Direct Supply Panacea DS-HDEW24ECDDA-SF User manual

Model # DS-HDEW24ECDDA-SF
• WARNING: Weight capacity is 450 lbs.
Customer Service
Our promise to you is that you will have a convenient and easy
ordering experience, receive a quality Panacea Wheelchair, and enjoy
outrageous customer service. If you have any questions about the
wheelchair you have purchased or would like to request warranty
service, please contact:
Direct Supply Equipment & Furnishings at 1-800-634-7328, 6767 North
Industrial Road, Milwaukee, WI 53223, [e-mail].
Limited Warranty
We, Direct Supply Manufacturing, Inc., offer to you, as the original
purchaser, a warranty for the Direct Supply Panacea Heavy-Duty
Extra-Wide Wheelchair. Our warranty applies for the limited warranty
period stated below. If any device or device part listed below is
defective in material or workmanship during the applicable limited
warranty period, we will repair or replace it at our cost. Please note
that the decision to repair or replace a device or device part will be at
our discretion.
Our warranty applies only if the device is properly maintained by
the original purchaser for normal, indoor use and does not cover
normal wear and tear, modification of the device, or damage caused
by abuse, improper use, failure to maintain, use which exceeds the
published device limitations, or the combination of any device with
another device. In addition, our warranty does not cover fading,
colorfastness, stains, spills, or exposure to chemicals, odors, heat
or light. In certain cases, we may provide you repair or adjustment
instructions and/or replacement parts, and ask you to perform a
repair or adjustment or replace a defective part. Our warranty gives you
specific legal rights, and you may also have other rights, which vary, from
state to state. Please note that our limited warranty period begins when we
ship the device to you. The limited warranty period and our obligations under
the warranty end once you transfer the device to someone else, or at the end
of the applicable limited warranty period identified below, whichever is earlier.
Product
Warranty Period
(Parts)
Anticipated Usable
Device Life
Direct Supply Panacea Heavy-
Duty Extra-Wide Wheelchair 3 years 3 years
Non-durable components 60 days 60 days
The anticipated usable device life for this device is five (5) years. Anticipated
Usable Device Life is based on normal use with proper maintenance, cleaning
and storage. You should still inspect, monitor and care for the device as
described in this guide, as the device may need to be replaced sooner than
anticipated in particular situations.
DIRECT SUPPLY MANUFACTURING, INC. MAKES NO IMPLIED
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE; THESE AND ALL OTHER IMPLIED WARRANTIES ARE
SPECIFICALLY DISCLAIMED. TOTHE FULLEST EXTENT ALLOWED BY LAW,
DIRECT SUPPLY MANUFACTURING, INC. WILL NOT BE LIABLE FOR ANY
INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR
LOST PROFITS THAT MAY RESULT FROM THE DEVICE OR YOUR USE OF
OR INABILITYTO USE THE DEVICE EVEN IF ADVISED OF THE POSSIBILITY
OF SUCH DAMAGES. OUR TOTAL LIABILITY TO YOU, IF ANY, IS LIMITED TO
THE PRICE OF THE DEVICE OR SERVICE GIVING RISE TO YOUR CLAIM.
Some states do not allow an exclusion or limitation of incidental or
consequential damages or how long an implied warranty lasts, so the above
limitations or exclusions may not apply to you. If implied warranties are
not excluded, and to the extent allowed by law, we limit any and all implied
warranties to the applicable warranty period identified above. Except for rights
under any applicable state law, the remedies provided under this warranty are
your sole and exclusive remedy for any breach of our warranty and state the
entire limit of our responsibilities.
• WARNING: The items and packaging in this shipment contain chemicals
known to the state of California to cause cancer, birth defects or other
reproductive harm.*
*This product meets or exceeds all mandatory federal safety and
environmental regulations.
Panacea®products are available to purchase exclusively through Direct Supply
Equipment & Furnishings®, a division of Direct Supply®, Inc. Distributed by Direct Supply®
Manufacturing™, Inc. 6699 N Industrial Road, Milwaukee, WI 53223.
© 2012-2015 Direct Supply Manufacturing, Inc. All Rights Reserved. Direct Supply®,
Panacea®, and all associated logos are the registered trademarks of Direct Supply, Inc.,
used under license.
#5906
Date of Printing: October 2015
Panacea®
Heavy-Duty
extra-WiDe
WHeelcHair
Please keep and refer to this Owner’s Manual.
Owner’s Manual
Thank you for purchasing a Direct Supply®Panacea®Heavy-Duty Extra-Wide
Wheelchair from Direct Supply Equipment & Furnishings®, distributed by
Direct Supply®Manufacturing™, Inc. Please read this entire guide carefully
and keep it for future reference. This guide will provide you with instructions,
warnings, warranty information and other important information about your
Panacea Heavy Duty Extra Wide Wheelchair. Share this information with
your housekeeping, nursing and maintenance staff to help ensure that this
wheelchair is cared for properly.
1-800-634-7328 DirectSupply.com

Introduction
Thank you for purchasing this Direct Supply Panacea Heavy-Duty
Extra-Wide Wheelchair from Direct Supply Equipment & Furnishings, a
division of Direct Supply, Inc. In this owner’s manual, you’ll find important
information that you should read before assembling and using this
device. Please keep this manual available for future reference. Should
you have any questions, please contact your Direct Supply Equipment &
Furnishings account manager or Direct Supply Manufacturing, Inc.
Definitions and Symbols
The Direct Supply Panacea Heavy-Duty Extra-Wide Wheelchair is
distributed by Direct Supply Manufacturing, Inc. (“We,” “Us” or
“Our”). “You” are the facility, community or other entity that has
purchased the product.
• WARNING: calls your attention to a potential danger that requires correct
procedures or practices in order to prevent personal injury or death.
• CAUTION: correct operating or maintenance procedures must be
followed in order to prevent damage to or destruction of the product or
other property.
Warnings and Cautions
Read carefully all directions and warnings before using this device. Do not
operate this device without first reading and understanding the contents of
this manual. Death or injury may result from the improper use of this device
or failure to follow all directions and warnings. This device is intended for
use by or under the supervision of trained and licensed healthcare providers
in normal, indoor conditions.
• WARNING: This wheelchair has not been approved as a seat that can
be used within vehicles of any kind. Always transfer wheelchair user to a
vehicle manufacturers-approved seat and use safety restraints available.
• WARNING: Do not operate this wheelchair on roadways, streets or any
surfaces with vehicular traffic.
• WARNING: Do not attempt to operate on inclines 10° or greater without
proper assistance.
• WARNING: Be sure to completely engage wheel locks when getting in
and out of wheelchair or when in elevator or wheelchair lift.
• WARNING: Wheelchair locks should be used only when the wheelchair
is at a complete stop. The locks are not intended to be used when the
wheelchair is moving. Do not use locks as brakes to slow down.
• WARNING: Wheelchair should be on a smooth, stable and level area with
wheel locks engaged before transferring user in or out of wheelchair.
• WARNING: Do not adjust footrests any lower than 21⁄2" from floor.
• WARNING: When getting in or out of wheelchair, do not stand on or
apply weight to footrests.
• WARNING: Before reaching or leaning forward, rotate casters to front
of the wheelchair and engage wheel locks to help prevent wheelchair from
tipping over.
• WARNING: Do not lean out of the chair or apply weight to the top of
wheelchair back. This can cause wheelchair to tip over. When trying to
extend arms over back, only allow residents to reach as far as their arm can
extend without having to alter their seating position.
• WARNING: DO NOT stand on wheelchair.
• WARNING: Abruptly stopping or changing directions while going up or
down an incline could cause instability or possible tipping over.
• WARNING: A skilled caregiver should assess the appropriateness of
removing footrests or legrests on a case-by-case basis.
• WARNING: Always provide assistance to residents transferring into and
out of this device.
• WARNING: Do not make any modifications to this device or use
non-Panacea parts. Doing so may void the warranty and pose a risk to
the resident.
• CAUTION: State and local codes and regulations may prohibit
the removal of footrests. Check with your local authorities to ensure
compliance with all applicable regulations.
• WARNING: This device may not be suitable for all individuals. A skilled
caregiver should always assess the appropriateness of this device for a
resident on a case by case basis.
Directions for Use
Wheel locks: Engage both wheel locks before getting in or out of chair,
leaning forward in chair, or while in an elevator or wheelchair lift. Proper
adjustment of wheel lock is at least 1⁄8" when locked. Locks are engaged
by pushing handle completely forward. Adjustments to locks are made by
loosening or tightening nut on the carriage bolt. Embed lock to show at least
1⁄8" by sliding clamp toward rear wheel while handle is in locked position. Test
for correct locking action and the resident’s ability to engage wheel locks
before each use.
Tires: The solid rubber tires on your Direct Supply Panacea Wheelchair need
minimal maintenance, but should be cleaned occasionally with a damp cloth.
Replace if tires become severely worn or if cracking appears.
Front casters: Caster should be checked periodically and lubricated
occasionally. Lubricate by removing fork and greasing caster stem
bearings. Lubricate wheel bearings by removing wheel from fork.
Reassemble fork and wheel by tightening nuts until no play remains,
but wheels roll freely. If nut is too loose, caster will shimmy. If nut is
too tight, the chair will be difficult to steer.
Removal of swingaway footrests/legrests: Release lock by
pushing on the front rigging lever. Swing footrest/legrest out and
sideways. Lift to remove.
Adjusting length of footrest/legrest: When adjusting length of
footrests or legrests, user should be sitting in wheelchair with feet on
the footplates. Loosen bolt on the clamp around support assembly.
Raise or lower footplate to desired position, taking into account the
support of thighs. Front rigging should not be so low that it causes
uncomfortable pressure to thighs at front of seat upholstery. Footrest
should not be lower than 21⁄2" from the ground to ensure clearance.
Adjusting/elevating legrest: Lift footplate on legrest assembly to
desired position. Release legrest assembly and it will automatically
lock into place. To lower, push out on legrest lever and lower
footplate to desired position.
Wheels: Large rear wheels should be inspected at least once a
month to ensure proper tightness. If wheel wobbles or is loose,
release lock nut and tighten axle bolt slightly. Test for proper
tightness by leaning chair to one side and spinning adjusted wheel.
General care: Wipe chrome parts with a clean, soft cloth at least
once a week. All metal parts can be cleaned with auto wax or similar
devices. If exposed to moisture, dry immediately. Do not use an
abrasive cleanser that will scratch the finish.
To open chair: Open wheelchair by tilting to one side and pushing
down on seat rail until fully opened.
To close/fold chair: First fold footplates to vertical position. Grab
seat with both hands at front and back edge and lift. Or, tilt chair to
one side and lift up on seat rail.
To remove arms: Remove arms by depressing spring button and
lifting arms out of front and rear sockets.
1-800-634-7328 DirectSupply.com