
SÍNTOMAS PROBABLES CAUSAS SOLUCIONES
Indisponibilidad del água en el punto Abrir el registro general
Suciedad en la tubulación
RRC cerrado
Pilas descargadas Cambiar las pilas
Colocar conforme polarización indicada en el suporte de pilas
Falla en la conexión entre sensor y solenóide Conectar el cabo solenóide en lo cabo del sensor
Cabo del sensor roto
El agua sale continuamente Objeto en el rayo de la acción del sensor Retirar el objeto
Podrá ser adquirido en el Distribuidor Autorizado DOCOL
en ese País
Regulagem del RRC
Suciedad en la tubulación
Aire en la tubulación Abrir la red en otro punto y sangrar la red (dejar salir el
água hasta parar de salir aire junto)
Valvula solenóide montada con el flujo del agua a la
inversa Invertir la posición de montajem de la valvula
DOCOLTRONIC
Pilas montadas con la polaridad cambiada
Sensor damnificado
Falla en la conexión del sensor con la solenóide Conectar el cabo solenóide al cabo del sensor
El água no sale cuando el sensor es
activado: Válvula Solenóide produce
click audível
El agua no sale cuando el sensor es
activado:Válvula Solenóide no produce
click audível
Bajo caudal
Podrá ser adquirido en el Distribuidor Autorizado DOCOL
en ese País
Girar el cartucho del RRC en el sentido horario.
Retirar el cartucho y limpiar el criba .
Abrir el RRC (Registro Regulador de Cauda) .
Retirar el criba del RRC y limpiar .
Girar el cartucho de lo RRC en el sentido horario
Aerador obstruido Remover, limpiar e reinstalar el aerador
Registro general es parcialmente cerrado Abrir totalmente el registro general
Manintenance
DOCOLELETRIC TROUBLESHOOTING GUIDE
SYMPTOMS POSSIBLE REASONS SOLUTIONS
Faucet does not deliver any water
when Sensor is activated.
Solenoid valve produces an audible
“CLICK”.
Water supply failure Open water supply stop
Open the Inlet Flow Control
Inlet Flow Control Disassemble and clean the core of Inlet Flow Control Filter
Inlet Flow Control closed Open Inlet Flow Control flow turning clockwise the core
Batteries low. LED blink red once every 1 second Replace batteries
Insert the batteries like showed in the figure 2A page 10.
Caution in battery polarity
Connection Failure between solenoid valve and
sensor. Connect the solenoid valve cable to sensor cable again
DOCOLTRONIC TROUBLESHOOTING GUIDE
The polarity battery is reversed
Faucet does not deliver any water when
Sensor is activated.
Solenoid valve no produces an audible
“CLICK”.
Faulty Sensor cable
Faucet does not stop delivering water Object in recognition range sensor Remove the object
Inlet Flow Control not enough open Turn clockwise the core of Inlet Flow Control
Pipe system or core of Inlet Flow Control flow is
clogged Open Inlet Flow Control flow, clean the core
Faulty sensor
Faulty solenóide valve cable Connect the solenoid valve cable to sensor cable again
Low flow Air inside pipe system Open the system pipe in another point let the water and
air go out until only water goes out.
Solenoid valve mounted with opposite way flow Change the position way flow solenoid valve mounted.
Caution on the signal way flow under the solenoid valve
Water supply stop is partially closed
Aerator is clogged
Completely open water supply stop
Remove, clean, and reinstall aerator
SYMPTOMS POSSIBLE REASONS SOLUTIONS
Faucet does not deliver any water when
Sensor is activated.
Solenoid valve produces an audible
“CLICK”.
Water supply failure Open water supply stop valve
Open the Inlet Flow Control.
Inlet Flow Control Disassemble and clean the core of Inlet Flow Control Filter.
Inlet Flow Control closed Open Inlet Flow Control flow turning clockwise the core.
No power Verify overload protect
Connect power cord to power inlet
Bad connection between sensor and power switch Connect the cableas again
Power cord is not connected in the electrical outlet
Faucet does not deliver any water when
Sensor is activated.
Solenoid valve no produces an audible
“CLICK”. Faulty Sensor cable
Faucet does not stop delivering water Object in recognition range sensor Remove the object
Available at Docol Authorized Distributor in your country
Inlet Flow Control not enough open Turn clockwise the core of Inlet Flow Control
Pipe system or core of Inlet Flow Control flow is
clogged Open Inlet Flow Control flow, clean the core
Faulty sensor
Faulty solenóide valve cable Connect the solenoid valve cable to sensor cable again
Low flow
Air inside pipe system Open the system pipe in another point let the water and
air go out until only water goes out.
Solenoid valve mounted with opposite way flow Change the position way flow solenoid valve mounted.
Caution on the signal way flow under the solenoid valve
Water supply stop is partially closed
Aerator is clogged
Completely open water supply stop
Remove, clean, and reinstall aerator
Available at Docol Authorized Distributor in your country
Available at Docol Authorized Distributor in your country
Available at Docol Authorized Distributor in your country
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