Digitus HD NETWORK SURVEILLANCE CAMERA User manual

HD NETWORK
SURVEILLANCE CAMERA
User Manual
Please read instructions thoroughly before operation and retain it for future reference.

IMPORTANT SAFEGUARD
All lead-free products offered by the company comply with the requirements of the
European law on the Restriction of Hazardous Substances (RoHS) directive, which means
our manufacture processes and products are strictly “lead-free” and without the hazardous
substances cited in the directive.
The crossed-out wheeled bin mark symbolizes that within the European Union the product
must be collected separately at the product end-of-life. This applies to your product and
any peripherals marked with this symbol. Do not dispose of these products as unsorted
municipal waste. Contact your local dealer for procedures for recycling this equipment.
Trademark Acknowledgements
iPhone® is the registered trademark of Apple Inc.
BlackBerry® and related trademarks, names and logos are the property of Research In Motion Limited and
are registered and/or used in the U.S. and countries around the world. Used under license from Research In
Motion Limited.
Android™ is a trademark of Google Inc. Use of this trademark is subject to Google Permissions.
Microsoft, Windows, Internet Explorer, Mozilla Firefox, Google Chrome, Safari, QuickTime, Windows Mobile &
Symbian mentioned in this document are the registered trademarks of their respective holders.
Disclaimer
We reserve the right to revise or remove any content in this manual at any time. We do not warrant or assume
any legal liability or responsibility for the accuracy, completeness, or usefulness of this manual. The content of
this manual is subject to change without notice.
MPEG4 Licensing
THIS PRODUCT IS LICENSED UNDER THE MPEG4 VISUAL PATENT PORTFOLIO LICENSE FOR THE
PERSONAL AND NON-COMMERCIAL USE OF A CONSUMER FOR (i) ENCODING VIDEO IN
COMPLIANCE WITH THE MPEG4 VISUAL STANDARD (“MPEG-4 VIDEO”) AND/OR (ii) DECODING
MPEG4 VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND
NON-COMMERCIAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED BY
MPEG LA TO PROVIDE MPEG4 VIDEO. NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY
OTHER USE. ADDITIONAL INFORMATION INCLUDING THAT RELATING TO PROMOTIONAL INTERNAL
AND COMMERCIAL USES AND LICENSING MAY BE OBTAINED FROM MPEG LA, LLC. SEE
HTTP://WWW.MPEGLA.COM.
GPL Licensing
This product contains codes which are developed by Third-Party-Companies and which
are subject to the GNU General Public License (“GPL”) or the GNU Lesser Public
License (“LGPL”).
The GPL Code used in this product is released without warranty and is subject to the
copyright of the corresponding author.
Further source codes which are subject to the GPL-licenses are available upon request.
We are pleased to provide our modifications to the Linux Kernel, as well as a few new
commands, and some tools to get you into the code. The codes are provided on the FTP
site, and please download them from the following site or you can refer to your distributor.

TABLE OF CONTENTS
1. OVERVIEW .......................................................................................................................................1
1.1 Product features .......................................................................................................................................... 1
1.2 Package content .......................................................................................................................................... 1
1.3 Product Overview ........................................................................................................................................ 1
1.4 Rear Panel ................................................................................................................................................... 2
1.5 Status Indicator ............................................................................................................................................ 2
2. BEFORE USING YOUR NETWORK CAMERA................................................................................3
3. ACCESSING THE CAMERA VIA VIDEO VIEWER...........................................................................4
3.1 Installing Video Viewer ................................................................................................................................ 4
3.2 Accessing the camera.................................................................................................................................. 4
3.3 Control panel overview ................................................................................................................................ 5
3.3.1 Simplified version (Default) ...........................................................................................................................5
3.3.2 Full function version ......................................................................................................................................6
3.3.3 Main button overview ....................................................................................................................................6
3.4 Frequently-used functions ........................................................................................................................... 7
3.4.1 Record ..........................................................................................................................................................7
3.4.2 Playback .......................................................................................................................................................7
3.4.3 Firmware upgrade.........................................................................................................................................8
3.4.4 E-Map ...........................................................................................................................................................8
4. CAMERA CONFIGURATIONS VIA WEB BROWSER ....................................................................13
4.1 Accessing the camera................................................................................................................................ 13
4.2 Control panel overview .............................................................................................................................. 13
4.3 Face tracking configurations...................................................................................................................... 15
4.4 Digital PTZ (DPTZ) operations .................................................................................................................. 15
4.5 System configuration menu ....................................................................................................................... 17
4.6 Network ...................................................................................................................................................... 18
4.6.1 Network....................................................................................................................................................... 18
4.6.2 DDNS..........................................................................................................................................................18
4.6.3 SNTP ..........................................................................................................................................................18
4.6.4 FTP .............................................................................................................................................................18
4.6.5 MAIL ...........................................................................................................................................................19
4.6.6 SMS ............................................................................................................................................................19
4.6.8 Filter............................................................................................................................................................ 20
4.6.9 UPnP .......................................................................................................................................................... 20
4.7 Camera ...................................................................................................................................................... 21
4.7.1 Camera .......................................................................................................................................................21
4.7.2 Preset .........................................................................................................................................................22
4.7.3 Cruise ......................................................................................................................................................... 22
4.7.4 Color ...........................................................................................................................................................23
4.7.5 Time ............................................................................................................................................................24
4.7.6 LED............................................................................................................................................................. 24
4.7.7 Digital Smart Zoom ..................................................................................................................................... 25
4.7.8 Face Tracking .............................................................................................................................................25
4.8 General ...................................................................................................................................................... 26
4.8.1 General .......................................................................................................................................................26
4.8.2 Server Log .................................................................................................................................................. 26
4.8.3 Online ......................................................................................................................................................... 26
4.8.4 Account .......................................................................................................................................................27
4.8.5 Trigger......................................................................................................................................................... 28
4.8.8 Upgrade ...................................................................................................................................................... 29
APPENDIX 1 PRODUCT SPECIFICATIONS......................................................................................30
APPENDIX 2 API ID APPLICATION FOR SMS MESSAGING ...........................................................31
APPENDIX 3 BIT RATE TABLE FOR REFERENCE ..........................................................................33

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1. OVERVIEW
1.1 Product features
Powerful Remote Surveillance on Multiple Mobile Platforms
-- For mobile device platforms, iPad®, iPod®, iPhone®, BlackBerry®, Nokia® Symbian, Windows® Mobile &
Android™ (with their built-in web browsers or EagleEyes)
-- For web browsers, Internet Explorer®, Mozilla Firefox®, Mac® Safari®, Google Chrome™ and Opera
-- For operating systems, Windows & Mac
-- For multiple device control, our CMS software, Video Viewer, is provided for free
1.3 Megapixel live MOS sensor
HD 720p quality, allowing users to notice minor details more easily
Multiple video streams selectable: H.264 / MPEG4 / MJPEG
Motion detection and event notification functions
Digital pan / tilt / zoom for more details checking
White LED application to illuminate the scene manually, automatically, or scheduled by a timer
Face tracking function for human face detection and tracking
Microphone built-in for audio recording
ONVIF standard supported to simplify system integration
1.2 Package content
□Network camera □Camera Bracket
□Installation Guide □Adapter
□CD-ROM disc (including user manuals & CMS software “Video Viewer”)
1.3 Product Overview

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1.4 Rear Panel
Ethernet
Ethernet: Connect your network cable.
DC 5V: Connect the supplied regulated power supply.
Reset: With the power connected, press to reset all parameters, including the IP
address to factory default settings.
The camera will reboot after default reset. Please do not disconnect your
camera during the reset process.
1.5 Status Indicator
ICON
LAN connection status Internet connection status
System Status
During powering on Always on Always on
Reset default Blinking (on 250 ms, off 250 ms) Always off

Upgrade Blinking (on 250 ms, off 250 ms) Blinking (on 250 ms, off 250 ms)
 
Connection Status
LAN connected Always on --
LAN disconnected Blinking (on 100 ms, off 500 ms) --

Internet connected -- Always on
Internet disconnected -- Blinking (on 100 ms, off 500 ms)

* LED blinking frequency -  LED on /  LED off

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2. BEFORE USING YOUR NETWORK CAMERA
This network camera can be accessed via our supplied CMS software “Video Viewer”, the web
browser (such as “Microsoft Internet Explorer” or “Mozilla Firefox”), and smart phones with our
self-developed program “EagleEyes” installed depending on different using situations.
Note: For details about accessing network cameras via smart phones, please refer to
http://www.eagleeyescctv.com.
Before using the network camera, make sure:
1) You have installed the supplied CMS software, “Video Viewer”, or a web browser.
2) You have configured the network settings, and the network connection is fine.
For Video Viewer installation, please refer to “3.1 Installing Video Viewer” at page 4.
For network configurations, please refer to your installation guide.
To check or configure up to 16 surveillance devices simultaneously with the record function, please use
“Video Viewer”.
For details about using Video Viewer, please refer to “3. ACCESSING THE CAMERA VIA VIDEO
VIEWER” at page 4, and “4. CAMERA CONFIGURATION” at page 13.
To check or configure this network camera only, it’s recommended to use the web browser “Microsoft
Internet Explorer” or “Mozilla Firefox”.
For details about using the web browser, please refer to “4. CAMERA CONFIGURATION” at page 13.

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3. ACCESSING THE CAMERA VIA VIDEO VIEWER
3.1 Installing Video Viewer
Step1: Place the supplied CD into your CD-ROM or DVD-ROM drive. The program will be
automatically run.
Step2: Click “Program” in the “Video Viewer” section to install Video Viewer, or click “Download The
Latest Version” under “Program” to download the latest version of Video Viewer from the
Internet (if your PC is connected to Internet).
Step3: Follow the on-screen instructions to finish the installation. When the installation is completed,
a shortcut icon “ ” will be placed on your PC desktop.
3.2 Accessing the camera
Step1: Double-click “ ” on your PC desktop to open Video Viewer. By defaults, the “Address Book”
panel will be displayed on the right side of the control panel.
Step2: In “Address Book”, click “ ” to key in the IP address, user name, password, and port
number of the camera you intend to connect.
OR
Click “ ” “ ”to search the available IP address(es) of other camera(s) under the
same domain as your PC’s IP address. The found address(es) will be listed, and can be
added into the address book by clicking “ ”.
Step3: Double-click the IP address you just added into the address book to log in. The live view is
displayed in the Video Viewer.

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3.3 Control panel overview
Two control panels are available and can be switched depending on your using habit.
3.3.1 Simplified version (Default)

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3.3.2 Full function version
3.3.3 Main button overview
Button
Function Description
Simplified Full Function
Address Book Click to show the predefined IP address(es). You can add, remove or
search the IP address to log in the DVR remotely.
Miscellaneous
Control
Remote
Config
Click to go to the detailed system configuration.
For details, please refer to “4. CAMERA
CONFIGURATION” at page 13.
Record
Setting
Click to go to the detailed record setting. For
details, please refer to “3.4.1 Record” at page 7.
Custom
Setting
Click to choose the language of this program, or
set the password when activating this program.
The changes will take effect when this program
is closed and executed again.
Log Click to view all event and recording logs, search the desired log(s) by
date, or playback the recording of the selected log.
/ / Record /
Record Stop
Click to start / stop the manual recording.
The record button will be disabled when the reserved disk capacity set in
“Record Setting” is larger than the current disk capacity. For details,
please refer to “3.4.1 Record” at page 7.
Snapshot Click to take a snapshot of the current view. The snapshot will be saved
in the path you specified in “Record Setting”.
Information Click to show the current network connection details.
PTZ Control Click to enter the DPTZ control panel.

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3.4 Frequently-used functions
3.4.1 Record
To record remotely, click “ ” or “ ” →“ ” to go to the “Record Setting” page.
In the “Record Setting” page, you can set the following items:
‧Record type
‧Pre- / post-event record time (0~10 seconds)
‧Record time setting
‧Record path
Note: The record function will be disabled when the reserved disk capacity in “Reserved(MB)” is larger
than the current disk capacity in “Free(MB)”.
When “Manual” is checked, click “ ” or “ ” on the main control panel to start the manual recording immediately,
and the recordings will be saved in the location specified in “Record Path”.
When “Motion” and / or “Alarm” are checked, the recording function will be enabled for any motion or alarm event, and
the recordings will be saved in the location specified in “Record Path”.
3.4.2 Playback
To play a recording, click “ ” or “ ”, and select the “Record” tab. A list of all the recordings will be shown by
defaults, and you can also sort out the logs you want to speed up the search time.

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3.4.3 Firmware upgrade
This function is used when users need to upgrade the network camera for function scalability.
Note: Before using this function, make sure you have the correct upgrade files provided by your installer
or distributor.
Step1: Click “ ”, and select the IP address of your network camera in the address book.
Step2: Click “ ” to show the upgrade page, “Update Server”.
Step3: Click “Add” to browse to the upgrade files.
Step4: Click “Upgrade Firmware” to start firmware upgrade.
Note: It takes a few minutes to finish the upgrade process. Do not disconnect the power during firmware
upgrade, or the upgrade may be failed. The camera will reboot after the upgrade.
Step5: Select the IP address of the camera and click “ ” again to check if the firmware is upgraded.
3.4.4 E-Map
Video Viewer is also a Central Management System (CMS) software, which allows network device control &
management for up to 16 devices simultaneously.
Note: Before using this function, make sure Video Viewer is connected to all the devices (up to 16) you
want to monitor.
E-Map is ONLY available when the control panel is switch to the full function version.
How to add an E-Map group
STEP1:In the simplified version, click “ ” to switch the control panel to the full function version, and click “ ” to enter
the E-Map page as follows.
Note: To know where the buttons are, please refer to “3.3.1 Simplified version (Default) at page 5, and
“3.3.2 Full function version” at page 6.

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STEP2:Right-click to show the shortcut menu on the top-left panel, and select the E-Map group you want to add. There
are three E-Map groups you can add: Google E-MAP, Single E-MAP, and Building E-MAP.

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STEP3:When the E-Map group is created, you will see the tree on the top-left panel, showing all the devices
you’ve added to this group.
Icon Description
The connected device is camera. When it’s selected, it will become red.
The connected device is DVR. When it’s selected, it will become red.
For any motion or alarm event, it will appear on the screen to catch your attention.
To know what’s happening quickly, double-click the device icon on the E-Map to show the live view.

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How to edit / remove an existing E-Map group
For Google E-Map Group
Right-click on the group name to show the shortcut menu list, and select
“Edit E-MAP” or “Remove E-MAP” as needed.
You can also add a single E-Map group (Add Single E-MAP) or Building
E-Map group (Add Building E-MAP) into the existing Google E-Map
group.
For Single E-Map Group
Right-click on the group name to show the shortcut menu list, and select
“Edit E-MAP” or “Remove E-MAP” as needed.

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For Building E-Map Group
Right-click on the group name to show the shortcut menu list, and select
“Edit Building E-MAP” or “Remove E-MAP” as needed.

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4. CAMERA CONFIGURATIONS VIA WEB BROWSER
Users can also access the network camera via a web browser, such as Microsoft Internet Explorer, Mozilla Firefox,
Google Chrome and Safari.
Note: It’s recommended to consult with your installer before changing system configurations.
Note: You need to be the supervisor to enter the system configuration page. If not, please re-log into the
camera with the supervisor user level.
However, the web browser is only available for single device access. If users want to access more than two devices
through one interface, it’s recommended to use our supplied CMS software, Video Viewer. For details, please refer to “3.
ACCESSING THE CAMERA VIA VIDEO VIEWER” at page 4.
Before using the network camera, make sure you have configured the network settings and have the IP address, user
name and password used for accessing the camera in hand. If not, please refer to the installation guide.
4.1 Accessing the camera
Step1: Open your web browser, and key in http://ipaddress:portnum in the URL address box.
For example, for IP address 60.121.46.236 and port No. 888, please key in ”http://60.121.46.236:888” into the
URL address box, and press “Enter”.
Step2: In the login page, key in the user name and password, and enter the security code from the image below if any.
Then, click “LOGIN”.
Step3: The wizard is then started.
‧ To skip the wizard and directly access the camera live view, click “Close”.
‧ To directly access the camera live view without starting the wizard for the login next time, check “Do not start wizard at login”.
Step4: When the login is successful, the live view is shown.
4.2 Control panel overview
Note: The buttons available depend on the web browser you’re using, and the user level used to log in.

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Function Icon User Level Description
Configuration Page: Supervisor / Power User
Live Switch to the live view page.
DPTZ
Switch to the DPTZ configuration page.
For details, please refer to “4.4 Digital PTZ (DPTZ) operations” at page 15.
Config.
Switch to the system configuration page, and the functions available for
“Supervisor” and “Power User” are different.
For details, please refer to “4.5 System configuration menu” at page 17.
Format -- Supervisor / Power User /
Normal User / Guest
Select the web transmission format from the drop-down list:
ActiveX
QuickTime
For users using Mozilla Firefox or Google Chrome, only “QuickTime” is
selectable.
QuickTime is Apple Inc.’s multimedia software. You need to have QuickTime
installed in your operating system before selecting “QuickTime”. When it is
selected, you will be promoted to enter the user name and password to
access the camera.
Quality -- Supervisor / Power User /
Normal
Click & drag the slider to select the video quality:
BASIC / NORMAL / HIGH / BEST.
Resolution -- Supervisor / Power User /
Normal
Select the image resolution from the drop list:
SXGA (1280 x 1024) SXVGA (1280 x 960)
720P (1280 x 720) VGA (640 x 480)
QVGA (320 x 240)
Live View Size: Supervisor / Power User /
Normal User
Normal Size The current live view size is the same as the selected resolution.
Fit to screen
Resize the selected resolution to fit into the live view size.
This icon appears only when the selected resolution is larger than the current live
view size.
Scale
Click and hold the movable square on the left bottom corner of the live view to
move
This icon appears only when the selected resolution is larger than the current live
view size.
CIF Resize
Resize the QVGA resolution to fit into the live view size.
This icon appears only when the selected resolution is QVGA (CIF) than the
current live view size.
Snapshot
Supervisor / Power User /
Normal User
Click to take a snapshot of the current view, and save to the location
specified in “Config.” “Camera” “Camera” “Snapshot Path”.
Flip Supervisor / Power User /
Normal User Click to rotate the image 1800counterclockwise when necessary.
Full Screen
Supervisor / Power User /
Normal User
Click to display the image in full screen.
To exit the full screen mode, press “Esc” on your keyboard.
Smart Zoom
Supervisor / Power User /
Normal User Click to activate the digital smart zoom function.
Face Tracking
Supervisor / Power User /
Normal User
Click to enable the face tracking function.
Note: This function is disabled when the stream format is set to
“Multi-Mode”.
DPTZ
Supervisor / Power User /
Normal User Click to enable digital PTZ functions.
Audio On / Off / Supervisor / Power User /
Normal User Click to switch the audio on / off.
White LED
Supervisor / Power User /
Normal User
Click to enable the white LED.
Before enabling the white LED, make sure you’ve already adjusted the
brightness of the light to the level you need in “Config.” “Camera” 
“LED”.
Note: The LED will also be enabled when you’ve scheduled it to be
activated in “Config.”
 “Camera”  “LED”.
** Face Tracking, DPTZ & Smart Zoom can’t be activated simultaneously.

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4.3 Face tracking configurations
Face tracking is used to especially zoom in on the intruder’s face, easy for everyone to identify.
Note: When this function is enabled, DPTZ, Smart Zoom, and optical zoom are not allowed to use.
Note: Face tracking is not supported when the stream format is set to Multi-Mode, and this menu will not
be shown in the configuration page.
STEP1:Click “Config.” “Camera” “Face Tracking” to enter the configuration page.
STEP2:Select and set as described below:
ITEM DESCRIPTION
Face Tracking Select “Enable” to activate or “Disable” to deactivate this function.
OSD Select “ON” to display the following status messages on the live view:
FACE STANDBY: This function is activated and ready to use.
FACE TRACKING: This function is tracking.
FACE ZOOM IN / OUT: This function is zooming on the face for tracking / zooming out when the tracking object leaves
the surveillance area.
Sensitivity Set the tracking sensitivity from HIGH / MEDIUM / LOW.
Resolution Set the resolution for face tracking from Auto / VGA / QVGA.
STEP3:When all the configurations are done, click “Save” to save your changes, and click “Live” on the top to return to
the live view.
4.4 Digital PTZ (DPTZ) operations
This fixed network camera type has PTZ capability, i.e. digital PTZ (hereafter called “DPTZ”), for wide area monitoring.
Note: When this function is enabled, Face Tracking, Smart Zoom, and optical zoom are not allowed to
use.
STEP1:Click “DPTZ” to show the DPTZ control panel.

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STEP2:Select the functions when needed:
ICON FUNCTION DESCRIPTION
/ Fit to screen /
Restore to original size
There are several monitor resolutions available. When the selected resolution is out of your
current live view support, a part of your surveillance area might get covered on the screen, and
you need to manually move on the screen to check the covered part.
:This is used to scale the selected resolution to fit in the current live view size.
:This is used to restore the scaled live view resolution to its original size.
Take snapshots Click to take a snapshot of the current view, and save to the location specified in “Config.” 
“Camera” “Camera” “Snapshot Path”.
Enable Auto mode
Click to activate the auto mode of the camera. The auto mode could be “Sequence” or “Auto
Pan” specified in “Config.” “Camera” “Cruise” “Active Mode”.
Note: This function is available only when DPTZ is enabled.
Sequence: Move to several preset points accordingly and regularly specified in “Config.” 
“Camera” “Cruise” “Active Mode” “Sequence”.
Note: Preset points are set in “Config.” “Camera” “Preset”.
Auto Pan: Pan automatically and horizontally.
Enable DPTZ
Click to activate the digital PTZ function. When this function is enabled, the following
operations are available:
Auto mode
Move up / down / left / right after digital zoom-in.
/ Zoom in / out Click to zoom in / out the image.
/ Max. zoom in / out Click to zoom in / out the image.

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4.5 System configuration menu
Click “Config.” to enter the configuration page.
Note: You need to be “Supervisor” or “Power User” to enter the system configuration
page, and the functions available for these two user levels are different. If you’re
not either of these two user levels, please re-log into the camera with one of them.
The functions are categorized into three menus: Network, Camera and General.
For details about “Network”, please refer to “4.6 Network” at page 18.
For details about “Camera”, please refer to “4.7 Camera” at page 21.
For details about “General”, please refer to “4.8 General” at page 26.
Main Menu Sub-Menu Reference
Network Network Configure network settings.
DDNS Enter DDNS information when the network type is PPPOE or DHCP.
SNTP Synchronize your camera time with the networked computer systems.
FTP Enter the FTP information for event notifications when “FTP” is
chosen in “General” →“Trigger”.
Mail Enter Email information for event notifications when “Email” is chosen
in “General” →“Trigger”.
SMS Enter text messaging information for SMS notifications when “SMS” is
chosen in “General” →“Trigger”.
Filter Choose to permit or block the IP address(es) which can access this
camera.
UpnP Allow this camera to be detected among devices within the same
network area for easy and quick usage.
Camera Camera
1. Set the camera title.
2. Specify the snapshot path.
3. Select the streaming settings based on your network environment.
Preset Set the preset points for the DPTZ function.
Cruise Set the cruise mode when the auto mode is enabled: Sequence or
Auto Pan.
Color Adjust the color performance.
Time Set daylight saving time and the current time.
LED
1. Set the activation of the LED to be manual or automatic.
2. Adjust the brightness of white LED light.
3. Set the schedule to enable LED.
Digital Smart Zoom Set the sensitivity and standby interval.
Face Tracking
Hidden only when the steam format is set to “Multi-Mode”.
Configure the parameters for face tracking.
General General
1. Select the language of the web browser.
2. Check the MAC address of the camera.
3. Lock camera access after the specified time.
Server Log
Available for Supervisor only.
Check the system event logs.
Online Available for Supervisor only.
Check the current online user(s).
Account
Available for Supervisor only.
1. Create a new user account with different access privilege.
2. Modify or delete an existing user account.
Trigger
1. Enable / disable face and motion detection.
2. Set the motion detection area.
3. Select the event notification method.
Upgrade Available for Supervisor only.
Check the current firmware version and upgrade.