Dover Triton 9600 Series User manual

E*TRADE ADDENDUM
TO9600-SERIES
OPERATION MANUAL
VERSION 1.0
TDN 07103-00024 08/01
COPYRIGHT NOTICE
Copyright © 2001 Triton Systems , Inc. All rights reserved. No part of this publication may
be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any
human or computer language, in any form, by any means whatsoever, without the express
written permission of Triton Systems, Inc.
CORPORATE HEADQUARTERS: RMA (RETURN MATERIAL AUTHORIZATION)
RETURN ADDRESS:
522 E. Railroad Street 21405 B Street
Long Beach, MS 39560 Long Beach, MS 39560
PHONE: [phone]
FAX: [phone]

Contents
SECTION 1 - INTRODUCTION............................................................................................................................ 1-1
WHAT’SIN THIS ADDENDUM ....................................................................................................................................... 1-2
MANAGEMENT FUNCTIONS .......................................................................................................................................... 1-2
CUSTOMER TRANSACTIONS ......................................................................................................................................... 1-2
JOURNAL ................................................................................................................................................................. 1-3
SECTION 2 - MANAGEMENT FUNCTIONS ....................................................................................................... 2-1
INTRODUCTION .......................................................................................................................................................... 2-2
NEW OR MODIFIED MANAGEMENT FUNCTIONS ............................................................................................................... 2-2
FUNCTION: TRANSACTION TYPE SETUP............................................................................................................ 2-3
FUNCTION: E*TRADE TRANSACTION TYPES ..................................................................................................... 2-4
FUNCTION: NON-E*TRADE TRANSACTION TYPES ............................................................................................ 2-5
FUNCTION: ACCOUNT TYPE SETUP.................................................................................................................... 2-6
FUNCTION: E*TRADE ACCOUNT TYPES ............................................................................................................. 2-7
FUNCTION: NON-E*TRADE ACCOUNT TYPES .................................................................................................... 2-8
FUNCTION: E*TRADE BINS ................................................................................................................................... 2-9
FUNCTION: O.A.R. SWITCH................................................................................................................................. 2-10
FUNCTION: TRITON CONNECT........................................................................................................................... 2-11
FUNCTION: T.O.T.C.C ........................................................................................................................................... 2-12
FUNCTION: SURCHARGE LOCATION / MESSAGE ............................................................................................ 2-15
SECTION 3 - CUSTOMER TRANSACTIONS...................................................................................................... 3-1
INTRODUCTION .......................................................................................................................................................... 3-2
CUSTOMER TRANSACTIONS ......................................................................................................................................... 3-2
FIGURE 3-1 - E*TRADE WITHDRAWAL TRANSACTION FLOW ....................................................................... 3-3
FIGURE 3-2 - E*TRADE TRANSFER TRANSACTION FLOW ............................................................................ 3-5
FIGURE 3-3 - E*TRADE BALANCE TRANSACTION FLOW............................................................................... 3-7
FIGURE 3-4 - NON-E*TRADE CUSTOMER TRANSACTION FLOW .................................................................. 3-9
SECTION 4 - JOURNAL ...................................................................................................................................... 4-1
JOURNAL ENTRIES .................................................................................................................................................... 4-2

SECTION 1
INTRODUCTION

TRITON SYSTEMS, INC.
E*TRADE ATM SOFTWARE - ADDENDUM
1-2
SECTION 1 - INTRODUCTION
WHAT’SIN THIS ADDENDUM
ThisAddendumtotheATMOperationsManualdescribesthenew
features offered by the E*TRADE OAR version of Triton ATM
software.
TheAddendumcontentsarespreadacrossthe following sections:
Section 1 - Introduction. This section gives a summary of the
new features offered by the E*TRADE OAR version of Triton ATM
software.
Section 2 - Management Functions. This section describes the
newconfigurationoptionsavailable in the E*TRADE OAR version
of Triton ATM software.
Section 3 - Customer Transactions. This section describes the
transactions available to customers of an ATM that is running the
E*TRADE version of Triton ATM software. Both E*TRADE and
non-E*TRADE transactions are described.
Section 4 - Journal. This section provides an example of a
transaction-type journal entry, and provides an extensive list of all
new transaction codes.
MANAGEMENT FUNCTIONS
New management functions enable you to selectively turn on or
turn off various account and transaction types for both E*TRADE
and Non-E*TRADE customers.
Also, a new T.O.T.C.C. (Terminal Originated Triton Connect Call)
feature enables you to establish a time at which the terminal will
automatically call out to a Triton Connect Host PC to retrieve any
pending commands or operations.
CUSTOMER TRANSACTIONS
The customer interface of the E*TRADE version of Triton ATM
software now offers a distinctive, E*TRADE-branded identity.
Two transaction-paths are available, depending upon the type of
ATM card used and the current configuration of the ATM. These
transaction-paths are:
1. E*TRADE Customer Transactions.
2. Non-E*TRADE Customer Transactions.
Terminal Hardware
Requirements
ThenewOARandT.O.T.C.C.features
requirethatthefollowinghardwarebe
installed in the terminal:
1. An Expanded Memory Card.
2. EPROM version 3.00 or higher.
OARandT.O.T.C.C.features arenot
supported unless the terminal
meets the above minimum
hardware requirements!

TRITON SYSTEMS, INC. 1-3
E*TRADE ATM SOFTWARE - ADDENDUM SECTION 1 - INTRODUCTION
E*TRADE customers using a qualifying ATM card will be offered
additional transaction options, which include the ability to withdraw
funds, check balances and transfer funds between E*TRADE
accounts.E*TRADEaccounts fall intotwocategories:1.)E*TRADE
bank or 2.) E*TRADE brokerage accounts.
Within each category of E*TRADE account, both primary and
secondary accounts are available. Transactions can be performed
onvariouscombinations ofprimaryorsecondary,bankorbrokerage
accounts.
Non-E*TRADE customers are offered the standard set of options
for withdrawal, balance inquiry and transfer of funds between non-
E*TRADE bank checking, savings and credit card accounts.
JOURNAL
Because of the large number of transactions that can now be
performed, additional transaction codes have been created to
represent these transactions in communication between the ATM
andthesponsoringhostprocessor system. These codes arestored
intheunit’selectronicjournalandareprintedoutonjournal reports.

SECTION 2
MANAGEMENT FUNCTIONS

TRITON SYSTEMS, INC.
E*TRADE ATM SOFTWARE - ADDENDUM
2-2
SECTION 2 - MANAGEMENT FUNCTIONS
INTRODUCTION
This section describes the new or revised Management Functions
in the E*TRADE version of ATM operating software.
NEW OR MODIFIED MANAGEMENT FUNCTIONS
A summary of changes to the Management Functions is provided
below:
TRANSACTION TYPES. This function has been split into areas
for E*TRADE and NON-E*TRADE customers. Options to turn ON
or OFF the availability of transaction types (Transfers and Balance
Inquiries) for E*TRADE specific accounts have been added.
ACCOUNT TYPES. This function has also been split into areas for
E*TRADEandNON-E*TRADEcustomers. New optionsenableyou
to turn ON or OFF the availability of account types that are only
offered to E*TRADE customers, such as Money Market and
Brokerage accounts.
E*TRADE BINS. This function enables the ATM to recognize
E*TRADE customer cards, using the BIN (Bank Identification
Number) stored on the card.
O.A.R. SWITCH. The O.A.R. (Open Account Relationship) Switch
enables you to turn ON or OFF the availability of E*TRADE
customer account and transaction type options.
T.O.T.C.C.. The T.O.T.C.C. (Terminal Originated Triton Connect
Calls) feature enables a terminal to call a Triton Connect PC on a
scheduled basis, during which any pending operations can be
performed.
SURCHARGE.TheSURCHARGELOCATIONANDSURCHARGE
MESSAGE functions have been modified from previous versions
of ATM software. The surcharge location setting is now fixed at
‘Beginning’and the surcharge location option has been removed
from Management Functions. The standard surcharge message
now reflects an E*TRADE branded appearance.

TRITON SYSTEMS, INC. 2-3
E*TRADE ATM SOFTWARE - ADDENDUM SECTION 2 - MANAGEMENT FUNCTIONS
FUNCTION: TRANSACTION TYPE SETUP
FACTORY DEFAULT: N/A
ACCESS INSTRUCTIONS:
1.) Select the TERMINAL CONFIGURATION option from the
MANAGEMENT FUNCTIONS screen.
2.) Select TRANSACTION TYPES.
DESCRIPTION:
This menu allows you to access transaction type configuration op-
tions for E*TRADE OR NON-E*TRADE customers.
ERROR CONDITIONS:
There are no error conditions directly associated with this function.

TRITON SYSTEMS, INC.
E*TRADE ATM SOFTWARE - ADDENDUM
2-4
SECTION 2 - MANAGEMENT FUNCTIONS
FUNCTION: E*TRADE TRANSACTION TYPES
FACTORY DEFAULT: ON
ACCESS INSTRUCTIONS:
1.) Select the TERMINAL CONFIGURATION option from the
MANAGEMENT FUNCTIONS screen.
2.) Select TRANSACTION TYPES.
3.) Select E*TRADE CUSTOMER.
DESCRIPTION:
This menu allows you to access transaction type configuration op-
tionsforE*TRADEcustomers.Theavailabletransactiontypesare:
TRANSFERS. This option enables transfers between the various
accounts available to E*TRADE customers (such as PRIMARY
ORSECONDARYBANK,BROKERAGE,CHECKINGorSAVINGS
accounts).
BALANCE INQUIRIES. This option enables the customer to ob-
tain the balance of various E*TRADE accounts.
When the transaction type is turned ON, the terminal will provide
that option to the customer. When the transaction type is turned
OFF, the selected transaction type will not be displayed to the cus-
tomer. The current state of the transaction type is shown as either
ON or OFF in the applicable button label on the display. Press the
button next to the label to toggle the state of the transaction type
between ON and OFF.
ERROR CONDITIONS:
There are no error conditions directly associated with this function.

TRITON SYSTEMS, INC. 2-5
E*TRADE ATM SOFTWARE - ADDENDUM SECTION 2 - MANAGEMENT FUNCTIONS
FUNCTION: NON-E*TRADE TRANSACTION TYPES
FACTORY DEFAULT: ON
ACCESS INSTRUCTIONS:
1.) Select the TERMINAL CONFIGURATION option from the
MANAGEMENT FUNCTIONS screen.
2.) Select TRANSACTION TYPES.
3.) Select NON-E*TRADE CUSTOMER.
DESCRIPTION:
This menu allows you to access transaction type configuration op-
tions for non-E*TRADE customers.
TRANSFERS. This option enables non-E*TRADE customers to
transfer funds between checking and savings accounts.
BALANCE INQUIRIES. This option enables the customer to ob-
tain the balance of a checking or savings account.
When the transaction type is turned ON, the terminal will provide
that option to the customer. When the transaction type is turned
OFF, the selected transaction type will not be displayed to the cus-
tomer. The current state of the transaction type is shown as either
ON or OFF in the applicable button label on the display. Press the
button next to the label to toggle the state of the transaction type
between ON and OFF.
ERROR CONDITIONS:
There are no error conditions directly associated with this function.

TRITON SYSTEMS, INC.
E*TRADE ATM SOFTWARE - ADDENDUM
2-6
SECTION 2 - MANAGEMENT FUNCTIONS
FUNCTION: ACCOUNT TYPE SETUP
FACTORY DEFAULT: N/A
ACCESS INSTRUCTIONS:
1.) Select the TERMINAL CONFIGURATION option from the
MANAGEMENT FUNCTIONS screen.
2.) Select ACCOUNT TYPES.
DESCRIPTION:
This menu allows you to access account type configuration op-
tions for E*TRADE OR NON-E*TRADE customers.
ERROR CONDITIONS:
There are no error conditions directly associated with this function.

TRITON SYSTEMS, INC. 2-7
E*TRADE ATM SOFTWARE - ADDENDUM SECTION 2 - MANAGEMENT FUNCTIONS
FUNCTION: E*TRADE ACCOUNT TYPES
FACTORY DEFAULT: ON/BROKERAGE & BANK
ON/SAVINGS
ON/MONEY MARKET
ACCESS INSTRUCTIONS:
1.) Select the TERMINAL CONFIGURATION option from the
MANAGEMENT FUNCTIONS screen.
2.) Select ACCOUNT TYPES.
3.) Select E*TRADE CUSTOMER.
DESCRIPTION:
This function allows you to turn ON or OFF the availability of the
following account types, which are only offered to E*TRADE cus-
tomers:
•SAVINGS
•MONEY MARKET
•BROKERAGE/BANK
ForSAVINGSor MONEY MARKEToptions,whentheaccounttype
is turned ON, the terminal will provide that option to the customer.
When the account type is turned OFF, the selected account type
will not be displayed to the customer. The current state of the ac-
count type is shown as either ON or OFF in the applicable button
label on the display. Press the button next to the label to toggle the
state of the account type between ON and OFF.
The BROKERAGE AND BANK account options are selected by
repeatedlypressingthebuttonnext to the label. The label will cycle
between the following options:
•BANK ONLY
•BROKERAGE & BANK
•BROKERAGE ONLY
Note: If this option is set to BANK ONLY or BROKERAGE ONLY,
the option to select bank or brokerage accounts will NOT be pre-
sented to the customer.
ERROR CONDITIONS:
There are no error conditions directly associated with this function.

TRITON SYSTEMS, INC.
E*TRADE ATM SOFTWARE - ADDENDUM
2-8
SECTION 2 - MANAGEMENT FUNCTIONS
FUNCTION: NON-E*TRADE ACCOUNT TYPES
FACTORY DEFAULT: ON/BROKERAGE & BANK
ACCESS INSTRUCTIONS:
1.) Select the TERMINAL CONFIGURATION option from the
MANAGEMENT FUNCTIONS screen.
2.) Select ACCOUNT TYPES.
3.) Select NON-E*TRADE CUSTOMER.
DESCRIPTION:
This function allows you to turn ON or OFF the availability of the
following account types, which are offered to non-E*TRADE cus-
tomers:
•SAVINGS
•CREDIT CARD
When the account type is turned ON, the terminal will provide that
option to the customer. When the account type is turned OFF, the
selected account type will not be displayed to the customer. The
current state of the account type is shown as either ON or OFF in
the applicable button label on the display. Press the button next to
the label to toggle the state of the account type between ON and
OFF.
ERROR CONDITIONS:
There are no error conditions directly associated with this function.

TRITON SYSTEMS, INC. 2-9
E*TRADE ATM SOFTWARE - ADDENDUM SECTION 2 - MANAGEMENT FUNCTIONS
FUNCTION: E*TRADE BINS
FACTORY DEFAULT: N/A
ACCESS INSTRUCTIONS:
1.) Select the TERMINAL CONFIGURATION option from the
MANAGEMENT FUNCTIONS screen.
2.) Select SET TERMINAL PARAMETERS.
3.) Select MORE.
4.) Select MORE.
5.) Select E*TRADE BINS.
DESCRIPTION:
This function enables the ATM to recognize E*TRADE customer
cards using the BIN (Bank Identification Number) on the card. This
number is compared to a list of BINs stored in the terminal.
The terminal can store up to 10 E*TRADE BINs; however, only 5
numbers can be entered using this screen. Additional E*TRADE
BIN numbers must be downloaded to the terminal using Triton
Connect management software.
Theterminalwillcomparethe BIN number stored on thecustomer’s
card to all BIN numbers loaded. If the card BIN matches a loaded
BIN the ATM will offer E*TRADE functionality to the customer. If
the BIN on the card does not match, the ATM will offer NON-
E*TRADE options to the customer.
To enter or change a BIN perform the following:
1.) Press the key next to the block where the BIN will be entered
or changed.
2.) Enter the BIN.
3.) Press the “<OK>”key.
Repeat steps 1 through 3 until all BINs are entered (up to five).
NOTE: If the O.A.R. Switch is OFF (E*TRADE transactions are
disabled),E*TRADEBINsaretreated as BLOCKED ISO numbers,
to prevent surcharging of E*TRADE customers.
ERROR CONDITIONS:
There are no error conditions directly associated with this function.
BLOCK ISO FUNCTION
This function blocks surcharging for
transactions that use a particular fi-
nancial institution’s ATM or Credit
Card.
In previous (non-E*TRADE) versions
of ATM software, up to 100 ISO num-
bers could be entered and blocked.
However,intheE*TRADEversion,10
ISO number “slots”have been re-
servedforusebythe E*TRADE BINS
function, leaving a total of 90 ISO
numberslotsavailablefor normal use.
Note: For additional information on
the BLOCK ISO function, refer to the
applicable ATM Operation Manual.

TRITON SYSTEMS, INC.
E*TRADE ATM SOFTWARE - ADDENDUM
2-10
SECTION 2 - MANAGEMENT FUNCTIONS
FUNCTION: O.A.R. SWITCH
FACTORY DEFAULT: OFF
ACCESS INSTRUCTIONS:
1.) Select the TERMINAL CONFIGURATION option from the
MANAGEMENT FUNCTIONS screen.
2.) Select SET TERMINAL PARAMETERS.
3.) Select MORE.
4.) Select MORE.
5.) Select O.A.R. SWITCH.
DESCRIPTION:
The O.A.R. (Open Account Relationship) Switch enables you to
turn ON or OFF the availability of E*TRADE customer account and
transaction type selections.
If the O.A.R. Switch is ON, the ATM will compare the BIN (Bank
Identification Number) on the customer’s card to the list of BINs
that have been stored using the E*TRADE BINs function. If the
BIN on the card is found in the list of stored BINs, the ATM will
displayE*TRADEaccountandtransactionoptionstothecustomer.
If the BIN on the card is not found in the stored list, only standard
(Non-E*TRADE) account and transaction types will be displayed
to the customer.
If the O.A.R. Switch is OFF, the ATM will display only standard
(Non-E*TRADE) account and transaction types to the customer.
ERROR CONDITIONS:
There are no error conditions directly associated with this function.

TRITON SYSTEMS, INC. 2-11
E*TRADE ATM SOFTWARE - ADDENDUM SECTION 2 - MANAGEMENT FUNCTIONS
FUNCTION: TRITON CONNECT
FACTORY DEFAULT: SEE TEXT
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from the
MANAGEMENT FUNCTIONS menu.
2.) Select SET TERMINAL PARAMETERS.
3.) Choose MORE.
4.) Choose TRITON CONNECT.
DESCRIPTION:
NOTE: Triton Connect is an option and may not be installed on
your terminal.
Selecting the TRITON CONNECT function allows the terminal op-
erator to set up the following parameters associated with Triton
Connect:
1.) T.O.T.C.C.
2.) PRIMARY NUMBER
3.) BACKUP NUMBER
4.) ALARM NUMBERS
5.) CALL BACK (ENABLE\DISABLE)
6.) TRITON CONNECT (ENABLE\DISABLE)
In addition to the inclusion of the T.O.T.C.C. (Terminal Originated
Triton Connect Call) feature, the operation of this screen has
changed from previous versions of ATM software. The function
buttonsforenablinganddisablingCALLBACKANDTRITONCON-
NECT availability now show the current status of the function in
the button label. To change the status between the two states,
simply press the corresponding function button.
Typically,theCALLBACKfunctionwillbedisabled by default, while
the TRITON CONNECT function will be enabled. However, your
software may use different defaults.
ERROR CONDITIONS:
There are no error conditions directly associated with this function.

TRITON SYSTEMS, INC.
E*TRADE ATM SOFTWARE - ADDENDUM
2-12
SECTION 2 - MANAGEMENT FUNCTIONS
FUNCTION: T.O.T.C.C.
FACTORY DEFAULT: OFF (SEE TEXT FOR MORE DETAILS)
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from the
MANAGEMENT FUNCTIONS menu.
2.) Select SET TERMINAL PARAMETERS.
3.) Choose MORE.
4.) Choose TRITON CONNECT.
5.) Select T.O.T.C.C..
DESCRIPTION:
The T.O.T.C.C. feature enables a terminal to call a Triton Connect
PC on a scheduled basis, during which any pending operations
can be performed. Ideally, calls sould be scheduled to take place
after normal business hours, or during other times chosen to mini-
mize conflict with the shared phone line. At the Triton Connect PC,
operations can be earmarked for execution only by a correspond-
ing T.O.T.C.C. call from the terminal.
The benefit of this feature is that calls take place at times that are
more convenient and advantageous from the terminal's perspec-
tive, rather than being driven by arbitrary schedules at the Triton
Connect Host PC, which may not reflect such operational con-
straints as limited phone line availability, or other limitations.
The T.O.T.C.C. menu allows you to perform operations in two ar-
eas:
•Enabling/disabling T.O.T.C.C. function.
•Scheduling T.O.T.C.C. calls
T.O.T.C.C. menu screen showing an example
Daily Interval configuration.
T.O.T.C.C. menu screen showing an example
Weekly Interval configuration.
T.O.T.C.C. menu screen showing an example
Monthly Interval configuration.

TRITON SYSTEMS, INC. 2-13
E*TRADE ATM SOFTWARE - ADDENDUM SECTION 2 - MANAGEMENT FUNCTIONS
ENABLING/DISABLING T.O.T.C.C.
This function allows you to turn ON or OFF the operation of the
T.O.T.C.C. function. Press the button next to the label to toggle the
operational state between ON and OFF.
SCHEDULING T.O.T.C.C. CALLS
Use this function to establish the time at which T.O.T.C.C. calls will
take place.
T.O.T.C.C. calls can be set up to occur on a recurring basis with
the following intervals:
•Daily
•Weekly
•Monthly
The SET NEW TIME SCHEDULE function is used to select and
configure one of the above listed calling intervals.
Follow these steps to establish a calling interval:
1. Select the SET NEW TIME SCHEDULE option. The PLEASE
SELECT DAY/WEEK/MONTH INTERVAL screen appears.
2. Select an interval: DAILY, WEEKLY or MONTHLY.
3. If the Daily interval was selected, the PLEASE ENTER TIME
TO CALL screen appears. Enter the time of day at which to
place the call, in 24-hour clock format, using the numbers 0-23
and press the OK button. The TIME SCHEDULE CONFIG-
URED! confirmation screen appears. Press any key to return
to the T.O.T.C.C. main menu.
Note: This screen will also time-out in 10 seconds and return
to the T.O.T.C.C. main menu.
4. If the Weekly interval was selected, the PLEASE ENTER DAY
OF WEEK TO CALL screen appears. Enter the day of the
week on which to place the call, using the numbers 0-6 to rep-
resentthedays SATURDAY, SUNDAY, ...,FRIDAY respectively,
andpressthe OK button.ThePLEASE ENTER TIMETOCALL
screen appears. Enter the time of day at which to place the
call,in24-hourclockformat,usingthenumbers0-23 andpress
the OK button. The TIME SCHEDULE CONFIGURED! confir-
mation screen appears. Press any key to return to the
T.O.T.C.C. main menu.
Choose a T.O.T.C.C. calling interval.
Enter an hour at which to call, for Daily, Weekly
and Monthly calling intervals.
Enter a day of the week on which to place a call,
using the numbers 0-6 to represent the days of the
week.

TRITON SYSTEMS, INC.
E*TRADE ATM SOFTWARE - ADDENDUM
2-14
SECTION 2 - MANAGEMENT FUNCTIONS
5. If theMonthly intervalwasselected,the PLEASE ENTER DAY
OF MONTH TO CALL screen appears. Enter the day of the
month on which to place the call, using the numbers 1-28 to
represent the first 28 calendar days of any given month, and
press the OK button. The PLEASE ENTER TIME TO CALL
screen appears. Enter the time of day at which to place the
call,in24-hourclockformat,usingthenumbers0-23 andpress
the OK button. The TIME SCHEDULE CONFIGURED! confir-
mation screen appears. Press any key to return to the
T.O.T.C.C. main menu.
IMPORTANT: The T.O.T.C.C. function must be turned ON to
place T.O.T.C.C. calls!
ERROR CONDITIONS:
If a number is entered that does not reside in the valid range, a
warning prompt will be displayed (example: PLEASE USE (1-28) )
and you will be allowed to enter a valid number.
Once the calling interval day and hour have been
configured, this confirmation screen appears.
Enter a calendar day of the month on which to
place a call, using the numbers 1-28 to represent
the first 28 days of any given month.