DSC WTK5504 User manual

WTK5504 v1.0 Touchscreen
User Manual
WARNING: This manual contains information on limitations regarding product use, function and
information on the limitation as to liability of the manufacturer. The entire manual should be carefully
read.

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Read and save these instructions! Follow all warnings and instructions specified within this
document and/or on the equipment. Always ensure you obtain the latest version of the User Guide.
Updated versions of this User Guide are available by contacting your distributor.
Use these instructions in conjunction with the Installation Manual of the alarm panel with which this
equipment is intended to be used.
IMPORTANT SAFETY INSTRUCTIONS
To reduce the risk of fire, electric shock and/or injury, observe the following:
• Do not spill any type of liquid on the equipment.
• Do not attempt to service this product yourself. Opening or removing the cover may expose you to
dangerous voltage or other risk. Refer servicing to qualified service personnel. Never open the device
yourself.
• Do not touch the equipment and its connected cables during an electrical storm; there may be a risk of
electric shock.
• Do not use the Alarm System to report a gas leak if the system is near a leak.
REGULAR MAINTENANCE AND TROUBLESHOOTING
Keep your WTK5504 Touchscreen keypad in optimal condition by following all the instructions that
are included within this manual and/or marked on the product.
HANDLING PRECAUTIONS
• Do not subject the touchscreen to mechanical shock (e.g., dropping or striking). Mechanical shock
could damage the glass display.
• If the touchscreen glass is damaged, the liquid crystal fluid inside could leak out. Avoid contact with
the liquid crystal fluid. If the liquid crystal fluid comes into contact with your skin or clothes,
promptly wash it off using soap and water.
• Do not apply excessive force to the display surface or adjoining areas. Excessive force will distort the
image on the display.
• Do not use hard or sharp implements to operate the touchscreen. Operating the touchscreen with any
implement harder than a finger could scratch the display.
• Do not attempt to disassemble the LCD Module.
CLEANING
• If the display surface is contaminated, breathe on the surface and gently wipe it with a soft, dry cloth.
If still not completely clean, moisten cloth with isopropyl alcohol.
• Clean the touchscreen with a soft cloth and isopropyl alcohol. Use of other cleaners such as water,
ketone (e.g., acetone), and/or aromatic solvents (e.g., benzene and toluene) may damage the display.
Do not use abrasives, water, thinners, solvents or aerosol cleaners (spray polish), any aromatic sol-
vents, ketones etc. that may enter through holes in the WTK5504 Touchscreen keypad and cause
damage.
TROUBLESHOOTING
Occasionally, you may have a problem with your system. If this happens, your Alarm Controller will
identify the problem and display an error message. Refer to the provided list when you see an error
message on the display. If additional help is required, contact your distributor for service.
WARNING: This equipment, the WTK5504 Touchscreen keypad, shall be installed and used within
an environment that provides the pollution degree max 2 and over-voltages category II non-hazard-
ous locations, indoor only. It is designed to be installed, serviced and/or repaired by service persons
only [service person is defined as a person having the appropriate technical training and experience
necessary to be aware of hazards to which that person may be exposed in performing a task and of
measures to minimize the risks to that person or other persons]. There are no parts replaceable by the
end-user within this equipment.
Never obstruct the access to the Alarm controller to which this equipment is connected. These safety
instructions should not prevent you from contacting the distributor and/or the manufacturer to obtain
any further clarification and/or answers to your concerns.
About Your Security System
Your DSC Security System has been designed to provide you with the greatest possible flexibility
and convenience. Read this manual carefully and have your installer instruct you on your system's
operation and on which features have been implemented in your system. All users of this system

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should be equally instructed in its use. Fill out the “System Information” page with all of your zone
information and access codes and store this manual in a safe place for future reference.
NOTE: The PowerSeries, Alexor, and Impassa security systems include specific false alarm reduc-
tion features and are classified in accordance with ANSI/SIA CP-01 Control Panel Standard -
Features for False Alarm Reduction. Please consult your installer for further information regard-
ing the false alarm reduction features built into your system as all are not covered in this manual.
Carbon Monoxide Detection (must be enabled by your Installer)
This equipment is capable of monitoring carbon monoxide detectors and providing a warning if
carbon monoxide is detected. Please read the Family Escape Planning guidelines in this manual and
instructions that are available with the carbon monoxide detector.
Fire Detection (must be enabled by your Installer)
This equipment is capable of monitoring fire detection devices such as smoke detectors and
providing a warning if a fire condition is detected. Good fire detection depends on having adequate
number of detectors placed in appropriate locations. This equipment should be installed in
accordance with NFPA 72 (N.F.P.A., Batterymarch Park, Quincey MA 02269). Carefully review the
Family Escape Planning guidelines in this manual.
Testing
To insure that your system continues to function as intended, you must test your system weekly.
Please refer to the “Testing your System” section in this manual. If your system does not function
properly, call your installing company for service.
Monitoring
This system is capable of transmitting alarms, troubles & emergency information to a central station.
If you initiate an alarm by mistake, immediately call the central station to prevent an unnecessary
response.
NOTE: The monitoring function must be enabled by the installer before it becomes functional.
NOTE: There is a communicator delay of 30 seconds in this control panel. It can be removed, or it
can be increased up to 45 seconds, at the option of the end-user by consulting with the installer.
Maintenance
With normal use, the system requires minimum maintenance. Note the following points:
• Use the system test described in “Testing Your System” to check the battery condition. We recom-
mend, however, that the standby batteries be replaced every 3-5 years.
• For other system devices such as smoke detectors, passive infrared, ultrasonic or microwave motion
detectors or glassbreak detectors, consult the manufacturer’s literature for testing and maintenance
instructions.
General System Operation
Your security system is made up of a DSC control panel, one or more keypads and various sensors
and detectors. The control panel will be mounted out of the way in a utility closet or in a basement.
The metal cabinet contains the system electronics, fuses and standby battery.
NOTE: Only the installer or service professional should have access to the control panel.
All the keypads have an audible indicator and command entry keys. The keypad is used to send
commands to the system and to display the current system status. The keypad(s) will be mounted in a
convenient location inside the protected premises close to the entry/exit door(s).
The security system has several zones of area protection and each of these zones will be connected to
one or more sensors (motion detectors, glass break detectors, door contacts, etc.). See Alarm Memory
on page 17 for information on sensors in alarm for this Touchscreen keypad.

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IMPORTANT NOTICE
A security system cannot prevent emergencies. It is only intended to alert you and, if included, your
central station of an emergency situation. Security systems are very reliable but they may not work
under all conditions, and they are not a substitute for prudent security practices or life and property
insurance. Your security system should be installed and serviced by qualified security professionals
who should instruct you on the level of protection that has been provided and on system operations.
Introduction
The WTK5504* two-way wireless touchscreen keypad is an interactive touch-sensitive color LCD that
can be used with the Alexor PC9155 and Impassa SCW9055/57 wireless panels. It can also be used
with the PowerSeries alarm panels in conjunction with a TR5164 transceiver module. The WTK5504P
model is compatible with proximity (prox) tags, which can be used to arm, disarm, and enter user func-
tions. Due to the custom requirements of individual installations, some of the features described here
may perform differently than described. Refer to your Installation Instructions for the details of your
specific installation and to this User Manual for general security system information.
Specifications/Features
• Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.3" WVGA (800 480 pixel) color resistive touchscreen
• LED indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 (Ready, Armed, Trouble, AC)
• “Night” light with adjustable brightness
• Dimensions (mounting). . . . . . . . . . 5.5" x 3.6" x 1.0" [139.7 mm (L) x 91.4 mm (W) x 25.4 mm (D)]
• Horizontal viewing angle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130° (typ.)
• Vertical viewing angle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70° (top), 70° (bottom) (typ.)
•Brightness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 400 cd/m2
• Operating environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 0°C to 49°C (32°F to 120°F)
• Operating frequency . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .433.92 MHz
• 93% (max.) relative humidity non-condensing
• Display language(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . English, French, Spanish
*The models covered by this manual are WTK5504P-433 and WTK5504-433. The reference to
WTK5504 throughout this manual is representative for both model names unless it is identified differ-
ently.

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Home Screen
Figure 1 - Home Screen
System Status/Away Arm button - when disarmed, indicates that pressing will away arm the system; when
armed, indicates that pressing will stay arm it.
Stay Arm button -indicates your arming option alternative to the one in the System Status message bar.
Zone Status button - shows open zones or zones in alarm.
Voice Chime button - selects whether the chime will be heard on the keypad, and whether it will be verbal
chime, audible chime or disabled. (This does not affect the system chime status.)
More button - allows you to select Functions, Installer Options, or User Options.
Time/date and temperature - displays time/date and room temperature.
Trouble/alarm in memory - only displayed when these conditions are present.
Emergency button - takes you to the screen to choose from Fire, Auxiliary and Panic keys.
Arming and Disarming the System
See also Night Arming and No-Entry Arming on page 8.
Stay Arm (Arming the Perimeter)
Home > Stay Arm
Ask your alarm company if this function is available on your system.
Stay arming bypasses the interior protection (i.e., motion sensors) and arms the perimeter of the system
(i.e., doors and windows).
1. Close all sensors (i.e., stop motion and close doors). The Ready ( ) indicator should be on.
2. Press the Stay Arm button (and enter your Access Code) and do not leave the premises.
• The verbal prompt announces “Stay Arming in Progress”. An exit delay period follows.
• During exit delay, the Armed ( ) and Ready indicators turn on to visually indicate that the sys-
tem is arming. The display indicates “Exit Delay in Progress,” and the pre-programmed exit
delay begins. The exit delay allows an individual to leave the premises while arming the system
for those still on the premises. When the exit delay expires, the Ready LED turns off, the Armed
LED remains on and the keypad stops sounding to indicate that the alarm system is armed.
NOTE: For SIA FAR listed panels, the Stay Arming exit delay will be twice as long as the Away
Arming exit delay.
Silent Exit Delay
If the system is armed using the Stay Arm button or using the “No-Entry” Arming method (see page 8),
the audible progress annunciation (keypad buzzer) is silenced and the exit time doubled for that exit
period only (CP-01 versions only).
NOTE: For non CP-01 versions, Standard exit time is used.
Disarm
Home > Disarm
To disarm the system
When Disarm is selected from the Home screen, a numerical keypad is displayed. Enter your Access
Code in the keypad. If an invalid code is entered, “invalid code” will appear on the screen and an error
tone will sound. Re-enter the correct code.

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• The system returns to the Home screen and the red Armed indicator turns OFF.
• The alarm status is momentarily displayed in the status bar and the voice prompt announces
“System disarmed”.
• The green Ready indicator turns ON.
Away Arm
Home > Away Arm
When Away Arm is selected from the Home screen
• “Exit delay in progress” is displayed in the Status Bar. The pre-programmed exit delay begins.
• The voice prompt announces “Away arming in progress,” followed by “please exit now”.
• The touchscreen “beeps” at a 1-second urgency interval during the exit delay, then double-beeps
for the last 10 seconds.
If Disarm is selected during the exit delay
• A numeric keypad is displayed. Tap your access code.
• The Arming sequence is aborted and the system returns to the Home screen.
• The Armed LED turns OFF.
At the end of the pre-programmed exit delay:
• The Home screen is displayed, indicating that the system is armed
• The Ready Indicator turns OFF.
• “Away Armed” is displayed in the Status Bar.
Bell/Siren Sounds After Away Arming
Audible Exit Fault
In an attempt to reduce false alarms, the Audible Exit Fault is designed to notify you of an improper exit
when arming the system in the Away mode. In the event that you fail to exit the premises during the
allotted exit delay period, or if you do not securely close the Exit/Entry door, the system will notify you
that it was improperly armed in two ways: the keypad will emit one continuous beep and the bell or
siren will sound.
Your installer will tell you if this feature has been enabled on your system. If this occurs
1. Re-enter the premises.
2. Enter your access code to disarm the system. You must do this before the entry delay timer
expires.
3. Follow the Away arming procedure again, making sure to close the entry/exit door properly.
Arming Error
An error tone will sound if the system is unable to arm and the voice prompt will state “Failed to arm”.
This will happen if the system is not ready to arm (i.e., sensors are open) or if an incorrect user code has
been entered. A voice prompt will then state “check open zones and troubles.” If this happens, ensure
all sensors are secure. Try again, ensuring that a valid access code is entered. Please check with your
installer to determine if arming is inhibited by any other means.
Zone Status
Home > Zone Status
This screen allows you to view the status of the zones on the system. From the Home screen, press Zone
Status to go to the list of zones, which is displayed from Zone 1 to Zone 64. You may see closed (zones
are restored - functioning normally), open (a zone needs to be closed), or alarm statuses.

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Bypassed Zones
Figure 2 - Zone Status
Use the zone bypass feature when a zone is open but the system needs to be armed. Bypassed zones will
not cause an alarm when opened. Bypassing zones reduces the level of security. If you are bypassing a
zone because it is not functioning, call a service technician immediately so that the problem can be
resolved and your system returned to proper working order.
Ensure that no zones are unintentionally bypassed when arming your system. Zone bypassing can only
be performed while the system is disarmed. Bypassed zones are automatically cancelled each time the
system is disarmed and must be bypassed again, if required, before the next arming.
NOTE: 24-hour zones can only be unbypassed manually.
NOTE: For security reasons, your installer has programmed the system to prevent certain zones
from being bypassed. (e.g., smoke detectors).
Figure 3 - Zone Bypass
Bypassing Zones with a WTK5504
Home > Zone Status > Bypass Zones
Press Bypass Zones, scroll up/down through the desired zones, and tap on the bypass icon to bypass the
zone. To unbypass a zone, tap the unbypass icon.

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Emergency Key
Figure 4 - Emergency Screen
When the emergency key is pressed, a new page will appear with:
Fire Fire assistance required. Press and hold for 2 seconds to activate.
Auxiliary Other assistance required. Press and hold for 2 seconds to activate.
Panic Police assistance required. Press and hold for 2 seconds to activate.
IMPORTANT NOTE: The emergency keys are on by default. Please ask your installer if the Fire,
Auxiliary and Panic keys are enabled.
NOTE: These events are recorded in the event buffer.
Ready - lit when the system/partition is ready to be armed.
Armed -lit when the system/partition is armed.
Trouble - lit when there is a trouble on the system; flashes when battery is low.
AC Power - lit when power is present; off when power is absent.
Indicators
More Screen
Figure 5 - More Screen

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More Functions Screens
Home > More > Functions
Figure 6 - More Functions Screen
Figure 7 - More Functions Screen
Arming Modes
From the Arming Modes screen, you have the option to Night Arm, No-Entry Arm, or Instant Stay arm.
Night Arming
More > Functions > Arming Modes > Night Arm
Night Arming restricts movement to certain interior zones (e.g. hallways from bedrooms to bathroom).
It arms all interior zones except for zones programmed as Night zones.
To fully arm the system when it has been armed in Stay mode, press Night Arm. The voice prompt will
announce “Night arming in progress”. Night zones are only armed in Away mode, which permits lim-
ited movement within the premises when the system is fully armed. Ensure that your installer has
provided you with a list identifying zones programmed as night zones.
No-Entry Arming
More > Functions > Arming Modes > No Entry
This allows the system to be armed without an entry delay from zones that normally have one. An entry
through any zone will therefore create an instant alarm. To arm without an entry delay:
1. Check that the Ready indicator is on.
2. From the Home screen, press No Entry. The verbal prompt announces “No-entry arming in pro-
gress” and “Arming with No-entry delay” appears on the screen. The system is now armed in
Stay mode.
Silent Exit Delay
If the system is armed using the Stay Arm button or using the “No-Entry” Arming method, the audible
progress annunciation (keypad buzzer) is silenced and the exit time doubled for that exit period only
(CP-01 versions only).

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NOTE: For non CP-01 versions, Standard exit time is used.
Instant Stay Arming (for Impassa SCW9055/57 and Alexor PC9155)
More > Functions > Arming Modes > Instant Stay Arming
Where programmed by the installer, this function key, when held down for 2 seconds, allows you to arm
the system in Stay mode instantly. No beeps will sound and there will be no exit delay.
NOTE: This is not enabled on CP-01 listed systems.
System Chime (Chime Enable/Disable)
More > Functions > Arming Modes > Instant Stay Arming
Press the key to choose the setting opposite to the one currently in use. Three beeps indicate that the
chime is on; one long beep indicates that it is off.
Quick Exit
More > Functions > Quick Exit
If the system is armed and you need to exit, use the quick exit function to avoid disarming and rearming
the system. To activate this function, press Quick Exit. The “Quick Exit in Progress” screen appears and
the voice prompt says, “Quick exit in progress” followed by “Please exit now”. You have 2 minutes to
leave the premises through your exit door. When the door is closed again the remaining exit time is can-
celled.
Outputs
More > Functions > Outputs
Your installer may have programmed these keys to perform other functions (reset sensors after an
alarm, open your garage door etc.) To activate these functions, press the appropriate option. See also
Sensor Reset on page 17.
Figure 8 - Outputs
Clean Mode – allows the user to touch (i.e., clean) the screen without enabling or disabling any func-
tions. The screen will remain in this mode for 30 seconds, then return to the More Functions screen.

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User Options
Figure 9 - User Options
Access Codes
More > User Options > Access Code Programming
When Access Code Programming is selected from the User Options menu, the keypad prompts for a
Master Code. When a valid Master Code is entered, a numeric keypad is displayed with arrows to scroll
to the desired user to add/edit. Press the select button to enter the user options.
Set Access Code – adds/edits the 4-digit code.
Prox Tag Programming – enrolls proximity tags. (Only available on WTK5504P.)
User Options – enables/disables different options for the user.
Delete User – deletes the user from the system.
The access codes have programmable attributes which allow zone bypassing, remote access using the
ESCORT5580TC or one-time use activation.
Master Code (Access Code 40) - The master code, if programmed, can only be changed by the installer.
NOTE: The master code’s attributes cannot be changed.
Supervisor Codes - These codes can be used to program additional codes which have equal or lesser
attributes. Once programmed, the supervisor codes receive the master code’s attributes. These attributes
are changeable. Any user code can be made a supervisor code by enabling User Code Attribute 1
(please see below for details).
Duress Codes - Duress codes are standard user codes that transmit the Duress Reporting Code to the cen-
tral station when they are entered to perform any function on the system. Any user code can be made a
duress code by enabling User Code Attribute 2 (please see below for details).
NOTE: Duress codes are not valid when entering User Options, Master Functions or Installer’s
sections.
NOTE: Access codes cannot be programmed as a duplicate or as a “Code +/- 1”. The keypad will
notify you if a duplicate code is entered. If a duplicate code is found, an error tone is given and the
code is returned to what it was before it was changed. This applies to both 4 and 6-digit codes.
User Code Attributes
1. The default attributes of a new code will be the attributes of the code used to enter User Pro-
gramming whether it is a new code or an existing code being programmed.
2. System Master Code 40 has attributes 3-4 ON by default.
NOTE: These attributes are not changeable.
Inherent Attributes (all codes except installer and maintenance)
Arm/Disarm - Any access code will be valid for arming and disarming that partition.
Command Outputs - If these outputs require access code entry, any Access Code will be valid for per-
forming command output functions.

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Programmable Attributes
Supervisor Code Remote Access
Duress Code Bell Squawk upon Arming/Disarming
Zone Bypassing Enabled One Time Use Code
Bell Squawk Attribute
This attribute is used to determine whether an access code should generate an arming/disarming Bell
Squawk upon entry of the code for Away arming. The wireless keys with access codes associated with
them may generate Arming/Disarming Bell squawks. If desired, this option may be used with codes that
are manually entered. Please contact your installer to have this programmed.
NOTE: The Master Code cannot use the Bell Squawk attribute, but is required to enable it for
other codes.
NOTE: This feature cannot prevent the Arming/Disarming squawks from being generated if an
access code assigned to a wireless key is manually entered at a keypad.
Setting an Access Code
1. Select “Set Access Code”. A keypad screen is shown with the existing code. If there is no exist-
ing code, “AAAA” (or AAAAAA for 6 digits) is shown.
2. Start to enter a new code. The code area will be cleared, and the new code will be shown. If the
clear key is pressed, the new code will be cleared, but the old code is not deleted by this action.
Once the last digit is entered the new code will have replaced the old code; no further action is
required to save the code. If the screen “times out” (goes grey or black) or you exit the screen
without completing the new code, the previous code will remain.
Proximity (Prox) Tag Enrollment and Use (WTK5504P keypad only)
More > User Options > Access Code Programming > Select User screen >
User xx settings > Prox Tag Programming
Enrolling Proximity Tags
1. Press the Access Code Programming button, then “Set Access Code”.
2. Enter your desired 4- or 6-digit user access code.
3. Press Prox Tag Programming.
4. Place the prox tag near the tag reader at the top of the keypad to assign it to the user code. The
message “Tag Enrolled Successfully” will be displayed and the keypad will beep. If the proxim-
ity tag has been enrolled previously, an error tone will sound. The screen will read “Duplicate
Tag/User Code”.
NOTE: Prox tags do not work on PowerSeries panels.
Erasing Prox Tags
Delete tags from the system when they are lost or no longer needed. To delete a proximity tag, the user
code it is associated with must be deleted.
1. Press More > User Options > Access Code Prog. [Master Code].
2. Use left and right arrow buttons to select the user number associated with the proximity tag to be
deleted and press Select.
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Replacing Existing Prox Tags
To keep the same user code and number, but enrol a new tag due to loss of the old one
1. Press More > User Options > Access Code Prog. [Master Code].
2. Use left and right arrow buttons to select the user number associated with the proximity tag and
press Select.
3. Choose “Replace Prox Tag” from the menu options.
4. Place the prox tag near the tag reader at the top of the keypad. The message “Tag Enrolled
Successfully” will be displayed and the keypad will beep.
User Options
Erasing an Access Code
To erase a code, select the code and choose Delete User. The system will delete the code immediately
and the user will be returned to select another code.

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Keypad Configuration
Figure 10 - Keypad Configuration
Figure 11 - Brightness Settings
Changing Brightness
More > User Options > Keypad Config > Brightness
Use the slide bar to adjust brightness to the desired setting. To exit, press the Back or Home button.
Night Light Brightness Control
More > User Options > Keypad Config > Brightness > Nightlight
You can use this button to with a slider that will determine the brightness of the keypad “night light”.
When this slider is in the position of darkest (left hand side of the slider), the night light feature will be
disabled. If the slider is all the way to the right, then the night light will be on as bright as possible.
1. Use the slide bar to select the desired brightness of the night light backlighting.
2. To exit press the Back or Home button.
Verbal Prompts
More > User Options > Keypad Config > Verbal Options
1. A button toggles verbal options on and off. When Verbal Chime is set to on, the WTK5504 will
speak the zone label words (e.g., ‘Laundry Room Window’) when the zone chimes. When Ver-
bal Prompt is set to on, the WTK5504 will speak system prompts (e.g., ‘Quick Exit in progress’).
2. To exit press the Back or Home button.
Adjusting the Buzzer Frequency (Tone)
More > User Options > Keypad Config > Volume Setting > Buzzer Fre-
quency
This allows you to select different tones of the keypad beeps. Use the slide bar to adjust the tone to the
desired setting.
Changing the Buzzer Volume
More > User Options > Keypad Config > Volume Setting > Buzzer Volume

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Use the slide bar to adjust buzzer volume to the desired setting.
Changing the Voice Volume
More > User Options > Keypad Config > Volume Setting > Voice Volume
When this option is selected the keypad allows you to scroll through 4 different speaker volume levels.
At each volume level, the keypad will say “test”. The right side is the default setting, which is the max-
imum volume. The left side is the lowest volume, but does not turn the speaker off. Use the slide bar to
adjust the volume to the desired level.
Figure 12 - Buzzer Settings
Changing Language
More > User Options > Keypad Config > Languages
1. Select the desired language.
2. To exit press the Back or Home button.
Event Buffer
More > User Options > Event Buffer
Your panel keeps a record of events that have occurred on the system, such as when a zone is bypassed,
an alarm occurs or a zone is violated. The event buffer (log) displays the date, time and the full descrip-
tion of the event(s), including zone/user label. The log is organized from the most recent event (top) to
past events (down). The left arrow scrolls forward in time. The right arrow scrolls back in time. The
Back returns you to the Home screen. This screen will time out to the Home screen after 30 seconds of
inactivity.
User Functions
More > User Options [Master Code] > User Functions
The user functions menu can only be accessed when the system is disarmed. Only the master code or a
user code with the supervisor attribute enabled may be used to access this mode. From this screen you
can access the following options:
• Time and Date
• System Test
• Late to Open Programming
• Late to Open - On/Off
• Auto-Arm Programming
• Auto-Arm On/Off
• Enable DLS
• User Call-Up
• User Walk Test
Time & Date Programming
More > User Options [Master Code] > User Functions > Time and Date
1. To change the time/date press Time and Date.Tap on the section you would like to change and
use the up/down arrows to change time/date.
2. Once done, press Save. This is then confirmed by the “Settings Saved” screen.

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System Test
NOTE: If you are going to perform a System Test, call your Monitoring Station to inform them
when you begin and also when you end the test.
All smoke detectors in this installation must be tested by your smoke detector installer or dealer once a
year to ensure they are functioning correctly. It is the user’s responsibility to test the system weekly
(excluding smoke detectors).
NOTE: Should the system fail to function properly, call your installation company for service
immediately.
Testing Your Keypad Sounder and Siren
More > User Options [Master Code] > User Functions > System Test
The System Test performs a two-second check of the keypad sounder and bell or siren, in addition to
testing the keypad status lights and the panel backup battery.
1. After pressing System Test, the keypad and system buzzer will sound an error tone for 2 sec-
onds. After the buzzer stops sounding, the keypad will say “Test” at full volume, regardless of
whether verbal chime or prompting are enabled and regardless of the volume setting. The keypad
LEDs will all flash for the 2-second duration and a progress wheel will be shown on the screen.
This test also forces the panel to perform a battery check, and it sends a test transmission signal
to the monitoring station.
2. To exit the function menu, press the Back button.
Testing Your Entire System (User Walk Test)
1. Prior to testing, ensure that the system is disarmed and the Ready light is on.
2. Close all zones to return the system to the Ready state.
3. Perform a System Test by following the steps in the “Testing Your Keypad Sounder and Siren”
section.
4. Press More > User Options [Master Code] > User Functions > User Walk Test. To test the
zones, activate each detector in turn (e.g., open each door/window or walk in motion detector
areas).
On a WTK5504 keypad, the following messages will be displayed when each zone (detector) is acti-
vated: “Ready to Force,” or “Not Ready”. Use the zone status button to view which zones are open. The
message will disappear when the zones are closed.
NOTE: Some features described above will not be functional unless enabled by your installer. Ask
your installer which features are functional on your system.
Late-to-Open Programming
More > User Options [Master Code] > User Functions > Late to Open Program-
ming
The late-to-open control notifies you, and sends a message to the monitoring station, when the alarm
system is not disarmed by the programmed time of day. When this button is pressed, you can program
the late-to-open time of day for each day of the week, Sunday through Saturday. You can then program
the desired auto-arm time. An entry of all 9s means the time is disabled for that day.
NOTE: This feature does not exist on PowerSeries panels, and attempts to program will return
with “Function Not Available” along with an error tone.
Late-to-Open On/Off
More > User Options [Master Code] > User Functions > Late to Open On/
Off
When this button is pressed and the late-to-close feature is currently disabled, “Late to Open Enabled”
is displayed on the keypad and acknowledgment beeps sound. If the button is pressed and the late to
close feature is enabled, “Late to Open Disabled” is displayed on the keypad and an error tone sounds.
NOTE: This feature does not exist on a PowerSeries panel, and so if the button is pressed it will
return with “Function Not Available” and sound an error tone.
Auto-Arm Programming
More > User Options [Master Code] > User Functions > Auto-Arm Pro-
gramming
The system can be programmed to arm at a programmed time each day. Upon entry of this section, enter
the desired Auto-Arm time for each day of the week.

15
At the selected Auto-Arm time, the keypad buzzers will sound for a programmed amount of time (pro-
grammable by the installer only) to warn that an auto-arm is in progress. The bell can also be pro-
grammed to squawk once every 10 seconds during this warning period. When the warning period is
complete, the system will arm with no exit delay and in the Away Mode.
Auto-Arming can be cancelled or postponed by entering a valid access code only during the pro-
grammed warning period. Auto-Arming will be attempted at the same time the next day. When the
Auto-Arming process is cancelled or postponed, the Auto-arm Cancellation Reporting Code will be
transmitted (if programmed).
If arming is inhibited by one of the following, the Auto-Arm Cancellation transmission will be commu-
nicated:
•AC / DC Inhibit Arm
• Latching System Tampers
• Zone Expander Supervisory Fault
Auto-Arm On/Off
When this button is pressed and the auto-arm feature is currently disabled, “Auto-Arm Enabled” is dis-
played on the button and acknowledgment beeps sound. If the button is pressed and the late-to-close
feature is enabled, “Auto-Arm Disabled” is displayed on the keypad and error tone sounds.
Notes: This feature is partitionable, and therefore this feature will only be enabled on Partition 1 of a
PowerSeries panel. If this is attempted on an SCW or Alexor, the feature does not exist, and should
return with “Function Not Available” and sound an error tone.
Enable DLS/Allow System Service
More > User Options [Master Code] > User Functions > Enable DLS
From time to time, your installer may need to send information to or retrieve information from your
security system. Your installer will do this by having a computer call your system over the telephone
line.If enabled, the installer will be able to access Installer Programming via remote (DLS). In case of
DLS access this provides a window where rings will be detected by the panel. When enabled, the key-
pad sounds acknowledgment beeps.
You may need to prepare your system to receive this ‘downloading’ call. To do this press Enable DLS.
This allows downloading for a limited period of time. During this time, the system will answer incom-
ing downloading calls. The DLS window will remain open for 6 hrs, during which time the installer will
be able to enter DLS an unlimited number of times. After the 6-hr window has expired, Installer’s Pro-
gramming will be unavailable again until the window is re-opened.
For more information on this feature, please ask your installer.
User Call-Up
If enabled by the installer, the panel will make 1 attempt to call the downloading computer. The down-
loading computer must be waiting for the panel to call before downloading can be performed. If enabled
on the panel, the keypad sounds acknowledgment beeps; if disabled, the keypad sounds an error tone
and displays “Function not available”.
Troubles
When a trouble condition is detected, the Trouble ( ) indicator will turn on, and the keypad will sound
double beeps every 10 seconds. Press anywhere on the keypad to silence the beeps. Press ( ) to view
the trouble condition, and press the specific option for further information.
Troubles Comments/Further Options Action
Service Required
(Press for more
details)
• Panel low battery
• Bell circuit trouble
• General system trouble
• General system tamper
• Module supervision
• Rf Jam condition detected
• PC5204 low battery
• PC5204 AC failure
Call for service
AC Trouble
If the building and/or neighborhood has lost
electrical power, the system will continue to
operate on battery for several hours.
Call for service

16
Alarms
When Alarm Sounds
The system can generate 3 different alarm sounds:
• Temporal/pulsed siren = Fire Alarm
• 4 beeps, 5-second pause, 4 beeps = Carbon Monoxide Alarm
• Continuous siren = Intrusion (Burglary Alarm)
NOTE: The priority of signals is fire alarm, carbon monoxide alarm then burglary alarm.
Fire Alarm Pulsed Siren
Follow your emergency evacuation plan immediately!
If the fire alarm was accidental (e.g., burned toast, bathroom steam, etc.), enter your access code to
silence the alarm. Call your central station to avoid a dispatch.
Wireless Carbon Monoxide Alarm
Activation of your CO alarm indicates the presence of carbon monoxide (CO), which can be fatal.
During an alarm, the red LED on the CO detector flashes rapidly and the buzzer sounds with a repeating
cadence of: 4 quick beeps, 5-second pause, 4 quick beeps. Also during an alarm, the siren connected to
the control panel produces a repeating cadence of 4 quick beeps, 5-second pause, 4 quick beeps. The
keypad will also provide audible and visual indication of the CO alarm.
If an alarm sounds:
1. Operate silence button.
2. Call emergency services or your fire department.
3. Immediately move outdoors or to an open door/window.
Phone Trouble The system has detected that the telephone line
is disconnected. Call for service
Communication
Failure
The system attempted to communicate with the
monitoring station, but failed. This may be due to
Telephone Line Fault.
Call for service
Device Fault
•Zones
•Sirens (Impassa SCW9055/57)
•Keypads (Impassa SCW9055/57)
•Repeaters
Call for service
Device Tamper
• Zones
• Sirens (Impassa SCW9055/57)
• Keypads (Impassa SCW9055/57)
• Repeaters
Call for service
Device Low
Battery
• Zones
• Fobs
• Sirens
• Keypads
• Prox tags
• Repeaters
Call for service
Time and Date
Trouble
If complete power was lost (AC and Battery), the
time and date need to be reprogrammed.
Reprogram time &
date
Alternate
Communicator
Trouble
• SIM Lock
• GSM
• Ethernet
• Receiver
• Supervision
• Config SMS
Call for service.
For Ethernet
trouble, check LAN
connections.
Troubles Comments/Further Options Action

17
WARNING: Carefully review your Carbon Monoxide Installation/User Guide to determine the
necessary actions required to ensure your safety and ensure that the equipment is operating cor-
rectly. Incorporate the steps outlined in the guide into your evacuation plan.
Intrusion (Burglary) Alarm Continuous Siren
If you are unsure of the source of the alarm, proceed with caution!
1. If the alarm was accidental, enter your access code to silence the alarm. If the alarm system is
disarmed within the programmed Abort window (check with the installer if this option has been
enabled on your system and what transmitter delay time is programmed), no alarm transmission
to the Central Station will occur.
2. Following the Abort window is a 5-minute Cancel window, during which a user can enter their
access code to cancel a previously transmitted alarm. A cancel signal will be transmitted to the
Central Station and the screen will indicate “Communications Cancelled”. Call your Central Sta-
tion to avoid a dispatch.
Alarm Memory
When an alarm occurs, the Memory or System indicator will turn on.
To view which sensor(s) generated the alarm, press Alarm . The sensor number where the alarm
occurred will be displayed (e.g. Zone 01).
Use the [<][>] scroll keys to view the sensors in alarm memory.
Press Back or Home to exit. To clear the memory, arm and disarm the system.
If an alarm sounded while armed, the keypad will automatically go to alarm memory when you disarm
the system. In this instance, you should approach with caution, as the intruder may still be within the
building/premises.
Figure 13 - Alarms in Memory
Sensor Reset
More > Functions > Ouputs > Reset
Certain sensors, after having detected an alarm condition, require a reset to exit the alarm condition
(e.g., glass break sensors, smoke detectors, etc.). Ask your alarm company if this function is required on
your system.
To reset the detectors, press Reset (or C/O #2 if the installer did not program a label).
If a sensor fails to reset, it may still be detecting an alarm condition. If the sensor reset is successful, the
alarm is cancelled. If unsuccessful, the alarm will reactivate or continue.

18
Reference Sheets
Fill out the following information for future reference and store this guide in a safe
place.
System Information
Enabled?
 FIRE  AUXILIARY
The Entry Delay Time is _______ seconds.
The Exit Delay Time is _______ seconds.
 PANIC
For Service
Central Station Information
Account#: ___________________ Telephone#: __________________
Installer Information:
Company: ___________________ Telephone#: __________________
Battery Installation / Service Date:
_____________________. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
_____________________
_____________________
If you suspect a false alarm signal has been sent to the central monitoring
station, call the station to avoid an unnecessary response.

19
Access Codes
Master Code [40]: _________________________
Code Access
Code Code Access Code Code Access Code Code Access Code
01 24 47 70
02 25 48 71
03 26 49 72
04 27 50 73
05 28 51 74
06 29 52 75
07 30 53 76
08 31 54 77
09 32 55 78
10 33 56 79
11 34 57 80
12 35 58 81
13 36 59 82
14 37 60 83
15 38 61 84
16 39 62 85
17 40 63 86
18 41 64 87
19 42 65 88
20 43 66 89
21 44 67
22 45 68
23 46 69