Dimplex 6908760100 User manual

Owner’s Manual
Model
6908760100
7212640100R00
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Table of Contents
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emphaVi]e
CAUTION: 3roFedureVand
teFhniTueVZhiFhiInot
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damage to the eTuipment
WARNING: 3roFedureV
and teFhniTueVZhiFhiInot
FareIull\IolloZedZill e[poVe
the uVer to the riVN oI¿re
VeriouVinMur\ or death
:elFome &ongratulationV 3
,M32R7$17 ,167R8&7,216 4
4uiFN ReIerenFe *uide  7
)ireplaFe ,nVtallation  7
:all +anging ,nVtruFtionV8
Media Installation10
Operation  12
MaintenanFe  14
Warranty 15
ReplaFement 3arts  17

3
Welcome & Congratulations
7hanNyou and Fongratulations Ior Fhoosing to purFhase an eleFtriF
¿replaFe Irom 'imple[ the Zorld leader in eleFtriF¿replaFes
Please carefully read and save these instructions.
CAUTION: Read all instruFtions and Zarnings FareIully EeIore
starting installation)ailure to IolloZthese instruFtions may result in
a possiEle eleFtriFshoFN ¿re ha]ard and Zill Yoid the Zarranty
3lease reFord your model and serial numEers EeloZIor Iuture
reIerenFemodel and serial numEers Fan Ee Iound on the Model and
6erial 1umEer /aEel oIyour ¿replaFe
NO NEED TO RETURN TO THE STORE
Questions with operation or assembly? Require Parts Information?
ProduFt 8nder ManufaFturer¶s Warranty?
Contact us at: www.dimplex.com/customer_support
)or 7roubleshooting and 7eFhniFal 6upport
OR Toll-Free 1-888-DIMPLEX (1-888-346-7539)
Monday to )riday 800 amto 430 pm(67
Please haYe your model number and produFt serial
number ready(6ee aboYe)
Serial Number Label
Model Number

4 wwwdimple[Fom
When using eleFtriFal applianFes
basiFpreFautions should always
be followed to reduFe the risNof
fireeleFtriFshoFN and inMury to
personsinFluding the following
①Read all instruFtions before
using the eleFtriF¿replaFe
②7his ¿replaFe is hot when in
use7o aYoid burnsdo not let
bare sNin touFh hot surfaFes
The trim around the heater outlet
beFomes hot during heater
operation
③([treme Faution is neFessary
when any heater is used by or
near Fhildren or inYalids and
whenever the unit is left operating
and unattended
④$lways unplug the fireplaFe
when not in use
⑤<oung Fhildren should be
supervised to ensure that they do
not play with the applianFe
⑥The applianFe is not intended
for use by young Fhildren
or in¿rmed persons without
supervision
⑦If the supply Ford is damaged
it must be replaFed by the
manufaFtureror its serviFe agent
or a quali¿ed person in order to
avoid a ha]ard
IMPORTANT INSTRUCTIONS
⑧Do not operate any unit with
a damaged Ford or plugor if
the heater has malfunFtioned
or if the eleFtriF¿replaFe has
been dropped or damaged in
any mannerFontaFt Dimple[
TeFhniFal 6erviFe at
1-888-346-7539
⑨Do not use outdoors
⑩This fireplaFe is not intended
for use in bathroomslaundry
areas and similar indoor loFations
1ever loFate heater where it may
fall into a bathtub or other water
Fontainer
⑪+igh temperatureNeep
eleFtriFal Fordsdraperyand
other furnishings at least 3 feet
(09m) from the front of the heater
and away from the side and rear
⑫Do not run the Ford under
FarpetingDo not Fover Ford with
throw rugsrunnersor the liNe
$rrange Ford away from traf¿F
area and where it will not be
tripped over
⑬Do not loFate the unit
direFtly below a ¿[ed eleFtriFal
FonvenienFe outlet
⑭To disFonneFt the ¿replaFe
turn the Fontrols offthen remove
the plug from the outlet

5
SAVE THESE INSTRUCTIONS
⑮Do not insert or allow foreign
obMeFts to enter any ventilation
or exhaust opening as this may
Fause an eleFtriFshoFN or ¿reor
damage to the heater
⑯Do not bloFN air intaNe or
exhaust in any mannerDo not
use on soft surfaFesliNe a bed
where openings may beFome
bloFNed
⑰$ll eleFtriFal heaters have
hot and arFing or sparNing parts
insideDo not use in areas where
gasolinepaintor Àammable
liquids are used or stored or
where the unit will be exposed to
Àammable vapors
⑱Do not modify the eleFtriF
¿replaFe8se it only as desFribed
in this manual$ny other use
not reFommended by the
manufaFturer may Fause ¿re
eleFtriFshoFN or inMury to persons
⑲$lways plug heaters direFtly
into a wall outletreFeptaFle
1ever use with an extension Ford
or reloFatable power tap (outlet
power strip)
⑳Do not burn wood or other
materials in the eleFtriF¿replaFe
㉑Do not striNe the ¿replaFe
glass
㉒$lways use a Ferti¿ed
eleFtriFian should new FirFuits or
outlets be required
㉓$lways use properly grounded
fused and polari]ed outlets
㉔DisFonneFt all power supply
before performing any Fleaning
maintenanFe or reloFation of the
unit
㉕When transporting or storing
the unit and FordNeep in a
dry plaFefree from exFessive
vibration and store so as to avoid
damage
CAUTION
RI6. O)(/(&TRI&6+O&.
DO 1OT OP(1
1O 86(R-6(R9I&$%/( P$RT6I16ID(
IMPORTANT INSTRUCTIONS

6 wwwdimplexFom
!NOTE: This equipment has been
tested and found to Fomply with
the limits for &lass %digital deviFe
pursuant to part 15 of the )&& Rules
These limits are designed to provide
reasonable proteFtion against harmful
interferenFe in a residential installation
This equipment generatesuses and
Fan radiate radio frequenFy energy
andif not installed and used in
aFFordanFe with the instruFtionsmay
Fause harmful interferenFe to radio
or television reFeptionwhiFh Fan be
determined by turning the equipment
off and onthe user is enFouraged to
try to ForreFt the interferenFe by one or
more of the following measures:
ÂInFrease the separation between
the equipment and the reFeiver
Â&onneFt the equipment into an
outlet on a FirFuit different from that
to whiFh the reFeiver is FonneFted
Â&onsult the dealer or an
experienFed radioT9teFhniFian for
help
Operation is subMeFt to the following
two Fonditions: (1) this deviFe may not
Fause interferenFe and (2) this deviFe
must aFFept any interferenFeinFluding
interferenFe that may Fause undesired
operation of the deviFe
IMPORTANT INSTRUCTIONS
WARNING: Remote Fontrol
Fontains small batteries.eep away
from FhildrenIf swallowedseeN
mediFal attention immediately
WARNING: Do not install battery
baFNwardsFhargeput in ¿re or mix
with used or other battery types - may
explode or leaNFausing inMury
!NOTE: &hanges or modi¿Fations
not expressly approved by the party
responsible for FomplianFe Fould
void user's authority to operate the
equipment

7
Quick Reference Guide
1%efore using the fireplaFe
verify:
$re the FirFuit breaNers
for the unit on?
2If you have any teFhniFal
questions or FonFerns
regarding the operation
of your eleFtriFfireplaFe
or require serviFe FontaFt
Fustomer serviFe
3The heater may emit a slight
harmless odor when first
usedThis odor is a normal
Fondition Faused by the initial
heating of internal heater
parts
Site Selection
!NOTE: $15 $mp120
9olt FirFuit is required$
dediFated FirFuit is preferred
but not essential in all Fases
$dediFated FirFuit will be
required ifafter installation
the FirFuit breaNer trips or the
fuse blows on a regular basis
when the heater is operating
$dditional applianFes on the
same FirFuit may exFeed the
Furrent rating of the FirFuit
breaNer
WARNING: (nsure the power
Ford is not installed so that
it is pinFhed or against a
sharp edge and ensure that
Fireplace Installation
the power Ford is stored or
seFured to avoid tripping or
snagging to reduFe the risNof
¿reeleFtriFshoFN or inMury to
persons
&onstruFtion and eleFtriFal
outlet wiring must Fomply
with loFal building Fodes and
other appliFable regulations to
reduFe the risNof ¿reeleFtriF
shoFN and inMury to persons
Do not attempt to wire your
own new outlets or FirFuitsTo
reduFe the risNof ¿reeleFtriF
shoFN or inMury to persons
always use a liFensed
eleFtriFian
WARNING: The supplied

8 wwwdimplexFom
Fireplace Installation
hanging Fomponents are
designed for use with Dimplex
¿replaFes onlyImproper use
or use for purposes other than
intendedmay Fause damage
or inMury
Wall Hanging Instructions
WARNING: )ailure to install
the ¿replaFe as instruFted
below may result in damage
to the equipment and or may
expose the user to the risk of
¿reserious inMuryillness or
death
WARNING: The ¿replaFe
requires the wall hanging
braFket sFrews to be installed
into a minimum of one wall
studs ()igure 1)
Tools Required
2 Phillips sFrewdriver
PenFil
6lot sFrewdriver
%ubble level (supplied)
Drilland drill bits as required
Approximate time: 30 minutes
for installation
1Remove the two sFrews that
seFure the hanging braFket
to the baFk of the ¿rebox
()igure 1)
26eleFt an appropriate loFation
Figure 1
to mount the unit on a wall
above an eleFtriFal outlet
$FFess to the eleFtriFal outlet
must be maintained(nsure
the installation meets the
national and stateprovinFial
eleFtriFal Fodes
!NOTE: It is reFommended
that the bottom of the unit
not be mounted higher than
1020mm (40") from the
)ireplaFe Installation ground
to maintain an optimized
viewing angle of the Àame
()igure 2)
CAUTION: (nsure that the
top of the unit is at least
152mm (6") from the Feiling
or any obMeFt (ie(leFtriFal
reFeptaFles) that may
obstruFt or be susFeptible the
Àow or temperature of air out
of the unit

9
ABCDEF
G
40 in (1020 mm)
RECOMMENDED
6 in (152 mm)
MINIMUM
Figure 2
Figure 3
Fireplace Installation
CAUTION: +igh temperature
keep eleFtriFal Fordsdrapery
and other furnishings at least
3 feet (09m) from the front of
the heater and away from the
side and rear
3The ¿replaFe must be
mounted at a minimum of
two (2) pointsone of whiFh
must be on a wall stud
Some available hanging
Fombinations are A-GB-F
B-GC-GA-FA-EA-D and
Wall anFhor
SFrew
Wall
braFket
Figure 4
D-G(Figure 3)
!NOTE: Wall anFhors must
be installed in the appropriate
wall loFations to fasten the wall
braFket to drywall(Figure 4)
4+old the wall hanging braFket
on the wall and mark the
loFation of O1E (1) of the
seFuring holes
5PlaFe the bubble level onto
the top of the wall hanging
braFket
6Adjust the wall hanging
braFket so the bubble on the
level is Fentered between the
two blaFk lines
7Mark the two (2) sFrew
loFationson the wall
ensuring that the wall braFket
stays level
8Install the supplied wall
anFhors on the drywall
marked loFations by plaFing

10 wwwdimplexFom
Fireplace Installation
Media Tray
Figure 6
a 2 Phillips sFrewdriver into
the reFess of the anFhor
9Press the anFhor into the wall
in the desired marked position
while turning the anFhor
FloFkwise until it is Àush with
the wall
10Insert the wall anFhor sFrews
through the wall braFket and
thread into the wall anFhors
Tighten the sFrew
11Install the remaining sFrew
through the braFket and into
the wall stud
!NOTE: At least one of the
sFrews must be installed into a
wall stud
12Mount the unit on the wall
so that the tabs on the wall
braFket have been inserted
into the slots on the baFk of
Figure 5
the ¿rebox(Figure 5)
13ExFess eleFtriFal Ford Fan be
inserted baFk into the bottom
of the unitinto the Ford
storage area
Media Installation
Depending on the modelthe
media may Fome installed in the
unitpaFkaged seperately or have
option of being interFhanged
Installed Media
No additional steps are
required
Media Seperately Packaged
 6ROLG0HGLD PlaFe media
pieFe on top of tray(Figure 6)
 /RRVH0HGLD: Carefully pour
and evenly distribute the
media in the Media tray of the
¿rebox

11
Fireplace Installation
Interchangable Media
 6ROLG0HGLD Comes installed
in the ¿rebox
 /RRVH0HGLD
1Remove ¿rebox from the
wall
2Carefully lay the unit down
on a solid Àat surfaFe with
the front of the unit faFing
down(Figure 7)
!NOTE: It is reFommended
that a proteFtive barrier be used
underneath the unit to ensure
that the front of the frame does
not get sFratFhed
3Remove the 4 sFrews on
eaFh sidethat seFure the
trim to the ¿rebox
4/ift the ¿reboxdireFtly up
off of the trim
!NOTE: The media is loosly
resting in the media tray and
will easily Fome out onFe the
trim has been removed
5ReattaFh the trim to the
¿rebox
6ReattaFh the ¿rebox to the
wall and Farefully pour and
evenly distribute the loose
media in the Media tray of
the ¿rebox
Figure 7
Figure 8

12 wwwdimplexFom
Operation
Figure 9 A
B
The manual Fontrols for the
eleFtriF¿replaFe are loFated on
the right side of the unit (Figure 9)
A. 3-Position Switch
The switFh has two (2) On
positions marked with “I” and
“II”The “I” position is for manual
operationIn this position
the built-in remote Fontrol is
bypassed
The “II” position is for operating
the unit with the provided remote
FontrolWhen in “II” position the
unit is operated with the On and
Off buttons of the remote Fontrol
When the switFh is in the Fenter
(“O”) position the unit is off
B. Heat On/Off Switch
The +eat OnOff SwitFh supplies
power to the heater fan and the
heater element
Resetting the Temperature
Cutoff Switch
Should the heater overheatan
automatiFFut out will turn the
¿replaFe off and it will not Fome
baFk on without being resetIt
Fan be reset by switFhing the
3-Position SwitFh to Off and
waiting ¿ve (5) minutes before
switFhing the unit baFk on
CAUTION: If you need to
Fontinuously reset the heater
disFonneFt power and Fall
Dimplex Fustomer serviFe at
1-888-DIMP/E;
(1-888-346-7539)
Remote Control
The ¿replaFe is supplied with a
radio frequenFy remote Fontrol
This remote Fontrol has a range
of approximately 50 feet (1525
m)it does not have to be pointed
at the ¿replaFe and Fan pass
through most obstaFles (inFluding
walls)It is supplied with one
of hundreds of independent
frequenFies to prevent
interferenFe with other units
!NOTE: Ensure that the
¿replaFe¶s 3-Position SwitFh
is set to the remote Fontrol
setting (“ II ” position)

13
Operation
Figure 10
Off Button
On
Button
Battery
Cover
PlastiF
Strip
To operatepush the On button
to turn ¿replaFe onpush the Off
button to turn the ¿replaFe off
!NOTE: Before attempting
any operation with the
remote Fontrolpull the
plastiFinsulator strip out from
between the remote Fasing
and battery Fover (Figure 10)
Remote Control Initialization/
Reprogramming
In the event that your remote
Fontrol Feases to operate your
¿replaFefollow these steps to
re-initialize the remote Fontrol and
the remote Fontrol reFeiver in the
¿replaFe:
1PlaFe the 3-Position SwitFh
(Figure 9A) in the Off (“O”)
position
2Wait a minimum of ¿ve (5)
seFonds and then plaFe
the 3-Position SwitFh in the
Remote Control (“II”) position
3Within 10 seFonds of
Fhanging the switFh position
press the On button loFated
on the remote Fontrol (Figure
10)
This will synFhronize the remote
Fontrol and the remote Fontrol
reFeiver
!NOTE: You will have only 10
seFonds to perform this last step
Failure to do so will result in these
steps needing to be followed
again
Battery Replacement
To replaFe the battery:
1Slide battery Fover open on
the remote Fontrol (Figure
10)
2Install one (1) 12-9olt (A23)
battery in the battery holder
3Close the battery Fover
Battery must be reFyFled
or disposed of properly
CheFk with your /oFal
Authority or Retailer for reFyFling
adviFe in your area

14 wwwdimplexFom
Maintenance
WARNING: DisFonneFt
power before attempting any
maintenanFe or Fleaning to
reduFe the risk of ¿reeleFtriF
shoFk or damage to persons
Partially ReÀective Glass
Cleaning
The Partially ReÀeFtive Glass
is Fleaned in the faFtory during
the assembly operationDuring
shipmentinstallationhandling
etF the Partially ReÀeFtive Glass
may FolleFt dust partiFlesthese
Fan be removed by dusting lightly
with a Flean dry Floth
To remove ¿ngerprints or other
marksthe Partially ReÀeFtive
Glass Fan be Fleaned with
a damp FlothThe Partially
ReÀeFtive Glass should be
Fompletely dried with a lint free
Floth to prevent water spots
To prevent sFratFhingdo not use
abrasive Fleaners
Fireplace Surface
Cleaning
8se only a damp Floth to Flean
painted surfaFes of the ¿replaFe
Do not use abrasive Fleaners
Servicing
ExFept for installation and
Fleaning desFribed in this
manualan authorized serviFe
representative should perform
any other serviFing

15
3URGXFWVWRZKLFKWKLVOLPLWHGZDUUDQW\
DSSOLHV
This limited warranty applies to the
following models of your newly purFhased
Dimplex eleFtriF¿replaFe 6908760100
and to newly purFhased Dimplex ¿replaFe
surrounds and trimsThis limited warranty
applies only to purFhases made in any
provinFe of Canada exFept for Yukon
TerritoryNunavutor Northwest Territories
or in any of the 50 States of the USA (and
the DistriFt of Columbia) exFept for +awaii
and AlaskaThis limited warranty applies
to the original purFhaser of the produFt
only and is not transferable
3URGXFWVH[FOXGHGIURPWKLVOLPLWHG
ZDUUDQW\
ProduFts purFhased in Yukon Territory
NunavutNorthwest Territories+awaii
or Alaska are not Fovered by this limited
warrantyProduFts purFhased in these
StatesprovinFesor territories are sold
AS IS without warranty or Fondition of
any kind (inFludingwithout limitation
any implied warranties or Fonditions of
merFhantability or ¿tness for a partiFular
purpose) and the entire risk of as to the
quality and performanFe of the produFts is
with the purFhaserand in the event of a
defeFt the purFhaser assumes the entire
Fost of all neFessary serviFing or repair
:KDWWKLVOLPLWHGZDUUDQW\FRYHUVDQGIRU
KRZORQJ
ProduFtsother than ¿replaFe surrounds
(mantels) and trimsFovered by this
limited warranty have been tested and
inspeFted prior to shipment andsubjeFt
to the provisions of this warrantyDimplex
warrants suFh produFts to be free from
defeFts in material and workmanship for a
period of 1 year from the date of the ¿rst
purFhase of suFh produFts
The limited 1 year warranty period also
applies to any implied warranties that
may exist under appliFable lawSome
jurisdiFtions do not allow limitations on
how long an implied warranty lastsso
the above limitation may not apply to the
purFhaser
:KDWWKLVOLPLWHGZDUUDQW\GRHVQRWFRYHU
This limited warranty does not apply to
produFts that have been repaired (exFept
by Dimplex or its authorized serviFe
representatives) or otherwise alteredThis
limited warranty does further not apply
to defeFts resulting from misuseabuse
aFFidentnegleFtinForreFt installation
improper maintenanFe or handlingor
operation with an inForreFt power sourFe
:KDW\RXPXVWGRWRJHWVHUYLFHXQGHU
WKLVOLPLWHGZDUUDQW\
DefeFts must be brought to the attention of
Dimplex TeFhniFal ServiFe by FontaFting
Dimplex at 1-888-DIMP/E;(1-888-
346-7539)or 1367 Industrial Road
Cambridge OntarioCanada N1R 7G8
Please have proof of purFhaseFatalogue
model and serial numbers available when
Falling/imited warranty serviFe requires a
proof of purFhase of the produFt
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GHIHFW"
In the event a produFt or part Fovered
by this limited warranty is proven to be
defeFtive in material or workmanship
during the 1 year limited warranty period
you have the following rights:
Dimplex will in its sole disFretion
either repair or replaFe suFh defeFtive
produFt or part without FhargeIf
Dimplex is unable to repair or replaFe
Warranty

16 wwwdimplexFom
suFh produFt or partor if repair or
replaFement is not FommerFially
praFtiFable or Fannot be timely made
Dimplex mayin lieu of repair or
replaFementFhoose to refund the
purFhase priFe for suFh produFt or
part
/imited warranty serviFe will be
performed solely by dealers or serviFe
agents of Dimplex authorized to
provide limited warranty serviFes
Dimplex will not be responsible for
and the limited warranty serviFes shall
not inFludeany expense inFurred for
installation or removal of the produFt
or part (or any replaFement produFt or
part) or any labour or transportation
FostsSuFh Fosts shall be the
purFhaser¶s responsibility
:KDW'LPSOH[DQGLWVGHDOHUVDQGVHUYLFH
DJHQWVDUHDOVRQRWUHVSRQVLEOHIRU
IN NO E9ENT WI// DIMP/E; OR ITS
DIRECTORSOFFICERSOR AGENTS
BE /IAB/E TO the PURC+ASER OR
ANY T+IRD PARTYW+ET+ER IN
CONTRACTIN TORTOR ON ANY
OT+ER BASISFOR ANY INDIRECT
SPECIA/ PUNITI9EE;EMP/ARY
CONSEQUENTIA/ OR INCIDENTA/
/OSSCOSTOR DAMAGE ARISING
OUT OF OR IN CONNECTION WIT+
T+E SA/EMAINTENANCEUSEOR
INABI/ITY TO USE T+E PRODUCT
E9EN IF DIMP/E;OR ITS DIRECTORS
OFFICERSOR AGENTS +A9E BEEN
AD9ISED OF T+E POSSIBI/ITY OF
SUC+/OSSESCOSTS OR DAMAGES
OR IF SUC+/OSSESCOSTSOR
DAMAGES ARE FORESEEAB/EIN
NO E9ENT WI// DIMP/E; OR ITS
OFFICERSDIRECTORSOR AGENTS
BE /IAB/E FOR ANY DIRECT /OSSES
COSTSOR DAMAGES T+AT E;CEED
T+E PURC+ASE PRICE OF T+E
PRODUCT
SOME -URISDICTIONS DO NOT A//OW
T+E E;C/USION OR /IMITATION OF
INCIDENTA/OR CONSEQUENTIA/
DAMAGESSO T+E ABO9E /IMITATION
OR E;C/USION MAY NOT APP/Y TO
T+E PURC+ASER
+ow State and ProvinFial law apply
This limited warranty gives you speFi¿F
legal rightsand you may also have other
rights whiFh vary from jurisdiFtion to
jurisdiFtionThe provisions of the United
Nations Convention on ContraFts for
the Sale of Goods shall not apply to this
limited warranty or the sale of produFts
Fovered by this limited warranty
Warranty

17
Replacement Parts
+eater Assembly (with Cutout) 2203610200RP
Partially ReÀeFtive Glass5902610100RP
Flame Panel 5902590100RP
Power Cord 4100010800RP
FliFker Motor 2000210500RP
FliFker Rod 5902600100RP
3-Position SwitFh2800071100RP
OnOff SwitFh 2800070700RP
Remote Control ReFeiver 3000380200RP
Remote Control 3000370900RP
/ED /ight Assembly 6908950100RP
/ED Driver Board 3001170100RP
Wall Hanging Kit 1025910159RP
ContaFt Customer ServiFe for speFi¿F trim and media replaFement part numbers
2013 Dimplex North AmeriFa /imited
Dimplex North America Limited
1367 Industrial Road
Cambridge ON
Canada N1R 7G8