Digital Watchdog MEGApix DWC-MV72Wi28A User manual

User Manualer. 5/
nBefore installing and using the camera, please read this manual carefully.stalling and using the camera, please read this manual carefully.
to keep it handyBe sure to keep it handy for future reference.for future reference.
MApi 2.1MP Indoor/Outdoor
Vandal Dome IP Camera with
Built-in Microphone
DWC-MV72Wi28A
DWC-MV72Wi4A
Built-in Microphone
MV72Wi28A
DWC-MV72Wi4A
DWC-MV72Wi4A
DWC-MV72Wi4A
DWC-MV72Wi4A

Index
INTRODUCTION
Important Safety Information
Features
Part Name
Dimensions
Product & Accessories
03
06
07
08
09
INSTALLTION
Disassemble the Camera
Installation
Insatallation using Mount Bolt & Nut
Cabling
10
11
12
14
NETWORK SETUP
IP Installer
Quick Start of Network Connection DDNS
Registration
Guide to Network Environment Setup Case (A~D)
Port Forwarding
Starting IP Camera
15
16
17
18
21
22
Video & Audio Setup
Camera Setup
Network Setup
Trigger Action Setup
Events Setup
Security Setup
System Setup
24
32
39
49
52
56
63
APPENDIX
Current TCP/IP Settings
Changing IP Address and Subnet mask
Specifications
FAQ
Warranty
Limits & Exclusions
72
73
74
75
76
77
WEB VIEWER SCREEN
23 Basic Screen
SETUP
2

Safety Information
This symbol indicates that dangerous voltage
consisting a risk of electric shock is present within
this unit.
WarningPrecaution
This exclamation point symbol is intended to alert the
user to the presence of important operating and
maintenance (servicing) instructions in theliterature
accompanying the appliance.
TO REDUCE THE RISK OFELECTRIC SHOCK, DONOT REMOVE COVER (OR BACK)NOUSER SERVICEABLE
PARTS INSIDE.REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
CAUTION:
CAUTION
RISK OF ELECTRIC SHOCK.
DO NOT OPEN.
To prevent damage which may result in fire or electric shock
hazard, do not expose this appliance to rain or moisture.
WARNING
Be sure to use only the standard adapter that is specified in
the specification sheet. Using any other adapter could cause
fire, electrical shock, or damage to the product.
Incorrectly connecting the power supplyor replacing battery
may cause explosion, fire, electric shock, or damage to the
product.
Do not connect multiple cameras to a single adapter.
Exceeding the capacity may cause excessive heat generation
or fire.
Securely plug the power cord into the power receptacle.
Insecure connection may cause fire.
When installing the camera, fasten it securely and firmly.
A falling camera may cause personal injury.
Do not place conductive objects (e.g. screw drivers, coins,
metal items, etc.) or containers filled with water on top of
the camera. Doing so may cause personal injury due to fire,
electric shock, or falling objects.
Do not install the unit in humid, dusty, or sooty locations.
Doing so may cause fire or electric shock.
If any unusual smells or smoke come from the unit, stop
using the product. Immediately disconnect the power sorce
and contact the service center. Continued use in such a
condition may cause fire or electric shock.
If this product fails to operate normally, contact the nearest
service center. Never disassemble or modify this product in
any way.
When cleaning, do not spray waterdirectly ontoparts of the
product. Doing so may cause fire or electric shock.
WARNING
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
Precaution
Operating
•Before using, make sure power supplyand all other parts are
properly connected.
•While operating, if any abnormal condition or malfunction
is observed, stop using the camera immediately and contact
your dealer.
Handling
• Do not disassemble or tamper with parts inside the camera.
• Do not drop the camera orsubject it to shock orvibration as
this can damage the camera.
• Clean the clear dome cover with extra care. Scratches and
dust can ruin the quality of the camera image.
Installation and Storage
• Do not install the camera in areas of extreme temperature,
exceeding the allowed range.
• Avoid installing in humid or dusty environments.
• Avoid installing in places where radiation is present.
• Avoid installing in places where there are strong magnetic
• Avoid installing in places where the camera would be subject
to strong vibrations.
• Never expose the camera to rain or water.


Important Safety Instructions
1. Read these instructions. - All these safety and operating instructions should be read before the product is
installed or operated.
2. Keep these instructions. - The safety, operating and use instructions should be retained for future reference.
3. Heed all warnings. - All warnings on the product and in the operating instructions should be adhered to.
4. Follow all instructions. - All operating and use instructions should be followed.
5. Do not use this device near water. - For example: near a bath tub, wash bowl, kitchen sink, laundry tub, in a wet
basement; near a swimming pool; etc.
6. Clean only with dry cloth. - Unplug this product from the wall outletbefore cleaning. Do not use liquid cleaners.
7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions. - Slots and
openings in the cabinet are provided for ventilation, to ensure reliable operation of the product, and to protect it
from over-heating. The openings should never be blocked by placing the product on bed, sofa, rug or other similar
surface. This product should not be placed in a built-in installation such as abookcase or rack unless proper
ventilation is provided and the manufacturer’s unstructions have been adhere to.
8.
that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plughas two blades with
one wider than the other. A grounding type plughas two blades anda third groundingprong. The wide blade
electrician for replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and
the point where they exit from the apparatus.
11.
12.
manufacturer, or sold with the apparatus. When a cart is used, use
caution when moving the cart/apparatus combination to avoid
injury from tip-over.
13. Unplug this apparatus during lightning storms or when unused for long periods of time.
14.
in any way, such as power supply cord or plug is damaged, liquid has been spilled or objects have fallen into the
apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been
dropped.
4

Disposal of Old Appliances
1. When this crossed-out wheel bin symbol is attached to aproduct it means the product is covered by
the European Directive 2002/96/EC.
2. All electrical and electronic products should be disposed of separately form the municipal waste
stream stream in accordance to laws designated by the government or the local authorities.
3. The correct disposal of your old appliance will help prevent potential negative consequences for
the environment and human health.
waste disposal service or the shop where you purchased the product.
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user
will be required to correct the interferenece at his own expense.


2.1MP 1/2.7" Image Sensor at Real-time 30fps
2.8mm and 4mm Fixed Lens Options
True Wide Dynamic Range (WDR)
Dual Codecs (H.264, MJPEG) with Simultaneous Streaming
50' Smart IR™ with Intelligent Camera Sync
Audio Input with Built-in Microphone
Smart DNR™ 3D Digital Noise Reduction
True Day/Night Mechanical IR Cut Filter
Programmable Privacy Zones
Auto Gain Control (AGC)
Backlight Compensation (BLC)
Auto White Balance (AWB)
Motion Detection
Web Server Built-in
PoE Class 2
ONVIF Conformant, Profile S
IP64 Certified Dust and Splashing Water Resistant
IK10-Rated Impact-Resistant
5 Year Warranty
Features
Introduction-
6

Part Name
Introduction -
Dome Cover
Reset Button
Gimbal
IR Switch
Bottom Case
RJ-45 Cable
Test Monitor Cable
Connector
MIC
IR LED
Lens
7

Unit: Inch (mm)
Dimension
ations -
4.1" (105mm)
1.28" (32.5mm)
1.11" (28.2mm)
8

Product & Accessories
Introduction -
Template Sheet
for Installing by Bolt & Nut
Mount Bolt & Nut
Screw &
Plastic Anchor-2pcs
Torx Wrench
Test Monitor Cable
Waterproof cap & Gasket
Camera
Cables
Quick Manual &
Download Guide
9

Installation -
Disassemble the camera
Before installing your camera, you have to read the following cautions.
. The mounting surface must bear fie times the weight of your camera.
. Do not let the cables get caught in improper places or the electric line coer to be damaged. This may
cause a breakdown or fire.
. For the installation process, remoe the dome coer from the camera module by loosening the three
 screws on the dome. se the wrench proided with the camera.
To re-attach the dome to the camera base, match the
one screw hole on the dome cover and camera
bottom specially.
Reset to the Factory Default
Press the reset button for 5 seconds to return the setup
to the factory default.
Warning:
If you press the ‘Reset’ button, you will lose all setting
data. If needed, please, make a note for further installation.
Reset Button


Installation
Installation -

Step 3 – INSTALLING THE CAMERA
6. Attach the main body to the mount bracket by tightening the lock screw
using the six-angle wrench.
7. To use the camera’s water proof wiring:
(1). Install the LAN cable into .
with a 1/4 turn.
Note: To ensure moisture seal, make sure the o-ring is in place between
(a) and (b). In extreme environments use of an outdoor rated sealer
is recommended.
a
b
c
a
(2). b will be assembled to
a
(3). Thread t
cightly to .
b
Step 1 – PREPARING TO MOUNT THE CAMERA
Step 2 – CABLING THE CAMERA TO EXTERNAL DEVICES
1. The mounting surface must bear ve times the weight of your camera.
2. Do not let the cables get caught in improper places or the electric line cover
to be damaged. This may cause a breakdown or re.
3. For the installation process, remove the dome cover from the camera module
by loosening the three (3) screws on the dome. Use the wrench provided with
the camera.
4. Using the mounting template sheet or the camera itself, mark and drill the
necessary holes in the wall or ceiling.
5. Pass the wires through the mount bracket and make all necessary
connections.
a. NETWORK CONNECTIONS – The camera supports a PoE power
connection. Use a PoE Switch to connect the camera using an Ethernet
cable for both data and power.
Power Requirements
POE IEEE 802.3af Class2
Power Consumption
Max. 5.2W
NETWORK
CONNECTION
8. Use the camera’s 3-Axis gimbal to adjust the camera’s tilt and angle. The
camera’s maximum tilting angle is 70.
9. Assemble the dome cover over the camera body and detach the protecting
film from the domebubble.
1
9
8
6
Template Sheet
7
4
5

Installation -
Installation Using Mount Bolt & Nut
Template Sheet 1Disassemble the camera. See the section ‘Installation -
Disassemble the camera’ for details.
Using the template sheet, make the cabling holes on
the ceiling panel.
Insert the 2 mount bolts into bottom case of camera.
3
2
2

Installation -
Installation Using Mount Bolt & Nut
5
Insert the mount bolts into template holes after
connecting the cable.
Fix the bottom case by tightening mount nuts to
mount bolts on the ceiling panel.
4
7
8
6To achieve desired view direction and orientation,
Attach the dome cover to the bottom case.
stopper screw.


Cabling
Installation -
Use a PoE-enabled switch to connect data and power through a single cable and begin viewing and recording images instantly.
Ethernet cable
1. Using a PoE-Enabled Switch
The Camera is PoE-compliant, allowing transmission of
power and data via a single Ethernet cable.
power, record, or control the camera. Follow the illustration
below to connect the camera to a PoE-enabled switch using
an Ethernet cable.
4

Network Setup -
DW IP Finder™
To save the changes made to the camera's settings, input ID and
PW of the camera for authentication.
If the camera needs to be rebooted after the settings were changed,
press the 'Reboot' button. The camera will power cycle and will
appear back in the search results once the reboot is complete.
Click‘Save’ to save changed values.
To update the camera's rmware from the DW IP Finder™,
click on the rmware tab, upload the rmware le and
select the cameras to update. You can update multiple
cameras at the same time.
Select ‘DCP’ if the internet serice is dynamic IP to allow the
camera’s network information to be filled out automatically.
Select ‘Static’ to manually enter the camera’s network
information. ou can adjust the camera’s network type, IP
address, subnet mask, Gateway and DS information.
Contact your network administrator for more information.
The cameras default network information is:
Default TCP/IP information
- IP: DCP
A ‘Port Forwarding’has to be set in your network’s router for
external access to the camera.
Default ID / PW : admin / admin

 To view the camera's web client, click on 'View Camera Website'.
 Go to: http://www.digital-watchdog.com
 Search for ‘IP Finder’ on the quick search bar at the top
of the page.
 The latest DW IP Finder™ software will appear in the
search results. Click on
the link to download the file to your computer.
 The software will scan your network for all supported
cameras and display the results in the table. Allow up to 5
seconds for the DW IP Finder™ to find the camera on the
network.
5 Check the bo net to Display Camera Thumbnail to
iew a PG image of the cameras iew net to the
camera name on supported models.
 Select a camera from the list by double-clicking on the
camera’s image or clicking on the ‘Click’ button under the
IP Conf. column. The camera’s network information will
appear. If necessary, you can adjust the camera’s
network type.

Quick Start of Network Connection
Network Setup -
Please follow the steps below to complete
the initial setup of the network function.
1.
Open the IP Installer on a PC, then search for the IP camera.
If multiple numbers of camera are connected it should be
distinguished bythe mac address of the Camera.
Click the Camera IP, and connect to the WEB PAGE.
2.
3.
4.
Default ID/Password to access IP Camera are boththe
word: admin.
5.
Familiarize yourself with the Viewer Interface Screen.6.
please install VLC to display live video.7.
The IP setting canbe set to ‘STATIC’ at IP Installer or web
viewerfollowedby Setup ->Network -> TCP / IP.
8.
If you have a DHCP server, it will automatically set the Camera IP.
If you do not have a DHCP server, Camera IP is set to 192.168.1.80
after one minute. In this case, PC IP must be changed to the IP to
be able to access the 192.168.1.80.
Please do not power on the IP Camera until instructed.
Explorer.
If connecting the IP Camera directly to a modem, power down
and reset the modem. Leave the modem powered down until
con tions ar nalized with the IP Camera and the IP Camera
has been correctly connected to the modem.
If the IP Camera is connected to a network which utilizes a
router, you must have Port Forwarding co ured on your
personal router to forward all ports to the IP address you
have assigned the IP Camera.
(if necessary), you may access your IP Camera on your local
network by opening Internet Explorer and specifying the IP
address and Web Port that you have assigned to the IP
Camera.
9.
10.
Example: http://192.168.0.200:8888
If you leave your Web Port set to 80, you don’t need to specify
the port in the Address Bar to access to your IP Camera.
Access your IP Camera via the Internet :
If you use a static IP address assigned by your ISP
1) Open Internet Explorer.
2) Type the IP of the IP Camera.
3) If you use a router, type the routers’ static IP and the web port
number of the IP Camera.
If you have a dynamic address provided by your ISP
1) Open Internet Explorer and visit the DDNS website.
2) Register the IP Camera.
3) Reboot the IP Camera.
4) Give the DDNS server 10 minutes to locate your IP Camera’s
IP information.
5) Click the refresh button in the Internet Explore.
6) After your camera is connected, select your camera.
11.
16

DDNS Registration
Network Setup -
If you have DYNAMIC IP service from your
Internet Service Provider (ISP), you can’t tell
the current IP address of the IP Camera.
To solve this problem, you have to register to
our DDNS service.
At, you have to check if you are using
dynamic addressing. If so, register your IP
Video Server on our DDNS website before you
cre, setup, or install the IP Camera.
Even though your IP is not dynamic, you will
just remember ‘hostname.dyndns.com/gate1’
instead of complicated series of numbers like
http://201.23.4.76:8078.
For more details, contact our Support Center.
To use a public DDNS called ‘dyndns’ or ‘no-ip’, refer to the detail
information on how to use the service.
(Visit the web site : http://www.dyndns.com or
http://www.no-ip.com)
17

Guide to Network Environment
Network Setup -
Please congure the IP Camera at the
installation site. You must determine your
network scenario in order to congure the IP
Camera with the proper TCP/IP settings.
This tutorial will guide you through the
process. Before actually conguringthe IP
Camera, determine settings to be applied.
Record those settings to be used to congure
your IP Camera for reference.
When conguring your IP Camera, treat the
IP Camera as another PCon your network.
You will assign it several addresses and other
TCP/IP properties to match your current
network.
This step-by-step tutorial will teach what IP
addresses andnetwork congurations should
be assigned based on the network scenario.
If you were not given any IP addresses or the ISP was responsible
for the setup and installation of your Internet connection, go to
step 2.
If you are not using a router on your network, your ‘Current TCP/IP
Settings’(from the previous section) and ‘Assigned IP Addresses
from My ISP’ will be exactly the same.
Before you begin, locate any information and settings
received from your Internet Service Provider (ISP). You may
need to refer to these IP addresses at a later time during the
conguration.
1.
You must determine whether the IP address is STATIC or
DYNAMIC. At this moment, you are only concerned about the
ISP. Did theyprovide you with a STATIC or DYNAMIC address?
If you are unsure, contact your I S P.
Congure your IP Camera’s TCP/IP settings for network
connectivity by selecting Setup from the main interface and
selecting TCP/IP located on the left of the Setup screen.
If prompted for ID and Password, use ‘admin’ for both entries.
The default web port number is 80. If port 80 is blocked by
the ISP, a value between 1025 ~60000 should be used. If TCP
port 80 is blocked, consult the ISP
2.
3.
4.
Current TCP/IP Settings
IP Address
Subnet Mask
Default Gateway
Primary DNS Server
Secondary DNS Server (Option)
Static Dynamic
5. The following descriptions are several basic network
scenarios. Determine whichscenario describes your network.
If yournetwork does not match one of the scenarios below
and you are unsure how to setup your IP Camera, contact
your network administrator andthen call our Support Center.
You cannot control the rectangular gray areas and only the ISP
has access to the devices.
18

Setup Case A, B
Network Setup -
Case A:
Dynamic IP +
Personal Router [Most SOHO]
Personal Router
W/Intergrated Switch
Cable/xDSL Modem
(ISP Provided)
Phone Line
or CATV
PC
Internet
Case B:
Static(Fixed) IP +
PC
Personal Router
W/Intergrated Switch
Gateway or Router
at ISP
Public Line
Internet
as follows :
STATIC (even though you have Dynamic IP from
your ISP, use STATIC on the IP Camera)
Network Type :1.
A private IP addresssuch as
192.168.0.200 (Example)
Internet Address :2.
You need to assign an IP address to the IP Camera just as you do
with PC.
The IP address you assign must be unique to your network and
match your network as well. For information on how to choose
a unique IP and match your network, read the FAQ.
The IP address you assign mustbe a private I P. F o r information
on how to choose a private IP please, read the FAQ.
255.255.255.0 (Example)
192.168.0.1 (Example)
Subnet Mask :3.
You must use the same subnet mask as the one you noted under
‘Current TCP/IP Settings’.
Default Gateway :4.
This IP address must be the IP address of your router.
(private or LAN side)
Use the same Default Gateway you noted under‘Current TCP/IP
Settings’.
Use the 1st DNS Server from ‘Assigned IP
Address from My ISP’.
Preferred DNS Server :5.
Use the DDNS server.
DDNS Server :6.
This is the same site you will register later to accommodate
dynamic IP from your ISP.
8888Web Port :7.
Do not use the default port 80 as this number must be changed.
You may select any number between 1025 ~ 60000.
If you did not receive any IP addresses from your ISP, contact
the ISP and acquire the IP address of their DNS server.
Camera
Camera
19

Setup Case C, D
Network Setup -
To connect the IP Camera directly to a modem, power down
and reset the modem. Leave the modem powered down until
Camera has been connected correctly to the modem. Then
power on the modem, followed by the IP Camera.
Cable/xDSL Modem
(ISP Provided)
Phone Line
or CATV
Internet
Internet
Public Line Gateway or
Router at ISP
STATICNetwork Type :1.
A static IP address received from your ISP such
as 24.107.88.125 (Example)
Internet Address :2.
You need to assign an IP address to the IP Camera just as you do
with PC.
Subnet mask assigned from your ISP such as
255.255.255.240 (Example)
24.107.88.113 (Example)
Subnet Mask :3.
Default Gateway :4.
Use the assigned default gateway from your ISP
Use the 1st DNS Server from ‘Assigned IP
Address from My ISP’
Preferred DNS Server :5.
Use the DDNS server
DDNS Server :6.
This is the same site you will register later to utilize our DDNS
service.
80Web Port :7.
You may select any number between 1025 ~ 60000.
If you have not received any IP addresses from your ISP, contact
them to acquire the IP address of their DNS server.
DYNAMICNetwork Type :1.
Use the DDNS serverDDNS Server :2.
This is the same site you will register later to accommodate
dynamic IP from your ISP.
80Web Port :3.
You may select any number between 1025 ~ 60000.
as follows :
as follows :
Case C:
Static(Fixed) IP [Dedicated line directly
to the IP Camera]
Case D:
Dynamic IP + DSL/Cable Modem [Connected
directly to the IP Camera]
Camera
Camera
20