Direct Healthcare Group Gate EASY SoftBack User manual

A DIRECT HEALTHCARE GROUP COMPANY
GATERD.SE
EASY SoftBack
Technical Manual

EASY SOFTBACK
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EASY SoftBack
EASY is a well-designed hygiene stool with a great many advanced functions. The hygiene chair is designed
with telescoping pillars to create as much space and exibility as possible for care personnel. The chair is
suitable for use in shower and toilet environments in care institutions and at home.
EASY can be raised, lowered and tilted forwards and backwards even with the user in the chair. It’s functions
make the EASY Unequalled aid for personnel while also providing great comfort for the user (for example, its
ability to tilt really helps take the strain).
EASY is available with our new, soft Comfort seat with an opening at the rear for a more natural, hygienic
working method.
Contents
1. Parts list 04
2. Spare parts 04
3. Accessories 06
4. Cleaning and maintenance 07
5. Replacement of remote control 09
6. Calibration of actuators 09
7. Reset service indicator 09
8. Troubleshooting when chair cannot be operated 10
9. Safety instructions 10
10. ID label 11
11. Warranty 11
12. Technical specication 12
13. Information on EMC 14
14. Further information om EMC, advanced 14
15. Dimensions 17

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1. Detaljförteckning
157-283-EASY Headrest for SB incl. attachment
258-220-1 Backrest SB
357-288-2 Armrest lock
458-245-L/R Armrest SB (left/right), alloy detail only
558-209 Handrest
658-285-1 Seat frame SB
757-250-1 Plastic seat
756-233 Plastic seat/keyhole, green
858-280-L/R Pillars complete (Left / Right)
958-277 Holder (footrests)
10 58-283-1-L/R Footrest (left/right)
11 58-296-1 Footrest
12 58-281-1 Bottom frame
13 57-049-RF Wheel with bolt - fully braked
13 57-040-RF Wheel with bolt - directional lock and fully braked
14 58-360 Cover
15 57-793 End plug
16 58-253 Battery Pb 5,0 Ah
17 58-291 Cover control box
18 58-293 Bellows (silicone)
19 58-282 Cap (tilt actuator)
20 58-252 Tilt actuator TA16
21 58-290 Cover plate on the left
21 58-289 Cover plate right incl. holder tilt actuator
22 57-235 Cover/armrest
2. Spare parts
Part no. Description
58-255 Charger, universal volt
58-255-1/2/3/4 Cable to 58-255 (EU; UK; US; AUS)
58-254 Remote control for Easy

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3. Accessories
Part no. Description
56-205 Shower seat around hole
56-206 Soft PU seat
56-212-EASY Barrier (52cm), Easy
56-213 Splashback
56-214 Armrest lock (M8)
56-216 Inll
56-217 Waist belt / Thigh belt, Hygiene chairs
56-218 Slides
56-220-EASY Heel strap kit (pair), Easy
56-221 Width kit (+ 50mm) Easy SB
56-227-L Calf rest, left
56-227-R Calf rest, right
56-229 Chest belt
56-232 Plug, soft seat
56-234 Comfort seat (back opening), green, Easy
56-259-L Calf rest left, Easy
56-259-R Calf rest right, Easy
56-260-L Footrest left, Easy
56-260-R Footrest right, Easy

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4. Cleaning and maintenance
The chair is made of stainless steel pipes (powder coated) and aluminium. Exposed details that have not been
painted are made of aluminium or stainless steel. Be sure to check that the product feels stable / slip-free - no
loose screw joints may be present. Damaged or defective parts should be replaced as soon as possible.
After performing maintenance below, reset the service indicator (see page 7).
Cleaning, general
• Clean the chair by wiping with a common detergent (NOT based on Pentanol) or washing machine / auto-
clave (max 85 degrees).
NOTE: Remote control / control box or coupling (female) (if remote control is removed before washing) must be
protected from high pressure water. This can be done with a plastic bag or the like that can withstand the wa-
ter pressure of the washing machine. Place remote control / control box or connector (female) so that running
water cannot penetrate.
• Seat - can be removed and cleaned separately or washed in machine / autoclave (max 85 degrees).
• The pillars - cleaned with commonly used cleaning / disinfectants in health care (alcohol-based). The pillars
should be cleaned with agents that partly dissolve fat and partly remove lime stains. When cleaning the
pillars, the chair is set at maximum height. Apply detergent and allow to work as directed (make sure the
agent also ows into the pillar), rinse.
NOTE: At regular intervals, the pillar bottom plate should also be cleaned - this is done by removing the bottom
plug (see Figure 18) and cleaning agent applied directly to the pillar. Let water work / rinse out. Mechanical
machining may be needed.
NOTE: To avoid pinch damage - be sure to always reposition the protective cap.

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Check thoroughly (at least once a year)
1. Armrests - so that the slip guard / wrist guard is intact and xed.
2. Pillars - Calibrate the chair and then check its functionality with the remote control. Make sure the pillars
(up / down) are synchronous and feel loose. Also, check the bellows so that they are whole - these must
be replaced if they are damaged.
3. The seat / soft seat - is complete and without cracks. No sharp edges may be present.
4. Footrest plates - are whole and possible to adjust in the intended way. Make sure clips are fully and
securely fastened. The heel straps should be located on the back of each footrest plate.
5. Wheels - Do not roll slowly or sit loose. Also check that the brake is working.
6. Back / Headrest should be complete and have no holes or other damage to the straps / locking brackets.
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5. Replacement of remote control
Incorrect remote control is easily changed by releasing the contact / remote control on the left pillar - new
remote control is mounted in the same way.
NOTE: It is important that contact is locked with the clamp lock to ensure IP X5.
6. Calibration of actuators
The calibration of the actuators (height / lowering only) is normally done fully automatically each time the chair
reaches its end positions (min height, max tilt).
If the chair still does not go in parallel or if the tilt function does not seem to work, an ACTIVE calibration can be
done. This is done by holding down <button-slow / up> + <button-slow / down> simultaneously.
After about 15 seconds the chair will be moved to its end positions ie. my height and maximum slope
backwards. Hold down the buttons until the end positions are reached. Release the buttons and wait 5
seconds. The chair is now calibrated and can be used again.
Calibration should NOT be done with user in chair. Note that all 3 actuators move during the calibration
phase. Otherwise, cancel the calibration immediately and contact Customer Service / GATE (or your
local dealer).
7. Reset service indicator
The remote control has a service indicator for periodic maintenance reminder (min once a year). The service
indicator measures voltage and is activated after 11 months (ashes every 4 seconds). After 12 months the
indicator will glow steadily.
The indicator is reset by holding down buttons on the remote control (top line, <fast up>, <fast down>) for 30
seconds.

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8. Troubleshooting when chair cannot be operated
NOTE: Chair cannot be operated over seat height 65cm if chair is tilted forward. Seat can also not be tilted
forward if seat height is higher than 65cm.
Before starting troubleshooting - always restart the battery (see below - hold the battery OFF)
button for about 5 seconds. Wait a minute. Activate the battery through its ON button).
1. Check the battery charge via the re-
mote control’s battery indicator (acti-
vate the remote control if necessary by
pressing any button).
2Switch off the battery manually using
the Battery Off button (see below).
Wait a minute. To activate the battery,
press its On button (see below).
Make sure the battery indicator light is
on or ashing.
1a. Indicator shows green ==> Calibrate
actuator (see page 7).
The indicator light is on / ashing ==>
Replace the remote control and charge
the battery as instructed.
1b. Indicator shows red ==> Charge the
battery.
The indicator light is not on / ashing
==> Change battery.
1c. Indicator is off ==> Connect the
charger to the remote control. If charg-
ing is indicated in the remote control,
charge the battery as instructed.
If charging is not indicated - continue
to 2.
If the above has been done and the chair cannot be operated - contact Customer Service / GATE.
9. Safety instructions
Shower chair should only be used:
• As a shower / hygiene tool
• Indoors, on at and hard surfaces

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10. ID label
1. Part number
2. Product name
3. Date of manufacture
4. Max user weight
5. Serial number
6. Warning: see instructions for use
7. EAN code
11. Warranty
We normally provide a 2-year warranty on manufacturing defects (does not apply to wear details or battery).
The battery is given a 6 month warranty on manufacturing defects.
For more information or questions please contact:
Gate Rehab Development AB
Industrigatan 2, S-333 75 Reftele
tel [phone]
[email protected]
www.gaterd.se
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A DIRECT HEALTHCARE GROUP COMPANY

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12. Technical specications
Material
Aluminium
Plastic (PP, PP/GS, PA, PA/GS, TPE, Silicone)
Textile Dartex
Foam (PUR)
Steel (Stainless)
Frame / stand Powder coating (polyester)
Specication power system
Actuator Raise/lower/pillars Tilt function
Voltage 24V 24V
Lift 100kg/pelare 150 kg
Stroke 400 mm 75 mm
Installation dimensions 377 mm 198 mm
Protection class N/A IP66W
Protection class pillars IPX5
Speed - without load 32 mm/s 11,5 mm/s
Speed - full load 19 mm/s 7 mm/s
Blocking when lifting 100 kg 150 kg
Operating temperature 5-45°C 5-45°C
Battery TBB6
Voltage 24 V
Capacity 5 Ah
Type Pb
Protection class IP66W
Battery charger TP9
Voltage in 100-240V 50/60 Hz
Voltage 29V
Control box TC14
Processor MCU 3 motorer
Protection class IP66W

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Wiring Diagrams / Control box
The control box is reached by removing the protective cap - 4 screws.
Control box with battery with removed cover.
Actuators (2x up / down and 1x tilt), The actuators are connected directly to the control box as below. Remote
control and battery are connected via spindle cable to control box as below.
A
B
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Control box (A): Spindle cable (B):
1. Connection connector # 1 / Spindle cable 1. Connects to input # 1 on control box
2. Actuators up / down - left 5. Remote control
3. Actuators up / down - right 6. Battery
4. Actuators tilt 7. Connects to outgoing connector on control box
7. Connected to spindle cable # 7
13. Information on EMC
The Easy hygiene chair has been tested to work in Hospitals and Home Health Care environments.
The main function of the hygiene chair is to be able to operate upwards / downwards, backwards / forwards
as well as charging the battery. Testing has shown that as long as the chair is subject to interference within the
limits of this standard, no loss of main functions can be detected. Disturbances that are more powerful than
these tests show, can affect the functions of the hygiene chair in such a way that they are manoeuvrable.
The hygiene chair consists of the following cables:
• AC cable for charger, 3 conductors, 2.0 m
• DC cable between charger and remote control, 2 split, 1.0m
• Signal - cable between control box and remote control, 2.5m
WARNING: Always replace the Hygiene Chair’s electrical components or cabling with original parts
from supplier. Failure to do so may affect the product’s EMC approval.
Avoid placing / using the chair less than 0.35m from other medical equipment and / or mobile phones (or other
transmitting equipment). This is because there is then a risk that the main functions of the product will not work
as intended or that our product may interfere with other medical equipment.
14. Further information on EMC, advanced
The EASY hygiene chair (“product”) is intended for use in the electromagnetic environment specied
below. The customer or the user of the product should assure that it is used in such an environment.
Emissions test Compliance Electromagnetic environment - guidance
RF emissions
CISPR 11 Group 1
The product uses RF energy only for
its internal function. Therefore, its RF
emissions are very low and are not likely
to cause any interference in nearby
electronic equipment.
RF emissions
CISPR 11 Class B The product is suitable for use in all
establishments including domestic
establishments and those directly
connected to the public low-voltage
power supply network that supplies
buildings used for domestic purposes.
Harmonic emissions
IEC 61000-3-2 Class A
Voltage uctuations/ icker
emissions
IEC 61000-3-3
Complies

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The product is intended for use in the electromagnetic environment specied below. The customer
or the user of the product should assure that it is used in such an environment.
Immunity test IEC 60601 test level Compliance level Electromagnetic
environment - guidance
Electrostatic discharge
(ESD)
IEC 61000-4-2
+/- 8 kV contact
+/- 2,4,8,15 kV air
+/- 8 kV contact
+/- 2,4,8,15 kV air
Floors should be wood,
concrete or ceramic
tile.
If oors are covered
with synthetic material,
the relative humidity
should be at least 30
%.
Electrical fast transient /
Burst
IEC 61000-4-4
+/- 2 kV for power
supply lines
+/- 1 kV for input/
output lines
+/- 2 kV for power
supply lines
n/a. for input/output
lines
Mains power quality
should be that of a
typical commercial or
hospital environment.
Surge
IEC 61000-4-5
+/- 1 kV differential
mode
+/- 2 kV common
mode
+/- 1 kV differential
mode
n/a. for common mode
Mains power quality
should be that of a
typical commercial or
hospital environment.
Voltage dips, short
interruptions and voltage
variations on power
supply
input lines
IEC 61000-4-11
<5 % UT
(>95 % dip in UT)
for 0,5 cycle
40 % UT
(60 % dip in UT)
for 5 cycles
70 % UT
(30 % dip in UT)
for 25 cycles
<5 % UT
(>95 % dip in UT))
for 5 sec
<5 % UT
(>95 % dip in UT)
for 0,5 cycle
40 % UT
(60 % dip in UT)
for 5 cycles
70 % UT
(30 % dip in UT)
for 25 cycles
<5 % UT
(>95 % dip in UT))
for 5 sec
Mains power quality
should be that of
a typical commercial
or hospital environment.
If the user of the
[Equipment or System]
requires continued
operation during power
mains interruptions, it is
recommended that the
[Equipment or System]
be powered from an
uninterruptible power
supply or battery.
Power frequency (50/60
Hz) magnetic eld
IEC 61000-4-8
30 A/m 30 A/m
Power frequency
magnetic elds should be
at levels characteristic
of a typical location in
a typical commercial or
hospital environment.
NOTE UT is the a.c. mains voltage prior to application of the test level.

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The product is intended for use in the electromagnetic environment specied below.
The customer or the user of the product should assure that it is used in such an environment.
Immunity test IEC 60601 test
level
Compliance level Electromagnetic environment - guidance
Portable and mobile RF communications
equipment should be used no closer than
0,35m to any part of the product,
including
cables, than the recommended separation
distance calculated from the equation
applicable
to the frequency of the transmitter.
Recommended separation distance
d = 1,2√p 80 MHz to 800 MHz
d = 2,3√p 800 MHz to 2.5 GHz
where P is the maximum output power
rating of the transmitter in watts (W)
according to the transmitter manufacturer
and d is the recommended separation
distance in meters (m).
Field strengths from xed RF transmitters,
as determined by an electromagnetic site
survey, a should be less than the
compliance level in each frequency range.
b
Interference may occur in the vicinity of
equipment marked with the following
symbol.
NOTE 1 At 80MHz and 800MHz, the higher frequency range applies.
NOTE 2 These guidelines may not apply in all situations. Electromagnetic propagation is affected by
absorption and reected from structures, objects and people.
Field strengths from xed transmitters, such as base stations for radio (cellular/cordless) telephones
and land mobile radios, amateur radio, AM and FM radio broadcast and TV broadcast cannot be predicted
theoretically with accuracy. To assess the electromagnetic environment due to xed RF transmitters, an
electromagnetic site survey should be considered. If the measured eld strength in the location in which the
product is used exceeds the applicable RF compliance level above, the product should be observed to verify
normal operation. If abnormal performance is observed, additional measures may be necessary, such as
reorienting or relocating the product.
b Over the frequency range 150 kHz to 80 MHz, eld strengths should be less than 10 V/m.

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15. Dimensions
All dimensions in millimeters and with 125 mm wheels. When using Double wheels / 100mm, width over
wheels increases by + 30mm.

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GATERD.SE
Gate Rehab Development AB
Industrigatan 2
Reftele, Sverige
S-330 21
T: 0371-318 00
F: 0371-318 01
E: [email protected]
LIT-00116 Issue 1
Date: January 2020
A DIRECT HEALTHCARE GROUP COMPANY