Dimplex 500001099 Guide
Air Source Heat Pump Water Heater
Installation and User Instructions
RD01151-2
Important - This manual must be left with user after Installation!
500001099 EDL170-520RF
*
*Requires Dimplex Hub, sold separately
The Hot Water Association (HWA) Charter is a code of Practice which
requires that all members adhere to the following:
• supplytforpurposeproductsclearlyandhonestlydescribed
• supply products that meet, or exceed appropriate standards and
building and water regulations
• provide pre and post sales technical support
• provide clear and concise warranty details to customers
For further information on HWA Charter Membership, please refer to
HWA website www.hotwater.org.uk’
AllcylindersarecertiedbyKIWA,forfurtherinformationonthisregu-
lationbodypleaserefertotheKIWAwebsitewww.kiwa.co.uk’
These products are tested in accordance with EN12897:2016
3
Contents
Contents
1 Manual Warnings 4
2 Safety Information 4
2.1 User Safety 4
2.2 General Safety 4
3 Introduction 5
3.1 Dimplex Control 5
4 Scope of Delivery 5
5 Pre-Installation Advice 5
5.1 Handling 5
5.2 Storage 6
5.3 Unpacking 6
5.4 Pipework 6
5.5 Taps and Fittings 6
5.6 Risk Assessment 6
5.7 Siting Considerations 6
5.8Installation 7
5.8.1On-groundInstallation 7
5.9 Cold Water Supply 7
5.10 Building Regulation G3
Discharge Requirements 7
5.10.1 Discharge Pipe D2 7
5.10.2 Worked Example 8
5.10.3 Termination of Discharge Pipe 8
5.11 Product Disposal 8
6 Installation 9
6.1 Correctly Siting the Water Heater 9
6.2 ColdWaterInletwithInletGroup 9
6.2.1InstalltheInletGroup 9
6.2.2 Expansion Vessel 9
6.2.3 Balanced Cold Water Supply 10
6.2.4 Drain Valve 10
6.3 Hot Water Outlet 10
6.3.1 Thermostatic Mixing Valve 10
6.3.2PipeInsulation 10
6.4 Discharge Pipes from Safety 10
Devices 10
6.4.1 Discharge Pipe D1 10
6.4.2 Discharge Pipe D2 10
6.4.3 Tundish 10
6.5 ImmersionHeater 10
6.6 Air Connection 11
6.7 Ducting Design 11
6.7.1 Worked Example 11
6.8 DuctingInstallation 12
6.8.1 Direct Access 12
6.8.2OsetAccess 12
6.8.3 Distanced Access 13
6.9 Fixing 13
6.10 Condensates Draining 14
6.11 Electrical Connections 14
6.11.1 Accessing Electrical Connections 14
6.11.2 Electricity Provider Contact 14
7 Set-Up and Use 15
7.1 Commissioning 15
7.2 Using your Hot Water Heat Pump 16
7.3 Control Box 16
7.4 Setting the Language 16
7.5 Setting the Time 16
7.6 Setting the Water Temperature 17
7.7 Holiday Mode 17
7.8 BOOST Function
(for occasional use) 17
7.9 Electric Mode
(to operate with electrical backup) 17
7.10 Programming 18
7.11InstallerMenu 19
7.11.1 PV Mode 19
7.11.2 Adjusting the Operating Settings 19
7.11.3 Anti-bacteria 20
7.11.4 Fan Mode 20
7.11.5 Minimum Temperature 20
7.11.6 Shedding 20
7.11.7 Maximum Time 21
7.11.8 Locking the keyboard 21
7.11.9 Resetting Parameters 21
7.11.10 Reading Display 21
7.11.11 Counters 21
8 Maintenance 22
8.1 DHW Cylinder 22
8.2 Heat Pump 22
8.3 Air intake & Exhaust 23
8.4 Heat Pump Condensation 23
8.5 Electrical Connections 23
8.6 Troubleshooting 24
8.7 Spare Parts 25
8.8 Error Message Codes 26
9 Control App 28
9.1 Home Screen 28
9.2 Holiday Mode 28
9.3 Schedule Control 28
9.4 Hygiene Mode 28
10 Warranty 29
10.1 Warranty Limits 29
10.1.1 Exclusion from Warranty 29
11 Technical Data and Product Fiche 30
4
Before removing the cover from
the immersion heater isolate the
appliance using isolating switch!
Danger of electrical shock! Only
use suitable electrically insulat-
ed equipment when working in-
side immersion housing.
The appliance should be in-
stalled in a place where it is not
exposed to damp and is not at
risk of being splashed with wa-
ter.
It is important to check the pre-
charge pressure of the expansion
the cylinder. This has been fac-
tory set to 3 bar. The pre-charge
should be greater than or equal
to 3 bar.
the product for each heat source.
This should never activate under
normal operation.
The appliance should be in-
stalled in an area where it is not
exposed to humidity and without
risk of being splashed by water.
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!
!
!
Safety Information
Electrical Warnings
Indicates any hazard of an electrical nature.
Information
Indicates tips and advice for the smooth
operation of the system.
General Warnings
Indicates a general warning against actions
which could result in damage to the sys-
tem or personal injury to the installer and/
or user.
This appliance can be used by
children aged 8 years and above
and persons with reduced phys-
ical, sensory or mental capabil-
ities or lack of experience and
knowledge if they have been
given supervision or instruction
concerning use of appliance in
a safe way and understanding
the hazards involved - some
parts of this product can be-
come hot and cause burns.
Children shall not play with the
appliance. Cleaning and user
maintenance shall not be made
by children without supervi-
sion.
The maintenance of this ap-
pliance must be carried out by
It is recommended to maintain
the unit on an annual basis.
Isolate all electrical supplies
from the unit before commenc-
ing work. Danger of electrical
shock!
water before switching on the
immersion heater. Failure to do
so will damage the element and
void the warranty.
appliance.
Please retain manual for future reference.
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1 Manual Warnings
2 Safety Information
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If an electronic copy of this manual should be
required, please contact the manufacturer at the
address at the back of this manual.
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Before installation the appliance
must not be stored in an enclosed
space of less than 4mwithout
ventilation.
It is strictly prohibited to
release refrigerant gas into the
atmosphere.
The refrigerant must be collected
before work is carried out on the
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2.1 User Safety
2.2 General Safety
It is important that the tundish
is positioned away from any
electrical components.
Means for electrical disconnec-
tion must be incorporated in the
the wiring rules.
No isolating device may be
and the cold water inlet on the
cylinder, as by doing so impor-
tant safety devices could be iso-
lated!
The R290 refrigerant in the
heat pump circuit poses no
risk to the environment but is
5
Pre-Installation
The upper covers of the appliance are not made to
withstand force and should not be used for
handling purposes.
Non-permitted transport positions:
Permitted transport positions:
Transport and handling of the appliance
must be done in its original cardboard
packaging using the handles integrated
into the cardboard packaging for ease of
transportation.
Transport in a vehicle must be done with
the appliance in a vertical position.
5 Pre-Installation Advice
5.1 Handling
If tipped, the centre of gravity will shift
towards the top: handle with care.
Risk of tipping/falling
Do not drop
or lower suddenly
Please read the following section carefully before
commencing installation. If in any doubt, please call the
appropriate help desk. Disregarding the instructions given
in this manual in its entirety and any relevant regulations,
standards and codes of practice will void the guarantee of
this product.
Transporting the appliance in a
horizontal position may lead to
irreparable damage to the
components of the heat pump
!
All other transport positions are
PROHIBITED
!
Please note that handling, installation and use of this prod-
uct is subject to the Health and Safety at Work Act.
If the unit is not installed immediately, it should remain in
its protective packaging with all pipe protectors/end caps
applied to prevent damage and dirt deposit inside the wa-
ter heater and the coil.
3 Introduction
Thank you for choosing this product. The Edel Air Source
-
ty, immersion heaters for fast reheat times. They boast
50mm of low GWP insulation foam, together with 100%
recyclable stainless steel inner components and a hard
wearing outer shell manufactured from completely recy-
cled materials.
Dimplex cannot take responsibility for
ensuring safe operation of the appliance
outside of the scope of intended use.
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4 Scope of Delivery
This product is Dimplex Control capable * .
Control and monitor your heating and hot water with Dim-
plex Control. Group appliances into zones to easily control
and track their energy usage. Any time. Anywhere.
Search for Dimplex Control on your device’s app store.
*A Dimplex Hub is required for this product to connect to
Dimplex Control. For instruction on setting up Dimplex Hub,
please refer to the manual online or section 9 in this manu-
al. Manuals can be downloaded at www.Dimplex.co.uk.
3.1 Dimplex Control
Cylinder with 1.2Kw immersion
T+P valve
Tripod
Inlet control group consisting of:-
- In line strainer
- 3 bar PRV
- 6 bar ERV
- Non-return valve
- Balanced cold water supply port
- Connection for expansion vessel
Tundish
EDL Vent kit consisting of -
- Ø80mm MF PVC elbow
- Ø125mm sleeve 850mm
- Ø
- Ø80mm PVC ducting 1000mm
- Ø125mm PVC ducting 400mm
- Ø125mm half tee
- Tee cover
- Ø125mm insulated extension 850mm
- Wall seal ring
- Collar
- Vent nozzle
- Exterior seal
- Drilling template
Installation & user instructions x 1
Terms and conditions x 1
Table 1: Scope of Delivery for Edel Water Heater
Note:
purpose of delivering heated, domestic and sanitary
hot water as part of a pressurised water heating
comply with Section G3 of Building Regulations.
and immersion heater. The tripod is contained within the
same package as the appliance. For the installation, two ac-
cessories boxes are required and are provided by Dimplex.
A complete list of all items delivered is illustrated in Table 1
6
Pre-Installation
5.4 Pipework
The pipe runs should be executed as short as possible, un-
used pipework should be removed and all remaining pipe-
work should be lagged in accordance with
regulatory requirements to prevent heat loss and the for-
mation of condensation.
5.5 Taps and Fittings
a rated operating pressure of 0.6 MPa (6 bar) or above.
5.6 Risk Assessment
It is strongly recommended to complete a risk
assessment before installing the product. The following ar-
eas require particular consideration in addition to the in-
formation required by the Health and Safety at Work Act.
- Scalding: where appropriate or required by law a
- Explosion: the unit is fully equipped with all relevant
safety equipment to comply with current regulations.
independent third party testing. The correct
application hereafter is the responsibility of the
competent installer.
- Water borne organisms (i.e. Legionella): if applicable
a risk assessment should be carried out following the
recommendations outlined in the Approved Code of
Practice L8.
- The user preference must be considered when
commissioning the system.
5.7 Siting Considerations
It is PROHIBITED:
- To let the appliance operate using air intake which
contains solvents or explosive matter.
- To use air intake which contains grease, dust or
aerosol particles.
- To connect vented exhaust hoods to the ventilation
system.
Particular care must be taken when placing the water
heater in a garage or outbuilding. All exposed pipework
must be correctly insulated to avoid frost damage.
The position and orientation of the water heater should be
such that easy access is provided for servicing the con-
trols. A minimum distance of 400mm in front of the im-
mersion is recommended, to allow the replacement of the
immersion heater should the need arise. When installing
the water heater all labels should be clearly visible and
ensure that no pipework hinders any work to be carried
out on the various components.
the appliance is vertical, see Figure 1.
Figure 1: Correct siting of Water Heater
It is PROHIBITED to install the appliance
- Outdoors
- In rooms which are exposed to frost
- In humid rooms which have a lot of steam or vapour
(for example, a bathroom)
MUST be
used
weight of the water heater when full of water (please see
technical data) and suitably accessible for
replacement/maintenance without specialist tools or lift-
5.3 Unpacking
- Remove plastic cover and cardboard packaging.
- Remove corner protection pieces, ensuring that all
nails and staples are taken out.
the transport bag.
- Without tilting the appliance, use an appropriate tool
to remove the screws from underneath the pallet.
Keep the transport bag out of reach of
!
Once the heat pump water heater is
important to wait 15 minutes before
turning the appliance on
!
When choosing the place where the appliance is to be in-
stalled the following points should be taken into
consideration:
-The appliance must not be stored in an enclosed space of
less than 4mwithout ventilation.
-If the appliance is stored in a room with a surface area
of less than 4m² (in a storage closet for example) there
must be ventilation points at the top and bottom points of
the space.
Admissible storage and transport temperatures of the
heat pump water heater are from -5°C to +35°C
5.2 Storage
- Structural integrity.
- Access for installation, operation, maintenance and
replacement.
- Routing of discharge pipework.
- Access to water mains supply, hot and cold water
distribution pipework.
- Access to suitable electricity supply.
1760
1696
520
1127
7
The following instructions have to be followed when install-
ing the cold water mains supply to the water heater:
- The cold water supply to the water heater must come
directly from the cold water mains after the mains
stop valve to the property.
- The cold water inlet pipework should have at least an
inside diameter of 19mm and should meet the
requirements of the water regulations for the supply
of wholesome water.
Dimplex recommend an annual maintenance inspection is
carried out on the water heater. In hard water areas this
should include inspection of the immersion heater, [above
120ppm or 120mg/l]. A local water treatment company
-
ing elements may require periodic de-scaling. The installer
should do this as part of a maintenance agreement.
Minimum dynamic pressure
Maximum inlet supply pressure
15l/min
Max. chlorine content 250mg/L
Max. water hardness 200mg/L
For satisfactory and safe performance of the water
heater the water supply must meet the following
criteria:
5.9 Cold Water Supply
of water hardness, i.e. installation of water conditioner or
water softener. These devices should be installed in hard
water areas where high water storage temperatures are re-
quired, i.e. greater than 60°C storage temperatures, par-
ticularly when water hardness exceeds 200ppm. Should the
water heater require de-scaling, this must be performed by
5.10 Building Regulation G3 Discharge
Requirements
As part of the requirements of Building Regulation G3 this
with BS EN 1490. Any discharge from a water heater system
should be conveyed to where it is visible, but will not cause
danger to persons in or about the building. The tundish and
requirements of Building Regulation approved document
G3, (England and Wales), Part P of Northern Ireland and
Standard 4.9 of Scotland.
5.10.1 Discharge Pipe D2
Dimplex strongly recommends the use of metal pipework
only and Dimplex does not take responsibility for any dam-
age caused from discharges.
The discharge pipe D2 should be at least one pipe size larg-
er than the nominal outlet size of the safety device unless
its total equivalent hydraulic resistance exceeds that of a
straight pipe 9m long, i.e. for discharge pipes between 9m
and 18m the equivalent resistance length should be at least
two sizes larger than the nominal outlet size of the safety
device; between 18m and 27m at least 3 sizes larger, and
so on; bends must be taken into account in calculating the
See Figure 3, Table 2 and the worked example.
Note: An alternative approach for sizing discharge pipes
would be to follow Annex D, section D.2 of BS 6700:2006
+ A1:2009).
Figure 2: Correct siting of Water Heater on tripod
The discharge pipe (D2) from the Tundish should:
- “have a vertical section of pipe at least 300mm long
below the tundish before any elbows or bends in the
pipework and be installed with a continuous fall of at
least 1 in 200 thereafter.”
The discharge pipe (D2) should be made of:
- “metal; or other material that has been demonstrated
to be capable of safely withstanding temperatures of
the water discharged and is clearly and permanently
marked to identify the product and performance
standard”
Figure 3: Typical discharge pipe arrangement
!
The heat pump water heater must be an-
chored to the wall to avoid any danger of
tipping or falling.
A tripod, makes it able to install the
heat pump water heater on the ground.
The height of the tripod is adjustable
from 300mm to 500mm. To adjust
the tripod horizontally, each foot is
equipped with an adjustment screw to
be used for this purpose.
5.8.1 On-ground Installation
5.8 Installation
Do not install the air intake nozzle near a vapour ex-
haust (minimum distance 0.6m).
*Drilling template
provided
Pre-Installation
8
Pre-Installation
This example is for a G½ temperature relief valve with a
discharge pipe (D2) having 4 No. 22mm elbows and length
of 7m from the tundish to the point of discharge.
From Table 2, the maximum resistance allowed for a straight
length of 22mm copper discharge pipe (D2) from a G½ tem-
perature relief valve is 9.0m. Subtract the resistance for 4
No. 22mm elbows at 0.8m each = 3.2m.
Therefore the maximum permitted length equates to 5.8m,
which is less than the actual length of 7m, therefore calcu-
late the next largest size.
Maximum resistance allowed for a straight length of 28mm
copper discharge pipe (D2) from a G½ temperature relief
valve is: 18m.
Subtract the resistance for 4 No. 28mm elbows at 1.0m
each = 4m.
Therefore the maximum permitted length equates to 14m.
As the actual length is 7m, a 28mm (D2) copper pipe will
be satisfactory.
- Where a single common discharge pipe serves more
than one system, it should be at least one pipe size
larger than the largest individual discharge pipe (D2)
to be connected.
- The discharge pipe should not be connected to a soil
discharge stack unless the soil discharge stack is
capable of safely withstanding temperatures of the
water discharged, in which case, it should:
-Contain a mechanical seal, which allows water into the
branch pipe without allowing foul air from the drain to
be ventilated through the tundish.
- There should be a separate branch pipe with no
sanitary appliances connected to it.
5.10.2 Worked Example
5.10.3 Termination of discharge pipe
- Discharges at high level: e.g. into a metal hopper and
metal downpipe with the end of the discharge pipe
clearly visible or onto a roof capable of withstanding
high temperature discharges of water and 3m from
any plastic guttering system that would collect such
discharges.”
As the discharge would consist of high
felt and non-metallic rainwater goods may be
damaged by such discharges.
!
5.11 Product Disposal
This product has been manufactured from
mostly recyclable materials. At the end of the
product’s life, it should be disposed of at a Local
Authority Recycling Centre.
Materials:
• Inner Cylinder - Stainless Steel
• Outer Cladding - HIPS/ABS (Polypropylene BE 50)
• Inlet/Outlet Pipe - Plastic (Polypropylene BE 50)
• Insulation - 50mm PU Foam (GWP =1, ODP =0)
Connections & Fasteners:
• Inlet/Oulet - stainless steel
• T&P Valve - 7 bar ½” BSP
• Immersion Heater - 1 ¼”M BSP
Safety & Control:
• Cold water inlet group - brass
• Tundish - acetal co-polymer
• T&P Valve - brass
- “The discharge pipe (D2) from the tundish should
terminate in a safe place where there is no risk to
persons in the vicinity of the discharge.”
Examples of acceptable discharge arrangements are:
- “To a trapped gully with the end of the pipe below a
- Downward discharges at low level; i.e. up to 100mm
above external surfaces such as car parks, hard
standings, grassed areas etc. are acceptable providing
that a wire cage or similar guard is positioned to
prevent contact, whilst maintaining visibility; and ,
Value
outlet
size
Minimum size
of discharge
pipe before
Minimum size
of discharge
pipe after
Maximum
allowed length
of pipe after
Length to be
subtracted for
each elbow or
bend
G1/2 15 22 9 0.8
28 18 1.0
35 27 1.4
G3/4 22 28 9 1.0
35 18 1.4
42 27 1.7
G1 28 35 9 1.4
42 18 1.7
54 27 2.3
- Be continuously marked with a warning that no
sanitary appliances should be connected to the
pipe.
Table 2: Discharge
- If plastic pipes are used as branch pipes carrying
discharge from a safety device, they should be either
polybutalene (PB) or cross-linked polyethylene (PE-X)
complying with national standards.
9
Installation
6 Installation
6.1 Correctly Siting the Water Heater
Install the water heater in an appropriate location, en-
suring all of the recommendations have been considered
(see Section 5.6 and 5.7).
6.2.1 Install the Inlet Group
The inlet group regulates the pressure of the incoming
mains water supply to the water heater and removes any
debris that might be water borne.
Between the inlet group and the cold
water inlet on the water heater NO isolating
safety devices could be isolated!
6.2.2 Expansion Vessel
The expansion vessel is mandatory on the Dimplex
water heater and can be connected directly to the cold water
-
-
ance with the manufacturer’s instructions, see Figure 5. No
and the cold water inlet group.
Furthermore, it is recommended to mount the vessel high-
er than the water heater to avoid having to drain the water
heater when maintaining and replacing the expansion vessel.
It is important to check the pre-charge pressure of the
pre-charge should be greater than or equal to 3 bar.
NOTE: The expansion vessel must be installed
to the side of the expansion relief valve
on the inlet group. To do this the blank-
ing plug must be removed and the ex-
pansion vessel connected, as shown in
Figure 5.
6.2 Cold Water Inlet with Inlet Group
!
Figure 4:InletConnections
1.Stop valve*
2.Pressure-reducing valve
3.Check valve
4.Pressure relief valve
5.Drain*
6.Expansion vessel
7.Drainage valve
8.Condensates drainage*
* Components to be provided by the installer
Figure 5: Connection of the expansion vessel
NOTE:The drain valve must be installed
lower than the appliance to ensure all
of the water is drained away should the
immersion heater need to be serviced.
Figure 6: Cold water inlet group
10
If balanced cold water supply is required a connection
can be taken from the bottom of the inlet group.
6.2.3 Balanced Cold Water Supply
It is also recommended to install a drain valve (not
supplied) in the lowest point of the cold water feed to
the water heater. This allows the water heater to be
drained in a controlled manner should this become
necessary.
6.2.4 Drain Valve
6.3 Hot Water Outlet
The hot water pipework is to be directly connected to
the hot water outlet connection on the water heater.
Should a thermostatic mixing valve be required to limit
the temperature delivered to the how water taps, a risk
assessment for the prevention of Legionella must be
carried out. The mixing valve must be installed accord-
ing to the manufacturers instructions, ensuring none of
the safety equipment has been isolated, (i.e. make sure
the connection to the thermostatic mixing valve is taken
after the safety equipment of the inlet group).
6.3.1 Thermostatic Mixing Valve
6.4 Discharge Pipes from Safety
Devices
6.4.1 Discharge Pipe D1
The temperature and pressure relief valve must be
discharged directly or by way of a manifold via a short
length of metal pipe (D1) into a tundish; and the
discharge pipe must be installed in a continuously
downward direction and in a frost free environment.
Water may drip from the discharge pipe of the
pressure relief device and this pipe must be left open to
the atmosphere.
The diameter of discharge pipe (D1) should not be less
than the nominal outlet size of the safety device, e.g.
temperature relief valve.
6.4.2 Discharge Pipe D2
For a detailed description of the discharge pipework D2
(see Section 5.10.1).
6.4.3 Tundish
The tundish should be vertical, located in the same
space as the unvented hot water storage system and be
device, with no more than 600mm of pipe between the
valve outlet and the tundish (see Figure 2).
Where discharge may not be apparent, e.g. in dwellings
occupied by people with impaired vision or mobility,
consideration should be given to the installation of a
suitable safety device to warn when discharge takes
place, e.g. electronically operated.
Note: To comply with the Water Supply (Water Fittings)
Regulations, the tundish should incorporate a suitable
air gap.
Note: It is important that the tundish is
positioned away from any electrical
components.
6.5 Immersion Heater
before applying power to the appliance or
energizing the element. Failure to do so will
damage the element and void any guaran-
tee on the product.
To comply with Part L requirements it is necessary to
insulate the hot water pipework from the water heater
to the outlets, to reduce the energy requirements for
providing hot water. It is also recommended to insu-
late all other exposed pipework, such as the T&P to the
pipes.
6.3.2 Pipe Insulation
The Edel Air Source Heat Pump Water Heater comes
immersion heater incorporates an independent non-self
resetting over temperature cut-out. Should this
operate, please investigate the cause of the cut out
before resetting (See Troubleshooting).
Where a manifold is used it should be sized to accept
and discharge the total discharge from all the D1
discharge pipes connected to it.
The discharge pipework from the expansion relief valve
must be installed constantly falling to an open point of
discharge. It is recommended to combine it with the
discharge of the temperature and pressure relief valve.
Note: The T&P valve is pre-sealed and if moved the
seal will be broken, should this occur, it will need to
be resealed with an appropriate sealant (Dimplex part
number R00836-1).
Installation
Dial to adjust
water temperature
Earth (green/yellow)
Live (brown)
Neutral (blue)
Figure 7:WiringdiagramforImmersionHeater
!
11
6.6 Air Connection
The Edel 170 uses a concentric air ducting system (duct-in-
duct) which supplies outside air to the appliances and dis-
charges exhaust air outdoors .The heat pump operates over
a large air temperature range (from -7°C to 35°C) using en-
ergy from outdoor air to produce domestic hot water. It is es-
sential to correctly design and install the air ducting system
to ensure the product operates properly and complies with
regulations.
The air supply to and from the Edel heat pump water heater
must NOT extract air from the living space of the dwelling.
The air must be supplied to the appliance directly from the
outside or from another source outside the thermal envelope
of the living space.
The ducting used to connect the air intake and exhaust must
Condensation may result in damage to the appliance and/or
building fabric.
Dimplex does not take any responsibility
for issues caused by poor ducting design
or installation.
i
Figure 9 provides an example of how the ducting inlet and
outlet connections should be installed.
Dimplex does not take responsibility
-
ciency of the appliance when installed
outside the scope of the guidelines pro-
vided in this document.
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Figure 9: Examples of air connection to the water
6.7 Ducting Design
ducting for correct operation of the appliance. The minimum
drop below 90m3/hr.
the system designer calculated the required total quantity
of ducting connections, lengths, bends and terminations to
establish an accurate value for total system pressure drop
Actual Air Flow Rate Maximum Pressure Drop
90 m3/hr 90 Pa
100 m3/hr 75 Pa
110 m3/hr 50 Pa
120 m3/hr 40 Pa
6.7.1 Worked Example
Each ducting component produces a pressure drop that
rates.
Accessories Schema Pressure drop/ typical
air ow
Concentric
air duct
Ø80/125
90m/h 100m/h 140m/h
9 Pa/m 12 Pa/m 23 Pa/m
Accessible
Concentric
Elbow 90°
Ø80/125
90m/h 100m/h 140m/h
24 Pa 30 Pa 65 Pa
Elbow 90°
Ø80/125
90m/h 100m/h 140m/h
24 Pa 30 Pa 63 Pa
Elbow 45°
Ø80/125 90m/h 100m/h 140m/h
19 Pa 23 Pa 47 Pa
For a typical installation, the calculation as presented in
Table 3 is applicable
Table 3: Ducting accessories
Installation
Failure to to use the concentric ducting supplied will prevent
the product working properly. Dimplex only recommend us-
ing the ducting supplied and maintaining the shortest possi-
ble duct runs.
12
6.8 Ducting Installation
NOTE: The calculated worked example includes
all the necessary ducting components to
complete the installation and has result-
ed in a total system pressure drop of 90Pa
-
ceptable as the pressure drop is below the
maximum permissible allowed. Only use
ducting components that have available
pressure drop values.
1. Cut the Ø125 PVC pipe to (X + 25 mm), X is the dimen-
sion reference in Figure 10.
2. Glue the pipe into the opening in the wall.
3. Position the Ø125 wall joint terminal.
4. Pass the assembled air duct nozzle through the wall
from the outside.
5. Direct the air duct nozzle upwards as indicated on the
diagram to ensure rain or moisture do not enter the noz-
zle.
6. The Ø125 PVC pipe should overlap by about 25mm on
the inside wall.
7. Mark the direction of the air duct nozzle on the inside
by marking the top of the Ø125 PVC pipe.
pressing it against the inside wall at the same time.
9. Cut the Ø80 PVC pipe to (X + 225mm).
10. Remove the cover parts from the insulated elbow
(length 355mm).
11. Insert the Ø80 PVC elbow into the base of the insulat-
silicone so that the assembly stays put together).
12. Fix the other end of the Ø80 PVC elbow into the air
duct nozzle.
14. Slot the Ø80 PVC elbow into the appliance’s air outlet,
and the insulated elbow into the air inlet.
15. Put the cover parts back onto the insulated elbow.
When installing the air ducting ensure the Edel is situated
on the tripod provided and note the correct positions for
installing the air connections as illustrated in Figure 9.
-
uct to accommodate installations as per 6.8.1 and 6.8.2.
Should it be necessary to install the product further away
from the nearest outside wall the vent extension kit is
required. The extension vent kit part number is noted on
Section 8.7.
NOTE: For installations with longer air duct
runs, the total pressure drop must be
considered and the ducting components
sourced and installed correctly by the
installer.
Figure 11: Offset access installation
6.8.1 Direct access
Ambient air
or
Exterior air
6.8.2 Osetaccess
Figure 10: Direct access installation
Ambient air
or
Exterior air
Installation
Exterior wall
ange
13
Figure 12: Distanced access installation
1. Cut the Ø125 PVC pipe (rep.f) to (X + 25mm).
2. Glue it into the air duct nozzle.
3. Position the Ø125 wall joint.
4. Pass the assembled air duct nozzle through the wall
from the outside.
5. Direct the air duct nozzle upwards as indicated on the
diagram.
6. The Ø125PVC pipe should overlap by about 25mm on
the inside.
7. Mark the direction of the air duct nozzle on the inside by
marking the top of the Ø125 pipe.
it against the wall at the same time.
9. Cut the Ø80 PVC pipe (rep.e) to (A + X - 30mm).
10. Cut the insulated air duct (rep.a2) to (A-205mm).
11. Cut the insulated elbow (length 975mm) to (A -5mm).
12. Remove the cover parts from the insulated elbow.
13. Insert the Ø80 PVC elbow into the base of the insu-
silicone so that the assembly stays put together).
14. Fix the other end of the Ø80 pipe into the air duct
15. Slot the Ø80 PVC elbow into the appliance’s air outlet,
and the insulated elbow into the air inlet.
16. Replace the cover parts back onto the insulated elbow.
6.8.3 Distanced access
1.Cut the Ø125 PVC pipe (rep.f) to (X + 25mm).
2. Glue it into the air duct nozzle.
3. Position the Ø125 wall joint.
4. Pass the assembled air duct nozzle through the wall from
the outside.
5. Direct the air duct nozzle upwards as indicated on the
diagram.
6. The Ø125PVC pipe should overlap by about 25mm on the
inside.
7. Mark the direction of the air duct nozzle on the inside by
marking the top of the Ø125 pipe.
against the wall at the same time.
9. Cut the Ø80 PVC pipe (rep.e) to (A + X - 30mm).
10. Cut the insulated extension pipe (rep.b) to (A-875mm).
11. Insert the Ø80 PVC pipe into the insulated extension
pipe.
12. Fix the insulated extension pipe to the insulated elbow
using a connecting sleeve (rep.c).
13. Remove the cover parts from the insulated elbow.
14. Insert the Ø80 PVC elbow into the base of the insulat-
silicone so that the assembly stays put together).
15. Fix the other end of the Ø80 pipe into the air duct
16. Slot the Ø80 PVC elbow into the appliance’s air outlet,
and the insulated elbow into the air inlet.
17. Replace the cover parts back onto the insulated elbow.
18. Place retaiing clamps at intervals of approximately 2
meters on the insulated extension pipe.
6.9 Fixing
Located at the rear of the appliance, the brackets must be
installation.
Upon completion of the ducting installation, the product
must be fastened to the adjacent wall to prevent it from
toppling over.
Figure 13: Wall fixing
positions
Installation
NOTE: For distanced access, an extension kit
can be supplied by Dimplex, see Section
8.7 This kit provides enough parts to add.
It is possible to source parts from a merchant to make the
tight and insulated properly to prevent condensation dam-
aging any adjacent materials in the building.
14
Installation
6.11 Electrical Connections
The power supply should comply with the regulations in
the country of installation, as well as the IEE Wiring Reg-
ulations.
A means of disconnection which ensures an electrical
isolation in Category III conditions should be installed
Protect the appliance with :
- A 13A fused spur or isolator must be installed adjacent
to the appliance for mains supply connection.
the local consumer unit on the same supply.
If the power supply cable is damaged it must be
6.11.1 Accessing Electrical Connections
To access electrical connections:
- Isolate the electrical connections.
- Remove the cover from the top of the appliance by
base of the heater.
- Remove the black protective cover from the electronic
board.
To stop the electrical back-up immersion running during
peak time, connect the voltage-free contact from your
electricity meter to terminal n°1, please refer to Figure
15.
- Contact open = electrical back-up not authorised to
run
- Contact closed = electrical back-up authorised
to run
If you choose load shedding level 1, the electrical
back-up is prevented from running. If you choose load
shedding level 0, both the electrical back-up and the
heat pump will be prevented from running (see Section
7.11.6).
To prevent electrical backup operating during peak
hours, if a volt free output is not available from the
meter, a timer switch should be used if:
- Switch on = backup allowed
Only a zero-voltage, external control such as a timer
switch should be used (if not, the electronic board could
be destroyed).
- Pass a 0.75mm 2-wire cable with crimped ends
through a cable gland at the back of the appliance
and bring the end of the cable round to the electronic
board. The other end of the cable should be
connected to the timer switch.
- Insert the 2-wire cable through a grommet on the
electronics board.
- Connect the 2-wire cable to “Entrée 1” indicated on
the electronic board, having removed the existing red
bridge beforehand.
6.11.2 Electricity Provider Contact
Figure 15: Detailing the electricity provider
contact on the electronic board
The condensates tube should not be directly
connected to a drain. It must terminate into open air
through a U-bend which has been added and contains
water.
6.10 Draining the Condensate
Figure 14: Detailing the correct connection of
condensate draining
Only a voltage-free, external connection may be
used, or the electronics board may be destroyed.
15
before the appliance is switched on or connected
to a power supply.
7 Set-Up and Operation
7.1 Commissioning
Figure 16: Diagram showing PV connections
At the time of commissioning, complete all relevant
sections of the Benchmark Checklist located on the
inside back pages of this document.
The following commissioning procedures only detail the
required steps to be taken for the potable water loop.
1) Before making any mains connections to the
out to ensure all debris has been removed so as
not to damage the strainer within the
inlet group.
valve and check all connections and joints.
ensure they have been tightened and secured
correctly.
3) Before turning on the mains supply to the
water heater a hot water tap should be opened,
where the water heater is located.
4) Check the pre-charge in the expansion vessel
and ensure it is at least 3 bar. Note actual
pressure on label on expansion vessel.
until water runs from the open hot water tap.
been removed.
6) Close the hot water tap.
7) Check all joints for leaks, even those not
having been altered especially when replacing a
vented water heater.
8) Open temperature and pressure relief valve
to ensure proper discharge and check after
closing that valve is not dripping.
9) Open expansion relief valve to ensure proper
discharge and check after closing that valve is
not dripping.
10) Check all shower outlets, toilet cisterns and
(especially when replacing a vented unit).
Open all water outlets to purge air from
pipework and ensure proper operation.
11) Instruct user in the operation of the unit and
hand over this manual advising the owner of
annual service requirements.
12) Complete the technical data label on the
water heater with legible and permanent
writing.
13) Please register the appliance on our website
www.dimplex.co.uk/register
Set-Up and Use
This function enables the appliance to operate in
auto-production mode, which means that it will use the
energy produced by the PV function to supply the heat
pump as well as the electrical back-up, in order to heat
the water in the tank.
The connection is made between the PV Inverter and
connectors 1 and 2 on the electronics board.
- Remove the appliance lid.
- Remove the black cover from the electronic board.
6.11.3 Connecting the PV Function
- Connect the PV function cable to connector 1 on the
electronic board.
- If the PV function regulator has two control contacts,
connect them to Entrée 1 and 2 on the electronic
board (see Figure 16).
- Terminal 1: a low level of electrical energy is
produced by the PV function.
- Terminal 2: a high level of electrical energy is
produced by the PV function.
16
Set-Up and Use
7.4 Setting the Language
Enter
LANGUAGE LANGUAGE
EnG
Set Language
The language must be selected when the appliance is
language menu can be accessed at any time.
- Press ‘Menu’.
- Turn the dial to scroll through the menu options:
- Press ‘Clock’:
7.5 Setting the Time
--/09/11
17 : 32
Set Day
26/--/11
17 : 32
Set Month
26/09/--
17 : 32
Set Year
Monday
-- : 32
Set Hours
Monday
17 : --
Set Minutes
26/09/11
17 : 32
- Press ‘Menu’ to return to the main screen.
Menu
Time
Setting
Display Screen
Dial
On/Off
7.3 Control Box
Compressor
Activated
Fan
Activated
De-icing in
Progress
Electrical Backup
Activated
Domestic Hot Water
Request
Economy Mode
Activated
Freeze Protect Mode
Activated
Holiday Mode
Activated
The hot water heat pump mainly operates with the heat
pump, as long as the air intake temperature remains in
the authorised - 7°C to + 35°C range. Outside of this
range, electrical backup ensures that the domestic hot
water is heated.
The domestic hot water temperature provided by the
heat pump is adjustable up to 60°C. In case of high do-
mestic hot water consumption, the domestic hot water
heater has a comfort function which increases the heat-
ing capacity when there is less than 1/3 of the tank’s
volume left at over 38°C (see Section 7.11.5). There is
also a setting (see section 7.11.7) to activate electrical
backup if the heating time is too long.
If more domestic hot water is required from time to
time, the heat pump water heater has a “Boost”
function (activated by the user) which ensures that the
water heats to the desired temperature (for example :
50°C) quickly with the help of the heat pump and
electrical backup. This function is deactivated as soon
as the required temperature is reached.
From time to time, check that there are no alerts (in
case of an alert, please refer to Section 8.6).
7.2 Using your Hot Water Heat Pump
-See section 7.11 for instructions to gain access to
installer menu
17
Set-Up and Use
- Press ‘Menu’.
- Turn the dial to scroll through the menu options:
7.8 BOOST Function
The ‘BOOST’ function temporarily uses both the
immersion heater and the heat pump to increase the
temperature during a heating cycle. The “electrical
BOOST
YES Enter
The ‘BOOST’ function is automatically deactivated as
soon as the set temperature is reached (end if heating
cycle).
- ‘BOOST’ can be cancelled by selecting ‘no’ in the
menu
7.9 Electric Mode
Electric mode uses only the immersion heater to heat
the water in the heat pump water heater. It provides a
back-up option if for any reason the heat pump is not
running (ducting not yet connected, dusty renovation
work being carried out near the appliance....). This can
ELEC MODE
YES Enter
- Press ‘Menu’ to return to the main screen
7.7 Holiday Mode
‘Holiday’ mode puts the appliance on standby whilst the
freeze protection mode remains active. This function
can be programmed to run between 1 and 99 days and
HOLIDAYS HOLI. RETURN. 8
Set number of days
in standby mode
Enter
time when the number of days set has ended.
Throughout the holiday period, the heat pump water
heater shows ‘Holi. Return.’ on the display screen, as
well as a countdown of the days.
-To cancel holiday mode select 0 days
- Press ‘Menu’ to return to the main screen.
- Press ‘Menu’.
- Turn the dial to scroll through the menu options:
- Press ‘Menu’.
- Turn the dial to scroll through the menu options:
- Press ‘Menu’ to return to the main screen.
7.6 Setting the Water Temperature
The water temperature can be adjusted between 30°C
and 65°C. The heat pump alone heats the water up
until 60°C. Beyond this temperature, up to 65°C, the
electrical backup immersion takes over.
- Press ‘Menu’.
- Turn the dial to scroll through the menu options:
TEMP SETT. TARGET +
60°C
Set Temperature
Enter
- Press ‘Menu’ to return to the main screen
- In order to get the best from your heat pump, we
recommend that you do not leave the set water
temperature too high unless necessary. The default
temperature is set at 60°C.
18
NEW PROG.
Select Day
0000-_ _ _ _
00 : 30h
time period
0000-0630
frost pt
0630-_ _ _ _
06 : 30h
Set comfort
time period
Set end of
second time
period
...and so on, up
to 7 time periods
per day
COPY SUN. = Copy Programming from day before
COPY PROG. = Copy a standard programme or a programme from another day
MODIFY PR. = Modify exisitng programme
SEE PROG. = See exisitng programme
MONDAY
Set-Up and Use
Frost PT = Frost Protection Mode
ECO = Heat Pump Only Running
CONF = Heat Pump Only Running +
electrical back-up if needed
7.10 Programming
Heating time for the tank varies according to the outdoor temperature.
(freeze protection mode). Electrical backup is not allowed while the appliance is in ‘Economy’ mode.
To access the program menu:
- Press the ‘Clock’.
- Press down for 3 seconds until the screen displays ‘Settings’.
i
19
1. PV mode must be activated in the controller to take
account of connections as described in Section
6.11.3. If the PV mode regulator is connected to
connectors 1 and 2 on the electronics board.
- The electrical energy which is produced is stored in
the form of hot water. The PV function can be set to
- PV ECO = the lower level of photovoltaic electricity
production. The heat pump generates a higher water
temperature. The hot water temperature must be
somewhere in-between the ordinary hot water
temperature and 60°C (factory setting: 60°C).
- PV MAX = the higher level of photovoltaic electricity
production. The heat pump and electrical back-up
generate a higher water temperature. The hot water
temperature must be somewhere in between the eco
mode hot water temperature and 65°C (factory
setting: 65°C).
2. Turn the dial to set the mode:
MENU INST. MENU PV MODE
Set-Up and Use
SETTINGS
To adjust installation
settings
RESET PAR.
To go back to
default settings
DISPLAY
To display temperatures
of sensors and inlets
default settings
COUNTERS
To see the meters
running, count
start-ups etc.
7.11 Installer Menu
It may be necessary to adjust certain settings to
optimise the performance of the heat pump water
heater, depending on how the appliance is installed.
Accessing the Installer Menu:
- Press ‘Menu’
- Turn the dial until the screen displays ‘Inst. Menu’
- Press the ‘Clock’ and ‘Menu’ buttons simultaneously
- Keep both buttons pressed down until the screen goes
blank
7.11.1 PV Mode
Setting Description Unit Range
Factory
setting
mode pv
Photovoltaic mode
activated
-
yes
no no
priority
Anti-legionellosis
cycle time intervals
-
yes
no yes
Yes: the signals from connectors 1 and 2 take
precedence over eco, holiday and frost protection
modes.
No: frost protection and eco modes take precedence
over the signals from connectors 1 and 2.
3. Select ‘Yes’.
5. Press the ‘Menu’ key.
6. Set the desired domestic hot water temperature.
7. Turn the dial to select the primary function:
MENU INST. MENU PV MODE PRIORITY
N.B:
If PV mode is chosen as the primary function, the
domestic hot water will also be heated during
non-selected time periods, e.g. in holiday mode and
outside of the programmed time slots.
If you only wish the domestic hot water to be heated
during authorised time slots, adjust the setting to ‘‘No’’.
- The load shedding function will not be available.
7.11.2 Adjusting the Operating
Settings
SETTINGS
Enter
+
- Press ‘Menu’ twice to return to the main screen.
LOCKING
To display locking
settings
Setting Description Unit Options Factory
Setting
ANTI-BACT.
Time interval for
anti-legionella
cycle Days No - 99 No
FAN MODE Ventilation mode - 1, 2 or 3 1
ToC MINI Min. temp. for
electrical backup -No or 43oC No
SHEDDING Load shedding level - 0, 1 or 2 1
MAX. TIME Max. heating time Hours No, auto
1 to 24 No
Table 4: Settings
PV MODE
To display PV settings
20
Set-Up and Use
7.11.3 Anti-Bacteria (Anti-Bact)
Factory Setting = No
- No legionella cycle except the return from vacation
and during exit frost over 3 days.
- During the legionella cycle the water temperature is
raised to 60°C by the heat pump.
- If the hot water is already set to 60°C (See Section
7.6) then legionella cycle will not run as
temperature is already obtained.
- If a cycle is interrupted by loss of electrical power
then the cycle will run at the next cycle period.
- The frequency of day can be adjusted according to
number of days
-During the anti-legionellosis cycle the temperature is
raised between 55°C and 70°C
ANTI-BACT
No
ANTI-BACT
8
Enter
Example:
Anti-Bact 8 = the legionella
cycle every 8 days
7.11.4 Fan Mode
Fan Vent Fan Vent
2
Select Mode
Enter
Factory Setting = 1
- Mode 1 = Standard mode, automatic ventilation.
- Mode 2 = Manual mode, forced ventilation.
- Mode 3* = Ventilation during the heating of the
water and ventilation controlled by thermostat.
Thermostat is connected to input of the electronic card
in the heat pump water heater (see wiring diagram).
* In the case of activation of the PV mode, controlled
ventilation (Mode 3) is not available.
* The electric back-up immersion heater will activate
until the water temperature reaches 43oC. The heat
pump will complete the remaining charge to set
temperature.
7.11.5 Minimum Temperature
T
o
C Min.
No T
o
C Min.
43
o
c
Select Mode
Enter
It is possible to allow the operation of the immersion
heater along with the heat pump to prevent the
water temperature falling below a minimum comfort
temperature of 38°C. The immersion will then heat the
water to 43°C, once this temperature has been reached
the complete heating of the water heater.
- By default this is not active.
- In case of load shedding, the function <ToC Mini> is
not active.
7.11.6 Shedding
You can select which items are restricted from running
during load shedding (immersion heater or heat pump).
Shedding
1
Shedding
0
Select Mode
Enter
- Press ‘Menu’ to return to the main screen.
If the power contact is open:
- Mode 0 = Nothing is allowed to run.
- Mode 1 = Only the heat pump will operate.
- Mode 2 = Heat pump and boost are will operate
(neutralising the peak hours).
If the PV function is activated then the load shedding
from the voltage-free contact (Entrée 1/2) is not
possible. In this case it is necessary to go through the
programme scheduling (See Section 7.10).
- Press ‘Menu’ twice to return to the main screen.
- Press ‘Menu’ twice to return to the main screen.
- Press ‘Menu’ to return to the main screen.
Example:
ANTI-BACT=8,
TEMP.WATER=60C
the anti-legionellosis cycle
will run every 8 days at 10pm
This manual suits for next models
2
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