Dimplex DWF120330B User manual

Owner’s Manual
Model
DWF120330B
7213550100R04
IMPORTANT SAFETY INFORMATION: Always read this manual rst
before attempting to install or use this replace. For your safety, always
comply with all warnings and safety instructions contained in this manual
to prevent personal injury or property damage.
To view the full line of Dimplex products, please visit
www.dimplex.com

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Table of Contents
Always use a qualied technician
or service agency to repair
this replace.
!NOTE: Procedures and
techniques that are considered
important enough to
emphasize.
CAUTION: Procedures and
techniques which, if not
carefully followed, will result in
damage to the equipment.
WARNING: Procedures
and techniques which, if not
carefully followed, will expose
the user to the risk of re,
serious injury, or death.
Welcome & Congratulations .................3
IMPORTANT INSTRUCTIONS ............... 4
Quick Reference Guide .....................6
Fireplace Installation ......................7
Operation ...............................11
Maintenance ............................14
Warranty ...............................15
Replacement Parts .......................17

3
Welcome & Congratulations
Thank you and congratulations for choosing to purchase an electric
replace from Dimplex, the world leader in electric replaces.
Please carefully read and save these instructions.
CAUTION: Read all instructions and warnings carefully before
starting installation. Failure to follow these instructions may result in
a possible electric shock, re hazard and will void the warranty.
Please record your model and serial numbers below for future
reference: model and serial numbers can be found on the Model and
Serial Number Label of your replace.
NO NEED TO RETURN TO THE STORE
Questions with operation or assembly? Require Parts Information?
Product Under Manufacturer’s Warranty?
Contact us at: www.dimplex.com/customer_support
For Troubleshooting and Technical Support
OR Toll-Free 1-888-DIMPLEX (1-888-346-7539)
Monday to Friday 8:00 a.m. to 4:30 p.m. EST
Please have your model number and product serial
number ready. (See above)
Serial Number Label
Model Number

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When using electrical appliances,
basic precautions should always
be followed to reduce the risk of
fire, electric shock, and injury to
persons, including the following:
① Read all instructions before us-
ing the electric replace.
② This replace is hot when in
use. To avoid burns, do not let
bare skin touch hot surfaces.
The trim around the heater outlet
becomes hot during heater opera-
tion.
③ Extreme caution is neces-
sary when any heater is used by
or near children or invalids and
whenever the unit is left operating
and unattended.
④ Always unplug the fireplace
when not in use.
⑤ Young children should be
supervised to ensure that they do
not play with the appliance.
⑥ The appliance is not intended
for use by young children or
inrmed persons without supervi-
sion.
⑦ If the supply cord is damaged,
it must be replaced by the manu-
facturer, or its service agent, or a
qualied person in order to avoid
a hazard.
⑧ Do not operate any unit with
a damaged cord or plug, or if the
heater has malfunctioned, or if
IMPORTANT INSTRUCTIONS
the electric replace has been
dropped or damaged in any man-
ner, contact Dimplex Technical
Service at
1-888-346-7539.
⑨Do not use outdoors.
⑩ This fireplace is not intended
for use in bathrooms, laundry ar-
eas and similar indoor locations.
Never locate heater where it may
fall into a bathtub or other water
container.
⑪ High temperature, keep electri-
cal cords, drapery, and other
furnishings at least 3 feet (0.9m)
from the front of the heater and
away from the side and rear.
⑫ Do not run the cord under
carpeting. Do not cover cord with
throw rugs, runners, or the like.
Arrange cord away from traf-
c area and where it will not be
tripped over.
⑬ Do not locate the unit directly
below a xed electrical conve-
nience outlet.
⑭ To disconnect the replace,
turn the controls off, then remove
the plug from the outlet.
⑮ Do not insert or allow foreign
objects to enter any ventilation
or exhaust opening as this may
cause an electric shock or re, or
damage to the heater.
⑯ Do not block air intake or

5
SAVE THESE INSTRUCTIONS
exhaust in any manner. Do not
use on soft surfaces, like a bed,
where openings may become
blocked.
⑰ All electrical heaters have
hot and arcing or sparking parts
inside. Do not use in areas where
gasoline, paint, or ammable liq-
uids are used or stored or where
the unit will be exposed to am-
mable vapors.
⑱ Do not modify the electric
replace. Use it only as described
in this manual. Any other use not
recommended by the manufactur-
er may cause re, electric shock
or injury to persons.
⑲ Avoid the use of an extension
cord. Extension cords may over-
heat and cause a risk of re. This
heater is not intended for use with
an extension cord. Plug the cord
directly into an appropriate wall
receptacle.
⑳ Do not burn wood or other ma-
terials in the electric replace.
21
Do not strike the replace
glass.
22
Always use a certied electri-
cian should new circuits or outlets
be required.
23
Always use properly grounded,
fused and polarized outlets.
24
Disconnect all power supply
before performing any cleaning,
maintenance or relocation of the
unit.
25
When transporting or stor-
ing the unit and cord, keep in a
dry place, free from excessive
vibration and store so as to avoid
damage.
WARNING: Remote control
contains a small battery. Keep
away from children. If swallowed,
seek medical attention immedi-
ately.
WARNING: Do not install bat-
tery backwards, charge, put in re
or mix with used or other battery
types - may explode or leak caus-
ing injury.
!NOTE: Changes or modica-
tions not expressly approved by
the party responsible for compli-
ance could void user's authority to
operate the equipment.
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
NO USER-SERVICABLE PARTS INSIDE
IMPORTANT INSTRUCTIONS

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Quick Reference Guide
Figure 1
1. Before using the fireplace
verify the circuit breakers for
the unit on?
2. If you have any technical
questions or concerns
regarding the operation of
your electric fireplace, or
require service, contact
customer service.
3. The heater may emit a slight,
harmless odor when first
used. This odor is a normal
condition caused by the initial
heating of internal heater
parts.
4. For dimensions of your
replace, refer to Figure 1.
459mm
[18.0"]
144mm
[5.7"]
1092mm
[43"]
500mm
[19.7"]
50mm
[5.9"]
914mm (36")

7
Site Selection
!NOTE: A 15 Amp, 120
Volt circuit is required. A
dedicated circuit is preferred
but not essential in all cases.
A dedicated circuit will be
required if, after installation,
the circuit breaker trips or the
fuse blows on a regular basis
when the heater is operating.
Additional appliances on the
same circuit may exceed the
current rating of the circuit
breaker.
WARNING: Ensure the power
cord is not installed so that
it is pinched or against a
sharp edge and ensure that
the power cord is stored or
secured to avoid tripping or
snagging to reduce the risk of
re, electric shock or injury to
persons.
Construction and electrical
outlet wiring must comply
with local building codes and
other applicable regulations to
reduce the risk of re, electric
shock and injury to persons.
Do not attempt to wire your
own new outlets or circuits. To
reduce the risk of re, electric
shock or injury to persons,
Fireplace Installation
always use a licensed
electrician.
WARNING: The supplied
mounting bracket is designed
for use with Dimplex wall
mounted replaces only.
Improper use, or use for
purposes other than intended,
may cause damage or injury.
Installation
WARNING: Failure to install
the replace as instructed
below may result in damage
to the equipment and or may
expose the user to the risk of
re, serious injury, illness or
death.
WARNING: The replace
requires the wall mounting
bracket screws to be installed
into a minimum of two wall
studs (Figure 2).
Tools Required
• #2 Phillips screwdriver
• Pencil
• Slot screwdriver
• Bubble level (supplied)
• Drill, and drill bits as required
Approximate time: 30 minutes
for installation
1. Select an appropriate location
to mount the unit on a wall,
above an electrical outlet.

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Fireplace Installation
Access to the electrical outlet
must be maintained. Ensure
the installation meets the
national and state/provincial
electrical codes.
!NOTE: It is recommended
that the bottom of the unit
not be mounted higher than
1020mm (40") from the
Fireplace Installation ground
to maintain an optimized
viewing angle of the ame.
CAUTION: Ensure that the
top of the unit is at least
610mm (24") from the ceiling
or any object (i.e. Electrical
receptacles) that may obstruct
or be susceptible the ow or
temperature of air out of the
unit.
CAUTION: High temperature,
keep electrical cords, drapery,
and other furnishings at least
3 feet (0.9m) from the front of
the heater and away from the
side and rear.
2. The wall-mounting bracket
must be mounted to at
least two (2) wall studs.
Studs should be accessed
through two (2) wall-bracket
holes in one of the following
combinations: A&F, B&D, or
C&E (Figure 2).
!NOTE: Wall anchors must
be installed in the appropriate
wall locations to fasten the wall
bracket through the remaining
holes (Figure 3). For example, if
you plan to secure the bracket to
studs through holes A&D, install
anchors centered on holes B and
C.
3. Hold the wall-mounting
bracket on the wall and mark
Figure 2
Figure 3
610 mm (24")
MINIMUM
1020 mm (40")
RECOMMENDED

9
9. Insert the wall anchor screws
through the wall bracket and
thread into the wall anchors.
Tighten the screw (Figure 4).
10. Install the remaining screws
through the bracket and into
the wall studs as required.
!NOTE: At least two of
the mounting screws must be
installed into a wall stud.
11. Mount the unit on the wall,
so that the tabs on the wall
bracket have been inserted
into the slots on the back of
the rebox, as shown. (Figure
5)
12. Carefully pour and evenly
distribute the supplied glass
rock media in the Media tray
of the rebox (Figure 6).
13. Hang the front glass as-
sembly on the mounts of the
the location of ONE (1) of the
mounting holes.
4. Place the bubble level onto
the top of the wall-mounting
bracket.
5. Adjust the wall-mounting
bracket so the bubble on the
level is centered between the
two black lines.
6. Mark three (3) other mounting
screw locations, on the wall,
ensuring that the wall bracket
stays level.
7. Install the supplied wall
anchors on the drywall
marked locations by placing
a #2 Phillips screwdriver into
the recess of the anchor.
8. Press the anchor into the wall
in the desired marked position
while turning the anchor
clockwise until it is ush with
the wall.
Fireplace Installation
Figure 5
Wall anchor
Screw
Wall
bracket
Figure 4

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Fireplace Installation
Media Tray
Front Glass
Assembly
Figure 7
Figure 6
rebox and secure the glass
onto the unit by installing the
retaining screws (Figure 7)
14. Excess electrical cord can be
inserted back into the bottom
of the unit, into the cord
storage area.
Glass Retaining
Screw