Travel Buggy CITY 2 PLUS User manual

Foldable Power Chair
CITY 2 PLUS
by Travel Buggy

TABLE OF CONTENTS
CAUTION: Read all precautions and instructions in this manual before using this equipment.
Improper use or maintenance can void the warranty. Keep this manual for future reference.
2
NOTICES 3
SAFETY INFORMATION 4
BATTERY SAFETY INFORMATION 5
SPECIFICATIONS 7
UNBOXING 9
SET UP 10
OPERATING 14
REMOVABLE MOTOR/WHEEL SUBASSEMBLY 16
TRANSPORT 17
BATTERY MAINTENANCE 18
CHARGING 20
ADJUSTING SEATING WIDTH AREA 22
MAINTENANCE & CARE 23
TROUBLESHOOTING 24
DIAGNOSTICS 25
LIMITED WARRANTY 26
CONTACT & SUPPORT 27

NOTICES
Thank you for choosing CITY 2 PLUS by Travel
Buggy, a convenient to use and portable electric
wheelchair.
It is important to read through this manual before
operating your CITY 2 PLUS to become familiar
with its features as well as its limitations and
safety information.
You will find the operation and care of your CITY 2
PLUS very simple and easy, but should you have
any questions please contact Travel Buggy
OUR CUSTOMER HOTLINE
Canada: 1.888.56.BUGGY (28449)
USA: 1.855.56.BUGGY (28449)
EMAIL
[email protected]
DISCLAIMER:
The notes, warnings, and cautions contained within the manual and marked by the
triangular Caution Symbol should be given special care. Users should also pay
special attention to information marked in this manual beginning with NOTICE.
Travel Buggy, its affiliates and partners cannot be held responsible for personal injury or
property damage resulting from the unsafe or improper operation or maintenance of the
CITY 2 PLUS Power Wheelchair.
As part of our ongoing product improvement initiative, Travel Buggy reserves the right
to change specifications and design without notice. As a result, there may be minor
differences between your CITY 2 PLUS and the photos, illustrations and instructions in this
manual.
3

SAFETY INFORMATION
• DO make certain that the seat is in a
locked position when you are operating
your CITY 2 PLUS
• DO reduce your CITY 2 PLUS’s speed
when you are driving around a corner
• DO proceed with caution as you
approach the downgrade of a ramp or
other incline and when driving near a
raised surface or unprotected ledges
and drop offs (curbs, porches, stairs,
etc.)
• DO avoid exposure to rain, snow, ice, salt,
or standing water whenever possible
• DO maintain and store in a clean and
dry condition
• DO keep your hands away from the tires
when driving. Be aware that loose fitting
clothing can become caught in drive
tires
• DO keep tools and other metal objects
away from battery terminals. Contact
with tools can cause electrical shock
• DO follow the recommended weight
capacity (395 lbs / 180 kg)
• DO follow the recommended incline
slope rating (12 degrees / 21.3% slope)
• DO check the battery charge to ensure
there is enough charge to get to your
destination before using.
• DO ensure your CITY 2 PLUS’s power is
OFF when entering and exiting the power
wheelchair
• DO NOT drive your CITY 2 PLUS across the
side of a hill or diagonally up or down a
hill, and do not stop (if possible) while
driving up or down an incline
• DO NOT operate your new CITY 2 PLUS for
the first time without completely reading
and understanding the owner’s manual
• DO NOT carry additional passengers on
your CITY 2 PLUS
• DO NOT use your CITY 2 PLUS as a seat in
a moving vehicle
• DO NOT allow unsupervised children to
play near the power wheelchair
• DO NOT operate your CITY 2 PLUS while
under the influence of alcohol, as this
may impair your ability to drive safely
• DO NOT sit in the CITY 2 PLUS while in a
moving vehicle, an accident or sudden
stop may cause you to be thrown from
the power wheelchair
• ALL servicing must be performed by
qualified personnel only. Unauthorized
modifications to power wheelchair,
its power system or its control system
may compromise the performance
and safety of the system. UNDER NO
CIRCUMSTANCES should you attempt
any repair or service that is not covered
in this manual.
• ALWAYS ensure all safety warning labels
are in place and legible.
4
WARNING:The operator should read all of the warnings signs and instructions here and on the power wheelchair before use.
WARNING: Always protect batteries from freezing temperatures and never charge a frozen battery. This will damage the battery and
may cause personal injury. Attempting to charge a battery in freezing conditions does not prevent a battery from freezing.
WARNING: You should not operate your scooter on public streets and roadways. Be aware that it may be difficult for traffic to see you
when you are seated on your power wheelchair. Obey all local pedestrian traffic rules. Wait until your path is clear of traffic, and then
proceed with extreme caution.

BATTERY SAFETY INFORMATION
WHEN USING THE BATTERY
1. Lithium-ion battery packs may get hot,
explode or ignite and cause serious
injury if exposed to abuse conditions. Be
sure to follow the safety warnings listed
below:
• DO NOT place the battery near fire or
heat the battery
• DO NOT install the battery backwards
so the polarity is reversed
• DO NOT connect the positive and
negative terminals of the battery to
each other with any metal object
(such as a wire)
• DO NOT carry or store the battery
together with necklaces, hairpins, or
other metal objects
• DO NOT pierce the battery with nails
strike the battery with a hammer,
step on the battery or otherwise
subject it to strong impacts or shocks
• DO NOT solder directly onto the
battery
• DO NOT expose battery to water or
salt water, or allow the battery to get
wet
2. DO NOT disassemble or modify the
battery. The battery contains safety and
protection devices, which if damaged,
may cause the battery to generate heat,
explode or ignite
3. DO NOT place the battery in or near fire,
on stoves or other high temperature
locations. Do not place the battery in
direct sunlight, or use or store batteries
inside cars in hot weather. Doing so may
cause the battery to generate heat,
explode or ignite. Using the battery in
this manner may also result in a loss
of performance and a shortened life
expectancy.
4. If the device is to be used by children, the
caregiver should explain the contents
of this document to the children and
provide adequate supervision to ensure
the device is being used appropriately
5. When the battery is worn out, insulate
the terminals with adhesive tape or
similar materials before disposal
6. Immediately discontinue use of the
battery if, while using, charging or storing
the battery, the battery emits an unusual
smell, feels hot, changes color, or shape,
or appears abnormal in any way.
Contact Travel Buggy if any of these
problems are observed
7. DO NOT place battery in microwave
oven, high pressure containers or on
induction cookware
5

6
BATTERY SAFETY INFORMATION
CHARGING PRECAUTIONS
1. BE SURE to follow the warnings listed
below while charging the battery. Failure
to do so may cause the battery to
become hot, explode or ignite and cause
serious injury.
• When charging the battery, ONLY USE
THE SPECIFIED CHARGER PROVIDED
WITH THE PRODUCT
• DO NOT attach the battery to a
power supply plug or directly to a
car’s cigarette lighter
• DO NOT place the battery in or near
fire, or in direct sunlight. Heating
the battery can damage the safety
circuitry, which can cause additional
heating, rupture or ignition of the
battery
2. DO NOT continue charging the battery
if it does not recharge in the timelines
specified in the operating manual
3. THE TEMPERATURE range over which a
battery can be charged is 0°C to 45°C
(32°F to 113°F). Charging the battery at
temperatures outside of that range may
cause severe damage to the battery or
reduce battery life expectancy
WHEN DISCHARGING THE BATTERY
1. DO NOT discharge the battery using any
other device except for the specified
device. When the battery is used in
devices other than the specified device,
it may damage the battery or reduce
its life expectancy. If the device causes
abnormal current flow, it may cause the
battery to become hot, explode or ignite
and cause serious injury.
2. THE TEMPERATURE range over which the
battery can be discharged is -20°C to
60°C (-4°F to 140°F). Use of the battery
outside this temperature range may
damage the performance of the battery
or may reduce its life expectancy.

SPECIFICATIONS
RECLINE LEVER
RAISING ARM RESTS
EASY TO USE CONTROLLER
CUSHION
BACKREST CUSHION
WITH STORAGE BAG
ADJUSTABLE FOOT
REST
STORAGE BAG
LITHIUM-ION
BATTERY (2)
OVERALL HEIGHT 40”
OVERALL LENGTH 44” OVERALL WIDTH 23”
BACK REST 20.5” FLOOR TO SEAT 19.5”
SEAT DEPTH 17.5”
SEATING WIDTH 19.5” / 23”
12” NON-PUNCTURE
REAR WHEEL
ANTI-TIP WHEELS
250 WATT
BRUSHLESS MOTORS
8” NON-PUNCTURE
FRONT WHEEL
WASHABLE SEAT CUSHION
7

PERFORMANCE SPECIFICATIONS
DRIVING RANGE: 15.5 MI / 25 KM
MAXIMUM SPEED: 4.5 MPH / 7 KPH
DRIVE SYSTEM: TWO MOTOR DRIVE SYSTEM
MOTOR TYPE: 250 WATT BRUSHLESS
INCLINE CAPABILITY: 12° / 21.3%
TURNING RADIUS: 33"
STOPPING DISTANCE: 5 FT (AT FULL SPEED)
OBSTACLE CLEARANCE: 1.5”
BRAKING SYSTEM: ELECTROMAGNETIC
MAX WEIGHT CAPACITY: 395 LBS
DIMENSIONAL SPECIFICATIONS
UNFOLDED DIMENSIONS: 44”L X 23”W X
40”H
CHAIR GROSS WEIGHT: 65 LBS
CHAIR NET WEIGHT: 58 LBS (NO BATTERIES)
3PCS SUBASSEMBLY WEIGHT: 40 LBS
(FRAME), 12.5 LBS X 2 (MOTOR/WHEEL)
SEAT CUSHION SIZE: 17” (W) X 17.5” (D)
FOLDED DIMENSIONS: 33”L X 23”W X 13”H
SEATING WIDTH: 19.5” / 23”
FRONT WHEEL DIAMETER: 8”
REAR WHEEL DIAMETER: 12”
FLOOR TO SEAT HEIGHT: 19.5”
BACK SUPPORT HEIGHT: 20.5”
OTHER SPECIFICATIONS
BATTERY TYPE: LITHIUM-ION (24V X 6AH)
BATTERIES PROVIDED: TWO (2)
BATTERY WATT HOUR: 144 WH (AIRLINE
APPROVED)
BATTERY CHARGE CYCLES: ~1,000
TIRES: NON-PUNCTURE
CHARGING TIME: 5 TO 7 HOURS
CHARGER INPUT: 100-240V, 50/60HZ
(INTERNATIONAL)
CHARGER OUTPUT: 29.4V 2.0A
LAP BELT: PROVIDED
HORN: BUILT-IN
SPECIFICATIONS
8

UNBOXING
• Open the top of the box as received and
remove the foam lid inside the package
• To remove the electric wheelchair,
orientate the box such that when it is
laid down on the ground the footplate is
at the bottom
• Grab the top bar and begin to pull your
Travel Buggy out horizontally parallel
with the ground.
BOTTOM
TOP
9
• Locate the components provided with your power wheelchair
SEAT CUSHION BACK REST
CUSHION
BATTERY CHARGER
JOYSTICK
CONTROLLER
LITHIUM
BATTERY (2)*
LAP BELT
TOOLS
NOTICE: Lithium Batteries are already installed and charged on the power chair when shipped.
BOLTS X4
CUP HOLDER
SEAT WIDTH
SPACERS X2

SET UP
10
• Grasp the padded bar at the
top of the chair while pushing
down on the seat to unfold the
electric wheelchair like a lawn
chair
• Continue to expand the chair
into a seated position until
you hear a *CLICK* indicating
it has locked into the seated
position.
• Locate the seat cushion and back rest
cushion provided.
• Orientate the seat cushion such that
the zipper of the cushion will be at the
rear of the seat and the Velcro on the
bottom of the seat cushion aligns with
the Velcro on the seat (Image 1).
1

11
SET UP
• Locate the joystick controller in the stor-
age pouch below the power chair.
• Slide the joystick controller into the arm-
rest tube until a comfortable arm length
is achieved for the user (image 1).
• Tighten the corkscrew to secure the joy-
stick (image 2)
• Align the arrows of the joystick connec-
tion cables and press them together to
plug the joystick controller in (image 3)
• Rotate the coupling over the connection
point to secure the connection point
(image 4)
• Joystick can be positioned on left or
right arm rest
• To change joystick position, first remove
the joystick by performing the opposite
sequence of the steps above
• Unscrew the wire harness under the
armrest (1) cut the plastic ties on the
frame of the chair (2) to create slack in
the joystick power cable
• Move the power cable to the opposite
side and re-fasten using the wire
harness and plastic ties, be sure the
cable is not interfering with the folding
or movement of the electric wheelchair
• Connect the joystick
1
1
3 4
2
2
2

12
SET UP
• Locate the cup holder provided with your
new CITY 2 PLUS Power Chair
• Insert the cup holder into the opposite
arm rest tube from joystick, fasten
securely with the corkscrew
• The adjustable foot rest has three
extension positions
• To adjust the foot rest to a comfortable
length, pull both side pins to release
the foot rest, then pull it forward to the
subsequent position
• Ensure the pins are both locked into the
new position
• Your CITY 2 PLUS model may have come
with a reclining backrest
• This allows the user to recline the back
rest into multiple positions for comfort
• To release the back rest, push UP on
the lever at the back of the back rest
(1) while simultaneously pulling down
from the top bar of the back rest frame
Release the lever to lock the back rest
into the desired position
1
WARNING: DO NOT attempt to recline the chair while seated in the CITY 2 PLUS power wheelchair.

13
SET UP
• Before sitting in the electric wheelchair, be sure the power button is OFF and the rear brake
levers are in the DOWN (locked) position
• CITY 2 PLUS offers the user 2 optional entry alternatives, direct front entry or side entry
• If you prefer a front entry, we recommend flipping up the foot plate to create an easier sitting
experience
• DO NOT step on the footplate when entering or exiting the CITY 2 PLUS as it may cause the power
chair to move in an unsafe manner
• To enter on the side, pull the arm release knob and lift the arm rest vertical to provide the
required clearance

OPERATING
• CITY 2 PLUS electric wheelchair has an easy to use 360 degree joystick controller featuring
multiple speeds and a battery life indicator
• Take some time in a safe, controlled environment to learn the operation of the controller, the
speed and the maneuverability of the CITY 2 PLUS
• Be sure to adjust the speed depending on your environment and while turning
• To slow down, slowly bring the joystick back toward the initial position.
• To stop, just bring the joystick back to the initial position
• Use extra care when you drive the CITY 2 PLUS in reverse
14

OPERATING
• In order to have a care giver push the
CITY 2 PLUS, it must be put in Free Wheel
mode
• This mode disengages the drive
mechanism to the wheels, making them
free to push manually
• To put the CITY 2 PLUS in Free Wheel
Mode, come to a full stop and turn OFF
the power on the controller.
• Push UP on the two red levers located on
each rear wheel as shown
FREE WHEEL/
MANUAL MODE (UP)
LOCKED/ POWER
MODE (DOWN)
15

16
REMOVABLE MOTOR/WHEEL SUBASSEMBLY
WARNING: Always make certain the wheels are properly inserted back into position and that both the teeth of the locking plate and the
locking pin are in place before using your Travel Buggy.
• Your CITY 2 PLUS model may have come
with Quick Release Wheels to reduce the
overall weight of your Travel Buggy
• To release the rear wheels, first unplug
the quick connect cables at the back of
the unit (image 1)
• Remove the locking pin (image 2) and
slide the wheels horizontally off the
locking plate (image 3)
• Reverse these steps to connect the
wheels again before using your CITY 2
PLUS model
1
2
3

17
WARNING: Never transport the CITY 2 PLUS in a tie down system, as the CITY 2 PLUS is not compatible with them. Never sit in the CITY 2
PLUS and be transported in a moving vehicle. Do not place the folded CITY 2 PLUS in the front seat with the driver where it could move or
slide.
TRANSPORT
• It is recommended to turn OFF your CITY 2 PLUS power wheelchair
• Unlock the frame latch by pressing down (1) while simultaneously beginning the folding process
• Continue the folding process by holding one hand beneath the seat frame and another on the
top bar (2), similar to a lawn chair
• Once folded, the power chair can balance on its rear wheels (3)
• Next, release the wheels to allow the CITY 2 PLUS to move freely by pressing UP on the rear brake
switches as indicated (4)
• Finally, the footrest can be used to pull the CITY 2 PLUS (5). We recommend fully extending the
foot rest in order to pull more easily.
FREE WHEEL/
MANUAL MODE (UP)
1 3
4 5
2

BATTERY MAINTENANCE
Lithium-Ion rechargeable batteries require
routine maintenance and care in their use and
handling. Read and follow the guidelines in this
document to safely use Lithium-Ion batteries and
achieve the maximum battery life span.
OVERVIEW
Do not leave batteries unused for extended
periods of time, either in the product or in
storage. When a battery has been unused for 6
months, check the charge status and charge or
dispose of the battery as appropriate.
The typical estimated life of a Lithium-Ion
battery is about three years or ~500 charge
cycles, whichever occurs first. One charge cycle
is a period of use from fully charged, to fully
discharged, and fully recharged again. Use a
three-year life expectancy for batteries that do
not run through complete charge cycles.
Rechargeable Lithium-Ion batteries have a
limited life and will gradually lose their capacity
to hold a charge. This loss of capacity (aging)
is irreversible. As the battery loses capacity, the
length of time it will power the product (run time)
decreases.
Lithium-Ion batteries continue to slowly
discharge (self-discharge) when not in use or
while in storage. Routinely check the battery’s
charge status.
Use only the provided battery(s) in your product.
Use only the provided charger to charge your
battery(s).
BATTERY MAINTENANCE
Observe and note the run time that a new fully-
charged battery provides for powering your
product. Use this new battery run time as a basis
to compare run times for older batteries. The run
time of your battery will vary depending on the
product’s configuration and the applications that
you run.
Routinely check the battery’s charge status.
Carefully monitor batteries that are approaching
the end of their estimated life.
Consider replacing the battery with a new one if
you note either of the following conditions:
• The battery run time drops below about 80%
of the original run time.
• The battery charge time increases
significantly.
If a battery is stored or otherwise unused for an
extended period, be sure to follow the storage
instructions in this document. If you do not follow
the instructions, and the battery has no charge
remaining when you check it, consider it to be
damaged. Do not attempt to recharge it or to use
it. Replace it with a new battery.
CHARGING
Always follow the charging instructions provided
with your product. Refer to your product’s
user manual and/or online help for detailed
information about charging its battery.
Use only the provided charger to charge your
battery.
NOTE: When you troubleshoot battery issues for dual battery configurations, test one battery and one battery slot at a time. A defective
battery can prevent the battery in the opposite slot from charging, leaving you with two uncharged batteries.
18
NOTE: The battery self-discharges during storage. Higher temperatures (above 20 °C or 68 °F) reduce the battery storage life.

19
BATTERY MAINTENANCE
STORAGE
• Charge or discharge the battery to
approximately 50% of capacity before
storage.
• Charge the battery to approximately 50% of
capacity at least once every six months.
• Remove the battery and store it separately
from the product.
• Store the battery at temperatures between 5
°C and 20 °C (41 °F and 68 °F).
HANDLING PRECAUTIONS
• Do not disassemble, crush, or puncture a
battery.
• Do not short the external contacts on a
battery.
• Do not expose a battery to fire or water.
• Do not expose a battery to temperatures
above 60 °C (140 °F).
• Keep the battery away from children.
• Avoid exposing the battery to excessive
shock or vibration.
• Do not use a damaged battery.
• If a battery pack has leaking fluids, do not
touch any fluids.
• Dispose of a leaking battery pack (see
Disposal and Recycling in this document).
• In case of eye contact with fluid, do not rub
eyes. Immediately flush eyes thoroughly with
water for at least 15 minutes, lifting upper
and lower lids, until no evidence of the fluid
remains. Seek medical attention.
• Immediately discontinue use of the battery if,
while using, charging or storing the battery,
the battery emits an unusual smell, feels
hot, changes color, or shape, or appears
abnormal in any way. Contact Travel Buggy if
any of these problems are observed
TRANSPORTATION
• Always check all applicable local, national,
and international regulations before
transporting a Lithium-Ion battery.
• Transporting an end-of-life, damaged, or
recalled battery may, in certain cases, be
specifically limited or prohibited.
DISPOSAL AND RECYCLING
• Lithium-Ion batteries are subject to disposal
and recycling regulations that vary by
country and region. Always check and follow
your applicable regulations before disposing
of any battery. Contact Rechargeable Battery
Recycling Corporation (www.rbrc.org) for
U.S.A. and Canada, or your local battery
recycling organization.
• Many countries prohibit the disposal of waste
electronic equipment in standard waste
receptacles.
• Place only discharged batteries in a battery
collection container. Use electrical tape or
other approved covering over the battery
connection points to prevent short circuits.
NOTE: The battery self-discharges during storage. Higher temperatures (above 20 °C or 68 °F) reduce the battery storage life.

CHARGING
• THERE IS NO NEED TO CHARGE THE BATTERIES
UPON ARRIVAL
• Your CITY 2 PLUS will arrive with fully
charged batteries
• The preferred charging method (onboard
charging) detailed below charges both
batteries at the same time; the secondary
charging method (offboard charging)
described further down only charges one
battery at a time
ONBOARD CHARGING (PREFERRED METHOD)
• Turn OFF the power to the CITY 2 PLUS
• Plug in the charger to the joystick control-
ler (front of joystick) as in image 1
• This process will charge BOTH batteries
simultaneously
OFFBOARD CHARGING
• Turn OFF the power to the CITY 2 PLUS
• Remove the battery(s) from the side of the
chair by pulling up on the release knob as
indicated in image 2
• Insert the charger end (DC) into the power
socket of the battery as indicated in im-
age 3. Second, connect the input plug of
charger with your local power source.
• Connect the input
• Please ensure the charger and battery are
on a flat surface and keep in a well venti-
lated area
• Ensure that the batteries are re-inserted
correctly prior to driving
2
1
3
WARNING: TO REDUCE THE RISK OF INJURY, CHARGE LITHIUM-ION PROVIDED BATTERIES ONLY WITH PROVIDED LITHIUM-ION BATTERY CHARGER.
Other types of chargers may cause the battery to generate heat, explode or ignite potentially causing personal injury or damage.
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