Dimplex DLG920 User manual

7214550200R01
20" Electric Log Set
Model DLG920 (6909740259)
Owner’s Manual
IMPORTANT SAFETY INFORMATION: Read this manual rst before attempting
to install or use the Log Set. Always comply with the warnings and safety
instructions contained in this manual to prevent personal injury or property
damage.
To view the full line of Dimplex products,
visit www.dimplex.com

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Table of Contents
SAVE THESE INSTRUCTIONS
Conventions used in this manual:
!NOTE: Procedures and techniques that are considered important enough to
emphasize.
CAUTION: Procedures and techniques which, if not carefully followed, will
result in damage to the equipment.
WARNING: Procedures and techniques which, if not carefully followed, will
expose the user to the risk of re, serious injury, or death.
Welcome ............................................................3
IMPORTANT INSTRUCTIONS .......................4
Installation ..........................................................6
Operation .......................................................... 9
Maintenance .................................................... 11
Warranty ..........................................................12
Technical Support ............................................14

3
Welcome
Thank you for purchasing a DLG920 Log Set by Dimplex. Please use our
convenient online registration page to record your model and serial numbers
for future reference at:
www.dimplex.com/register
CAUTION: Read all instructions and warnings carefully before starting installation.
Failure to follow these instructions may result in a possible electric shock or re hazard
and will void the warranty.
Serial Number
Model Number
MOD
MODEL / CAT NO
SERIAL NO
NO NEED TO RETURN TO THE STORE
Questions with operation or assembly? Require Parts Information?
Product Under Manufacturer’s Warranty?
Contact us at: www.dimplex.com/customer_support
For Troubleshooting and Technical Support
OR Toll-Free 1-888-346-7539
In order to better serve you, please have your model and serial numbers
ready or register your product online before calling (see above).

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Basic Precautions
When using any electrical appliance,
basic precautions should always be
followed to reduce the risk of fire,
electric shock, and injury to persons.
These precautions include:
①Read all instructions before using
the log set.
DANGER: High temperatures may
be generated under certain abnormal
conditions. Do not partially or fully cover
or obstruct the front of the log set.
②Extreme caution is necessary
when any heater is used by or near
children or invalids and whenever
the log set is left operating and
unattended.
③  Always unplug the log set when it is
not in use.
④ Do not operate the log set with
a damaged cord or plug or after
the log set malfunctions, has
been dropped, or damaged in any
manner. Contact Technical Service
at 1-888-346-7539.
⑤Do not use this log set outdoors.
⑥This log set is not intended for use
in bathrooms, laundry areas, and
similar indoor locations. Never
locate the log set where it may
fall into a bathtub or other water
container.
⑦ Do not run power cord under
carpeting. Do not cover cord with
throw rugs, runners, or similar
coverings. Do not route cord under
furniture or appliances. Arrange cord
IMPORTANT INSTRUCTIONS
away from traffic area and where it
will not be tripped over.
⑧To disconnect the log set, turn the
control to Off, then remove plug from
outlet.
⑨Connect the power cord to a
properly grounded outlet only.
⑩Do not insert or allow foreign objects
to enter any ventilation or exhaust
opening as this may cause an
electric shock or fire, or damage the
log set. To prevent a possible fire,
do not block air intakes or exhaust
in any manner. Do not use on soft
surfaces, like a bed, where openings
may become blocked.
⑪ This log set has hot and arcing or
sparking parts inside. Do not use
it in areas where gasoline, paint,
or flammable liquids are used or
stored.
⑫Use this log set only as described
in this manual. Any other use not
recommended by the manufacturer
may cause fire, electric shock, or
injury to persons.
⑬ Always plug the log set directly into
a wall outlet/receptacle. Never use
with an extension cord or relocatable
power tap (outlet/power strip).
⑭Do not burn wood or other materials
on the log set.

5
Special Precautions
WARNING: Remote control contains a
small battery. Keep away from children.
If swallowed, seek medical attention
immediately.
WARNING: Do not install battery
backwards, charge, put in re or mix
with used or other battery types as it
may explode or leak causing injury.
CAUTION: Do not open the unit. There
is a risk of electric shock. There are no
user-serviceable parts inside.
CAUTION: Always use a qualied
technician or service agency to repair
this unit.
IMPORTANT INSTRUCTIONS
FCC Compliance
CAUTION: This unit has been tested
and found to comply with the limits for
Class B digital device, pursuant to part
15 of the FCC Rules. These limits are
designed to provide reasonable protection
against harmful interference in a residential
installation. This unit generates, uses and
can radiate radio frequency energy and,
if not installed and used in accordance
with the instructions, may cause harmful
interference to radio or television reception,
which can be determined by turning the unit
OFF and ON, the user is encouraged to try
to correct the interference by one or more
of the following measures:
• Reorient or relocate the receiving
antenna.
• Increase the separation between the unit
and the receiver.
• Connect the unit into an outlet on a
circuit di󰀨erent from that to which the
receiver is connected.
• Consult the dealer or an experienced
radio/TV technician for help.
This unit complies with Part 15 of the FCC
Rules. Operation is subject to the following
two conditions: (1) This unit may not cause
harmful interference, and (2) this unit must
accept any interference received, including
interference that may cause undesired
operation.
FCC CAUTION: Any changes or
modications not expressly approved by
the party responsible for compliance could
void the user’s authority to operate this
equipment.
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
NO USER-SERVICEABLE PARTS INSIDE

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Installation
The Log Set Model DLG920 offers an alternative to wood or gas fireplaces. It can
give your existing fireplace new life or transform a cabinet or media center of your
own into a stunning focal point.
Specifications
Electrical
Volts: 120 V, 60 Hz
Amps: 12.5 A
Watts: 1500 W
Wiring: Plug-In
Bulb Type: LED
Approvals
Dimensions
Width: 23.7" (603 mm)
Height: 19.0" (482 mm)
Depth: 12.5" (317 mm)
Weight: 11 lbs (5.0 kg)
Operating Temperature Range:
-4o to 104o F (-20oto 40o C)
NOTE: A 15 Amp, 120 Volt circuit
is required. A dedicated circuit is
preferred, but not essential in all cases.
A dedicated circuit will be required if,
after installation, the circuit breaker trips
or the fuse blows on a regular basis
when the heater is operating. Additional
appliances on the same circuit may
exceed the current rating of the circuit
breaker.
WARNING: Electrical outlet wiring
must comply with local building codes
and other applicable regulations to
reduce the risk of re, electric shock, or
injury to persons.
!
Placement
1. The Revillusion log set does not
require venting. For optimal viewing,
it is recommended to install the unit
in an opening with the following
minimum dimensions:
A. 24" (610 mm) wide,
B. 22" (559 mm) high
C. 14" (356 mm) deep.
2. Make sure there is clearance for air
circulation beneath the unit.
3. If installing in an existing fireplace
opening, seal all drafts and vents
with a non-fibrous insulation
material to prevent any chimney
debris from falling onto the unit. Do
not install into an existing fireplace
opening that is prone to dampness.
A
B
C

7
Installation
Assembly
1. Place the log set into position.
a. Lift the log set by holding the
sides of the heater box for
stability. Do not lift by gripping
the logs or the front grate legs.
b. If installing the unit in a carpeted
area, place a one-piece, solid,
flat surface under the unit. Make
sure that both of the grate feet
rest securely on this surface.
CAUTION: Each of the Realogs™
contain LEDs that pulse and glow.
Handle the log set carefully. They
are fragile and can crack or break if
dropped.
2. Place the ember mat in front and
below the grate.
3. Connect the wires from the ember
mat to the connector on the right
side of the grate box.
4. Install the Mirage™ Flame Panel by
inserting the bottom edge into the
tabs between the back log and grate
log assemblies.
a. The painted side should be at
the back and the smooth side to
the front.
b. Position the screen so that the
cutout in the middle aligns with
the center tab. Start on one end
to insert the screen in all the
way across. When in place, the
screen should be centered and
slightly curved.
5. Plug the unit directly into a wall
outlet.

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Grounding Instructions
This product must be grounded. If it
should malfunction or break down,
grounding provides a path of least
resistance for electric current to reduce
the risk of electric shock. This product
is equipped with a cord having an
equipment-grounding conductor and a
grounding plug.
The plug must be plugged into an
appropri ate outlet that is properly
installed and grounded in accordance
with all local codes and ordinances.
DANGER: Improper connec tion of
the equipment-grounding conductor can
result in a risk of electric shock. Check with
a qualied electrician or serviceman if you
are in doubt as to whether the product is
properly grounded. Do not modify the plug
provided with the product – if it will not t
the outlet, have a proper outlet installed by
a qualied electrician.
This product is for use on a nominal
120-volt circuit and has a grounding
plug that looks like the plug in the
following figure. Make sure that the
product is connected to an outlet
having the same con figuration as the
plug. No adapter should be used with
this product.
Installation

9
Manual Control
The manual controls are located on the
right-front leg of the log grate.
Power
Press to turn the flame effect on
and activate the previous heat
setting (Off, Low, or High). Press
again to put the unit in standby
mode.
Heat
• Heat On
Press to set the heat to Low
(indicated by 1 short beep).
Press again to set the heat
to High (indicated by 2 short
beeps).
• Heat Off
Press to turn heat Off (indicated
by 1 long beep).
•
NOTE: After the heater is
switched o󰀨, the fan will continue on
for 60 seconds before turning o󰀨.
The log LEDs remain On when the
heater is ON and the ame e󰀨ect
is O󰀨.
!
Operation
360oLight
Press multiple times to change
the LEDs on the sides and back
of the unit from white flickering to
white solid to Off. (This feature is
active only when the flame effect
is On.)
Brightness
Press multiple times to toggle
the log set LEDs through its four
brightness settings.
Remote Control
The replace is supplied with a multi-
function remote control.
The remote control has a range of
approximately 30 ft (9 m). To operate
correctly, the remote control must be
pointed toward the front of the unit.

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Power
Press to activate the current
standby state (On/Off).
• Standby State On
Press to turn everything Off.
Press again to active the
previous flame effect state.
• Standby State Off
Press to activate the previous
flame effect state.
- If the flame effect was On, the
previous heat setting will be
activated (High, Low, or Off).
- If the flame effect was Off, the
previous heat setting will be
activated (High or Low).
Press again to turn everything
O󰀨.
Flame
Press to light the back log, grate
log, and ember mat, and start the
flame effect.
Heat
• Heat On
Press to set the heat to Low
(indicated by 1 short beep).
Press again to set the heat
to High (indicated by 2 short
beeps).
• Heat Off
Press to turn heat Off (indicated
by 1 long beep).
NOTE: After the heater is
switched o󰀨, the fan will continue
on for 60 seconds before turning
o󰀨. The log LEDs remain On when
the heater is ON and the ame e󰀨ect
is O󰀨.
!
Operation
360oLight
Press multiple times to change
the LEDs on the sides and back
of the unit from white flickering to
white solid to Off. (This feature is
active only when the flame effect
is On.)
Brightness
Press multiple times to toggle
the log set LEDs through its four
brightness settings.