Draytek Vigor2000 User manual

0. Preface ..................................................................... 0-1
0.1 About This Manual ........................................... 0-2
0.2 Copyright Declarations .................................. 0-2
0.3 Trademarks ........................................................ 0-2
0.4 How To Become A Registered Owner ........ 0-2
0.5 Safety Instructions ........................................... 0-3
0.6 Warranty .............................................................. 0-3
0.7 European Community Declarations ............ 0-4
1. Getting Started .................................................. 1-1
1.1 Introduction .......................................................... 1-2
1.2 Unpacking your Vigor2000 Router ................... 1-3
1.3 LED Indicators & Rear Panels .......................... 1-4
1.4 Key Features .......................................................... 1-7
2. Installation & Setup ......................................... 2-1
2.1 Before you Begin ................................................ 2-2
2.2 Hardware Installation ......................................... 2-4
2.3 Setting up a Management PC ........................... 2-7
2.4 Using the Smart Start Wizard ......................... 2-13
2.5 Using the Web Configurator .......................... 2-18
Table of Contents

3. Basic Setup & Internet Access .................. 3-1
3.1 Basic Setup .......................................................... 3-2
3.2 Internet Access Setup ....................................... 3-7
3.3 ISDN Dial-up Internet Access ......................... 3-9
3.4 IDSL Leased-Line .................................................3-12
3.5 DSL/Cable Modem Internet Access ............... 3-14
4. Remote Access .................................................... 4-1
4.1 Introduction to Remote Access ......................... 4-3
4.2 Remote Dial-in Access ........................................ 4-3
4.3 LAN-to-LAN Access ............................................. 4-7
5. Advanced Setup ................................................ 5-1
5.1 Enabling the Remote Activation Function .... 5-3
5.2 Call Control Setup ................................................ 5-4
5.3 Configuring the BOD Parameters ................... 5-5
5.4 NAT Setup ........................................................... 5-7
5.5 IP Filter/Firewall Setup ....................................... 5-10
6. Virtual TA Application .................................... 6-1
6.1 Virtual TA Concepts ............................................ 6-2
6.2 Installing a Virtual TA Client .............................. 6-4

6.3 Configuring a Virtual TA Client/Server ........... 6-5
7. System Management ...................................... 7-1
7.1 Online Status ........................................................ 7-3
7.2 Management Setup ............................................. 7-5
7.3 Diagnostic Tools .................................................. 7-7
7.4 Reboot System .................................................. 7-14
7.5 Firmware Upgrade ............................................ 7-15
8. Troubleshooting & FAQ ............................... 8-1
8.1 Using the Telnet Terminal Commands .......... 8-2
8.2 Viewing Call Logs ............................................... 8-4
8.3 Viewing ISDN Logs ............................................. 8-6
8.4 Viewing PPP Logs .............................................. 8-7
8.5 Viewing WAN Logs ............................................. 8-8
8.6 FAQs ........................................................................ 8-9

0-1
0Preface
0.1 About This Manual
0.2 Copyright Declarations
0.3 Trademarks
0.4 How To Become A Registered Owner
0.5 Safety Instructions
0.6 Warranty
0.7 European Community Declarations

0-2
Preface
0.1 About This Manual
This manual is designed to assist users in using the DrayTek
Vigor2000 Router. Information in this document has been care-
fully checked for accuracy; however, no guarantee is given as
to the correctness of the contents. The information contained
in this document is subject to change without notice. Should
you have any inquiries, please feel free to contact
[email protected] . For latest product info and features,
visit our website at www.draytek.com.tw.
0.2 Copyright Declarations
Copyright ©2000 DrayTek Corporation. All rights reserved. This
publication contains information that is protected by copyright.
No part may be reproduced, transmitted, transcribed, stored in
a retrieval system, or translated into any language without writ-
ten permission from the copyright holders.
0.3 Trademarks
Microsoft is a registered trademark of Microsoft Corp. Windows,
Windows 95, 98, Me, NT, and 2000 are trademarks of Microsoft
Corp. Other trademarks and registered trademarks of products
referred to in this manual are the properties of their respective
owners.
0.4 How To Become A Registered Owner
Web registration is preferred. Please visit the following website:
http://www.draytek.com.tw/registration.htm. Alternatively, fill in
the registration card and mail it to the address found on the
reverse side of the card. Registered owners will receive future
product and update information.

0-3
Preface
0.5 Safety Instructions
! Please read the installation guide thoroughly before you set
up the router.
! The router can be used only with a BRI (Basic Rate Inter-
face) ISDN line.
! The router is a complicated electronic unit that may be
repaired only by authorized and qualified personnel. Do not try
to open or repair the router yourself.
! Do not place the router in a damp or humid place, e.g. a
bathroom.
! The router should be used in a sheltered area, within a
temperature range of +5 to +40 Celsius.
! Do not expose the router to direct sunlight or other heat
sources. The housing and electronic components may be dam-
aged by direct sunlight or heat sources.
! Keep the packaging out of reach of children.
! When you want to dispose the router, please follow local
regulations on conservation of the environment.
We warrant to the original end user (purchaser) that the Vigor2000
Routers will be free from any defects in workmanship or materials
for a period of two (2) years from the date of purchase from the
dealer. Please keep your purchase receipt in a safe place as it
serves as proof of date of purchase.
During the warranty period, and upon proof of purchase, should
the product have indications of failure due to faulty workman-
ship and/or materials, we will, at our discretion, repair or replace
the defective products or components, without charge for either
parts or labor, to whatever extent we deem necessary to re-
store the product to proper operating condition. Any replace-
ment will consist of a new or re-manufactured functionally equiva-
0.6 Warranty

0-4
Preface
lent product of equal value, and will be offered solely at our
discretion. This warranty will not apply if the product is modi-
fied, misused, tampered with, damaged by an act of God, or
subjected to abnormal working conditions.
The warranty does not cover the bundled or licensed soft-
ware of other vendors. Defects that do not significantly affect
the usability of the product will not be covered by the warranty.
We reserve the right to revise the manual and online documen-
tation and to make changes from time to time in the contents
hereby without obligation to notify any person of such revision
or changes.
0.7 European Community Declarations
The Vigor2000 Routers have been approved for connection to
the Public Switched Telecommunication Network using inter-
faces compatible with ITU-TSS recommendation I.430 (Basic
Rate ISDN user access). The Vigor2000 Routers comply with
the R&TTE Directive 99/5/EC.

1-1
1Getting Started
1.1 Introduction
1.2 Unpacking Your Vigor2000 Router
1.3 Front Panel& Rear Panel Descriptions
1.4 Key Features

1-2
Getting Started
1.1 Introduction
The Vigor2000 Router provides multiple users with efficient and reli-
able access over a single ISDN BRI, IDSL (U Interface), DSL line, or
Cable Modem (not support Dynamic IP) service to the Internet and
corporate LAN for using E-mail, sharing documents, Web surfing, file
transfers, etc. Moreover, the provision of a built-in six-port 10BaseT
Ethernet hub and one Uplink port may give cost-effective workgroup
connectivity over Ethernet.
In addition to improving the productivity of employee, flexible
telecommuting access, and affordable management cost, Vigor2000
Router accommodates room for business growth from 6-7 computers
to more. The smart solution of DrayTek Vigor2000 Route provides
SOHO users an `easy to setup and use`, `instant internet and intranet
connection`, `high interoperablility`, and `good security` for network
management.
The broadband access protocol supports PPPoE, PPTP, and Static
IP. These protocols comply with worldwide Ethernet-based DSL/Cable
Modem standards.
For traditional ISDN users, the Vigor2000 Router features a built-in
Virtual TA (Remote CAPI) server which operates as a CAPI-based
ISDN TA for LAN users. To run FAX transmission or data transfer serv-
ices, users need to install a Virtual TA client driver on the PCs and
use third-party CAPI-based software .
Vigor2000 Router provides seamless migration from ISDN to a
broadband connection for multiple SOHO users and easy usage of
ISDN for backup-dial and/or remote access while concurrently using
the DSL/Cable modem connection.
PPPoE / PPTP allows users on the LAN interface to setup a dial-on-
demand DSL connection sharing the same IP account, and paying for
only ONE connection. The idle-timeout function prevents wasted
connection charges by shutting down the connection when it is idle.
No PPPoE / PPTP client software is required for the computers. Hassle
free!

1-3
Getting Started
1.2 Unpacking Your Vigor2000 Router
Your Vigor2000 Router package should contain items listed below. If
any item is missing or damaged, contact your dealer or DrayTek
Customer Service Department immediately.
! One User manual with warranty/registration card
! One CD-ROM, including User Manual in electronic form, latest
released firmware, and utilities
! One RJ-45 ISDN telephone cable (black)
! One AC/AC power adapter (black)
!One Console cable (gray)
!One RJ45 to RS232 (9 pin) converter for console cable
! One Ethernet LAN cable (blue) for connection to a computer
or hub
Dimensions (cm) of Vigor2000 Router
21.8 (L) x 15.8 (W) x 3.6 (H)
Weight: 399 grams
Maximum Power: 10W
Power Adapter: AC adapter; Class2 transformer; input is 230VAC 50Hz;
minimum output is from 15 to 17V AC 600mA

1-4
Getting Started
1.3 Front Panel & Rear Panel Descriptions
Vigor2000 Router:
Front Panel Description -- LED Indicators
There are eleven LEDs on the front panel, including ACT, LNK,B1, B2,
COL, and P1 ~ P6.
ACT (Activity)
BLINK when power is supplied to the router and the router is running
normally.

1-5
Getting Started
ISDN Group:
Note:
On some NT1 boxes, the LNK LED will go OFF when the
ISDN line has been idle for a while. When the router is
dialing or answering a call, it should be ON again.
LNK (Link)
ON when the connected network card or hub has linked up.
Blinking when the Ethernet packets pass through the interface.
B1
ON when there is successful remote connection on the ISDN BRI B1
channel.
B2
ON when there is successful remote connection on the ISDN BRI B2
channel.
LAN Group:
Col (Collision)
BLINK when there is collision of packets within the Ethernet.
P1 ~ P6
- ON when the computer is connected and has no packet transmission
going.
- BLINK when packets are sending/receiving through hub or connected
computer.
Rear Panel Description
The Vigor2000 has a power jack, an uplink port, six RJ-45 ports, a
console port, and an ISDN port on the rear panel:

1-6
Getting Started
Only the DrayTek supplied power adapter should be connected to the
power jack.
UPLINK (back panel)
Use attached 10BaseT LAN cable to connect to another hub. The light
besides the port will be ON when the router is connected to another
hub.
LAN - P1, P2, P3, P4, P5, P6
These switch ports should be connected to your local PCs.
CONSOLE
Connects to the computer you want to use to configure Vigor2000
Router.
ISDN (Varied by Router Model)
- For S/T Interface Router Model: Connects to a NT1 box provided by
your ISDN service provider.
- For U Interface Router Model: If your ISDN service provider does not
provide the NT1 box or your ISP provides IDSL connection, use this
model for connection.

1-7
Getting Started
1.4 Key Features
The Vigor2000 Router provides many built-in server and software fea-
tures to provide a convenient comprehensive solution for your SOHO
network.
1. Network Address Translation (NAT): NAT allows multiple SOHO
users to concurrently connect to an Internet Service Provider (ISP)
using a single Internet access account.
2. Firmware Upgrade (TFTP) Server: Using this server and the
Firmware Upgrade Utility software, you may easily upgrade to the
latest firmware whenever enhanced features are added.
3. Web (HTTP) Server: A Web browser is the most common tool
used to surf the Internet. You may use Microsoft Internet Explorer
or Netscapes browser etc, to configure the Vigor2000 Router as easily
as surfing web sites.
4. Virtual TA Server (VTA): The terminology Virtual TA means the
Vigor2000 can operate as traditional ISDN TA to transmit and
receive data, FAX, and voice transmissions via third-party software running
on a desktop computer. In fact, a virtual TA server works as a network
TA to exchange packets between an ISDN BRI and an Ethernet LAN.
Therefore, desktop computers can use the ISDN line resource via an
Ethernet LAN. In short, multiple users can share a network TA for
backward compatibility with traditional applications, such as BBS, file
transfer, sending/receiving FAXs etc.
5. Remote Access Server (RAS): RAS provides remote dial-in ac-
cess services for home workers, branch offices, or telecommuters.
Vigor2000 Routers offer 10 dial-in user profiles, including an
authentication mechanism through CHAP/PAP and Calling Line
Identification (CLID), secure callback functions, and 16 Lan-to-Lan Dialer
Profiles, etc.
6. Routing Information Protocol (RIP) Support: Used in most

1-8
Getting Started
LAN-to-LAN applications. The RIP protocol exchanges routing infor-
mation between routers.
7. Domain Name Server (DNS) Proxy: The DNS proxy maintains a
DNS cache, including a mapping table between domain names and IP
addresses. The proxy also remembers DNS query packets sent
through the router and saves them into its own DNS cache. For
enhanced speed, when a DNS query packet enters the router, the
proxy searches its local DNS cache. If matched, the router sends an
answer to the host that sent the DNS query packet. Only unmatched
DNS queries require querying a WANDomain Name Server.
8. Telnet Terminal Server: The Telnet User Interface (TUI) is an
efficient method of configuring and managing routers. It utilizes a
traditional command-line user interface and is mainly for advanced
configuration, management, and troubleshooting.
9. Dynamic Host Configuration Protocol (DHCP) Server: The server
provides an easy-to-configure function for your local IP network. It can
automatically assign IP network configurations for local PCs, such as
IP address, IP netmask, gateway IP address, and Domain Name server
etc.
10. Built-in Flash ROM: The Flash ROM memory saves the router
firmware and configurations, even after power down.
11. ISDN Digital Subscriber Line (IDSL) Client Support: If your
ISP provides ISDL connection, you can use the router to connect at
64/128k bps (U Interface Leased Line Type only).
12. Point-to-Point over Ethernet (PPPoE) Client Support: If you
are a DSL user, the router has a built-in PPPoE client for establishing
a DSL link connection with the ISP. There is no need to install a
further PPPoE driver on your computers.
13. Point-to-Ponit Tunnelling Protocol (PPTP) Client Support:
Some DSL modems (e.g. Alcatel modems) only provide a PPTP local
connection for an end user computer. The Vigor2000 Routers have a

1-9
Getting Started
built-in PPTP client for establishing a DSL link transport protocol for
your entire local network. There is no need to install a PPTP driver on
your computers.
14. Firewall: In addition to the built-in NAT mechanism, the Vigor2000
Routers feature another powerful firewall to protect your local network,
or to deny specified local users access to unauthorized network
services.
15. Bandwidth-on-Demand (BOD) for ISDN Interface: As the ISDN
BRI interface has two independent B channels, the BOD mechanism
allows you to automatically add/drop a B channel according to data
traffic throughput.
16. Remote Management: The system manager can remotely
manage the routers through an ISDN remote dial-in, ISDN, or DSL
WAN interface.

2-1
2Installation &
Setup
2.1 Before you Begin
2.2 Hardware Installation
2.3 Setting up a Management PC
2.4 Using the Smart Start Wizard
2.5 Using the Web Configurator

2-2
Installation & Setup
2.1 Before You Begin
1. Use only the power adapter supplied by DrayTek Corp. Using an
incorrectly rated power adapter will result in damage to the router.
2. Know the type of interface provided by your ISP or telecom. The
standard model only supports the ISDN BRI S/T-interface. If you are
an ISDN U-interface user, you need to order a U-interface model. If
you are an ISDN S/T-interface user, you should have an NT-1 or NT-1
plus provided by your ISP or telecom. Also, make sure the ISDN
line is available.
3. In case of emergency, unplug the power adapter first.
4. Locate the device in a clean location. Do not block the ventilating
slots on the rear panel.
5. Cables must be attached to the correct ports; to do otherwise
may result in damage to the router. Keep cables away from
walkways.
6. If you use S/T-interface, do not extend the ISDN line greater than
100 meters from the NT-1 (NT-1 plus) box and the router.
7. If you use DSL/Cable, check that your subscribed DSL/Cable
modem supports the Ethernet interface for connecting to your PC.
If not, you will be unable to connect it to the router.
8. Before you set up the router, you need to know the default
settings of Vigor2000 Router as shown below:-
Factory Default Settings:
Default IP Network Settings:
IP Address: 192.168.1.1

2-3
Installation & Setup
Subnet Mask: 255.255.255.0
DHCP Server: Enabled
Start IP Address: 192.168.1.10
IP Pool Counts: 50
DNS Server IP Address
- Primary IP Address: empty
- Secondary IP Address: empty
Web Configurator:
Username: admin
- Password: <blank>
Note: Blank means no password required.
Telnet Console:
Password: <blank>
Note: Blank means no password required.
Management from the Internet: Not allowed
Virtual TA Server: Enabled
Remote Dial-In Server: Disable
IP Address Assignment for Dial-In User: 192.168.1.200

2-4
Installation & Setup
2.2 Hardware Installation
2.2.1 Connecting the Power Adapter
1. Connect the power adapter to the power outlet on the wall and to
the PWR power jack on the rear panel of the router.
2. The ACT LED should be blinking once every 2 seconds.
2.2.2 Connecting to the Ethernet
A. Connecting to PCs:
1. Attach the Ethernet cable (blue color cable) to any P1 ~ P6
port.
2. Connect the other end of the Ethernet cable to your PCs'
installed network interface card (NIC).
3. The LED indicators at both the Ethernet port and the NIC
should be ON.
4. Attach the Console cable to Console port.
5. Connect the other end of the Console cable to the
Management PC (p6~p23) you want to use to configure the
Vigor2000 Router.
Note:
If the Ethernet cable is not long enough to reach your PCs,
purchase a longer straight-through CAT. 5 UTP or STP
Ethernet cable.
B. Connecting to an External Ethernet Hub:
1. Attach the Ethernet cable (blue color cable) to the Uplink
port.
2. Connect the other end of the Ethernet cable to the external