Mode set to UEFI: Enters the UEFI Boot Manager, which
enables you to manage your system’s boot options.
<F12> Enters PXE boot (if enabled in System Setup program).
<Ctrl><E> Enters the remote access utility, which allows access to the system
event log (SEL) and configuration of remote access to the system.
<Ctrl><C> Enters the SAS Configuration Utility. See your SAS adapter
documentation for more information.
<Ctrl><R> Enters the RAID configuration utility. For more information, see the
documentation for your RAID card.
<Ctrl><S> Enters the utility to configure NIC settings for PXE boot. For more
information, see the documentation for your integrated NIC.

14 About Your System
System Overview
Your system can include up to 16 half-height blades (server modules), eight
full-height blades, or a combination of the two blade types (see Figure 1-1,
Figure 1-2, and Figure 1-3). To function as a system, a blade is inserted into
an enclosure (chassis) that supports power supplies, fan modules, a Chassis
Management Controller (CMC) module, and at least one I/O module for
external network connectivity. The power supplies, fans, CMC, optional
iKVM module, and I/O modules are shared resources of the blades in the
PowerEdge M1000e enclosure.
NOTE: To ensure proper operation and cooling, all bays in the enclosure must be
populated at all times with either a module or with a blank.
Figure 1-1. Blade Numbering – Half-Height Blades
12345678
910111213141516

About Your System 15
Figure 1-2. Blade Numbering – Full Height Blades
Figure 1-3. Blade Numbering – Mixed Full-Height and Half-Height Blades
12345678
12345678
13 14 15 16

16 About Your System
System Control Panel Features
Figure 1-4. Control Panel Features
1 USB port (mouse only) 2 USB port (keyboard only)
3 video connector 4 system power button
5 power indicator
1
234
5

About Your System 17
Table 1-1. Control Panel Features
Item Indicator,
Button, or
Connector
Icon Description
System power
button
N/A Turns the system on and off. Press to turn
on the system. Press and hold 10 seconds
to turn off the system.
NOTE: The system power button controls
power to all of the blades and I/O modules in
the enclosure.
System power
indicator
Off Enclosure does not have power.
System power is on.
Green
USB ports for
keyboard and
mouse
N/A Functional if an optional iKVM module is
installed and front panel ports are enabled
(default setting) in the CMC interface.
NOTE: These ports do not support USB
storage devices. Only connect USB storage
devices to the USB ports on the front panel
of the blade.
Video
connector
N/A Functional if an optional iKVM module is
installed and front panel ports are enabled
(default setting) in the CMC interface.

18 About Your System
LCD Module
The LCD module provides an initial configuration/deployment wizard, as
well as easy access to infrastructure and blade information, and error
reporting. See Figure 1-5.
Figure 1-5. LCD Display
1 LCD screen 2 selection ("check") button
3 scroll buttons (4)
1
3
2

About Your System 19
LCD Module Features
The primary function of the LCD module is to provide real-time information
on the health and status of the modules in the enclosure.
LCD module features include:
• A deployment setup wizard that allows you to configure the CMC
module’s network settings during initial system set up.
• Menus to configure the iDRAC in each blade.
• Status information screens for each blade.
• Status information screens for the modules installed in the back of the
enclosure, including the IO modules, fans, CMC, iKVM, and power
supplies.
• A network summary screen listing the IP addresses of all components in
the system.
• Real time power consumption statistics, including high and low values,
and average power consumption.
• Ambient temperature values.
• AC power information.
• Critical failure alerts and warnings.
Using the LCD Module Menus
Table 1-2. LCD Module Screen Navigation Keys
Keys Action
Left and right arrows Move between screens.
Up arrow or down arrow Move to the previous or next option on a screen.
Center button Select and save an item and move to the next
screen.

20 About Your System
Configuration Wizard
The CMC is preset for DHCP. To use a static IP address, you must toggle the
CMC setting from DHCP to a static address by either running the LCD
Configuration Wizard, or by using a management station and CLI
commands. (For more information, see the PowerEdge M1000e Configuration
Guide or CMC documentation.)
NOTE: After you run the configuration wizard, this option is no longer available on
the LCD menus.
1 Choose a language from the options presented in the dialog box.
2 Start the configuration wizard.
3 Configure the CMC network settings for your network environment:
• Network speed
•Duplexmode
• Network mode (DHCP or static)
• Static IP address, subnet mask, and gateway values (if static mode was
selected)
• DNS settings
4 If desired, configure the iDRAC network settings.
See the CMC
User’s Guide for detailed information about the iDRAC.
NOTE: The configuration wizard automatically configures each blade’s iDRAC
internal network interface if you do not choose to manually configure the
iDRAC settings.
NOTE: You cannot set a static IP address for the iDRAC using the LCD
Configuration Wizard. To set a static IP address, use the CMC Web-based
interface or RACADM.
5 Review the settings on the Network Summary screen.
• If the settings are correct, press the center button to close the
configuration wizard and return to the
Main Menu .
• If the settings are not correct, use the left arrow key to return to the
screen for that setting and correct it.
After you complete the configuration wizard, the CMC is available on your
network.