DKS 1816 User manual

Owner’s Manual
1816
Telephone Intercom System
P/N 1816-065 REV L, 11/14
Copyright 2005 DoorKing, Inc. All rights reserved.
DoorKing, Inc.
120 Glasgow Avenue
Inglewood, California 90301
U.S.A.
Phone: [phone]
Fax: [phone]
www.doorking.com

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Use this manual with the following models only.
Model 1816 Telephone Intercom Systems with circuit board 1885-010, Rev A or higher.
DoorKing, Inc. reserves the right to make changes in the products described in this manual without
notice and without obligation of DoorKing, Inc. to notify any persons of any such revisions or
changes. Additionally, DoorKing, Inc. makes no representations or warranties with respect to this
manual. This manual is copyrighted, all rights reserved. No portion of this manual may be copied,
reproduced, translated, or reduced to any electronic medium without prior written consent from
DoorKing, Inc.
1816-065-L-11-14 Page 3

Table of Contents
Preface
Important Notices..................................................................................................................................................6
General Information..............................................................................................................................................7
Features .............................................................................................................................................................8
Section 1 – Installation
1.1 General Information............................................................................................................................9
1.1.1 Main and Auxiliary Cabinet Information .................................................................................10
1.1.2 Garden Style Cabinet Information..........................................................................................11
1.2 RJ71C Phone Block Installation.........................................................................................................12
1.3 Cabinet, Relay and Component Identification...................................................................................14
1.3.1 Main Control Cabinet.............................................................................................................14
1.3.2 Auxiliary Cabinets .................................................................................................................14
1.3.3 Relay Boards.........................................................................................................................16
1.3.4 Decoder Boards....................................................................................................................16
Section 2 – Wiring
General Information..............................................................................................................................................19
2.1 Main Garden Style Cabinet...................................................................................................................20
2.2 Main and Auxiliary Cabinet....................................................................................................................21
2.3 Main Circuit Board Terminal Location....................................................................................................22
2.4 Main Circuit Board Terminal Description ...............................................................................................23
2.5 Entry System / Central Office Gain Adjustment.....................................................................................24
Section 3 – Programming
3.1 System Set Up.....................................................................................................................................25
3.1.1 Master Code .........................................................................................................................25
3.1.2 1882 Relay Board / 1884 Interface Board Selection ..............................................................25
3.1.3 Last Available Relay..............................................................................................................26
3.1.4 Setting the System Time Clock..............................................................................................27
3.1.5 Set the Caller ID Number ......................................................................................................27
3.1.6 Set the Talk Time..................................................................................................................27
3.1.7 Number of Rings / Ring Type ................................................................................................28
3.1.8 Tone Open Number Programming.........................................................................................28
3.1.9 Relay Strike Time..................................................................................................................28
3.2 Directory Codes ..................................................................................................................................29
3.2.1 Programming Directory Codes ..............................................................................................29
3.2.2 Turning Programmable Directory Codes On / Off ..................................................................30
3.2.3 Directory Code for Doorman / Concierge Phone....................................................................30
3.2.4 Erasing All Programmed Directory Codes .............................................................................30
3.3 Dedicated Phone Line Access ...........................................................................................................31
3.3.1 Doorman / Concierge Outside Line Access ...........................................................................31
3.3.2 Preprogrammed Phone Numbers..........................................................................................31
3.3.3 Erase Preprogrammed Phone Number..................................................................................32
3.3.4 Erase All Preprogrammed Phone Numbers...........................................................................32
3.4 Entry Codes.........................................................................................................................................33
3.4.1 Programming Entry Codes....................................................................................................33
3.4.2 Erasing Individual Entry Codes..............................................................................................33
3.4.3 Erasing All Entry Codes.........................................................................................................33
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3.5 Do Not Disturb Feature / Commands
3.5.1 Do Not Disturb Feature On / Off System Wide...................................................................... 34
3.5.2 Set 1-Time Do Not Disturb Timer for Residents.................................................................... 34
3.5.3 Schedule Do Not Disturb On / Off......................................................................................... 35
3.5.4 Setting Do Not Disturb Schedule.......................................................................................... 35
3.6 Call Forwarding Features / Commands
3.6.1 Set Up Call Forwarding System Wide................................................................................... 36
3.6.2 Call Forwarding On / Off per Resident.................................................................................. 36
3.6.3 Program Call Forward Numbers........................................................................................... 37
3.6.4 Delete Call Forward Numbers .............................................................................................. 37
3.6.5 Program Call Forward Allowed Area Codes.......................................................................... 38
3.6.6 Delete Call Forward Allowed Area Codes............................................................................. 38
3.6.7 Delete All Call Forward Allowed Area Codes........................................................................ 38
3.7 Virtual Doorman
3.7.1 Virtual Doorman On / Off System Wide ................................................................................ 39
3.7.2 Set Virtual Doorman Relay Strike Time ................................................................................ 39
3.7.3 Virtual Doorman On / Off per Resident................................................................................. 39
Section 4 – Operating Instructions
4.1 Administrator and Doorman Commands
4.1.1 Lobby Panel On / Off............................................................................................................ 41
4.1.2 Calling the Lobby Panel........................................................................................................ 41
4.1.3 Accessing the Outside Phone Line....................................................................................... 41
4.1.4 Calling a Preprogrammed Phone Number............................................................................ 41
4.1.5 Calling the Doorman or Lobby Panel From an Off Site Location........................................... 42
4.1.6 Remote Relay Activation ...................................................................................................... 42
4.1.7 Calling a Resident without C.O. Phone Service From an Off Site Location........................... 42
4.2 Technician Commands
4.2.1 Reset Main Control Board .................................................................................................... 43
4.2.2 reset Main Control Board Resident Programming................................................................. 44
Appendix
Programming Table ............................................................................................................................................. 45
Resident Log Sheet ............................................................................................................................................. 46
RJ71C Phone Block Identification Sheet for Main Cabinet ................................................................................... 47
RJ71C Phone Block Identification for Auxiliary Cabinet........................................................................................ 48
Resident Instruction Sheet................................................................................................................................... 49
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FCC - UNITED STATES
This equipment has been tested and found to comply with the limits for a class A digital device, pursuant
to Part 15 of the FCC Rules and Regulations. These limits are designed to provide reasonable
protection against harmful interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used
in accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case
the user will be required to correct the interference at their own expense.
FCC Registration Number: DUF6VT-12874-OT-T
DOC - CANADA
This product meets the applicable Industry Canada Technical Specifications. This is confirmed by the
registration number. The abbreviation, IC, before the registration number signifies that registration was
performed based on a Declaration of Conformity indicating that Industry Canada technical
specifications were met. It does not imply that Industry Canada approved the equipment.
The Ringer Equivalence Number (REN) for this terminal equipment is 0.1.
“The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be
connected to a telephone interface. The termination on an interface may consist of any combination of
devices subject only to the requirement that the sum of the RENs of all the devices does not exceed
five.”
Repairs to certified equipment should be made by an authorized Canadian maintenance facility
designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment
malfunctions, may give the telecommunications company cause to request the user to disconnect the
equipment.
Users should ensure, for their own protection, that the electrical ground connections of the power utility,
telephone lines, and internal metallic water pipe system, if present, are connected together. This
precaution may be particularly important in rural areas.
CAUTION: Users should not attempt to make such connections themselves, but should contact the
appropriate electric inspection authority, or electrician, as appropriate.
DOC Registration Number: IC: 1736A- 4530A
Notice:
The Load Number (LN) assigned to each terminal device denotes the percentage of the total load to
be connected to a telephone loop which is used by the device, to prevent overloading. The termination
on a loop may consist of any combination of devices subject only to the requirement that the sum of
the load numbers of all the devices does not exceed 100.
Notice:
DoorKing does not provide a power transformer on units sold into Canada. Use only transformers that
are CSA listed to power the telephone entry system. 1802, 1803, 1808, 1810, 1833, 1834, 1835, 1838
and all "P" series systems require a 16.5-volt, 20 VA transformer. The models 1816, 1820 and 1837
require a 16.5-volt, 40 VA transformer. The model 1812 requires a 24-volt, 20 VA transformer.
Listing:
This product has been tested to and found to be in compliance with the U.L 294 Safety Standard by
Intertek Testing Services NA Inc. (a Nationally Recognized Testing Laboratory) and is ETL listed.
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General Information
•Prior to beginning the installation of the telephone entry system, we suggest that you become
familiar with the instructions, illustrations, and wiring guidelines in this manual. This will help
insure that you installation is performed in an efficient and professional manner.
•The proper installation of the telephone entry panel is an extremely important and integral part
of the overall access control system. Check all local building ordinances and building codes
prior to installing this system. Be sure your installation is in compliance with local codes.
•When used to control a door or pedestrian gate, try to locate the telephone entry system as
near as possible to the entry point. The unit should be mounted on a rigid wall to prevent
excessive shock and vibration from closing doors or gates. Continuous vibration and shock
from slamming doors or spring-loaded pedestrian gates will damage the circuit board. Under
no circumstances should the unit be mounted directly to a moving door or gate.
•ADA mounting requirements for door control. The mounting of the unit shall be in such a
way that the LCD display is positioned so that it is readily visible to and usable by a person
sitting in a wheelchair with an approximate eye level of 45 inches and shall comply with the
following requirements:
1. If mounted vertically or tipped no more than 30 degrees away from the viewer, the
center line of the LCD shall be located a maximum of 52 inches above grade.
2. If the clear floor space allows only forward approach to the system, the maximum high
forward reach allowed is 48 inches above grade to the top of the keypad.
3. If the high forward reach to the system is over an obstruction of greater than 20 inches
but less than 25 inches, the maximum high forward reach allowed is 44 inches above
grade to the top of the keypad.
4. If the clear floor space allows parallel approach by a person in a wheelchair, the
maximum high side reach shall be 54 inches above grade to the top of the keypad.
5. If the high side reach is over an obstruction of 24 inches or less, the maximum high
side reach allowed is 46 inches above grade to the top of the keypad.
•When used to control a vehicular gate with an automatic gate operator, the telephone
entry system must be mounted a minimum of ten (10) feet away from the gate and gate
operator, or in such a way that a person cannot operate the entry system and/or touch
the gate or gate operator at the same time.
•Be sure that the system is installed so that it is not directly in the traffic lane. Goose neck
mounting post and kiosks work well for these type systems. When planning where to locate
the system, take into consideration traffic lane layouts, turn around lanes for rejected access,
conduit runs, power availability, etc.
•Environmental factors must also be taken into account. Surface mount units are designed for
direct outdoor installations, however it is preferable to protect them from direct exposure to
driven rain or snow whenever possible. Flush mount and wall mount units must be protected
from direct exposure to the elements. Be sure that ample lighting is provided so that guest can
read both the directory and the operating instructions at night.
•This telephone entry system contains a number of static sensitive components that can be
damaged or destroyed by static discharges during installation or use. Discharge any static
prior to removing the circuit board from the lobby panel by touching a proper ground device.
1816-065-L-11-14 Page 7

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Section 1 - Installation
1.1 General Information
The DoorKing Model 1816 telephone intercom system provides communication to, and control of, a
door (or gate) for up to 1200 users without the need for a dedicated Central Office (C.O.) phone line.
This eliminates monthly line charges and equipment lease payments to the telephone company. The
system is used widely with housing authority projects and low income housing because the system will
provide all building residents, whether they have central office phone service or not, with communication
and control of the door or gate.
This manual describes the installation and wiring of the 1816 main and auxiliary control cabinets, and
the RJ71 phone block(s) only. For installation instructions on the front lobby panel(s) that are to be
used with the system, refer to the manual that is included with the lobby panel. The main and auxiliary
cabinets should be mounted close to the RJ71 phone blocks required for interfacing the telephone lines
with the system.
Central Office Phone Line.
Although a C.O. phone line is not required for normal system operation, having a C.O. line installed to
the 1816 main control cabinet will allow the use of the advanced features of the system. It should be
noted that this C.O. line is not used for normal lobby panel to resident communication and an access
code is required to utilize the C.O. line. Additionally, if a PC programmable telephone entry system
(DKS models 1833, 1834, 1835, 1837) is used as the lobby panel, installing the C.O. line will enable
programming of the system from an off site location. Order your telephone line at least two weeks prior
to the planned installation date. This will assure that a phone line is available when the unit is installed.
The telephone company will require the following information from you:
Type: Touch Tone, Loop Start
Ringer Equivalence: 0.0 A
Jack Type: RJ11C
FCC Registration (US): DUF6VT-12874-OT-T
DOC (Canada): 1736 4528 A
Electrical Listing: Complies with U.L. 294 - ETL Listed
•Prior to starting the installation of this system, it is highly recommended that you become
familiar with the illustrations, instructions and wiring diagrams in this manual.
•It is recommended that the local telephone company install and wire the RJ71 phone blocks
required with this system.
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1.1.1 Main and Auxiliary Cabinets
DOORKING, INC., INGLEWOOD, CA 90301
Title:
Date: Rev.
Dwg. No.
A
Main Cabinet / Auxiliary Cabinet - Large
P/N 1816-080 / 1816-081
M1816-065-1
1/05
33.0
11.25
35.25
35.0
13.25
2.5
2.25
13.0
10.5
5.125
7.875
3.0
5.125
1.0 R
.875 KO
2-places
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