DKS 1812 Classic User manual

Model 1812 Access Plus
PC Programmable Residential Telephone Intercom / Access Control System
Owner’s Manual
DoorKing, Inc.
120 Glasgow Avenue
Inglewood, California 90301
U.S.A.
Phone: [phone]
Fax: [phone]
www.doorking.com
P/N 1812-162 REV B, 6/09
Copyright 2009 DoorKing, Inc. All rights reserved.

Page 2 1812-162-B-6-09

Use this manual with the following models only.
1812 Access Plus Residential Telephone Intercom / Access Control System with circuit board
1970-010.
DoorKing, Inc. reserves the right to make changes in the products described in this manual
without notice and without obligation of DoorKing, Inc. to notify any persons of any such revisions
or changes. Additionally, DoorKing, Inc. makes no representations or warranties with respect to
this manual. This manual is copyrighted, all rights reserved. No portion of this manual may be
copied, reproduced, translated, or reduced to any electronic medium without prior written consent
from DoorKing, Inc.
1812-162-B-6-09 Page 3

Page 4 1812-162-B-6-09
Table of Contents
Preface
Important Notices......................................................................................................................................................6
General Information..................................................................................................................................................7
Features ..................................................................................................................................................................8
Section 1 – Installation & Wiring
Installation Guidelines
1.1 Mount the 1812 Plus.................................................................................................................................9
1.2 Mount the By-Pass Switch........................................................................................................................10
1.3 Dimensions
Surface Mount Models..............................................................................................................................11
Flush Mount Models.................................................................................................................................12
Wall Mount Models...................................................................................................................................13
1.4 Telephone Line Wiring..............................................................................................................................14
1.5 Power Wiring............................................................................................................................................15
1.6 Surge Suppression and Grounding..........................................................................................................15
1.7 Wiring Diagram – Single Unit – Telephone Mode ....................................................................................16
1.8 Wiring – Multiple Units – Telephone Mode...............................................................................................17
1.9 Wiring – Single Unit – Intercom Mode......................................................................................................18
1.10 Wiring – Multiple Units – Intercom Mode..................................................................................................19
1.11 Main Terminal Description........................................................................................................................20
1.12 Access Plus Interface Board
1.12.1 RS-485 Wiring..........................................................................................................................21
1.12.2 Network Connections...............................................................................................................23
1.12.3 Modem Connections ................................................................................................................26
Section 2 – Programming
2.1 Programming the Master Code ................................................................................................................27
2.2 Programming Methods.............................................................................................................................28
2.3 Programming with a Computer
2.3.1 Enable / Disable TCP / IP Support – System Reboot ..............................................................29
2.3.2 Set the 1812 IP Address ..........................................................................................................29
2.3.3 Sub-Net Mask...........................................................................................................................30
2.3.4 Set the Gateway (router) IP Address .......................................................................................30
2.3.5 Set the Port Number.................................................................................................................30
2.4 System Parameters – Programming via Keypad / Touch-Tone telephone ..............................................31
Programming Reference Table ................................................................................................................32
2.4.1 Phone / Intercom Mode............................................................................................................33
2.4.2 Single or Multiple Systems.......................................................................................................33
2.4.3 System Attention Number ........................................................................................................33
2.4.4 Single or Double Ring ..............................................................................................................33
2.4.5 Number of Rings to Residence ................................................................................................34
2.4.6 Talk Time..................................................................................................................................34
2.4.7 Relay Strike Time.....................................................................................................................34
2.4.8 Tone Open Numbers................................................................................................................35
2.4.9 Answer Incoming Calls on X Rings..........................................................................................35
2.4.10 Hang Up Tone..........................................................................................................................36
2.4.11 Call Waiting..............................................................................................................................36
2.4.12 Turn Speaker On......................................................................................................................36
2.4.13 Set Call Forwarding Microphone Gain and Speaker Volume...................................................37

1812-162-B-6-09 Page 5
2.5 Directory Codes
2.5.1 Directory Codes 24 – 50 Dial Phone Number..........................................................................38
2.5.2 Delete Phone Number from Directory Codes 24 - 50 ..............................................................38
2.5.3 Delete All Phone Numbers from Directory Codes 24 - 50........................................................38
2.6 Devices
2.6.1 Simple Access Code Programming .........................................................................................39
2.6.2 Number of RS-485 Devices .....................................................................................................39
2.6.3 RS-485 Device Off-line Function..............................................................................................39
2.6.4 Access Code Programming .....................................................................................................40
2.6.5 Delete Access Codes...............................................................................................................40
2.6.6 Delete All Access Codes..........................................................................................................40
2.6.7 Temporary Access Code programming ...................................................................................41
2.6.8 Delete Temporary Access Codes ............................................................................................41
2.4.9 Delete All Temporary Access Codes .......................................................................................41
2.7 Time Functions
2.7.1 Program the Calendar Chip .....................................................................................................42
2.7.2 Call Forward Time....................................................................................................................42
2.7.3 Call Forward Phone Number Programming.............................................................................43
2.7.4 Do Not Disturb Schedule..........................................................................................................43
2.7.5 Relay Hold Schedule................................................................................................................44
2.7.6 Time Zones ..............................................................................................................................45
2.8 Miscellaneous
2.8.1 Restore Defaults ......................................................................................................................46
2.8.2 Erase Transaction Log.............................................................................................................46
Section 3 – Adjustments
Speaker Volume and Microphone Gain....................................................................................................................47
Interface Board LED Status......................................................................................................................................48
Section 4 – User Instructions
4.1 Resident Operating Instructions
4.1.1 Granting or Denying a Guest Access.......................................................................................49
4.1.2 Call Waiting..............................................................................................................................49
4.1.3 Dial-Out Phone Numbers.........................................................................................................50
4.1.4 Access Codes ..........................................................................................................................50
4.2 Remote Operation
4.2.1 Remote Programming..............................................................................................................51
4.2.2 Remote Relay Activation..........................................................................................................51
4.2.3 Relay Activation .......................................................................................................................52
4.2.4 Relay Activation Check ............................................................................................................52
Section 5 – Maintenance and Trouble Shooting
5.1 Trouble Shooting......................................................................................................................................53
5.2 Phone Line Polarity ..................................................................................................................................54
5.3 Isolating Noise Problems..........................................................................................................................55
5.4 Trouble Shooting Tables ..........................................................................................................................56
5.5 Internal Wire Diagram ..............................................................................................................................58
5.6 Accessories..............................................................................................................................................59
5.7 Programming Information Tables.............................................................................................................60
Directory Codes / Dial-Out Phone Numbers ............................................................................................61
Access Code Log Sheet...........................................................................................................................62

Page 6 1812-162-B-6-09
Important Notices
FCC – United States
This equipment has been tested and found to comply with the limits for a class A digital device,
pursuant to Part 15 of the FCC Rules and Regulations. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his own expense.
FCC Registration Number: DUF6VT-12874-OT-T
DOC - Canada
The Canadian Department of Communications label identifies certified equipment. This certification
means that the equipment meets certain telecommunications network protective, operational, and
safety requirements. The Department does not guarantee the equipment will operate to the users
satisfaction.
Before installing this equipment, users should ensure that it is permissible to be connected to the
facilities of the local telecommunications company. The equipment must also be installed using an
acceptable means of connection. The customer should be aware that compliance with the above
conditions may not prevent degradation of service in some situations.
Repairs to certified equipment should be made by an authorized Canadian maintenance facility
designated by the supplier. Any repairs or alterations made by the user to this equipment, or
equipment malfunctions, may give the telecommunications company cause to request the user to
disconnect the equipment.
Users should ensure, for their own protection, that the electrical ground connections of the power
utility, telephone lines, and internal metallic water pipe system, if present, are connected together.
This precaution may be particularly important in rural areas.
CAUTION: Users should not attempt to make such connections themselves, but should contact the
appropriate electric inspection authority, or electrician, as appropriate.
DOC Registration Number: 1736 4507 A
Notice:
The Load Number (LN) assigned to each terminal device denotes the percentage of the total load to
be connected to a telephone loop which is used by the device, to prevent overloading. The
termination on a loop may consist of any combination of devices subject only to the requirement that
the sum of the load numbers of all the devices does not exceed 100.
Notice:
DoorKing does not provide a power transformer on units sold into Canada. Use only transformers that
are CSA listed to power the telephone entry system. The model 1812-Plus requires a 16-volt, 20 VA
transformer.

1812-162-B-6-09 Page 7
General Information
•Prior to beginning the installation of the telephone entry system, we suggest that you become
familiar with the instructions, illustrations, and wiring guidelines in this manual. This will help
insure that you installation is performed in an efficient and professional manner.
•The proper installation of the telephone entry panel is an extremely important and integral
part of the overall access control system. Check all local building ordinances and building
codes prior to installing this system. Be sure your installation is in compliance with local
codes.
•When used to control a door or pedestrian gate, try to locate the telephone entry system as
near as possible to the entry point. The unit should be mounted on a rigid wall to prevent
excessive shock and vibration from closing doors or gates. Continuous vibration and shock
from slamming doors or spring-loaded pedestrian gates will damage the circuit board. Under
no circumstances should the unit be mounted directly to a moving door or gate.
•ADA mounting requirements for door control. The requirements below apply only when
the telephone entry system is being used to control entry through a public door only. If this
system is used to control entry through a vehicular gate or private entrance, the dimensions
noted below do not apply.
1. If the clear floor space allows only forward approach to the system, the maximum high
forward reach allowed is 48 inches above grade to the top of the keypad.
2. If the high forward reach to the system is over an obstruction of greater than 20 inches
but less than 25 inches, the maximum high forward reach allowed is 44 inches above
grade to the top of the keypad.
3. If the clear floor space allows parallel approach by a person in a wheelchair, the
maximum high side reach shall be 54 inches above grade to the top of the keypad.
4. If the high side reach is over an obstruction of 24 inches or less, the maximum high side
reach allowed is 46 inches above grade to the top of the keypad.
•When used to control a vehicular gate with an automatic gate operator, the telephone
entry system must be mounted a minimum of ten (10) feet away from the gate and gate
operator, or in such a way that a person cannot operate the entry system and/or touch
the gate or gate operator at the same time.
•Be sure that the system is installed so that it is not directly in the traffic lane. Goose neck
mounting post and kiosks work well for these type systems. When planning where to locate
the system, take into consideration traffic lane layouts, turn around lanes for rejected access,
conduit runs, power availability, etc.
•Environmental factors must also be taken into account. Surface mount units are designed for
direct outdoor installations, however it is preferable to protect them from direct exposure to
driven rain or snow whenever possible. Flush mount units must be protected from direct
exposure to the elements.
•This telephone entry system contains a number of static sensitive components that can be
damaged or destroyed by static discharges during installation or use. Discharge any static
prior to removing the circuit board from the lobby panel by touching a proper ground device.
•Instruct the end user to read and follow these instructions. Instruct the end user to
never let children play with or operate any access control device. This Owner’s
Manual is the property of the end user and must be left with them when installation is
complete.

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Features
•Unique telephone communication system allows homeowners to use their telephone as an
intercom to speak to a guest at a front door or gate, and to control access to their property.
•IP Addressable – program from your PC using the DoorKing programming software via a
LAN or WAN connection, or via a built-in modem.
•Two internal relays allow the system to control a main entry gate plus a pedestrian access
gate.
•Control up to six (6) additional entry points with card readers, keypads or wireless RF via RS-
485 connection.
•100 card / transmitter / keypad codes (50 with phone numbers, 50 as access only).
•Holiday schedule.
•500 event transaction buffer.
•Unique distinctive ring.
•Unit connects directly to the homeowners existing telephone line. No additional monthly
expense for a second telephone line.
•Built in call waiting assures that incoming calls or guest calls are not missed.
•Call Forwarding.
•Up to 27 preprogrammed dial-out telephone numbers.
•Answer machine bypass feature. Allows the homeowner to log into the 1812 even after an
answering machine has already picked up the call.
•Built-in clock / calendar.
•Do-not-disturb time zone.
•Four hold-open time zones.
•Entry code time zones.
•Call forwarding time zone.
•10 temporary access codes.
•Unit can be programmed to work with PBX and KSU phone systems.
•Optional secondary keypad can be added for remote entry code activation of door or gate.
Order part number 1812-082.

SECTION 1 - INSTALLATION
Installation of the 1812 Plus Telephone Entry System involves the installation of the hardware and by-
pass switch, and the wiring of these components.
If used to control a vehicular gate with an automatic gate operator, the telephone
entry system must be mounted a minimum of ten (10) feet away from the gate and
gate operator, or in such a way that a person cannot operate the entry system
and/or touch the gate or gate operator at the same time.
1.1 Mount the 1812 Access Plus
Surface and Wall mount units can be mounted directly to a wall or pilaster or post mounted using a
DoorKing mounting post (there are several different styles available). Flush mount units are designed
to be mounted into a pilaster, wall or kiosk. In any case, be sure that the unit is securely mounted
and is not subject to continuous vibration from closing doors or gates.
1. Open the cabinet of the 1812 and carefully disconnect the front panel terminal connector
and the keypad connector. The front panel terminal connector is located in the lower right
hand corner. The entire connector will come off the board by gently pulling it straight out.
2. Remove four (4) 6-32 a 1/2 round head screws from each corner of the control board.
3. Remove the control board from the housing. CAUTION: The control board contains static
sensitive components. Discharge any static electricity from your hands by touching a
proper ground device before removing the control board.
4. Mount the 1812 housing assembly. Make any conduit connections at this time. Be sure
that the mounting screws do not protrude into the cabinet where they could cause a
short.
5. Route wiring into the housing assembly at this time. DO NOT APPLY POWER.
6. Clean out the back box. Be sure that all dirt, metal or wood debris is removed from the
back box.
7. Remove the main terminal wiring connector from the control board by gently pulling it
straight up. This will make wiring to the main terminal easier.
8. Install the control board into the back box. Secure the control board with the four (4) 6-32
x 1/2 screws removed in step 2. CAUTION: The control board contains static sensitive
components. Discharge any static electricity from your hands by touching a proper
ground device before installing the control board.
9. Plug the front panel connector onto the control board pins in the lower right hand corner.
The red wire goes to the left.1
10. Plug the keypad connector onto the circuit board plug. The cable points down.
11. After pre-wiring the main terminal control board connector (see wiring instructions),
carefully re-install it onto the control board main terminal pins.
1812-162-B-6-09 Page 9

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1.2 Mount the By-Pass Switch
The 1812’s by-pass switch provides a method to remove the 1812 from the telephone line and
reconnect the homeowner’s telephone to the telephone system. The By-Pass switch IS NOT
optional – it must be installed as part of the 1812 system. All telephone wiring for the 1812
must pass through the by-pass switch. Wire the by-pass switch per the wiring instructions in
this manual.
Mount the by-pass switch in a location that is easily accessible by the homeowner. In case of trouble,
the homeowner will use the by-pass switch to restore telephone service to their home. If the by-pass
switch is installed outdoors, it must be installed in a NEMA Type 4 enclosure (not supplied) to protect
the switch from direct exposure to rain, snow and other elements.