DR. Heater DR-368 User manual

Carbon Infrared Heater Indoor/Outdoor
Ceiling-Mount and Wall-Mount
Owner’s Manual
Model No.: DR-368

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Warning
THESE INSTRUCTIONS SHOULD BE READ CAREFULLY AND RETAINED FOR
FUTURE REFERENCE,
We cannot be liable for any damages caused by failure to observe these
instructions.
IMPORTANT INSTRUCTIONS
READ CAREFULLY-The infrared heater is designed for safe operation.
Nevertheless, installation, maintenance and operation of the heater can be
dangerous. Observing the following procedures will reduce the risk of fire, electric
shock, injury to persons and keep installation time to a minimum. Save these
instructions for future used.
1. Read all instruction before using this heater.
2. Remove the unit from it’s packaging and check to make sure it is in good
condition before using.
3. Keep the packages (e.g. plastic bags) out of the reach of children.
4. Check the household voltage to ensure it matches the heater’s rated
specification.
5. Check the power cord and plug carefully before use, ensuring that they are not
damaged.
6. Before unplugging the power cord, be sure to turn off the power, when energizing
the unit, be sure your hands are dry to avoid electric shock.
7. This heater is hot when in use. To avoid burns, do not let bare skin touch hot
surfaces. If provided, use handles when moving this heater. Keep combustible
materials at least 3 feet (0.9 m) away from the front, sides and rear of the heater.
8. Extreme caution is necessary when any heater is used by or near children or
individual and whenever the heater is left operating and unattended.
9. Do not use near or in the immediate vicinity of a bath or swimming pool or any
source of liquid.
10. To protect against electric shock, do not immerse cord or plug in water or any
other liquid.
11. Do not insert or allow foreign objects to enter any ventilation or exhaust opening,
as this may cause an electric shock, fire or damage to the heater.
12. Always unplug the heater when not in use.
13. Connect to properly grounded outlets only.
14. Always plug heater directly into a wall outlet/receptacle. Never use an extension
cord or relocatable power tap (outlet/power strip).
15. Do not allow cord to overhang the countertop where it can be easily pulled by
children.
16. Do not put fingers or foreign objects into the grill while in operation.
17. Do not leave the appliance unattended when in use.

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18. This heater is not intended to be used in bathrooms, laundry areas, and similar
indoor areas. Never put a heater where it may fall into a bathtub or other water
container.
19. No liability can be accepted for any damage caused by non-compliance with
these instructions or any other improper use or mishandling.
20. This appliance is not intended to be used by individuals (including children) with
physical or mental impairments, or lack of relevant experience and knowledge
unless they are under the supervision and guidance of their guardians who
responsible for their safety.
21. Use this heater only as described in this manual. Any other use not
recommended by the manufacturer may cause fire, electric shock, or injury to
persons.
22. Do not operate any heater with a damaged cord or plug or after the heater
malfunctions, has been dropped or damaged in any manner. Discard heater, or
return to an authorized service facility for examination and/or repair.
23. Do not run cord under carpeting. Do not cover cord with throw rugs, runners, or
similar coverings. Do not route cord under furniture or appliances. Arrange cord
away from traffic area and where it will not be tripped over.
24. To disconnect heater, turn controls to off, then remove plug from outlet.
25. To avoid potential fire issues, do not block air intakes or exhaust in any manner.
Do not use the heater on soft surfaces like bed, sofa where may cause the air
openings blocked. DO NOT COVER IT.
26. A heater has hot and arcing or sparking parts inside. Do not use it in areas
where gasoline, paint, or flammable liquids are used or stored.
27. Parts of the heater may exceed 200℃, contact with the heating tube, reflector,
or metal parts near the heating tube, may cause severe BURNS . To avoid burns,
do not let bare skin touch hot surface.
28. NEVER place hands under the heating elements. ALWAYS allow heating
element to cool at least 10 minutes before touching the heating tube or adjacent
parts.
29. This product contains recyclable materials. Do not dispose this product as
unsorted municipal waste. Please contact your local municipality for the nearest
collection point.
SAVE THESE INSTRUCTIONS

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Introduction
The DR-368 carbon infrared heater produces instant and comfortable heat like the
sun. This heater is designed for both indoor and outdoor areas.
Model
DR-368
Voltage(V)
120V AC
Wattage(W)
1500W
Hertz (Hz)
60
Dimensions W×H×D(in.)
34.6 x 7.69 x 3.33
Weight (lb)
7.5
This heater is designed for 120 volts AC input. The cord has a plug as shown at A
in Figure 68.1. An adapter as shown at C is available for connecting three-blade
grounding-type plugs to two-slot receptacles. The green grounding lug extending
from the adapter must be connected to a permanent ground such as a properly
grounded outlet box. The adapter should not be used if a three-slot grounded
receptacle is available.

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Product Features
CLEAN AND INSTANT HEAT with 3 POWER SETTING
Clean, instant, and odorless infrared heat with 3 power settings, 900W,
1200W, 1500W. 120V, 60Hz.
HIGH-EFFICIENCY REFLECTOR AND CARBON INFRARED ELEMENT
Precision mirror aluminum reflector with 90% reflection efficiency. Carbon
infrared elements heat the person but not the object, which is ideal for
patio heating.
INDOOR AND OUTDOOR USAGE
The heater is suitable for both indoor and outdoor usage. Constructed with
double layer and fully sealed aluminum housing, it’s featured with great
insulation.
FREESTANDING AND WALL/CEILING MOUNTED
A lightweight and sturdy tripod allows portable installation.
TIP-OVER PROTECTION
Tip-over protection to ensure safe operation. The unit will shut down
immediately if tips over or fell to prevent tip-over-related hazards.

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INSTALLATION
A mounting bracket is provided with the heater which has been specifically
designed to allow this product to be fitted to ceiling or wall before drilling the holders
for the ceiling/wall is solid and that there are no hidden water pipes or electric wires.
ATTENTION! The appliance must be installed on the solid surfaces like
concrete, wood or metal etc.
Important: Ensure that the supply cables is well mounted and that it does not come
into contact with reflector of the heater or that does not trail into heated area, the
supply cable can be fixed to the metal mounting bracket behind heater with plastic
zip ties.
1. This heater should be installed by a competent person, i.e. a qualified electrician.
2. Always disconnected the heater from the electricity supply and allow it to cool
before installation.
3. For both wall and ceiling mounting, the lowest part of the heater must be located
at or above a minimum height of 2.4m/94.5” from ground level, so that the heater
cannot be touched when in operation.
4. There must be a 2.4m/94.5” distance from your appliance to the ground.
5. The distance from your appliance from the corners should be min. 0.4m/15.8” for
vertical use and min. 0.5m/19.7” for horizontal use.
6. When installed to the ceiling, there must be a distance of 0.5m/19.7” between
corners and the appliance.
7. The distance of your appliance from the living beings is to be min 1m/39.4”.
8. The distance from the front side of the heater to materials such as wood, carton,
cloth etc., must be min 1m/39.4”.
9. When mounting horizontally or to a ceiling, do not position the heater at an angle
more than 90°and less than 45°.
10. Keep the supply cord away from the body of the heater which will get hot during
use.
11. Do not install the heater on an inflammable surface.
12. Observe the minimum safe distance between the heater body and the
inflammable surfaces when mounted.
13. The heater should always have a minimum clearance of 0.5m/19.7” from the
adjacent wall.
14. If the heater is to be used outside, a weather-proof outlet is recommended.
15. Before drilling, ensure that there are no wires or water pipes in the area where
the heater is to be installed.
16. The heater must be installed on the mounting brackets provided.
17. Fasten the brackets securely to the mounting surface and the backside of the
heater using the nuts and screws supplied.
18. Fasten the heater securely on the brackets using the nuts and bolts supplied.
19. The brackets can be used to adjust the direction of the heater, adjust the heater
angle by loosening the two bolts on the wall mounting bracket, tighten the bolts
again when the desired angle is reached.

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Remove the heater from the tripod stand
The ceiling/wall mount will reuse part of the hardware from the tripod mount
installation. Follow the steps below to remove the heater from the tripod stand.
Installing heater out of the box on to ceiling or wall, skip the protection
bracket removal steps. Go directly to Ceiling or Wall Mount Installation steps.
1. Take off the 2 wing nuts (H6) on the heater and loosen the 2 screws on the top of
the heater using the screwdriver(T2) as shown in Fig - 1.
2. Remove the protection bracket and tighten back two screws on top after the
protection bracket is removed as shown in Fig - 2. The protecting bracket is not
needed for ceiling/wall mount.
Take off two wing nuts
Fig - 1
H6
H6
Loosen the 2 screws on top
Fig - 2

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3. After removed the protection bracket, tighten the screws from Step 2 back on the
top of the heater using the screwdriver as shown in Fig - 3.
4. Take off the long screw (H7) with wing nut (H6) as shown in Fig - 4
5. Remove the heater’s bracket on the stand’s bracket as shown in Fig - 5. Keep
the heater for Ceiling or Wall Mount Installation..
Fig - 4
H7
H6
Fig - 5
Tighten 2 screws
Fig - 3

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Take off
Hand-tight screw
H9
U-shaped bracket
H6 H7 H9
Heater with H8 bracket
6. Take off the hand-tight screw and the wing nut that’s already installed on the
stand. Disassemble and remove the U-shaped bracket (H9) from the stand as
shown in Fig - 6. Keep the U-shaped brackets for later installation steps.
7. Keep the removed hardware for Ceiling or Wall Mount Installation as shown in
Fig-7.
Fig - 6
Fig - 7
Wing Nut

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Ceiling or Wall Mount Instruction
Required hardware contents
No.
Desc.
Qty
No.
Desc.
Qty
H1
L shaped bracket
2
H6
Wing Nut
1
H2
Plastic anchor
4
H7
Long Screw
1
H3
Screw
4
H8
Bracket
1
H4
Nut
4
H9
U shaped Bracket
1
H5
Screw
2
H1 H2 H3 H4 H5
Heater with H8 bracket
H6 H7 H8 H9
Heater
OR

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1. Take off the screw on the heater and slide protective cover to disable tip over
switch as show in Fig-1a. PRESS the switch to disable the tip over function as
show in Fig-1b.Tighten back the screw on the heater as show in Fig-1c.
2. Assembly the 2 L-shaped bracket (H1) and U shaped bracket(H9) with 2 nuts
(H4) and 2 screws (H5) as shown in Fig - 2a.
H5
Fig - 2a
H5
H4x2
H1
H1
H9
Fig - 1a
Fig - 1b
Fig - 1c

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3. Mark the locations using the provided dimensions in Fig - 3a and using the holes
on the L-bracket as a guide. Ceiling and Wall Mounting Height: maintain at least
2.4m / 94.5”distance between the heater and the floor.
4. Drill holes with a smaller diameter drill bit than the plastic anchor (H2) as shown
in Fig - 4a.
5. Insert the pointed end of the plastic anchor (H2) into the holes as shown in Fig -
5a, tap the anchor with a hammer until the anchor is flush to the wall.
H1
Fig - 3a
4 x Hole smaller
than the plastic
anchor
Fig - 4a
H2 H2
4 x Plastic anchors flushed into 4 x holes
Fig - 5a
H2 H2

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6. Using a screwdriver mount the assembled L-shaped bracket (H1) to the anchors
using screws (H3) as shown in Fig - 6a.
7. Hanging the heater’s bracket on the U-shaped bracket as shown in Fig-7a.
Fasten the long screw (H7) with wing nuts (H6) as shown in Fig - 7b.
Fig - 6a
H7
H6
Fig - 7b
Fig - 7a
H3 H3
H3 H3

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8. Mounting Height: maintain at least 2.4m / 94.5”distance from the heater to the
ground as shown in Fig - 8a.
Fig - 8a
Mounting height at least 2.4m / 94.5”
Attention: cable should not pass through the heater
Min 2.4m / 94.5”

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FUNCTION & OPERATION
OPERATING
Operating unit with built-button
1. Apply power to the heater. The heater will be on standby mode display (- -) on
LED screen.
2. Press the button on the unit to cycle through the functions, heat levels (L1-L2-L3),
standby, and off.
Remote Control Instructions

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PUSH BUTTON: The heater can be manually operated without the remote
control. Use the button on the right side of the heater to cycle to operation
modes, Standby, Heat Level (L1, L2, L3).
Inserting Batteries (included)
Insert 2 AAA/ Alkaline type batteries into your remote control.
Flip the backside of your remote control and pull out the battery cover. Insert the
batteries in accordance with the instructions and polarity of the batteries.
Change the batteries in the same way depicted above.
NOTICE:
Replace the old batteries with the same type of batteries. Otherwise, your heater
may not function well.
Pull out the batteries if the heater is not in use for an extended period of time to
prevent leakage which may impair your remote control.
Do not allow water or liquid to get into the remote control.
Caution:
When the appliance is not operated for a long period of time, cleaning or
maintenance is conducted or when the location of the heater is changed, the heater
should be turned OFF and unplugged from the electrical connection.
Periodic inspection and removal of dirt and contaminants will ensure that equipment
can be operated safely.
PUSH BUTTON
1 2 3
Standby (- -)
Heat Level (L2)
Heat Level (L1)
4 5 6
Heat Level (L3)
OFF
Standby (- -)

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Troubleshooting
1. Check if the power cord is plugged into an electrical outlet, if not, plugged in.
2. Check if the electricity to the main fuse is working.
3. Error code shows on the display.
E1: Control unit over-temperature protection. Check installation clearances. Let the
heater cool for 15 minutes and restart the heater.
E2: Tilt protection. Check the installation angle of the heater. Adjust the angle and
restart the heater.
L1,2,3 shows in the display, but no heat: Bulb is damaged. Arrange for
replacement bulb with local dealer.
Factory reset procedure: With the power disconnected, press and hold the
button on the heater and then plug in the power cord into a power outlet.
Continue to hold the button for 30 seconds and then let go. The unit will
reboot and reset to the factory setting.
MAINTENANCE
Attention! Careful and regular maintenance of your heater considering our
instructions assumes great importance so as to attain a long efficient operation of
your appliance.
Check the cleanliness of the Reflector and IR-Filament at least once a month. If
necessary, apply cleaning and maintenance instructions.
The number of checks may be increased considering the amount of dust in the
environment.
Check the deformation of the Reflector, Wire, and Frame visually while cleaning the
appliance. In case of deformation, contact the service team.
Check the Power Cord and Plug visually while cleaning the appliance. In case of
deformation, contact the service team.
CLEANING
Regular and careful cleaning helps your infrared heater operate efficiently for many
trouble-free years. To clean your heater, follow the steps below:
Unplug the power cord for your safety before cleaning your appliance.
Make sure the heater is cool before continuing.
To keep the heater clean, the outer housing may be cleaned with a soft, damp cloth.
You may use a mild detergent if necessary. After cleaning, dry the unit with a soft
cloth. (CAUTION: DO NOT let liquids enter the heater).
DO NOT use alcohol, gasoline, abrasive powders, furniture polish, or rough
brushes to clean the heater. This may cause damage or deterioration to the surface
of the heater.
DO NOT immerse the heater in the water.
Wait until the heater is completely dry before use.

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Storage: Store the heater in a cool, dry location when not in use to prevent dust and
dirt build-up. Wrap the power cord with ties. Use packaging cartons to store.
ATTENTION:
Always disconnect the heater from the electrical power source and allow it to cool
down before attempting to work on it.
If the heater has accumulated dust or dirt inside the unit or around the heating
element, have to unit cleaned by a qualified service agent. Do not operate the
heater in this condition.
The only normal maintenance required is the cleaning of the external surfaces of
the heater.
Do not touch the heating element with bare fingers, as residue from your hand
could affect the lifespan of the lamp. If it is accidentally touched, remove the finger
marks with a soft cloth moistened with mentholated spirit or alcohol.
Do not attempt to repair or adjust any electrical or mechanical functions on this
heater.
The heater contains no user-serviceable parts. Should the product suffer damage
or breakdown, it must be returned to the manufacturer or its service agent.
Damaged ought to be replaced by the manufacturer, service agent, or similarly
qualified person in order to avoid a hazard.
A disconnecting switch incorporated in the fixed wiring is to be provided.
RECYCLING
At the end of the electrical product’s lifespan, it should not be disposed as
household waste.
Please recycle where facilities exist. Check with your local authority or retailer for
recycling advice in your country.

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Warranty Information
Register your product at our website:
Or visit DrHeaterUSA.com/register-your-heater
At Dr. Heater USA, we are committed to bringing top-quality alternative & supplemental heating products
to our customers.
Note: There may be a trace of smoke or odor when the unit is first operated. Do not be alarmed. This
indicates a drop of oil fell on the interior coils during the manufacturing process. It will quickly evaporate and
should not recur.
How long is the warranty?
This heater comes with a ONE-YEAR LIMITED COMPONENT WARRANTY. If your unit does not appear to
be working properly, please contact our service center by calling 1-800-317-1688. Prior to your call, we
encourage you to visit our service-related website www.DrHeaterUSA.com for troubleshooting tips and
service instructions if needed.
Dr. Infrared Heater
860 Mahler Rd, Burlingame CA 94010
Tel: [phone]
EMAIL: [e-mail]
Dr. Heater USA
@DrHeaterUSA
Dr. Heater USA