Digital Equipment DEC 3000 Operating and installation instructions

DEC3000Models400S/600S/
900SAXPFront-to-RearCooled
Systems
ServiceInformation
Order Number: EK–TACSF–SV. A01
Digital Equipment Corporation, Maynard, MA

January 1995
Digital Equipment Corporation makes no representations that the use of its products in
the manner described in this publication will not infringe on existing or future patent
rights, nor do the descriptions contained in this publication imply the granting of
licenses to make, use, or sell equipment or software in accordance with the description.
Possession, use, or copying of the software described in this publication is authorized
only pursuant to a valid written license from Digital or an authorized sublicensor.
© Digital Equipment Corporation 1995. All Rights Reserved.
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critical evaluation to assist in preparing future documentation.
The following are trademarks of Digital Equipment Corporation: Alpha AXP, AXP,
Bookreader, DEC, DECaudio, DECchip, DECconnect, DECnet, DEC OSF/1 AXP,
DECwindows Motif, Digital, OpenVMS, RRD42, RX26, RZ, ThinWire, TURBOchannel,
ULTRIX, VAX, VAXcluster, VAX DOCUMENT, VAXstation, VMS, the AXP logo, and the
DIGITAL logo.
Other trademarks are as follows:
CD is a trademark of Data General Corporation.
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registered trademarks of Open Software Foundation, Inc.
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All other trademarks and registered trademarks are the property of their respective
holders.
FCC NOTICE: This equipment has been tested and found to comply with the limits
for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment generates, uses,
and can radiate radio frequency energy and, if not installed and used in accordance
with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference,
in which case users will be required to correct the interference at their own expense.
S2680
This document was prepared using VAX DOCUMENT Version 2.1.

Contents
Preface ............................................................ xxvii
Part I Installation Information
1 Preparing for Installation
1.1 Overview . . ................................................ 1–1
1.1.1 Chapter Overview ........................................ 1–1
1.1.2 Introduction ............................................ 1–1
1.2 Verifying the Installation Site . . ................................ 1–2
1.2.1 System Warranty Caution . . ................................ 1–2
1.2.2 Preinstallation Considerations .............................. 1–2
1.2.3 Airflow Caution . . ........................................ 1–2
1.2.4 Cabinet Stabilization Warning ............................... 1–2
1.3 Tools Required .............................................. 1–3
1.4 Unpacking the System ........................................ 1–3
1.4.1 Checking the Shipment .................................... 1–3
1.4.2 If Parts Are Missing ...................................... 1–3
1.4.3 2T-PE413-T4 Shipping Contents ............................. 1–4
1.4.4 2T-PE423-T4 Shipping Contents ............................. 1–5
1.4.5 2T-PE54B-T4 Shipping Contents ............................ 1–6
2 Installing the System
2.1 Overview . . ................................................ 2–1
2.1.1 Chapter Overview ........................................ 2–1
2.1.2 Introduction ............................................ 2–1
2.2 Preparing the Cabinet for Installation............................ 2–2
2.2.1 Establishing Cabinet Location .............................. 2–2
2.2.2 Cabinet Stability Warning . . ................................ 2–2
2.2.3 Cabinet Rail Hole Pattern . . ................................ 2–2
2.2.4 Determining the Installation Area ........................... 2–2
2.3 Preparing and Installing Chassis Slides . . . ....................... 2–4
2.3.1 Required Materials for Assembling Chassis Slides ............... 2–4
2.3.2 Attaching Slide Mounting Brackets to Outer Slides .............. 2–4
2.3.3 Required Materials for Installing Outer Slides . . . ............... 2–5
2.3.4 Installing the Right/Left Outer Slide Assemblies . ............... 2–5
2.4 Installing the Chassis in the Cabinet ............................ 2–7
2.4.1 Chassis Installation Warning ................................ 2–7
2.4.2 Securing the Unit to the Outer Slide Assemblies . ............... 2–7
2.5 Connecting Power Cord and Cables .............................. 2–9
2.5.1 Connecting System Cables . ................................ 2–9
2.6 System Verification . . ........................................ 2–9
2.6.1 Initial Powerup . . ........................................ 2–9
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2.6.2 Verifying the System ...................................... 2–9
Part II DEC 3000 Models 400S/600S AXP Specific Information
3 System Configuration
3.1 Overview . . ................................................ 3–1
3.1.1 Chapter Overview ........................................ 3–1
3.1.2 Introduction ............................................ 3–1
3.1.3 General Rules . . . ........................................ 3–1
3.1.4 Console Commands ....................................... 3–2
3.2 Components and Features ..................................... 3–2
3.2.1 System Components ....................................... 3–2
3.2.2 System Board............................................ 3–2
3.2.3 I/O Board ............................................... 3–3
3.2.4 Memory Motherboard...................................... 3–3
3.2.5 System Features . ........................................ 3–4
3.3 System Block Diagram........................................ 3–5
3.3.1 Block Diagram . . . ........................................ 3–5
3.4 I/O Block Diagram . . . ........................................ 3–6
3.4.1 Block Diagram . . . ........................................ 3–6
3.5 Front View . ................................................ 3–7
3.5.1 Front View .............................................. 3–7
3.6 Rear View . ................................................ 3–8
3.6.1 Rear View .............................................. 3–8
3.7 Serial ROM Jumpers . ........................................ 3–10
3.7.1 Serial ROM Jumpers ...................................... 3–10
3.8 Console Security ............................................ 3–11
3.8.1 Password Protection....................................... 3–11
3.8.2 Setting the Password ...................................... 3–11
3.8.3 Secure Jumper . . . ........................................ 3–12
3.8.4 Enabling the Password .................................... 3–12
3.8.5 Setting a New Password . . . ................................ 3–13
3.8.6 Entering the Privileged State ............................... 3–13
3.8.7 Exiting the Privileged State. ................................ 3–13
3.8.8 Disabling Console Security . ................................ 3–13
3.8.9 Restoring the Console Password ............................. 3–14
3.9 ROM Update ............................................... 3–14
3.9.1 ROM Update Jumper...................................... 3–14
3.10 Storage Devices ............................................. 3–15
3.10.1 Configuring SCSI Drives . . ................................ 3–15
3.10.2 Replacing SCSI Drives .................................... 3–15
3.10.3 Adding SCSI Drives ....................................... 3–15
3.11 Memory Configuration ........................................ 3–17
3.11.1 Banks and Slots . . ........................................ 3–17
3.11.2 Example ................................................ 3–17
3.11.3 Memory Configuration Rules ................................ 3–18
3.11.4 Identifying the SIMMs .................................... 3–18
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4 Removal and Replacement Procedures
4.1 Overview . . ................................................ 4–1
4.1.1 Chapter Overview ........................................ 4–1
4.1.2 Static Caution . . . ........................................ 4–1
4.1.3 Before You Start . ........................................ 4–2
4.1.4 Antistatic Precautions ..................................... 4–2
4.1.5 Power Source Warning ..................................... 4–2
4.2 Locating Field Replaceable Units ............................... 4–3
4.2.1 FRU Table and Exploded View .............................. 4–3
4.3 Cable Routing .............................................. 4–5
4.3.1 System Power Cable Routing ................................ 4–5
4.3.2 SCSI Disk Cable Routing. . . ................................ 4–6
4.3.3 Disk Drive Power Cable Routing ............................. 4–6
4.4 Top and Bottom Covers ....................................... 4–7
4.4.1 Power Supply Warning .................................... 4–7
4.4.2 Top Cover Removal ....................................... 4–7
4.4.3 Replacement ............................................ 4–8
4.4.4 Bottom Cover Removal .................................... 4–9
4.4.5 Replacement ............................................ 4–10
4.5 Fan Assemblies ............................................. 4–11
4.5.1 Main Fan Removal ....................................... 4–11
4.5.2 Replacement ............................................ 4–12
4.5.3 Rear Fan Removal ........................................ 4–13
4.5.4 Replacement ............................................ 4–13
4.5.5 Impingement Fan Removal. ................................ 4–14
4.5.6 Replacement ............................................ 4–14
4.6 Fixed Media Devices . ........................................ 4–15
4.6.1 Switch Settings Note ...................................... 4–15
4.6.2 Removal ................................................ 4–15
4.6.3 Replacement ............................................ 4–16
4.7 Removable Media Devices ..................................... 4–17
4.7.1 Switch Settings Note ...................................... 4–17
4.7.2 Removal ................................................ 4–17
4.7.3 Replacement ............................................ 4–19
4.8 TURBOchannel Option ....................................... 4–20
4.8.1 Installation Note . ........................................ 4–20
4.8.2 Precautions ............................................. 4–20
4.8.3 TURBOchannel Option Removal ............................ 4–20
4.8.4 Replacement ............................................ 4–21
4.9 Memory Motherboard. ........................................ 4–22
4.9.1 Precautions ............................................. 4–22
4.9.2 Memory Motherboard (MMB) Removal . ....................... 4–22
4.9.3 Replacement ............................................ 4–22
4.10 SIMMs .................................................... 4–23
4.10.1 Replacement Note ........................................ 4–23
4.10.2 Precautions ............................................. 4–23
4.10.3 SIMMs Removal. . ........................................ 4–23
4.10.4 Replacement ............................................ 4–24
4.11 I/O Board . . ................................................ 4–25
4.11.1 Replacement Note ........................................ 4–25
4.11.2 Precautions ............................................. 4–25
4.11.3 I/O Board Removal ....................................... 4–25
4.11.4 I/O Board Replacement .................................... 4–26
4.12 System (CPU) Board . ........................................ 4–28
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4.12.1 Switch Settings Note ...................................... 4–28
4.12.2 Precautions ............................................. 4–28
4.12.3 System Board Removal .................................... 4–28
4.12.4 Replacement ............................................ 4–29
4.13 Power Supply ............................................... 4–30
4.13.1 Power Supply Removal .................................... 4–30
4.13.2 Replacement ............................................ 4–31
4.14 Airflow Sensor .............................................. 4–32
4.14.1 Airflow Sensor Removal .................................... 4–32
4.14.2 Replacement ............................................ 4–32
4.15 -12 Vdc Converter . . . ........................................ 4–33
4.15.1 -12 Vdc Converter Removal . ................................ 4–33
4.15.2 Replacement ............................................ 4–33
4.16 Fan Tachometer Alarm Board . . ................................ 4–34
4.16.1 Fan Tachometer Alarm Board Removal . ....................... 4–34
4.16.2 Replacement ............................................ 4–34
4.17 DC On/Off Switch . . . ........................................ 4–35
4.17.1 DC On/Off Switch Removal . ................................ 4–35
4.17.2 Replacement ............................................ 4–35
4.18 DC Power LED ............................................. 4–36
4.18.1 DC Power LED Removal . . . ................................ 4–36
4.18.2 Replacement ............................................ 4–36
4.19 AC Input Filter ............................................. 4–37
4.19.1 AC Input Filter Removal . . . ................................ 4–37
4.19.2 Replacement ............................................ 4–38
5 Diagnostic Testing
5.1 Overview . . ................................................ 5–1
5.1.1 Chapter Overview ........................................ 5–1
5.2 Power-On Diagnostics ........................................ 5–2
5.2.1 Power-On Diagnostics ..................................... 5–2
5.2.2 Examples ............................................... 5–2
5.3 FRU Code Tables ............................................ 5–4
5.3.1 System Device FRU Codes . . ................................ 5–4
5.3.2 TURBOchannel Options FRU Codes . . ....................... 5–4
5.3.3 SCSI Device FRU Codes . . . ................................ 5–4
5.4 Diagnostic Listing . . . ........................................ 5–5
5.4.1 Diagnostic Listing ........................................ 5–5
5.4.2 Format . ................................................ 5–5
5.4.3 Example ................................................ 5–5
5.5 Running Single/Multiple Tests . . ................................ 5–6
5.5.1 Before You Begin . ........................................ 5–6
5.5.2 Diagnostic Environment . . . ................................ 5–6
5.5.3 Running a Single Diagnostic Test ............................ 5–6
5.5.4 Example ................................................ 5–6
5.5.5 Running Diagnostic Subtests ................................ 5–6
5.5.6 Example ................................................ 5–7
5.5.7 Running Multiple Diagnostic Tests ........................... 5–7
5.5.8 Examples ............................................... 5–7
5.5.9 Running Tests Continuously ................................ 5–8
5.5.10 Format . ................................................ 5–8
5.5.11 Example ................................................ 5–8
5.6 Entering/Exiting Console and Service Modes ...................... 5–9
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5.6.1 Entering Console Mode .................................... 5–9
5.6.2 Exiting Console Mode ..................................... 5–9
5.6.3 Entering Service Mode ..................................... 5–10
5.6.4 Exiting Service Mode ...................................... 5–10
5.7 ASIC Diagnostic............................................. 5–11
5.7.1 Overview ............................................... 5–11
5.7.2 Running ASIC Diagnostics . ................................ 5–11
5.7.3 Example ................................................ 5–11
5.7.4 Subtests ................................................ 5–11
5.7.5 Error Reporting Format .................................... 5–12
5.8 NVR Diagnostic ............................................. 5–12
5.8.1 Overview ............................................... 5–12
5.8.2 Running NVR Diagnostics . . ................................ 5–12
5.8.3 Example ................................................ 5–12
5.8.4 Subtests ................................................ 5–13
5.8.5 Error Reporting . . ........................................ 5–13
5.9 MEMORY Diagnostic . ........................................ 5–14
5.9.1 Overview ............................................... 5–14
5.9.2 Running Memory Diagnostics ............................... 5–14
5.9.3 Examples ............................................... 5–14
5.9.4 Subtests ................................................ 5–15
5.9.5 Error Reporting . . ........................................ 5–16
5.10 SCSI Diagnostic ............................................. 5–18
5.10.1 Overview ............................................... 5–18
5.10.2 Running SCSI Diagnostics . . ................................ 5–18
5.10.3 Example ................................................ 5–18
5.10.4 Subtests ................................................ 5–19
5.10.5 Error Reporting Format .................................... 5–20
5.11 NI Diagnostic ............................................... 5–21
5.11.1 Overview ............................................... 5–21
5.11.2 Running NI Diagnostics .................................... 5–21
5.11.3 Example ................................................ 5–21
5.11.4 Subtests ................................................ 5–22
5.11.5 Error Reporting . . ........................................ 5–22
5.11.6 Examples ............................................... 5–23
5.12 SCC Diagnostic ............................................. 5–24
5.12.1 Overview ............................................... 5–24
5.12.2 Running SCC Diagnostics . . ................................ 5–24
5.12.3 Examples ............................................... 5–24
5.12.4 Subtests ................................................ 5–25
5.12.5 Error Reporting . . ........................................ 5–25
5.13 ISDN Diagnostic ............................................ 5–26
5.13.1 Overview ............................................... 5–26
5.13.2 Running ISDN Diagnostics . ................................ 5–26
5.13.3 Examples ............................................... 5–26
5.13.4 Subtests ................................................ 5–27
5.13.5 Error Reporting . . ........................................ 5–27
5.14 TURBOchannel Testing ....................................... 5–28
5.14.1 Caution ................................................ 5–28
5.14.2 MIPS Emulator Overview . . ................................ 5–28
5.14.3 Before You Begin . ........................................ 5–28
5.14.4 Obtaining Script Listing . . . ................................ 5–28
5.14.5 Example ................................................ 5–28
5.14.6 Running Default Test Scripts................................ 5–29
vii

5.14.7 Example ................................................ 5–29
5.14.8 Running Single Test Scripts ................................ 5–29
5.14.9 Example ................................................ 5–29
5.14.10 Initializing a TURBOchannel Option . . ....................... 5–29
5.14.11 Example ............................................... 5–29
5.14.12 Additional Commands .................................... 5–29
6 Troubleshooting
6.1 Overview . . ................................................ 6–1
6.1.1 Chapter Overview ........................................ 6–1
6.1.2 Introduction ............................................ 6–1
6.1.3 Before You Start . ........................................ 6–1
6.2 LED Codes . ................................................ 6–2
6.2.1 Serial ROM LED Codes .................................... 6–2
6.2.2 ASIC LED Codes . ........................................ 6–3
6.2.3 Memory LED Codes ....................................... 6–4
6.2.4 NVR LED Codes . ........................................ 6–5
6.2.5 SCC LED Codes . . ........................................ 6–6
6.2.6 NI LED Codes . . . ........................................ 6–7
6.2.7 ISDN LED Codes . ........................................ 6–8
6.2.8 SCSI LED Codes . ........................................ 6–9
6.2.9 Console LED Codes ....................................... 6–10
6.2.10 MIPS Emulator LEDs ..................................... 6–12
6.3 84 Fail .................................................... 6–12
6.3.1 Overview ............................................... 6–12
6.4 Troubleshooting Tables ....................................... 6–13
6.4.1 Overview ............................................... 6–13
6.4.2 Using the Tables . ........................................ 6–13
6.4.3 System Problems . ........................................ 6–13
6.4.4 Monitor Problems ........................................ 6–15
6.4.5 Mouse Problems . . ........................................ 6–16
6.4.6 Keyboard Problems ....................................... 6–17
6.4.7 Drive Problems . . ........................................ 6–17
6.4.8 Network Problems ........................................ 6–18
6.4.9 Audio Problems . . ........................................ 6–18
6.4.10 Console Secure Problems . . . ................................ 6–18
6.4.11 Firmware Upgrade Problems ................................ 6–18
7 Recommended Spare Parts List
7.1 Spare Parts List for the DEC 3000 Models 400S/600S AXP ........... 7–1
7.1.1 Spare Parts List. . ........................................ 7–1
7.2 DEC 3000 Models 400S/600S AXP TURBOchannel Options Parts List. . . 7–3
7.2.1 Options Part Numbers ..................................... 7–3
Part III DEC 3000 Model 900S AXP Specific Information
viii

8 System Configuration
8.1 Overview . . ................................................ 8–1
8.1.1 Chapter Overview ........................................ 8–1
8.1.2 Introduction ............................................ 8–1
8.1.3 General Rules . . . ........................................ 8–1
8.1.4 Console Commands ....................................... 8–2
8.2 System Components . . ........................................ 8–2
8.2.1 System Components ....................................... 8–2
8.2.2 System Board............................................ 8–2
8.2.3 I/O Board ............................................... 8–2
8.2.4 Memory Subsystem ....................................... 8–4
8.2.5 CPU/ Cache ............................................. 8–4
8.3 System Block Diagram........................................ 8–5
8.3.1 System Block Diagram..................................... 8–5
8.4 Front View . ................................................ 8–6
8.4.1 Front View .............................................. 8–6
8.5 Rear View . ................................................ 8–8
8.5.1 Rear View .............................................. 8–8
8.6 System Board Jumper Locations ................................ 8–10
8.6.1 System Board Jumper Locations ............................. 8–10
8.7 I/O Board Jumper Locations . . . ................................ 8–11
8.7.1 I/O Board Jumpers ....................................... 8–11
8.8 Console Security ............................................ 8–12
8.8.1 Secure Jumper . . . ........................................ 8–12
8.8.2 Example ................................................ 8–13
8.8.3 Entering the Privileged State ............................... 8–13
8.8.4 Exiting the Privileged State. ................................ 8–13
8.8.5 Disabling Console Security . ................................ 8–13
8.8.6 Restoring the Console Password ............................. 8–13
8.9 Storage Devices ............................................. 8–14
8.9.1 Configuring Storage Devices ................................ 8–14
8.9.2 Replacing SCSI Drives .................................... 8–14
8.9.3 Adding SCSI Drives ....................................... 8–14
8.9.4 Disk Configuration ........................................ 8–15
8.10 Memory Configuration ........................................ 8–16
8.10.1 Banks and Slots . . ........................................ 8–16
8.10.2 Example ................................................ 8–16
8.10.3 Memory Configuration Rules ................................ 8–17
8.10.4 Identifying the SIMMs .................................... 8–17
9 Removal and Replacement Procedures
9.1 Overview . . ................................................ 9–1
9.1.1 Chapter Overview ........................................ 9–1
9.1.2 Static Caution . . . ........................................ 9–1
9.1.3 Before You Start . ........................................ 9–2
9.1.4 Antistatic Precautions ..................................... 9–2
9.1.5 Power Source Warning ..................................... 9–2
9.2 Locating Field Replaceable Units ............................... 9–3
9.2.1 Using the Exploded View . . . ................................ 9–3
9.3 Cable Routing .............................................. 9–6
9.3.1 System Power Cable Routing ................................ 9–6
9.3.2 SCSI Disk Cable Routing. . . ................................ 9–7
9.3.3 Disk Drive Power Cable Routing ............................. 9–7
ix

9.4 Top and Bottom Covers ....................................... 9–8
9.4.1 Power Supply Warning .................................... 9–8
9.4.2 Top Cover Removal ....................................... 9–8
9.4.3 Replacement ............................................ 9–9
9.4.4 Bottom Cover Removal .................................... 9–10
9.4.5 Replacement ............................................ 9–11
9.5 Audio Module ............................................... 9–12
9.5.1 Audio Module Removal .................................... 9–12
9.5.2 Replacement ............................................ 9–12
9.6 Lights and Switch Module ..................................... 9–13
9.6.1 Lights and Switch Module Removal . . . ....................... 9–13
9.6.2 Replacement ............................................ 9–14
9.7 Power Supply ............................................... 9–15
9.7.1 Power Supply Removal .................................... 9–15
9.7.2 Replacement ............................................ 9–16
9.8 Fixed Media Devices . ........................................ 9–17
9.8.1 Switch Settings Note ...................................... 9–17
9.8.2 Fixed Media Devices Removal ............................... 9–17
9.8.3 Replacement ............................................ 9–18
9.9 Removable Media Devices ..................................... 9–19
9.9.1 Switch Settings Note ...................................... 9–19
9.9.2 Removable Media Devices Removal . . . ....................... 9–19
9.9.3 Replacement ............................................ 9–21
9.10 TURBOchannel Option ....................................... 9–22
9.10.1 Installation Note . ........................................ 9–22
9.10.2 Precautions ............................................. 9–22
9.10.3 Upper TURBOchannel Options Removal ....................... 9–22
9.10.4 Replacement ............................................ 9–23
9.10.5 Lower TURBOchannel Options Removal ....................... 9–24
9.10.6 Replacement ............................................ 9–24
9.11 3.45 V Regulator Board ....................................... 9–25
9.11.1 Regulator Board Removal . . ................................ 9–25
9.11.2 Replacement ............................................ 9–25
9.12 I/O Board . . ................................................ 9–26
9.12.1 I/O Board Removal ....................................... 9–26
9.12.2 Replacement ............................................ 9–27
9.13 Fan Assemblies ............................................. 9–29
9.13.1 Main Fan Removal ....................................... 9–29
9.13.2 Replacement ............................................ 9–30
9.13.3 Rear Fan Removal ........................................ 9–31
9.13.4 Replacement ............................................ 9–31
9.13.5 Impingement Fan Removal. ................................ 9–32
9.13.6 Replacement ............................................ 9–32
9.14 Memory Motherboard. ........................................ 9–33
9.14.1 Precautions ............................................. 9–33
9.14.2 Memory Motherboard (MMB) Removal . ....................... 9–33
9.14.3 Replacement ............................................ 9–33
9.15 SIMMs .................................................... 9–34
9.15.1 Memory Note ............................................ 9–34
9.15.2 Precautions ............................................. 9–34
9.15.3 SIMM Removal . . ........................................ 9–34
9.15.4 Replacement ............................................ 9–35
9.16 System (CPU) Board . ........................................ 9–36
9.16.1 Switch Settings Note ...................................... 9–36
x