Dimplex VCX1525-EU User manual

Owner’s Manual
Model
VCX1525-EU
7209960100rev00
IMPORTANT SAFETY INFORMATION: Always read this manual rst
before attempting to install or use this replace. For your safety, always
comply with all warnings and safety instructions contained in this manual
to prevent personal injury or property damage.

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Welcome & Congratulations ........................3
Important Safety Instructions ........................4
Quick Reference Guide ............................6
Fireplace Installation ..............................6
Operation ......................................13
Maintenance ...................................15
Replacement Parts...............................17
Warranty ......................................18
Table of Contents
Always use a qualied technician
or service agency to repair this
replace.
!NOTE: Procedures and
techniques that are
considered important
enough to emphasize.
CAUTION: Procedures
and techniques which, if not
carefully followed, will result in
damage to the equipment.
WARNING: Procedures
and techniques which, if not
carefully followed, will expose
the user to the risk of re,
serious injury, or death.

3
Welcome & Congratulations
Thank you and congratulations for
choosing to purchase an electric
replace from Dimplex, the world
leader in electric replaces.
Please carefully read and save
these instructions.
CAUTION: Read all
instructions and warnings
carefully before starting
installation. Failure to follow
these instructions may result
in a possible electric shock,
re hazard and will void
the warranty.
Please record your model and
serial numbers below for future
reference: model and serial
numbers can be found on the
model and serial number labels
of your replace.
NO NEED TO RETURN
TO THE STORE
Questions With the Assembly?
Require Parts Information?
Product Under Manufacturer’s
Warranty?
Call your local dealer
Please have your model
number and product serial
number ready. (See below)
Model Number
Plate

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① Read all instructions before using
the Convex In-Stud replace.
② The heater is hot when in use.
To avoid burns, do not let bare skin
touch hot surfaces. The trim around
the heater outlet becomes hot during
heater operation. Keep combustible
materials, such as furniture, pillows,
bedding, papers, clothes, and
curtains at least 0.9 m from the front
of the unit.
③ Extreme caution is necessary
when any heater is used by or near
children and whenever the unit is left
operating and unattended.
④ Always disconnect power to
the replace when not in use for
extended period of time.
⑤ Do not operate with a damaged
cord or plug (for units supplied
with a cord), or if the heater has
malfunctioned, or if the replace has
been dropped or damaged in any
manner. Contact Customer Service
immediately.
⑥ Do not use outdoors.
⑦ Never locate heater where it
may fall into a bathtub or other water
container.
⑧ Do not run the cord under
carpeting (for units supplied with a
cord). Do not cover cord with throw
IMPORTANT INSTRUCTIONS
rugs, runners, or the like. Arrange
cord away from trafc area and where
it will not be tripped over.
⑨ To disconnect the unit, turn the
controls off, and then remove the plug
from the outlet or switch off at main
power supply panel if the unit is hard
wired.
⑩ Do not insert or allow foreign
objects to enter any ventilation or
exhaust opening as this may cause
an electric shock or re, or damage to
the heater.
⑪ To prevent a possible re, do
not block air intake or exhaust in any
manner.
⑫ All electrical heaters have hot
and arcing or sparking parts inside.
Do not use in areas where gasoline,
paint, or ammable liquids are used
or stored or where the unit will be
exposed to ammable vapors.
⑬ Do not modify the replace. Use
it only as described in this
manual. Any other use not
recommended by the manufacturer
may cause re, electric shock or
injury to persons.
⑭ Do not change the plug in any
way. Avoid the use of an extension
cord. Extension cords may overheat
and cause a risk of re. If you must
use an extension cord, the cord must

5
SAVE THESE INSTRUCTIONS
be 3-core type and rated no less than
10 Amps.
⑮ Do not burn wood or other
materials in the replace.
⑯ Do not strike the glass front.
⑰ Always use a certied electrician
for build-in hard-wired installation.
⑱Always use properly grounded
and fused outlets.
⑲ Disconnect all main power supply
(unplug the unit or switch
off at main service panel) before
performing any cleaning,
maintenance or relocation of the unit.
⑳ Do not operate the replace
without the glass assembly and/or
frame.
21 When transporting or storing the
unit and cord, keep in a dry
place, free from excessive vibration
and store so as to avoid damage.
22 Do not put combustible material,
liquid, small articles such as sand
inside glass assembly.
23 This appliance is not intended for
use by persons (including children)
with reduced physical, sensory
or mental capabilities, or lack of
experience and knowledge, unless
they have been given supervision
or instruction concerning use of the
appliance by a person responsible for
their safety.
24 Children should be supervised to
ensure that they do not play with the
appliance.
25 If the supply cord is damaged,it
must be replaced by the
manufacturer, its service agent or
similarly qualied persons in order to
avoid a hazard.
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
NO USER-SERVICEABLE PARTS INSIDE
IMPORTANT INSTRUCTIONS
The heater carries the Warning Symbol indicating that it must not be
covered.

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Fireplace Installation
!NOTE: A 10 Amp, 240 Volt
circuit is required. A dedicated
circuit is preferred but not
essential in all cases. A
dedicated circuit will be
required if, after installation,
the circuit breaker trips or the
fuse blows on a regular basis
when the heater is operating.
Additional appliances on the
same circuit may exceed the
current rating of the circuit
breaker.
CAUTION: The heater must
not be located immediately
above a socket outlet.
WARNING: Ensure the power
cord is not installed so that it is
pinched or against a sharp
edge and ensure that the
power cord is stored or
secured to avoid tripping or
snagging to reduce the risk of
re, electric shock or injury to
persons.
Construction and electrical
outlet wiring must comply with
local building codes and other
applicable regulations to
reduce the risk of re, electric
shock and injury to persons.
Do not attempt to wire your
own new outlets or circuits. To
Quick Reference Guide
① Before using the In-Stud
replace verify:
• Are the circuit breakers for the
unit on?
• Are the light bulbs loose? (To
check, follow the instructions
for replacing the light bulbs
under the maintenance section
of this manual)
② The heater may emit a slight,
harmless odor when rst used.
This odor is a normal condition
caused by the initial heating of
internal heater parts.
③The information regarding the
model of your unit can be found
on the model and serial number
plate located on the side of the
unit. See Page 3 for an illustration
on how to locate the rating plate.

7
reduce the risk of re, electric
shock or injury to persons,
always use a licensed
electrician.
WARNING: The Convex In-
Stud replace is wall
mountable and can be built in
a wall space 406 mm over-
center between 2” x 4” wall
studs. Follow the installation
instructions for either wall
mount or built-in mounting;
failure to do so may
cause damage or injury.
Wall Mounting Instructions
① Leave the glass assembly
uninstalled until step 10.
② Select a location for the
replace, preferably above an
electrical outlet and there must
be at least one wall stud behind
for the replace to mount onto.
The bottom of the unit must be
a minimum of 356 mm above
the oor (mounting holes 0.75 m
minimum above the oor)
(Figure 1).
Access to the electrical outlet
must be maintained. Ensure the
installation meets the national and
state/provincial electrical codes.
Fireplace Installation
!NOTE: It is recommended
that the bottom of the unit not
be mounted higher than
1.22 m from the ground to
maintain an optimized viewing
angle of the ame.
CAUTION: The replace
must be mounted at two (2)
points, one of which must be
on a wall stud.
WARNING: High
temperatures may be
Figure 1
ABCDEF G
H
0.75 - 1.92 m
0.36 - 1.22m

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Fireplace Installation
generated under certain
abnormal conditions. Do not
partially or fully cover or
obstruct the bottom of this
heater. Bottom of unit must be
a minimum of 356 mm above
the oor or any surface
such as a tabletop to ensure
adequate space for heat
exhaust from the bottom
of the replace (Figure 2).
③ With a wall stud nder,
locate the center of the wall
stud, drive a wood screw into the
stud and leave approximately
3 mm exposed threads for the
replace to hang on.
④ The second mounting point
should be picked such that it
is farthest (to the left or right)
relative to the rst one among the
seven (7) keyholes (A to G shown
in Figure 1) on the replace for
wall mounting, these keyholes
are 51 mm apart. For example,
if you plan to use hole B as the
rst mounting hole, the second
mounting hole must be G.
Other available combinations are
A-G, C-G, A-F, A-E, A-D and D-G.
⑤ Mark the second mounting
screw location; ensure that it is
level with the rst with the help
of the provided bubble level and
the replace itself. Screw the
threaded drywall anchor in the
drywall with a Philip’s head
screwdriver until the head is at
against the wall surface.
Caution should be taken when
using a power tool to install a
threaded drywall anchor as the
drywall may distort, tear or slightly
buckle as a result of over-torque.
⑥ With a Philip’s head screw
driver, screw the drywall anchor
screw into the drywall anchor
already in the wall, leave 3 mm
exposed threads for mounting the
replace.
Figure 2
Heat Exhaust

9
⑦With the glass assembly
taken off, mount the rebox onto
the two (2) mounting screws.
⑧ Mark position of hole “H”.
⑨ Remove replace from wall.
⑩ Install drywall anchor into
drywall at marked position.
⑪ With the glass assembly off,
mount the replace onto the two
(2) mounted screws.
Fireplace Installation
⑫ Tighten both mounting screws
with a screwdriver. Be careful not
to over tighten the screws mated
with the drywall anchor.
⑬ Secure Philip’s screw into
drywall anchor, already in the
wall.
⑭ Open bag of black pebbles
and gently pour through top
opening of front glass assembly.
⑮Install glass assembly as
shown in Figure 3.
Ensure Glass
Assembly
brackets engage
hooks on replace
by sliding Glass
Assembly towards
replace and then
down Secure Glass
Assembly with the
four (4) supplied
self-tapping screws
Figure 3

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Fireplace Installation
Built-In Instructions
WARNING: The installation of
the replace unit must comply
with the applicable local and/or
national electrical codes and
utility requirements. This
installation should be
entrusted to duly qualied
personnel where required by
law.
① Leave the frame uninstalled
from the replace chassis until
step 13.
② Prepare a wall opening
following the dimensions shown in
Figure 4. Note that a 102 mm
minimum depth including the
thickness of dry wall is required.
Make sure there is enough
clearance for the cable coming
out from the bottom of the
replace.
!NOTE: Where there are close
tolerances involved in wall
building or applications which
require a great degree of
precision, we recommend that
the product itself be used to
make the actual
measurements for the wall
opening. Dimplex will not be
responsible for inaccuracies in
the design or manufacture of
enclosures.
WARNING: Ensure method of
installation does not obscure
the air intake slots on top of
unit in any manner.
Keep a minimum of a 102 mm
clearance from top of unit to
any surface or material.
③ Wire a dedicated, properly
fused circuit with 240 Volt, 10
Amp rating. Allow up to 2.44 m
of service cable for connecting
power supply to junction box on
replace when installing after
nishing wall.
CAUTION: Use a two (2)
conductor, non-metallic sheath
cable with ground wire (three
(3) wires total) for the incoming
power supply on replace
inserts.
Figure 4
813
mm
362 mm

11
Use the appropriate wire
to meet local and national
electrical codes for rated
power consumption.
Means for disconnection must
be incorporated in the xed
wiring.
④ Remove the outer jacket and
strip the individual conductor from
the end.
⑤ Loosen the screw securing
the junction box cover and
remove the cover.
⑥ Take the cables out from the
junction box, loosen the terminal
block and remove the cord set
(Figure 5).
Fireplace Installation
and secure with a wire clamp (not
supplied).
⑧ Connect the live wire from the
unit to the live wire from power
supply (Figure 6).
⑨ Connect the neutral wire from
the unit to the neutral wire from
power supply (Figure 6).
⑩ Connect the green wire
(ground) from the unit to the
green wire from power supply
(Figure 6).
⑪ Place all connectors inside
the unit and secure the junction
box cover to unit. Ensure that the
cable clamp grips only the jacket
of service cable.
!NOTE: All wiring must be
completed prior to installing
Figure 5
Figure 6
⑦ Route the power supply wire
through the knockout on supplied
alternative junction box cover

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Fireplace Installation
the unit into the wall.
⑫ Place unit in position in the
opening, push straight in and
attach unit to studs using No. 10
fasteners. Attach supplied wall
cover brackets to the top and the
bottom of replace to cover the
gap on the dry wall (Figure 7).
⑬Attach replace frame as
shown in Figure 3.
Bathroom Installation
This rebox must be protected
by a GFI receptacle or circuit for
bathroom use. If receptacle is
used it must be readily accessible.
This unit is an electrical appliance
that is not watertight and must
be installed as to prevent water
from entering the unit to prevent
electrical shock. This unit must
be installed away from showers,
tubs, etc.
Never locate replace where it
may fall into a bathtub or other
water containers. Keep towels
and other combustible materials
0.9 m away from the bottom of
the unit.
Add
wood
screws
here
Figure 7

13
Operation
The controls are located on the
right hand side of the replace
(Figure 8).
A. Main On/Off Switch
The Main On/Off Switch supplies
power to all replace functions.
B. Manual Selection Buttons
The Manual Selection Buttons
operate the replace's functions
manually.
Once the replace is switched
on, pressing the “ I ” button will
advance through the replace's
three levels of operation:
Level 1: The ame effect is turned
on and the rst indicator light
illuminates.
Level 2: The ame effect remains
on, the heater is activated to the
low heat setting, and the rst and
second indicator light illuminates.
Level 3: The ame effect remains
on, the heater is set to the high
heat setting, and all three (3)
indicator lights illuminate.
Pressing the “ ” button at any
time will turn off the replace.
C. Indicator Lights
The Indicator Lights will illuminate
as the replace enters the various
levels of function.
D. Heater Thermostat Control
To adjust the temperature to your
individual requirements, turn the
thermostat control upward all the
way to turn on the heater. When
the room reaches the desired
temperature, turn the thermostat
knob downward until you hear
a click. Leave in this position to
maintain the room temperature at
this setting. For additional heat,
turn upward until you hear the click
again and the heater will turn on.
E. Top Light Dimmer Control
The top Top Light Dimmer Control
Figure 8
D
B
C
A
E

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Operation
controls the brightness of the
top accent light that is used to
illuminate the pebbles.
Resetting the Temperature
Cutoff Switch
Should the heater overheat, an
automatic cut out will turn the
replace off and it will not come
back on without being reset. It
can be reset by switching the
Main On/Off Switch to Off (“ O ”)
and waiting ve (5) minutes
before switching the unit back on.
CAUTION: If you need to
continuously reset the heater,
disconnect power and call
customer service.
CAUTION: In order to avoid
a hazard due to inadvertent
resetting of the thermal cutout,
this appliance must not be
supplied through an external
switching device, such as a
timer, or connected to a circuit
that is regularly switched on
and off by the utility.
Remote Operation
The replace is supplied with a
radio frequency remote control.
This remote control has a range
of approximately 15 m. It does
not have to be pointed at the
replace and can pass through
most obstacles (including walls).
The remote is supplied with one
of hundreds of independent
frequencies to prevent
interference with other units.
!NOTE: Before attempting any
operation with the remote,
pull the plastic insulator strip
out from between the remote
casing and battery cover
(Figure 9).
Remote Initialization
Should your remote have difculty
communicating with the remote
receiver, or should either the
Figure 9
On button
Battery
cover
Plastic
strip
Off button

15
remote or receiver board be
replaced, you may need to
initialize the remote.
From a powered off state:
①Ensure power is supplied to
the replace through the main
service panel.
② Locate manual controls and
activate Main On/Off Switch
(Figure 8-A).
③ Press and hold the “ I ” button
(Figure 8-B) until all indicator
lights ash.
④ Press the ON button on the
remote control. The indicator
lights will ash rapidly then turn
off.
Remote Control Usage
The remote control operates the
replace levels sequentially (from
off): ames only; to ames and
low heat; to ames and high heat.
The level is increased every time
the ON button is pressed on the
remote control transmitter and the
replace can be turned off at any
point by pressing the OFF button.
Battery Replacement (Figure 9)
To replace the battery:
① Slide battery cover open on
the hand held transmitter.
② Install one (1) 12 Volt (A23)
battery in the battery holder.
③ Close the battery cover.
Operation
Maintenance
WARNING: Disconnect
power before attempting any
maintenance or cleaning to
reduce the risk of re, electric
shock or damage to persons.
Light Bulb Replacement
Turn unit off, allow at least ve
(5) minutes for light bulbs to cool
before touching bulbs to avoid
accidental burning of skin.
Light bulbs need to be replaced
when you notice a dark section
of the ame or when the clarity

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Maintenance
Figure 11
Light
Block
and detail of the log exterior
disappears. There are two (2)
bulbs, which generate the ames
and embers.
Tool Requirements
Philips screw driver
Helpful Hints
It is a good idea to replace all light
bulbs at once if they are close to
the end of their rated life. Group
replacement will reduce the
number of times you will need to
open the unit to replace light bulbs.
Light Bulb Requirements
Quantity of two (2) 60 Watt
chandelier or candelabra bulbs
with E-14 (small) socket base,
240 Volt.
Do not exceed 60 Watt per bulb
Bulb Replacement Instructions:
① Disconnect power supply to
the replace either by unplugging
the replace or switch off at the
breaker panel.
② Remove glass assembly.
Remove the screws securing the
glass assembly on the chassis
(Figure 3).
Figure 10
Lift to
remove
Glass
assembly
③ Hold on to the glass assembly
with both hands then lift the whole
assembly straight up to remove
(Figure 10).
④ Remove the two (2) screws
securing the light block as shown
in Figure 11, then remove the light

17
block.
⑤ Reach in and turn the burnt
bulb(s) counterclockwise to
remove.
⑥ Replace with new bulbs.
⑦ Reassemble light block and
glass assembly in reverse order.
Glass Cleaning
The front glass is cleaned in
the factory during the assembly
operation. During shipment,
installation, handling, etc., the
front glass may collect dust
particles, these can be removed
by dusting lightly with a clean dry
cloth.
To remove ngerprints or other
marks, the glass can be cleaned
Maintenance
with a damp cloth. The glass
should be completely dried with
a lint free cloth to prevent water
spots. To prevent scratching,
do not use abrasive cleaners or
spray liquids on the glass surface.
Fireplace Surface
Cleaning
To remove ngerprints or other
marks, the exterior nish can be
cleaned with a damp cloth with
a mild detergent. The surface
should be completely dried with
a lint free cloth to prevent water
spots.
To prevent scratching, do not use
abrasive cleaners or spray liquids
on any surface.
Replacement Parts
Front Glass . . . . . . . .5901170100RP
Flicker Motor . . . . . . .2000210100RP
Flicker Rod . . . . . . . . 5901110100RP
Lampholder . . . . . . . .4200090200RP
Mirror . . . . . . . . . . . . .5901180100RP
Thermostat . . . . . . . .2300150100RP
On/Off Switch . . . . . .2800070700RP
Control Knob . . . . . . .8801080100RP
Remote Reciever. . . .3000380200RP
Terminal Block ......4000070100RP
Blower Assembly . . . .6904280100RP
Cord set. . . . . . . . . . .4100040300RP
Wire Harness. . . . . . .2500400400RP
Dimmer Control . . . .3000250100RP
Remote Transmitter . . 3000370100RP

18 www.dimplex.com
Warranty
Dimplex Electric Fireplaces are tested and inspected prior to shipment and are
guaranteed from defect to the purchaser of each new product. Any part which proves
to be defective in material or workmanship under normal use within one year will be
repaired or replaced without charge.* The Company will not be responsible for any
expense incurred for installation, removal for service, or transportation costs. Any such
defect should be brought to the attention of the Dealer where the product was purchased
and is authorized to repair or replace within the terms of this warranty.
The Company’s only obligation under this warranty will be at its sole option to repair or
replace any part proving defective or to refund the purchase price thereof.
The owner/user assumes all other risks, if any, including the risk of any direct,
indirect or consequential loss or damage arising out of the use of or inability to
use the product.
The warranty will not apply if, in the sole judgment of the Company, damage or
failure has resulted from accident, alteration, misuse, abuse, incorrect installation,
or operation on an incorrect power source.
The foregoing is in lieu of all other warranties expressed, implied, or statutory, and
the Company neither assumes, nor authorizes any person to assume for it any other
obligation, or liability in connection with said product.
*Light bulbs are not covered in the warranty.
Service
Contact your local dealer for service or warranty information.
Recycling
For electrical products sold in the European Community.
At the end of the electrical product’s useful life it should not be
disposed of with household waste. Please recycle where
facilities exist. Check with your Local Authority or retailer for
recycling advice in your country.
The product complies with the European Safety Standard EN60335-2-30
and the European Standard for Electromagnetic Compatibility (EMC)
EN55014, EN61000 and EN50366 which cover the essential requirements
of EEC Directives 2006/95 and 2004/108.

19
1. Warranty Card 2. Guarentee
Period (in Years)
3. Model(s) 4. Date of Purchase
5. Stamp & Signature of retailer
6. Fault/Defect
7. Contact Number & Address
UK / AU / NZ
1. Warranty Card 2. Guarantee Period
(in Years)
3. Model(s) 4. Date of Purchase 5. Stamp & Signature of retailer 6. Fault/Defect 7. Contact Number & Address
1. Garantiekarte 2. Garantiezeitraum
(in Jahre)
3. Modell(e) 4. Kaufdatum 5. Stempel & Unterschrift des Einzelhändlers 6. Fehler/Defekt 7. Kontakt-Tel.-Nr. & - Anschrift
1. Bon de garantie 2. Période de garantie
(en années)
3. Modèle(s) 4. Date d’achat 5. Cachet et signature du vendeur 6. Anomalie/Défaut 7. Nom et adresse du contact
1. Scheda di garanzia 2. Periodo di garanzia
(in anni)
3. Modello(i) 4. Data di acquisto 5. Timbro e rma del rivenditore 6. Guasto/difetto 7. Indirizzo e numero di contatto
1. Tarjeta de garantía 2. Período de garantía
(en años)
3. Modelo(s) 4. Fecha de adquisición 5. Sello y rma del distribuidor 6. Avería/Defecto 7. Número y dirección de contacto
DE FR IT ES

20 www.dimplex.com
DEUK NZ
FR
Glen Dimplex Deutschland Gmbh Kundenservice Service-Hotline: 01805 / 398 346 (0,14 €/Min. aus dem deutschen Festnetz; Mobilfunkpreise können abweichen) Service-Fax: 01805 / 355 467 E-Mail: [email protected]
Glen Dimplex UK Limited Millbrook House Grange Drive Hedge End Southampton Hampshire. SO30 2DF 0845 600 5111 Fax. [phone] customer[email protected]
Glen Dimplex Australasia 38 Harris Road
East Tamaki Auckland New Zealand [phone] Fax. [phone] [email protected]
Glen Dimplex France ZI Petite Montagne Sud 12 rue des Cévennes 91017 EVRY - LISSES www.glendimplex-france.fr
AU
Glen Dimplex Australia PTY Ltd Unit 2, 205 Abbotts Road Dandenong Melbourne Victoria 3175 Australia [phone] Fax. [phone] [email protected]
AT
Firma Schurz Merangasse 17 A-8010 Graz [phone] Fax. [phone] of[email protected]
CH
Vamel AG Im Emmet 8 CH-5524 Niederwil [phone] Fax. [phone] [email protected]
LT
UAB “Senuku prekybos centras” Pramones pr. 6, LT-51500, Kaunas Tel. : (8~800) 111 19 Tel. : (8~37) 21 21 46