Dimplex DCF44GS User manual

Owner’s Manual
Model
DCF44GS
To view the full line of Dimplex products, please visit
www.dimplex.com
7210050100R02
IMPORTANT SAFETY INFORMATION: Always read this manual rst
before attempting to install or use this replace. For your safety, always
comply with all warnings and safety instructions contained in this manual
to prevent personal injury or property damage.

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Table of Contents
Always use a qualied technician
or service agency to repair
this replace.
!NOTE: Procedures and
techniques that are
considered important
enough to emphasize.
CAUTION: Procedures and
techniques which, if not
carefully followed, will result
in damage to the equipment.
WARNING: Procedures
and techniques which, if not
carefully followed, will expose
the user to the risk of re,
serious injury, or death.
Welcome & Congratulations . . . . . . . . . . . . . . . . . . . 3
IMPORTANT INSTRUCTIONS ..................4
Quick Reference Guide . . . . . . . . . . . . . . . . . . . . . . . 7
Site Selection and Preparation . . . . . . . . . . . . . . . . . 7
Operation...................................8
Maintenance...............................13
Warranty .................................15
ReplacementParts..........................17

3
Welcome & Congratulations
Thank you and congratulations for choosing to purchase an electric
replace from Dimplex, the world leader in electric replaces.
Please carefully read and save these instructions.
CAUTION: Read all instructions and warnings carefully before
starting installation. Failure to follow these instructions may result in a
possible electric shock, re hazard and will void the warranty.
Please record your model and serial numbers below for future
reference: model and serial numbers can be found on the Model and
Serial Number Label of your replace. Model Number
Serial Number
NO NEED TO RETURN TO THE STORE
Questions with operation or assembly? Require Parts Information?
Product Under Manufacturer’s Warranty?
Contact us at: www.dimplex.com/customer_support
For Troubleshooting and Technical Support
OR Toll-Free 1-888-DIMPLEX (1-888-346-7539)
Monday to Friday 8:00 a.m. to 4:30 p.m. EST
Please have your model number and product serial
number ready. (See above)

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When using electrical appliances,
basic precautions should always
be followed to reduce the risk of
fire, electric shock, and injury to
persons, including the following:
①Read all instructions before
using the electric replace.
②The heater is hot when in use.
To avoid burns, do not let bare
skin touch hot surfaces. The trim
around the heater outlet becomes
hot during heater operation. Keep
combustible materials, such
as furniture, pillows, bedding,
papers, clothes, and curtains at
least 3 feet (0.9 m) from the front
of the unit.
③Extreme caution is necessary
when any heater is used by or
near children or invalids and
whenever the unit is left operating
and unattended.
④Always unplug the electric
replace when not in use.
⑤Do not operate any unit with
a damaged cord or plug, or if
the heater has malfunctioned,
or if the electric replace has
been dropped or damaged in
any manner. Return heater
to authorized service facility
IMPORTANT INSTRUCTIONS
for examination, electrical or
mechanical adjustment, or repair.
⑥Do not use outdoors.
⑦ The electric replace is not
intended for use in bathrooms,
laundry areas and similar indoor
locations. Never locate heater
where it may fall into a bathtub or
other water container.
⑧Do not run the cord under
carpeting. Do not cover cord with
throw rugs, runners, or the like.
Arrange cord away from trafc
area and where it will not be
tripped over.
⑨To disconnect the unit, turn
the controls off, then remove the
plug from the outlet.
⑩Do not insert or allow foreign
objects to enter any ventilation
or exhaust opening as this may
cause an electric shock or re, or
damage to the heater.
⑪ To prevent a possible re, do
not block air intake or exhaust
in any manner. Do not use on
soft surfaces, like a bed, where
openings may become blocked.
⑫All electrical heaters have

5
SAVE THESE INSTRUCTIONS
IMPORTANT INSTRUCTIONS
hot and arcing or sparking parts
inside. Do not use in areas where
gasoline, paint, or ammable
liquids are used or stored or
where the unit will be exposed to
ammable vapors.
⑬Do not modify the electric
replace. Use it only as described
in this manual. Any other use
not recommended by the
manufacturer may cause re,
electric shock or injury to persons.
⑭Avoid the use of an extension
cord or power bar. Extension
cords and power bars may
overheat and cause a risk of re.
If you must use an extension cord
or power bar, it must be No. 14
AWG minimum size and rated for
no less than 1875 Watts.
⑮ Do not burn wood or other
materials in the electric replace.
⑯ Do not strike the replace
glass.
⑰ Always use a certied
electrician should new circuits or
outlets be required.
⑱Always use properly
grounded, fused and polarized
outlets.
⑲Disconnect all power supply
before performing any cleaning,
maintenance or relocation of the
unit.
⑳When transporting or storing
the unit and cord, keep in a
dry place, free from excessive
vibration and store so as to avoid
damage.
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
NO USER-SERVICEABLE PARTS INSIDE

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IMPORTANT INSTRUCTIONS
CAUTION: This equipment has been
tested and found to comply with the limits
for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits
are designed to provide reasonable
protection against harmful interference in
a residential installation. This equipment
generates uses and can radiate radio
frequency energy and, if not installed and
used in accordance with the instructions,
may cause harmful interference to radio
communications. However, there is no
guarantee that interference will not occur
in a particular installation. If this equipment
does cause harmful interference to radio
or television reception, which can be
determined by turning the equipment off
and on, the user is encouraged to try to
correct the interference by one of the
following measures:
Reorient or relocate the receiving•
antenna.
Increase the separation between the•
equipment and receiver.
Connect the equipment into an outlet•
on a circuit different from that to
which the receiver is connected.
Consult the dealer or an experienced•
radio/TV technician for help.
This device complies with Part 15 of the
FCC Rules. Operation is subject to the
following two conditions: (1) This device
may not cause harmful interference,
and (2) this device must accept any
interference received, including
interference that may cause undesired
operation.
FCC CAUTION: Any changes or
modications not expressly approved by
the party responsible for compliance could
void the user's authority to operate this
equipment.
This device complies with Industry
Canada licence-exempt RSS standard(s).
Operation is subject to the following
two conditions: (1) this device may not
cause interference, and (2) this device
must accept any interference, including
interference that may cause undesired
operation of the device.
Under Industry Canada regulations, this
radio transmitter may only operate using
an antenna of a type and maximum (or
lesser) gain approved for the transmitter
by Industry Canada. To reduce potential
radio interference to other users, the
antenna type and its gain should be so
chosen that the equivalent isotropically
radiated power (e.i.r.p.) is not more
than that necessary for successful
communication.
WARNING: Remote control
contains small batteries. Keep away
from children. If swallowed, seek
medical attention immediately.
WARNING: Do not install battery
backwards, charge, put in re or mix
with used or other battery types - may
explode or leak causing injury.
!NOTE: Changes or modications
not expressly approved by the party
responsible for compliance could
void user's authority to operate the
equipment.

7
Quick Reference Guide
Prior to the rst use of the 1.
replace verify the following:
Are the circuit breakers for•
the unit on?
Are the light bulbs in your•
replace loose? (to check,
follow the instructions for
replacing the light bulbs
under the Maintenance
section of this manual)
The heater on your replace 2.
may emit a slight, harmless
odor when rst used. This
odor is a normal condition
caused by the initial heating
of internal heater parts and
will not occur again.
The information regarding the3.
model of your replace can
be found on the rating plate
located on the front of the
unit.
Site Selection and Preparation
!NOTE 1: A 15 Amp, 120
Volt circuit is required. A
dedicated circuit is preferred
but not essential in all cases. A
dedicated circuit will be required
if, after installation, the circuit
breaker trips or fuse blows on a
regular basis when the heater is
operating. Additional appliances
on the same circuit may exceed
the current rating of the circuit
breaker.
WARNING: Ensure the power
cord is not installed so that it is
pinched or against a sharp edge
and ensure that the power cord is
stored or secured to avoid tripping
or snagging to reduce the risk
of re, electric shock or injury to
persons.
Construction and electrical•
outlet wiring must comply
with local building codes and
other applicable regulations to
reduce the risk of re, electric
shock and injury to persons.
Do not attempt to wire your•
own new outlets or circuits. To
reduce the risk of re, electric
shock or injury to persons,
always use a licensed
electrician.
This section provides•
instructions for selecting a
location and preparing the
site to install the replace
into your Dimplex mantel
surround.
Select a suitable location that1.
is not susceptible to moisture
and is away from drapes,
furniture and high trafc.

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For ease of electrical hook2.
up you may wish to locate
the replace near an existing
outlet (refer to NOTE 1).
Store the replace in a safe 3.
dry and dust free location.
Operation
Electric Fireplace Manual
Control
The manual controls for the
replace are located in the upper
right hand corner (Figure 1).
A. On/Off Switch
Supplies power to the 3 position
manual control switch.
B. 3 Position Switch
Remote (left position): The
unit is operated with the remote
control.
Flame (center position): The
ame effect is turned ON.
Flame & Heat (right position):
The ame effect and heater are
turned ON simultaneously. When
the manual control is in the Flame
& Heat position the heater does
not run on the remote operated
thermostat.
!NOTE: When the 3-position
switch is in the Flame and
Flame & Heat positions, the
replace unit will not operate
with the remote control.
C. Initialization Button
Used to synchronize the remote
control.
Resetting The
Figure 1 ABC
Site Selection and Preparation
!NOTE: The dimensions of
the replace are 44 inches
(1118 mm) wide x 34 inches
(883 mm) high x 11 5/8 inches
(295 mm) deep. The replace
does not require any additional
venting.

9
Temperature Cutoff
Switch
Should the heater overheat, an
automatic switch will turn the
heater off and it will not come
back on without being reset.
The temperature cutoff switch
can be reset by unplugging the
unit, waiting ve (5) minutes and
plugging the unit back in.
CAUTION: If you need to
continuously reset the heater,
unplug the unit and call Dimplex
North America Limited at 1-888-
346-7539. Please have your
model and serial number ready
when calling.
Remote Control
The remote control has a range
of approximately 50 feet (15.25
m), it does not have to be pointed
at the replace and can pass
through most obstacles (including
walls). It is supplied with 243
independent frequencies to
prevent interference with other
units.
Battery Installation
Depress tab on the battery1.
cover on the back of the
remote control and remove
battery cover (Figure 2).
Install two (2) AAA batteries2.
into the remote control
(included).
Ensure child lock is in the3.
“unlocked” position.
Replace the battery cover.4.
!NOTE: When the “BAT”
symbol is present on the remote
control it is recommended to
replace the batteries promptly,
to maintain full functionality of
the remote/replace. The remote
control has a battery backup time
of only several hours.
Battery must be recycled
or disposed of properly.
Check with your Local
Authority or Retailer for recycling
advice in your area.
Operation
Figure 2
Batteries
Child Lock

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Operation
Remote Control Initializing/
Reprogramming
Plug cord into 120 Volt wall1.
outlet.
Ensure the On/Off switch2.
located in the switch box on
the replace in the upper right
hand corner is in the
ON
position.
Set the 3 position manual3.
control to the Remote
position (right position).
Press and hold the4.
initialization button on the
unit.
While holding the initialization5.
button, press the Flame/Heat
ON/OFF button on the
remote control.
Release the initialization6.
button on the unit.
Press the Flame/Heat On/Off7.
button to turn the Flame/
Heat function ON.
Frequency Interference
If the replace does not respond
properly to the remote control,
the remote operating frequency
may have to be reset. The
remote control can send another
frequency code to the circuit
board to eliminate interference.
Simultaneously press the1.
“Temperature Down” button
and the “Flame Speed
Down” button on the remote
control.
“2. COD” will appear in place of
the sleep timer digits.
Release the “3. Temperature
Down” button and the “Flame
Speed Down” button.
Press the initialization button4.
on the unit.
Press the5. button on the
remote.
Your remote will now
have a different frequency
communicating with the replace.
Remote Control Functions
(All letter references are to Figure 3)
B. Set Temperature
Press F button to turn replace
on.
Press Hto raise thermostat.
Press Gto lower thermostat.
Press both Hand Gto change °F
to °C.
C. Dimmer
Press the Fbutton to turn the
Flame/Heat ON.
Repeatedly press the Jor Ibutton

11
Operation
Figure 3 - Remote Control Functions
11
10
12
9
2
5
1
4
73
1413
8
6
A. Room Temperature
B. Set Temperature
C. Dimmer
D. Flame Speed Control
E. Sleep Timer
F. Flame & Heat On/Off
G. Temperature Down
H. Temperature Up
I. Dimmer Down
J. Dimmer Up
K. Flame Speed Down
L. Flame Speed Up
M. Sleep Timer Down
N. Sleep Timer Up
to decrease or increase the
brightness of the upper lights.
D. Flame Speed
Press the Fbutton to turn the
Flame/Heat ON.
Press the Lbutton to increase the
speed of the ame.
Press the Kto decrease the
speed of the ame.
E. Sleep Timer
The Sleep Timer automatically
shuts off the replace after a
preset time (from 30 minutes to 8
hours).
Press the Fbutton to turn the
replace ON.
To set the sleep timer press the N
button.
Set the timer from 30 minutes
through 8 hours. The replace
will automatically turn off when
the sleep timer reaches zero (0)
minutes.
The sleep timer can be cancelled
at any time by pressing the M
button repeatedly until the sleep
timer displays nothing.
WARNING: Disconnect
power before attempting any
maintenance or cleaning to

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Operation
Figure 4
Unlocked Locked
Child Lock Tab
reduce the risk of re, electric
shock or damage to persons.
F. Flame & Heat On/Off
Button
Press the Fbutton to turn the
Flame/Heat function ON. When
Bis higher then Athe heat will
come on. To turn the heat off,
lower the Bso that it’s setting
is lower then the A. The default
temperature setting is 72°F
(22°C).
!NOTE: When using the
remote control the heater runs
on a thermostat. Press the H
or Gbuttons to adjust the set
temperature. Once the desired
set temperature is reached the
heater will turn off. The heater will
cycle on and off to maintain the
desired set temperature.
Child Lock (Figure 4)
Depress tab on the battery1.
cover on the back of the
remote control and remove
the battery cover (Figure 2).
Move2. Child Lock tab to
the right to lock the remote
control.
Move3. Child Lock tab back to
the left to unlock the remote
control.
Replace the battery cover.4.
!NOTE: To temporarily unlock
the remote control press (in order)
Gthen Hthen I.
When the remote control’s
backlight is illuminated the Child
Lock is bypassed. When the
backlight is off the Child Lock is
re-activated.

13
Maintenance
Light Bulb Replacement
CAUTION: Allow at least ve
(5) minutes for light bulbs to cool
before touching bulbs to avoid
accidental burning of skin.
!NOTE: Light bulbs need to be
replaced when you notice a dark
section of the ame or when the
clarity and detail of the log ember
bed exterior disappears. There
are three (3) bulbs under the log
set, which generate the ames
and embers, and two (2) bulbs
above the log that illuminate the
log exterior.
Lower Light Bulb Requirements
Quantity of three (3) clear
chandelier or candelabra bulbs
with an E-12 (small) socket base,
60 Watt rating. Example: GE
60BC or Philips 60 CTC.
Do not exceed 60 Watts per
bulb
Helpful Hints: It is a good idea to
replace all light bulbs at one time
if they are close to the end of their
rated life. Group replacement will
reduce the number of times you
need to open the unit to replace
light bulbs. Care must be taken
when removing the logset as the
logset contains LED’s and wires.
To access the lower light bulb
area (Figure 5):
Remove front glass assembly.1.
Pull the front edge of the2.
plastic ember bed or plastic
grate up and forward until the
rear tab releases from the
ledge located at the bottom of
the partially reective glass.
Figure 5
Upper Bulbs
Log Set
Lower Bulbs
LED
Wire Harness
Front
Glass
!IMPORTANT: Only handle the
logset by the emberbed.
!NOTE: Logset ts tightly
into rebox, some force may be
necessary to remove.
Set logset in front of replace.3.
Disconnect the logset LED4.
wire harness from unit.
Unscrew bulbs counter5.
clockwise.
Insert new bulbs.6.
Reconnect the logset LED7.

14 www.dimplex.com
Maintenance
wire harness.
Replace the logset by8.
inserting the front edge of
the replace and push down
on the rear edge of the
emberbed until it snaps into
place (Figure 6).
!NOTE: Ensure the logset is
installed tightly under the back
ledge to prevent light leakage.
Replace glass assembly.9.
Upper Light Bulb Requirements
Quantity of two (2) clear
chandelier or candelabra bulbs
with an E-12 (small) socket base,
15 Watt rating.
Do not exceed 15 Watts per
bulb
To access the upper light bulb
area (Figure 5):
Remove front glass assembly.1.
Remove upper light cover.2.
Upper bulbs located in the3.
upper left and upper right
corners of replace (Figure
5).
Unscrew bulbs counter4.
clockwise.
Insert new bulbs.5.
Re-install upper light bracket.6.
Replace glass assembly.7.
Glass Cleaning
The glass is cleaned in the factory
during the assembly operation.
During shipment, installation,
handling, etc., the glass may
collect dust particles; these can
be removed by dusting lightly with
a clean dry cloth.
To remove ngerprints or other
marks, the glass can be cleaned
with a damp cloth. To prevent
scratching, do not use abrasive
cleaners or spray liquids on the
glass surface.
Fireplace Surface
Cleaning
Use a cloth dampened with
warm water only to clean painted
surfaces of the electric replace.
Do not use abrasive cleaners.
Back
Ledge Log
Ember bed
Rear
Tab
Front
Edge
Side Section
Figure 6

15
Products to which this limited warranty
applies
This limited warranty applies to your newly
purchased Dimplex electric compact
replace. This limited warranty applies
only to purchases made in any province
of Canada except for Yukon Territory,
Nunavut, or Northwest Territories or in
any of the 50 States of the USA (and the
District of Columbia) except for Hawaii and
Alaska. This limited warranty applies to
the original purchaser of the product only
and is not transferable.
Products excluded from this limited
warranty
Light bulbs are not covered by this limited
warranty and are the sole responsibility of
the owner/purchaser. Products purchased
in Yukon Territory, Nunavut, Northwest
Territories, Hawaii, or Alaska are not
covered by this limited warranty. Products
purchased in these States, provinces, or
territories are sold AS IS without warranty
or condition of any kind (including, without
limitation, any implied warranties or
conditions
of merchantability or tness for a particular
purpose) and the entire risk of as to the
quality and performance of the products is
with the purchaser, and in the event of a
defect the purchaser assumes the entire
cost of all necessary servicing or repair.
What this limited warranty covers and for
how long
Products covered by this limited warranty
have been tested and inspected prior to
shipment and, subject to the provisions
of this warranty, Dimplex warrants such
products to be free from defects in
material and workmanship for a period
of 12 months from the date of the rst
purchase of such product.
The limited 12 month warranty period
also applies to any implied warranties that
may exist under applicable law. Some
jurisdictions do not allow limitations on
how long an implied warranty lasts, so
the above limitation may not apply to the
purchaser.
What this limited warranty does not cover
This limited warranty does not apply to
products that have been repaired (except
by Dimplex or its authorized service
representatives) or otherwise altered. This
limited warranty does further not apply
to defects resulting from misuse, abuse,
accident, neglect, incorrect installation,
improper maintenance or handling, or
operation with an incorrect power source.
What you must do to get service under
this limited warranty
Defects must be brought to the attention of
Dimplex Technical Service by contacting
Dimplex at 1-888-346-7539, or 1367
Industrial Road, Cambridge Ontario,
Canada N1R 7G8. Please have proof of
purchase, catalogue/model and serial
numbers available when calling. Limited
warranty service requires a proof of
purchase of the product.
What Dimplex will do in the event of a
defect
In the event a product or part covered
by this limited warranty is proven to be
defective in material or workmanship
during the 12 month limited warranty
period you have the
following rights:
Dimplex will in its sole discretion•
either repair or replace such defective
product or part without charge. If
Warranty

16 www.dimplex.com
Dimplex is unable to repair or replace
such product or part, or if repair or
replacement is not commercially
practicable or cannot be timely made,
Dimplex may, in lieu of repair or
replacement, choose to refund the
purchase price for such product or
part.
• Limited warranty service will be
performed solely by dealers or service
agents of Dimplex authorized to
provide limited warranty services.
• The purchaser is responsible for
removal and transportation of such
product or part (and any repaired or
replacement product or part) to and
from the authorized dealer’s or service
agent’s place of business.
• This limited warranty does not entitle
the purchaser to on-site or in-home
services. On-site or in-home services
may be performed at the purchaser’s
specic request and expense at
Dimplex’s then-current rates for such
services.
• Dimplex will not be responsible for,
and the limited warranty services shall
not include, any expense incurred for
installation or removal of the product
or part (or any replacement product or
part) or any labour or transportation
costs. Such costs shall be the
purchaser’s responsibility.
What Dimplex and its dealers and service
agents are also not responsible for:
IN NO EVENT WILL DIMPLEX, OR ITS
DIRECTORS, OFFICERS, OR AGENTS,
BE LIABLE TO THE PURCHASER OR
ANY THIRD PARTY, WHETHER IN
CONTRACT, IN TORT, OR ON ANY
OTHER BASIS, FOR ANY INDIRECT,
Warranty
SPECIAL, PUNITIVE, EXEMPLARY,
CONSEQUENTIAL, OR INCIDENTAL
LOSS, COST, OR DAMAGE ARISING
OUT OF OR IN CONNECTION WITH
THE SALE, MAINTENANCE, USE, OR
INABILITY TO USE THE PRODUCT,
EVEN IF DIMPLEX OR ITS DIRECTORS,
OFICERS , OR AGENTS HAVE BEEN
ADVISED OF THE POSSIBILITY OF
SUCH LOSSES, COSTS OR DAMAGES,
OR IF SUCH LOSSES, COSTS, OR
DAMAGES ARE FORESEEABLE. IN
NO EVENT WILL DIMPLEX, OR ITS
OFFICERS, DIRECTORS, OR AGENTS
BE LIABLE FOR ANY DIRECT LOSSES,
COSTS, OR DAMAGES THAT EXCEED
THE PURCHASE PRICE OF THE
PRODUCT. SOME JURISDICTIONS
DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THE
ABOVE LIMITATION OR EXCLUSION
MAY NOT APPLY TO THE PURCHASER.
How State and Provincial law apply
This limited warranty gives you specic
legal rights, and you may also have other
rights which vary from jurisdiction to
jurisdiction. The provisions of the United
Nations Convention on Contracts for
the Sale of Goods shall not apply to this
limited warranty or the sale of products
covered by this limited warranty.

17
© 2012 Dimplex North America Limited
Dimplex North America Limited
1367 Industrial Road
Cambridge ON
Canada N1R 7G8
Flicker Motor . . . . . . . . . . . . . . . . . . . 3000240200KIT
Flicker Rod . . . . . . . . . . . . . . . . . . . . 5901250100RP
Heater Assembly . . . . . . . . . . . . . . . . 2000330200RP
On/Off Switch . . . . . . . . . . . . . . . . . . 2800070200RP
Remote Control Switchboard. . . . . . . 3000300300RP
Remote Control . . . . . . . . . . . . . . . . . 3001070100RP
Remote Control Receiver . . . . . . . . . 3000880100RP
Power Cord . . . . . . . . . . . . . . . . . . . . 4100040300RP
Log Set . . . . . . . . . . . . . . . . . . . . . . . 0439070100RP
Partially Reective Glass.......... 5900910100RP
Lower Light Assembly . . . . . . . . . . . . 2500400100RP
Upper Light Assembly . . . . . . . . . . . . 2500400200RP
Replacement Parts