Draytek Vigor2000 User manual

0. Preface ..................................................................... 0-1
0.1 About This Manual ........................................... 0-2
0.2 Copyright Declarations .................................. 0-2
0.3 Trademarks ........................................................ 0-2
0.4 How To Become A Registered Owner ........ 0-2
0.5 Safety Instructions ........................................... 0-3
0.6 Warranty .............................................................. 0-3
0.7 European Community Declarations ............ 0-4
1. Getting Started .................................................. 1-1
1.1 Introduction .......................................................... 1-2
1.2 Unpacking your Vigor2000 Router ................... 1-3
1.3 LED Indicators & Rear Panels .......................... 1-4
1.4 Key Features .......................................................... 1-7
2. Installation & Setup ......................................... 2-1
2.1 Before you Begin ................................................ 2-2
2.2 Hardware Installation ......................................... 2-4
2.3 Setting up a Management PC ........................... 2-7
2.4 Using the Smart Start Wizard ......................... 2-13
2.5 Using the Web Configurator .......................... 2-18
Table of Contents

3. Basic Setup & Internet Access .................. 3-1
3.1 Basic Setup .......................................................... 3-2
3.2 Internet Access Setup ....................................... 3-7
3.3 ISDN Dial-up Internet Access ......................... 3-9
3.4 IDSL Leased-Line .................................................3-12
3.5 DSL/Cable Modem Internet Access ............... 3-14
4. Remote Access .................................................... 4-1
4.1 Introduction to Remote Access ......................... 4-3
4.2 Remote Dial-in Access ........................................ 4-3
4.3 LAN-to-LAN Access ............................................. 4-7
5. Advanced Setup ................................................ 5-1
5.1 Enabling the Remote Activation Function .... 5-3
5.2 Call Control Setup ................................................ 5-4
5.3 Configuring the BOD Parameters ................... 5-5
5.4 NAT Setup ........................................................... 5-7
5.5 IP Filter/Firewall Setup ....................................... 5-10
6. Virtual TA Application .................................... 6-1
6.1 Virtual TA Concepts ............................................ 6-2
6.2 Installing a Virtual TA Client .............................. 6-4

6.3 Configuring a Virtual TA Client/Server ........... 6-5
7. System Management ...................................... 7-1
7.1 Online Status ........................................................ 7-3
7.2 Management Setup ............................................. 7-5
7.3 Diagnostic Tools .................................................. 7-7
7.4 Reboot System .................................................. 7-14
7.5 Firmware Upgrade ............................................ 7-15
8. Troubleshooting & FAQ ............................... 8-1
8.1 Using the Telnet Terminal Commands .......... 8-2
8.2 Viewing Call Logs ............................................... 8-4
8.3 Viewing ISDN Logs ............................................. 8-6
8.4 Viewing PPP Logs .............................................. 8-7
8.5 Viewing WAN Logs ............................................. 8-8
8.6 FAQs ........................................................................ 8-9

0-1
0Preface
0.1 About This Manual
0.2 Copyright Declarations
0.3 Trademarks
0.4 How To Become A Registered Owner
0.5 Safety Instructions
0.6 Warranty
0.7 European Community Declarations

0-2
Preface
0.1 About This Manual
This manual is designed to assist users in using the DrayTek
Vigor2000 Router. Information in this document has been care-
fully checked for accuracy; however, no guarantee is given as
to the correctness of the contents. The information contained
in this document is subject to change without notice. Should
you have any inquiries, please feel free to contact
[email protected] . For latest product info and features,
visit our website at www.draytek.com.tw.
0.2 Copyright Declarations
Copyright ©2000 DrayTek Corporation. All rights reserved. This
publication contains information that is protected by copyright.
No part may be reproduced, transmitted, transcribed, stored in
a retrieval system, or translated into any language without writ-
ten permission from the copyright holders.
0.3 Trademarks
Microsoft is a registered trademark of Microsoft Corp. Windows,
Windows 95, 98, Me, NT, and 2000 are trademarks of Microsoft
Corp. Other trademarks and registered trademarks of products
referred to in this manual are the properties of their respective
owners.
0.4 How To Become A Registered Owner
Web registration is preferred. Please visit the following website:
http://www.draytek.com.tw/registration.htm. Alternatively, fill in
the registration card and mail it to the address found on the
reverse side of the card. Registered owners will receive future
product and update information.

0-3
Preface
0.5 Safety Instructions
! Please read the installation guide thoroughly before you set
up the router.
! The router can be used only with a BRI (Basic Rate Inter-
face) ISDN line.
! The router is a complicated electronic unit that may be
repaired only by authorized and qualified personnel. Do not try
to open or repair the router yourself.
! Do not place the router in a damp or humid place, e.g. a
bathroom.
! The router should be used in a sheltered area, within a
temperature range of +5 to +40 Celsius.
! Do not expose the router to direct sunlight or other heat
sources. The housing and electronic components may be dam-
aged by direct sunlight or heat sources.
! Keep the packaging out of reach of children.
! When you want to dispose the router, please follow local
regulations on conservation of the environment.
We warrant to the original end user (purchaser) that the Vigor2000
Routers will be free from any defects in workmanship or materials
for a period of two (2) years from the date of purchase from the
dealer. Please keep your purchase receipt in a safe place as it
serves as proof of date of purchase.
During the warranty period, and upon proof of purchase, should
the product have indications of failure due to faulty workman-
ship and/or materials, we will, at our discretion, repair or replace
the defective products or components, without charge for either
parts or labor, to whatever extent we deem necessary to re-
store the product to proper operating condition. Any replace-
ment will consist of a new or re-manufactured functionally equiva-
0.6 Warranty

0-4
Preface
lent product of equal value, and will be offered solely at our
discretion. This warranty will not apply if the product is modi-
fied, misused, tampered with, damaged by an act of God, or
subjected to abnormal working conditions.
The warranty does not cover the bundled or licensed soft-
ware of other vendors. Defects that do not significantly affect
the usability of the product will not be covered by the warranty.
We reserve the right to revise the manual and online documen-
tation and to make changes from time to time in the contents
hereby without obligation to notify any person of such revision
or changes.
0.7 European Community Declarations
The Vigor2000 Routers have been approved for connection to
the Public Switched Telecommunication Network using inter-
faces compatible with ITU-TSS recommendation I.430 (Basic
Rate ISDN user access). The Vigor2000 Routers comply with
the R&TTE Directive 99/5/EC.

1-1
1Getting Started
1.1 Introduction
1.2 Unpacking Your Vigor2000 Router
1.3 Front Panel& Rear Panel Descriptions
1.4 Key Features

1-2
Getting Started
1.1 Introduction
The Vigor2000 Router provides multiple users with efficient and reli-
able access over a single ISDN BRI, IDSL (U Interface), DSL line, or
Cable Modem (not support Dynamic IP) service to the Internet and
corporate LAN for using E-mail, sharing documents, Web surfing, file
transfers, etc. Moreover, the provision of a built-in six-port 10BaseT
Ethernet hub and one Uplink port may give cost-effective workgroup
connectivity over Ethernet.
In addition to improving the productivity of employee, flexible
telecommuting access, and affordable management cost, Vigor2000
Router accommodates room for business growth from 6-7 computers
to more. The smart solution of DrayTek Vigor2000 Route provides
SOHO users an `easy to setup and use`, `instant internet and intranet
connection`, `high interoperablility`, and `good security` for network
management.
The broadband access protocol supports PPPoE, PPTP, and Static
IP. These protocols comply with worldwide Ethernet-based DSL/Cable
Modem standards.
For traditional ISDN users, the Vigor2000 Router features a built-in
Virtual TA (Remote CAPI) server which operates as a CAPI-based
ISDN TA for LAN users. To run FAX transmission or data transfer serv-
ices, users need to install a Virtual TA client driver on the PCs and
use third-party CAPI-based software .
Vigor2000 Router provides seamless migration from ISDN to a
broadband connection for multiple SOHO users and easy usage of
ISDN for backup-dial and/or remote access while concurrently using
the DSL/Cable modem connection.
PPPoE / PPTP allows users on the LAN interface to setup a dial-on-
demand DSL connection sharing the same IP account, and paying for
only ONE connection. The idle-timeout function prevents wasted
connection charges by shutting down the connection when it is idle.
No PPPoE / PPTP client software is required for the computers. Hassle
free!

1-3
Getting Started
1.2 Unpacking Your Vigor2000 Router
Your Vigor2000 Router package should contain items listed below. If
any item is missing or damaged, contact your dealer or DrayTek
Customer Service Department immediately.
! One User manual with warranty/registration card
! One CD-ROM, including User Manual in electronic form, latest
released firmware, and utilities
! One RJ-45 ISDN telephone cable (black)
! One AC/AC power adapter (black)
!One Console cable (gray)
!One RJ45 to RS232 (9 pin) converter for console cable
! One Ethernet LAN cable (blue) for connection to a computer
or hub
Dimensions (cm) of Vigor2000 Router
21.8 (L) x 15.8 (W) x 3.6 (H)
Weight: 399 grams
Maximum Power: 10W
Power Adapter: AC adapter; Class2 transformer; input is 230VAC 50Hz;
minimum output is from 15 to 17V AC 600mA