Dell PowerEdge R330 User manual

Dell PowerEdge R330
Owner's Manual
Regulatory Model: E34S Series
Regulatory Type: E34S001

Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your computer.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you
how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
Copyright ©2015 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and
intellectual property laws. Dell™and the Dell logo are trademarks of Dell Inc. in the United States and/or other
jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.
2015 - 09
Rev. A00

Contents
1 About your system................................................................................................ 9
Supported configurations on PowerEdge R330 systems....................................................................9
Front panel features and indicators......................................................................................................9
LCD panel features..............................................................................................................................14
Diagnostic indicators...........................................................................................................................14
Hot swappable hard drive indicator codes.........................................................................................16
Back panel features and indicators..................................................................................................... 17
NIC indicator codes.............................................................................................................................18
Indicator codes for redundant power supply unit............................................................................. 19
Documentation matrix........................................................................................................................20
Accessing system information by using QRL..................................................................................... 21
2 Performing initial system configuration ....................................................... 23
Setting up your system....................................................................................................................... 23
Setting up and configuring the iDRAC IP address ............................................................................ 23
Logging in to iDRAC............................................................................................................................24
Methods of installing the operating system.......................................................................................24
Managing your system remotely........................................................................................................24
Downloading drivers and firmware....................................................................................................24
3 Pre-operating system management applications........................................26
Navigation keys................................................................................................................................... 26
About System Setup............................................................................................................................ 27
Entering System Setup.................................................................................................................. 27
System Setup Main Menu..............................................................................................................27
System BIOS screen details...........................................................................................................27
System Information screen details............................................................................................... 28
Memory Settings screen details....................................................................................................29
Processor Settings screen details.................................................................................................29
SATA Settings screen details.........................................................................................................30
Boot Settings screen details..........................................................................................................32
Network Settings screen details................................................................................................... 33
Integrated Devices screen details.................................................................................................33
Serial Communication screen details...........................................................................................34
System Profile Settings screen details.......................................................................................... 35
System Security Settings screen details....................................................................................... 36
Miscellaneous Settings screen details.......................................................................................... 38
About Boot Manager...........................................................................................................................39
3

Entering Boot Manager................................................................................................................. 39
Boot Manager main menu............................................................................................................ 39
About Dell Lifecycle Controller.......................................................................................................... 39
Changing the boot order....................................................................................................................39
Choosing the system boot mode...................................................................................................... 40
Creating a system and setup password............................................................................................. 40
Using your system password to secure your system.........................................................................41
Deleting or changing system password and setup password...........................................................41
Operating with a setup password enabled........................................................................................ 42
Embedded system management....................................................................................................... 42
iDRAC Settings utility.......................................................................................................................... 42
Entering the iDRAC settings utility................................................................................................42
Changing the thermal settings..................................................................................................... 43
4 Installing and removing system components...............................................44
Safety instructions...............................................................................................................................44
Before working inside your system....................................................................................................44
After working inside your system....................................................................................................... 44
Recommended tools.......................................................................................................................... 45
Front bezel (optional)..........................................................................................................................45
Installing the optional front bezel.................................................................................................45
Removing the optional front bezel.............................................................................................. 46
System cover.......................................................................................................................................46
Removing the system cover......................................................................................................... 46
Installing the system cover........................................................................................................... 47
Inside the system................................................................................................................................ 48
Intrusion switch................................................................................................................................... 51
Removing the intrusion switch......................................................................................................51
Installing the intrusion switch....................................................................................................... 52
Cooling shroud....................................................................................................................................52
Removing the cooling shroud...................................................................................................... 52
Installing the cooling shroud........................................................................................................ 53
System memory.................................................................................................................................. 54
General memory module installation guidelines.........................................................................55
Sample memory configurations................................................................................................... 55
Removing a memory module.......................................................................................................56
Installing a memory module......................................................................................................... 57
Hard drives...........................................................................................................................................59
Supported hard drive configurations .......................................................................................... 60
Removing a 2.5-inch hot swappable hard drive blank................................................................60
Installing a 2.5-inch hot swappable hard drive blank.................................................................. 61
Removing a 3.5-inch hot swappable hard drive carrier blank.................................................... 62
4

Installing a 3.5-inch hot swappable hard drive carrier blank...................................................... 62
Removing a 3.5-inch cabled hard drive carrier............................................................................63
Removing a cabled hard drive from a hard drive carrier.............................................................64
Installing a cabled hard drive into a hard drive carrier.................................................................65
Installing a 3.5-inch cabled hard drive carrier............................................................................. 66
Removing a hot swappable hard drive carrier............................................................................. 67
Installing a hot swappable hard drive carrier............................................................................... 68
Removing the optional 1.8-inch solid state drives...................................................................... 69
Installing the optional 1.8-inch solid state drives.........................................................................70
Installing a 2.5-inch hot swappable hard drive into a 3.5-inch hard drive adapter.................... 71
Removing a 2.5-inch hot swappable hard drive from a 3.5-inch hard drive adapter................ 72
Installing a 3.5-inch hard drive adapter into the 3.5-inch hot swappable hard drive carrier.....73
Removing a 3.5-inch hard drive adapter from a 3.5-inch hot swappable hard drive carrier.....74
Removing a hot swappable hard drive from a hard drive carrier................................................74
Installing a hot swappable hard drive into a hot swappable hard drive carrier.......................... 75
Optical drive (optional)........................................................................................................................76
Removing the optional optical drive............................................................................................ 76
Installing the optional optical drive...............................................................................................77
Cooling fans........................................................................................................................................ 78
Removing the cooling fan blank...................................................................................................78
Installing the cooling fan blank.....................................................................................................79
Removing a cooling fan................................................................................................................80
Installing a cooling fan.................................................................................................................. 81
Internal USB memory key (optional).................................................................................................. 82
Replacing the optional internal USB memory key.......................................................................82
Expansion cards and expansion card riser.........................................................................................83
Expansion card installation guidelines......................................................................................... 83
Removing the expansion card riser..............................................................................................85
Installing the expansion card riser................................................................................................86
Removing an expansion card........................................................................................................87
Installing an expansion card......................................................................................................... 88
Removing the internal PERC card................................................................................................ 89
Installing the internal PERC card..................................................................................................90
iDRAC port card (optional)..................................................................................................................91
Replacing an optional SD vFlash card...........................................................................................91
Removing the optional iDRAC port card......................................................................................92
Installing the optional iDRAC port card........................................................................................94
Internal dual SD module (optional).................................................................................................... 94
Removing an optional internal SD card....................................................................................... 94
Installing an optional internal SD card..........................................................................................95
Removing the optional internal dual SD module.........................................................................95
Installing the optional internal dual SD module ..........................................................................97
5

Heat sink and processor..................................................................................................................... 98
Removing the heat sink................................................................................................................ 98
Removing the processor...............................................................................................................99
Installing the processor............................................................................................................... 101
Installing the heat sink.................................................................................................................103
Power supply units............................................................................................................................105
Hot spare feature.........................................................................................................................105
Removing a redundant power supply unit.................................................................................105
Installing a redundant power supply unit...................................................................................106
Removing the power supply unit blank......................................................................................107
Installing the power supply unit blank....................................................................................... 108
System battery...................................................................................................................................108
Replacing the system battery..................................................................................................... 108
Hard drive backplane.........................................................................................................................110
Removing the hard drive backplane........................................................................................... 110
Installing the hard drive backplane............................................................................................. 119
Control panel assembly.....................................................................................................................119
Removing the LCD control panel assembly...............................................................................119
Installing the LCD control panel assembly................................................................................. 121
Removing the LED control panel assembly............................................................................... 122
Installing the LED control panel assembly................................................................................. 123
Power interposer board.................................................................................................................... 124
Removing the power interposer board...................................................................................... 124
Installing the power interposer board........................................................................................ 125
Trusted Platform Module..................................................................................................................126
Installing the Trusted Platform Module......................................................................................126
Re-enabling the TPM for BitLocker users...................................................................................127
Re-enabling the TPM for TXT users............................................................................................127
System board.....................................................................................................................................128
Removing the system board.......................................................................................................128
Installing the system board.........................................................................................................130
5 Troubleshooting your system........................................................................ 133
Safety first—for you and your system...............................................................................................133
Troubleshooting system startup failure............................................................................................133
Troubleshooting external connections............................................................................................133
Troubleshooting the video subsystem............................................................................................. 133
Troubleshooting a USB device......................................................................................................... 133
Troubleshooting iDRAC Direct (USB XML configuration)................................................................134
Troubleshooting iDRAC Direct (Laptop connection)...................................................................... 135
Troubleshooting a serial I/O device................................................................................................. 135
Troubleshooting an NIC....................................................................................................................135
6

Troubleshooting a wet system......................................................................................................... 136
Troubleshooting a damaged system................................................................................................ 137
Troubleshooting the system battery.................................................................................................137
Troubleshooting power supply units............................................................................................... 138
Troubleshooting power source problems................................................................................. 138
Power supply unit problems....................................................................................................... 138
Troubleshooting cooling problems..................................................................................................139
Troubleshooting cooling fans.......................................................................................................... 139
Troubleshooting system memory....................................................................................................140
Troubleshooting an internal USB key............................................................................................... 141
Troubleshooting an SD card............................................................................................................. 141
Troubleshooting an optical drive..................................................................................................... 142
Troubleshooting a tape backup unit................................................................................................ 143
Troubleshooting a hard drive........................................................................................................... 143
Troubleshooting a storage controller.............................................................................................. 144
Troubleshooting expansion cards....................................................................................................145
Troubleshooting processors.............................................................................................................145
6 Using system diagnostics................................................................................147
Dell Embedded System Diagnostics.................................................................................................147
When to use the Embedded System Diagnostics...................................................................... 147
Running the Embedded System Diagnostics from Boot Manager............................................147
Running the Embedded System Diagnostics from the Dell Lifecycle Controller.....................147
System diagnostics controls.......................................................................................................148
7 Jumpers and connectors................................................................................ 149
System board jumper settings..........................................................................................................149
System board connectors.................................................................................................................150
Disabling a forgotten password........................................................................................................ 151
8 Technical specifications..................................................................................153
Dimensions and weight.....................................................................................................................153
Processor specifications................................................................................................................... 153
Expansion bus specifications............................................................................................................154
Memory specifications......................................................................................................................154
Power specifications......................................................................................................................... 154
Storage controller specifications......................................................................................................155
Drive specifications........................................................................................................................... 155
Connectors specifications................................................................................................................ 156
Video specifications.......................................................................................................................... 156
Expanded operating temperature.................................................................................................... 156
Environmental specifications............................................................................................................157
7

9 Getting help.......................................................................................................160
Contacting Dell................................................................................................................................. 160
Locating your system Service Tag....................................................................................................160
Documentation feedback.................................................................................................................160
8

1
About your system
The Dell PowerEdge R330 rack server supports one processor based on the Intel E3-1200V5 series, up to
4 DIMMs, and up to eight hard drives or solid state drives (SSDs).
Supported configurations on PowerEdge R330 systems
The PowerEdge R330 systems are available in the following configurations:
Table 1. Supported configurations on PowerEdge R330 systems
System Configuration
Four hard drive
systems
Up to four 3.5-inch, cabled hard drives and two optional 1.8-inch solid state
drives (SSDs) in the optical drive slot
Up to four 3.5-inch (2.5-inch with adapter), hot-swappable hard drives
Eight hard drive
systems
Up to eight 2.5-inch, hot-swappable hard drives or SSDs
Front panel features and indicators
Figure 1. Front panel features and indicators — four 3.5-inch hot-swappable hard drive chassis
Table 2. Front panel features and indicators— four 3.5-inch hot-swappable hard drive chassis
Item Indicator, button, or
connector Icon Description
1 Power-on indicator,
power button
Enables you to know the power status of the system.
The power-on indicator glows when the system
power is on. The power button controls the power
supply output to the system.
9

Item Indicator, button, or
connector Icon Description
NOTE: On ACPI-compliant operating systems,
turning off the system by pressing the power
button causes the system to perform a graceful
shutdown before power to the system is turned
off.
2 NMI button Enables you to troubleshoot software and device
driver errors when running certain operating
systems. This button can be pressed by using the
end of a paper clip.
Use this button only if directed to do so by qualified
support personnel or by the operating system's
documentation.
3 System identification
button
Enables you to locate a particular system within a
rack. The identification buttons are on the front and
back panels. When one of these buttons is pressed,
the LCD panel on the front and the system status
indicator on the back flash until one of the buttons is
pressed again.
Press the system identification button to turn the
system ID on or off.
If the system stops responding during POST, press
and hold the system ID button for more than five
seconds to enter BIOS progress mode.
To reset iDRAC (if not disabled in F2 iDRAC setup),
press and hold the button for more than 15 seconds.
4 Video connector Enables you to connect a display to the system.
5 LCD menu buttons Enable you to navigate the control panel LCD menu.
6 LCD panel Displays system ID, status information, and system
error messages. See LCD panel features.
NOTE: LCD panel is not available in a cabled
hard drive chassis.
7 USB management port/
iDRAC managed USB
port
Functions as a regular USB port or provide access to
the iDRAC Direct features. For more information, see
the iDRAC User’s Guide at Dell.com/idracmanuals.
8 USB connector Enables you to connect USB devices to the system.
The port is USB 2.0-compliant.
9 Information tag Contains system information such as service tag,
NIC, MAC address for your reference. The
information tag is a slide-out label panel.
10