Dojo go A920 User manual

Quickstart guide
A920
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Power button
Volume up
Volume down
Chip reader (insert card)
Contactless reader (tap card)
Magnetic stripe (swipe card)
Receipt printer
hello!
A920
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Get started
Open the back of the card machine to remove the battery
and peel off the protective sticker.
Connect the USB cable to the power adapter and plug into
the charging base. To power on your machine, hold down
the power button for 2-4 seconds.
You’ll need to connect to Wi-Fi to set up your machine -
simply follow the steps on-screen. Make sure your Wi-Fi is
password protected. Once connected, you’ll need to enter
the activation code we sent you to complete setup.
Remove the battery protection sticker
Power it up
Connect to Wi-Fi
Enter activation code
A920
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If your Wi-Fi connection goes down, your machine can
switch to mobile data so payments aren’t interrupted.
If you don’t already have mobile connectivity enabled,
contact us and we’ll get you up and running.
Your customers can choose to pay by tapping or inserting
their card.
Contactless cards can be used for transactions up to
£45 and smart devices such as phones can be used for
any amount.
Tip
Mobile connectivity
Taking payment
It’s best to keep your card machine on its base when
you’re not using it. This will keep the battery charged
and make sure you’ve always got the latest software.
Your machine takes around 2-3 hours to charge
from empty.
A920
Wi-FI connection
Mobile connection
Battery

Quickstart guide
A920
Having problems? Try these steps:
Troubleshooting tips
Hold down the power button, then select ‘Reboot’.
Make sure all cables are rmly connected and the battery
is in place.
No internet? There could be a problem with your connection.
Check your router, and contact your network provider if it
still won’t connect.
No mobile connection? If you chose to enable this feature
and your machine isn’t showing a mobile connection, get in
touch with us.
DO-0001-MKTCX-1.0
Restart your machine
Check your power and connection
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We’re here to help
Visit: support.dojo.tech
Call: 0800 044 3550
The Dojo app is a free insight tool that offers a 24/7
view of your business performance – as well as the
ability to view transactions in real-time.
Search ‘Dojo’ in the app store to download.
Your customer reference:
Write your customer reference here to keep it handy,
as we may ask for it when you call us. You’ll nd it on
the welcome email we sent you.