Dell PowerEdge R610 User manual

Dell™ PowerEdge™
R610 Systems
Hardware Owner’s Manual

Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make better use of
your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of data if
instructions are not followed.
WARNING: A WARNING indicates a potential for property damage, personal
injury, or death.
____________________
Information in this document is subject to change without notice.
© 2009 Dell Inc. All rights reserved.
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc.
is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, and PowerEdge are trademarks of Dell Inc.; Intel
is a registered trademark of Intel Corporation in the U.S. and other countries; Microsoft, Windows,
and Windows Server are either trademarks or registered trademarks of Microsoft Corporation in the
United States and/or other countries.
Other trademarks and trade names may be used in this document to refer to either the entities claiming
the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and
trade names other than its own.
September 2009 Rev. A03

Contents 3
Contents
1 About Your System. . . . . . . . . . . . . . . . . . 11
Accessing System Features During Startup. . . . . . . 11
Front-Panel Features and Indicators . . . . . . . . . . 12
LCD Panel Features . . . . . . . . . . . . . . . . . . . 14
Home Screen . . . . . . . . . . . . . . . . . . . . 15
Setup Menu. . . . . . . . . . . . . . . . . . . . . 16
View Menu . . . . . . . . . . . . . . . . . . . . . 16
Hard-Drive Indicator Patterns for RAID . . . . . . . . . 17
Back-Panel Features and Indicators . . . . . . . . . . 19
Power Indicator Codes . . . . . . . . . . . . . . . . . 21
NIC Indicator Codes . . . . . . . . . . . . . . . . . . . 22
LCD Status Messages . . . . . . . . . . . . . . . . . . 23
Viewing Status Messages . . . . . . . . . . . . . 23
Removing LCD Status Messages . . . . . . . . . . 23
System Messages . . . . . . . . . . . . . . . . . . . . 37
Warning Messages . . . . . . . . . . . . . . . . . . . 54
Diagnostics Messages . . . . . . . . . . . . . . . . . 54
Alert Messages . . . . . . . . . . . . . . . . . . . . . 54
Other Information You May Need . . . . . . . . . . . . 55

4Contents
2 Using the System Setup Program and
UEFI Boot Manager . . . . . . . . . . . . . . . . . 57
Choosing the System Boot Mode . . . . . . . . . . . . 57
Entering the System Setup Program . . . . . . . . . . . 58
Responding to Error Messages. . . . . . . . . . . 58
Using the System Setup Program
Navigation Keys . . . . . . . . . . . . . . . . . . . 58
System Setup Options . . . . . . . . . . . . . . . . . . 59
Main Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Memory Settings Screen . . . . . . . . . . . . . . 61
Processor Settings Screen . . . . . . . . . . . . . 61
SATA Settings Screen. . . . . . . . . . . . . . . . 62
Boot Settings Screen . . . . . . . . . . . . . . . . 63
Integrated Devices Screen . . . . . . . . . . . . . 64
PCI IRQ Assignments Screen . . . . . . . . . . . . 65
Serial Communication Screen . . . . . . . . . . . 65
Embedded Server Management Screen . . . . . . 66
Power Management Screen . . . . . . . . . . . . 66
System Security Screen . . . . . . . . . . . . . . 68
Exit Screen . . . . . . . . . . . . . . . . . . . . . 69
Entering the UEFI Boot Manager. . . . . . . . . . . . . 70
Using the UEFI Boot Manager Navigation Keys . . 70
UEFI Boot Manager Screen. . . . . . . . . . . . . 71
UEFI Boot Settings Screen . . . . . . . . . . . . . 71
System Utilities Screen . . . . . . . . . . . . . . . 72
System and Setup Password Features. . . . . . . . . . 72
Using the System Password . . . . . . . . . . . . 72
Using the Setup Password . . . . . . . . . . . . . 74
iDRAC Configuration Utility . . . . . . . . . . . . . . . 76

Contents 5
Entering the iDRAC Configuration Utility . . . . . . 76
3 Installing System Components . . . . . . . . 77
Recommended Tools. . . . . . . . . . . . . . . . . . . 77
Inside the System . . . . . . . . . . . . . . . . . . . . 77
Removing and Replacing the Optional Front Bezel . . . 78
Information Tag . . . . . . . . . . . . . . . . . . . . . 79
Removing the Information Tag . . . . . . . . . . . 79
Replacing the Information Tag . . . . . . . . . . . 80
Opening and Closing the System . . . . . . . . . . . . 80
Opening the System . . . . . . . . . . . . . . . . 80
Closing the System . . . . . . . . . . . . . . . . . 81
Hard Drives. . . . . . . . . . . . . . . . . . . . . . . . 82
Removing a Drive Blank . . . . . . . . . . . . . . 82
Installing a Hard-Drive Blank. . . . . . . . . . . . 83
Removing a Hot-Swap Hard Drive . . . . . . . . . 83
Installing a Hot-Swap Hard Drive . . . . . . . . . 84
Removing a Hard Drive From a
Hard-Drive Carrier . . . . . . . . . . . . . . . . . 85
Installing a Hard Drive Into a
Hard-Drive Carrier . . . . . . . . . . . . . . . . . 85
Power Supplies . . . . . . . . . . . . . . . . . . . . . 87
Removing a Power Supply . . . . . . . . . . . . . 87
Installing a Power Supply . . . . . . . . . . . . . 88
Removing the Power Supply Blank. . . . . . . . . 89
Installing the Power Supply Blank . . . . . . . . . 89
Expansion Cards . . . . . . . . . . . . . . . . . . . . . 89
Expansion Card Installation Guidelines . . . . . . 89

6Contents
Installing an Expansion Card . . . . . . . . . . . . 90
Removing an Expansion Card. . . . . . . . . . . . 92
Expansion-Card Risers. . . . . . . . . . . . . . . . . . 92
Removing an Expansion-Card Riser . . . . . . . . 92
Replacing an Expansion-Card Riser . . . . . . . . 95
Internal SD Module . . . . . . . . . . . . . . . . . . . 95
Installing the Internal SD Module. . . . . . . . . . 95
Removing the Internal SD Module Card . . . . . . 97
Internal SD Flash Card . . . . . . . . . . . . . . . . . . 97
Installing an Internal SD Flash Card . . . . . . . . 97
Removing an Internal SD Flash Card . . . . . . . . 98
Internal USB Memory Key . . . . . . . . . . . . . . . . 98
Internal USB Cable. . . . . . . . . . . . . . . . . . . . 99
Removing the Internal USB Cable . . . . . . . . . 99
Installing the Internal USB Cable . . . . . . . . . 100
VFlash Media. . . . . . . . . . . . . . . . . . . . . . 100
Installing a VFlash Media Card . . . . . . . . . . 101
Removing a VFlash Media Card . . . . . . . . . 101
iDRAC6 Enterprise Card (Optional) . . . . . . . . . . 101
Installing an iDRAC6 Enterprise Card. . . . . . . 101
Removing an iDRAC6 Enterprise Card . . . . . . 102
NIC Hardware Key . . . . . . . . . . . . . . . . . . . 103
Cooling Fans . . . . . . . . . . . . . . . . . . . . . . 104
Removing a Cooling Fan . . . . . . . . . . . . . 105
Replacing a Cooling Fan . . . . . . . . . . . . . 106
Removing the Fan Assembly . . . . . . . . . . . 106
Replacing the Fan Assembly . . . . . . . . . . . 107
Removing the Plastic Fan Guide . . . . . . . . . 108

Contents 7
Replacing the Plastic Fan Guide . . . . . . . . . . 108
Optical Drive . . . . . . . . . . . . . . . . . . . . . . . 108
Removing an Optical Drive . . . . . . . . . . . . . 109
Installing an Optical Drive . . . . . . . . . . . . . 110
Integrated Storage Controller Card . . . . . . . . . . . 111
Removing the Integrated Storage
Controller Card . . . . . . . . . . . . . . . . . . . 111
Installing the Integrated Storage
Controller Card . . . . . . . . . . . . . . . . . . . 112
RAID Battery . . . . . . . . . . . . . . . . . . . . . . . 114
Removing a RAID Battery. . . . . . . . . . . . . . 114
Installing a RAID Battery . . . . . . . . . . . . . . 114
Removing the PERC 6/I Battery Cable . . . . . . . 114
Installing the PERC 6/I Battery Cable. . . . . . . . 115
System Memory . . . . . . . . . . . . . . . . . . . . . 116
General Memory Module Installation
Guidelines. . . . . . . . . . . . . . . . . . . . . . 116
Mode-Specific Guidelines . . . . . . . . . . . . . 117
Installing Memory Modules . . . . . . . . . . . . 120
Removing Memory Modules . . . . . . . . . . . . 122
Processors . . . . . . . . . . . . . . . . . . . . . . . . 122
Removing a Processor . . . . . . . . . . . . . . . 122
Installing a Processor . . . . . . . . . . . . . . . 125
System Battery . . . . . . . . . . . . . . . . . . . . . . 127
Replacing the System Battery . . . . . . . . . . . 127
Control Panel Assembly . . . . . . . . . . . . . . . . . 129
Installing the Control Panel Display Module . . . . 131
Removing the Control Panel Board. . . . . . . . . 131
Installing the Control Panel Board . . . . . . . . . 132

8Contents
SAS Backplane. . . . . . . . . . . . . . . . . . . . . 132
Removing the SAS Backplane . . . . . . . . . . 132
Installing a SAS Backplane . . . . . . . . . . . . 135
System Board. . . . . . . . . . . . . . . . . . . . . . 135
Removing the System Board . . . . . . . . . . . 135
Installing the System Board. . . . . . . . . . . . 138
4 Troubleshooting Your System . . . . . . . . 141
Safety First—For You and Your System . . . . . . . . 141
Troubleshooting System Startup Failure. . . . . . . . 141
Troubleshooting External Connections . . . . . . . . 141
Troubleshooting the Video Subsystem. . . . . . . . . 142
Troubleshooting a USB Device . . . . . . . . . . . . 142
Troubleshooting a Serial I/O Device. . . . . . . . . . 143
Troubleshooting a NIC . . . . . . . . . . . . . . . . . 143
Troubleshooting a Wet System. . . . . . . . . . . . . 144
Troubleshooting a Damaged System. . . . . . . . . . 145
Troubleshooting the System Battery . . . . . . . . . . 146
Troubleshooting Power Supplies . . . . . . . . . . . 146
Troubleshooting System Cooling Problems . . . . . . 147
Troubleshooting a Fan . . . . . . . . . . . . . . . . . 148
Troubleshooting System Memory . . . . . . . . . . . 148
Troubleshooting an Internal SD Card . . . . . . . . . 150

Contents 9
Troubleshooting an Internal USB Key . . . . . . . . . . 151
Troubleshooting an Optical Drive . . . . . . . . . . . . 151
Troubleshooting Hard Drives . . . . . . . . . . . . . . 152
Troubleshooting a SAS Controller. . . . . . . . . . . . 153
Troubleshooting an External Tape Drive . . . . . . . . 154
Troubleshooting Expansion Cards. . . . . . . . . . . . 155
Troubleshooting the Processors. . . . . . . . . . . . . 157
5 Running the System Diagnostics . . . . . . 159
Using Dell™ PowerEdge™ Diagnostics . . . . . . . . 159
System Diagnostics Features . . . . . . . . . . . . . . 159
When to Use the System Diagnostics . . . . . . . . . . 160
Running the System Diagnostics . . . . . . . . . . . . 160
System Diagnostics Testing Options . . . . . . . . . . 161
Using the Custom Test Options . . . . . . . . . . . . . 161
Selecting Devices for Testing . . . . . . . . . . . 161
Selecting Diagnostics Options . . . . . . . . . . . 161
Viewing Information and Results . . . . . . . . . . 162
6 Jumpers and Connectors . . . . . . . . . . . 163
System Board Jumpers . . . . . . . . . . . . . . . . . 163
Disabling a Forgotten Password . . . . . . . . . . . . 163
System Board Connectors . . . . . . . . . . . . . . . . 164

10 Contents
7 Getting Help . . . . . . . . . . . . . . . . . . . . . . 167
Contacting Dell. . . . . . . . . . . . . . . . . . . . . 167
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179