Dtg-c Model x User manual

 



Important

Notice



ForUsersinEurope

MPORTANT

:

ThisisaClassAproductapprovedforindustrialenvironments.Insomeenvironmentsthis

productmaycauseradiointerferenceinwhichcaseyoumayberequiredtotakemeasures

tore‐locatethisproduct.



ForUsersintheUnitedStates

ThisequipmenthasbeentestedandfoundtocomplywiththelimitsforaClassAdigitaldevice,pursuanttoPart

15oftheFCCRules.Theselimitsaredesignedtoprovidereasonableprotectionagainstharmfulinterference

whentheequipmentisoperatedinacommercialenvironment.

Thisequipmentgenerates,uses,andcanradiateradiofrequencyenergyand,ifnotinstalledandusedin

accordancewiththeinstructionmanual,maycauseharmfulinterferencetoradiocommunications.Operation

ofthisequipmentinaresidentialareaislikelytocauseharmfulinterferenceinwhichcasetheuserwillbe

requiredtocorrecttheinterferenceathisownexpense.

TrademarksMentionedinthisManual:

DTG‐CandModelXareregisteredtrademarksorproductnamesofDTGCONNECTIONPtyLtd.

EPSON®andEPSONSTYLUS®areregisteredtrademarksofSeikoEpsonCorporation.

Microsoft®,Windows®,andWindowsVista®areregisteredtrademarksofMicrosoftCorporation.

Apple®andMacintosh®areregisteredtrademarksofAppleInc.

Intel®isaregisteredtrademarkofIntelCorporation.

PowerPC®isaregisteredtrademarkofInternationalBusinessMachinesCorporation.

Adobe®,Photoshop®,Elements®,Lightroom®andAdobe®RGBareregisteredtrademarksofAdobe

SystemsIncorporated.



GeneralNotice:Otherproductnamesusedhereinareforidentification

purposesonlyandmaybetrademarksoftheirrespectiveowners.DTG

Connectiondisclaimsanyandallrightsinthosemarks.

Inthismanual,safetyinstructionsareprecededbythesymbol .Alwaysreadandfollowtheinstructions

beforeperformingtherequiredprocedures.

DTGConnectionisnotresponsibleforanybreakdownofmachinesduetoinfectionofcomputervirusor

computerhacking.





Warranty

Limitations



MPORTANT

:

Nopartofthisproductorpublicationmaybestored,reproduced,copied,ortransmittedinany

formorbyanymeanswithouttheexpresspermissionofDTGCONNECTION.

Theproductandthecontentsofthispublicationmaybechangedatanytimewithoutprior

notification.



DTGCONNECTIONhasmadethebesteffortstokeepthispublicationfreefromerror,butifyou

findanyuncertaintiesormisprints,pleasecallusortheshopwhereyouboughtthisequipment.



DTGCONNECTIONshallnotbeliableforanydamagesortroublesresultingfromtheuseormis‐

useofthisequipmentorthismanualeitherdirectlyorindirectly.

 



DTGCONNECTIONwarrantspartrepairorreplacementasasolemeasureonlyifafailureisfoundinthe

systemorinthematerialsandworkmanshipoftheproductthesellerproduced.

However,ifthecauseoffailureisuncertainorcannotbeconclusivelyprovedtobedirectlyrelatedtodefectin

workmanshipanypartrepairorreplacementshallbesolelyatthediscretionofDTGCONNECTION.

Thewarrantyshallnotapplytoanydirectorindirectloss,orcompensationforthelossduetotheproductthat

hasbeensubjecttomisuse,neglect,orimproperalternationwhetherdirectlyorindirectly.

ALLINFORMATIONCONTAINEDINTHISDOCUMENTISPROVIDEDASISWITHOUTWARRANTYOFANY

KIND.THECREATOROFTHISDOCUMENT,HEREINAFTERREFERREDTOASTHE'WRITER'HEREBY

DISCLAIMSALLWARRANTIES,EXPRESSED,IMPLIEDOROTHERWISE,INCLUDINGWARRANTIESOF

MERCHANTABILITY,FITNESSFORAPARTICULARPURPOSE,ANDNON‐INFRINGEMENTOFINTELLECTUAL

PROPERTYRIGHTS.THEWRITERDOESNOTASSUMEORAUTHORIZEANYOTHERPERSONTOASSUMEFOR

ITANYOTHERLIABILITYINCONNECTIONWITHTHISSITECONTENT.INNOEVENTSHALLTHEWRITERBE

LIABLETOTHEREADEROFTHECONTENTOFTHISSITE,ORANYSUBSEQUENTUSER,INCLUDINGTHE

ULTIMATEEND‐USER,INCONTRACT,TORT,WARRANTY,STRICTLIABILITY,OROTHERWISEFORANY

SPECIAL,INDIRECT,INCIDENTALORCONSEQUENTIALDAMAGES,INCLUDINGBUTNOTLIMITEDTO,THE

COSTOFLABOR,REQUALIFICATION,DELAY,LOSSOFPROFITSORGOODWILL,EVENIFTHEWRITERIS

ADVISEDOFTHEPOSSIBILITYOFSUCHDAMAGES.BYLOOKINGATTHECONTENTOFTHISDOCUMENTTHE

READERAGREESTHATTHEYHAVEREADANDAGREETOTHEABOVECONDITIONSENTIRELY.

 



Contents

INTRODUCTION

1.1

GeneralSpecifications.............................................................................................................................................4

1.2

OverviewOfUserInterface.....................................................................................................................................5

1.2.1

HomeScreen.............................................................................................................................................5

1.2.2

StatusScreen.............................................................................................................................................5

1.2.3

PrintingScreen..........................................................................................................................................6

1.2.4

MaintenanceScreen..................................................................................................................................6

1.2.5

AdjustmentScreen....................................................................................................................................7

1.2.6

ReplacementScreen..................................................................................................................................7

1.2.7

SettingScreen............................................................................................................................................8

INSTALLATION

2.1

Installation...............................................................................................................................................................9

2.2

Printing..................................................................................................................................................................11

2.2.1

SettingPlaten..........................................................................................................................................13

2.2.2

Pause&CancelThePrinting....................................................................................................................14

2.2.3

DataPathFlowchart................................................................................................................................16

USER INTERFACE

3.1

HomeScreen.........................................................................................................................................................17

3.1.1

SettingPlaten..........................................................................................................................................17

3.1.2

StoredJob................................................................................................................................................17

3.1.3

USBPrinting.............................................................................................................................................18

3.2

MaintenanceScreen..............................................................................................................................................19

3.2.1

NozzleCheck...........................................................................................................................................20

3.2.2

AutomaticHeadCleaning........................................................................................................................21

3.2.3

ManualHeadCleaning............................................................................................................................22

3.2.4

AgitatingWhiteCartridgeAlarm.............................................................................................................23

3.2.5

ManualCleaningAlarm...........................................................................................................................23

3.2.6

Circulation...............................................................................................................................................23

3.2.7

EmptytheWasteInkBottle.....................................................................................................................24

3.3

AdjustmentScreen................................................................................................................................................25

3.3.1

AdjustingHead........................................................................................................................................26

3.3.2

AdjustingPlaten......................................................................................................................................27

3.3.3

AdjustingThePrintingPosition...............................................................................................................29

REPLACING CONSUMABLE PARTS

4.1

ReplacingCarriageRelatedParts...........................................................................................................................31

4.1.1

EncoderStrip17Inch...............................................................................................................................31

4.1.2

CarriageUnit............................................................................................................................................34

4.1.3

InkTube....................................................................................................................................................................38

4.1.4

TimingBelt–XAxis.................................................................................................................................42

4.1.5

PressureRollerAssembly........................................................................................................................43

 



Contents

4.1.6

DcMotorCarriageModule.....................................................................................................................44

4.1.7

MainControllerBoardModule...............................................................................................................45

4.1.8

ActuatorUnitValveModule....................................................................................................................48

4.2

ReplacingMaintenanceUnit.................................................................................................................................49

4.3

ReplacingSpittingBox...........................................................................................................................................51

4.3.1

LeftInkSumpReplacement....................................................................................................................51

4.3.2

RightInkSumpReplacement..................................................................................................................52

4.4

ReplacingInkSupplyModule................................................................................................................................53

4.4.1

InkSupplyUnit........................................................................................................................................53

SETTING SCREEN

5.1

InkPathControl.....................................................................................................................................................54

5.1.1

ChargingWhiteChannelwithCleaner.....................................................................................................55

5.1.2

ChargingAllChannelswithInk................................................................................................................55

5.1.3

ChargingWithWhiteInk.........................................................................................................................55

5.2

Option....................................................................................................................................................................56

5.2.1

IpAddress................................................................................................................................................56

5.2.2

Temperature.......................................................................................................................................................57

5.2.3

FactoryResetofAdjustmentSetting......................................................................................................57

5.2.4

SettingObstacleSensor..........................................................................................................................57

5.3

OperationPanelMessages....................................................................................................................................58

5.3.1

Terminology............................................................................................................................................58

5.3.2

OverviewOfStatus..................................................................................................................................58

5.3.3

Messages.................................................................................................................................................59

5.3.4

ServiceCall..............................................................................................................................................62

SERVICE MENU

6.1

HowToGetInTheServiceMenu...........................................................................................................................65

6.2

ServiceMenu.........................................................................................................................................................65

6.3

AndroidSystemMenu...........................................................................................................................................66

6.4

PrinterSystemMenu.............................................................................................................................................66

6.4.1

InkPathManagement[DBG] .......................................................................................................66

6.4.2

IDChip[DBG).............................................................................................................................67

6.4.3

WhiteManagement[DBG]..........................................................................................................67

6.4.4

InkStage[SVC].........................................................................................................................................67

6.4.5

DisplayOPU[SVC]........................................................................................................................68

6.4.6

EnduranceTest[SVC/MFG]......................................................................................................................68

6.4.7

InitializeWasteCounter[SVC].................................................................................................................68

6.4.8

WasteInkCounter[SVC]...............................................................................................................69

6.4.9

IncreaseSpittingAmount[DBG]...................................................................................................69

6.4.10

SetAutoStartPrinting[DBG].......................................................................................................69

6.4.11

SetTemperature[DBG]................................................................................................................69

6.4.12

LifetimeCounter[SVC] .................................................................................................................70

6.4.13

LifetimeSetting[DBG].................................................................................................................70

 



Contents...continued

6.4.14

SetHeadRank[DBG] ..................................................................................................................70

6.4.15

TimeSet[SVC/MFG].....................................................................................................................71

6.4.16

IpInitialize[SVC]..........................................................................................................................71

6.4.17

WhiteTimerResetConfig[DBG] ..................................................................................................71

6.4.18

InkEndThreshold&PurgeInterval[DBG].....................................................................................72

6.4.19

SetInkType[SVC/MFG]................................................................................................................72

6.4.20

SetTemperatureOffset[DBG]......................................................................................................72

6.4.21

ResetInitialChargingFlag[SVC]....................................................................................................73

6.4.22

DropCountManagement[DBG] ..................................................................................................73

6.4.23

TableAdjust[SVC/MFG]................................................................................................................73

6.4.24

ZAxisConfig[DBG].....................................................................................................................74

6.5

SerialNumber........................................................................................................................................................74

TROUBLE SHOOTING

7.1

CREncoderError...................................................................................................................................................75

7.2

PFMotorError.......................................................................................................................................................78

7.3

Z‐AxisEncoderError..............................................................................................................................................78

7.4

DiagnosticFlowforInitializeSequence.................................................................................................................79

7.5

TableHomingDetail...............................................................................................................................................82

7.6

AndroidScreenError.............................................................................................................................................83

HARDWARE INFORMATION

8.1

HarnessSchematicsWithPCBS.............................................................................................................................84

8.2

HarnessConnectionsonSCB.................................................................................................................................85

8.3

SettingTheMediaSensor......................................................................................................................................86

REPLACEMENT AND ADJUSTMENT FOR SERVICE PART

9.1

AdjustmentOfX‐YOrthogonality..........................................................................................................................92

9.2

CheckHeadGap.....................................................................................................................................................94

9.3

ReplacingMODELXDTG‐CSubControlBoard......................................................................................................95

9.4

ReplacingTemperatureandHumiditySensor........................................................................................................96

9.5

ReplacingLCDand TSP Module..........................................................................................................................97

9.6

ReplacingYAXISMOTORBELT_227ST1.5‐6.0.......................................................................................................98

9.7

ReplacingEncoderSUBSCANNING_4800MELTEC.......................................................................................................98

9.8

ReplacingTIMINGPULLEYTRANSPORTROLLERModule.......................................................................................99

9.9

ReplacingDCMOTORSUBSCANNINGModule.....................................................................................................99

9.10

ReplacingPCBSENCTOS/PIE...............................................................................................................................100

 



Thisguideexplainsthebasicfunctions,specifications,theoryofelectrical,mechanicaloperationsandreplaceproceduresofthe

DTG‐CMODELXprinter.

Thisguideincludedhereinareintendedfortheexperiencedreplacementtechniciansandattentionshouldbegiventothe

precautions.

Andalsothisdocumentiswrittenwithandroidpanelv.1.31.4.



1.1. General Specifications



CONTENTS SPECIFICATIONS

Size (with housing) / Weight

34”x52”x18”/about216lbs–

Maximum Print Size (Bed Size) Large

406x508mm(16″x20″)



Medium

320x457mm(12.6″x18″)



Small

266x330mm(10.5″x13″)



Table Height Adjustment Automatic/1.25”(dependsonbedheight)

Ink Type Pigmentgarmentink



Ink Channels K/C/M/Y/W/W

Ink Delivery System Cartridgetypeandpumpsystem



User Interface 7″Touchresistancedisplay(AndroidICS4.03)

Standard Connectivity 10/100Base‐Tinternet



Driver Operating Condition Pentiumi52.3Ghzorfaster/4GBormore/100GBormorediscspace

Display Resolution SVGAorbetter/1024x768orbetter/24bitcolourorbetter



AC Power AC100~120V/50~60Hz(±3Hz)

Power Consumption Standby:20W,Max:70W/0.635A(AC)



Environment

OperatingconditionStandard:50~90ºF/15~80%



Standbycondition



Recommended:59~77ºF/30~70%





1. INTRODUCTION

 



1.2. Model X Printer Overview



1.2.1. Printer’s Front



1.2.2. Printer’s Rear

MainPowerSwitch



FrontCover

Openthefrontcoverfor

maintenance.Otherwise

keepitclosed.

InkCartridges

Access

TouchPanel

Platen

PlacetheT‐shirthere.

Amedium‐sizedplatenisalready

installed.Optionallargerand

smaller

latensareavailable.

SubPower

Itturnsmachineon/of

USBPort(2.0)



Normallyleaveiton.

Whenthemachineisnotinusefor



a

longperiodorwhenyoumovethe

machine,

turn

the

main

power

switch

off

Network

Connector

Connectthe

ethernet cable

WasteInkBottleConnector

Connectthetube

fromwasteink bottle



PowerConnector

 



1.2.3. Under the Cover



Flushing/spittingBox

Itcollectstheinkdischargedduring

theflushingoperation.



Amessagewillbedisplayedwhenit

needstobereplaced



Carriage

Underneaththereistheprint



headandtheheadnozzle.

Itmovesleftandright

whenprinting.



Thecarriagerequires



egu

r

nin



HeadCap

Itpreventstheprint



headfromdryingout

Wiper

Itisagumplatethatwipesthe

inkoffonthe

rinthead



 



PowerOn/Of

CAUTION‐Makesurethatthemainpowerswitchandsubpowerarealwaysturnedonwhilewhiteinkisloaded.

Ifoffformorethan12hourswithwhiteinkloaded,thewarrantymaybevoidedontheprinthead

carriage.



1.3. Regarding Use

•

Do not turn the power off.

Thisprinterperiodicallycirculatesinkinternallyandautomaticallyperformsheadcleaning.Ifyoudonotusetheprinter

formorethan7days,itisrecommendedtoflushwhiteinkoutwithcleaningcarts.



•

Performmaintenanceatleastonceperweek.



Thisprinterperformsautomaticmaintenanceperiodically.Butitrequiresmanualmaintenanceweekly,theinkinthe

cartridgecouldsettleand/orcoagulate,causingpoorimagequalityorprinterfailure.Ifweeklymaintenanceisneglected,

carriagewarrantywillbevoided



•

Somepartsrequireperiodicalreplacement.



Thisprinterincludespartsthatrequirereplacementduetousage.



•

Keepingtheprintermaintainedwillhelptoavoidgetting“Errors”.



Ifthisprintergetsanerror,maintenancefunctionmaynotbeworking.Thenwatchtheprinterstatusperiodicallyand

reporttotechnicalsupportrightaway.



1.4. Power

PowerConnectorACPowerSwitch



•

Toturnthepoweron‐holddownthe

subpowerformorethan1second.

•

Toturnthepoweroff‐holddownthe

subpowerformorethan3seconds.





START

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