Dinex TSBH2 Installation and operation manual

Base Heater
Operating & Maintenance Manual
DINEX INTERNATIONAL, INC. • 628-2 HEBRON AVENUE, GLASTONBURY CT 06033 • WWW.DINEX.COM
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Operating Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Replacement Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Dinex® Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Parts Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Electrical Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Model: TSBH2
For Service Information, call 1-888-673-4639
Please provide following information:
• Model number
• Serial number
• Part Description and number as shown in parts list.
Manual No.TMP-BH Rev-02/06
Printed in the USA

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Introduction: Installation:
You have purchased the new Dinex® TMP® Equipment.
Please read this manual for helpful guidelines on how to
use your Equipment. Should you have any questions
concerning the Equipment, please call the Dinex Hotline
at 1-888-673-4639 (Monday through Friday from 8 am to 5
pm, Eastern Standard Time).
IMPORTANT: For your safety, read and follow all cautions,
information and warnings
FREIGHT DAMAGE CLAIMS
Your Dinex Equipment was carefully inspected and packed
before leaving our plant.The transportation company
assumes full responsibility for the safe delivery of the
Equipment. Dinex does not assume any responsibility for
damage or loss incurred in transit. Please note any visible
damage or loss on the freight bill and have delivery per-
sonnel sign.
A freight claim should be filed immediately with the trans-
portation company. If concealed damage is discovered
after unpacking the Equipment, please file a concealed
damage claim with the transport company within 10 days
after receipt of the goods.
IMPORTANT: All packing materials should be retained for
return shipment.
APPLICATION AND USE
The Equipment is for commercial use in the food service
industry. It provides storage of wax bases and is operated
with a heating system.
SAFETY
The instructions contained in this manual provide impor-
tant guidelines for the Equipment user regarding a correct
and safe installation. Particular attention should be paid to
the warnings given in various parts of this manual. Never
dismantle and/or repair the appliance with the power sup-
ply in place. Especially, do not repair electrical elements if
you are not qualified for such work.
INFO: Please note that this appliance is for commercial
use only and must be used exclusively for the purposes
prescribed.
SET UP
INFO: Installation of this Equipment should be performed
by persons qualified or licensed to install electrical
Equipment only. It is the responsibility of the installer to
comply with all local codes.
1. Carefully remove any packing material from the unit
and check loose packing material for small parts or
accessories. Inspect unit for concealed damage before
putting packing material aside.
2. Make sure that the master switch on the front panel of
the unit is in the “0” position. This controls the power
supply.
3.The unit operates at 240 V, 60 Hz, single phase.
Connect the unit by the plug with the main outlet.
4.Turn the master switch to the “I” position. The pilot light
will glow, indicating that it is ON, and the blower motor
will start to run.
5. When heating is completed bring main switch into
O-position and remove the plug from the receptacle.
CAUTION: If excessive noise or vibration is noticed, turn
the master switch OFF and check the blower wheel for
freight damage or loose objects
INFO: Operation of this Equipment must be supervised.
The Dinex base dispenser is designed to heat unitized
stainless steel Dinex 9”wax bases thoroughly and efficiently
by circulating hot air over the electric heating elements
and around the bases using a high-efficiency blower
system.
WARNING: The unit should not be operated continuously
more than 3 hours per heating cycle to avoid damaging
the bases. The master switch should be turned off after
serving the last meal of the day.
LEVEL ADJUSTMENT OF THE DISPENSER SILOS
IMPORTANT: Silo adjustment not covered under warranty.
INFO: The spring adjustment must be performed with the
heating system switched OFF.
1. Place about 20 bases, three to four at a time, onto the
dispenser platform. If the column goes down just a little
bit (or does not go down at all), remove the platform
and unhook the springs equally around the support.
2.The correct adjustment is when the dispensing level is
2” (5cm) higher than the upper edge.The unhooked
springs remain inside the unit as spare springs.
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Operation Instructions:
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THERMOSTAT SETTING
IMPORTANT: Thermostat adjustment not covered under
warranty.
IMPORTANT: The recommended temperature of the bases
is about 250°F (121°C). In order to obtain the best possible
heat-keeping effect, the setting should not be much lower.
You can easily check the temperature by shaking one of the
bases — if the wax has melted completely, it will make a
“gurgling” sound.
The thermostat is pre-set at the highest temperature set-
ting for the dispenser. If you find that the bases are too hot
for your application, reduce the temperature by turning
the thermostat knob to a lower setting. Since virtually all
facilities operate differently, the best way to determine
your optimal thermostat setting is to start with the pre-set
temperature, then adjust to determine the setting which
best suits your application.
The heaters in the unitized base are controlled by an
adjustable thermostat located behind the access panel
inside the unit.
1. Make sure that the master switch is in the “0” position
and remove the plug from the receptacle.
2. Remove the four screws on the access panel and remove
the panel.
3. The thermostat is located on the left-hand side, just
below the blower motor.
4. You can now change the thermostat setting while
pulling the knob into the desired adjustment.
5. Replace the panel, connect the unit with the main
outlet, switch on the unit and check the result of the
new setting.
INFO: Once the proper temperature setting is determined,
it is not necessary to reset the thermostat for every meal.
Leave the thermostat at the desired setting and turn the
unit ON and OFF using the master switch.
LOADING OF BASES
WARNING: Overfilling dispenser silos may cause injury
to operator or damage to the dispenser,thus voiding the
warranty.
1. To avoid bruised fingers or hand injuries, make sure the
level of the upper base is 2”(5cm) higher than the upper
edge of the housing.(See Level Adjustment No. 2 for
Spring Adjustment)
2. Check to be sure that the guide basket is placed in the
supporting frame with the “feet extenders” side down.
Line up the guide basket with the supporting frame so
that the two nest together.
3. Each silo is designed for use with 50 Dinex unitized
bases. This number may vary when using bases of
different structures or dimensions.
WARNING: Never drop stacks of bases into the silo
assembly.This can cause damage to the silo components
and void the warranty. Place three to four bases at a time
into the silo.
IMPORTANT: The recommended temperature of the bases
is about 250°F (121°C). In order to obtain the best possible
heat-keeping effect, your setting should not be much lower.
You can easily check the temperature by shaking one of the
bases — if the wax has melted completely, it will make a
“gurgling” sound.
CAUTION: In spite of the housing insulation, temperatures
at the surface may be high. Never touch the unit without
using thermal protection gloves.
• Please pay attention to the air escape opening at the
rear side. This is where heat is vented by the electric
system using a blower wheel.
• You should keep sufficient distance from that vent
and never cover it during operation. Due to system
technical reasons the temperature level increases
after every heating interval.
DISPENSING OF BASES
WARNING: Severe burns may occur if instructions are not
followed.
1. Turn the master switch to “0” position and disconnect
electrical plug from the receptacle. Move the dispenser
to the start of the tray make-up line.
2. The operator must wear thermal protection gloves or
use a base lifter while dispensing bases. Never touch
bases with bare hands. Never assume that bases are
cool enough to be handled with bare hands.
3. If a base becomes jammed in the silo,do not reach into
the silo to free it — use a long stick instead.
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Maintenance
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Troubleshooting
CAUTION: Prior to cleaning or maintenance work, turn
the master switch to the“0” position and disconnect the
power cord from the unit. The unit should be allowed to
cool first.
Dinex Equipment is constructed with high-quality materi-
als and is designed to provide you with durable service
when treated with care.To obtain the best performance
from your Equipment, it should be cleaned daily and prop-
erly maintained.
SERVICING OF DISPENSER SILOS
If bases get jammed or blocked, check the edges of the
stainless steel guides. If rough or uneven, they must be
smoothed out using sandpaper and/or a file.
DAILY CLEANING
IMPORTANT: Never use chlorinated detergents or deter-
gents containing harsh chemicals.
WARNING: Do not steam clean.The interior and exterior of
the unit cannot be cleaned with caustic agents, abrasive
powder or scouring pads,water jets or high pressure cleaners.
These cleaning methods can cause damage to the electri-
cal components and/or ruin the steel finish and will void
the warranty. For stubborn spots, stains or other discol-
orations, use a commercial stainless steel cleaner or polish
and apply as directed on product label. Avoid products not
specifically formulated for polished stainless steel surfaces.
The exterior of the dispenser should be cleaned daily
using a soft cloth with warm water and a mild detergent
suitable for stainless steel. Clean in the direction of the
grain of the stainless steel. Rinse thoroughly with clean
water and cloth and wipe dry immediately.
INTERIOR CLEANING
CAUTION: Prior to cleaning or maintenance, turn the
master switch to “0” position and disconnect the power
cord from the receptacle. The unit should be allowed to
cool first.
1. The interior of the dispenser should be cleaned as
required, at least once every three months.
2. Open silo lid and unload dishes.
CAUTION: Bases may be hot. Use thermal protection
gloves for removal.
3. A damp cloth may be used to clean the inside of the
dispenser. Do not allow water to come in contact with
the heating elements. Use caution not to bend the
thermostat bulb.
ACCESS PANEL
The removable access panel is located on the back side of
the dispenser. Located behind the panel are:
• 1 blower unit for inside air circulation
• 1 fan for cooling electrical parts
• 1 thermostat
• 1 safety thermostat for protecting the electrical parts
from overheating switches, inner wiring and distributor
connections
All parts can be serviced directly after removal of the
panel, which is easily removed by unscrewing the four
screws and taking the panel laterally out of the unit.
IMPORTANT: Safety-relevant parts should be replaced
with original factory parts only. Any defective parts must
be removed and replaced by a qualified service technician
authorized by Dinex. Should you require service please call
the Dinex Hotline at 1-888-673-4639. In order for the war-
ranty to remain valid, work must be authorized by Dinex
prior to being performed.
Be fore calling the DINEX® Se rvice Hotline [phone])
please obtain the foll owing inform at i on :
• Model number
• Item number
• Serial number
• Purchase date
If appliance does not heat, please check the following:
1. Power supply
• Power line connection
• Plug
• Connection cable
• Master switch
• Proper seat of supply terminal
2. Is the thermostat set to full temperature?
3. Is the thermostat fully operable?
4. Is the Hi-Limit thermostat fully operable?
5. Is the heater element fully operable?
If the blower does not work, please check the following:
1. Power supply
• Power line connection
• Plug
• Connection cable
• Master switch
• Proper seat of supply terminal
2. Is the Hi-Limit thermostat fully operable?
3.Is the blower unit fully operable?

5. Remove the blower wheel (pay attention to rotation
direction).
6. Unscrew the screws on the blower unit and remove
the unit.
7. Replace blower unit.
8. Reconnect electrical wiring.
9. Reassemble access panel to the unit.
Din e x Inte rn ational, I n c .( “ Di n ex”) wa rrants that its DES
Equ i p me nt (“Equi p m e nt”) shall be free from defe c ts in
m aterials and workmanship for a pe ri od of one (1) yea r
f rom the date of deliver y to the initial end-user (“End-
Use r ”) (the “Wa rra nty Peri od” ) . Di n ex shall be notified of all
Equ i p me nt claimed to be defe ct i ve and cover ed by this
wa rranty.The End-User shall include in this notification the
s er ial number and a copy of the Bill of Lading (showi n g
de l i ve r y date) for the Equipme n t . If Di n ex’s invest i g atio n
establishes the existe n ce of the alleged defe ct s, then Di n ex
sh a l l , at Dinex’s choice and expense, repair or re p l a cethe
af f e cted Equipm e n t (provided that the costs of labor on
such repairs shall only be included for pro per wa rra nty
claims asserted in writing within 1 year of deliver y date)
and reimburse End-User for the reasonable shipping co s t s
for re t u rning the Equipme n t to Di n ex, if any.
This warranty does not apply to defects in any Equipment
caused by: (1) normal wear and tear; (2) failure to comply
with any Dinex-provided operation or maintenance
instructions; (3) alteration or modification(s) by parties
other than Dinex or (4) misuse, neglect, accident, Acts of
God or other causes beyond the control of Dinex after
delivery of the Equipment by Dinex to its authorized
distributor.
Repaired or replacement Equipment under this warranty
shall be warranted for the unexpired portion of the origi-
nal Warranty Period applicable thereto plus the period
from notice to Dinex of such defect until completion of
repair or return to the point of original delivery to Buyer.
THIS WARRANTY IS IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING
MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE, WHETHER ARISING BY LAW, CUSTOM,
CONDUCT OR USAGE OF TRADE, AND THE RIGHTS AND
REMEDIES PROVIDED HEREIN ARE EXCLUSIVE AND
PROVIDED IN LIEU OF ANY OTHER RIGHTS AND
REMEDIES. DINEX SHALL HAVE NO LIABILITY OTHER
THAN AS PROVIDED IN THIS WARRANTY, WHETHER
CLAIMED IN CONTRACT, EQUITY, TORT OR OTHERWISE,
FOR OR RESULTING FROM DEFECTS IN MATERIALS OR
WORKMANSHIP OR OTHERWISE.
IN NO EVENT SHALL DINEX BE LIABLE FOR ANY
SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL
DAMAGES ARISING OUT OF OR IN CONNECTION WITH
THE EQUIPMENT,REGARDLESS WHETHER SUCH
LIABILITY SHALL BE CLAIMED IN CONTRACT, TORT,
EQUITY OR OTHERWISE.
Page 5
DINEX Warranty
®
INFO: Defective parts must be replaced according to
the spare parts list.
THERMOSTAT REPLACEMENT
WARNING: Turn the master switch to the “0” position and
remove plug from receptacle.
1. Remove the four screws on the access panel and remove
the panel.
2. The Hi-limit thermostat is located in the lower central
area. Remove the wires and screws, then replace the
Hi-limit thermostat.
3. The thermostat is located on the left-hand side, just
below the blower motor. Remove the wires and screws.
4. Remove the eight screws on the heater unit and remove
the unit.
5. Remove the capillary tube sensors and replace the
thermostat.
6. Remount the access plate.
HEATER REPLACEMENT
WARNING: Turn the master switch to the “0” position and
remove plug from receptacle.To avoid burns allow the unit
to cool down.
1. Remove the four screws on the access panel and remove
the panel.
2. Remove the wires of the master switch, the air exhaust
fan and the Hi-limit control.
3. Unscrew the eight screws on the heater and remove the
heater.
4. Unscr ew the four nuts on the heating unit of the heating
de vice and remove the ventila tion panel.
5. The heating spiral can now easily be removed by
unscrewing the screws and nuts.
IMPORTANT: Make sure not to bend the motor shaft or
the blades of the blower wheel while mounting the new
heating element.
BLOWER REPLACEMENT
1. Un s c rew the four screws on the access panel and remove
the panel.
2. Detach electrical wiring.
3. Unscrew the eight screws on the heater unit.
4. Unscrew the four nuts on the heating unit of the heating
de vice and remove the ventila tion panel.
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Replacement Parts

Page 6
Parts Diagram
1
7
6
8
9
3
2
4&5
11&12
10
Reference
Number
Pa rt
Number Quantity Description
1 014126075 1 Energy Module
2 014121403 2 Frame, Supporting
3 014118208 2 Guide Basket
4 014004105 24 Spring, 5 Gram
5 014004106 8 Spring, 10 Gram
6 4142275 1 Handle, Push
7 014000129 2 Caster, 5" With Brake
8 014000128 2 Caster, 5" No Brake
9 014122900 2 Hinge Bearing
10 014122298 2 Cover Assembly
11 014002989 2 Door Gasket
12 0162625 2 Handle & Lock

Page 7
Wiring Diagram
4
3
1
2
338ºF
M M
L1
2 Pole, 3 Wire
L2
56 7 8
6-20P Plug
GR
Reference
Number
Pa rt
Number Description
1 014001054 Plug, 20 Amp 240 Volt
2 014001501 Cord, 8’ 14/3 AWG
3 019014970 Switch, Main“ON/OFF”
4 014001209 Thermostat, 68-338 F
5 014001211 Thermostat, Limit
6 014001110 Heating Element, 240V 3000W
7 014001400 Motor, Convection
8 014001401 Ventilator, Auxiliary

DINEX INTERNATIONAL, INC. 628-2 HEBRON AVENUE,GLASTONBURY CT 06033 • 1.800.523.9752
WWW.DINEX.COM
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