Dell PowerEdge C8220 User manual

Dell PowerEdge C8220
Hardware Owner’s
Manual
Regulatory Model: B05B
Regulatory Type: B05B001

Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make better use of
your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of data if
instructions are not followed.
WARNING: A WARNING indicates a potential for property damage, personal
injury, or death.
____________________
Information in this publication is subject to change without notice.
© 2014 Dell Inc. All rights reserved.
Reproduction of these materials in anymanner whatsoever without the written permissionof Dell Inc.
is strictly forbidden.
Trademarks used in this text: Dell™, the DELL logo, and PowerEdge™ are trademarks of Dell Inc.
Intel is a registered trademark of Intel Corporation in the U.S. and other countries.
Othertrademarksandtradenamesmaybeusedinthispublicationtorefertoeithertheentitiesclaiming
the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and
trade names other than its own.
Regulatory Model B05B
Regulatory Type: B05B001
2014 - 01 P/N XXXXX Rev. A05

Contents 3
Contents
1 About Your System . . . . . . . . . . . . . . . . . 11
Accessing System Features During Startup. . . . . . . 11
Front-Panel Features and Indicators . . . . . . . . . . 12
NIC Indicator Codes . . . . . . . . . . . . . . . . . . . 14
Management Interface . . . . . . . . . . . . . . . . . 16
Non-Central Independent Mode . . . . . . . . . . 16
Non-Central Consolidated Mode . . . . . . . . . . 18
Power and System Board Indicator Codes . . . . . . . 21
BMC Heartbeat Indicator Codes. . . . . . . . . . . . . 22
Service Tag. . . . . . . . . . . . . . . . . . . . . . . . 23
POST Error Codes . . . . . . . . . . . . . . . . . . . . 24
Collecting System Event Log for
Investigation . . . . . . . . . . . . . . . . . . . . 24
System Event Log. . . . . . . . . . . . . . . . . . . . . 32
Processor Error. . . . . . . . . . . . . . . . . . . 32
Memory Ecc . . . . . . . . . . . . . . . . . . . . 33
PCIe Error . . . . . . . . . . . . . . . . . . . . . . 35
IOH Core Error . . . . . . . . . . . . . . . . . . . 36
SB Error . . . . . . . . . . . . . . . . . . . . . . . 37
POST Start Event . . . . . . . . . . . . . . . . . . 38
POST End Event. . . . . . . . . . . . . . . . . . . 39
POST Error Code Event . . . . . . . . . . . . . . . 40

4Contents
BIOS Recovery Event . . . . . . . . . . . . . . . . 41
ME Fail Event . . . . . . . . . . . . . . . . . . . . 42
SEL Generator ID . . . . . . . . . . . . . . . . . . 42
BMC . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Other Information You May Need . . . . . . . . . . . . 48
2 Using the System Setup Program . . . . . 49
System Setup Menu . . . . . . . . . . . . . . . . . . . 49
System Setup Options at Boot . . . . . . . . . . . . . . 50
Using the System Setup Program Navigation Keys . . . 50
General Help . . . . . . . . . . . . . . . . . . . . . . . 51
Console Redirection . . . . . . . . . . . . . . . . . . . 51
Enabling and Configuring Console Redirection. . . 51
Serial Port Connection List . . . . . . . . . . . . . 55
Main Menu . . . . . . . . . . . . . . . . . . . . . . . . 56
Main Screen . . . . . . . . . . . . . . . . . . . . 56
System Settings. . . . . . . . . . . . . . . . . . . 57
Advanced Menu . . . . . . . . . . . . . . . . . . . . . 59
Power Management . . . . . . . . . . . . . . . . 60
CPU Configuration . . . . . . . . . . . . . . . . . 70
Memory Configuration . . . . . . . . . . . . . . . 74
SATA Configuration . . . . . . . . . . . . . . . . . 77
PCI Configuration . . . . . . . . . . . . . . . . . . 80
USB Configuration . . . . . . . . . . . . . . . . . 87
Security Menu . . . . . . . . . . . . . . . . . . . . . . 89

Contents 5
Server Menu . . . . . . . . . . . . . . . . . . . . . . . 91
View System Log . . . . . . . . . . . . . . . . . . 97
Boot Menu . . . . . . . . . . . . . . . . . . . . . . . . 98
Exit Menu . . . . . . . . . . . . . . . . . . . . . . . . 100
Command Line Interfaces for System Setup
Options . . . . . . . . . . . . . . . . . . . . . . . . . . 102
IPMI Command List . . . . . . . . . . . . . . . . . . . 127
Power Management Settings . . . . . . . . . . . . . . 136
3 Installing System Components . . . . . . . 139
Safety Instructions. . . . . . . . . . . . . . . . . . . . 139
About the Illustrations . . . . . . . . . . . . . . . . . . 140
Recommended Tools. . . . . . . . . . . . . . . . . . . 140
Inside the System . . . . . . . . . . . . . . . . . . . . 141
Sled Configuration . . . . . . . . . . . . . . . . . . . . 142
Sled. . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Removing a Sled . . . . . . . . . . . . . . . . . . 143
Installing a Sled. . . . . . . . . . . . . . . . . . . 144
Sled Blank . . . . . . . . . . . . . . . . . . . . . . . . 144
Removing a Single-Wide Sled Blank . . . . . . . . 144
Installing a Single-Wide Sled Blank . . . . . . . . 145
Removing a Double-Wide Sled Blank . . . . . . . 146
Installing a Double-Wide Sled Blank . . . . . . . . 146

6Contents
MicroSD Card . . . . . . . . . . . . . . . . . . . . . 147
Removing a MicroSD Card . . . . . . . . . . . . 147
Installing a MicroSD Card . . . . . . . . . . . . 148
Sled Covers. . . . . . . . . . . . . . . . . . . . . . . 148
Removing the Front Cover . . . . . . . . . . . . 148
Installing the Front Cover . . . . . . . . . . . . . 149
Removing the Back Cover . . . . . . . . . . . . 150
Installing the Back Cover . . . . . . . . . . . . . 151
Cooling Shroud . . . . . . . . . . . . . . . . . . . . . 151
Removing the Cooling Shroud . . . . . . . . . . 151
Installing the Cooling Shroud . . . . . . . . . . . 152
Heat Sink . . . . . . . . . . . . . . . . . . . . . . . . 153
Removing a Heat Sink. . . . . . . . . . . . . . . 153
Installing a Heat Sink . . . . . . . . . . . . . . . 154
Heat Sink Blank . . . . . . . . . . . . . . . . . . . . 155
Removing a Heat Sink Blank . . . . . . . . . . . 155
Installing a Heat Sink Blank. . . . . . . . . . . . 156
Processors . . . . . . . . . . . . . . . . . . . . . . . 157
Removing a Processor . . . . . . . . . . . . . . 157
Installing a Processor. . . . . . . . . . . . . . . 158
System Memory . . . . . . . . . . . . . . . . . . . . 160
Memory Module Installation Guidelines . . . . . 160
Supported DIMM Configuration . . . . . . . . . 161
Removing Memory Modules . . . . . . . . . . . 163
Installing Memory Modules. . . . . . . . . . . . 164
Expansion Card. . . . . . . . . . . . . . . . . . . . . 165
Removing the Expansion Card . . . . . . . . . . 165
Installing the Expansion Card. . . . . . . . . . . 166

Contents 7
Removing the RAID Controller Card . . . . . . . . 167
Installing the RAID Controller Card. . . . . . . . . 168
RAID Battery . . . . . . . . . . . . . . . . . . . . . . . 169
Removing the RAID Battery . . . . . . . . . . . . 169
Installing the RAID Battery . . . . . . . . . . . . . 171
Removing the RAID Battery Holder. . . . . . . . . 172
Installing the RAID Battery Holder . . . . . . . . . 174
Expansion Card Riser . . . . . . . . . . . . . . . . . . 174
Removing the Expansion Card Riser . . . . . . . . 174
Installing the Expansion Card Riser . . . . . . . . 175
Mezzanine Cards. . . . . . . . . . . . . . . . . . . . . 176
Removing the Infiniband Mezzanine Card . . . . . 176
Installing the Infiniband Mezzanine Card . . . . . 179
Removing the 10 GbE Mezzanine Card . . . . . . . 180
Installing the 10 GbE Mezzanine Card . . . . . . . 182
MicroSD Card Reader . . . . . . . . . . . . . . . . . . 183
Removing the MicroSD Card Reader. . . . . . . . 183
Installing the MicroSD Card Reader . . . . . . . . 185
Removing the MicroSD Card Reader
Support Bracket . . . . . . . . . . . . . . . . . . 186
Installing the MicroSD Card Reader
Support Bracket . . . . . . . . . . . . . . . . . . 187
Internal Hard-Drives . . . . . . . . . . . . . . . . . . . 188
Removing a Hard-Drive Carrier. . . . . . . . . . . 188
Installing a Hard-Drive Carrier . . . . . . . . . . . 189
Removing a Hard-Drive From the
Hard-Drive Carrier . . . . . . . . . . . . . . . . . 189
Installing a Hard-Drive Into a
Hard-Drive Carrier . . . . . . . . . . . . . . . . . 190
Removing the Hard-Drive Tray . . . . . . . . . . . 191
Installing the Hard-Drive Tray . . . . . . . . . . . 192

8Contents
Interposer Extender . . . . . . . . . . . . . . . . . . 192
Removing the Interposer Extender . . . . . . . . 192
Installing the Interposer Extender . . . . . . . . 194
BMC Management Cable (Optional). . . . . . . . . . 194
Removing the BMC Management Cable . . . . . 195
Installing the BMC Management Cable . . . . . 196
Node Power Distribution Board . . . . . . . . . . . . 197
Removing the Node Power Distribution
Board . . . . . . . . . . . . . . . . . . . . . . . 197
Installing the Node Power Distribution
Board . . . . . . . . . . . . . . . . . . . . . . . 198
System Battery . . . . . . . . . . . . . . . . . . . . . 199
Removing the System Battery . . . . . . . . . . 199
Installing the System Battery . . . . . . . . . . . 200
System Board. . . . . . . . . . . . . . . . . . . . . . 201
Removing the System Board . . . . . . . . . . . 201
Installing the System Board . . . . . . . . . . . 205
4 Troubleshooting. . . . . . . . . . . . . . . . . . . 209
Safety First—For You and Your System . . . . . . . . 209
Installation Problems . . . . . . . . . . . . . . . . . 209
Troubleshooting System Startup Failure. . . . . . . . 210
Troubleshooting External Connections . . . . . . . . 210
Troubleshooting the Video Subsystem. . . . . . . . . 210
Troubleshooting a USB Device . . . . . . . . . . . . 210
Troubleshooting a Serial I/O Device. . . . . . . . . . 211

Contents 9
Troubleshooting a NIC . . . . . . . . . . . . . . . . . . 212
Troubleshooting a Wet Enclosure . . . . . . . . . . . . 213
Troubleshooting a Damaged Enclosure . . . . . . . . . 214
Troubleshooting the Power Sled . . . . . . . . . . . . 215
Troubleshooting System Memory . . . . . . . . . . . . 215
Troubleshooting a Hard-Drive . . . . . . . . . . . . . . 217
Troubleshooting a Storage Controller . . . . . . . . . . 218
Troubleshooting Expansion Cards. . . . . . . . . . . . 219
Troubleshooting Processors. . . . . . . . . . . . . . . 220
Identifying System Board Model Number . . . . . . . . 221
Troubleshooting the System Board . . . . . . . . . . . 222
Troubleshooting the System Battery. . . . . . . . . . . 222
IRQ Assignment Conflicts . . . . . . . . . . . . . . . . 223
5 Jumpers and Connectors . . . . . . . . . . . 225
System Board Types . . . . . . . . . . . . . . . . . . . 225
System Board Jumper Settings . . . . . . . . . . . . . 226
System Board V1.0 Jumper Settings . . . . . . . . 226
System Board V1.1 Jumper Settings . . . . . . . . 227
System Board V1.2 Jumper Settings . . . . . . . . 229
System Board Connectors . . . . . . . . . . . . . . . . 231
System Board V1.0 Connectors . . . . . . . . . . 231
System Board V1.1 Connectors . . . . . . . . . . 232
System Board V1.2 Connectors . . . . . . . . . . 234

10 Contents
Expansion Card Riser Connector . . . . . . . . . . . 236
Interposer Extender Connectors . . . . . . . . . . . . 237
Interposer Extender Types . . . . . . . . . . . . 237
MicroSD Card Reader Connectors . . . . . . . . . . 239
Node Power Distribution Board Connectors . . . . . 240
6 Getting Help . . . . . . . . . . . . . . . . . . . . . . 241
Contacting Dell . . . . . . . . . . . . . . . . . . 241
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243

About Your System 11
1
About Your System
Accessing System Features During Startup
The following keystrokes provide access to system features during startup.
The SAS/SATA card or PXE hotkey support are available only in the BIOS
boot mode. Hotkey function is not available in the Unified Extensible
Firmware Interface (UEFI) boot mode.
NOTE: Throughout this manual, the PowerEdge C8000 server enclosure is referred
to as simply the "server enclosure" or the "chassis".
Keystroke Description
<F2> Enters the System Setup program. See "System Setup Menu" on
page 49.
<F11> Enters the BIOS Boot Manager or the Unified Extensible
Firmware Interface (UEFI) Boot Manager, depending on the
system's boot configuration.
<F12> Starts Preboot eXecution Environment (PXE) boot.
<Ctrl><C> Enters the LSI 2008 SAS Mezzanine Card Configuration Utility.
For more information, see the SAS adapter documentation.
<Ctrl><H> Enters the LSI 2008 SAS Mezzanine Card Configuration Utility.
For more information, see the documentation for your SAS RAID
card.
<Ctrl><S> Enters the utility to configure onboard NIC settings for PXE boot.
For more information, see the documentation for your integrated
NIC.
<Ctrl><I> Enters the onboard SAS and SATA controller’s configuration
utility.

12 About Your System
Front-Panel Features and Indicators
Figure 1-1. Front-Panel Features and Indicators
Item Indicator, Button, or
Connector
Icon Description
1 USB connectors Connects USB devices to the system. The
ports are USB 2.0 compliant.
2 Mezzanine card
expansion slot
Installs an I/O module mezzanine card.
3 Low profile PCIe
expansion slot
Installs a low profile PCI Express x16 card.
4 Release latch Press to release the sled from the
enclosure.
1
2
3
4
5
6
7
8
9
10
11
12

About Your System 13
5Power-onindicator/
power button
The power-on indicator lights when the
sled power is on. The power-on indicator
lights amber when the system critical
event occurs.
NOTE: The power-on indicator lights amber
according to critical system error log (SEL)
assertion. If the SEL is full or a deassertion
event occurred while sensor monitoring is
paused (e.g. fan monitoring is paused during
system power off), the power-on indicator
turns amber. To turn off an amber LED and
reset the power-on indicator to normal
condition (solid green), either perform a
BMC cold reset or reseat the sled in the
server enclosure.
The power button turns the compute
sled on.
NOTES:
• When powering on the sled, the video
monitor can take from several seconds to
over 2 minutes to display an image,
depending on the amount of memory
installed in the system.
• On ACPI-compliant operating systems,
turning off the sled using the power
button causes the sled to perform a
graceful shutdown before power to the
sled is turned off.
• To force an ungraceful shutdown, press
and hold the power button for five
seconds.
6 VGA connector Connects a VGA display to the system.
7 Serial connector Connects a serial device to the system.
Item Indicator, Button, or
Connector
Icon Description

14 About Your System
NIC Indicator Codes
Figure 1-2. NIC Indicators
8 BMC management
port
Dedicated management port.
9 Ethernet connector 2 Embedded 10/100/1000 Mbit NIC
connector.
10 Ethernet connector 1 Embedded 10/100/1000 Mbit NIC
connector.
11 Sled identification
indicator
Lights blue to identify a particular system
and system board.
12 Handle Hold to pull the sled from the enclosure.
1 link indicator 2 activity indicator
Indicator Status Indicator Code
Link indicator Solid amber Linking at 100 Mbps port speed
Solid green Linking at 1 Gbps port speed (maximum)
Item Indicator, Button, or
Connector
Icon Description
2
1

About Your System 15
Figure 1-3. NIC Indicators (BMC management port)
Blinking green Linking at 1 Gbps port speed
Network activity is present
•PreOSPOST
•OSwithoutdriver
•OSwithdriver
Blinks at speed relative to packet density
Off Linking at 10 Mbps port speed
Activity
indicator
Solid green No activity
Blinking green Transmit or receive activity
Off Idle
1 link indicator 2 activity indicator
Indicator Status Indicator Code
Link indicator Blinking amber Linking at 10 Mbps port speed
Blinking green Linking at 100 Mbps port speed (maximum)
Activity
indicator
Solid green No activity
Blinking green Transmit or receive activity
Off Idle
Indicator Status Indicator Code

16 About Your System
Management Interface
The sled includes a BMC that is responsible for monitoring the sled for
critical events by communicating with various sensors on the system board,
the node power distribution board and, if installed in the PowerEdge C8000
server enclosure, it also communicates with the enclosure’s fan controller
board and sends alerts and log events when certain parameters exceed their
preset thresholds.
You can access BMC using two modes of operation: non-central independent
mode or non-central consolidated mode. In the non-central independent
mode, you can access BMC through dedicated-NIC using the sled’s BMC
management port. In the non-central consolidated mode, you can access
BMC through shared-NIC using the PowerEdge C8000 server enclosure’s
BMC management port or Ethernet port.
Non-Central Independent Mode
To setup BMC connection using the non-central independent mode:
1
Before you setup BMC, you must first connect the sled to a local console
and configure the necessary system BIOS, network, and serial connection
settings to enable access to the BMC. See "Enabling and Configuring
Console Redirection Via BMC SOL" on page 53.
2 Remove the port cover on the sled’s BMC management port by using a
small flat blade screwdriver and pry the port cover off of the sled’s BMC
management port. Save the port cover for future use. See Figure 1-4.
3 Connect one end of the network cable to the sled’s BMC management
port.
4 Connect the other end of the network cable to an available port on the
Ethernet switch.
NOTE: Make sure to install the port covers in the PowerEdge C8000 server
enclosure’s BMC management port and Ethernet port. See Figure 1-4.

About Your System 17
Figure 1-4. Non-Central Independent Mode
5 Configure the BMC on the managed sled. You can use the BMC
Management Utility to manage the sled’s BMC from a remote
management station.
For more information about the BMC Management Utility, see Using the
Baseboard Management Controller Guide at
dell.com/support/manuals .
1 flat-blade screwdriver on sled’s port
cover
2 network cable on sled
3 network cable on switch
3
21

18 About Your System
Non-Central Consolidated Mode
There are two setup options available for this mode, you can use the server
enclosure’s Ethernet connector or BMC management port to connect to an
Ethernet switch.
To setup BMC connection using the server enclosure’s Ethernet connector:
NOTE: Do not connect the server enclosure’s front Ethernet connector and back
BMC management port to the same Ethernet switch.
1 Before you setup BMC, you must first connect the BMC management
cable in the sled. See "Installing the BMC Management Cable" on
page 196.
2 Remove the port cover by using a small flat blade screwdriver and pry the
port cover off of the server enclosure’s front Ethernet connector. Save the
port cover for future use. See Figure 1-5.
3 Connect one end of the network cable to an available port on the Ethernet
switch and connect the other end of the network cable to the Ethernet
connector located on the front of the server enclosure.
NOTE: Make sure to install the port cover in the sled’s BMC management port.
See Figure 1-5.
Figure 1-5. Non-Central Consolidated Mode — Ethernet Connector
2
3
1

About Your System 19
4 Configure the BMC on the managed sled. You can use the BMC
Management Utility to manage the sled’s BMC from a remote
management station.
For more information about the BMC Management Utility, see Using the
Baseboard Management Controller Guide at
dell.com/support/manuals .
To setup BMC connection using the server enclosure’s BMC management
port:
NOTE: Do not connect the server enclosure’s front Ethernet connector and back
BMC management port to the same Ethernet switch.
1 Before you setup BMC, you must first connect the BMC management
cable in the sled. See "Installing the BMC Management Cable" on
page 196.
2 Remove the port cover by using a small flat blade screwdriver and pry the
port cover off of the server enclosure’s back BMC management port. Save
the port covers for future use. See Figure 1-6.
3 Connect one end of the network cable to an available port on the Ethernet
switch and connect the other end of the network cable to the BMC
management port located on the back of the server enclosure.
NOTE: Make sure to install the port cover in the sled’s BMC management port.
1 flat-blade screwdriver on server
enclosure’s port cover
2 network cable on server enclosure
3 network cable on switch

20 About Your System
Figure 1-6. Non-Central Consolidated Mode — BMC Management Port
4 Configure the BMC on the managed sled. You can use the BMC
Management Utility to manage the sled’s BMC from a remote
management station.
For more information about the BMC Management Utility, see Using the
Baseboard Management Controller Guide at
dell.com/support/manuals .
1 flat-blade screwdriver on server
enclosure’s port cover
2 network cable on server enclosure
3 network cable on switch
1
2
3