Dimplex 200 AIR D/2 User manual

Made in
FRANCE
Manual ref. : 1898150
Edition n° 22.17
Installation manual
The information contained in this document is non-contractual. Auer reserves the right to modify the technical specifications or characteristics of any of their appliances without prior notice.
Necessary technical data
-in appendix-
Heat pump
water heater
using exterior or non-heated ambient air
HEAT PUMP
WATER HEATER
200 AIR D/2
Ref. 935111
HEAT PUMP
WATER HEATER
270 AIR D/2
Ref. 935112

CONTENTS
1  SAFETY............................................................ 3
2 RECOMMENDATIONS ..................................... 5
2.1 - Storage ....................................................................................................5
2.2 - Transport.................................................................................................5
2.3- Contents of packaging........................................................................5
2.4 - Unpacking..............................................................................................5
2.5- Symbols used.........................................................................................5
3  PRESENTATION............................................... 6
3.1 - Dimensions ............................................................................................6
3.1.1 - 200 L Heat pump water heater............................................................................ 6
3.1.2 - 270 L Heat pump water heater............................................................................ 6
3.2 - Technical specications and performances ...............................6
3.3 - EU declaration.......................................................................................7
4  INSTALLATION................................................ 7
4.1- Placement and positioning...............................................................7
4.1.1- Placement choice ...................................................................................................... 7
4.1.2- Positioning and anchoring.....................................................................................7
4.2- Air connection .......................................................................................8
4.2.1 - Without piping...........................................................................................................8
4.2.2 - With piping ................................................................................................................. 8
4.2.3- Piping accessories ..................................................................................................... 8
4.3 - Hydraulic connections.......................................................................8
4.4 - Condensates drainage.....................................................................10
4.5 - Electrical connections......................................................................10
4.5.1 - External control.......................................................................................................10
4.5.1.1 - Peak/o-peak hours contact..............................................................10
4.5.1.2 - Controlled ventilation .........................................................................10
4.5.1.3 - Electricity provider contact ................................................................11
4.5.1.4 - Connection to the photovoltaic function (PV)............................11
5  SETUP AND USE .......................................... 13
5.1 - Control panel.......................................................................................13
5.2 - Setting the language........................................................................13
5.3 - Setting the time and date...............................................................13
5.4 - Setting the desired water temperature.....................................14
5.4.1 - PV mode inactive....................................................................................................14
5.4.2 - PV mode active........................................................................................................14
5.5 - Holiday/temporary standby mode......................................................14
5.6 - BOOST function
(for occasional use and guaranteed comfort)........................................14
5.7 - Electric mode
(for operation using the electrical back-up)...........................................14
5.8 - Programming ......................................................................................15
5.9 - Installer menu .....................................................................................15
5.9.1 - PV mode.....................................................................................................................15
5.9.2 - Adjusting the operating settings......................................................................16
5.9.2.1 - ANTI-BACT -anti-legionellosis cycle......................................16
5.9.2.2 - fan mode......................................................................16
5.9.2.3 - T°C. MINI Minimum temperature...................................16
5.9.2.4 - Load shedding -Level authorised during peak hours. 17
5.9.2.5 - max time Max heating time...............................................17
5.9.3 -Locking the keyboard ............................................................................................17
5.9.4 - Resetting parameters............................................................................................18
5.9.5 - Read data...................................................................................................................18
5.9.6 - Counters (meters)...................................................................................................18
6  MAINTENANCE AND TROUBLESHOOTING19
6.1 - Water circuit / Condensate draining...........................................19
6.2 - Air intake circuit..................................................................................19
6.3 - Electrical maintenance ....................................................................19
6.4 - Modication.........................................................................................20
6.5 - Decommissioning..............................................................................20
6.5.1- Interim Decommissioning of Product..............................................................20
6.5.2- Final decommissioning of the product ...........................................................20
6.6 - Recycling and Disposal....................................................................20
6.6.1- Disposal of refrigerant ...........................................................................................20
6.7 - Troubleshooting.................................................................................20
6.8 - Drainage................................................................................................20
6.9 - Sensor data .........................................................................................20
6.10 - List of spare parts ............................................................................21
6.11 - Error message codes: errors, solutions
and operating in case of error.......................................................22
7  WARRANTY ................................................... 24
7.1 - Limitations of warranty....................................................................24
7.1.1 - General information ..............................................................................................24
7.1.2 - Exclusion from warranty ......................................................................................24
7.1.2.1 - Use...............................................................................................................24
7.1.2.2 - Handling....................................................................................................24
7.1.2.3 - Installation site........................................................................................24
7.1.2.4 - Electrical connections ..........................................................................24
7.1.2.5 - Hydraulic connections .........................................................................24
7.1.2.6 - Accessories...............................................................................................24
7.1.2.7 - Maintenance............................................................................................24
8  APPENDICES................................................. 25
8.1 - Performance statistics......................................................................25
8.1.1 - COP development..................................................................................................25
8.1.2 - Heating time.............................................................................................................25
8.2 - Electrical wiring diagram ................................................................26
- INSTALLER HEAT PUMP WATER HEATER 200 270L AIR D/2  MANUAL-
2

1 - SAFETY
Danger of death by electrocution
Touching live electrical wires can cause
severe injury.
• Before undertaking any work on the
appliance, ensure to switch o the power
supply to the appliance.
• Ensure that there is no possibility of the
power supply becoming active again.
Danger of injury or death due to the
absence of, or defective, safety devices.
Absence of safety devices can be dangerous
and may result in burns or other injuries.
Injuries could be caused by pipes bursting
for example.
The information provided in this document
does not represent all of the diagrams
required for a professional installation of
the safety devices.
• Install all required safety devices in the
circuit.
• Inform the user of where the safety devices
are placed, and how they work.
• Follow all relevant national and
international health and safety rules and
regulations.
Preserving these documents
• This manual and all other relevant documents should be given to
the system user.
The system user should keep these manuals for future reference.
Danger resulting from improper use
Any work carried out by an unqualied person
can result in damage to the installation or in
physical injury.
• Do not perform any maintenance work on
this appliance unless you are a qualified
professional.
Intended use and applicable areas of use
This appliance is intended for use as an
appliance for domestic hot water production.
The intended use of the appliance includes
the following points:
• following the instructions for operating,
installing, and maintaining this appliance
and all other parts and components of the
system.
• ensuring the compliance with all conditions
of inspection and maintenance which are
listed in this manual.
Humidity and water splashes
The appliance should be installed in an area
where it is not exposed to humidity and
without risk of being splashed by water.
Rules and regulations (directives, laws, and
standards)
Once the appliance is installed and switched
on, all decrees, directives, technical rules,
safety measures and standards, must be
respected in their current version in eect.
•Thisappliance shouldnotbe usedby: children
under 8 years old; anyone with reduced
physical, sensory or mental capabilities; or
by anyone who has insucient experience
or knowledge of the appliance; unless
they are being supervised by someone
who is responsible for their safety and in
possession of the operating instructions of
the appliance.
• Children should be supervised to ensure that
they do not play with the appliance.
• Cleaning and maintenance of the appliance
should not be undertaken by children
without proper supervision.
A method of disconnection ensuring a
complete cut-off according to Category
III conditions must be installed in the xed
piping to conform to installation regulations.
• Any intervention on the
thermodynamic water heater should
only be performed by qualied personnel.
• Follow the safety instructions!
• Any intervention on the refrigeration circuit
must be made by a qualied person who
holds a Category 1 certicate of tness.
Refrigerant R290, contained in the heat pump
circuit, does not pose an environmental
hazard but is ammable.
Refrigerant R290 is odorless.
do not damage the refrigeration circuit tubes,
do not handle ame or other ammable
sources inside the device,
in the event of a leakage of the refrigerant,
unplug the plug, ventilate the room and
contact the customer service,
Do not pierce or burn the appliance: the
recovery of the uid is mandatory in case of
intervention on the refrigeration circuit.
- INSTALLER HEAT PUMP WATER HEATER 200 270L AIR D/2  MANUAL - 3

WARNING
Do not use any methods to accelerate the
defrosting or cleaning process other than
those recommended by the manufacturer.
The appliance must be stored in a room which
does not contain a perpetual ame or other
source of ignition (for example: open ame,
gas powered appliances or electric radiators
in use).
Do not pierce or burn.
Warning: refrigerant uids may be odourless.
Protect the appliance with:
• an 8 A all-pole circuit breaker with a
contact opening of at least 3mm.
• a protective 8 A circuit breaker with a
30mA dierential.
If the electrical supply cable is damaged, it
must be replaced by the manufacturer, their
customer service technicians, or by a qualied
professional to prevent any risk of injury or
danger.
If the electrical supply cable is damaged, it
must be replaced by a cable or by a specic
kit available from the manufacturer or their
customer service department.
Water may drain from the discharge pipe of
the pressure limiting device.This pipe should
be kept open to open air.
• Verify that the ventilation openings are not
obstructed.
•A new pressure-reliefvalve(notincluded) must
be installed and set to 6 bars on the domestic
cold water supply of the appliance. The use of
a membrane valve is recommended.
•Thisvalvemustconformtoallnational standards
in eect.
•The pressure-relief drainage outlet should
be installed in a frost-free place and in a
downward sloping position.
- Maintenance -Troubleshooting -
• Drainage : Turn o the power supply and the
cold water, open the hot water valves and then
set the safety group to the drainage position.
• The pressure-relief valve should be activated
regularlyso asto eliminatelimescale andcheck
for blockages.
•.If the electrical supply cable is damaged, it
must be replaced by the manufacturer, their
customer service technicians, or by a qualied
professional to avoid risk of injury.
• See the § «Dimensions» and the § «Installation»
ofthis manualtondthe necessary dimensions
for proper installation of this appliance.
•See the§«Hydraulicconnections»of thismanual
to find the minimum and maximum water
pressures and temperatures.
- INSTALLER HEAT PUMP WATER HEATER 200 270L AIR D/2  MANUAL-
4

2.1 - Storage
2- RECOMMENDATIONS
Authorised transport positions :
All other transport positions are prohibited.
2.2 - Transport
It is preferable to transport the heat pump water heater in its original
packaging to protect the appliance.
Non-authorised
transport positions :
• 1 heat pump water heater
• 1 doumentation packet containing 1 installation and user
manual, and 1 warranty form, 3 adjustable feet.
2.3- Contents of packaging
• Remove plastic cover and cardboard packaging.
• Remove corner protection pieces, ensuring that all nails and
staples are taken out and disposed of.
• Remove protective lm from all parts of the appliance and from
the bag of accessories which you will nd in the transport bag.
• Without tilting the appliance, use the appropriate tool to remove
the screw from underneath the wooden pallet.
2.4 - Unpacking
Do not drop or lower suddenly
Risk of tipping
2.5- Symbols used
Contains controlled
substances, do not dispose
of in the garbage. In case of
disposal, please respect the
regulations for the recovery
of electrical and electronic
equipment.
Caution : contains a
ammable refrigerant uid.
Please make sure to
respect the installation and
handling precautions.
Consult the installation
manual before all work
on the product: handling,
installation, use and
maintenance.
The appliance can only function when
filled with water. Never turn on the
appliance if the tank has not been properly filled
with water and completely purged of air.
STORAGE PRECAUTIONS:
• Admissible storage and transport
temperatures
of the heat pump water heater are from -5°C
to +35°C.
All other transport positions are
PROHIBITED.
Transporting the appliance in a
horizontal position may lead to
irreparable damage to the components of the
Heat Pump.
If tipped, the centre of gravity will
shift towards the top: handle with
care.
Once the heat pump water heater
is installed in its denitive position, it is
imperative to wait 15 minutes before it is
turned on.
Keep the transport bag out of the reach
of children (risk of suocation).
- INSTALLER HEAT PUMP WATER HEATER 200 270L AIR D/2  MANUAL - 5

3.1 - Dimensions
3 - PRESENTATION
3.1.1 - 200 L Heat pump water heater
3.1.2 - 270 L Heat pump water heater
3.2 - Technical specications and
performances
CET*
200 AIR
CET*
270 AIR
Heat pump performance
Nominal volume L200 270
Max.input power W1900 1900
Air temperature range °C -7 to +35 -7 to +35
DHW* temperature with heat
pump °C 30 to 60 30 to 60
Max.heat pump power
consuption W700 700
Air ow rate m3/h 320 to 400 320 to 400
Indoor sound power level** dB(A) 49,8 49,8
Outdoor sound power level** dB(A) 37,9 37,9
Refrigerant -/kg R290/0,15 R290/0,15
Global warming potential kg 0,45kg CO2
equivalent
0,45kg CO2
equivalent
Type of air connection -Exterior or
ambient air
Exterior or
ambient air
Normative Data (EN 16147)
Draw cycle -LL
COP* (outdoor air +7°C) -3,19 3,14
Reserve capacity W23 25
Hot water reference temperature °C 54,20 53,8
Heating time -7h04 10h15
Energy class -A+ A+
Seasonal energy eciency %132 130
Vmax L247,4 349,3
V40 td L614 650,4
COP* (ambient air +15°C) -3,37 3,47
Dimensions and connections
Dimensions mm Ø630xH1460 Ø630xH1780
Weight when empty kg 56,5 63
Air connection diameter
(intake / exhaust) mm 160 160
Max.length for air ducts m
exible tube : 6m
rigid pipe : 12m
(intake + exhaust)
exible tube : 6m
rigid pipe : 12m
(intake + exhaust)
Connection diameter for DCW*
and DHW* inches M3/4’’ M3/4’’
Electrical power supply V-Hz-A 230V-50Hz-8A 230V-50Hz-8A
Protection rating -IPX4 IPX4
D-curve circuit breaker A88
Tank
Materials / protection -Stainless steel Stainless steel
Maximum service pressure MPa 0,6 (6 bar) 0,6 (6 bar)
Max. condensates ow rate L/h 0,3 0,3
Built-in electrical back-up power
(85°C safety setting) W1200 1200
Max.temp with electrical back-up °C 65 65
* DHW = Domestic Hot Water
DCW = Domestic Cold Water
COP = Performance eciency
CET = Heat pump water heater
**Sound power level tested according to EN ISO 9614-1 and pr EN 12102-2
- INSTALLER HEAT PUMP WATER HEATER 200 270L AIR D/2  MANUAL-
6

3.3 - EU declaration
This device complies with international electrical safety standards
IEC 60335-1, IEC 60335-2-21, IEC 60335-2-40. The CE marking
present on the device attests to its conformity with the
following Community Directives, of which it meets the
essential requirements:
• Low Voltage Directive (LV): 2014/35/EU.
• Electromagnetic Compatibility Directive: (EMC): 2014/30/EU.
• Ecoconception Directive for Energy-related products:
2009/125/EC.
• Limiting Hazardous Substances (ROHS): 2011/65/EU.
4.1.2- Positioning and anchoring
• To ensure the proper functioning of the heat pump water heater
and to facilitate maintenance work, a space must be left free
around the appliance, as well as a minimum ceiling height so
that the hood can be removed.
4.1- Placement and positioning
• It is PROHIBITED to install the appliance:
- Outside.
- In rooms exposed to frost, where the temperature is less than
7°C, including when the appliance is operating.
- In humid rooms which have signicant steam or vapour
emissions (for example, a bathroom).
- In rooms where there is any risk of explosion due to gas,
pollution or dust.
•Avoid placing the appliance close to bedrooms to minimise
noise pollution.
• Do not install the air intake nozzle near a vapour exhaust
(minimum distance of 0,6m).
• It is PROHIBITED :
- To let the appliance operate using air intake which contains
solvents or explosive materials.
- To use air intake which contains grease, dust or aerosol particles.
- To connect vented exhaust hoods to the ventilation system.
-To use air intake containing combustion materials from a boiler.
4 - INSTALLATION
4.1.1- Placement choice
INSTALLATION PRECAUTIONS :
•The appliance mustnot beinstalled near
a perpetual ame or other source of ignition.
• The appliance must be installed in such a way so
as to avoid mechanical damage to the appliance.
• The oor must be able to support the weight of the heat pump
water heater (weight of the heat pump water heater lled with
water 200 L/ 270 L= 260 kg / 335 kg).
The vertical position of the heat pump
water heater must be strictly respected.
If not, there is a risk of condensates leaking
and resulting in a water leak at the base of the
appliance.
For this purpose, use the three adjustable legs provided in the pocket
of the manual (see below).
Adjustable legs
- INSTALLER HEAT PUMP WATER HEATER 200 270L AIR D/2  MANUAL - 7

If installed without piping, the appliance must be installed in non-
heated premises (of at least 20m2and away from neighboring heated
rooms.
•If the space available under the ceiling is less than 60cm in height
above the water heater, it is recommended to install an elbow at the
air outlet and direct it towards the back or the sides.
•The heat pump water heater enables heat to be recovered from
the oor of non-heated, partially underground premises such as a
workshop or garage.
• The heat pump water heater allows the dehumidifying and cooling
of rooms such as utility rooms or cellars.
4.2- Air connection
4.2.1 - Without piping
Partial piping
Exterior air Heated room
The heat pump can operate over a large air temperature range (from
-7°C to +35°C). The appliance extracts calories from exterior air. Partial
piping (using only 1 pipe) onto exterior air should be avoided as in the
winter it can cause the room to become signicantly colder.
4.2.2 - With piping
piping at the back piping on the leftpiping on the right
The heat pump water heater must be connected using
insulated air ducts with an interior diameter of 160mm.
90° Ø160 mm PVC elbows allow you to rotate the position of the pipes
connected to the appliance through 360o.
Rep. Description
bSemi-rigid pipe Ø160mm - lg 2m
cInsulated 90° elbow Ø160mm
dCollars for attaching to wall (set of 2)
eConnectors for insulated pipes (set
of 2)
fHorizontal terminal for insulated pipe
Ø160/190 Outdoor
b
e
c
def
Piping accessories are available to order and are designed for a simple
and ecient heat pump water heater connection.
The pipes b(Ref. 730011) and the foam elbows c(Ref. 730012), are
semi-rigid, light and thermally insulated.
They are assembled using an assembly connector. e(Ref.730014).
If over 1m long, the pipes must be anchored to the wall using a collar.
d(Ref. 730013).
The stainless steel horizontal terminal f(Ref. 730015), is equipped with
a protective grill and requires 190mm drilling.
4.2.3- Piping accessories
4.3 - Hydraulic connections
• A new pressure-relief valve (not included) must be installed and
set to 6 bars on the domestic cold water supply of the appliance.
We would recommend a membrane valve.
The membrane valve system must conform to national and
domestic standards and regulations in eect.
• The pressure-relief valve should be installed as close as possible
to the appliance’s cold water inlet and the water ow should
never be hampered by any accessory (valve, pressure-
reducer, etc...)
• The pressure-relief valve drainage outlet must be installed in a
frost-free place, in a downward-sloping position.
• The pressure-relief valve drainage outlet should be sized
according to building regulations and must never be obstructed.
It should be connected to a vertical draining pipe, using a funnel
which allows an open space of at least 20mm and which is at
least equal in diameter to the appliance’s piping connection.
• If the pressure of the domestic cold water supply is higher than 5
bars, a pressure-reducer should be installed above the pressure-
relief valve near the starting point of the installation (a pressure
of 4-5 bars is recommended).
• It is advised to t a shut-o valve above the pressure-relief valve.
• For installations equipped with:
- piping of a small diameter
- ceramic plate valves
A domestic water expansion vessel, or anti-hammer valves
which are adapted to the installation should be installed as close
as possible to the shut-o valve.
Total maximum length Ø160 :
• 6 m of exible hose
• 12 m of semi rigid piping
1 elbow= 1m
- INSTALLER HEAT PUMP WATER HEATER 200 270L AIR D/2  MANUAL-
8

• The following materials should be used for the domestic hot water circuit:
- copper
- stainless steel
- brass
- plastic
If the materials used in the domestic hot water circuit are incompatible, corrosion damage may occur.
Consequently, the appliance should always be connected to copper domestic hot water pipes with a cast-iron or steel link, or with dielectric
connections (not supplied) to avoid an iron/copper galvanic bridge.
• Thoroughly ush the supply line piping before connecting the appliance to the domestic installation so as not to introduce any particles, metallic
or other, into the appliance.
• Respect the standards in eect in the country of use, notably hydraulic regulations and pressure safety regulations.
• The appliance must operate with water between 12oF and 30oF. With particularly hard water (TH>25oF) it is advised to use a water softener.
• If any of these points have been neglected the warranty will be null and void (values given are for water at a temperature of 20oC). (See DTU-
60-1 for more information).
Resistivity <2200 Ωcm or <4500Ωcm
Complete alkalimetric title <1.6 meq/l <8OF
CO2<15 mg/l 
Calcium (Ca++) <1.6 meq/l <8OF
Sulfates (SO4
--) >2 meq/l <10OF
Chlorides (Cl-) >2 meq/l <10OF
Sulfates and Chlorides(SO4
--+Cl-) >3 meq/l <15OF
Use of a recirculation pump should
be avoided. Recirculating can cause
a lack of hot water and overconsumption of
energy. If using a recirculation pump, the piping
should be insulated and the pump should be
controlled by a timer or another system which
will prevent domestic hot water from circulating
continuously.
If any of these points have been
neglected or if the water quality did
not allow correct treatment within the legal
framework the warranty will be null and void.
1. Stop valve
2. Pressure reducing valve
3. Check- valve
4. Insulating dielectric sleeve (not supplied)
5. Pressure relief membrane valve (not supplied)
7. Run-o siphon
8. Domestic water expansion vessel
9. Thermostatic mixing valve
10. Drainage valve
I
f
an
y
o
f
t
h
ese points
h
ave
b
een
n
eglected or if the water qualit
y
did
not a
ll
ow correct treatment wit
h
in t
h
e
l
ega
l
f
ramework the warran
ty
will be null and void
.
1. Sto
p
valv
e
2. Pressure re
d
ucing va
l
ve
3.
Ch
e
ck- v
a
lv
e
4 I lti dil ti l ( t lid)
- INSTALLER HEAT PUMP WATER HEATER 200 270L AIR D/2  MANUAL - 9

-The condensates tube should not be directly connected to a drain.
It must lead o into open air in a siphon which has been added
and contains water.
- Do not use a lip seal.
- Do not use an elbow on the exible hose.
4.4 - Condensates drainage
To access the electrical connections hub:
• Remove the cover and the shell.
• Remove the cover of the appliance by removing the screws which
x the shell onto the lower part of the appliance.
• Remove the black protective cover from the electronics board.
Power supply is managed through a 230V single-
phase and grounding cable.
The power supply should comply with all regulations in eect in
the country of installation, as well as the NFC 15-100 standard.
A method of disconnection which ensures total power-cut in
Category III conditions should be installed in xed piping in
compliance with the installation rules.
• an 8A all-pole circuit breaker with a minimum 3mm
contact opening.
• a protective 8A circuit breaker with a 30mA dierential.
If the power supply cable is damaged it must be replaced by the
manufacturer, their customer service technicians, or by a qualied
technician to avoid any risk of injury or danger.
4.5 - Electrical connections
4.5.1 - External control
Do not connect the heat pump water
heater to wiring from an older water
heater using the peak/o-peak hours contact.
The heat pump water heater must always be
connected to a power supply.
Peak/o-peak control can be managed through
programming or though an independent cable.
Grounding is obligatory.
The heat pump water heater can be used to continuously ventilate
a room even if the heating cycle is complete.
To stop the fan from operating, connect a timer on a moisture sensor.
Use the same procedure as for the timer switch, but connect the
2-wire cable to «Input 2» on the electronics board.
- Switch open = the fan will not operate
- Switch closed = the fan will operate
• Set the regulator to «External control ventilation mode» : fan
mode 3.
4.5.1.2 - Controlled ventilation
4.5.1.1 - Peak/o-peak hours contact
To program the operation of the heat pump water heater during
peak/o-peak hours, it is not necessary to connect the dry contact
to the electricity counter.
It is possible to program scheduled operating times for the heat
pump water heater or of the electrical back-up from the control
panel (see § «Programming»).
It is possible to connect the dry contact from the electricity
counter to the heat pump water heater without programming
from the control panel.
- Switch open = Load shedding
- Switch closed = Normal functioning
The level of load shedding can be chosen from the control panel
of the appliance (see § 5.9.2.4 Load shedding).
By default the electrical resistance does not operate during peak
hours.
Only a dry contact, voltage-free,
external connection may be used.
Otherwise you risk damage to the electronics
board.
It is not advised to operate the heat
pump water heater during o-peak
hours so as to optimise its functionality.
- INSTALLER HEAT PUMP WATER HEATER 200 270L AIR D/2  MANUAL-
10

To prevent the electrical back-up from running during peak hours, connect the dry contact originating from the electricity counter, to terminal 1.
- Switch open = Back-up not allowed to run
- Switch closed = Back-up allowed to run
By choosing load shedding level 0 or 1 (see § «Load shedding»), you stop the electrical back-up alone from running (load shedding =1) or the
heat pump and the electrical back-up from running (load shedding = 0).
• Pass a 0,75mm² 2-wire cable with metal tips through a cable gland at the back of the appliance and bring the end of the cable around to the
electronics board. The other end of the cable should be connected to the timer switch.
• Insert the 2-wire cable through a grommet from the electronics box.
• Connect the 2-wire cable to «Input 1» indicated on the electonics board, having already removed the existing red bridge.
4.5.1.3 - Electricity provider contact
4.5.1.4 - Connection to the photovoltaic function (PV)
This function enables the
appliance to operate in auto-
production mode, which means
that it will use the energy
produced by the PV function to
supply the heat pump as well
as the electrical back-up, and
to heat the water in the tank.
The connection is made
between the energy manager
electrical box (not supplied)
and connectors 1 and 2 on the
electronics board.
• Remove the protective casing.
• Remove the black cover from the electronics board.
• Connect the PV function cable to connector 1 on the electronics board.
• If the PV function regulator has two control contacts, connect them to connectors 1 and
2 on the electronics board. See § « Electrical box electrical diagram » in the appendix. .
• Terminal 1: a low level of electrical energy is produced by the PV function.
• Terminal 2: a high level of electrical energy is produced by the PV function.
electronics board.
connector 1 on the electronics board
.
w
o control contacts, connect them to connectors 1 and
«
E
l
ectrica
l
b
ox e
l
ectrica
l
d
ia
g
ram » in t
h
e appen
d
ix. .
CAUTION: Connectors 1 and 2 are for DRY CONTACTS ONLY. They must NEVER be connected to 230V.
- INSTALLER HEAT PUMP WATER HEATER 200 270L AIR D/2  MANUAL - 11

- INSTALLER HEAT PUMP WATER HEATER 200 270L AIR D/2  MANUAL-
12

5.1 - Control panel
5 - SET-UP AND USE
• Leave the appliance unplugged.
• Open the hot water outlet which is located the highest on the
appliance.
• Open the cold water inlet on the pressure-relief valve.
• Fill the tank until water is coming out of the highest outlet.
• Close the hot water outlet.
Before turning the appliance on, ensure that the entire circuit is
watertight.
The heat pump water heater operates primarily with the
heat pump as long as the air intake temperature remains in
the authorised range from -7°C à +35°C. Outside of this range, the
electrical back-up ensures the heating of domestic hot water.
The temperature of the domestic hot water provided by the heat
pump is adjustable up to 60°C.
In the case of high domestic hot water consumption, the heat pump
water heater has a comfort function, t°C mini which increases the
heating capacity when there is less than 1/3 of the tank’s volume
left at over 38°C (see § «t°c mini -minimum temperature-»). There is
also a setting to activate the electrical back-up if the heating time
is too long (see § « max time»).
If more domestic hot water is required from time to time, the heat
pump water heater has a « boost» function (activated by the user)
which ensures that the water heats to the desired temperature (
for
example: 50°C
) quickly with the help of the heat pump and electrical
back-up, This function is deactivated as soon as the required
temperature is reached.
From time to time, check that there are no alerts (in case of an alert,
please refer to § «Error messages»).
Pictograms:
..... Compressor activated
..... Fan activated
........ Defrosting in progress
........ Electrical back-up
activated
.... Domestic hot water
requested
.... Comfort mode in
progress
....... Eco mode in progress
....... Freeze protection mode
in progress
...... Holiday mode in
progress
..... Keyboard locked
......... Settings/parameters
being displayed
.... PV mode activated
123...7.Date
5.2 - Setting the language
Choose the language
Enter
LANGUE LANGUAGE
EN
• Press .
• Turn the dial to scroll through the menu options:
• Press to return to main menu.
The language must be selected when the appliance is turned
on for the rst time. Turn the dial to the left and select «English».
Conrm by pressing on the dial. Access to the «LANGUage» menu
is always possible.
5.3 - Setting the time and date
• Press «Clock settings»
Set the month
26/09/11
17: 32
--/09/11
17: 32
26/--/11
17: 32
Set the day
26/09/--
17: 32 Set the year
monday
-- : 32 Set the hour
monday
17: -- Set the minutes
Conrm new settings
Deterioration risk: the water tank must
be lled before the appliance is switched
on or connected to a power supply.
- INSTALLER HEAT PUMP WATER HEATER 200 270L AIR D/2  MANUAL - 13

• Press
• Turn the dial to scroll through menu options:
When PV mode is activated, the water temperature can be set to
a higher level to favour operation during periods of photovoltaic
production.
5.4.2 - PV mode active
The settings are available according to the following reasoning:
The heat pump heats the water in the
domestic hot water tank to a higher
temperature than the usual hot water
temperature (mode «PV ECO»)
The heat pump and the electrical back-
up heat the water in the domestic hot
water tank to a higher temperature than
the PV ECO mode (mode «PV mAX»)
TEMP ≤T° PV ECO ≤ T° PV MAX ≤65°C
T°PV ECO
60°C
T°PV mAX
65°C
• Press to return to the main menu.
TEmP. water
T°C water
50°C
T°PV ECO
60°C
T°PV mAX
65°C
Set the temperature
Set the temperature
Set the temperature
Enter
5.7 - Electric mode
(for operation using the electrical back-up)
ELEC mode
yes
• Press to return to the main menu.
The screen will blink for a few minutes and any actions on the keys
will make it blink again
Enter
Electric mode «ELEC mode» uses only the electrical back-up to
heat the water in the heat pump water heater. It provides a back-
up option if for any reason the heat pump is not running (piping
not connected, dusty renovation work being carried out near the
appliance...)
• Press
• Turn the dial to scroll through menu options:
The «boost» function is automatically deactivated as soon as
the set temperature is reached (end of heating cycle).
• Press to return to the main menu.
The screen will blink for a few minutes and any actions on the keys
will make it blink again
The «boost» function temporarily forces the electrical back-
up and the heat pump to operate at the same time to speed
up heating time during a heating cycle. The electrical back-up
symbol ashes while it activated.
• Press
• Turn the dial to scroll through
the menu options: Enter
boost
yes
5.6 - BOOST function
(for occasional use and guaranteed comfort)
- INSTALLER HEAT PUMP WATER HEATER 200 270L AIR D/2  MANUAL-
14
Enter
holidays holi.retur.
8
«holiday» mode switches o automatically when the number of
days set has ended. While in holiday» mode the heat pump
water heater displays « holi. return.» on the screen, as well
as a countdown of the days remaining in standby mode.
• Press to return to the main menu.
• Press
• Turn the dial to scroll through menu options:
Set the number of days
in standby mode
5.5 - Holiday/temporary standby mode
«holiday» mode puts the appliance on standby while the
frost protection mode remains active. This function can be
programmed to run between 1 and 99 days, and is in eect as
soon as the number of days is conrmed.
Enter
T°C water
50°C
Set the temperature
5.4 - Setting the desired water
temperature
• Press to return to the main menu.
• In order to get the best results from your heat pump, it is
recommended that you do not set the water temperature too high
unless necessary. The default temperature is set at 55°C.
• In order to recover the performance test conditions the ECS
probe must be raised by 10/27 cm for 200/270L tanks, the water
temperature set at 53°C and the manufacturer parameter P154
must be set for 200L to 6.
5.4.1 - PV mode inactive
• Press
• Turn the dial to scroll through the menu options:
The water temperature is adjustable from 30°C to 65°C. Up to 60°C,
the water is heated using only the heat pump. From 60oC to 65°C,
the electrical back-up takes over.
TEmP. water

5.9 - Installer menu
It may be necessary to adjust certain temperature settings to
optimise the performance of the heat pump water heater,
depending on how the appliance is installed.
Accessing the installer menu:
• Press
• Turn the dial until the screen displays
«installer menu.»
• Press the «Clock settings» and
«Menu» buttons simultaneously
• Keep both buttons pressed down for 3 sec. until the
screen displays «pv mode»
To adjust the installation settings
settings
To activate photovoltaic operation
MODE PV
To go back to default settings
reset par.
To display temperatures of sensors
and inlets
display
To set the meters running, count
start-ups, etc.
counters
5.9.1 - PV mode
1. If the PV mode regulator is connected to connectors 1 and 2 on the
electronics board, PV mode must be activated.
• The electrical energy which is produced is stored in the form of
hot water. The PV function can be set to two dierent levels of
production.
• PV ECO = the lower level of the photovoltaic energy production.
The heat pump generates a higher water temperature. The hot
water temperature must be somewhere between the regular hot
water temperature and 60°C (factory setting = 60°C).
• PV MAX = the higher level of photovoltaic electricity production.
The heat pump and electrical back-up generate a higher water
temperature. The hot water temperature must be somewhere
between the eco mode hot water temperature and 65°C (factory
setting = 65°C).
2. Turn the dial to set the mode:
- Menu →
INST. MENU →PV mode.
3. Select « Yes »
4. Press the dial to conrm.
5. Press Menu.
6. Set the domestic hot water temperature.
Parameter Description Unit Time
range Factory setting
mode pv Activation of
photovoltaic mode yes
no
no
priority Interval of anti-
legionellosis cycles yes
no
yes
5.8 - Programming
Programming enables you to define the periods of time the appliance runs in
«Economy», «Comfort» or «Frost protection» modes. The electrical back-up is not
allowed to run when the appliance is in «Economy» mode.
• Press“Clock settings” and hold down for 3 seconds.
=Copy programming from the previous day
= Copy a standard program or
programming from another day
= Modify existing programming
= See existing programming
frost pt = Frost protection mode
ECO = Heat pump alone running
COmF = Heat pump alone running
+ electrical back-up when needed
Legend
Set end of rst
time slot
Set comfort level for
the rst time slot Set end of second
time slot
new PRoG. 0000-____
00:30h
0000-0630
frost pt
0630-____
06:30h
COPy PROG.
MODIFy PRG.
see PROG.
COPy DIM.
• Press to return to the main menu.
...and so on, up to 7 time periods
per day until 24:00.
monday
day
Select day
Heating time for the tank varies
accordingtoexteriortemperatures.
Ensure that the operating time of the
appliance is not too limited.
- INSTALLER HEAT PUMP WATER HEATER 200 270L AIR D/2  MANUAL - 15

7. Turn the dial to select the primary function:
- Menu →
INST. MENU →MODE PV →PRIORITY
• Yes: the signals from connectors 1 and 2 take precedence over
eco and frost protection modes.
• No: The eco and frost protection modes take precedence over
the signals from connectors 1 and 2.
N.B.: If PV mode is chosen as the primary function, the domestic hot
water will also be heated during non-selected time periods, e.g. in
holiday mode and outside of the programmed time slots.
If you only wish the domestic hot water to be heated during
authorised time slots, adjust the settings to No.
8. Press the dial to conrm your choice.
• For products which are equipped with an extra thermal heat
exchanger, no boiler request is sent when the heat pump is switched
on. Only the electrical back-up is on, to use the energy produced by
the PV function.
•When fan mode is activated, option 3 may no longer be chosen.
•The load shedding function is not available.
5.9.2 - Adjusting the operating settings
Select setting Modify the
setting
+
settings
Enter
• Press to return to the main menu.
5.9.2.1 - ANTI-BACT -anti-legionellosis cycle
Example :
anti-bact = 8,
temp. water = 60 C
the anti-legionellosis cycle
will run every 8 days at 10pm
Factory setting anti bact = NO
Factory setting temp. water = 60 C
TEMP. water
60 C
Select the temperature
Conrm
Select number of days
ANTI-BACT
no
ANTI-BACT
8 d
Conrm
• Press to return to the main menu.
Parameter Description Unit Time
range Factory setting
anti-
bact
Time interval for
anti-legionellosis
cycle days 0-99 0
fan
mode Ventilation mode  1,2,3 1
toC mini Min. temp for
electrical back-up  0 or 1 0
shedding Load shedding
level  0,1,2 1
max.
time
Max. heating
time hours No,
auto, 1
to 24 No
5.9.2.2 - fan mode
Enter
Select the mode
fan mode fan mode
2
5.9.2.3 - T°C. MINI Minimum temperature
The electrical back-up can be activated at the same time as the
heat pump to prevent the water temperature from going below a
minimum comfort level of 38oC. The electrical back-up will start up
and raise the water temperature to 43oC, and then it will switch o
and the heat pump will complete the heating cycle.
• Press to return to the main menu.
• This function is deactivated by default.
• In case of load shedding the «T°C mini» function is not activated.
Enter
Select mode
T°C. MINI
no
T°C. MINI
yes
Factory setting= 1
Mode 1 = Standard mode, automatic ventilation
Mode 2 = Forced ventilation, max speed and for performance
testing
Mode 3*= Ventilation activated during water heating periods and
ventilation regulated by an external control (such as a
moisture sensor)
The external control should be connected to connector 2 on the
electronics board in the heat pump water heater. (See appendix
for electrical diagram)
*If PV mode is activated, controlled ventilation (fan moDE 3) is not available.
• Press to return to the main menu.
• If the set temperature for domestic hot water is already 60°C
(see § «Setting the desired water temperature»), there will be no
anti-legionellosis cycle as it is already running continuously.
• If a cycle is interrupted by a period where the back-up is not allowed
to run (electricity provider signal or programmed time slots) it will
relaunch during the next authorised period.
•No anti-legionellosis cycle except when returning from holidays
and after a frost protection period of more than 3 days.
•During the anti-legionellosis cycle the temperature is raised
between 55°C and 70°C.
- INSTALLER HEAT PUMP WATER HEATER 200 270L AIR D/2  MANUAL-
16

5.9.2.4 - Load shedding -Level authorised
during peak hours
5.9.2.5 - max time Max heating time
Enter
Select the mode
shedding
1
shedding
0
When load shedding is activated you can choose to prevent certain
elements from running (Electrical resistance and compressor).
• Press to return to the main menu.
If load shedding is switched on:
Mode 0 = No element is allowed to operate
Mode 1 = Only the heat pump is allowed to operate
Mode 2 = The heat pump and back-up are allowed to operate
(neutralising the «peak hours» function)
If the PV function is activated, load shedding cannot be done
through the peak/o-peak hours dry contact. In this case the
timer must be programmed (see § «Programming»).
It is possible to select the length of the desired heating time. The
heat pump water heater can automatically use the electrical back-up
at the same time as the heat pump to speed up the heating time
of the tank.
If you choose MAX time = AUTO, the heating time is limited to a
maximum of 5h during o-peak hours.
Enter
Select time period
between 1 and 24 hours
max time
no
max time
3h
• This function is deactivated by default.
• Press to return to the main menu.
5.9.3 -Locking the keyboard
Permanent and automatic locking
The «locking» menu enables you to create three possible levels of
locking for accessing the menus.
In the «Installer» menu turn the dial to «locking.».
NO = Locking is not activated, but manual locking is possible by
pressing for 3 seconds.
AUTO = To lock menu access with temporary unlocking (60
seconds) press for 3 seconds.
Enter
Select locking level
locking locking
no
Manual locking from the main screen
Manual locking is possible from the main screen without gaining
access through the «Installer» menu provided that locking
settings are not already in place.
To lock manually, press for 3 seconds.
Press for 3 sec
locking
pro = To lock access to menus with
temporary unlocking (300 seconds)
is possible by pressing for
3 seconds, and then and
buttons for 3 seconds.
Enter
Select yes
500C
unlock.
no
Press for
3 sec
Enter
Select yes
500C
unlock.
no
unlock
yes
Press for
3 sec
Press for 3 sec
•When locking is activated, it is only possible to access unlocking
and to reset the alarm.
- INSTALLER HEAT PUMP WATER HEATER 200 270L AIR D/2  MANUAL - 17

5.9.4 - Resetting parameters
Resetting the parameters allows you to go back to the default
settings.
Go to the «Installer», menu and turn the dial to «Reset PAR.».
Enter
Select yes
reset par.
reset par.
yes
5.9.6 - Counters (meters)
The «Counters» menu shows the number of start-ups from the heat
pump and the electrical back-up.
In the «Installer», menu turn the dial to «counters».
COunters
- COunter N°1 :
Number of start-ups from
the heat pump
- COunter N°2 :
Number of start ups from
the electrical back-up
- COunter N°4 :
Accumulated heat pump
running time.
5.9.5 - Read data
The «READ DATA» menu shows you, in real time, the information
given by the sensors.
In the «Installer» menu, turn the dial to «display».
The temperature which is permanently displayed on the screen is the
set temperature and does not necessarily indicate the temperature
of the water immediately available in the tank.
Display Description Reference on
electronics
board
water Domestic hot water temperature
in lower part of tank Teau
air Temperature of heat pump air
intake Tair
evap Temperature of heat pump
evaporator (expansion valve
outlet) Tdegiv
mode pv (deactivated) factory settings
shedding O-peak hours switch
(0-on; 1- o) heures creuses
fan
contr.
Fan control switch
(0-on; 1- o) hygrostat
mode pv (activated)
pv eco Contact input 1
(0-open; 1- closed) 1
pv max Contact input 2
(0-open; 1- closed) 2
- INSTALLER HEAT PUMP WATER HEATER 200 270L AIR D/2  MANUAL-
18

Neglecting to clean the circuit board
and other electronic components in a
dusty environment can lead to a risk of
overheating and ignition.
6 - MAINTENANCE AND
TROUBLESHOOTING
In order to maintain eciency and improve durability it
is advised that an annual maintenance check be carried
out by a qualied professional.
• Any work on the heat pump must be
carried out by a qualied professional.
• Observe all health and safety rules !
• Any work on the refrigerant circuit must be
carried out by a qualied professional with a
Category 1 certicate of aptitude.
• It is strictly prohibited to release refrigerant gas
into the atmosphere.
The refrigerant must be collected before any
work is carried out on the circuit.
• Switch o the heat pump water heater before
opening it.
• Wait for the fan to come to a complete stop
before starting work on the appliance.
•Do not get water on any of the electrical parts.
• The pressure limiting device must be operated
regularly to eliminate limescale and to check for
blockages.
• Check the condition of the corrosion-proof
anode at minimum once per year.
6.1 - Water circuit / Condensate
draining
To check that the condensates are draining correctly:
- Remove the upper cover (see §«Electrical connections»
procedure).
- Check for blockages in the drainage outlet.
- Clean the condensate recovery trough, where deposits from
the air intake may have gathered.
- Clean the exible drainage hose.
The pressure limiting device must be switched on regularly to
eliminate limescale and to check for blockages.
Check that all hydraulic connections on the heat pump water
heater are watertight.
When draining the tank, ensure that there is a large enough air inlet
at the top to avoid any depression in the tank.The following materials
and products should be avoided:
- Brushes with steel bristles or pads
- Scouring powder
- Any bleach-based product or chlorinated derivative
In case of maintenance or if taking the heat pump water
heater out of service, please respect the environmental
protection regulations regarding recovery, recycling and disposal
of consumables and components.
The only maintenance work needed on the air intake circuit is to
clean the evaporator (at least once per year and dependent on the
quality of air intake).
If using air lters check if they are clean regularly. Clean and replace
if necessary.
The fan blades are sharp-edged and may cause injury; take care not
to damage or deform them.
6.2 - Air intake circuit
It is mandatory to periodically inspect for the cleanliness and the
absence of dust deposits on the electronic circuit board and the
electrical terminals:
• of the compressor;
• of the electrical resistance ;
• of the dierent condensers.
Verify the correct tightness of all lugs. Adapt the frequency of
inspection to the air quality. In a dusty environment more frequent
maintenance and inspection is necessary, at minimum 1 time per
year.
6.3 - Electrical maintenance
.../...
→The refrigerant circuit containing
ammable refrigerant complies with national
gas regulations.
→In case of operating on the refrigerant circuit:
1) Secure the area you will be working in
2) Inform people of the potential danger
involved in the work
3) Check that the risk of inammation is
minimised
4) Avoid working in a conned space; the area
must be suciently ventilated
5) Check the area with an appropriate leak
detector before and during the work
6) Place a CO2or dry powder extinguisher near
the work area
The R290 refrigerant in the heat pump
circuit poses no risk to the environment,
but it is ammable.
→The R290 refrigerant is odourless.
→Do not damage the pipes in the refrigerant
circuit.
→Do not handle a flame or any other flammable
source on the inside of the appliance.
→If the refrigerant is leaking, unplug the
appliance, air out the room, and contact
customer service.
→Do not use any mechanical means to speed
up the defrosting process.
→Do not pierce or burn the appliance: in case
of intervention on the refrigerant circuit, the
refrigerant must be recovered. .../...
- INSTALLER HEAT PUMP WATER HEATER 200 270L AIR D/2  MANUAL - 19

6.4 - Modication
Any modication of the device is prohibited. Any replacement of
components must be done by a professional with original parts
from the manufacturer.
6.5 - Decommissioning
In the event of a prolonged absence with a power cut to the housing
and product, ask a qualied professional to drain the product or
protect it from freezing.
6.5.1- Interim Decommissioning of Product
6.5.2- Final decommissioning of the product
Turn o the product to a specialized installer.
6.6 - Recycling and Disposal
Entrust the disposal of the packaging to the installer who installed
the product.
The above symbol requires:
- Do not dispose of the product with the household waste.
- Dispose of the product at a collection point for used electrical
and electronic equipment.
The product contains refrigerant R290 (propane).
- Routinely dispose of refrigerant to qualied personnel.
-Follow the general safety conditions.
6.6.1- Disposal of refrigerant
6.7 - Troubleshooting
• The heat pump is not working
Check that:
• The desired water temperature is higher than the
temperature of the water in the tank.
• The appliance is connected to a power supply.
• The green light is on.
• The appliance is not in holiday mode (symbol ).
• The air intake or ambient temperature is under -7°C or over
+35°C (ELEC MODE displayed).
• The timer has not been programmed to stop the appliance
operating ( «economy» light will be on).
•The appliance is not in load shedding mode.
• An error message is displayed on the screen (see § Error
message codes).
• Condensates are not draining
(water present under the appliance)
Check that:
• The drainage system is not blocked:
- Remove the cover (see § «External control» procedure).
- Check the opening.
• The tubes do not have bends or‘‘U’’shapes that could
collect water.
• The end of the tube gives out onto open air.
•The tank is properly positioned (vertical position and no
tilting).
• Electrical back-up is not working
Check that:
• Your electricity provider or your timer is not preventing the
appliance from functioning ( «Economy» light on).
• A heat-limiting safety thermostat for electrical back-up has
not been activated after over-heating (>85°C). If this is the
case, reset it.
Before resetting, check:
- That the heating element does not have limescale.
- Clean or replace if necessary.
6.9 - Sensor data
0
5
10
15
20
25
30
35
40
45
50
55
60
-10-5 0 5 10152025303540
Température (°C)
Résistance
(kOhms)
All 4 sensors have the same ohmic values.
• No hot water
Check that:
• The volume of water consumed is not higher than the
volume in the tank.
• The time period that the appliance operates is not too short
(12h minimum if connected to piping).
• The water temperature is not set too low.
• There is no recirculation pump.
6.8 - Drainage
1) Switch o the power supply.
2) Shut o the cold water inlet valve on the safety group.
3) Open the hot water valves.
4) Set the safety group to the drainage position.
Reset button
(85°C) on safety
aquastat
Do not adjust settings
on safety aquastat
- INSTALLER HEAT PUMP WATER HEATER 200 270L AIR D/2  MANUAL-
20