Digitus DN-170041 User manual

USER MANUAL
DN-170040/ DN-170041
Online UPS
Uninterruptible Power Supply System
Version:1.0

Table of Contents
1. Important Safety Warning......................................................................1
1-1. Transportation ...............................................................................1
1-2. Preparation....................................................................................1
1-3. Installation ....................................................................................1
1-4. Operation ......................................................................................1
1-5. Maintenance, service and faults.......................................................2
2. Installation and setup............................................................................3
2-1 Rear panel view ..............................................................................3
2-2. Install the UPS ...............................................................................4
2-3. Setup the UPS ...............................................................................4
2-4 Battery Replacement .......................................................................6
2-5 Battery Kit Assembly (option) ...........................................................7
3. Operations .........................................................................................10
3-1. Button operation ..........................................................................10
3-2. LCD Panel....................................................................................11
3-3. Audible Alarm ..............................................................................12
3-4. LCD display wordings index...........................................................12
3-5. UPS Setting .................................................................................13
3-6. Operating Mode Description ..........................................................16
3-7. Faults Reference Code ..................................................................16
3-8. Warning indicator.........................................................................17
4. Troubleshooting ..................................................................................18
5. Storage and Maintenance ....................................................................20
6. Specifications .....................................................................................21

1
1. Important Safety Warning
Please comply with all warnings and operating instructions in this manual strictly. Save this
manual properly and read carefully the following instructions before installing the unit. Do not
operate this unit before reading through all safety information and operating instructions
carefully
1-1. Transportation
Please transport the UPS system only in the original package to protect against shock
and impact.
1-2. Preparation
Condensation may occur if the UPS system is moved directly from cold to warm
environment. The UPS system must be absolutely dry before being installed. Please
allow at least two hours for the UPS system to acclimate the environment.
Do not install the UPS system near water or in moist environments.
Do not install the UPS system where it would be exposed to direct sunlight or near
heater.
Do not block ventilation holes in the UPS housing.
1-3. Installation
Do not connect appliances or devices which would overload the UPS system (e.g.
laser printers) to the UPS output sockets.
Place cables in such a way that no one can step on or trip over them.
Do not connect domestic appliances such as hair dryers to UPS output sockets.
The UPS can be operated by any individuals with no previous experience.
Connect the UPS system only to an earthed shockproof outlet which must be easily
accessible and close to the UPS system.
Please use only VDE-tested, CE-marked mains cable (e.g. the mains cable of your
computer) to connect the UPS system to the building wiring outlet (shockproof
outlet).
Please use only VDE-tested, CE-marked power cables to connect the loads to the UPS
system.
When installing the equipment, it should ensure that the sum of the leakage current
of the UPS and the connected devices does not exceed 3.5mA.
1-4. Operation
Do not disconnect the mains cable on the UPS system or the building wiring outlet
(shockproof socket outlet) during operations since this would cancel the protective
earth of the UPS system and of all connected loads.
The UPS system features its own, internal current source (batteries). The UPS output
sockets or output terminals block may be electrically live even if the UPS system is not
connected to the building wiring outlet.
In order to fully disconnect the UPS system, first press the OFF/Enter button to
disconnect the mains.
Prevent no fluids or other foreign objects from inside of the UPS system.

2
1-5. Maintenance, service and faults
The UPS system operates with hazardous voltages. Repairs may be carried out only
by qualified maintenance personnel.
Caution - risk of electric shock. Even after the unit is disconnected from the mains
(building wiring outlet), components inside the UPS system are still connected to the
battery and electrically live and dangerous.
Before carrying out any kind of service and/or maintenance, disconnect the batteries
and verify that no current is present and no hazardous voltage exists in the terminals
of high capability capacitor such as BUS-capacitors.
Only persons are adequately familiar with batteries and with the required
precautionary measures may replace batteries and supervise operations.
Unauthorized persons must be kept well away from the batteries.
Caution - risk of electric shock. The battery circuit is not isolated from the input
voltage. Hazardous voltages may occur between the battery terminals and the ground.
Before touching, please verify that no voltage is present!
Batteries may cause electric shock and have a high short-circuit current. Please take
the precautionary measures specified below and any other measures necessary when
working with batteries:
-remove wristwatches, rings and other metal objects
-use only tools with insulated grips and handles.
When changing batteries, install the same number and same type of batteries.
Do not attempt to dispose of batteries by burning them. This could cause battery
explosion.
Do not open or destroy batteries. Escaping electrolyte can cause injury to the skin and
eyes. It may be toxic.
Please replace the fuse only with the same type and amperage in order to avoid fire
hazards.
Do not dismantle the UPS system.

3
2. Installation and setup
NOTE: Before installation, please inspect the unit. Be sure that nothing inside the package is
damaged. Please keep the original package in a safe place for future use.
NOTE: There are two different types of online UPS: standard and long-run models. Please
refer to the following model table.
Model No. Type Model No. Type
DN-170040 Standard DN-170040L Long-run
DN-170041 DN-170041L
2-1 Rear panel view
1K/1.5K IEC 2K IEC
3K IEC
1. Programmable outlets: connect to non-critical loads.
2. Output receptacles: connect to mission-critical loads.
3. AC input
4. Input circuit breaker
5. Network/Fax/Modem surge protection
6. Emergency power off function connector (EPO)
7. USB communication port
8. RS-232 communication port
9. SNMP intelligent slot
10.External battery connector (only available for long-run models)

4
2-2. Install the UPS
For safety consideration, the UPS is shipped out from factory without connecting battery wires.
Before install the UPS, please follow below steps to re-connect battery wires first.
Step 1 Step 2 Step 3
Remove front panel. Connect the AC input and
re-connect battery wires.
Put the front panel back to the
unit.
This UPS can be either displayed on the desk or mounted in the 19” rack chassis. Please choose
proper installation to position this UPS.
Rack-mount Installation
Step 1 Step 2
Tower Installation
Step 1 Step 2 Step 3
2-3. Setup the UPS
Step 1: UPS input connection
Plug the UPS into a two-pole, three-wire, grounded receptacle only. Avoid using extension
cords.

5
Step 2: UPS output connection
For socket-type outputs, there two kinds of outputs: programmable outlets and general outlets.
Please connect non-critical devices to the programmable outlets and critical devices to the
general outlets. During power failure, you may extend the backup time to critical devices by
setting shorter backup time for non-critical devices.
Step 3: Communication connection
Communication port:
USB port RS-232 port Intelligent slot
To allow for unattended UPS shutdown/start-up and status monitoring, connect the
communication cable one end to the USB/RS-232 port and the other to the communication port
of your PC. With the monitoring software installed, you can schedule UPS shutdown/start-up
and monitor UPS status through PC.
The UPS is equipped with intelligent slot perfect for either SNMP or AS400 card. When installing
either SNMP or AS400 card in the UPS, it will provide advanced communication and monitoring
options.
PS. USB port and RS-232 port can’t work at the same time.
Step 4: Network connection
Network/Fax/Phone surge port
Connect a single modem/phone/fax line into surge-protected “IN” outlet on the back panel of
the UPS unit. Connect from “OUT” outlet to the equipment with another modem/fax/phone line
cable.
Step 5: Disable and enable EPO function
Keep the pin 1 and pin 2 closed for UPS normal operation. To activate EPO function, cut the
wire between pin 1 and pin 2.
Step 6: Turn on the UPS
Press the ON/Mute button on the front panel for two seconds to power on the UPS.
Note: The battery charges fully during the first five hours of normal operation. Do not
expect full battery run capability during this initial charge period.
It’s in closed status for UPS
normal o
p
eration.

6
Step 7: Install software
For optimal computer system protection, install UPS monitoring software to fully configure UPS
shutdown. Please follow steps below to download and install monitoring software:
1. Go to the website http://www.power-software-download.com
2. Click ViewPower software icon and then choose your required OS to download the software.
3. Follow the on-screen instructions to install the software.
4. When your computer restarts, the monitoring software will appear as an orange plug icon
located in the system tray, near the clock.
2-4 Battery Replacement
NOTICE: This UPS is equipped with internal batteries and user can replace the batteries
without shutting down the UPS or connected loads.(hot-swappable battery design)
Replacement is a safe procedure, isolated from electrical hazards.
CAUTION!! Consider all warnings, cautions, and notes before replacing batteries.
Note: Upon battery disconnection, equipment is not protected from power outages.
Step 1 Step 2 Step 3
Remove front panel. Disconnect battery wires. Pull out the battery box by
removing two screws on the
front panel.
Step 4 Step 5 Step 6
Remove the top cover of
battery box and replace the
inside batteries.
After replacing the
batteries, put the battery
box back to original location
and screw it tightly.
Re-connect the battery wires.

7
Step 7
Put the front panel back to the unit.
2-5 Battery Kit Assembly (option)
NOTICE: Please assemble battery kit first before installing it inside of UPS. Please select
correct battery kit procedure below to assemble it.
2-battery kit
Step 1: Remove adhesive tapes. Step 2: Connect all battery terminals by
following below chart.
Step 3: Put assembled battery packs on
one side of plastic shells.
Step 4: Cover the other side of plastic shell as
below chart. Then, battery kit is assembly well.
3-battery kit
Step 1: Remove adhesive tapes. Step 2: Connect all battery terminals by
following below chart.
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a
p
es
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es
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8
Step 3: Put assembled battery packs on
one side of plastic shells and insert one
more defect battery on the space.
Step 4: Cover the other side of plastic shell as
below chart. Then, battery kit is assembly well.
4-battery kit
Step 1: Remove adhesive tapes. Step 2: Connect all battery terminals by
following below chart.
Step 3: Put assembled battery packs on
one side of plastic shells.
Step 4: Cover the other side of plastic shell as
below chart. Then, battery kit is assembly well.
Dummy
battery
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a
p
es
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a
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es

9
6-battery kit
Step 1: Remove adhesive tapes. Step 2: Connect all battery terminals by
following below chart.
Step 3: Put assembled battery packs on
one side of plastic shells.
Step 4: Cover the other side of plastic shell as
below chart. Then, battery kit is assembly well.
T
a
p
es
T
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p
es

10
3. Operations
3-1. Button operation
Button View
Button Function
ON/Mute Button
Turn on the UPS: Press and hold ON/Mute button for at least 2
seconds to turn on the UPS.
Mute the alarm: After the UPS is turned on in battery mode, press and
hold this button for at least 5 seconds to disable or enable the alarm
system. But it’s not applied to the situations when warnings or errors
occur.
Up key: Press this button to display previous selection in UPS setting
mode.
Switch to UPS self-test mode: Press ON/Mute buttons simultaneously
for 5 seconds to enter UPS self-testing while in AC mode, ECO mode,
AECO mode, or converter mode.
OFF/Enter Button
Turn off the UPS: Press and hold this button at least 2 seconds to turn
off the UPS in battery mode. UPS will be in standby mode under
power normal or transfer to bypass mode if the Bypass enable setting
by pressing this button.
Confirm selection key: Press this button to confirm selection in UPS
setting mode.
Select Button
Switch LCD message: Press this button to change the LCD message
for input voltage, input frequency, battery voltage, output voltage,
output frequency.
Setting mode: Press and hold this button for 5 seconds to enter UPS
setting mode when Standby and Bypass mode.
Down key: Press this button to display next selection in UPS setting
mode.
ON/Mute + Select
Button
Switch to bypass mode: When the main power is normal, press
ON/Mute and Select buttons simultaneously for 5 seconds. Then UPS
will enter to bypass mode. This action will be ineffective when the
input voltage is out of acceptable range.

11
3-2. LCD Panel
Display Function
Remaining backup time information
Indicates the remaining backup time in pie chart.
Indicates the remaining backup time in numbers.
H: hours, M: minute, S: second
Fault information
Indicates that the warning and fault occurs.
Indicates the warning and fault codes, and the codes are listed in
details in 3-5 section.
Mute operation
Indicates that the UPS alarm is disabled.
Output & Battery voltage information
Indicates the output voltage, frequency or battery voltage.
Vac: output voltage, Vdc: battery voltage, Hz: frequency
Load information
Indicates the load level by 0-25%, 26-50%, 51-75%, and
76-100%.
Indicates overload.
Indicates the load or the UPS output is short circuit.
Mode operation information
Indicates the UPS connects to the mains.
Indicates the battery is working.
Indicates the bypass circuit is working.
Indicates the ECO mode is enabled.
Indicates the Inverter circuit is working.
Indicates the output is working.
Programmable outlets information
Indicates that programmable outlets have output voltage.
Battery information

12
Indicates the Battery level by 0-25%, 26-50%, 51-75%, and
76-100%.
Indicates the battery is fault.
Indicates low battery level and low battery voltage.
Input & Battery voltage information
Indicates the input voltage or frequency or battery voltage.
Vac: Input voltage, Vdc: battery voltage, Hz: input frequency
3-3. Audible Alarm
Battery Mode Sounding every 4 seconds
Low Battery Sounding every second
Overload Sounding twice every second
Fault Continuously sounding
3-4. LCD display wordings index
Abbreviation Display content Meaning
ENA Enable
DIS Disable
ESC Escape
HLS High loss
LLS Low loss
BAT Battery
CF Converter
TP Temperature
CH Charger
SF Site Fault
EP EPO
FU Bypass frequency unstable
EE EEPROM error

13
3-5. UPS Setting
There are three parameters to set up the UPS.
Parameter 1: It’s for program alternatives. Refer to
below table.
Parameter 2 and parameter 3 are the setting
options or values for each program.
01: Output voltage setting
Interface Setting
For 200/208/220/230/240 VAC models, you may choose
the following output voltage:
200: presents output voltage is 200Vac
208: presents output voltage is 208Vac
220: presents output voltage is 220Vac
230: presents output voltage is 230Vac
240: presents output voltage is 240Vac
For 100/110/115/120VAC models, you may choose the
following output voltage:
100: presents output voltage is 100Vac
110: presents output voltage is 110Vac
115: presents output voltage is 115Vac
120: presents output voltage is 120Vac
02: Frequency Converter enable/disable
Interface Setting
CF ENA: converter mode enable
CF DIS: converter mode disable(Default)
03: Output frequency setting
Interface Setting
You may set the initial frequency on battery mode:
BAT 50: presents output frequency is 50Hz
BAT 60: presents output frequency is 60Hz
If converter mode enable, you may choose the following
output frequency:
CF 50: presents output frequency is 50Hz
CF 60: presents output frequency is 60Hz

14
04: ECO enable/disable
Interface Setting
ENA: ECO mode enable
DIS: ECO mode disable(Default)
05: AECO enable/disable
Interface Setting
ENA: Advanced ECO mode enable
DIS: Advanced ECO mode disable(Default)
06: Bypass mode enable/disable when UPS is off
Interface Setting
ENA: Bypass mode is enabled when UPS is off
DIS: Bypass mode is disabled when UPS is off (Default)
07: Programmable outlets enable/disable
Interface Setting
ENA: Programmable outlets enable
DIS: Programmable outlets disable(Default)
08: Programmable outlets setting
Interface Setting
0-999: setting the backup time limits in minutes from 0-999
for programmable outlets which connect to non-critical
devices on battery mode.

15
09: Acceptable input voltage range setting
Interface Setting
For 200/208/220/230/240 VAC models, you may choose the
following selection for acceptable input voltage range:
110/300 flashing in turns: The acceptable input voltage
range is from 110V to 300V.
160/260 flashing in turns: The acceptable input voltage
range is from 160V to 260V.
170/270 flashing in turns: The acceptable input voltage
range is from 170V to 270V.
For 100/110/115/120 VAC models, you may choose the
following selection for acceptable input voltage range:
55/150 flashing in turns: The acceptable input voltage range
is from 55V to 150V.
80/130 flashing in turns: The acceptable input voltage range
is from 80V to 130V.
85/135 flashing in turns: The acceptable input voltage range
is from 85V to 135V.
00: Exit setting

16
3-6. Operating Mode Description
Operating
mode
Description LCD display
Online mode
When the input voltage is within
acceptable range, UPS will provide pure
and stable AC power to output. The UPS
will also charge the battery at online
mode.
ECO mode
(Efficiency
Corrective
Optimizer)
When the input voltage is within setting
range (±3%Vo max), UPS will bypass
voltage to output for energy saving. PFC
and INVERTER are still active at this
mode.
AECO mode
(Advanced
Efficiency
Corrective
Optimizer)
When the input voltage is within setting
range (±3%Vo max), UPS will bypass
voltage to output for energy saving. PFC
and INVERTER are off at this mode.
Frequency
Converter mode
(Rack)
When input frequency is within 40 Hz to
70 Hz, the UPS can be set at a constant
output frequency, 50 Hz or 60 Hz. The
UPS will still charge battery under this
mode.
Battery mode
When the input voltage is beyond the
acceptable range or power failure and
alarm is sounding every 4 second, UPS
will backup power from battery.
Bypass mode
When input voltage is within acceptable
range but UPS is overload, UPS will
enter bypass mode or bypass mode can
be set by front panel. Alarm is sounding
every 10 second.

17
Standby mode
UPS is powered off without output
power, but the battery still can be
charged.
Fault mode
The UPS is in fault mode when no output
power is supplied from the UPS and the
fault icon flashes on the LCD display,
although the information of UPS can be
displayed in the screen.
3-7. Faults Reference Code
Fault event Fault code Icon Fault event Fault code Icon
Bus start fail 01 x Inverter voltage Low 13 x
Bus over 02 x Inverter output short 14
Bus under 03 x Battery voltage too high 27
Bus unbalance 04 x Battery voltage too low 28
Bus short circuited 05 x Over temperature 41 x
Inverter soft start fail 11 x Over load 43
Inverter voltage high 12 x
3-8. Warning indicator
Warning Icon (flashing) Alarm
Low Battery Sounding every second
Overload Sounding twice every second
Battery is not connected Sounding every second
Over Charge Sounding every second
Site Fault Sounding every second
EPO enable Sounding every second
Over temperature Sounding every second
Charger failure Sounding every second
Battery fault Sounding every second
Out of bypass voltage range Sounding every second
Bypass frequency unstable Sounding every second
EEPROM error Sounding every second

18
4. Troubleshooting
If the UPS system does not operate correctly, please solve the problem by using the table
below.
Symptom Possible cause Remedy
No indication and alarm even
though the main is normal.
The AC input power is not
connected well.
Check if input power cord
firmly connected to the
mains.
The AC input is connected
to the UPS output.
Plug AC input power cord
to AC input correctly.
The icon is flashing and the
warning code is lighting on
LCD display. Alarm is sounding
every second.
EPO function is activated. Set the circuit in closed
position to disable EPO
function.
The icon is flashing and
is lighting on LCD display. Alarm is
sounding every second.
Line and neutral
conductors of UPS input
are reversed.
Rotate mains power socket
by 180° and then connect
to UPS system.
The icon and flashing on
LCD display and alarm is sounding
every second.
The external or internal
battery is incorrectly
connected.
Check if all batteries are
connected well.
Fault code is shown as 27 and the
icon is lighting on LCD
display and alarm is continuously
sounding.
Battery voltage is too high
or the charger is fault.
Contact your dealer.
Fault code is shown as 28 and the
icon is lighting on LCD
display and alarm is continuously
sounding.
Battery voltage is too low
or the charger is fault.
Contact your dealer.
The icon and is flashing
on LCD display and alarm is
sounding twice every second.
UPS is overload Remove excess loads from
UPS output.
UPS is overloaded. Devices
connected to the UPS are
fed directly by the
electrical network via the
Bypass.
Remove excess loads from
UPS output.
After repetitive overloads,
the UPS is locked in the
Bypass mode. Connected
devices are fed directly by
the mains.
Remove excess loads from
UPS output first. Then shut
down the UPS and restart
it.
This manual suits for next models
1
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