Dell PowerEdge M620 User manual

Dell PowerEdge
Modular Systems
Hardware Owner’s
Manual

Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make better use of
your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of data if
instructions are not followed.
WARNING: A WARNING indicates a potential for property damage, personal
injury, or death.
____________________
Information in this publication is subject to change without notice.
© 2008–2011 Dell Inc. All rights reserved.
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc.
is strictly forbidden.
Trademarks used in this text: Dell™, the DELL logo, PowerEdge™, and PowerConnect™ are
trademarks of Dell Inc. AMD
®
and AMD Opteron®are either trademarks or registered trademarks of
Advanced Micro Devices, Inc. Intel®and Xeon®are registered trademarks of Intel Corporation in the
U.S. and other countries. Microsoft®, MS-DOS®, Windows®, and Windows Server®are registered
trademarks of Microsoft Corporation in the United States and/or other countries. Cisco®is a registered
trademark of Cisco Systems Inc.
Other trademarks and trade names may be used in this publication to refer to either the entities claiming
the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and
trade names other than its own.
March 2011 Rev. A06

Contents 3
Contents
1 About Your System. . . . . . . . . . . . . . . . . . 13
Accessing System Features During Start-up . . . . . . 13
System Overview. . . . . . . . . . . . . . . . . . . . . 14
System Control Panel Features . . . . . . . . . . . . . 16
LCD Module . . . . . . . . . . . . . . . . . . . . . . . 18
LCD Module Features. . . . . . . . . . . . . . . . 19
Using the LCD Module Menus . . . . . . . . . . . 19
Blade Features . . . . . . . . . . . . . . . . . . . . . . 22
Using USB Diskette or USB DVD/CD Drives . . . . 31
Hard-Drive Features . . . . . . . . . . . . . . . . . . . 31
Back-Panel Features . . . . . . . . . . . . . . . . . . 34
Power Supply Indicator. . . . . . . . . . . . . . . 36
Fan Module Indicators . . . . . . . . . . . . . . . 37
Identifying Midplane Version . . . . . . . . . . . . . . 38
iKVM Module . . . . . . . . . . . . . . . . . . . . . . 41
Tiering the Avocent iKVM Switch From
an Analog KVM Switch . . . . . . . . . . . . . . . 44
Tiering the Avocent iKVM Switch From
a Digital KVM Switch . . . . . . . . . . . . . . . . 46
CMC Module . . . . . . . . . . . . . . . . . . . . . . . 48
I/O Connectivity . . . . . . . . . . . . . . . . . . . . . 52

4Contents
Guidelines for Installing I/O Modules. . . . . . . . 52
Port Auto-Disablement in Quad-Port
Network Daughter Card
(PowerEdge M710HD Only) . . . . . . . . . . . . . 53
Mezzanine Cards . . . . . . . . . . . . . . . . . . 55
I/O Module Port Mapping . . . . . . . . . . . . . . 58
Dell PowerConnect-KR 8024-k Switch . . . . . . . 69
Dell M8428-k 10 Gb Converged
Network Switch. . . . . . . . . . . . . . . . . . . 71
Mellanox M3601Q QDR Infiniband
Switch I/O Module . . . . . . . . . . . . . . . . . 73
Mellanox M2401G Infiniband
Switch I/O Module . . . . . . . . . . . . . . . . . 74
Cisco SFS M7000e Infiniband
Switch Module . . . . . . . . . . . . . . . . . . . 75
Cisco Ethernet Switch . . . . . . . . . . . . . . . 77
PowerConnect M6348 1 Gb Ethernet
Switch I/O Module . . . . . . . . . . . . . . . . . 79
PowerConnect M8024 10 Gb Ethernet
Switch I/O Module . . . . . . . . . . . . . . . . . 81
PowerConnect M6220 Ethernet
Switch Module . . . . . . . . . . . . . . . . . . . 83
Dell 10 GbE KR Pass-Through I/O Module . . . . . 85
Dell 8/4 Gbps Fibre Channel
Pass-Through I/O Module . . . . . . . . . . . . . 86
10 Gb Ethernet Pass-Through Module II . . . . . . 88
10 Gb Ethernet Pass-Through I/O Module . . . . . 90
4 Gbps Fibre Channel Pass-Through Module. . . . 92
Brocade M5424 FC8 I/O Module . . . . . . . . . . 95
Brocade M4424 SAN I/O Module . . . . . . . . . . 98
10/100/1000 Mb Ethernet
Pass-Through Module . . . . . . . . . . . . . . 101
LCD Status Messages . . . . . . . . . . . . . . . . . 103
Viewing Status Messages . . . . . . . . . . . . 103
Removing LCD Status Messages . . . . . . . . . 103

Contents 5
System Messages . . . . . . . . . . . . . . . . . . . . 115
Warning Messages . . . . . . . . . . . . . . . . . 134
Diagnostics Messages . . . . . . . . . . . . . . . . . 135
Alert Messages . . . . . . . . . . . . . . . . . . . . . 135
2 Using the System Setup Program
and UEFI Boot Manager . . . . . . . . . . . . 137
Choosing the System Boot Mode . . . . . . . . . . . . 137
Entering the System Setup Program . . . . . . . . . . . 138
Responding to Error Messages. . . . . . . . . . . 138
Using the System Setup Program
Navigation Keys. . . . . . . . . . . . . . . . . . . 138
System Setup Options . . . . . . . . . . . . . . . . . . 139
Memory Settings Screen . . . . . . . . . . . . . . 140
Processor Settings Screen . . . . . . . . . . . . . 141
SATA Settings Screen (PowerEdge
M610, M610x) . . . . . . . . . . . . . . . . . . . . 143
Boot Settings Screen . . . . . . . . . . . . . . . . 143
Integrated Devices Screen . . . . . . . . . . . . . 144
PCI IRQ Assignments Screen. . . . . . . . . . . . 146
Serial Communication Screen . . . . . . . . . . . 146
Power Management Screen (PowerEdge
M915, M910, M710, M710HD,
M610 and M610x Only) . . . . . . . . . . . . . . . 147
System Security Screen . . . . . . . . . . . . . . 148
Exit Screen . . . . . . . . . . . . . . . . . . . . . 149
Entering the UEFI Boot Manager . . . . . . . . . . . . 150
UEFI Boot Manager Screen . . . . . . . . . . . . 150
UEFI Boot Settings Screen . . . . . . . . . . . . . 150
System Utilities Screen . . . . . . . . . . . . . . . 151

6Contents
System and Setup Password Features. . . . . . . . . 151
Using the System Password . . . . . . . . . . . 151
Using the Setup Password . . . . . . . . . . . . 153
3 Installing Blade Components. . . . . . . . . 155
Recommended Tools . . . . . . . . . . . . . . . . . . 155
Removing and Installing a Blade . . . . . . . . . . . 155
Removing a Blade. . . . . . . . . . . . . . . . . 155
Installing a Blade . . . . . . . . . . . . . . . . . 158
Removing and Installing a Blade Blank . . . . . . . . 158
Removing a Blade Blank . . . . . . . . . . . . . 158
Installing a Blade Blank. . . . . . . . . . . . . . 159
Opening and Closing the Blade . . . . . . . . . . . . 159
Opening the Blade . . . . . . . . . . . . . . . . 159
Closing the Blade . . . . . . . . . . . . . . . . . 161
Inside the System. . . . . . . . . . . . . . . . . . . . 162
System Memory . . . . . . . . . . . . . . . . . . . . 171
System Memory – PowerEdge M915 . . . . . . . 171
System Memory – PowerEdge M910 . . . . . . . 177
System Memory – PowerEdge M905 . . . . . . . 181
System Memory – PowerEdge M805 . . . . . . . 184
System Memory – PowerEdge M710 . . . . . . . 188
System Memory – PowerEdge M710HD . . . . . 194
System Memory – PowerEdge
M610/M610x. . . . . . . . . . . . . . . . . . . . 199
System Memory – PowerEdge M605 . . . . . . . 204
System Memory – PowerEdge M600 . . . . . . . 210
Installing Memory Modules. . . . . . . . . . . . 213
Removing Memory Modules . . . . . . . . . . . 214

Contents 7
Mezzanine Interface Card (PowerEdge
M610x Only) . . . . . . . . . . . . . . . . . . . . . . . 215
Removing the Mezzanine Interface Card. . . . . . 215
Installing the Mezzanine Interface Card . . . . . . 217
I/O Module Mezzanine Cards . . . . . . . . . . . . . . 217
Installing a Mezzanine Card . . . . . . . . . . . . 219
Removing a Mezzanine Card . . . . . . . . . . . . 222
SD Card. . . . . . . . . . . . . . . . . . . . . . . . . . 223
PowerEdge M905 and M805 . . . . . . . . . . . . 223
PowerEdge M915, M910, M710, M710HD,
M610, and M610x . . . . . . . . . . . . . . . . . . 224
SD vFlash Card (PowerEdge M915, M910, M710,
M710HD, M610, and M610x Only) . . . . . . . . . . . . 225
RAID Battery . . . . . . . . . . . . . . . . . . . . . . . 226
Removing a RAID Battery. . . . . . . . . . . . . . 226
Installing the RAID Battery . . . . . . . . . . . . . 231
Integrated NIC Hardware Key . . . . . . . . . . . . . . 232
Internal USB Key (PowerEdge M915, M910,
M710, M710HD, M610, and M610x Only). . . . . . . . . 232
Network Daughter Card/LOM Riser Card
(PowerEdge M915 and M710HD Only). . . . . . . . . . 233
Removing the LOM Riser Card . . . . . . . . . . . 233
Installing the LOM Riser Card . . . . . . . . . . . 234
Expansion Cards and Expansion-Card Riser
(PowerEdge M610x Only) . . . . . . . . . . . . . . . . 235
Expansion Card Installation Guidelines . . . . . . 235
Installing an Expansion Card . . . . . . . . . . . . 236
Removing an Expansion Card . . . . . . . . . . . 238
Expansion-Card Riser (PowerEdge M610x Only) . . . . 239

8Contents
Removing the Expansion-Card Riser . . . . . . . 239
Installing the Expansion-Card Riser . . . . . . . 243
Processors . . . . . . . . . . . . . . . . . . . . . . . 243
Processor Installation Guidelines . . . . . . . . 243
Removing a Processor . . . . . . . . . . . . . . 244
Installing a Processor. . . . . . . . . . . . . . . 259
FlexMem Bridge (PowerEdge M910 Only) . . . . 261
HT Bridge Card (PowerEdge M905 Only) . . . . . 262
Blade System Board NVRAM Backup Battery. . . . . 265
Hard Drives. . . . . . . . . . . . . . . . . . . . . . . 267
Hard Drive Installation Guidelines . . . . . . . . 267
Installing a Hard Drive . . . . . . . . . . . . . . 267
Removing a Hard Drive . . . . . . . . . . . . . . 269
Configuring the Boot Drive . . . . . . . . . . . . 269
Removing a Hard Drive From a
Hard-Drive Carrier . . . . . . . . . . . . . . . . 269
Installing a Hard Drive in a
Hard-Drive Carrier . . . . . . . . . . . . . . . . 270
Video Controller (PowerEdge M905, M805,
M605, and M600 Only) . . . . . . . . . . . . . . . . . 272
Hard-Drive Backplane . . . . . . . . . . . . . . . . . 274
Blade System Board . . . . . . . . . . . . . . . . . . 276
Removing the System Board . . . . . . . . . . . 276
Installing the System Board. . . . . . . . . . . . 280
Storage Controller Card . . . . . . . . . . . . . . . . 281
Removing the Storage Controller Board . . . . . 281
Installing the Storage Controller Board . . . . . 282
Midplane Interface Card (PowerEdge M610x) . . . . 283
Removing the Midplane Interface Card . . . . . 283

Contents 9
Installing the Midplane Interface Card. . . . . . . 285
4 Installing Enclosure Components . . . . . 287
Power Supply Modules . . . . . . . . . . . . . . . . . 287
System Power Guidelines . . . . . . . . . . . . . 287
Power Supply Blanks . . . . . . . . . . . . . . . . 288
Removing a Power Supply Module. . . . . . . . . 288
Installing a Power Supply Module . . . . . . . . . 291
Fan Modules . . . . . . . . . . . . . . . . . . . . . . . 291
Removing a Fan Module . . . . . . . . . . . . . . 291
Installing a Fan Module. . . . . . . . . . . . . . . 292
CMC Module . . . . . . . . . . . . . . . . . . . . . . . 293
Removing a CMC Module. . . . . . . . . . . . . . 293
Installing an SD Card in the CMC Module . . . . . 294
Installing a CMC Module . . . . . . . . . . . . . . 295
iKVM Module . . . . . . . . . . . . . . . . . . . . . . 296
Removing an iKVM Module. . . . . . . . . . . . . 296
Installing an iKVM Module . . . . . . . . . . . . . 296
I/O Modules . . . . . . . . . . . . . . . . . . . . . . . 296
Removing an I/O Module . . . . . . . . . . . . . . 296
Installing an I/O Module . . . . . . . . . . . . . . 298
Enclosure Bezel . . . . . . . . . . . . . . . . . . . . . 298
Removing the Enclosure Bezel . . . . . . . . . . . 298
Installing the Enclosure Bezel . . . . . . . . . . . 299
Enclosure Midplane . . . . . . . . . . . . . . . . . . . 300
Installing the Midplane and Front
Module Cage Assembly . . . . . . . . . . . . . . 302
Enclosure Control Panel Assembly . . . . . . . . . . . 303

10 Contents
Removing the Enclosure Control Panel. . . . . . 303
Installing the Enclosure Control Panel . . . . . . 305
LCD Module . . . . . . . . . . . . . . . . . . . . . . 305
Removing the LCD Module . . . . . . . . . . . . 305
Installing the LCD Module . . . . . . . . . . . . 307
5 Troubleshooting Your System . . . . . . . . 309
Safety First—For You and Your System . . . . . . . . 309
Start-Up Routine . . . . . . . . . . . . . . . . . . . . 309
Checking the Equipment . . . . . . . . . . . . . . . . 310
Troubleshooting External Connections . . . . . . . . 310
Troubleshooting Video . . . . . . . . . . . . . . 310
Troubleshooting the Keyboard . . . . . . . . . . 311
Troubleshooting the Mouse. . . . . . . . . . . . 311
Troubleshooting USB Devices . . . . . . . . . . 312
Responding to a Systems Management
Alert Message . . . . . . . . . . . . . . . . . . . . . 312
Troubleshooting a Wet Enclosure . . . . . . . . . . . 312
Troubleshooting a Damaged Enclosure . . . . . . . . 313
Troubleshooting Enclosure Components . . . . . . . 314
Troubleshooting Power Supply Modules . . . . . 314
Troubleshooting Fan Modules . . . . . . . . . . 315
Troubleshooting the CMC Module . . . . . . . . 315
Troubleshooting the iKVM Module . . . . . . . . 317
Troubleshooting a Network
Switch Module . . . . . . . . . . . . . . . . . . 318
Troubleshooting Blade Components. . . . . . . . . . 319