Dimplex DVF1200 User manual

CONSUMER SAFETY INFORMATION: PLEASE READ THIS MANUAL BEFORE
INSTALLING AND OPERATING THIS APPLIANCE. FAILURE TO FOLLOW
THESE INSTRUCTIONS MAY RESULT IN A POSSIBLE ELECTRIC SHOCK,
FIRE HAZARD, AND/OR INJURY AND WILL VOID THE WARRANTY.
To view the full line of Dimplex products,
This instruction can be also downloaded from our company website.
visit www.dimplex.com.au
or www.dimplex.co.nz
Owner’s Manual
Models: DVF1200, DVF1500 & DVF1800
V 1.1

2
Table of Contents
Conventions used in this manual:
!NOTE: Procedures and techniques considered important enough to us.
CAUTION: Procedures and techniques which, if not carefully followed, will result in
damage to the equipment.
WARNING: Procedures and techniques which, if not carefully followed, will expose
Welcome .............................................................3
IMPORTANT INSTRUCTIONS............................4
......................................................6
Installation ...........................................................7
Operation...........................................................16
Maintenance......................................................19
Troubleshooting.................................................21
Warranty............................................................22
Technical Support..............................................24

3
Welcome
Please record your model and serial numbers below for future reference:
model and serial numbers can be found on the Model and Serial Number Label
of your fireplace.
Thank you and congratulations for choosing to purchase an electric fireplace
from Dimplex, the world leader in electric fireplaces.
Read all instructions and warnings carefully before starting installation.CAUTION:
and will void the warranty.
NO NEED TO RETURN TO THE STORE
Questions with operation or assembly? Require Parts Information?
Product Under Manufacturer’s Warranty?
Contact us at
For Troubleshooting and Technical Support
1300 556 816 or www.dimplex.com.au for Australia
09 274 8265 or www.dimplex.co.nz for New Zealand
In order to better serve you, please have your model and serial numbers
ready or register your product online before calling (see above).
Serial Number
Model Number

4
Read this manual before attempting
to install or use the electric fireplace.
Always comply with the warnings and
safety instructions contained in this
property damage.
When using electrical appliances, basic
precautions should always be followed
to reduce the risk of fire, electric shock
following:
IMPORTANT INSTRUCTIONS
SAVE THESE INSTRUCTIONS
• Children of less than 3 years should
be kept away unless continuously
supervised.
• Children aged from 3 years and less
than 8 years shall only switch on/off
the appliance provided that it has
been placed or installed in its intended
normal operating position and they
have been given supervision or
instruction concerning use of the
appliance in a safe way and
understand the hazards involved.
Children aged from 3 years and less
than 8 years shall not plug in, regulate
and clean the appliance or perform
user maintenance.
• If the supply cord is damaged, it
must be replaced by the manufacturer,
its service agent or similarly qualified
persons in order to avoid a hazard.
• WARNING: In order to avoid
overheating, do not cover the heater.
• Do not use this heater in the
immediate surroundings of a bath, a
shower or a swimming pool.
• The heater must not be located
immediately below a socket outlet.
• Do not use this heater with a
programmer, timer, separate
remotecontrol system or any other
device that switches the heater on
automatically, since a fire risk exists if
the heater is covered or positioned
incorrectly.
• There is possible danger of
installation close to curtains and other
combustible materials.
• CAUTION — Some parts of this
product can become very hot and
cause burns. Particular attention has
to be given where children and
vulnerable people are present.
• Do not use this heater if it has been
dropped.
• Do not use if there are visible signs
of damage to the heater.
• Use this heater on a horizontal and
stable surface, or fix it to the wall, as
applicable.

5
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
NO USER-SERVICEABLE PARTS INSIDE
IMPORTANT INSTRUCTIONS
• CAUTION: In order to avoid a hazard
due to inadvertent resetting of the
thermal cut-out, this appliance must
not be supplied through an external
switching device, such as a timer, or
connected to a circuit that is regularly
switched on and off by the utility.
• This appliance can be used by
children aged from 8 years and above
and persons with reduced physical,
sensory or mental capabilities or lack
of experience and knowledge if they
have been given supervision or
instruction concerning use of the
appliance in a safe way and
understand the hazards involved.
Children shall not play with the
appliance. Cleaning and user
maintenance shall not be made by
children without supervision.
A disconnecting switch incorporated in
the fixed wiring shall be provided.

6
Electrical
Voltage:
Watts:
Amps: 6-7 A
Wiring: Plug-In
Bulb Type: LED
Dimensions
DVF1200
Width: 1046 mm
Height: 460 mm
Height with feet: 547 mm
Depth: 133 mm
Depth with feet: 279 mm
Weight
18.5 kg
DVF1500
Width: 1318 mm
Height: 460 mm
Height with feet: 547 mm
Depth: 133 mm
Depth with feet: 279 mm
Weight
28.9 kg
DVF1800
Width: 1626 mm
Height: 460 mm
Height with feet: 547 mm
Depth: 133 mm
Depth with feet: 279 mm
Weight
35.3 kg
220V~240V 50Hz
1 300~1 600 Watts

7
Installation
GROUNDING INSTRUCTIONS
• This product is equipped with a cord that has an
equipment-grounding conductor and a grounding
plug. The plug must be plugged into an appropriate
outlet that is properly installed and grounded in
accordance with all local codes and ordinances.
• This heater is for use on 220-240 volts.
• A 10 Amp, 220-240 Volt circuit is required. A dedicated circuit is preferred,
but not essential in all cases. A dedicated circuit will be required if,
after installation, the circuit breaker trips or the fuse blows on a
regular basis when the heater is operating. Additional appliances
on the same circuit may exceed the current rating of the circuit breaker.
WARNING: Electrical outlet wiring must comply with local building codes and other
applicable regulations to reduce the risk of fire, electric shock, or injury to persons.
Grounding Pin

8
Package Contents
Tools required
x6
A
E
F
G H
J
K
L
I
x6
B
x2
C
x4
D

9
Installation
IN-WALL INSTALLATION
Model A B C
DVF1200 1057 165 470
DVF1500 1331 165 470
DVF1800 1636 165 470
Cabinet - mm
A
C
B
D
F
E
Model D E F
DVF1200 1046 119 460
DVF1500 1318 119 460
DVF1800 1626 119 460
Firebox - mm

10
Installation
INSTALLATION HEIGHT
15-3/4 IN |PO |PLG (40.0 cm)
MINIMUM / MÍNIMA
2 IN |PO |PLG
(5cm)
MINIMUM / MÍNIMA
2 IN |PO |PLG
(5cm)
MINIMUM / MÍNIMA

11
Installation
1
2
3
2
1
E
E
E
IN-WALL INSTALLATION
x6
B

12
Installation
4
5
6
G&H
H I J
Lock glass
in place
Move to lock
Unlocked Locked
F

13
A
B
B
Installation
1
2
3
Wall
ON-WALL INSTALLATION
Model A B
DVF1200 406 200
DVF1500 813 200
DVF1800 813 200
Dimensions - mm
x6
B
x6
A

14
Installation
4
5
6
G&H
H I J
Lock glass
in place
Move to lock
Unlocked Locked
F

15
Installation
2
1
TABLE TOP INSTALLATION
x4
DK
G&H
H I J

16
Installation
4
3
Lock glass
in place Move to lock
Unlocked Locked
F
x2
C

17
Operation
The fireplace can be operated with the multi–function IR remote control or from
the touchscreen controls on the top-right of the front glass.
Once the fireplace is turned on the digital display and the control icons on the
front glass will illuminate. If no button or icon is pressed within 10 seconds, the
fireplace controls will deactivate by the digital display turning off first and then the
icons. To reactivate the controls press any button on the remote or touch any icon
on the front glass.
!NOTE: The heater on your fireplace may emit a slight, harmless odour when first
used. This odour is a normal condition caused by initial heating of internal heater
parts and will not occur again.
CUTOFF SWITCH
!NOTE: There is a safety temperature cutoff switch (cutout) inside the heater. If
the heater overheats, the cutout will shut off the supply power.
It can be reset by unplugging the unit and waiting 5 minutes before plugging
the unit back on.
CAUTION: If you need to continuously reset the heater, unplug the unit and call
technical service at 1300 556 816 for Australia and
09 274 8265 for New Zealand.
1. Power ON/OFF
2. Flame Control
3. Heat ON/OFF
4. Timer
5. Ember Bed
6. Level Selection
7. Digital Display Remote
1
2
3
4
5
6
7

18
POWER ON/OFF
The ON/OFF button turns the fireplace ON and OFF. When the fireplace is OFF,
pressing the ON/OFF button on the remote control or touching the icon on the
front glass will turn on the fireplace. If the ON/OFF button is pressed again within
10 seconds it will turn OFF the fireplace. With inactive controls, press twice to turn
OFF the fireplace. The first press on the ON/OFF button lights up the touchscreen
icons and activates the controls.
The fireplace has a built-in memory function. When the fireplace is turned back
on, the display will show the last selected function and it will start at the last
used settings (except timer). If the fireplace is disconnected from the main power
source, it will restart at the default settings.
FLAME CONTROL
This button is used to turn flames ON, to alter the flame color and to turn flames
OFF. Press the Flame button multiple times to cycle through 7 solid color options
(L8, L7, L6, L5, L4, L3, L2), color rotation option (L1) and flames OFF.
While L8, L7…or L2 is displayed, press the Level Selection button to change the
brightness of the flames from the available options: 3- High, 2-Medium and 1-Low.
HEAT ON/OFF
Pressing the Heat control turns the heater on and off.
With Heat ON and set temperature displayed, press the Level Selection button
multiple times to cycle through the 11 temperature settings:
ON, 18°C, 19°C, 20°C, 21°C, 22°C, 23°C, 24°C, 25°C, 26°C, 27°C.
‘ON’ means the heater operates continuously.
Operation

19
Operation
Heater Enable & Disable Function:
From the touchscreen controls touch and hold the Heat icon for 10 seconds. The
ember bed will flash 6 times to indicate that the heater function is disabled. When
the heat is disabled, pressing the Heat button will cause the ember bed to flash,
but the heater will not operate.
To enable the heater again, touch and hold the Heat icon for 10 seconds.
!NOTE: This function cannot be set with the remote control.
TIMER CONTROL
The Timer button is used to activate or deactivate the sleep timer.
Pressing the Timer turns the timer on and ‘8h’ appears on the display. Pressing
the Timer a second time within 10 seconds will turn the timer off. To set the time,
use the Level Selection control to select the desired time from the following:
8h-1h-2h-3h-4h-5h-6h-7h.
The fireplace will shut off after the selected time period. Switching the fireplace
OFF with the Power Button will clear any timer setting.
EMBER BED
The Ember Bed button changes the ember bed by cycling through the seven color
options: color rotation ‘d1’ and smoldering (fluctuating brightness) embers option
‘d9’. With ‘d8’ through ‘d2’ displayed, the Level Selection button will adjust the
brightness of the ember bed from 3- High, 2-Medium, and 1-Low.
LEVEL SELECTION BUTTON
The Level Selection button is used to adjust the heat setting, as well flame and
ember bed brightness and timer setting. See relevant section for more details.

20
Maintenance
• Clean the metal trim using a water-dampened soft, clean cloth. DO NOT use
brass polish or household cleaners as these products will damage the metal
trim.
• The motors used on the fan and the flame generator assembly are pre-
lubricated for extended bearing life and require no further lubrication. However,
periodic cleaning/vacuuming of the fan/heater and air intake/output vents
is recommended. The heater should be cleaned and inspected regularly,
depending on conditions, and at least at yearly intervals.
WARNING: Any electrical repairs of this unit should be carried out by a
licensed electrician in accordance with national and local codes.
WARNING: Disconnect power by unplugging the power and allowing heater to
cool before attempting any maintenance or cleaning to reduce the risk of fire,
electric shock, or injury.
!NOTE: When the heater is not in use, the heater should be stored in a dry
location, away from possible damage. The power cord should be stored
properly to avoid contact with hot or sharp objects.
Remote Control
The battery compartment is located on the back end of the remote control.
1. Press and slide the battery cover open.
2. Insert two 1.5V (AAA) batteries (included) ensuring they are installed correctly
with regard to the polarities (+ and -) marked on the inside of the battery
compartment.
3. Replace the battery cover.
!NOTE: The battery should be removed if the product is to be left unused for a
long time.
Replacing the Remote Control Batteries
When replacing the batteries, replace both batteries at the same time with new
batteries of the correct type.
• Do not mix old and new batteries.
• Do not mix alkaline, standard (Carbon-Zinc), or rechargeable (Nicad, Nimh, etc)
batteries.