Deteck DT200 User manual
MONEY COUNTER
DT200
USER MANUAL
Thank you for choosin our product. The Hawk DT200 Money Counter is the
perfect solution for a fast, accurate and reliable Manual Mixed Denomination
Value Counter. We recommend readin thorou hly all the information
stipulated in this manual in order to make the best use of this product.
PLEASE TAKE NOTICE Should the equipment be altered in any way or
used in a manner for which it was not intended at the time of delivery, the
supplier of the equipment accepts no responsibility for injury or dama e
to personnel or equipment. If the conditions for use of the equipment are
chan ed, the supplier must be contacted or the declaration of conformity
will be invalidated.
Contact Us
+1 (332) 228-1098
Website
deteckusa.com
FAQ Support Portal
deteckusa.reamaze.com
Warning
Keep the machine away from heavy humidity and hi h temperature as it may
prevent it from workin properly.
Use only the same type and ratin fuse when replacin an old one. Usin an
incorrect fuse ratin may cause a potential fire hazard.
Do not drop conductive objects into the machine to prevent internal short circuits.
Do not use this machine in areas where it may be exposed to water or other liquids.
Unplu this machine from the wall before openin the back cover for
maintenance.
Do not clean the machine with chemical solvents. Use a damp cloth for cleanin .
Do not disassemble this machine as this may expose you to dan erous volta es as
well as electrical shocks if wron ly re-assembled. Take it to qualified personnel for
service or repair if required.
CAUTION
When not usin the machine for a prolon ed period of time, please switch off the
machine and disconnect the power cord from the machine. Not followin these
instructions may result in fire, electrical shock or dama e to the machine.
Ensure the cable is disconnected before movin the machine otherwise the
power cord may et dama ed resultin in fire and electrical shock.
Do not pull the cord to unplu the power cord, but rather rip the plu to pull it
out.
Do not touch the power cord with wet hands. Not followin these instructions
may result in fire, electrical shock or dama e to the machine.
Do not use the machine if the power cord is dama ed or the plu socket is lose.
This may result in fire, electrical shock or other hazards.
Do not bend excessively the power cord as it may et dama ed. This may result in
fire, electrical shock or other hazards.
Do not place heavy objects on the cord. This may result in fire, electrical shock or
other hazards.
Important safety instructions
CONTENT
4. SAFETY PRECAUTIONS
. INSTRUCTIONS BEFORE THE OPERATION
• Getting started
• unpacking
• installation
• notes selection
7. OVERVIEW OF THE PRODUCT
• main parts
• main display
10. FEATURES AND SPECIFICATIONS
11. COUNTING OPERATION
• Getting started
• Operation modes
• Counterfeit detection Functions
• printing
• thickness wheel adjustment
• removing jammed notes
• Factory reset
19. MAINTENANCE AND troubleshoot
• Maintenance
• troubleshooting
24. WARRANTY
PLEASE READ CAREFULLY AND UNDERSTAND ALL THE SAFETY INSTRUCTIONS.
This product should not be exposed to:
–Shaky or vibratin surface.
–Hi h temperature includin but not limited to stron sunli ht,
radiator or heater re ister. It should not be placed in a built-in
installation unless properly ventilated.
–Hi h humidity and dust as this may dama e the machine.
–Water or other liquids. In case of spilled liquid into the interior of the
machine, please stop operatin , switch off and disconnect the power
cord immediately. Contact the service center of help.
–Chemical solvents such as oil, asoline, benzene and acidic liquids. In
case of spilled liquid into the interior of the machine, please stop
operatin , switch off and disconnect the power cord immediately.
Contact the service center for help.
–Any kind of objects dropped into the machine throu h the case slots
or openin s. Especially conductive objects such as paper clips, pins,
etc.
Only use the type of cable provided with this machine. This machine should only
operate from the type of power source indicated in this user’s uide technical
parameters. If you are not sure of the type of power supply in your location,
consult your dealer or local power company.
Please contact the service center for help or refer to a qualified service
personnel under the followin conditions:
–Machine dropped or case dama ed.
–Liquid spilled into the machine or exposed to rain or water.
–Power cord or plu is dama ed (or frayed).
–Machine does not operate normally after adjustin controls covered
by the operatin Instructions.
–Noticeable chan e in performance.
Safety precautions
Instructions before the operation
Package content
1. DT200 Money Counter
2. User Manual
3. Power Cord (type B)
4. Maintenance Kit
5. Warranty Activation Card
UNPACKING
After unpackin the machine, please store the box and the packin material for
future use. Failin to ship the machine back in its ori inal machine box,
Styrofoam and packin material will void the machine’s warranty.
Installation
Please follow below step-by-step instructions:
1. Place the machine on a solid flat surface before usin .
2. Please review the safety considerations to carefully choose an
appropriate workspace environment to operate the machine.
3. Connect the power cord to the machine power supply port (back of
the machine).
4. Connect the power cord to a rounded wall outlet or round
protection socket.
5. Ensure volta e operatin ran e: AC 110V / 60HZ
6. Turn the machine ON and verify if it is functionin properly.
7. In case of any error messa e, please check the troubleshootin
section or contact the service center for help.
Note : when replacin fuses, make sure to use the same type and ratin .
(F2A-250V). The fuses are located in the power jack compartment.
NOTES SELECTION
To ensure a trouble-free operation before startin , please make sure to:
1. Tidy up the notes on an even desk.
2. Set the position of the countin uide (refer to main parts overview)
to be 2 mm to 3 mm lon er than the notes to be counted.
3. Place the notes onto the hopper sta e of the machine and start the
count.
4. The results will be displayed on the screen.
5. Press Report to et a count result by denomination.
Careful considerations
–Avoid countin wet, excessively dirty, folded or curved notes.
–Fan each bundle of notes before countin in case the notes are
sli htly adhesive to one each other.
–Check for forei n objects mixed up with the notes like paper clips,
rubber bands, pieces of paper, etc.
For more info on how to ensure a trouble-free countin operation, please check
out our Hawk DT200 Channel on youtube.com/deteckus and Support Portal
on deteckus .re m ze.com
OVERVIEW OF THE PRODUCT
Main parts
1. Control Panel
2. Impellers - Transports counted notes into the stacker
3. Stacker Tray - Holds the counted notes
4. Stacker Sensors - Si nals presence of notes in the stacker
5. Hopper Sensors - Si nals presence of notes in the hopper
6. Hopper Tray - Notes Sta e
7. Carry handle - Used to carry the counter
1
2
3
4
75
6
Main parts
1. Power switch - Turns the power on and off
2. LAN Port - External LED display or Printer connection port
3. Feedin Gap adjustment screw - adjusts notes feedin ap
4. Power outlet & fuse - to connect the power cord
Note: In case the machine is not havin an accurate countin operation or
displayin errors, adjust it as referred in the Thickness Wheel Adjustment
Procedure (Feedin Gap) section.
1
2
4
3
Main Display
BUTTONS SHORT PRESS LONG PRESS
CUR Switch between USD / EUR /
Count Mode Turn off beep
CF To le between counterfeit
detection methods UV and MG
and DD
Turn all Counterfeit detection
Off
ADD To le ADD Function Access Menu
BAT 1. BATCH 100
2. BATCH 50
3. BATCH 20
4. BATCH 10
5. BATCH OFF
↑/+
In batch mode: increase batch
by +1
In value mode, chan e
denomination to the hi her
value
↓/-
In batch mode decrease batch
by -1
In value mode, chan e
denomination to the lower
value
RPT
Pull out the Report - Switch
between Denomination
breakdown
PRT Print report of the count Switch between LED Display
and Printer “PRT”
CLR Reset count to 0 Reset Factory Settin
VAL
Chan e Denomination in the
followin order
USD 1>2>5>10>20>50>100
EUR 5>10>20>50>100>200>500
Enter / Exit Value Count mode
START Start the count Switch Manual / Auto Mode
FEATURES AND SPECIFICATIONS
Dimensions
(WxDxH): - 11.6 x 9.8 x 7.2” (29.4 x 24.9 x 18.3 cm)
Package
(WxDxH): - 12.6 x 11.3 x 7.8” (32 x 28.8 x 20 cm)
Net Weight
11 lbs (5 k )
Gross Weight
14.1 lbs (6.4 k )
Counting speed up to
1300 notes / minute
Screen display
4” LCD
Size of countable notes
Maximum 185x90 mm I Minimum 110x60 mm I Thickness: 0.08~0.12 mm
Available currencies
USD, EUR
FEED SYSTEM
Roller Friction System (Back Loadin )
Hopper Capacity STACKER CAPACITY
300 new bills or 150 old bills 300 new bills or 150 old bills
Power Supply Power consumption
110 V AC 60Hz <70 Watts
Ambient temperature
Ambient 32°F - 104°F (0°C - 35°C)
humidity
40%~90% (no condensation)
Printer interface
LAN RJ-45
COUNTING OPERATION
1.GETTING STARTED
Powering Up
Please make sure the hopper is empty before switchin the power on. The unit
will conduct a self-check by spinnin the countin wheels several times. The
screen will display “0” when the unit is ready.
Loading the hopper
It’s important to properly load the hopper to ensure a trouble-free countin
operation, please check below dia rams on how to ensure a smooth operation.
We recommend placin the notes between the countin uides (left fi ure),
then swiftly push the notes to rest on top of the hopper plate (ri ht fi ure).
2. Operation Modes
For more info on how to ensure a trouble-free countin operation, please check
out our Hawk DT200 Channel on youtube.com/deteckusa
2.1 Count Mode
Once the machine is turned on, it defaults to countin mode. Under this mode,
the Counterfeit detection functions are switched on.
The machine will start countin automatically and will move the bills from the
hopper to the stacker as it counts them. It will stop countin when the hopper is
empty or when the stacker is full.
After each count, the quantity of notes will be displayed on the screen. Remove
the counted notes from the stacker and place more bills into the hopper.
The screen will clear itself of the previous count before the machine starts
countin the new stack.
If you want to resume the count by addin more notes, please refer to the ADD
mode for additional instructions
Note: Please ensure the stacker is not overloaded with notes as this will
cause jammin and may lead to a motor failure.
2.2. Batch Mode
To switch to batchin mode, press the BAT button until the BATCH indicator is
on.
If you would like to chan e the batch amount, press the BAT button a ain to
move down incrementally (100-50-20-10) or use the UP or DOWN arrows to
chan e the batch number by one.
The unit will start countin automatically once bills are placed in the hopper. As
soon as the unit counts the desired batch number, it will stop and emit a
confirmation beep.
The screen will show the number of bills in the counted batch.
If the number of counted bills in the stacker does not reach the preset batch
number, the screen will alert you by blinkin the actual number counted.
If you want to complete the batch, just place more notes in the hopper and it will
resume the count until the batch is complete .
Note: please ensure the stacker is emptied once you reach the preset
batch number
2.3. Add Mode
In this mode, the unit enables you to count multiple stacks of bills while keepin
track of the total amount of bills counted.
To switch to addin mode, press the ADD button until the ADD indicator is on.
Place the bills in the hopper. The unit will start countin automatically. Empty
the stacker frequently and refill the hopper. The unit will continue countin and
addin the new count to the total.
Note: To keep addin without emptyin the stacker, refill the hopper and
the unit will keep countin and addin the new stack of bills to the
partially full stacker. Be sure not to accumulate more bills than the stacker
can hold (300 new bills or 150 old bills), as this will cause jammin and may
lead to a motor failure.
2.4. Add + Batch Mode
This mode batches the desired quantity of bills and monitors the runnin total
at the same time. To activate this mode, press the ADD and BAT buttons until
the ADD and BATCH indicator are both on. Use the keypad to enter the desired
batch amount. The total number of bills counted will appear on the LCD screen.
If the batch is incomplete, the LCD screen blinks to notify the user.
2.5. Value Count Mode
This mode allows you to display the total value of bills counted. To access this
mode, press the VAL Button for 3-5 seconds until the VAL indicator is on.
Select the desired denomination ($100, $50, $20, $10, $5, $2 and $1) as a
multiplier by pressin the VAL button multiple times or use the Up or Down
Arrows.
The machine has a user-defined denomination multiplier and displays the total
value of bills counted. For example, a denomination of $50 x 25 bills counted =
$1250 displayed.
After selectin the desired denomination, load the bills to be counted into the
hopper. Ensure that the denomination of the bills matches the selected
denomination. The DT200 counts the stack, displays the total value and shows
the number of bills counted on the screen.
To exit this mode hold the VAL button down for 3-5 seconds.
2.6. Value + Add Mode
This mode counts different denominations of bills and tracks the total value of
bills counted.
To activate this mode, enter the VAL Count mode and press the ADD button.
The ADD indicator will appear on the screen.
Press the VAL button until the desired denomination is displayed on screen.
The denomination may be chan ed at any time by pressin the VAL button or
the UP and DOWN arrows. The machine will now start calculatin the value
usin the new denomination.
3. Counterfeit Detection Functions
Please note the inte rated detectors cannot uarantee a counted bill to be
enuine or counterfeit.There are several reasons a enuine note may be
reco nized as counterfeit or
vice versa. Possible reasons include: direct sunli ht exposure, worn out bill,
excessively dirty bill or hi hly advanced counterfeitin techniques used to
produce the bill. Separate equipment may be required to determine
definitively whether or not a note is counterfeit.
3.1. Ultraviolet Light (UV)
This feature is used to check all kinds of banknotes which contain UV features.
The UV function is automatically turned on by default when the machine is
powered up. It can also be selected or deselected by pressin the "CF" button.
If the machine detects a counterfeit note when countin , it will stop and emit a
beepin sound, while the display will show the messa e "UU" and the UV
indicator will blink (alertin the user the presence of a suspicious bill).
To clear the error, remove the suspicious note from the top of the stacker (last
note counted), press "START" button to resume the count. The counterfeit bill
will not be added to the count.
3.2. Magnetic Ink (MG)
This feature is used to check all kinds of banknotes which contain MG features.
The MG function is automatically turned on by default when the machine is
powered up. It can also be selected or deselected by pressin the "CF" button.
If the machine detects a counterfeit note when countin , it will stop and emit a
beepin sound, while the display will show the messa e "nn " and the MG
indicator will blink (alertin the user the presence of a suspicious bill).
To clear the error, remove the suspicious note from the top of the stacker (last
note counted), press "START" button to resume the count. The counterfeit bill
will not be added to the count.
3.3. Double Note (DBL)
The IR sensors help detect if two bills are stuck to ether. This feature is activated
by default in all countin modes for convenience.
The machine will beep and stop countin when a double bill is detected; a
“DBL” messa e will be displayed.
To clear the error, all bills must be removed from the stacker. The screen will
automatically reset. All bills in the stacker must then be placed back in the
hopper and recounted.
Double Note detection in ADD mode:
When in ADD mode reset the count with the CLR button then move all bills
from the stacker to the hopper for recountin .
3.4. Half Note (HALF)
The IR and DD sensors help detect if a half note passes throu h the countin
mechanism. This feature is activated by default in all countin modes for
convenience.
The machine will beep and stop countin when a half note is detected and a
“HALF” messa e will be displayed on the screen.
To clear the error, all bills must be removed from the stacker. The screen will
automatically reset. All bills in the stacker must then be placed back in the
hopper and recounted.
H lf Note detection in ADD mode:
When in ADD mode reset the count with the CLR button then move all bills
from the stacker to the hopper for recountin .
3.5. Chain Note (CHN)
The sensors help detect several notes passin throu h the count mechanism at
once. This feature is activated by default in all countin modes for convenience.
The machine will beep and stop countin when chain notes are detected and a
“CHN” messa e will be displayed on the screen.
To clear the error, all bills must be removed from the stacker. The screen will
automatically reset. All bills in the stacker must then be placed back in the
hopper and recounted.
Ch in Note detection in ADD mode:
When in ADD mode reset the count with the CLR button then move all bills
from the stacker to the hopper for recountin .
3.6. Double Dimensions
The DD sensors help detect the size of notes. This feature is activated by default
in all countin modes for convenience.
If the machine detects a counterfeit note when countin , it will stop and emit a
beepin sound, while the display will show the messa e "dd" (alertin the user
to the presence of a suspicious bill).
To clear the error, remove the suspicious note from the top of the stacker (last
note counted), press "START" button to resume the count. The counterfeit bill
will not be added to the count.
4. Printing
The DT-200 is comp tible only with DETECK Printers.
You can connect the printer throu h the LAN Port located on the back of the
machine.
Once you turn On the machine, please ensure the LAN Port is confi ured
correctly for Print mode. You can do so by holdin the PRT button (lon press)
and make sure it shows “Prt” on the display.
Run a count and press the “PRT” button to print the results.
Under count mode, the receipt will show the total pieces of notes counted.
Under Value Count mode, the receipt will show the total amount and
breakdown by denomination
. Thickness Wheel Adjustment Procedure (Feeding Gap)
When the notes are improperly fed into the machine, please adjust the hopper
feedin ap by fine tunin the Thickness Wheel located on the back of the
machine.
Proceed with this calibration when the notes are not fed smoothly throu h the
machine or several error messa es are occurrin too often like Double Bills,
Chain or miscountin errors.
Other reasons that mi ht require to readjust the feedin ap are:
–The countin of new or mint condition notes
–The countin of poor or bad fitness condition notes
Polymer notes and Paper-made notes counted to ether Havin the correct
feedin ap adjusted will ensure a smooth countin as well as a trouble-free
operation. Trial and error attempts are recommended before you make the
final adjustment.
–When the hopper is too ti ht, please loosen it by to lin the wheel
to “-”. It works for used (thicker) notes and Polymer notes to increase
the ap
–When the hopper is too loose, please ti hten it by to lin the wheel
to “+”. It works for new (thinner) notes and Polymer notes to reduce
the ap
If the problem persists, please contact our support team for advice on further
troubleshoot steps at support@deteckus .com
For more info on how to ensure a trouble-free countin operation, please check
out our Hawk DT200 Channel on youtube.com/deteckus and Support Portal
on deteckus .re m ze.com
6. Removing Jammed Notes
When notes are stuck in the machine, please to le the thickness wheel
counter-clockwise to loosen the hopper feedin ap. Then proceed by
removin the notes.
We also recommend to manually spin the wheels upward while ently pullin
out the stuck notes.
Once the stuck notes are removed, press start to resume the count.
For more info on how to ensure a trouble-free countin operation, please check
out our Hawk DT200 Channel on youtube.com/deteckusa
7. Factory Reset
When the machine is turned on, hold the CLR button for 3 seconds until you
hear a "beep" sound. This will restore the machine to its ori inal settin .
Maintenance and TROUBLESHOOTING
Maintenance
Followin these periodic cleanin routines, it will help safe uard the machine
in the optimum condition for ensurin a trouble-free operation as well as to
extend the machine’s lifespan.
For more info on how to perform the maintenance procedure, please check out
our Hawk DT200 Channel on youtube.com/deteckus and Support Portal on
deteckus .re m ze.com
CLEANING ROUTINE:
Perform the followin steps on a daily basis:
1. Turn Off the machine when not in use.
2. Use a brush to remove the dust deposited on the hopper and the
stacker areas.
3. Use a compressed air can or dry cloth to clean the sensors in the
stacker and hopper areas (refer to section below to help locate the
sensors).
4. Keep the machine covered when not in use. Please use a dust cover to
protect the machine from the accumulation of dust.
Hopper Sensor
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