DMT Alpha A3.9i Series User manual

Alpha Series A3.9i
Highlite International B.V. –Vestastraat 2 –6468 EX –Kerkrade –the Netherlands
Product code: 101810
USER MANUAL
ENGLISH
V1

1
Alpha Series A3.9i
Product code: 101810
Preface
Thank you for purchasing this DMT product.
The purpose of this user manual is to provide instructions for the correct and safe use of this product.
Keep the user manual for future reference as it is an integral part of the product. The user manual shall be
stored at an easily accessible location.
This user manual contains information concerning:
●Safety instructions
●Installation and operation of the device
●Intended and non-intended use of the device
●Maintenance procedures
●Troubleshooting
●Transport, storage and disposal of the device
Non-observance of the instructions in this user manual may result in serious injuries and damage of
property.
©2022 DMT. All rights reserved.
No part of this document may be copied, published or otherwise reproduced without the prior written
consent of Highlite International.
Design and product specifications are subject to change without prior notice.
For the latest version of this document or other language versions, please visit our website
www.highlite.com or contact us at service@highlite.com.
Highlite International and its authorized service providers are not liable for any injury, damage, direct or
indirect loss, consequential or economic loss or any other loss arising from the use of, or inability to use or
reliance on the information contained in this document.

2
Alpha Series A3.9i
Product code: 101810
Table of contents
1. Introduction..........................................................................................................................................................4
Before Using the Product ..................................................................................................................................4
Intended Use .......................................................................................................................................................4
Product Lifespan.................................................................................................................................................5
Text Conventions ................................................................................................................................................5
Symbols and Signal Words................................................................................................................................5
Symbols on the Information Label ..................................................................................................................5
2. Safety ....................................................................................................................................................................6
Warnings and Safety Instructions ....................................................................................................................6
3. Description of the Device ...................................................................................................................................8
Front View ............................................................................................................................................................8
Back View ............................................................................................................................................................9
Product Specifications ....................................................................................................................................10
Dimensions.........................................................................................................................................................12
3.5. Optional Accessories.......................................................................................................................................13
Alpha Series - Single Rigging Bar (incl. curving) ...............................................................................13
Alpha Series - Double Rigging Bar (incl. curving).............................................................................13
Stacking Bracket for PS Series ..............................................................................................................13
4. Installation ..........................................................................................................................................................14
Safety Instructions for Installation ..................................................................................................................14
Personal Protective Equipment .....................................................................................................................14
Installation Site Requirements ........................................................................................................................14
Working of the Locking Mechanism .............................................................................................................14
Maximum Number of LED Screens on a Rigging Bar ................................................................................16
Mounting Options.............................................................................................................................................17
Mounting the Device to a Rigging Bar ..............................................................................................17
Hanging Installation ...........................................................................................................................17
Standing Installation ..........................................................................................................................21
Mounting the Device to a Truss ...........................................................................................................23
Connecting Multiple Devices ........................................................................................................................24
Vertical Installation.................................................................................................................................24
Horizontal Installation.............................................................................................................................26
Curved Installation .................................................................................................................................28
5. Setup ...................................................................................................................................................................30
Warnings and Precautions .............................................................................................................................30
Setup Examples ................................................................................................................................................30
Connecting Directly to a Personal Computer..................................................................................30
Connecting via an Optic Transmitter/Receiver ...............................................................................30
Connecting Multiple Devices on One Data Link .......................................................................................31
Connecting to Power Supply.........................................................................................................................32
Power Linking of Multiple Devices.................................................................................................................33
6. Operation ...........................................................................................................................................................34
Safety Instructions for Operation...................................................................................................................34
Control Modes ..................................................................................................................................................34
7. Troubleshooting .................................................................................................................................................35
8. Maintenance .....................................................................................................................................................36
Safety Instructions for Maintenance.............................................................................................................36
Preventive Maintenance................................................................................................................................36
Basic Cleaning Instructions ...................................................................................................................36
Corrective Maintenance................................................................................................................................36
Replacing a LED Screen Module ..................................................................................................................37

3
Alpha Series A3.9i
Product code: 101810
LED Screen Module Calibration ....................................................................................................................38
Manual Calibration ................................................................................................................................38
Digital Calibration ..................................................................................................................................38
LED Indicator Status ...............................................................................................................................38
Replacing the Control Box .............................................................................................................................39
9. Deinstallation, Transportation and Storage ....................................................................................................40
Instructions for Deinstallation..........................................................................................................................40
Instructions for Transportation ........................................................................................................................40
Storage...............................................................................................................................................................40
10. Disposal ..............................................................................................................................................................40
11. Approval.............................................................................................................................................................40

4
Alpha Series A3.9i
Product code: 101810
1. Introduction
Before Using the Product
Important
Read and follow the instructions in this user manual before installing, operating or
servicing this product.
The manufacturer will not accept liability for any resulting damages caused by the non-observance of
this manual.
After unpacking, check the contents of the box. If any parts are missing or damaged, contact your
Highlite International dealer.
Your shipment includes:
●Alpha Series A3.9i
●Horizontal Power link Power Pro cable (0,7 m)
●Horizontal Signal link ProCat cable (0,7 m)
●User manual
Fig. 01
Intended Use
This device is intended for professional use as a LED screen module to be integrated as a partial image
area of a larger display screen area. This device is not intended for use as a standalone display. It is
suitable only for indoor installation. This device is not suitable for households.
Any other use, not mentioned under intended use, is regarded as non-intended and incorrect use.

5
Alpha Series A3.9i
Product code: 101810
Product Lifespan
This device is not designed for permanent operation. Disconnect the device from the electrical power
supply when the device is not in operation. This will reduce the wear and will improve the device’s
lifespan.
Text Conventions
Throughout the user manual the following text conventions are used:
●Buttons: All buttons are in bold lettering, for example “Press the UP/DOWN buttons”
●References: References to chapters and parts of the device are in bold lettering, for example:
“Refer to 2. Safety”, “turn the adjustment screw (02)”
●0–255: Defines a range of values
●Notes: Note: (in bold lettering) is followed by useful information or tips
Symbols and Signal Words
Safety notes and warnings are indicated throughout the user manual by safety signs.
Always follow the instructions provided in this user manual.
DANGER
Indicates an imminently hazardous situation which, if not avoided, will result in
death or serious injury.
WARNING
Indicates a potentially hazardous situation which, if not avoided, could result in
death or serious injury.
CAUTION
Indicates a potentially hazardous situation, which, if not avoided, may result in
minor or moderate injury.
Attention
Indicates important information for the correct operation and use of the
product.
Important
Read and observe the instructions in this document.
Provides important information about the disposal of this product.
Symbols on the Information Label
This product is provided with an information label. The information label is located on the bottom plate of
the device.
The information label contains the following symbols:
This device is designed for indoor use.
This device falls under IEC protection class I.
This device shall not be treated as household waste.
Read and observe the instructions in this document.

6
Alpha Series A3.9i
Product code: 101810
2. Safety
Important
Read and follow the instructions in this user manual before installing, operating or
servicing this product.
The manufacturer will not accept liability for any resulting damages caused by the non-observance of
this manual.
Warnings and Safety Instructions
DANGER
Electric shock caused by dangerous voltage inside
There are areas within the device where dangerous touch voltage may be present.
●Do not open the device or remove any covers.
●Do not operate the device if the covers or the housing are open. Before operation, check if the
housing is firmly closed and all screws are tightly fastened.
●Disconnect the device from electrical power supply before service and maintenance, and when the
device is not in use.
DANGER
Electric shock caused by short-circuit
This device falls under IEC protection class I.
●Make sure that the device is electrically connected to ground (earth). Connect the device only to a
socket-outlet with ground (earth) connection.
●Do not cover the ground (earth) connection.
●Do not bypass the thermostatic switch or fuses.
●Do not let the power cable come into contact with other cables. Handle the power cable and all
connections with the mains with caution.
●Do not modify, bend, mechanically strain, put pressure on, pull or heat up the power cable.
●Make sure that the power cable is not crimped or damaged. Examine the power cable periodically
for any defects.
●Do not immerse the device in water or other liquids. Do not install the device in a location where
flooding may occur.
●Do not use the device during thunderstorms. Disconnect the device from the electrical power supply
immediately.
Attention
Power supply
●Before connecting the device to the power supply, make sure that the current, voltage and
frequency match the input voltage, current and frequency specified on the information label on the
device.
●Make sure that the cross-sectional area of the extension cords and power cables is sufficient for the
required power consumption of the device.

7
Alpha Series A3.9i
Product code: 101810
Attention
General safety
●Do not switch the device on and off in short intervals. This decreases the device’s life.
●Do not shake the device. Avoid brute force when installing or operating the device.
●If the device is dropped or struck, disconnect the device from the electrical power supply
immediately.
●If the device is exposed to extreme temperature variations (e.g. after transportation), do not switch it
on immediately. Let the device reach room temperature before switching it on, otherwise it may be
damaged by the formed condensation.
●If the device fails to work properly, discontinue the use immediately.
Attention
For professional use only
This device shall be used only for the purposes it is designed for.
This device is designed to be used as a LED screen module to be integrated as a partial image area of a
larger display screen area. This device is not intended for use as a standalone display. Any incorrect use
may lead to hazardous situations and result in injuries and material damage.
●This device is not suitable for households.
●This device is not designed for permanent operation.
●This device does not contain user-serviceable parts. Unauthorized modifications to the device will
render the warranty void. Such modifications may result in injuries and material damage.
Attention
Before use, examine the device visually for any defects.
Make sure that:
●There are no deformations on housings, fixations and installation points.
●The power cables are not damaged and do not show any material fatigue.
Attention
Do not expose the device to conditions that exceed the rated IP class conditions.
This device is IP20 rated. IP (Ingress Protection) 20 class provides protection against solid objects greater
than 12 mm, such as fingers, and no protection against harmful ingress of water.

8
Alpha Series A3.9i
Product code: 101810
3. Description of the Device
The Alpha Series A3.9i is an indoor HD LED screen with a pixel pitch of 3.9 mm and a built-in A5s PLUS
receiver card. The device allows angled connections between -5° and +10°.
Two types of rigging bars(101820 + 101821) are available for standing or hanging installation. With the
Stacking Bracket (101743), you can mount the device to a truss construction.
Front View
Fig. 02
01) 4x LED screen module

9
Alpha Series A3.9i
Product code: 101810
Back View
Fig. 03
Data In/Out connector (ProCat)
Mounting opening (for stacking bracket 101743)
Data In/Out connector (ProCat)
Test button (with LED indicator)
2x locking mechanism (for vertically connecting of a rigging bar/led screen)
2x triangular screw
2x inclination mechanism (with fast-lock opening)
2x locking handle
2x carrying handle
2x fast-lock opening (for connecting an Alpha series 3.9i LED screen, hanging installation or rigging
bar, standing installation)
Power Out
2x locking lever (for control box)
Power In
4x service handle (for module replacement)
2x locking mechanism (for horizontally connecting of a led screen)
4x M10 mounting opening
Cabinet frame

10
Alpha Series A3.9i
Product code: 101810
Product Specifications
Model:
Alpha Series A3.9i
Electrical:
Input voltage:
100–240 V AC, 50/60 Hz
Power consumption:
150 W
Power consumption
average:
50 W
Mechanical Specifications:
Cabinet dimensions:
500 x 500 x 77 mm (L x W x H)
Cabinet weight:
6 kg
Module dimensions:
250 x 250 mm (L x W)
Curved installation angles:
-5°, 0°, 5°, 10°
IP rating:
IP20
Housing:
Aluminum die-cast
Source:
Light source type:
LED
LED type:
Black Frame
Brightness:
1500 nits
Optical:
Pixel pitch horizontal:
3,91 mm
Pixel pitch vertical:
3,91 mm
Cabinet resolution width:
128 px
Cabinet resolution height:
128 px
Module resolution width:
64 px
Module resolution height:
64 px
Viewing angle horizontal:
160°
Viewing angle vertical:
160°
Minimum viewing distance:
4 m
Contrast ratio:
5000:1
Cabinet ratio:
1:1
Transparency:
0 %
Control and Programming:
Control system:
NovaStar
Receiving card:
A5s PLUS
Refresh rate screen:
3840 Hz
Product Properties:
Cooling:
Convection
Maintenance:
Front / Rear
Rigging:
Fixed mounting option:
M10
Rigging vertical max.:
18 panels
Locking system:
Fast Lock System
Connections:
Power connector in:
Power Pro Blue
Power connector out:
Power Pro Gray
Data connector in:
ProCat
Data connector out:
ProCat

11
Alpha Series A3.9i
Product code: 101810
Construction:
Housing:
Metal and flame-retardant plastic
Color:
Black
IP rating:
IP20
Cooling:
Axial fan
Thermal:
Minimum ambient temperature ta:
-10 °C
Maximum ambient temperature ta:
45 °C
Operating humidity:
10–90 % RH

12
Alpha Series A3.9i
Product code: 101810
Dimensions
Fig. 04
Fig. 05

13
Alpha Series A3.9i
Product code: 101810
3.5. Optional Accessories
You can additionally purchase the following accessories:
101820 (Alpha Series - Single Rigging Bar incl. curving)
101821 (Alpha Series - Double Rigging Bar incl. curving)
101743 (Stacking Bracket for PS Series)
Alpha Series - Single Rigging Bar (incl. curving)
Fig. 06
Alpha Series - Double Rigging Bar (incl. curving)
Fig. 07
Stacking Bracket for PS Series
Fig. 08

14
Alpha Series A3.9i
Product code: 101810
4. Installation
Safety Instructions for Installation
WARNING
Incorrect installation can cause serious injuries and damage of property.
Installation must be carried out only by instructed persons.
Follow all applicable European, national and local safety regulations concerning rigging and trussing.
Minimum two persons are necessary to install the device.
Personal Protective Equipment
During installation and rigging wear personal protective equipment in compliance with the national and
site-specific regulations.
Installation Site Requirements
The device must be installed only indoors.
The device can be positioned on a flat surface.
The maximum ambient temperature ta= 45 °C must never be exceeded.
The relative humidity must not exceed 90 % with an ambient temperature of 45 °C.
Working of the Locking Mechanism
the Alpha series 3.9i LED screen has 4 locking mechanisms: 2 on the top section and 2 on the left side.
The Single Rigging Bar (101820) has 2 locking mechanisms and the Double Rigging Bar (101821) has 4
locking mechanisms.
The locking mechanisms (06/16) allow you to easily connect a LED screen to a rigging bar, a rigging bar
to a LED screen and a LED screen to another LED screen.
Fig. 09
Fig. 10
A) Lever
B) Spring-loaded fast-lock
C) Pins

15
Alpha Series A3.9i
Product code: 101810
To use the locking mechanism, follow the steps below:
Turn the lever (A) counterclockwise.
Push the spring-loaded fast-lock (B) and turn it by 90° clockwise or counterclockwise, as shown in Fig.
09 and 10.
Make sure that the pins (C) are firmly locked in the fast-lock opening (11), as shown in Fig. 11.
Turn the lever (A) clockwise to lock the locking mechanism (06/16), as shown in Fig. 12 and 13.
Fig. 11
Fig. 12
Fig. 13

16
Alpha Series A3.9i
Product code: 101810
Maximum Number of LED Screens on a Rigging Bar
WARNING
Do not hang more devices than the maximum allowed number on one rigging bar.
The Alpha Series A3.9i LED screen shall be used only with the Single Rigging Bar/ Double Rigging Bar
(101820/101821).
Do not exceed the maximum allowed Working Load Limit of the rigging bar.
The WLL (Working Load Limit) for the Single Rigging Bar (101820) is 200 kg.
The WLL (Working Load Limit) for the Double Rigging Bar (101821) is 400 kg.
The rigging bars are designed for hanging installation of 18 LED screens under each other. Do not hang
more than 18 LED screens under each other on one rigging bar.
Fig. 14

17
Alpha Series A3.9i
Product code: 101810
Mounting Options
CAUTION
Restrict the access under the work area during rigging and/or derigging.
You can mount the device in 2 different ways:
●to a rigging bar (LED screen below a rigging bar/ LED screen on top of a rigging bar)
●to a truss
Mounting the Device to a Rigging Bar
Hanging Installation
By the hanging installation, the device is installed below a rigging bar.
WARNING
Do not hang more devices than the maximum allowed number on one rigging bar.
The rigging bars are designed for hanging installation of 18 LED screens under each other. Do not hang
more than 18 LED screens under each other on one rigging bar.
WARNING
Do not mount the device to a rigging bar only by the magnet.
The LED screen and the rigging bar have magnetic strips. The magnetic strips are designed to help you
align the device to a rigging bar during installation.
●Make sure that the device is always held until installation is completed.
●Do not let the device hang on a rigging bar only by the magnet.
Before you start the installation of the LED screens, make sure that the rigging bar setup is leveled, as
shown in Fig. 15 and 16. For more information about leveling, see the user manual of the Single Rigging
Bar/ Double Rigging Bar (101820/101821) (101820/101821).
101820
101821
Fig. 15
Fig. 16

18
Alpha Series A3.9i
Product code: 101810
101820
101821
Fig. 17
Fig. 18
To connect the Alpha series 3.9i LED screen to a rigging bar, follow the steps below:
Put the LED screen below the rigging bar and let the magnetic strip on top of the LED screen snap to
the bottom of the rigging bar, as shown in Fig. 19.
Turn lever (A) of the left locking mechanism (06) counterclockwise.
Push the spring-loaded fast-lock (B) of the left locking mechanism (06) upwards and turn it by 90°
clockwise or counterclockwise, as shown in Fig. 20 and 21.
Fig. 19
Fig. 20

19
Alpha Series A3.9i
Product code: 101810
Fig. 21
Make sure that the pins (C) of the left locking mechanism (06) are firmly locked in the fast-lock
opening on the bottom of the rigging bar, as shown in Fig. 22.
Turn lever (A) of the left locking mechanism (06) clockwise to tighten the device to the rigging bar,
as shown in Fig. 23 and 24.
Repeat steps 2–5 for the right locking mechanism (06).
Fig. 22
Fig. 23
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