Dell PowerEdge C8220 User manual

Dell PowerEdge C8220
Hardware Owner’s
Manual
Regulatory Model: B05B
Regulatory Type: B05B001

Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make better use of
your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of data if
instructions are not followed.
WARNING: A WARNING indicates a potential for property damage, personal
injury, or death.
____________________
Information in this publication is subject to change without notice.
© 2014 Dell Inc. All rights reserved.
Reproduction of these materials in anymanner whatsoever without the written permissionof Dell Inc.
is strictly forbidden.
Trademarks used in this text: Dell™, the DELL logo, and PowerEdge™ are trademarks of Dell Inc.
Intel is a registered trademark of Intel Corporation in the U.S. and other countries.
Othertrademarksandtradenamesmaybeusedinthispublicationtorefertoeithertheentitiesclaiming
the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and
trade names other than its own.
Regulatory Model B05B
Regulatory Type: B05B001
2014 - 01 P/N XXXXX Rev. A05

Contents 3
Contents
1 About Your System . . . . . . . . . . . . . . . . . 11
Accessing System Features During Startup. . . . . . . 11
Front-Panel Features and Indicators . . . . . . . . . . 12
NIC Indicator Codes . . . . . . . . . . . . . . . . . . . 14
Management Interface . . . . . . . . . . . . . . . . . 16
Non-Central Independent Mode . . . . . . . . . . 16
Non-Central Consolidated Mode . . . . . . . . . . 18
Power and System Board Indicator Codes . . . . . . . 21
BMC Heartbeat Indicator Codes. . . . . . . . . . . . . 22
Service Tag. . . . . . . . . . . . . . . . . . . . . . . . 23
POST Error Codes . . . . . . . . . . . . . . . . . . . . 24
Collecting System Event Log for
Investigation . . . . . . . . . . . . . . . . . . . . 24
System Event Log. . . . . . . . . . . . . . . . . . . . . 32
Processor Error. . . . . . . . . . . . . . . . . . . 32
Memory Ecc . . . . . . . . . . . . . . . . . . . . 33
PCIe Error . . . . . . . . . . . . . . . . . . . . . . 35
IOH Core Error . . . . . . . . . . . . . . . . . . . 36
SB Error . . . . . . . . . . . . . . . . . . . . . . . 37
POST Start Event . . . . . . . . . . . . . . . . . . 38
POST End Event. . . . . . . . . . . . . . . . . . . 39
POST Error Code Event . . . . . . . . . . . . . . . 40

4Contents
BIOS Recovery Event . . . . . . . . . . . . . . . . 41
ME Fail Event . . . . . . . . . . . . . . . . . . . . 42
SEL Generator ID . . . . . . . . . . . . . . . . . . 42
BMC . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Other Information You May Need . . . . . . . . . . . . 48
2 Using the System Setup Program . . . . . 49
System Setup Menu . . . . . . . . . . . . . . . . . . . 49
System Setup Options at Boot . . . . . . . . . . . . . . 50
Using the System Setup Program Navigation Keys . . . 50
General Help . . . . . . . . . . . . . . . . . . . . . . . 51
Console Redirection . . . . . . . . . . . . . . . . . . . 51
Enabling and Configuring Console Redirection. . . 51
Serial Port Connection List . . . . . . . . . . . . . 55
Main Menu . . . . . . . . . . . . . . . . . . . . . . . . 56
Main Screen . . . . . . . . . . . . . . . . . . . . 56
System Settings. . . . . . . . . . . . . . . . . . . 57
Advanced Menu . . . . . . . . . . . . . . . . . . . . . 59
Power Management . . . . . . . . . . . . . . . . 60
CPU Configuration . . . . . . . . . . . . . . . . . 70
Memory Configuration . . . . . . . . . . . . . . . 74
SATA Configuration . . . . . . . . . . . . . . . . . 77
PCI Configuration . . . . . . . . . . . . . . . . . . 80
USB Configuration . . . . . . . . . . . . . . . . . 87
Security Menu . . . . . . . . . . . . . . . . . . . . . . 89

Contents 5
Server Menu . . . . . . . . . . . . . . . . . . . . . . . 91
View System Log . . . . . . . . . . . . . . . . . . 97
Boot Menu . . . . . . . . . . . . . . . . . . . . . . . . 98
Exit Menu . . . . . . . . . . . . . . . . . . . . . . . . 100
Command Line Interfaces for System Setup
Options . . . . . . . . . . . . . . . . . . . . . . . . . . 102
IPMI Command List . . . . . . . . . . . . . . . . . . . 127
Power Management Settings . . . . . . . . . . . . . . 136
3 Installing System Components . . . . . . . 139
Safety Instructions. . . . . . . . . . . . . . . . . . . . 139
About the Illustrations . . . . . . . . . . . . . . . . . . 140
Recommended Tools. . . . . . . . . . . . . . . . . . . 140
Inside the System . . . . . . . . . . . . . . . . . . . . 141
Sled Configuration . . . . . . . . . . . . . . . . . . . . 142
Sled. . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Removing a Sled . . . . . . . . . . . . . . . . . . 143
Installing a Sled. . . . . . . . . . . . . . . . . . . 144
Sled Blank . . . . . . . . . . . . . . . . . . . . . . . . 144
Removing a Single-Wide Sled Blank . . . . . . . . 144
Installing a Single-Wide Sled Blank . . . . . . . . 145
Removing a Double-Wide Sled Blank . . . . . . . 146
Installing a Double-Wide Sled Blank . . . . . . . . 146

6Contents
MicroSD Card . . . . . . . . . . . . . . . . . . . . . 147
Removing a MicroSD Card . . . . . . . . . . . . 147
Installing a MicroSD Card . . . . . . . . . . . . 148
Sled Covers. . . . . . . . . . . . . . . . . . . . . . . 148
Removing the Front Cover . . . . . . . . . . . . 148
Installing the Front Cover . . . . . . . . . . . . . 149
Removing the Back Cover . . . . . . . . . . . . 150
Installing the Back Cover . . . . . . . . . . . . . 151
Cooling Shroud . . . . . . . . . . . . . . . . . . . . . 151
Removing the Cooling Shroud . . . . . . . . . . 151
Installing the Cooling Shroud . . . . . . . . . . . 152
Heat Sink . . . . . . . . . . . . . . . . . . . . . . . . 153
Removing a Heat Sink. . . . . . . . . . . . . . . 153
Installing a Heat Sink . . . . . . . . . . . . . . . 154
Heat Sink Blank . . . . . . . . . . . . . . . . . . . . 155
Removing a Heat Sink Blank . . . . . . . . . . . 155
Installing a Heat Sink Blank. . . . . . . . . . . . 156
Processors . . . . . . . . . . . . . . . . . . . . . . . 157
Removing a Processor . . . . . . . . . . . . . . 157
Installing a Processor. . . . . . . . . . . . . . . 158
System Memory . . . . . . . . . . . . . . . . . . . . 160
Memory Module Installation Guidelines . . . . . 160
Supported DIMM Configuration . . . . . . . . . 161
Removing Memory Modules . . . . . . . . . . . 163
Installing Memory Modules. . . . . . . . . . . . 164
Expansion Card. . . . . . . . . . . . . . . . . . . . . 165
Removing the Expansion Card . . . . . . . . . . 165
Installing the Expansion Card. . . . . . . . . . . 166

Contents 7
Removing the RAID Controller Card . . . . . . . . 167
Installing the RAID Controller Card. . . . . . . . . 168
RAID Battery . . . . . . . . . . . . . . . . . . . . . . . 169
Removing the RAID Battery . . . . . . . . . . . . 169
Installing the RAID Battery . . . . . . . . . . . . . 171
Removing the RAID Battery Holder. . . . . . . . . 172
Installing the RAID Battery Holder . . . . . . . . . 174
Expansion Card Riser . . . . . . . . . . . . . . . . . . 174
Removing the Expansion Card Riser . . . . . . . . 174
Installing the Expansion Card Riser . . . . . . . . 175
Mezzanine Cards. . . . . . . . . . . . . . . . . . . . . 176
Removing the Infiniband Mezzanine Card . . . . . 176
Installing the Infiniband Mezzanine Card . . . . . 179
Removing the 10 GbE Mezzanine Card . . . . . . . 180
Installing the 10 GbE Mezzanine Card . . . . . . . 182
MicroSD Card Reader . . . . . . . . . . . . . . . . . . 183
Removing the MicroSD Card Reader. . . . . . . . 183
Installing the MicroSD Card Reader . . . . . . . . 185
Removing the MicroSD Card Reader
Support Bracket . . . . . . . . . . . . . . . . . . 186
Installing the MicroSD Card Reader
Support Bracket . . . . . . . . . . . . . . . . . . 187
Internal Hard-Drives . . . . . . . . . . . . . . . . . . . 188
Removing a Hard-Drive Carrier. . . . . . . . . . . 188
Installing a Hard-Drive Carrier . . . . . . . . . . . 189
Removing a Hard-Drive From the
Hard-Drive Carrier . . . . . . . . . . . . . . . . . 189
Installing a Hard-Drive Into a
Hard-Drive Carrier . . . . . . . . . . . . . . . . . 190
Removing the Hard-Drive Tray . . . . . . . . . . . 191
Installing the Hard-Drive Tray . . . . . . . . . . . 192

8Contents
Interposer Extender . . . . . . . . . . . . . . . . . . 192
Removing the Interposer Extender . . . . . . . . 192
Installing the Interposer Extender . . . . . . . . 194
BMC Management Cable (Optional). . . . . . . . . . 194
Removing the BMC Management Cable . . . . . 195
Installing the BMC Management Cable . . . . . 196
Node Power Distribution Board . . . . . . . . . . . . 197
Removing the Node Power Distribution
Board . . . . . . . . . . . . . . . . . . . . . . . 197
Installing the Node Power Distribution
Board . . . . . . . . . . . . . . . . . . . . . . . 198
System Battery . . . . . . . . . . . . . . . . . . . . . 199
Removing the System Battery . . . . . . . . . . 199
Installing the System Battery . . . . . . . . . . . 200
System Board. . . . . . . . . . . . . . . . . . . . . . 201
Removing the System Board . . . . . . . . . . . 201
Installing the System Board . . . . . . . . . . . 205
4 Troubleshooting. . . . . . . . . . . . . . . . . . . 209
Safety First—For You and Your System . . . . . . . . 209
Installation Problems . . . . . . . . . . . . . . . . . 209
Troubleshooting System Startup Failure. . . . . . . . 210
Troubleshooting External Connections . . . . . . . . 210
Troubleshooting the Video Subsystem. . . . . . . . . 210
Troubleshooting a USB Device . . . . . . . . . . . . 210
Troubleshooting a Serial I/O Device. . . . . . . . . . 211

Contents 9
Troubleshooting a NIC . . . . . . . . . . . . . . . . . . 212
Troubleshooting a Wet Enclosure . . . . . . . . . . . . 213
Troubleshooting a Damaged Enclosure . . . . . . . . . 214
Troubleshooting the Power Sled . . . . . . . . . . . . 215
Troubleshooting System Memory . . . . . . . . . . . . 215
Troubleshooting a Hard-Drive . . . . . . . . . . . . . . 217
Troubleshooting a Storage Controller . . . . . . . . . . 218
Troubleshooting Expansion Cards. . . . . . . . . . . . 219
Troubleshooting Processors. . . . . . . . . . . . . . . 220
Identifying System Board Model Number . . . . . . . . 221
Troubleshooting the System Board . . . . . . . . . . . 222
Troubleshooting the System Battery. . . . . . . . . . . 222
IRQ Assignment Conflicts . . . . . . . . . . . . . . . . 223
5 Jumpers and Connectors . . . . . . . . . . . 225
System Board Types . . . . . . . . . . . . . . . . . . . 225
System Board Jumper Settings . . . . . . . . . . . . . 226
System Board V1.0 Jumper Settings . . . . . . . . 226
System Board V1.1 Jumper Settings . . . . . . . . 227
System Board V1.2 Jumper Settings . . . . . . . . 229
System Board Connectors . . . . . . . . . . . . . . . . 231
System Board V1.0 Connectors . . . . . . . . . . 231
System Board V1.1 Connectors . . . . . . . . . . 232
System Board V1.2 Connectors . . . . . . . . . . 234

10 Contents
Expansion Card Riser Connector . . . . . . . . . . . 236
Interposer Extender Connectors . . . . . . . . . . . . 237
Interposer Extender Types . . . . . . . . . . . . 237
MicroSD Card Reader Connectors . . . . . . . . . . 239
Node Power Distribution Board Connectors . . . . . 240
6 Getting Help . . . . . . . . . . . . . . . . . . . . . . 241
Contacting Dell . . . . . . . . . . . . . . . . . . 241
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243