Dell PowerVault NX3100 User manual

Dell™ PowerVault™
NX3100 Systems
Hardware Owner’s
Manual
book.book Page 1 Wednesday, March 3, 2010 10:37 AM

Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make better use of
your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of data if
instructions are not followed.
WARNING: A WARNING indicates a potential for property damage,
personal injury, or death.
____________________
Information in this document is subject to change without notice.
© 2010 Dell Inc. All rights reserved.
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc.
is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, and PowerVault are trademarks of Dell Inc.;
Microsoft, Windows,Windows Server, and MS-DOS are either trademarks or registered trademarks of
Microsoft Corporation in the United States and/or other countries.
Other trademarks and trade names may be used in this document to refer to either the entities claiming
the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and
trade names other than its own.
Regulatory Model E13S Series
Regulatory Type E13S001
March 2010 Rev. A00
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Contents 3
Contents
1 About Your System. . . . . . . . . . . . . . . . . . 11
Accessing System Features During Startup. . . . . . . 11
Front-Panel Features and Indicators . . . . . . . . . . 12
Hard-Drive Indicator Patterns . . . . . . . . . . . . . . 14
Back-Panel Features and Indicators . . . . . . . . . . 15
Guidelines for Connecting Optional
External Devices. . . . . . . . . . . . . . . . . . . . . 17
NIC Indicator Codes . . . . . . . . . . . . . . . . . . . 18
Power Indicator Codes . . . . . . . . . . . . . . . . . 18
Diagnostic Lights . . . . . . . . . . . . . . . . . . . . 20
System Messages . . . . . . . . . . . . . . . . . . . . 22
Warning Messages . . . . . . . . . . . . . . . . . . . 38
Diagnostics Messages . . . . . . . . . . . . . . . . . 38
Alert Messages . . . . . . . . . . . . . . . . . . . . . 38
Other Information You May Need . . . . . . . . . . . . 39
2 Using the System Setup Program and
UEFI Boot Manager . . . . . . . . . . . . . . . . . 41
Choosing the System Boot Mode . . . . . . . . . . . . 41
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4Contents
Entering the System Setup Program . . . . . . . . . . . 42
Responding to Error Messages. . . . . . . . . . . 42
Using the System Setup
Program Navigation Keys . . . . . . . . . . . . . . 42
System Setup Options . . . . . . . . . . . . . . . . . . 43
Main Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Memory Settings Screen . . . . . . . . . . . . . . 45
Processor Settings Screen . . . . . . . . . . . . . 45
SATA Settings Screen (Optional) . . . . . . . . . . 46
Boot Settings Screen . . . . . . . . . . . . . . . . 47
Integrated Devices Screen . . . . . . . . . . . . . 48
PCI IRQ Assignments Screen . . . . . . . . . . . . 49
Serial Communication Screen . . . . . . . . . . . 49
Power Management Screen . . . . . . . . . . . . 51
System Security Screen . . . . . . . . . . . . . . 51
Exit Screen . . . . . . . . . . . . . . . . . . . . . 53
Entering the UEFI Boot Manager. . . . . . . . . . . . . 54
Using the UEFI Boot Manager
Navigation Keys . . . . . . . . . . . . . . . . . . . 54
UEFI Boot Manager Screen. . . . . . . . . . . . . 55
UEFI Boot Settings Screen . . . . . . . . . . . . . 55
System Utilities Screen . . . . . . . . . . . . . . . 56
System and Setup Password Features. . . . . . . . . . 56
Using the System Password . . . . . . . . . . . . 56
Using the Setup Password . . . . . . . . . . . . . 58
Embedded System Management. . . . . . . . . . . . . 60
iDRAC Configuration Utility . . . . . . . . . . . . . . . 60
Entering the iDRAC Configuration Utility . . . . . . 61
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Contents 5
3 Installing System Components . . . . . . . . 63
Recommended Tools. . . . . . . . . . . . . . . . . . . 63
Inside the System . . . . . . . . . . . . . . . . . . . . 63
Front Bezel (Optional) . . . . . . . . . . . . . . . . . . 65
Removing the Front Bezel . . . . . . . . . . . . . 65
Installing the Front Bezel . . . . . . . . . . . . . . 66
Opening and Closing the System . . . . . . . . . . . . 66
Opening the System . . . . . . . . . . . . . . . . 66
Closing the System . . . . . . . . . . . . . . . . . 67
Cooling Shroud. . . . . . . . . . . . . . . . . . . . . . 68
Removing the Cooling Shroud . . . . . . . . . . . 68
Installing the Cooling Shroud. . . . . . . . . . . . 69
Hard Drives. . . . . . . . . . . . . . . . . . . . . . . . 69
Removing a Hard-Drive Blank . . . . . . . . . . . 69
Installing a Hard-Drive Blank. . . . . . . . . . . . 70
Removing a Hot-Swap Hard Drive . . . . . . . . . 70
Installing a Hot-Swap Hard Drive . . . . . . . . . 71
Removing a Hard Drive From
a Hard-Drive Carrier . . . . . . . . . . . . . . . . 72
Installing a Hard Drive Into
a Hard-Drive Carrier . . . . . . . . . . . . . . . . 73
Internal Hard Drives . . . . . . . . . . . . . . . . . . . 73
Removing an Internal Hard Drive Bay . . . . . . . 73
Installing an Internal Hard Drive Bay. . . . . . . . 75
Removing an Internal Hard Drive From the
Internal Hard-Drive Bay . . . . . . . . . . . . . . 76
Installing a Hard Drive Into a Hard-Drive Bay . . . 76
Cooling Fans . . . . . . . . . . . . . . . . . . . . . . . 77
Removing a Cooling Fan . . . . . . . . . . . . . . 77
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6Contents
Replacing a Cooling Fan . . . . . . . . . . . . . . 79
Power Supplies . . . . . . . . . . . . . . . . . . . . . 79
Removing a Redundant Power Supply . . . . . . . 80
Installing a Redundant Power Supply . . . . . . . 81
Removing the Power Supply Blank . . . . . . . . . 82
Installing the Power Supply Blank . . . . . . . . . 82
System Memory . . . . . . . . . . . . . . . . . . . . . 82
General Memory Module
Installation Guidelines . . . . . . . . . . . . . . . 82
Mode-Specific Guidelines . . . . . . . . . . . . . 84
Installing Memory Modules. . . . . . . . . . . . . 87
Removing Memory Modules . . . . . . . . . . . . 89
Expansion Cards and Expansion-Card Risers . . . . . . 90
Expansion Card Installation Guidelines. . . . . . . 90
Installing an Expansion Card . . . . . . . . . . . . 92
Removing an Expansion Card. . . . . . . . . . . . 94
Removing an Expansion-Card Riser . . . . . . . . 95
Installing an Expansion-Card Riser . . . . . . . . . 96
Integrated Storage Controller Card . . . . . . . . . . . 97
Removing the Storage Controller Card . . . . . . . 97
Installing the Storage Controller Card . . . . . . . 99
iDRAC6 Express Card . . . . . . . . . . . . . . . . . 100
Installing an iDRAC6 Express Card . . . . . . . . 100
Removing an iDRAC6 Express Card. . . . . . . . 101
iDRAC6 Enterprise Card (Optional) . . . . . . . . . . 102
Installing an iDRAC6 Enterprise Card. . . . . . . 102
Removing an iDRAC6 Enterprise Card . . . . . . 104
VFlash Media (Optional) . . . . . . . . . . . . . . . . 105
Installing a VFlash Media Card . . . . . . . . . . 105
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Contents 7
Removing a VFlash Media Card . . . . . . . . . . 105
Internal USB Memory Key . . . . . . . . . . . . . . . 105
Processors . . . . . . . . . . . . . . . . . . . . . . . . 106
Removing a Processor . . . . . . . . . . . . . . . 106
Installing a Processor . . . . . . . . . . . . . . . 110
System Battery . . . . . . . . . . . . . . . . . . . . . . 111
Replacing the System Battery . . . . . . . . . . . 111
RAID Battery (Optional) . . . . . . . . . . . . . . . . . 114
Removing the RAID Battery . . . . . . . . . . . . 114
Installing the RAID Battery . . . . . . . . . . . . . 115
Control Panel Assembly . . . . . . . . . . . . . . . . . 115
Removing the Control-Panel Module. . . . . . . . 115
Installing the Control-Panel Module . . . . . . . . 117
SAS Backplane . . . . . . . . . . . . . . . . . . . . . 117
Removing the SAS Backplane . . . . . . . . . . . 117
Installing the SAS Backplane . . . . . . . . . . . 120
Power Distribution Board . . . . . . . . . . . . . . . . 121
Removing the Power Distribution Board . . . . . . 121
Installing the Power Distribution Board . . . . . . 123
System Board . . . . . . . . . . . . . . . . . . . . . . 124
Removing the System Board . . . . . . . . . . . . 124
Installing the System Board . . . . . . . . . . . . 126
4 Troubleshooting Your System . . . . . . . . 129
Safety First—For You and Your System . . . . . . . . . 129
Troubleshooting System Startup Failure . . . . . . . . 129
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8Contents
Troubleshooting External Connections . . . . . . . . 129
Troubleshooting the Video Subsystem. . . . . . . . . 130
Troubleshooting a USB Device . . . . . . . . . . . . 130
Troubleshooting a Serial I/O Device. . . . . . . . . . 131
Troubleshooting a NIC . . . . . . . . . . . . . . . . . 131
Troubleshooting a Wet System. . . . . . . . . . . . . 132
Troubleshooting a Damaged System. . . . . . . . . . 134
Troubleshooting the System Battery . . . . . . . . . . 134
Troubleshooting Power Supplies . . . . . . . . . . . 135
Troubleshooting System Cooling Problems . . . . . . 136
Troubleshooting a Fan . . . . . . . . . . . . . . . . . 136
Troubleshooting System Memory . . . . . . . . . . . 137
Troubleshooting an Internal USB Key . . . . . . . . . 139
Troubleshooting a Hard Drive . . . . . . . . . . . . . 140
Troubleshooting an Internal Hard Drive . . . . . . . . 141
Troubleshooting a Storage Controller . . . . . . . . . 142
Troubleshooting Expansion Cards . . . . . . . . . . . 143
Troubleshooting Processors . . . . . . . . . . . . . . 145
5 Running the System Diagnostics . . . . . . 147
Using Online Diagnostics . . . . . . . . . . . . . . . 147
Embedded System Diagnostics Features . . . . . . . 147
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Contents 9
When to Use the Embedded System Diagnostics . . . . 148
Running the Embedded System Diagnostics . . . . . . 148
Embedded System Diagnostics Testing Options . . . . 149
Using the Custom Test Options . . . . . . . . . . . . . 149
Selecting Devices for Testing . . . . . . . . . . . 149
Selecting Diagnostics Options . . . . . . . . . . . 149
Viewing Information and Results . . . . . . . . . . 150
6 Jumpers and Connectors . . . . . . . . . . . 151
System Board Jumpers . . . . . . . . . . . . . . . . . 151
System Board Connectors . . . . . . . . . . . . . . . . 152
Disabling a Forgotten Password . . . . . . . . . . . . 154
7 Getting Help. . . . . . . . . . . . . . . . . . . . . . 157
Contacting Dell . . . . . . . . . . . . . . . . . . . . . 157
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
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10 Contents
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